Professional Documents
Culture Documents
TRUE/FALSE
1. An airline seat is an example of an asset held for future use or sale.
ANS: T
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2. Safety stock inventory is an additional amount of inventory kept over and above the average amount
required to meet demand during the lead time.
ANS: T
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3. Airline seats and call center phone lines are examples of inventory in service organizations.
ANS: T
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4. Maintaining large stocks of inventory is a requirement in today's supply chains in order to improve
profitability.
ANS: F
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5. Marketing an operations generally prefer high inventory levels while finance would prefer small
inventories.
ANS: T
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6. Work in process inventory is completed products ready for distribution or sale to customers.
ANS: F
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7. Safety stock inventory is an additional amount of inventory kept over and above the average amount
required to meet demand.
ANS: T
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10. Costs associated with maintaining storage facilities such as gas and electricity, taxes, and insurance are
associated with fixed ordering costs.
ANS: F
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11. Larger orders result in higher total holding cost but lower total ordering cost.
ANS: T
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12. Overnight shipping for emergency orders and compensation for overbooking at a hotel are examples of
ordering costs.
ANS: F
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13. A stock-keeping unit is the same no matter at which location the item is found.
ANS: F
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14. RFID tags are often used to track stock keeping units in supply chains.
ANS: T
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16. An example of stochastic demand might be: "The daily demand for milk is normally distributed with a
mean of 150 gallons and a standard deviation of 15 gallons.
ANS: T
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17. Stochastic demand inventory models are easier to analyze and solve than deterministic models.
ANS: F
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18. Airline flights to ski areas near Denver, Colorado, probably have different means and variances
throughout the year. This is an example of dynamic demand.
ANS: T
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19. Lead time is the time it takes to prepare an order for shipping to a customer.
ANS: F
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20. When a customer is unwilling to wait for an item that is not in stock and purchases the item elsewhere,
a backorder has occurred.
ANS: F
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21. "C" items are the critical few that must be closely managed in an inventory system.
ANS: F
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22. "A" items typically comprise a high percentage of total dollar usage but a low percentage of unit
volume.
ANS: T
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23. Inventory position refers to the physical quantity of items on hand in an inventory system.
ANS: F
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24. Because the fixed quantity system orders the same amount each time, time between orders will be
constant, even with variable demand.
ANS: F
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25. In a fixed quantity inventory system with certain demand, the reorder point is chosen to be the average
demand during the lead time.
ANS: T
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26. The Economic Order Quantity model (EOQ) allows for variable lead-time.
ANS: F
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27. In general, total ordering costs are equal to total inventory holding cost for the optimal solution to the
EOQ model.
ANS: T
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28. Because of demanding customers, organizations must always maintain a 100% service level.
ANS: F
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29. In the fixed period system, managers must make two key decisions: the time interval between reviews,
and the replenishment level.
ANS: T
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30. In a single-period inventory situation, the only inventory decision is when to trigger an order.
ANS: F
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31. The decision of how many fruit baskets to make for the holiday season would be analyzed using a
single-period inventory model.
ANS: T
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32. Many practical inventory situations include backorders and quantity discounts.
ANS: T
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MULTIPLE CHOICE
1. In ABC inventory analysis, which of the following is true for C items?
a. Tighter control of C items (than for A or B items) is appropriate.
b. C items are critical items that must be monitored with a fixed period system.
c. C items make up a lower percentage of total inventory value ($) than either A or B
items.
d. C items make up 10-20 percent of inventory items.
