Entry

Hotels We Serve

experience

Hospitality Service Center

With PSE On Call service, we are always standing by. Even if

the unexpected happens, The PSE service team immediate
steps to ensure your business continuity.

HSC Entry workflow

integration & development services

PSE d.o.o., Dolenjska cesta 318, SI-1291 kofljica, +386 1 5466 500 tel, +386 1 5466 508 fax
www.pse.si info@pse.si

integration & development services

HSC

Entry

Bill room, telephone and Internet charges

On departure, HSC Entry presents you with the
charges for room, phone calls and high speed Internet
access. You can move items from one account to
another if necessary. Upon check out, account

Hospitality Service Center Entry (HSC Entry) is the hotel communication solution for small hotels
and guest houses. HSC Entry provides invoicing of room charges, guest telephone and Internet
usage, and provides a solution for handling reservations and room occupancy.

statements and bills can be prepared quickly,

efficiently, and accurately ensuring a positive experience for your guests. You can easily prepare and maintain a template
with Microsoft Word. HSC Entry uses this template for printing room bills including high speed Internet access and
telephone calls charges. If a guest asks you to add a billing address this can also be easily done using the Microsoft

Ease of use

Word template.

Telephones, guest names, reservations, and room occupancy at a glance: The HSC Entry room
grid gives you up-to-date information on:

Phone status

Text messages

Wake-up requests

Room status

Reservations

Room occupancy

Arrivals and departures

Event calendar

Charges

The room grid is your starting point and from there on you can handle invoices for telephone and
Internet charges. Context-sensitive menus show meaningful functions. Just mark a span of time for
a room and HSC Entry asks for the reservation or check-in. Other functions can be accessed using
dedicated function keys on the keyboard or by clicking on the grid. It is so simple, anybody who can
use a mouse can use HSC Entry.

Java based architecture

Security and reliability

Flexible GUI
Technical Support
As software or appliance
Rapid deployment

Lists make it clear

Beside the essential telephone statistics, HSC Entry offers a variety of lists to ease your work, for example, how many
people might come for breakfast? Let HSC Entry provide the answers for you. With HSC Entry, you can print arrival lists,
departure lists, guest lists, telephone lists, and room status lists which can be combined and used by staff as the basis for
prioritizing and completing the tasks of the day.

Service Tracking
Service Tracking for monitoring guest requests right through to their satisfaction completion, including escalation
mechanisms and integration with service mobile devices.
This innovative CRM solution is totally integrated and fully adapted for small hotels. Service Tracking ensures that both
service requests of hotel guests and other work orders are collected and submitted to responsible hotel staff members.

Moreover, you can follow the service progress from a central point. With the New Service Request window you can create
a new service request for a guest staying in your hotel or enter other work orders. You can assign the service to a service
attendant (or a category) and describe the service type as well as the time when the service should
be performed and whether it is a periodical service.