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DHESI ANANCHAPERUMAL
CA Technologies
Data: This is paramount, and is usually the first area to tackle. For
DCIM to deliver better visibility of data center operations and resources,
organizations need to be able to integrate data from different platforms
and in different formats.
After all, DCIM integration is not a revolution; its an evolution. And the
results will keep getting better over time.
Industry Perspectives is a content channel at Data Center Knowledge
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http://www.datacenterknowledge.com/archives/2013/12/17/preparing-dcim-2014best-practices-getting-right/
LARA GREDEN
CA Technologies
In 2014, many organizations will implement DCIM for the first time or expand or replace
their existing implementation. Several critical factors will help organizations succeed.
Here are recommended best practices based on experiences with our customers.
1. Enable users
First and foremost, when it comes to enabling users, is choosing a DCIM solution with
usability in mind. The software should be role-based and thus meet your users where
they are. Seemingly small things, such as allowing for single sign-on access, increase
usability. One of the key benefits of DCIM is that its architecture brings together a large,
valuable data set. To enable users, you need to know how users can leverage the data
themselves. For instance, are they able to create their own metrics, or do new metrics
require additional services costs?
2. Integrate where it makes business sense
Integration is at the core of DCIM. The most common first phase is integration with
devices, power and cooling equipment and the BMS, i.e., the physical data center.
Ultimately, DCIM can even replace some of the tools previously used to monitor and
manage the physical data center.
But integration in the IT stack is also important. To identify what makes business sense
for your first phase, evaluate the workflows you are supporting or enabling with DCIM.
Then, map the IT systems for which data sharing is critical to supporting accurate
decision making and reducing manual efforts. For instance, if you are already using
intelligent alerting and users receive alerts through a service desk, then you probably
have a solid business justification for prioritizing integration of the DCIM alerts with your
service desk.
3. Talk to others
Implementing and making use of DCIM technology is not a one-off project, as discussed
further in this white paper on DCIM implementation success. Having trust in the
underlying technology is key to success, but so is confidence that your team will be
successfully up and running in the expected time frame. Thats why talking with other
organizations with DCIM experience is so valuable.
2013 has seen an increase in uptake of DCIM. Seeing a live implementation of the
technology at peer organizations and having a frank conversation with those peers will
be valuable for your DCIM acquisition and deployment process. It will help you gain
insights for defining the critical requirements you will want to clearly spell out as part of
your procurement process.
With December being a particularly critical time of year for many in data center
infrastructure and operations, use your observations to plan for your DCIM
implementation and capitalize on the awareness building and early wins youve
achieved. Organizations that plan for their DCIM implementations with a focus on
enabling users, integrating where it makes business sense, and learning from peers are
all achieving greater business value from their DCIM implementation.
Industry Perspectives is a content channel at Data Center Knowledge
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and submission process for information on participating. View previously
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http://www.datacenterknowledge.com/archives/2013/10/15/putting-your-dcim-planinto-action/
LARA GREDEN
CA Technologies
More and more companies are recognizing the value of DCIMnot only to the operations
of their data centers but to their core business functions. The need for DCIM is driven by
the realities of todays data centers: increased automation, significant growth in compute
and storage, and that many organizations are taking a portfolio approach, including
owned data centers, leased or collocated facilities, Software as a Service (SaaS) and
managed services.
These realities mean that data centers simply cant be operated the same way as
before. This is the crux of a blog post by Terrence Clark on Three Misconceptions
about Data Center Management. One misconception is that if you have plenty of
data center management tools and a great facilities management team, youre covered.
But as the blog explains, this doesnt go nearly far enough to keep up with the reality of
todays hybrid data center environment, which is a mix of virtual and physical systems
and the application layer.
For example, rapidly shifting workloads can cause hotspots and power surges. Whats
required is the convergence between IT and Facilities Management. That is the heart of
a strategic approach to DCIM.
lifecycle management, 3D visualization, and more that ultimately help data center
operators improve capacity, reduce risk, and improve business service delivery.
A Forrester Research Inc. report titled CIOs Should Get Real About Real Options
Thinking In Their BT Plans And Messages (July 15, 2013) by analyst Chip Gliedman
states it well, With firms depending more on IT to facilitate business changes, a flexible
and adaptable set of technologies, platforms, and processes needs to be in place. This
means that IT must also acquire the option to move rapidly in response to the
business needs.
