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Abstract:
Manpower planning is one of the most important tasks of human resource management that
has a significant impact on other aspects of management performance. Lots of management
difficulties will meet through effective planning to recruit efficient and experienced
employees. Manpower is one the major resources of organization that plays an important
role in its earnings and return. Reducing costs, employees training, associating with modern
environmental and technological changes are several considerable advantages of human
resource planning. Nowadays, organizations have arrived at this conclusion that to being
successful in the world, there should be worldwide human resource managers and manpower
planning. Close and mutual relationship between planning and information has resulted in
developing and implementing the necessary information systems in organizations. This paper
has tried to investigate the human resource information system. These information systems,
by using data bases about organizations human resources are providing necessary data and
information to manager's decision making, at different levels of organization. Here, in
addition to express the necessity of using this type of system, nature, structure and its
application, it has been tried to introduce the most important applicable considerations in its
preparing, hardware and software characteristics and also some of the most important
advantages of using this type of system.
Keywords: Human Resources Information Systems; Human Resource Planning; Employees;
Communications Technology
1- Introduction:
Nowadays,the most part of daily activities of managers (approximately80 percent) are
spendingto receive information, communicate and using information in different affairs of
organization.Since the information is the base of all activities in an organization, there
should be systems to produce and manage the data.The purpose of such type of systems
isensuring providing proper and reliable information and ina usable format, when it is
needed.Such systems have been called information systems.Manpower as a major asset of
organization plays an important and key role in achieving the organization's objectives;
therefore, one of the most important tasks of human resources managers is proper planning
and managingthese resources.Human resource management, through efficient and effective
planning, can provide the necessary amount and combination of the future human resources
and/or promote the capabilities of current labor force. Construction of effective and efficient
plans, as well as decision making in the domain of human resources requires information,
especially processed information (Eric Bohlen, 2008).Expanding manager's activities and
functions in domain of Human Resource Management, andcontinuous interaction between
these activitiesand the necessity of coordinate planning in attracting, improving, maintaining
and effective application of human resourcesas the most important strategic resource of each
organization,creating a human resource information system,keeping up to date the
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information, all has made this system, necessary in large organizations (Adreitta Throshani,
KateJerome and Sally Rio; 2010).
Human Resources Information Systems, HRIS, by producing, organizing, storing and
distributing manpower information help the organization managersat various levels,inorder
to make proper decisions.Nowadays the majority of successful companies are using human
resource information systems to support daily operations of human resources.
2- Human Resources Planning Process
Human resource planning is rooted in the context of manpower planning that in 1970s,
personnel and operations management specialist have used them in order to apply
quantitative models and evaluate the function of recruiting. This development,by
presentingComputerized Personnel Information Systems, CPIS, and re-emergence of skills
has promoted in the 1980s.Manpower planningpartly was based on this assumption that
thestable social and economic environment and the structure of organization are based on
bureaucratic principles.This assumption did not last for a long time;because the rate of
changes in the past decade became faster and tendency toward flexible and flat structures
was more than before.
1) Human Resources planning is called the process of creating and determining the
goals, policies and programs that paying attention to development, usage and
distribution of human resources to meet the economic, services and ... targets (Saebi,
1999); There are some definitions toward human resource planning process, HRP,
which are as follows:
2) Human resource planning is a process,in which an organization determine thathow
many employees and in what expertise and skills and to what occupations are needed
in order to achieve its goals, (Saadat, 2012);
3) Human resource planning determine the number of people, whoshould be selected to
meet the objectives of organization, should be trained, should be promoted, retired or
be fired, and so onin future years, which are estimatingbased on necessary facilities
and equipment (Rezaeiyan, 2011).
The term of manpower was no longer acceptable, and the term of human resource planning
became its alternative. According to the theory of Geisler, human resource planning is a
process that includes forecasts, developments and controls, and a company through them will
be sure that theproper number of individuals have been employed in an appropriate place,
right and proper time to do particular thing,and in order to obtain highest economic
achievement.
Human resource planning is a process by whichan organization determinesthat, how many
employees, and in what expertise and skills, and to what jobs are needed in order to achieve
its goals.
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Human resource planning isdetermining the number of people who must be selected, trained,
promoted, retired or be fired, and so on, in the future years to meet the goals of organization
that is estimated based on necessary facilities and equipment.
Vetter definesthe human resource planning through another phrase.He insures that how an
organization should transfer its existing human resources from a particular situation to
optimal and ideal situation.A planning,in whichmanagement leads the organization toward a
direction thataproper number of specific individuals, in the correct time, and in the right
place implementactivities that their results, both for the organization and for its individuals
bring about long-term interests and maximum advantages.
