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Workflowproblems?Readthisfirst!
Version4
createdbyRickBakkeronJul26,20153:13AM,lastmodifiedbyRickBakkeronMar17,20169:48AM
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AttentionSAPBusinessWorkflowfans!
IfyouarehavingaSAPWorkflowproblem,pleasetakeafewminutestodothesesimplechecks.
Itcouldsaveyou(andus)alotoftime.AlmosteverydayweattheSAPBusinessWorkflowforum
getalengthythreaddescribingbizarreerrorswhichleaveusscratchingourheadsuntilit'srevealedonpage3
that,oh,WFBATCHonlyhastheSAP_NOOBroleorthat,oops,theDeadlinejobisn'trunninginSWU3.
Afteryouhavecheckedandtriedallofthesesuggestions,pleasefeelfreetopostyourquestion
we'realwayskeentoseeinterestingnewproblemsthatwemaywellencounterourselvesnextweek.
Pleaseindicatethatyouhavemadethesebasicchecks.LetmeknowwithaLikeoraCommentif
thisdocumentdidindeedsolveyourproblem.
I'llkeepupdatingthisdocumentwithmorechecksastimegoeson.Suggestionsareverywelcome!
Iwilltrytoputthechecksinorderofusefulness.
ThisisnotaFAQ(FrequentlyAskedQuestions),morelikeanFPS(FrequentlyProvidedSolutions).
I'llkeepitbriefbecauseyouhaveaproblemtosolve.
1.SWU_OBUF
Thissolvesthemostproblemsofall,especiallyafterachangeoratransport.Tryit,itcan'thurt.
Nowtryagain.
2.GeneralTask
ManypeoplesetDecisionTaskstoGeneralTaskbutthismaynotgettransportedwiththetask,depending
onyoursystemsettings.Result:nobodyisreceivingthatworkitem.Comparethesourceandtargetsystem.
OnewaytocheckforGeneralTask:transactionPFTC_DIS,enterTSnumber
ClickonthespectaclesthenAdditionaldata>Agentassignment>Display
Store
SearchtheCommunity
Communications
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3.ST22shortdumps
AlwaysworthcheckingforshortdumpsintransactionST22ifyou'rehavingstrangeproblems,especiallyabackground
workflowstepstayinginstatus"InProcess".LookforuserWFBATCH.
4.WFBATCHsettings
It'samazingthevarietyofproblemsyoucangetifWFBATCHdoesn'thavefullprivileges.Doeveryoneafavourand
checkthatithasSAP_ALL.OnewaytodothisisbylookingintransactionSU01DforuserWFBATCHand
checktheProfilestab:
(Update:ThankstoColleen(seecommentsbelow)InowknowthatSAP_NEWis*not*necessary.Sopleaseignore
thatinthescreenshot)
Ifyoudon'thaveaccesstoSU01DthenhavecheekylookinSE16attableUST04whereBNAME='WFBATCH'.
Whileyou'relookingatWFBATCH,checkifithasanOutputDeviceset(SU01D,tabDefaults,ortableUSR01field
SPLD).Noneedtopanicifit'snotsetbutworthtryingifyou'restumped.Here'sablogSueKwroteabouthow
thatsettingcanreallyruinyourday:
MasterDatawillalwaysbiteyou
5.SU53authorizationproblems
ThisisageneralSAPtipthatalsoappliestoworkflow.Ifyou'rehavingproblems,checktransactionSU53toseeifyour
useridismissingsomenecessaryauthorizations.Itshowsthemostrecentlyfailedauthorizationchecksso
youcancut&pasteitandsendittoyourfriendlySAPSecuritygalorguy.
6.SWI1workflowlog
Ifyourworkflowisn'tdoingwhatyouwantittodothenyoushould,ofcourse,checktheworkflowlog(transaction
SWI1).HowmanytimeshaveIhadtosaythat...Theamountofinformationisamazing,youcan(almost)see
everythingthathappened.Forthebestresults,makesureyougototheChronologicalLogintheViewWith
TechnicalDetails:
BewaryoftheGraphicalLog,itcan'tbetrustedtobeentirelyaccurateanditgivesverylittleinformation.Ifthere'san
errormessageintheChronologicalLogandit'sabitvaguethenalwaystryExtras>AllErrors
(seetopofpicture,above).