DCIM gives organizations several options for responding to business needs via the data
center infrastructure. For example, the analytics capability from bringing together the
physical and virtual components of the environment helps companies plan for and meet
capacity needs with improved efficiency and accuracy at lower cost.
From an overall IT and business strategy, you may see DCIM as connected to a larger
effort to consolidate IT vendors, or to replace aging systems that dont provide the
automation needed for todays business. Ive seen a large financial institution marry IT
capacity management with the physical capacity management of DCIM to help support
a vision of enterprise capacity management.
Another recent example was a Fortune 500 company that viewed its DCIM strategy as
bringing together the following key areas to improve data center management and
business service delivery: environmental management, systems monitoring, white
space and capacity planning, asset management, and incident and request
management. Increasingly, organizations are also using DCIM to strategically manage
and assess their portfolio of data center infrastructure, including owned, colo and cloud.
center, augmenting that monitoring with rich analytics and intelligent alerting, and by
being able to do that across all of your data center sites. If the architecture of the
solution doesnt support the scale of an environment, then speed and agility of
operations wont be supported. To maximize the value of the technology, youll want a
horizontal architecture that can be extended as needed.
You should attempt to find out how the technology behind your DCIM investment is
working out at similar organizations, whether in a similar region, similar data center
scale, or in your industry vertical. DCIM is a strategic technology investment for which a
focused, disciplined approach will pay off with numerous benefits to your business. And
if you choose one that is easy to deploy and intuitive to navigate, everyone will benefit.
An upcoming post will look at the value of DCIM in colo data centers.
Industry Perspectives is a content channel at Data Center Knowledge
highlighting thought leadership in the data center arena. See our guidelines
and submission processfor information on participating. View previously
published Industry Perspectives in ourKnowledge Library.
LARA GREDEN
CA Technologies
What are compelling business activities at the strategic level that make DCIM
technology essential? Business cases for supporting investments in DCIM are often a
combination of hard and soft costs. They include the ability to free up OPEX, avoid
CAPEX, replace other systems and improve productivity. But the successful business
cases for DCIM always recognize that it is essential to the organizations business
goals. Here are responses to questions often asked by forward-looking organizations on
the road to acquiring and successfully deploying DCIM technology.
How do we meet new service demand quickly and efficiently?
When it comes to meeting new service demand quickly and efficiently, the traditional
approach is to throw more capacity at the problem, be it physical capacity or labor
capacity. Many organizations are recognizing the problems with this approach: namely,
that it is expensive and/or not fast enough.
Many organizations align DCIM to the strategic imperative of agility in IT operations. The
software-defined data center is helping data center operators in both facilities and IT
improve agility at the data center level, and DCIM is a fundamental component of that
approach. Due in part to its data federation capabilities, DCIM helps organizations
efficiently manage the power, space and cooling capacity of the data center, and
efficiently and confidently provision and decommission devices. Because increased
automation means that applications are often moving and configurations can be
changed easily, data center operators on both the facilities and IT side are finding that
the visibility provided by DCIM is a necessary link in the chain. For longer term needs,
DCIM provides the analytics necessary for capacity planning.
Should we build or collocate?
Capacity constraints are a major driver for investment in DCIM technology. When
organizations are looking to expand or consolidate their data center infrastructure, DCIM
technology is an essential tool. First, in situations where capacity constraints on power,
space and cooling are projected to limit the organization, DCIM helps identify and
prioritize the opportunities to free up capacity. Likewise, when consolidating data center
resources, DCIM helps organizations carry out the consolidation efficiently and
accurately. This starts with using DCIM analytics to identify the best locations,
equipment and devices to maintain going forward.
continue to see organizations place importance on DCIM as they innovate and evolve
their data center strategies.
An upcoming post will discuss essential elements of a roadmap for DCIM strategy in the
data center.
Industry Perspectives is a content channel at Data Center Knowledge
highlighting thought leadership in the data center arena. See our guidelines
and submission process for information on participating. View previously
published Industry Perspectives in our Knowledge Library.
http://www.datacenterknowledge.com/archives/2012/01/26/notes-from-the-roaddcim-user-experience/
GARY BUNYAN
iTRACS
Ive been around data centers for a long time (sometimes longer than I might care to
admit) and I can tell you this: When it comes to the usability of a particular technology
product or solution, the question you should be asking isnt: How easy is this to use?
you have true intuitive point-and-click command and control over the entire physical
landscape.