Kalmondefines human resources planning in other word.According to his idea,this concept
is a process,in which conditions, requirements and the instruments of human resource are
determiningtoperform the programs of organization.
There are similar definitions that have been expressed in the field of planning human
resource,but we just rely to theabove mentioned items. (Asghar, JabbarZade; Fahimeh,
Kokabi; 2009)
It should be noted that some of the management scholars believes human resources planning,
originally is a strategic planning that move toward general goals of organization and
necessary procedures,in order to achieve general objectives.Resources, such as financial,
physical, informational, human resources, and labor market circumstances, development of
services and many other intra and extra organizational factors in human resource planning
should be addressed that all of them should be considers as strategic factors (Abtahi;2012).
3- Steps
Human resource planning can be implemented in four stages (El Dolan, 2011):
1) Collecting, analyzing and predicting data in order to forecast the supply of human
resources, (and constructing a human resource information system) and predicting the
demand of human resources (in addition to human resources information system);
2) Determining the general goals and policies of human resources and capturing the
support of top managers toward them;
3) Designing and accomplishing projects and practical programs in areas such as
recruitment, training and promoting that will enable organization to achieve its
objectives of human resources;
4) Monitoring the plans and programs related to affairs of employees and their
evaluation in order to facilitate the progress towards objectives of human resource
planning.
Void posts, often can be identified withouteffective human resources planning, in order to
declarethat it is void.Consequently, recruitment, selection and employment may be carry out
without knowledge about jobs that are void occupations,or these steps are taken so
quicklythat applying full process of recruitment and selection is not feasible (El Dolan,
2012).
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Human Resource Information system is a kind of functional database that has been designed
to data storage, in relation to staffs and supporting the activities of human resource scope,
including recruitment, selection, training, etc. Data that are kept in the human resources
information system are important, because individuals and staffs of an organization are its
greatest asset, and the ability to apply these assets flexibly is important to organization in
achieving competitive advantage. Nowadays, short -term human resource management to
meet the immediate needs has been alternative of long term planning, human resource.
According to these facts that individuals move widely between different organizations and
labor agreements have been short-term, there are some concerns in the field of human
resources. These concerns will be removed just due to applying a human resource
information system that has the potential of immediate availability to current information
about individuals and their skills (Asghar, Jabbar Zade; Fahimeh, Kokabi 2009).
6- Reasonsof Using Management Information System
Currently, large companies and organizations are looking for providing specialized human
resource systems, such as human resource information system (HRIS).Human resource
information system has been developed in order to collect, process, human reserve,
information disseminate and support of decision making, coordinate, control and analyze the
human resource management activities in organization. In short, human resource information
system has been designed so that its input is data that are related to human resources and its
output is effective data on decisions making about human resources.
There are so many reasons to use such type of system:
1. Competitiveness
2. Facilitating information processing in a large-scale structure
3. Continuous processing
4. Improving the ability of reporting
5. Integration of human resources system: due to the characteristics of software in
human resource information systems, this system enables managers re-engineer all
human resource functions by using information systems and integrating the functions
that will be formally established by human resources personnel (Mahdi Mahmoudi,
2008).
7- Applications of Management Information System in Strategic Human Resource
Management
The function of these systems, acquiring, storing, improving, analyzing, retrieving and
distributing the information about human resource of organization, in order to support
COPY RIGHT 2013 Institute of Interdisciplinary Business Research
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decisions of managersis to avoidance of difficulties and evaluating plans and policies along
with supporting daily operations. (Mojtaba, Andalib Azar; 2010)
Some of the important applications of human resource information system, in human
resource planning are as follows:
Automatic action (auto) to time saving
The possibility of storing data information about job applicants that will facilitate the
search process and selecting to employment
The context of educational needs evaluation through improving education
Providing the context of promoting specialization and skills.
The possibility of planning and simulating economic effects and changes related to
recommended strategy.
Providing the possibility of analyzing factors on leaving job or displacement.
The possibility of a flexible management on advantages that protect the asset of
organization
Analyzing the reports of functions (presence of staff at the job place) and pursuing it
Supporting designs and planning related to human resources
The possibility of analyzing reports related to the incidents and preventing their reoccurrence
The supplier of all calculations and regular statistics reports, which help managers to
perform their work
The strategic, tactical and operational support in using human resources (Mahdi
Mahmoudi, 2008)
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dimensions of organization, including vertical and horizontal, as well as it will influences the
performance of all processes.
Organization top managers may get the project into trouble, in two ways.
