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Chapter1Exam:CCNPTSHOOT2016
Chapter1Exam
Due Noduedate
Points 12
Questions 12
TimeLimit None
AttemptHistory
LATEST
Attempt
Time
Score
Attempt1
14minutes
5outof12
Scoreforthisquiz:5outof12
SubmittedOct14at2pm
Thisattempttook14minutes.
Question1
1/1pts
Whatisapotentialdrawbacktoselectingthebottomupgeneraltroubleshootingprocedure?
requirescheckingeveryprotocol
requirescheckingeveryapplication
Correct!
requirescheckingeverydeviceandinterface
requirescheckingtheroutetableateachrouter
requirescheckingthepathfromsourcetodestination
RefertoChapter1.
Question2
0/1pts
Afteranetworkchangethatoccurredduringascheduledmaintenancewindow,userswerecomplainingabout
notbeingabletoaccessalocalfileserver.Uponinvestigation,theadministratordeterminedthattheproblem
waswiththerecentlyenteredroutingconfigurations.Becauseofcompanypolicy,theadministratorisnot
allowedtocorrecttheroutingconfigurationoutsideofascheduledmaintenancewindow.Instead,the
administratormovedthefileservertoanaccessiblesubnet.Whichstatementdescribeswhatthe
administratordid?
Theadministratordeterminedasolutiontotheproblem.
CorrectAnswer
Theadministratordeterminedaworkaroundfortheproblem.
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Theadministratorappliedthe"swapcomponents"troubleshootingapproach.
Theadministratorappliedthe"performcomparison"troubleshootingapproach.
RefertoChapter1.
Question3
0/1pts
Whataretwolimitationsofanadhoctroubleshootingapproach?(Choosetwo.)
CorrectAnswer
inefficientuseoftimeandresources
onlyapplicabletophysicallayerproblems
Correct!
difficulttotransferthejobtosomeoneelse
canonlybeusedafterastructuredapproachhasfailed
YouAnswered
requiresmoretechnicalknowledgethanastructuredapproach
RefertoChapter1.
Question4
1/1pts
ThehelpdeskreceivesseveralcallsonMondaymorningstatingthatuserscannotconnecttoalocalprint
serverthatwasworkingonFriday.Whichstatementabouttheproblemwouldbecorrect?
Correct!
Theinabilitytoconnecttotheprintserverisasymptomofaproblem.
Theinabilitytoconnecttotheprintserveristheproblem.
TheconnectivityproblemoccurredMondaymorning.
Theinabilitytoconnecttotheprintservercausedtheproblem.
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RefertoChapter1.
Question5
0/1pts
WhichconditionisasymptomofaconnectivityissueonarouterthatprovidesaccesstotheInternet?
YouAnswered
CorrectAnswer
Astaticrouteismisconfigured.
Aninterfacestatusisdown.
Anincorrectnetworkstatementexists.
Acableisunplugged.
RefertoChapter1.
Question6
1/1pts
Whatisasymptomofanincorrectlyappliednetworkcommandwhenissuedundertheroutingprocess?
adownstatusonaninterface
Correct!
atimeoutmessagewhenattemptingtopingadeviceonanothernetwork
aroutingprotocolthatisnotrunning
auserwhoisunabletoconnecttomachinesthatarelocatedonthesamesubnet
RefertoChapter1.
Question7
0/1pts
UsersataremotesitehavereportedthatitisnolongerpossibletoaccesstheInternet.Anetwork
administratorissuedtheshowinterfaceS0/0/0commandtocheckthestatusoftheinterface.Which
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troubleshootingapproachwouldfitthissituation?
topdown
CorrectAnswer
YouAnswered
bottomup
followthepath
divideandconquer
RefertoChapter1.
Question8
1/1pts
Anetworkengineercomparestheroutingtableofaworkingrouterwiththatofarouterthatisexperiencing
connectivityissues.Whichtroubleshootingapproachbestdescribesthisscenario?
bottomupapproach
divideandconquerapproach
followthepathapproach
swapcomponentsapproach
Correct!
performcomparisonapproach
topdownapproach
RefertoChapter1.
Question9
0/1pts
Anetworkengineerinitiallyusesthepingcommandtohelptroubleshootaconnectionproblem.Which
troubleshootingapproachbestdescribesthisscenario?
bottomupapproach
CorrectAnswer
divideandconquerapproach
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Chapter1Exam:CCNPTSHOOT2016
followthepathapproach
movetheproblemapproach
spotthedifferenceapproach
topdownapproach
RefertoChapter1.
Question10
1/1pts
WhatiscommonbetweenLayer3switchesandrouters?
thesupportedfeatures
thepacketforwardingprocesses
theLayer2protocolsontheinterfaces
Correct!
thecommandsfortroubleshootingthecontrolplane
RefertoChapter1.
Question11
0/1pts
Whatisanimportantelementoftroubleshooting,regardlessofthemethodused?
usingasingletroubleshootingprocess
executingthestepsinthesameordereverytime
CorrectAnswer
YouAnswered
followingastructuredandsystematicprocess
spendingasignificantamountoftimeanalyzingtheinformation
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RefertoChapter1.
Question12
0/1pts
Networkusershavecomplainedthatitisnolongerpossibletoaccessanimportantwebbasedapplication.
Usingthepingcommand,anadministratorverifiesthatthereisconnectivitybetweenoneoftheworkstations
andtheserver.TheadministratorhasalsodeterminedthatBGPconnectivityhasremainedestablished.At
whichlayeroftheOSImodelistheproblemmostlikelytobefound?
Layer1
Layer2
Layer3
Layer4
YouAnswered
Layer5
Layer6
CorrectAnswer
Layer7
RefertoChapter1.
QuizScore:5outof12
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