Chapter 18 - Resets 1ON8650 User Manual Performing a reset Resets allow you to clear various accumulated parameters stored by the meter. Performing a master reset To perform a master reset on a hardware-locked meter, you must remove the front, cover and press the master reset button. See "Master resets and hardware-locked meters" on page 211 for more information, With a meter that is not hardware-locked, you can perform a master reset via software, It does not have to be in TEST mode. NOTICE DATA Loss Ensure all important data from the device has been retrieved before you perform a master reset Failure to follow these instructions can result in data loss. Parameters affected by a master reset The master reset deletes most accumulated values and all derived revenue ‘measurements from the meter, clears the meters event and waveform logs, and clears COMTRADE waveform records from the meter’s intemal FTP server. The mode that the meter is in (NORM mode or TEST mode - see "Modes of Operation” on page 31) defines the values that are reset. NORM or ALT mode In NORM or ALT mode, the following parameters are reset to zero: + Energy and Demand + Peak Demand + Loss Calculation + Long-term Min/Max + Power Quality disturbance counters + Time of Use The following are cleared + Event Log + AllData Recorders + AllWaveform Recorders + AILCOMTRADE files TEST mode All TEST mode Energy and Demand measurements are set to zero. 208 7EN02-0306-02TON8650 User Manual Chapter 18 - Resets Performing a demand reset Parameters affected by a demand reset ‘The mode that the meter is in (for example, NORM mode or TEST mode) defines the values that will be reset, + NORM mode: resets the peak demand values logged in the meter. + TEST mode: resets the test demand parameters to zero. Demand Lockout Time ‘The setup register labeled Demand Lockout Time (Display Options module) sets the minimum time allowed between consecutive demand resets; the meter ignores any attempts to reset the demand outside the bounds of the register. ‘The default value for the Demand Lockout time is 25 days. For details on the Demand Lockout Time setup register, refer to “Configuring demand reset lockout time” on page 138, For more details on the Display Options module, see the JON Reference. Using the front panel Performing a master reset from the front panel ‘The master reset button is recessed to avoid accidental activation, You must first remove the meter's cover before you can perform a master resel. 4 DANGER MASTER RESET HAZARD OF ELECTRIC SHOCK ° Wear PPE and take precautions not to touch the meter’s lever contact switches if accessing the front panel buttons of a switchboard meter. Failure to follow these instructions will result in death or serious injury. 1. Remove the front cover of the meter. Refer to the JON8650 Installation guide for instructions and safety precautions. 2. Using a pin or simitar instrument, press and hold the master reset button. The message Alll recorded data will be lost HOLD TO CONTINUE is displayed. Hold the master reset button for 5 seconds to continue with the reset. MASTER RESET All recorded data will be lost HOLD TO CONTINUE 193654 1209204 ABC Qt ALT 11m NOTE: Do not configure or power down your meter until the meter's front panel displays ‘a message stating that the master reset is complete. If you configure or power down your meter during a master reset, the affected parameters may not be completely reset. Performing a demand reset from the front panel 6 ‘The demand reset switch can be activated with the cover on or off. 7EN02-0306-02 209Chapter 18 - Resets 1ON8650 User Manual Using ION Setup In most applications, the demand reset switch is sealed with an anti-tamper ‘mechanism; a through-hole in the switch can accommodate either an extemal seal or a locking mechanism, See ‘Demand reset switch seal" on page 78 for details of anti- tamper sealing, NOTE: A Demand Lockout Time register sets the minimum time allowed between consecutive demand resets; the meter ignores any attempts to reset the demand outside the bounds of the register. The default value for the Demand Lockout Time is 25 days (2160000s). 1. Open the Setup Assistant for your meter. See the ION Setup Help for instructions. 2. Select the Verification screen. 3. Select Normal Mode and click Display. 4, Select the desired tab in the Normal Mode dialog box, Two resets are available: Peak Reset and Master Reset, Click the appropriate button to perform the reset (Peak Demand in the example below). gy Reboot | Fone ty ~~ =] SE] 20 7EN02-0306-021ON8650 User Manual Chapter 18 - Resets Using Vista ‘A dialog box informs you when the reset is complete. NOTE: Do not configure or power down your meter until a message appears stating that the master reset is complete. If you configure or power down your meter during a master reset, the affected parameters may not be completely reset Open your meter in Vista, You can perform several resets from within Vista, Performing a master reset NOTE: The master reset is not accessible via software in a hardware-locked meter, whether the meter is in TEST, ALT or NORM mode. A master reset on a hardware- locked meter can only be performed from the front panel. See "Master resets and hardware-locked meters” on page 211 for details. With a meter that is not hardware-locked, you can perform a master reset via software. It does not need to be in TEST mode. 1, Click the Setup/Diagnostics tab and click the General icon. 2. Click the Master Reset icon. NOTE: Do not configure or power down your meter until a message appears stating that the master reset is complete. If you configure or power down your meter during a master reset, the affected parameters may not be completely reset. Performing a peak demand reset 4. Glick the Revenue tab and click the Demand Max icon 2. Click the Peak demand reset icon. Performing a Min/Max reset 4. Click the Volts/Amps tab and click the Long-term minimax icon 2. Click the Reset Min/Max icon Performing a Sag/Swell or Harmonics Min/Max reset 1. Glick the Power Quality tab 2. Click Reset counters to reset the disturbance counters. Click the Harmonics. Details icon then click Reset Min/Max to reset the harmonics min/max values. NOTE: The master reset is not accessible via software in a hardware-locked meter, whether the meter is in TEST, ALT or NORM mode. A master reset on a hardware- locked meter can only be performed from the front panel. See “Master resets and hardware-locked meters” on page 211 for details With a meter that is not hardware-locked, you can perform a master reset via software. It does not need to be in TEST mode. Master resets and hardware-locked meters ‘The master reset is not accessible via software in a hardware-locked meter, whether the meter is in TEST, ALT or NORM mode. A complete master reset on a hardware- locked meter can only be performed by pressing the master reset button on the meter's front panel. See “Performing a master reset from the front panel" on page 209. 7EN02-0306-02 2Chapter 18 - Resets 1ON8650 User Manual TEST mode In TEST mode, a screen is displayed stating that the master reset is unavailable: MASTER RESET UNAVAILABLE IN TEST MODE 199654 12g0H QT TEST EXIT:2055 Normal mode, Locked In this case the meter attempts the master reset, but revenue and event logs are not cleared. The rest of the master reset is successful LOCKED METER PARTIAL RESET IN PROGRESS 133654 120920'4 Q1 NORM 046m LOCKED METER PARTIAL RESET COMPLETED 199654 12092014 01 NORMIE 09m Pe 7EN02-0306-02