7.SWU3thebackgroundjobs
AttransactionSWU3,makesurethenecessaryworkflowbackgroundjobsarerunning.
Under"MaintainRuntimeEnvironment"youshouldseeattheveryleast:
Ifyoudon'thaveaccesstoSWU3,youcanalsolookintransactionSM37forSWWERREandSWWDHEX(deadlines).
Ifthesejobsarenotrunningthenyourworkflowdeadlinesareuselessandatemporaryerrorcouldbringyour
workflowstoahalt.
8.Don'tforgetUS
Averyfrequentsolutiontopostedproblemsisasuggestiontocheckifthe"US"prefixwasforgottenwhenspecifyinga
useridasa(dynamic)workitemrecipient.
9.Thebindings,alwayscheckthebindings.
Manyproblemsarecausedbyincorrectbindings,especiallybetweenthestartingeventandtheworkflow.Lookat
eachofyourbindingscarefully,tomakesuretheyaredoingwhatyouwantandnonehavebeenmissed.Alsocheck
thateachcontainerelementhasbeencorrectlyspecifiedasImport,Exportand/orMultiline.Makesurethedataypes
matchaswell,oneachsideofthebinding.Youaregivenalotoffreedomtogetitwrong.
Tobecontinued...
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Products:sap_business_workflowTags:workflow,workflow_basics
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25Comments
ModakGuptaJul26,20155:18AM
GoodoneRick!!!
Like(0)
RickBakkerJul26,20155:28AM(inresponsetoModakGupta)
ThanksModak.I'mhopingifwelinktothisoftenenoughthenthevolumeofquestionswill
godownandthequalitywillgoup!CanyouthinkofagoodNumber10?
Like(0)
ModakGuptaJul26,20155:46AM(inresponsetoRickBakker)
Wecanadd'AgentDeterminationCheck'UsersshouldcheckforAgent
Determinationmethod/Ruleinsilosoftheworkflow(iftheWFisnotgoingtothe
intendedpeople).
Anotherone:maybeanextensionofpoint6....thatifthereadershavegone
throughtheabovepointsandstilltheyfaceanissue....thequestionshouldbe
postedwithascreenshotofthe'StepHistory'fromthetechnicalworkflowlog(of
themainWFandthestepinquestion).
Regards,
Modak
Like(0)
ModakGuptaJul27,20151:12AM(inresponsetoModakGupta)
OnemoreimportantpointistocheckimportofCustomizingrequeststo
therespectiveclients.Peopledevelopinoneclientandactivatethe
linkagetherehowevertheytestinadifferentclientandforgettodoan
import(SCC1)ofthecustomizingTRtheeventlinkage.
Like(0)
PaulBakkerJul26,201511:56PM
You'regoingtoputusalloutofan(unpaid)job!
Iwouldalsoaddthat,toavoidproblemsdowntheline,WFBATCHshouldhaveanemailaddress
configured(like noreply@<yourcompany.com>)
Paul
Like(2)
TripurariRaiJul27,20152:50AM
NiceoneRick.ThanxforRemindingallthesenecessarythumbrulesforbasicSAPworkflow
Development&maintenance
Like(0)
AnjanPaulJul27,201511:04AM
ThanksRick,oldrulebutgoodhandbook
Like(0)
RickBakkerJul29,20151:27PM(inresponsetoAnjanPaul)
Thanksall!
Like(0)
RobDielemansJul29,20152:59PM
NicelistRick,
IthinkthebehaviouruponerrorfeedbackinSWE2isonethatWFconsultantswillfaceearlyintheir
careers,IadmitIhavemessedstuffupwitheventcontainerswhichstoppedbigprocessesfrom
workinginproduction.
OvertheyearsIchangedtobeingaproponentofdeactivatingthelinkagewhenanerroroccursin
event>WFbecauseifyouhavesetupeverythingcorrectlyitmeanssomethingseriousonbasis
leveliswronganditisbettertofixthis.
Like(0)
SirajMdJul30,201511:38AM
ThanksalotRick...Goodidea
ItsbetterothergroupmembersshouldprovidethereFPS...
