PHYLLIS CALHOUN

Smyrna, GA 30082 pacalh15@gmail.com (678) 894-6147

HR/MANAGEMENT PROFESSIONAL
Highly motivated individual who values teamwork, professionalism, and challenging environments
HR/EMPLOYEE RELATIONS COMPLIANCE / DIVERSITY FINANCIAL MANAGEMENT

PROFILE SUMMARY

Sr. Professional Human Resource (SPHR) Certification (expired), HR Certification Institute (HRCI), Alexandria, VA, 2005.
NASD Series 7 & 66 Licensing Credentials (expired), Financial Industry Regulatory Authority (FINRA), Washington, DC,
2008.
Certified Public Accountant (CPA), American Institute of Certified Public Accountants, New York, NY.

Pursuing Masters of Mental Health Counseling, Walden University, 2011 2017

Computer proficient in: MS Office (Word, PowerPoint, Excel, Access, Publisher,); Share Point; MiniTab Statistical
Software; SAP; Peoplesoft; CAM; QuickBooks.
Focus on bottom-line profitability by ensuring financial, personnel, and overall operational performance align with all
established organizational goals and make recommendations for improvements wherever necessary.

PROFESSIONAL EXPERIENCE
EEO/COMPLIANCE MANAGER
THE HOME DEPOT

April 2011-June 2016

Atlanta, GA

The world's largest home improvement specialty retailer, with more than 2,200 retail stores in the United States (including
Puerto Rico and the U.S. Virgin Islands), Canada, Mexico and China (http://www.homedepot.com./).

Represented The Home Depot in responding to regulatory agencies regarding allegations of discrimination and/or
harassment filed with those agencies by former and current associates and applicants. Responsibilities include
advocating/persuading agencies on behalf of the Company, investigating and responding to complaints, preparing and
submitting responses to charges, gathering and submitting evidentiary documents and correspondence in partnership
with legal and HR leaders, and managing mediations, hearings, fact finding conferences and on-site audits.
Managed desk audits and compliance reviews conducted by the Department of Labors Office of Contract Compliance
Programs (OFCCP).
Monitored work eligibility of new employees for compliance with US Immigration & Homeland Security laws.

SIGNIFICANT ACCOMPLISHMENTS:
Successfully managed reporting obligations on four (4) conciliation agreements with OFCCP.
Developed and facilitated a 1-hour webinar that focused on Affirmative Action, The Value Proposition, Establishing
Placement Goals, and Measuring Progress to Goals in an effort to simplify the process for field HR contacts and help
them to learn and understand about the annual progress and placement goal process.
Managed 200+ charges of harassment and/or discrimination with no cause findings or conciliation agreements.

HR MANAGER
PILGRIMS PRIDE CORPORATION

January 2007-January 2010

Atlanta, GA

The largest chicken producer in the U.S. and Puerto Rico and the second-largest chicken producer in Mexico with 56,000+
employees in numerous locations and $5.6B in annual sales; (http://www.pilgrimspride.com./).

Directed all aspects of the Affirmative Action and EEO programs which include ensuring compliance with all applicable
state and federal employment laws, rules, and regulations.
Prepared 50+ Affirmative Action plans company-wide to meet annual compliance requirements for federal contractors at
each location with 50 or more employees and contracts in excess of $50K.

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Affirmative Action plan preparation involved a thorough analysis of the workforce demographics, identification of
disparities, and execution of action oriented plans to ensure employment for all groups.
Managed desk audits and compliance reviews conducted by the Department of Labors Office of Contract Compliance
Programs (OFCCP); failed reviews result in stiff penalties including debarment from federal contracting.
Evaluated and analyzed all HR programs, policies, and practices for inclusiveness and effectiveness in responding to the
needs of employees from a variety of background and experiences.

SIGNIFICANT ACCOMPLISHMENTS:
Successfully launched Affirmative Action Plan self-certification for regional HR offices throughout the company
which enabled them to develop and achieve action-oriented goals individualized to address their deficiencies.
Conducted documented hiring reviews of applicable locations when statistical analysis identified EEO/diversity
barriers and recommended solutions to addressing deficiencies.
Established and facilitated highly effective interactive in-classroom and web-based training that ensured a fair,
positive and non-discriminatory workplace environment.
INDEPENDENT HR CONSULTANT
SELF EMPLOYED

January 2006-January 2007

Austin, TX

On contract with CIBER, Inc., responsible for managing a variety of consulting engagements including employee relations
for the Texas Employee Retirement System; position classification and job analysis for the Texas Comptroller of Public
Accounts; talent attraction and recruitment for several technology-based companies.

SENIOR HR PROFESSIONAL
2006 FREESCALE SEMICONDUCTOR, INC.

December 2004-January
Austin, TX

An American semiconductor manufacturer that focuses their integrated circuit products on the automotive, embedded, and
communications markets; (http://www.freescale.com/).

Worked in collaboration with the leadership team, managers, and employees in the development and execution of
responsive, effective, and results-oriented strategic HR initiatives to improve organizational capability and innovation.
Leveraged talent in the areas of strategic staffing, leadership development, performance management, inclusion, retention,
equal employment, compensation, and rewards. Led a team of 4 individual contributors, 1 administrative support person, and
indirectly supervised teams that had a total of 80 employees.

SENIOR HR MANAGER
MICROSOFT CORPORATION

March 2002-December 2004

Redmond, WA

The worlds foremost multinational computer technology corporation that develops, manufactures, licenses, and supports a wide
range of software products for computing devices; (http://www.microsoft.com/en/us/default.aspx).

Advised and partnered with leaders in the management of all aspects of the attraction, retention, and development of
employees within the technical business units. Reviewed and evaluated the human resources programs and practices for
inclusion, openness, and extent to which they met the needs of a diverse workforce. Advised senior leaders regarding
cultural changes needed in the organization to enhance the workplace environment and improve organizational
performance. Developed and facilitated in-classroom and web based training on the civil rights laws, executive orders, and
regulations to ensure affirmative action and nondiscrimination in the workplace. Developed annual affirmative action plans.
Developed policies and procedures to comply with Family and Medical Leave Act (FMLA) and trained managers on
implementation.

EEO MANAGER
AMGEN, INC.

March 2001-March 2002

Thousand Oaks, CA

A leading Fortune 500 human therapeutics company in the biotechnology industry dedicated to helping people fight serious
illness; (http://www.amgen.com).

Mitigated legal costs associated with employee lawsuits and improved communications between employees after
investigating and resolving complaints of unfair treatment, discrimination, or harassment and preparing position
statements to external agencies in response to charges of discrimination and/or harassment.

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Advised managers and employees on employee relations matters, and HR policies and procedures ensuring compliance
with company policies and employment laws and regulations. Partnered with managers on staffing needs, talent
management, employee integration, performance management, and succession planning resulting in improvements to
organizational performance and capability and union avoidance.

EDUCATION & TRAINING

B.S.B.A. DEGREE ACCOUNTING HENDERSON STATE UNIVERSITY

Arkadelphia, AR

SPECIA
LIZED EXPERIENCE & TRAINING

Adjunct Professor of Accounting, University of South Carolina, Aiken, SC.

Graduate Leadership South Carolina:
A program established by the Governors Office and SC business community to provide gifted, highly motivated South
Carolinians an opportunity to advance their leadership qualities while broadening their understanding of issues facing
the state.
Graduate WOMEN Unlimited, Inc.:
A nationally recognized resource for cultivating leadership excellence for women with high leadership potential.