Professional Documents
Culture Documents
16 states
USING
THE
SCIENCE
OF
PERSUASION
TO
WIN
The Agenda
1. Battleground : Where do we focus?
2. Message : What should we be saying?
3. Voters : Who should we target?
4. Medium: How to best reach our voters?
PCs Visited
State
Interviews
Total PCs
PCs covered
ACs covered
Total
112103
418
348
710
Andhra Pradesh
6427
42
37
79
Bihar
15006
40
33
73
Chhattisgarh
4016
11
22
Delhi
5080
23
Haryana
3903
10
10
29
Himachal Pradesh
3005
Jammu
3013
12
Jharkhand
4017
14
10
16
Karnataka
8946
28
24
61
Maharashtra
13764
48
41
69
Orissa
5015
21
19
39
Rajasthan
5005
25
24
48
Tamil Nadu
6401
39
32
59
Uttar Pradesh
18054
80
58
101
Uttarakhand
4021
11
West Bengal
6430
42
33
60
Assam*
1165
14
*: Assam fieldwork was abandoned due to intervention of local administration & the part data collected has not been included in the aggregate
PENN, SCHOEN & BERLAND
Quality Control
In-field checks
Telephonic checks
70%
33%
All predictions have been made within 95% confidence interval with the margin of sampling error
< +/- 1%
+/- 1%
+/- 1.2%
+/- 1.4%
+/- 1.7%
Uttar Pradesh,
Bihar, Maharashtra
& Karnataka
Andhra Pradesh,
Tamil Nadu & West
Bengal
Chhattisgarh,
Haryana,
Jharkhand &
Uttarakhand
Himachal Pradesh
& Jammu
Fieldwork period for all states except Delhi, Chhattisgarh and Rajasthan 7th November 15th December 2013
Delhi, Chhattisgarh and Rajasthan was started on 8th December to 30th December
PENN, SCHOEN & BERLAND
Geography
Rural
SEC A
28
Female
Gender
18 24 yrs.
11
47
25 34 yrs.
25
Hindus
35 44 yrs.
25
Muslims
Religion
39
32
SEC D
OWE
39
17
Graduate & above
43
Student
17
NW
4 5
11 3
ST
21
Homemaker
35
Rural
Female
70%
49%
Muslims
10%
OBC
41
Figures in %
SEC E
23
48
CWE
Employment
SEC C
Others
SC
31
19
Education
Above 45 yrs.
86
FC
SEC B
No Schooling
53
Castes
SEC
72
Male
Age
17%
11%
Education of the
respondent
Occupation of the
CWE
Status of the
respondent
All
Respondents
Youth
(18 24)
Young
(25 34)
Women
OBCs
SEC E
No Schooling
48%
29%
41%
56%
52%
87%
55%
55%
48%
37%
41%
13%
9%
15%
11%
7%
8%
1%
Farmer or Labourers
63%
61%
61%
64%
66%
90%
Blue-collar workers
30%
31%
31%
29%
9%
3%
White-collar workers
8%
8%
8%
8%
7%
1%
CWE
39%
19%
35%
14%
39%
40%
OWE
17%
25%
23%
11%
17%
13%
Student
4%
26%
3%
3%
4%
2%
NW
5%
7%
3%
6%
5%
5%
Homemaker
35%
23%
36%
67%
36%
40%
BATTLEGROUNDS
PENN, SCHOEN & BERLAND
UPA performance
10%
14%
19%
51% of voters
say the country is
heading in the
wrong direction
13%
32%
34%
16%
31%
31%
Very Good
Good
Bad
Very Bad
DK/CS
Better
Same
Worse
DK/CS
Leader
Jammu
22
Leader
47
21
Is known for his good work
Comes from a good family
28
3
45
Party
51
24
18
From my caste/community
13
Local Candidate
34
28