ANS: C
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2. Inventory that represents partially completed products waiting further processing is called ____
inventory.
a. Raw materials
b. Work-in-process
c. Cycle
d. Safety stock
ANS: B
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3. Additional inventory kept over and above the average amount required to meet demand is called
____ inventory.
a. Seasonal
b. Work-in-process
c. Finished goods
d. Safety stock
ANS: D
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4. Inventory that acts as a buffer between workstations in flow shops or departments in job shops is
called ____ inventory.
a. Raw materials
b. Work-in-process
c. Cycle stock
d. Safety stock
ANS: B
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5. Costs associated with inspecting, unpacking and putting into storage incoming inventory are
components of ____ cost.
a. Ordering or setup
b. Holding
c. Shortage
d. Unit
ANS: A
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10. Which one of the following is not true regarding the Fixed Period System (FPS)?
a. The time between orders is constant, but the order quantity might vary.
b. An order is time-triggered, not inventory-triggered.
c. The optimal replenishment level includes the demand during the review period plus any
desired safety stock.
d. When demand is not certain, the FPS requires more safety stock than the equivalent FQS.
ANS: C
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11. Two fundamental inventory decisions are when to order and how much to order. Which of the
following statement is true with respect to Fixed Quantity (FQS) and Fixed Period (FPS) inventory
systems?
a. A FPS orders a fixed period quantity when the inventory position reaches or drops below
the reorder point (r).
b. A FPS must cover a time period of T + L to cover the risk of a stock out.
c. A FPS places an order for the economic order quantity every T time units.
d. A FQS places an order to replenish the inventory position up to a target level (M) when the
inventory position reaches the reorder point (r).
ANS: B
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Chapter 12
a.
b.
c.
d.
Static
Dynamic
Stochastic
Deterministic
ANS: B
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18. Using ABC analysis, continuous monitoring and accurate record keeping relates best to ____ items.
a. A
b. B
c. C
d. B and C
ANS: A
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19. The inability to satisfy the demand for an item is the definition of a
a. reorder point
b. stockout
c. lost sale
d. backorder
ANS: B
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21. Using a fixed quantity system (FQS), as the reorder point increases
a. safety stock increases
b. safety stock decreases
c. the number of orders increases
d. the number of orders decreases
ANS: A
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22. Which of the following is not a key assumption underlining the classic economic order quantity (EOQ)
model?
a. The entire order quantity arrives in the inventory at one time
b. There are only two types of relevant costs: order/setup and inventory-holding
c. Demand is assumed to be stochastic
d. Stockouts are not allowed
ANS: C
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25. Which of the following is not a key input to a single period inventory model?
a. Probability distribution of demand
b. Probability that demand is less than the optimal order quantity
c. Cost per item of overestimating demand
d. Cost per item of underestimating demand
ANS: B
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27. Which one of the following statements concerning the economic order quantity (EOQ) model is not
true when the unit holding cost increases?
a. the economic order quantity will decrease
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28. For the single-period inventory model, solving for the optimal order quantity involves using
a. marginal economic analysis
b. total cost analysis
c. ABC analysis
d. reorder point analysis
ANS: A
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SHORT ANSWER
1. What is inventory management and why is it important?
ANS:
Inventory management involves planning, coordinating, and controlling the acquisition, storage,
handling, movement, distribution, and possible sale of raw materials, component parts and
subassemblies, supplies and tools, replacement parts, and other assets that are needed to meet customer
wants and needs. The expenses associated with financing and maintaining inventories are a substantial
part of the cost of doing business (i.e., cost of goods sold). Managers are faced with the dual
challenges of maintaining sufficient inventories to meet demand while at the same time incurring the
lowest possible cost.
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2. Explain the different types of inventories maintained throughout a value chain.
ANS:
Raw materials, component parts, subassemblies, and supplies are inputs to manufacturing and
service-delivery processes. Work-in-process (WIP) inventory consists of partially finished products
in various stages of completion that are waiting further processing. WIP inventory also acts as a buffer
between workstations in flow shops or departments in job shops to enable the operating process to
continue when equipment might fail at one stage or supplier shipments are late. Finished goods
inventory are completed products ready for distribution or sale to customers. To reduce the risk
associated with not having enough inventory, firms often maintain additional stock beyond their
normal estimates. Safety stock inventory is an additional amount that is kept over and above the
average amount required to meet demand.
