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12/2/2016 5:26 AM
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Install/Upgrade Array Health Analyzer

.1

inaha010_R001

Perform this procedure Install/Upgrade Array Health Analyzer only if this utility is not yet installed or if
you are upgrading to a later version of AHA.
Note: To check if AHA is installed on this workstation check Windows add/remove programs manager.

.2

Array Health Analyzer (AHA) installation/Upgrade pre-requisites

CLARalert version 6.26.x or higher or ESRS IP Client for CLARiiON centralized monitor
configuration must be installed and functional on the customers Windows workstation.

Done

Done

Download the latest released version of AHA from the Service Partners Web or Powerlink to the
customers Windows workstation.
.3

Done

Install Array Health Analyzer

.a Copy the AHA executable file to a directory of your choice on the customers Windows workstation.

.b Run the AHA executable file, which will install the AHA utility into the ConnectEMC directory, e.g.
C:\Program Files\EMC\ConnectEMC\AHA
.c On running the AHA executable, it checks if a specific version of JRE installation exists on the
Windows workstation. If not present, it will install it by executing jre-6u21-windows-i586.exe
automatically. Follow the prompts to complete the JRE installation.
.d Once the JRE installation is complete, AHA application installation starts.
.e Once the AHA installation is complete, the AHA service automatically starts. (Check Services
Manager & Windows Task Manager to confirm).
.f To stop the AHA application, go to services by typing services.msc in Start -> Run. Select the AHA
service & click on Stop. The AHA service will get stopped & AHA_Svc_main.exe will get deleted
from the Windows Task Manager.
.g To start AHA, click Start from services. Click Restart if the service needs to be restarted.
.4

Done

Verifying AHA Functionality

.a The first step in testing AHA functionality is to trigger events on the storage system that are
monitored by CLARalert or ESRS IP Client for CLARiiON monitoring configurations. Some
examples are: a07 (disk pull events), 2004 (Test event) etc.
.b Once the events are triggered, AHA intercepts them. To check the intercepted event xml files,
browse the AHA\poll folder.
.c AHA processes event xml files before sending them to ConnectEMC for transport to EMC. Once
the event xml files are processed by AHA, they are copied to the ConnectEMC poll directory or AHA
archive directory. Files copied to the ConnectEMC poll directory are transported to EMC and also
copied to the ConnectEMC archive directory if successfully transported to EMC. Files copied to the
AHA archive directory are call home files that where filtered by the AHA application.
.d To check the call home files that where discarded (filtered) according to the filters set by AHA, go to
the AHA\archive directory. These are the call home files which would have been sent to EMC if the
AHA utility was not installed and running.

338904468.doc (97.00 KB)

12/2/2016 5:26 AM
Last saved by boykot
Note: Poll and archive directories of ConnectEMC are not to be confused with the poll and archive
directories of AHA.