Kaizen Induction

Induction Overview
Induction Overview

Welcome onboard with UrbanGrid Australia

Outline of Kaizen
Dual Branding
Code of Conduct - Customer Interaction

Project Management Plan

Kaizen
Kaizen is the practice of continuous improvement and is recognised worldwide as a long-term strategy with the following guiding
principles:

Good processes bring good results

Go see for yourself to grasp the current situation
Speak with data, manage by facts
Take action to contain and correct root causes of problems
Work as a team
Kaizen is everybodys business

One of the most notable features of Kaizen is that big results come from many small changes accumulated over time.
Kai = change

Zen = Good
Change for the better
by everybody! Everyday! Everywhere

Scope of Works
Project Kaizen will run for a duration of 3 years with a 1 year extension applicable.
The scope of works includes:
Mains & Services,
Reinstatement,
Traffic Management,
Additional Activities
and covers:
South Metropolitan Area & Regional

Project Kaizen Objectives

The purpose of Project Kaizen is to build on the success of Project Compass and take the level of performance and efficiency
to the next level.

Provide a professional, safe and reliable service to our customers and the general public of Western Australia.
Create a transparent and collaborative way forward with contractors to the next Access Arrangement
Increase gas throughput on the network
Generate innovation to enhance growth
Inspire our employees and contractors to be creative
Continue to strengthen our relationship with ATCO Gas Australia
Share our success together with ATCO Gas Australia
Reward our high performers
Continue on a journey to provide greater cost assurance
Increase contractors skill portfolio

Dual-branding

The formalisation of the ATCO Gas Australia & UrbanGrid approved contractor relationship is testament that we uphold the
same values as ATCO Gas Australia and will strive to maintain the highest standards, look after the smallest details and
commit to going the extra mile in everything we do.
The inclusion of the ATCO Gas Australia brand alongside our UrbanGrid Australia brand is significant and as a result we
expect all employees to ensure that we maintain the highest standards of behaviour at all times.

Any behaviour deemed to damage this approved contractor relationship and/or either brand will be dealt with appropriately.

Social Media Policy

Social media includes any form of media used for social interaction. This includes, but is not limited to:

Facebook,

Instagram

LinkedIn,

Email

Youtube,

Blog sites

Google+

Vimeo

Pinterest

Any video and photo sharing sites

You are prohibited from taking photos of any ATCO Gas Australia worksite, vehicles or persons displaying the ATCO Gas
Australia and/or UrbanGrid brand.
As is the nature of our business, all work undertaken is confidential and as a result no posts online are allowed in relation to
any aspect of any project, worksite, staff members, equipment, or otherwise.

HSEQ Management Plan Overview

The HSEQ Management Plan has been developed for Project Kaizen to outline our approach to managing:

Health
Safety
Environment
Quality

across ATCO Gas Australias gas distribution system (GDS)

Roles and Responsibilities

Key responsibilities:
UrbanGrid

Contractors

Plan, prepare and identify HSEQT

requirements including this management plan
Communicate and consult
Adhering to Kaizen specification
Ensure works are completed as per ATCO
Gas specifications

Comply with the HSEQ Management Plan

Follow direction of UrbanGrid
Comply with the duties of an employee
Attend training
Hold a copy of this management plan

Employees Direct and Indirect

Report hazards, incidents and near misses

Use tools and equipment as per training and manufactures
recommendations
Take reasonable care of you and those around you health
and safety
Have a copy of this management plan available onsite
Wear provided PPE

UrbanGrid Policies
The following UrbanGrid policies apply to Kaizen works

Hazard Identification and Risk Management

While UrbanGrid will identify and management hazards and risk according to HSE PRO 04 Hazard and Risk Management onsite
it is captured via:

Job Risk Assessments (JRAs) or

Take 5s
Hazard reports
Near miss reports

Hazards and risks shall be managed using the hierarchy of controls

HSE Reporting
The reporting of hazards, near misses and incident is covered in the UrbanGrid induction, though its important to remember

All hazards, near misses and incident must be reported

The shall be reported immediately to your Supervisor and UrbanGrid representative (as soon as area is made safe)
ATCO Gas control room is notified
A documented report form must be submitted to UrbanGrid within 24 hours.

More information on HSE reporting can be found in section 6 of the HSEQ Management Plan

High Risk Work

High risk work during the Kaizen project have been identified as:

Entering and working in confined spaces

Working in excavations over 1.5m deep
Working hear energised electrical installations
Working near road or railways
Working near mobile plant
Use of forklift

Personnel shall hold suitable training and accreditations to conduct any of these tasks.