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3. What are the four categories of inventory costs?
ANS:
1.
Ordering costs or setup costs are incurred as a result of the work involved in placing
orders with suppliers or configuring tools, equipment, and machines within a factory to
produce an item. Order and setup costs do not depend on the number of items purchased
or manufactured, but rather on the number of orders that are placed.
2.
Inventory-holding or inventory-carrying costs are the expenses associated with
carrying inventory. Holding costs are typically defined as a percentage of the dollar
value of inventory per unit of time (generally one year). They include costs associated
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3.
4.
with maintaining storage facilities, such as gas and electricity, taxes, insurance, and labor
and equipment necessary to handle, move, and retrieve an SKU.
Shortage or stockout costs are costs associated with a SKU being unavailable when
needed to meet demand. These costs can reflect backorders, lost sales, or service
interruptions for external customers, or costs associated with interruptions to
manufacturing and assembly lines for internal customers.
Unit cost is the price paid for purchased goods or the internal cost of producing them. In
most situations, the units cost is a "sunk cost" because the total purchase cost is not
affected by the order quantity.
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4. Summarize the characteristics of the inventory environment that management considers when
developing an inventory management system.
ANS:
The characteristics management considers when developing an inventory management system includes
the following:
Number of items (SKUs) - one or many
dynamic
Number and duration of time periods single-period or multiple-period
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5. Explain the difference between independent demand and dependent demand.
ANS:
Independent demand is demand for a SKU that is unrelated to the demand for other SKUs and needs
to be forecast. This type of demand is directly related to customer (market) demand. Inventories of
finished goods have independent demand characteristics.
Dependent demand is directly related to the demand of other SKUs and can be calculated without
needing to be forecast. For example, the demand for chandeliers is independent, while the demand for
the bulb sockets used in the chandeliers is dependent on the demand for chandeliers.
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6. Discuss two types of stockouts.
ANS:
When stockouts occur, the item is either back-ordered or a sale lost. A backorder occurs when a
customer is willing to wait for the item. Backorders result in additional costs for transportation,
expediting, or perhaps buying from another supplier at a higher price. A lost sale occurs when the
customer is unwilling to wait and purchases the item elsewhere. A lost sale has an associated
opportunity cost which might include loss of goodwill and potential future revenue.
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7. Explain the ABC inventory classification.
ANS:
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ABC analysis consists of categorizing inventory items or SKUs into three groups according to their
total annual dollar usage. It is based on the Pareto principle.
"A" items account for a large dollar value but a relatively small percentage of total items.
Typically, A items comprise 60 to 80 percent of the total dollar usage, but only 10 to 30
percent of the items.
"C" items account for a small dollar value but a large percentage of total items. Typically,
C items account for 5 to 15 percent of the total dollar usage and about 50 percent of the
items.
"B" items are between A and C.
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8. Define the EOQ model and explain its major assumptions.
ANS:
The Economic Order Quantity (EOQ) Model is a classic economic model that minimizes total cost,
which is the sum of the inventory-holding cost and the ordering cost. Several key assumptions underlie
the development of a quantitative model...
Only a single item (SKU) is considered.
The entire order quantity (Q) arrives in the inventory at one time. No physical limits are
placed on the size of the order quantity, such as shipment capacity or storage availability.
Only two types of costs are relevant - order/setup and inventory-holding costs.
The demand for the item is deterministic and continuous over time. This means that units
are withdrawn from inventory at a constant rate proportional to time. For example, an
annual demand of 365 units implies a weekly demand of 365/52 and a daily demand of
one unit.
Lead time is constant.
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9. Explain the difference between a fixed quantity system and a fixed period system.