DCIM with Interactive 3-D Visualization delivers a holistic, in-context, single pane view of the data
center and its complex web of interrelationships. Its an open-systems decision support platform
offering the user command and control over the entire physical infrastructure in a navigable point and
click 3-D environment. Image courtesy of iTRACS.
By contrast, a more static user interface that provides text, spreadsheets, and static 3D
images may look pretty, but ultimately, it creates more issues than it solves. Because no
matter how clever it may look and operate, the user is still stuck with fragmented chunks
of data that must be deciphered and put into some kind of context before they can be
truly understood. Data without context = a user interface that isnt of much use.
As many data center executives have said to me, Interactive 3-D Visualization isnt just a
pretty picture. It gives you the context critical for democratizing information and
socializing management tasks at the operational level. Absent this, your time will be
spent justifying your decisions with your peers instead of executing them.
Everyone has a single-pane, open systems view into the entire physical
infrastructure IT, Facilities, and Building Management Systems assets
Everyone has access (albeit to varying degrees) to the same rich repository
of data about assets, power, space, time, connectivity, and process
From this perspective, usability isnt about how much the individual user can get done.
Its about how much the whole enterprise can get done.
Industry Perspectives is a content channel at Data Center Knowledge
highlighting thought leadership in the data center arena. See our guidelines
and submission process for information on participating. View previously
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http://www.datacenterknowledge.com/archives/2012/03/01/notes-from-the-roadtearing-down-the-silos/
GARY BUNYAN
iTRACS
The era of big data is upon us. Gartner expects an 800% growth in the creation and
sharing of digital data over the next five years. Just look at the electronics you carry with
you daily smart phones, laptops, tablets, etc. Each of us receives and shares
information by the second. Our interactions are increasingly embedded in the digital
world and its only going to accelerate.
How It Works
First, it provides unparalleled insight into data center interconnectivity.
The data center is one of the most complex entities on earth, supporting tens of
thousands if not millions of devices in an intricate web of interconnectivity. When one
uses DCIM tools properly, one is uniquely positioned to understand these
interdependencies and create a robust environment for managing and optimizing them.
A rich DCIM toolset empowers you to proactively manage moves, adds and changes
based on knowledge, not guesswork, about how changing one asset changes the entire
landscape. You can use what if scenarios to see and plan for the impact of change
before it occurs. You can reduce energy, cooling, and space costs based on valid
information that tells you how to do more with less. And you can automate entire
workflows like intelligent commissioning and intelligent capacity planning, accelerating
time-to-value across the entire physical infrastructure.
Secondly, it socializes this information and functionality to multiple roles and skill sets
across the enterprise.
Unlike other data, DCIM with Interactive 3-D Visualization provides a dynamic 3-D
environment that puts information in context, visually, making it instantly meaningful and
actionable to everyone. After all, if you cant quickly understand and use it, what good is
it? The system validates the axiom: A picture is worth 1,000 words. Its a great way to
DCIM with Interactive 3-D Visualization socializes complex information about interconnectivity in an
easy-to-use point and click environment. Users with different roles and skill sets can collaborate to
optimize data center efficiency, agility, and availability using the same repository of information, DCIM
toolset, and single-pane view of the IT ecosystem. Click for full size. Image Courtesy iTRACS.
Exact steps needed to resolve the incident before it affects the business
3:09 p.m. You update the entire team, sharing complete visual information about the
event. And you send out a tech team to begin repairing and/or replacing the PDU.
Everyone has the same information about the incident and what to do about it. Since
Interactive 3-D Visualization shows the repair team exactly where the PDU is, they are
quickly dispatched armed with detailed graphics and operational data. No guesswork
about where the unit or what its connected to. Its all right there in 3-D.
3:10 p.m. You contact the server owners and assure them a team is already on
location and in repair mode in less than 5 minutes from the beginning of the event.
Youve just broadened the social network to include the business owners.
4:05 p.m. The crisis is over power has been restored with no disruption to the
business.
In a normal disaster recovery scenario, this event might require hours of recovery time.
Here, it took about an hour, thanks to the speed and efficacy of the DCIM social
network:
helps users see the information in context, creating a level of meaning that is
unachievable through spreadsheets or static imagery. Rather than being mystified by
interconnectivity, users are able to see, understand and manage it.