Emergency Preparedness
Onsite to ensure appropriate response to emergencies the following shall apply:

All personnel to hold current Apply First Aid and CPR accreditations
Fire extinguishers available
Stock first aid kits in all fleet vehicles
Spill kits

Should an emergency occur the following shall be followed:

Stop work immediately and vacate the workplace or site

Assist anyone in the workplace or site who may not be familiar with the evacuation procedures
Call emergency services on 000 or on 112 from a mobile phone. Other emergency numbers are on display in on all HSEQ
communication noticeboards and at the bottom of the HSE PRO 04 FRM 01 Job Risk Assessment
Notify a UrbanGrid supervisor
Notify ATCO Gas control room 13 13 52
Assemble in the nominated muster point until you receive further instructions from an UrbanGrid supervisor or representative or
emergency services employees

Report the incident to your Supervisor as soon as it safe.

Training and Inductions

Before any workers attends site the following must be completed:

UrbanGrid Induction
Appropriate ATCO Gas Training
Relevant employer (contractor) induction

Training records shall be submitted to the UrbanGrid Compliance Manager

Consultation and Communication

Consultation will take the form of:

Toolbox meetings
Stop work for safety meetings
Informally during the planning of activities or the development of Safe Work Method Statements
When changes to workplace arrangements
During investigations into any incident UrbanGrid Health and Safety Committee

Communication will take the form of:

Induction
Toolbox meetings
Stop work for safety meetings
Sharing hazard reports
Sharing incident reports and outcomes
Rectification and non-conformance actions
Distributing HSEQ Communication, and ATCO Gas specific Safety Alerts

Site Set-Up
All Project Kaizen sites will meet the minimum requirements as per SWI SSU 001 Site Setup .
Depending on the task the following signage shall be displayed at all times:

Men at work sign

Danger flammable gas
Pedestrian beware

Task specific SWIs or SWMS must be referred to for further information on site set up .

Personal Protective Equipment

PPE requirements will reflect HSE PRO0004 WI001 Personal Protective Equipment
Plain Cotton Drill

Site visits
Transporting
Working in the depot/yard
Attending training
Pipe line patrol
Leak survey
G class inspections
Tightness testing
Re-light (does not include
purging)
Horizontal directional drilling

HRC2 FR2

HRC1 - FR1

Domestic meter change

Hot tapping
Purging medium pressure
main
MRA activities
Purging services
Laying and commissioning
services
Squeezing off <350kPa and
<50mm PVC
Pressure testing
Using terminating tools
Excavation to live service or
main
Connecting to mains
Flaring

All Rogan activities

Work in 1% gas in air
Squeeze off > 50mm PVC
Welding during flow
stopping
Cutting into steel

Construction Hazards
The HSEQ Management Plan outlines how other construction hazards will be managed. Other construction hazards that are
reference in legislation include:

Falls from height

Falling objects
Excavation works
Trenching
Working near overhead and underground services
Electrical items
Working near mobile plant

Section 9.3 provides information on how these hazards are managed.

Construction Hazards
Other hazards that form part of Kiazen project works include:

Ladder safety
Manual tasks
Slips, trips and falls
Hand operated and power tools
Sun safety

Section 9.4 provides information on how these hazards are managed.

Quality Management
UrbanGrid will ensure works meet ATCO Gas standards by:

Conducting inspections
Issuing non-conformances and reifications
Ensuring equipment is maintained and calibrated
Handling and assistance in the management of complaints
Sharing compliments
Auditing against SWIs
Maintaining certification to AS/NZ and ISO standards
Supporting and educating sub-contractors

More information on Quality Management can be found in section 10 of the HSEQ Management Plan.

Site Inspections and Safety Conversations

While UrbanGrid have HSEQ personnel to conduct site inspections, Supervisors are also responsibly for site inspections and
safety conversations.
Sub-contractors who operate more than one Gas Services or MRA fleet will be allocated site inspection and/or safety
conversations to be conducted on a monthly basis.
Site Inspections cover:
Personnel requirements - PPE and Training
Vehicle and Tooling
Standard of works being carried out or completed
Document and environmental management

Safety Conversations involve:

Work practices
Health and safety issues
Innovations

End of Month Reporting

UrbanGrid must submit a report by the third working day of the new month.
The report covers all aspects of HSEQ, relating to Kaizen works. Including:

Carbon emissions
Incoming and existing employees
Non-conformances and rectifications issued
Number of drug and alcohol tests conducted
Number of self-inspections
Number of FAI, RWI, LTI
Training completed
Employees numbers and hours worked

Sub-contractors are responsible providing the Compliance Manager with the following information:
Kilometres travelled
Litres of fuel used
Machinery hours worked
Details of employees who ceased employment during the month

Environmental Management
Due to the different working environments and location of Kaizen works will be completed the HSEQ Management Plan outlines
the method in which works will be managed to minimize the impact to the environment

Flora, fauna and weed management the following documents will be used as a reference HSE PL00001 GL0001 Weed and
Pathogen Management and Vehicle Hygiene Guideline HSE POL 01 PL 01 FRM 01 Environmental Management Guideline
Noise works will be undertaken during the hours of 0600-1800 Monday to Saturday
Spoil and dust control
Contaminated soil

Where noxious weeds, contaminated spoil or spills occur these shall be reported to the UrbanGrid Compliance Manager

Questions