ANS:
In a fixed quantity system (FQS), the order quantity or lot size is fixed; that is, the same amount, Q,
is ordered every time. A way to manage a FQS is to continuously monitor the inventory level and place
orders when the level reaches some "critical" value. A fixed period system (FPS) sometimes called a
periodic review system is one in which the inventory position is checked only at fixed intervals of
time, T, rather than on a continuous basis. At the time of review, an order is placed for sufficient stock
to bring the inventory position up to a predetermined maximum inventory level, M, sometimes called
the replenishment level, or "order-up-to" level.
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10. Discuss the concept of safety stock in a fixed order quantity system with uncertain demand.
ANS:
Stockouts occur whenever the lead-time demand exceeds the reorder point. When demand is
uncertain, using EOQ based solely on the average demand will result in a high probability of a
stockout. One way to reduce this risk is to increase the reorder point by adding additional stock
called safety stock to the average lead-time demand. Safety stock is additional planned on-hand
inventory that acts as a buffer to reduce the risk of a stockout.
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10
11. Provide some examples of when the single period inventory model is applicable.
ANS:
The single-period inventory model applies to inventory situations in which one order is placed for a
good in anticipation of a future selling season where demand is uncertain. At the end of the period the
product has either sold out, or there is a surplus of unsold items to sell for a salvage value. Singleperiod models are used in situations involving seasonal or perishable items that cannot be carried in
inventory and sold in future periods. Examples include any seasonal, perishable or one-time purchase
such as holiday candy, Christmas trees, newspapers and magazines, and contracts on number of weeks
to show a new movie.
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PROBLEM
1. Given the information below, conduct an ABC analysis and determine which items should be classified
as A, B and C.
SKU
A
B
C
D
E
F
G
Annual Usage
2,800
300
275
700
45
1,250
2,000
ANS:
SKU
E
B
D
C
G
F
A
Annual
Usage
45
300
700
275
2,000
1,250
2,800
Item
Value ($)
400.00
50.00
8.00
11.00
0.60
0.80
0.22
Annual
Dollar Usage
18,000.00
15,000.00
5,600.00
3,025.00
1,200.00
1,000.00
616.00
Cumulative $
$ 18,000.00
$ 33,000.00
$ 38,600.00
$ 41,625.00
$ 42,825.00
$ 43,825.00
$ 44,441.00
Percent of
Total $
40.5%
74.3%
86.9%
93.7%
96.4%
98.6%
100.0%
Based on this information, we would probably consider E and B as "A" items; D and C as "B" items;
and G, F and A as "C" items.
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2. Given the information below, conduct an ABC analysis and suggest which items should be classified
as A, B and C.
SKU
1
2
3
4
5
6
Annual Usage
9,000
12,000
24,000
42,000
55,000
140,000
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11
7
8
33,000
3,000
48.00
110.00
ANS:
SKU
4
3
5
7
1
2
8
6
Annual
Usage
42,000
24,000
55,000
33,000
9,000
12,000
3,000
140,000
Item
Value ($)
48
76.2
30
48
80
58.8
110
2.2
Annual Dollar
Usage
$ 2,016,000.00
$ 1,828,800.00
$ 1,650,000.00
$ 1,584,000.00
$ 720,000.00
$ 705,600.00
$ 330,000.00
$ 308,000.00
Cumulative $
$ 2,016,000.00
$ 3,844,800.00
$ 5,494,800.00
$ 7,078,800.00
$ 7,798,800.00
$ 8,504,400.00
$ 8,834,400.00
$ 9,142,400.00
Percent of
Total $
22.1%
42.1%
60.1%
77.4%
85.3%
93.0%
96.6%
100.0%
From this table, an A-item classification might be SKU #4, 3, 5 and 7, although this might be subject
to some debate. C items appear to be SKU #8 and 6, while the remaining would probably be classified
as B items.
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3. Using the data below, find the EOQ, the total annual cost associated with the economic order quantity,
and the reorder point.
Annual Demand:
Weeks Operating:
Ordering Cost:
Holding Cost:
Lead-Time:
8,000 units
52/year
$35/order
$4/unit/year
3 weeks
ANS:
15,000 units
52 weeks/year
$60/order
$7/unit/year
5 weeks
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12
ANS:
If the hotel orders in lots of 500 gallons, how many orders does it place each year?