1 - Abandon the project and leave it to middle managers: since the establishment of a
comprehensive system will lead to power substitute and disrupting balance of powers in an
organization, it will interfere with the interests of middle managers (creating transparency in
functions and preventing concealment) and if this issue doesnt control by top managers, the
projects will destroy among disagreements of middle managers. Furthermore, sometimes the
executive difficulties of project arising from problems that resolving them is not possible by
ability of middle managers.
2- Absolute and unknowledgeable support of project: this absolute support of project will
cause that some software reasonable errors not being detected, executor of the project has
been abuse this subject, and will offer a system by improper quality; middle managers do not
accept the responsibility of system, and because users feel that project has been imposed on
them, their cooperating to set up system just is to do responsibility.
Information technology, before being hardware system and a set of patterns, is an intellectual
and cultural system and cannot be sustainable. Therefore, it called its ability, the culture of
producing information. Without developing the culture of producing information, system is
important and thinking is information oriented. Information technology, it, is formulated
through connection and combination of useful production thoughts, and computers and
supercomputers, and wire and cable only are instruments. In information technology, it is the
thought of wise people that produce information.
ii - The Funding and Expenditure: preparing systems and procedures, particularly
information systems, requires a significant payment. These costs, especially in the realm of
topics and themes such as human resources that all its principles and criteria (rules and
regulations) have not been universal or at least have not the national unity of procedure, are
far more difficult, more time consuming, more specialized and more expensive. This is why,
despite more than hundreds types of software in the field of human resources and
administrative affairs in the market, because of specific organizational principles and criteria,
none of them are applicable without fundamental and overall changes, and accordingly such
organizations by using internal resources or resources outside of the organization provide
this system in the form of project. At first glance, it seems that such expenditure is not
economical but by analyzing and evaluating the current situation and the expenditure that are
arising from lack of such a system, it will be clear that such expenditures are not only
additional but also is a kind of investment that its benefits is reversible in less than a year.
iii - NeedAssessment: needs assessment indicate the interface between the current and ideal
situation. It is a complex and scientific process that require using specific methods and
techniques of that field of science from thematic experts and expert who are familiar with the
research methodology. It is necessary, in large organizations, that needs assessment perform
in all organizational levels. The nature of need in different organizational levels, despite
common ground has considerable discriminations that such a context will provide only
through a comprehensive needs assessment mechanism, and establishing a dynamic and
reliable feedback system. In organizations with a centralized system, application of a
comprehensive and integrated human resource information system along with the operating
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ability in all organizational levels is a necessity that makes possible the causes of controlling
and monitoring, thriftiness, productivity, quality improving, unity of procedures, exchanging
experience and knowledge and .... .
iv- Appropriateand Efficient Software:the software of a comprehensive system should
have characteristics that at first glance are not collectable software. Some of these
characteristics are:
1) The expansion and extent of its domains;
2) Its integrity, that means having a lot of common charts and reasonable references
between them;
3) Its flexibility;
4) The ability of paying attention to the sequence of operations and internal controls;
5) Preparing necessary reports to all levels and in any number and any shape
v- AppropriateOrganization:providing appropriate and effective software is not a great
percentage of a project of implementing a comprehensive system. The largest part is related
to other activities that should be done. Paying attention to this point is important: successful
implementing the project of a comprehensive system depends on close relationship between
factors that are involved in project. These factors include top managers of organization,
project manager, software implementation team, analysts, middle managers, and users.
Organizing and definition of these factors working relationship should be so that all apply
fully responsibly to development of project; in particular, determining a proper working
relationship with software implementation team is a key and strategic action, especially if
this team are not chosen from employees of company and related to the project in the form of
a contract.
vi- Identification of Priority: in order to guarantee the implementation of a project,
determining stages and priorities are important. Therefore it is recommended that the
following steps should be prioritized:
A. Units that its middle managers and users are more motivated;
B. Systems that have widespread mental impact in the organization, and will solve its
fundamental problems; such as on time employees elevating or duration of
employment or on time payment system of salaries and benefits along with its details
by the end of the month
C. Bottleneck systems that their stabilization develops suitable ground to boot up other
systems.
vii- Shortening the Stages of Project:one of the most important factors that lead to failure
of comprehensive system project is prolonging the time of executing different stages of the
project. Because, needs vary continuously over time, management will substitute, motivation
will reduce, and the cost will increases.