Like(0)
RickBakkerJul30,20151:28PM(inresponsetoSirajMd)
Thankyou,butFPS?
FirstPersonShooter?
FlexiblePaymentSystem?
Like(1)
PaulBakkerJul30,20151:39PM(inresponsetoRickBakker)
FrequentlyProposedSolution!
Like(1)
RickBakkerJul30,20151:53PM(inresponsetoPaulBakker)
Oops,forgotmyownacronym!Justwhattheworldneeds,anotherTLA.
Like(0)
ModakGuptaJul30,20152:55PM(inresponsetoRickBakker)
TLA???
Like(0)
RickBakkerJul30,20153:03PM(inresponsetoModak
Gupta)
ThreeLetterAcronym
Like(1)
ModakGuptaJul30,20153:12PM(inresponseto
RickBakker)
OH!!!....realSAPFan!!!
Like(0)
SusanKeohanJul30,20153:16PM
Thisshouldbestickified,andbeforeanyonecanpostaquestionintheWorkflowspace,theyhaveto
havereadit.
Like(0)
ColleenHebbertJul30,20154:15PM
Nicetipsandtricks...I"mstuckintheworkflowspaceabitatthemomentsoalwaysgoodtogetthe
basic
MysecuritypetpeeveSAP_NEWdoesn'thavetobethere....
Life(profileSAP_NEW),theUniverse(roleSAP_NEW)andEverything(SAP_ALL)
WF_BATCHisabouttheonlyaccountIwon'tattempttorestrictaccessbutit'salwaysatthebackof
mymind.
Ifyoudon'thaveSU01Dthereisahighchanceyouwon'thaveSE16(wellmaybenotwithalotof
supportaccessoutthere).AnotheroptionistogointoSU56andswitchusertogettotheWFBATCH
buffer.
IfaddingSU53tothelist,telltheusertopresssaveintheresoUSR07tableisupdated.Makeit
easiertocheckasdefaultparameterwillnowstorelast100failedchecks.IstoppedrelyingonSU53
yearsagoduetomisleadingchecks.Atbestittellsmewhotheuserisandwhatclienttheyarein
Regards
Colleen
P.s.addingtomybookmarks
Like(1)
SusanKeohanJul30,20154:26PM(inresponsetoColleenHebbert)
@colleen...*stuckintheworkflowspace*???
Like(1)
ColleenHebbertJul30,20154:31PM(inresponsetoSusanKeohan)
SWI2_ADM1(whatgotlostandmissinganagent)andSWI5(whatitemsarewith
theCEO)aremyfriendsatthemoment
NextupishittingtheotherSWI2_*tosaywhyaren'tpeopleprocessingtheir
workflowsbeforetheyescalatetotheClevelmanagement.Let'savoidtheadmin
person'srequestforchocolatepowderforthecoffeemachineneedingtoplevel
approval
Like(2)
RickBakkerJul30,20154:34PM(inresponsetoColleenHebbert)
LotsofinterestinginsideinfothereColleen,thanks!
I'vealwayswonderedhow"New"(asinSAP_NEW)canaddto"All"...
Like(2)
SadiqBashaAug26,20157:17PM(inresponsetoRickBakker)
NiceRick.....Reallyitwillhelp'suslotbyfacingthesekindofissue.
Thanksalotforyoureffortbypostingthis.
Like(0)
SureshMJun18,20168:23AM
ThanksalotRick.Asaworkflowbeginneritwouldhelpmeininitialerroranalysis.
Canyoupleaseletmeknow,inwhichscenariosweuseSWU_OBUFTCode.Inwhatwayithelps
us.
Like(0)
RickBakkerJun18,201611:34PM(inresponsetoSureshM)
AlwaysdoanSWU_OBUFafteraworkflowrelatedtransport,onthereceivingsystem.
It'salsoalwaysgoodtotryifyouseesomethingunexpecteditcan'thurt.Itmakessurethat
changesthathavebeenmadearenoticedbythesystem.
Like(1)
SureshMJun20,20167:34AM(inresponsetoRickBakker)
ThanksalotRickforyourresponse.
Like(0)
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