What are the ordering and holding costs, and total annual cost?
If the economic ordering quantity is used, how much improvement in cost will result?
ANS:
a. Number of orders/year = D/Q = 8000/500 = 16
b.
TC = .5(500)(3) + (8000/500)(30) = $750 + $480 = $1230
The holding cost is $750 and the ordering cost is $480.
c.
= Sq. root of (2 x 8000 x 30/3) = 400
TC = .5(400)(3) + (8000/400)(30) = $600 + $600 = $1200
Although ordering cost increases, holding cost decreases, saving a total of $30 annually.
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6. A bookstore must decide on how many calendars to order for the next year. Each calendar costs $2 and
is sold for $4.50. After January 1, any unsold calendars are returned to the publisher for a refund of
$0.75 each. The distribution of demand is uniform between 100 and 300. How many calendars should
the bookstore order?
ANS:
cu = 4.50 2 = 2.50
cs = 2 0.75 = 1.25
P(demand < Q*) = 2.50/(2.50 + 1.25) = 0.667
Q* = 100 + .667(300 100) = 233 calendars
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13
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7. A 4th of July celebration T-shirt for this year will cost festival organizers $12 each and will sell for $25
before and on July 4th. Any unsold T-shirts can usually be disposed of at a discount after the festival
for $5 each. If demand is normally distributed with a mean of 1,800 T-shirts and a standard deviation
of 75, how many T-shirts should be ordered?
ANS:
cu = 25 12 = 13
cs = 12 5 = 7
P(demand < Q*) = 13/(13 + 7) = 0.65
z = (Q* 1800)/75 = 0.39
Q* = 1,829
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8. A merchant wants to stock Christmas trees. She can place only one order per season. The merchant
pays $30 for each tree and sells them for $80 each. She will incur an additional cost of $6 each for
unsold trees that must be hauled to the landfill. If demand for Christmas trees is normally distributed
with a mean of 365 trees and a standard deviation of 46 trees, how many trees should she order?
ANS:
cu = 80 30 = 50
cs = 30 + 6 = 36
P(demand < Q*) = 50/(50 + 36) = 0.58
z = (Q* 365)/46 = 0.0319
Q* = 366
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9. The owner of a garden supply store was wondering if they could manage their inventory better. She
decided to develop an ABC classification system to help manage the inventory. The company's
inventory consists of the following items:
Garden Tool
Shovel
Edger
Weeder
Hose
Cutters
Sprinkler
Hedge Trimmer
Spreader
Sprayer
Clippers
Cost
$ 5.00
$25.00
$ 6.00
$20.00
$ 4.00
$ 7.00
$ 5.00
$15.00
$12.00
$ 8.00
Quarterly Demand
(units)
1,000
6
400
800
100
800
5,000
6
20
15
a. Compute the total dollar value of each of the ten inventory items. What is the total value of all the
inventory items?
b. Which items should be declared "A" items? What percentage of total inventory value does your
A group represent? What percentage of the total number of inventory items does your A
group represent?
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c. Which items should be declared "B" items? What percentage of total inventory value does your
B group represent? What percentage of the total number of inventory items does your B
group represent?
d. Which items should be declared "C" items? What percentage of total inventory value does your
C group represent? What percentage of the total number of inventory items does your C
group represent?
ANS:
a.
Tool
Shovel
Weeder
Hose
Sprinkler
Hedge trimmer
Sprayer
Clippers
Cutters
Edger
Spreader
Total
Value
$ 5,000
$ 2,400
$16,000
$ 5,600
$25,000
$ 240
$ 120
$ 400
$ 150
$
90
$55,000
b.
A Items
Hedge trimmer
Hose
Total
Value
$25,000
$16,000
$41,000
% Inventory
Value
% Total
Items
74.5%
20%
% Inventory
Value
% Total
Items
23.6%
30%
% Inventory
Value
% Total
Items
1.8%
50%
c.
