Professional Documents
Culture Documents
Fabindia
Faculty :- Ms. SAPNA POPLI and Mr. SHARAD GUPTA
BY: Charu Rana
Apurva Singh
PG20125312
PG20121122
Roopali Aggarwal
PG20121358
Rishabh Madan
PG20121629
Shruti Bhatia
PG20121174
Fabindia
Case Facts:
46 yr old company, founded in 1960 had grown exponentially in the last decade.
Earned profits worth 1.3 billion rupees with PBT of 130 billion rupees and PAT of 78
million rupees in March 2006.
The dawn of the new era came when vision plan 1 was formulated with the expectation of
that the company will grow from 360 million rupees to 1 billion rupees in the next 4 yrs.
Had 3 kinds of stores- premium, regular and concept stores, wherein premium stores
stocked wide range of products and significant proportion of high-end items, regular
stores were similar to the premium stores but didnt carry high-end items and the concept
stores were small and test stores which were opened in new markets with fewer stock
keeping units.
They did not use the external market research agencies for the research but instead used
internal analysis which consisted of estimating the sales, demographics, sales of other
brands and sales in other Fab India stores.
Was recognized with several industry awards including two consecutive Best Indian
Retail Brand awards in 2005 and 2006 which was mainly due to its merchandising
capabilities.
Fab India had managed to convey a sense of youth and was perceived as being trendy
even though it used traditional fabric and was always on the lookout for unique handwoven textiles and long-forgotten block prints.
The product mix of Fab India along with their share of total revenue are as follows: Garments (70%)
Home Furnishings (30%)
Body Care (<1%)
Organics (<1%)
Fab India entered garment segmentation in 1981 by making mens shirts and in 2004, it
introduced a premium line which was a huge success and was expected to generate 30%
of the firms revenue.
Fab India was one of the first retailers which offered a complete home solution giving
its customers a one-stop shopping experience for their home needs and adopted a western
model of standardized off-the-shelf home furnishings.
Fab India believed that the existing retail network and brand had helped sell the organic
products and that the brand made the customers comfortable about the genuineness of the
organic food range.
Key Issues:
Q1. What are the reasons behind Fabindias growth? What role does Fabindias Social
mission play in the strategy and performance of the firm?
Ans. GROWTH STRATEGY
Designers worked closely with the weavers and specified the fabric
weave, color, and print, combining their knowledge of urban trends
and tastes, aesthetics, and the capability of the individual weavers.
They adopted a strategy in choosing their new suppliers as they
worked on trust and understanding. They choose suppliers who came
with referrals from existing suppliers.
They believed in raising the visibility of the traditional Indian textiles and to
generate employment for craft workers and artisans, thus also reviving dying
skills and crafts. Their growth strategy directly generated employment for
artisans. William Bissell believed that the only way to alleviate rural poverty
is to generate sustainable employment which can be done by running the
business in profitable manner. So they pursue both a social goal and profit.
They emphasized more on the product rather than social mission as only
fresh product will bring the customers in the store. Village Industries
Commission set up by Indian government failed to attract customers as they
could not capture the imagination of modern consumers, they were
associated with poor shopping experience, badly lit stores, unenthusiastic
salespeople and unfashionable merchandise. On the other hand Fabindia
managed to convey a sense of youth and was perceived trendy even though
they offered similar traditional fabric. This was all due to sourcing from all
over India such as block prints from western states, kalamkari prints from
south, and embroidered products from the north. Along with unique handwoven textiles they brought informative and eager sales personnel and
varied product mix. Hence along with the social mission focus on needs of
customers was also important. With their creativity they were successful in
earning profits via contributing to welfare of the society.
Q2. Can Fabindia grow further? How? What will be the effects of growth?
Ans.
Merchandising within stores is still in a rudimentary stage. The shopper navigation can be
greatly enhanced by focusing on the stores layout and appropriate merchandising
techniques which succinctly create individual product areas. Out of the total customer
base for Fabindia, a high percentage comprises repeat customers. This leads to an
inference that Fabindia can focus on customer acquisition strategies.
Thank you