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large organizations with geographical extent and distribution, throughout the country, is
speed of offering information and services.Howeverthis characteristic acts as a limitation and
bottleneck to information systems,this problem will facilitate by choosing appropriate and
effective telecommunication and communication methods, as well as, determining exact
schedule of information exchange between users at different levels of organization and their
continuous contact with each other. This exchange of information needs several
considerations, including computer viruses and security and protective care.
xiii Choosing the Appropriate Database Engine:there are many tools and instruments to
implement software of a comprehensive information system. These instruments cannot
absolutely being rejected or confirmed, because each one has advantages and disadvantages
and is offered for a purpose to market, and their presentation in the market indicates their
abilities. Choosing a proper database by using knowledge and experience of experts and
skillful programmers, careful analyzing and investigating different dimensions and indices of
information systems, and using the experiences of similar information systems in other
organizations, and conversation withusers of organization at different levels have been useful
and constructive, and will be very effective in effectiveness and efficiency of the
system.Obviously, choosing similar organization should be concentrate on organizations that
have the most common ground (processes, structure, rules and regulations, and...) with
selector organization.
xiv- The Mechanism of Replacing Old System with the New One: The establishment of
new system and replacing it with the old system involves some important considerations and
points. Implementing new systems often is appropriate to systems that have not the necessary
efficiency. The old system has been either manually or mechanized, however, has contained
information from past to present, and will be basis of future actions. Then, this replacing has
special considerations and requires scheduling and division of work in different dimensions.
xv- The Levels of Accessing: definition of the level of accessing and determining
limitations is inherent characteristics of a comprehensive and integrated human resource
information system, especially by numerous users at different levels of the organization.This
definition and controlling the security of information in comprehensive systems is more
important than single-user system and multiple fragmented one, since a database mean that
all can access to the central data, and practically will lead to complexity of responsibilities.
xvi- Avoidance of Ambitions: all individuals who are involved in project should know that
their most important duty is establishment of an effective comprehensive system and the first
step in this direction, which is not a small step, is setting up systems, at an acceptable
minimum.So emphasizing details and increasing expectations of the system during startup
has no effect except reducing the speed of implementing project and increasing its risk.After
implementing the system, we can quickly make all necessary details in the system and show
accurate reaction to different expectations. Comprehensive systems has avalanche properties,
that means, if an acceptable level of it setting up and being in a correct channel and with
proper slope, the motion of system will means its growing up and expansion without needs to
spend a lot of energy (Ismail Hashemi Far, 2006).
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Problems related to time management, requiring the cooperation of other sectors and
departments, lack of adequate support from the information technology (IT) (Asghar, Jabbar
Zade; Fahimeh,Kokabi, 2009).
12- Conclusions
In this paper, definitions and functions of human resource management along with goals and
strategic management of organization have been introduced. Human resources management,
in order to do their tasks effectively, and move from traditional and conventional level to
better one, has to apply advanced instruments. Human resources information systems, is one
of the instruments that serve human resource managers by applying information technology.
These systems will serve different range of an organization, from top management to lower
level employees. There are different approaches to development of these systems, on the
basis of operational and strategic needs of organization, which purchasing prepared packages
or in-house (intra-organizational) designing and implementing are some of them. Already
there are different companies in the world that are engaged in providing services related to
applying human resource information systems in organization. Unfortunately, in our country,
Iran, strategic human resource information systems associated with strategic functions are
less common. However, the development of informational instrument along with being
important human resources in business has provided a proper opportunity to reconstruct the
performance of human resource management by using advanced technology. (Dr. Siyamak
Noori; Sayed, Kiyanoosh Kalantar; 2007)
According to the emphasizes on the value and the importance of human resources as capitals
of organization, more efficient and effective utilization of this capital and converting it to a
competitive advantage for the organization requires an accurate planning. Human resource
planning should be considering not as a definition but as a management tool to access
professional and expert manpower. An efficient planning along with the ability of being
farsighted will has the ability of recruiting the best human resources and retaining and
improving available resources, thus human resource planning should be mentioned as an
important factor in maintaining the constancy of the organization. Because each program
needs information, and information is one of the organization assets, and its power factor the
establishment of an information system will be necessary. According to this fact that all
information is not useful for system, having an information system that has a high capability
in data processing is essential. Therefore, designing and developing such type of system
should be considering as one of the priorities of each organization (Asghar, Jabbar Zade;
Fahimeh, Kokabi, 2009).Abovementioned items have some advantages and benefits to
executive system and personnel of human resource management unit. But producing and
implementing human resource information systems is infrastructure of widespread changes
in the organization that including its role in contributing the professional development of
staff, facilitating the process of changing and innovating, developing intellectual skills
among managers, consideration and formation of research culture in the human resources,
providing a standardization culture, strengthening the self-control culture, contribute in
determining the product cost in industrial organizations and make it realistic and ... In
organization (Ismail,Hashemi Far; 2006).
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