B Items
Sprinkler
Shovel
Weeder
Total
Value
$ 5,600
$ 5,000
$ 2,400
$13,000
d.
C Items
Cutters
Sprayer
Edger
Clippers
Spreader
Total
Value
$ 400
$ 240
$ 150
$ 120
$
90
$1,000
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15
10. A local furniture store is examining its inventory policy and considering using an economic
order quantity (EOQ) approach for a popular table set that they have had difficulty keeping in
stock. They have the following information about the table set:
Annual demand = 3,920 sets
Current order quantity = 80 sets
Carrying cost = $80.00/set/year
Order cost = $200
a. What is the current total annual cost (TC)?
b. What is the EOQ?
c. What is the total annual cost at the EOQ?
ANS:
a. TC
= (Q/2) Co + (D/Q) Ch
= (80/2) 80 + (3,920/80) (200)
c. TC
= (140/2)(80) + (3,920/140)(200)
= 5,600 + 5,600 = $11,200
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11. The operations manager at a chemical company that produces insecticide for use in commercial
applications is attempting to set a safety stock level for a key ingredient that is used in their most
powerful product. She believes that demand during lead time for this ingredient is normally distributed
based on past data. In addition, she believes that future use is accurately depicted by these historical
demand-during-lead-time data (in gallons): 55, 75, 75, 70, 80, 60, 50, 70, 60, and 85. She estimates
the standard deviation of demand during the lead time to be 8.5 gallons.
a. What is the average demand during the lead time for this key ingredient?
b. What is the safety stock they need to provide a 95% service level?
c. What is the order point the company should use?
ANS:
a. L = (55 + 75 + 75 + 70 + 80 + 60 + 50 + 70 + 60 + 85)/10 = 680/10 = 68 gallons
b. zL = (1.645)(8.5) = 13.9825 = 14 gallons
c. r = L + zL = 68 + 14 = 82 gallons
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12. The recently hired floor manager at the local store of a national home improvement chain is studying
their inventory system. He has chosen patio blocks to be the first item examined. The historical supply
and demand data for this item has indicated a constant lead time of 16 days. Demand per day (d) is
normally distributed with a mean demand of 2000 per day and standard deviation of 240 per day. He
plans to set the service level at 90% during lead time.
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17
a. What is the Economic Order Quantity (EOQ) rounded to the next highest number?
b. If the current order quantity used by Alice is 20 pumps per order, how much money can she save
annually by adopting an EOQ ordering policy?
c. If Alice decides to use a FPS, what is the economic fixed order interval?
ANS:
a. Q* = Sq. root of [2(250)(40)/12] = 40.825 = 41 pumps
b. TC = Co(D/Q) + Ch(Q/2) = 40(250/20) + 12(20/2) = 500.00 + 120.00 = $620.00
TC* = Co(D/Q*) + Ch(Q*/2) = 40(250/41) + 12(41/2) = 243.90 + 246.00 = $489.90
Annual saving = 620.00 489.90 = $130.10
c. T = Q*/d = 41/250 = .164 years = .164(50 weeks) = 8.2 weeks
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16. You manage a candy store in a high traffic shopping mall where you have collected the following
information. Answer the next four questions based on these data.
Weekly demand for small candy boxes = 90 boxes
Cost to place one purchase order with the box supplier = $19.80
Cost to hold one box for one year in inventory = $2.45
Lead time = 2 weeks
Weeks in a year = 52 weeks
a.
b.
c.
d.
ANS:
a. Q* = Sq. root of [2(4,680)(19.80)/2.45] = 275.035 = 275 boxes
b. Q*/2 = 275/2 = 137.50 boxes
c. TC = Co(D/Q*) + Ch(Q*/2) = 19.80(4680/275) + 2.45(275/2) = 336.96 + 336.88 = $673.84
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