Professional Documents
Culture Documents
Management
INSTRUCTION: Select the correct answer for each of the following questions. Mark only one answer for
each item by shading the space corresponding to the letter of your choice on the answer sheet
provided. STRICTLY NO ERASURES ALLOWED.
1. In terms in handling during hostage situation, usually the easiest to deal with considered
relatively rational thinker after assessing the situation and weighting the odds, in most cases comes to terms which the police,
refrain from unnecessary violence or useless killings.
A. Psychotic individual
C. Unprofessional Criminal
B. Professional Criminal
D. Neurotic criminal
2. This must be used to asses potentially dangerous situation and bring the parties together in good time to discuss how to
resolve
the problems before they become critical.
A. Police management techniques
C. Crisis management techniques
B. Personal management techniques D. Tactical Management Technique
3. The process of dealing with pressurized situation in a way, which plans, organizes, directs, and controls a number of
unrelated
operations and deciding the decision making process of those in charge to a rapid but unhurried resolution of the
acute problem
faced by the organization.
A. Stress management
C. Police management
B. Crisis Management
D. Personnel Management
4. It can be used deliberately by people attempting to enforce their point of view or accidentally by Some colossal misjudgment
or
long history of compound errors.
A. Conflict
C. Crisis
B. Negotiation
D. Critics
5. It is very important in dealing with hostage situation by police negotiator.
A. Physical training
B. Knowledge in sociology
C. Knowledge in different dialects from the major dialects in our country.
D. A and C only
6. It is one of the negotiators action.
A. Establish contact with hostage taker
B. Know the identity of the hostage taker
C. time lengthening
D. A and C only
7. It is a rule in crisis management
A. Commander shall always be the negotiator
B. Commander does not negotiate
C. Negotiator does not command
D. B and C only
8. Controlling the area with persons directly involved also means
9.
10.
11.
12.
13.
A. Paranoid
C. Professional criminal
B. Sociopath
D. Neurotic
19. During hostage situation this person presents different and somewhat complex problem. He harbors great inner conflicts
and
frustrations. He may even feel a degree of pleasure from his precarious predicament, as he finds himself important
being at the
center of attraction a position in his unique life.
A. Professional individual
C. Psychotic individual
B. Terrorist
D. Neurotic
20. A type of hostage taker whose want is vindication or relief.
A. Psycho case ( deviant )
C. Prisoners
B. Professional Criminal
D. Terrorist
21. A type of hostage taker whose want is vindication or relief.
A. Terrorist
C. Mentally drained
B. Professional criminal
D. Neurotic Criminal
22. A type of hostage taker whose wants is political, economic leverage.
A. Prisoners
C. Terrorist
B. Psycho case ( Deviant)
D. Neurotic
23. A type of hostage taker whose want is to escape, better treatment.
A. Professional criminal
C. Prisoners
B. Psycho case ( deviant )
D. Neurotic
24. A type of hostage taker who suffers from delusion, Hallucination, or sets out his own mission, which he himself does not
know.
A. Terrorist
C. Professional criminal
B. Mentally deranged
D. Neurotic
CHOICES FROM QUESTIONS NO. 25 TO 29
A.
B.
C.
D.
E.
Negotiator
Personality disorder
Severe depression
Mentally deranged
Sociopath personality
25. Person charged with establishing communication with hostage A
26. Reacts on overwhelming stress to take action to relieve stress. He is exempted from criminal liability. D
27. Suffers from mental aberration. He takes hostage to enforce irrational desires C
( with no acceptable meaning )
28. Anti-Social. Deeply imagined maladaptive patterns of behavior ( products of child abuse )
Unsocialized , incapable of loyalty to individuals and group.B
29. Traits of character bereft of conscience. E
30. A type of sociopath personality who is easy going and spend thrift.
A. Impulsive
C. Sociable
B. Paranoid
D. Mentally Deranged
31. Priorities in this situation are the preservation of life and apprehension of the subject to recover
And protect property.
A. Principle to police management
B. Principle of hostage negotiation and recovery
C. Principle of patrol supervision
32.
33.
34.
35.
From the following blacken A if both statements are correct; B if the first statement is correct and second is incorrect; C
if both statement is incorrect; D If the first statement is incorrect and second is correct
36. The phase crisis management was coined by Robert McNamara at the time of the Panamian D
Missile crisis. Crisis management is a phrased used commonly in diplomatic circles but it is
Something that happens in any organization where the pressure of events, external forces
Management into making urgent decision.
37. Crisis is caused not by actions of human beings nor by natural disorders, fire, flood, earthquake D
And etc. Crisis is not a sudden unforeseen events which perhaps could have not been
Anticipated.
38. The most important thing to do in a crisis is to keep cool. Draw up the preliminary plan of action A
Set it out step by step and prepare other contingency plans to deal with eventualities.
39. A detailed plan in crisis management include s contingency plans to deal with new development B
Or emergencies. A good crisis manager is very indecisive.
40. Crisis management is no more than good management under pressure and they are the good crisis managers.A
41. In a hostage situation in any case it become violent, the authorities must always come out as
A. Aggressor
C. Negotiator
B. Victor
D. None of the above
42. Priorities in hostage situation are the preservation of life and _____________.
A. Apprehension of the hostage taker
B. Preservation of crime scene
C. Recover and protect property
D. A and C only
43. It is an attitude of the negotiator which is a must for him to process.
A. Hospitable attitude
C. Calm attitude
B. Violent attitude
D. Passive attitude
44. In a hostage situation, where the hostage taker is suffering from severe depression,
Personality disorder, paranoid and sociopath personality, the commander in order to build
Rapport should ____________________-.
A. Get negotiator of the same race
B. Get a negotiator residing on the same locality
C. Get negotiator of the same nationality religion or education
D. A & C only
45. It is a critical rule in hostage taking situation.
46.
47.
48.
49.
50.
51.
52.
53.
A. Field commander
B. Operation aide
C. Administrative aide
D. Patrol personnel
E. Assault team
94. In conducting assault, the team leader must take into consideration the ____________.
A. Number of the hostage takers their mentality
B. The serviceability of their weapons
C. Hostage state of mind
D. A and C only
95. In Life and death negotiation, It is necessary if there are several hostage takers
A. Presence of plenty media personnel
B. Show of force
C. Presence of relatives of the hostage taker to help police negotiate]
D. Display of sophisticated weapons
96. The hostage taker should not be driven to _________ instead he should be given hope,
Security and etc.
A. Desperation
C. Suicidal attempts
B. Hopelessness
D. All of the above
97. If negotiation fails, ( situation permits) any assaults must proceed with _____________.
A. Skills
C. Accuracy
B. Professionalism
D. All of the above
98. During the surrender approach, the negotiator should_________________.
A. Know whose command the men and under
B. Not impose never go to the hostage taker at once
C. Not talk too much and make sure that hostage taker understand
D. B and C only
99. During the hostage negotiation, It is one thing which may be considered negotiable.
A. Media coverage
C. Transportations
B. Weapons
D. A and C
100. In hostage situation, the function of the patrol personnel is _______________.
A. To establish contact with hostage taker
B. Contain hostage taker
C. Help evacuate civilians out the scene
D. B and C only
END OF EXAMINATION