Industry Perspectives is a content channel at Data Center Knowledge
highlighting thought leadership in the data center arena. See our guidelines
and submission process for information on participating. View previously
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http://www.datacenterknowledge.com/archives/2013/08/12/dcim-integration-are-itmanagement-tools-enough/
LARA GREDEN
CA Technologies
When it comes to driving value through data center operations, one of the prevailing
challenges for facilities and IT alike is a lack of common management tools. In
a surveyconducted by IDC, 63 percent of respondents reported that they do not have a
common set of management tools covering servers, network, storage, power, cooling,
etc.
For those on the facilities side, what does it mean to not have an integrated tool set
covering the complete data center picture? Likewise, what does it mean to not have the
areas of power, space, and cooling visible and integrated with the tool sets that IT uses?
improve the agility of their data center operations. Analytics through DCIM can provide
options for where to place devices with sufficient power, space, and cooling. No more
tossing the information back and forth, or making guesses, and then dealing with the
issues later. This is another tangible area of savings for DCIM software.
Integration with the equipment, devices, and systems in the data center is key for
unlocking black boxes and achieving the benefits of transparency and analytics through
DCIM. Integration capabilities play into the timelines of implementing DCIM software,
and are one of the key areas to consider in looking under the hood of DCIM software
offerings. When you can truly integrate the key data sources required, you will be able to
stand behind your decision to invest in DCIM.
An upcoming blog post will discuss some specific questions that we
see forward looking organizations asking as they build the business
case for integrated DCIM software suites.
Industry Perspectives is a content channel at Data Center Knowledge
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Technology Officer, FieldView Solutions. We are proud to offer a data center tool
thats adaptable enough to integrate into any existing set of data center management
tools while flexible enough to conform to individual requirements.
To address these gaps, FieldView is changing from providing a custom integration for
individual applications to creating two different data links that streamline and share
power, cooling, historical and other information critical to optimizing todays data
centers. The data links are called DataView and LiveView.
DataView is a non-compressed cache of data for a wide variety of applications to
access or publish historical and trending data for asset management and capacity
planning needs. LiveView is a live temperature and power feed that offers the most
recent measurement readings for an at-a-glance view of global data center operations.
DataView and LiveView enable FieldView to virtually interconnect with a bunch of
applications. This simplifies integration of historical and real-time data collected by
FieldView into asset, systems and network management solutions, as well as financial
applications, dynamic facilities control, IT power control, and other applications.
In addition to the new data sharing abilities, FieldView 6.0 also adds the following
features, which will be delivered throughout Q3 and Q4 of 2013:
http://www.datacenterknowledge.com/archives/2011/03/08/dcim-assists-integrationof-facilities-and-it/
MOE DONEGAN
Avocent
In the last several years, the IT-Facilities relationship has redefined existing assumptions
to address rapidly changing business requirements. Just as IT has risen to the
challenge of aligned business services that are standardized, measured, flexible and
responsive, now Facilities must provide IT with the on-demand resources (space, power
and HVAC) that enable those dynamic business services.
With the increased interdependency between IT and facilities, it is critical to share the
historical and real-time triggers to dynamic change in resource consumption. To an
extent, facilities can anticipate some of IT resource needs from a baseline capacity plan;
however, the dynamic nature of data center response to business demand can only be
seen in real-time.
A major issue is that neither manager is aware of the daily pressures that impact one
another, namely the daily fluctuation in resource costs and contracts for the facilities
manager, and the Service Level Agreements (SLA) that IT must meet in servicing
business needs. Establishing a tighter relationship allows facility management to
understand the granular details of capacity planning and assist in identifying the hot and
cold spots of resource utilization within the data center. Further, an improved relationship
allows data center managers to be aware of the cost of resources so they can make
better choices around asset selection, the timing of lower priority and off-line tasks. By
gaining better appreciation of these interdependent impacts and the respective
organizational mission, the case for a DCIM solution will be apparent.
As DCIM continues to emerge, our customers have expressed a wide range of DCIMdriven initiatives. For example, improving IT and facility responsiveness to business
driven needs includes flexible provisioning of facility resources ahead of peak IT
demand. This would include capacity planning, run-time monitoring and management,
load balancing, IT process redistribution and resource optimization. For each of these
activities, DCIM plays an important role in enabling IT to meet the dynamic mission with
the right resource load in a timely manner.