39
9
4
Party
Local Candidate
39
Haryana
35
44
17
49
16
Tamil Nadu
30
Karnataka
28
Uttarakhand
28
Himachal Pradesh
27
52
21
Bihar
26
52
21
Jharkhand
26
37
33
45
27
57
34
14
40
Orissa
22
Delhi
20
Uttar Pradesh
20
Andhra Pradesh
19
Chattisgarh
16
58
26
Rajasthan
15
61
24
West Bengal
13
Maharashtra
11
49
29
64
16
58
36
22
46
56
30
57
33
BJP
INC
70
58
Net
18
31
Favourability of leaders
52
Narendra Modi
27
Rahul Gandhi
70
58
Net
16
54
28
30
10
33
34
DK/CS
27
39 - 51
=38 (National Avg)
18 - 37
11
80%
70%
60%
Probability to win
State
Uttar Pradesh
Bihar
Rajasthan
Chhattisgarh
Haryana
Delhi
Uttarakhand
Andhra Pradesh
Tamil Nadu
Karnataka
Maharashtra (SHS)
West Bengal
Orissa
Jharkhand
Jammu
HP
Total
Total
Sure
High
80
40
25
11
10
7
5
42
39
28
48
42
21
14
2
4
13
1
21
7
5
11
418
4
3
Lead but Up
for grabs
Low
23
14
33
25
1
2
3
3
4
11
2
11
15
3
2
4
1
4
42
37
16
15
41
20
4
69
33
76
240
1
7
1
State
Gujarat
Madhya Pradesh
Punjab
Total
Total
26
40
13
79
Sure (80%)
21
32
10
63
12
Bihar
Rajasthan
Uttarakhand
BJP
47
BJP
15
BJP
25
BJP
INC
UPA
20
INC
INC
SP
JD(U)
IND
BSP
BSP
14
Others
Total
25
Total
RLD
Total
40
Others
Total
80
Haryana
Jharkhand
Delhi
Chattisgarh
BJP
BJP
10
INC
AAP
BJP
10
UPA
BSP
BJP
INC
IND
INLD
Total
Total
11
Total
14
Total
10
13
Orissa
West Bengal
Maharashtra
BJP
BJP
BJP
NDA
31
YSRC
16
BJD
15
AITC
24
UPA
15
TDP
10
INC
CPM
13
Others
INC
CPI
INC
Total
48
TRS
Others
Others
Others
Total
21
Total
42
Total
42
Tamil Nadu
Karnataka
Jammu
Himachal Pradesh
BJP
BJP
12
ADMK
19
INC
13
DMK
13
BJP
BJP
JD(S)
Others
Total
Total
Total
28
Total
39
14
16 States
2014 vote share
BJP
INC
New Voter
19%
25%
12%
BJP
33%
81%
22%
37%
INC
20%
6%
55%
15%
NOTA
5%
3%
4%
15%
15
09 vote
share
09 seat
share
14 vote
share
14 seat
share
Net Gain
in Votes
Net Gain
in Seats
418
17%
76
33%
178
16%
102 (76)
Uttar Pradesh
80
18%
10
41%
47
23%
37 (23)
Bihar
40
14%
12
34%
15
20%
3 (14)
Rajasthan
25
37%
62%
25
25%
21
Chhattisgarh
11
45%
10
61%
11
16%
1 (4)
Haryana
10
12%
44%
32%
7 (2)
Delhi
35%
36%
1%
3 (3)
Uttarakhand
34%
48%
14%
State
16 States
16
09 vote
share
09 seat
share
14 vote
share
14 seat
share
Net Gain
in Votes
Net Gain
in Seats
418
17%
76
33%
178
16%
102 (76)
Andhra Pradesh
42
4%
9%
5%
Tamil Nadu
39
2%
12%
10%
2 (2)
Karnataka
28
42%
19
41%
12
-1%
-7 (11)
Maharashtra (SHS)
48
35%
20
46%
33
11%
13 (15)
West Bengal
42
6%
11%
5%
Orissa
21
17%
14%
-3%
1 (1)
Jharkhand
14
28%
43%
10
15%
2 (4)
Jammu
33%
55%
22%
Himachal Pradesh
50%
61%
11%
State
16 States
17
BJP vote
share
Alliance Status
Party &
Vote share
Seat gain
Uttar Pradesh
41%
Electoral
BSP 26%
Understanding
Bihar
34%
Electoral
JD(U) 21%
Understanding
+ 11 seats
Rajasthan
62%
Go Alone
Chhattisgarh
61%
Go Alone
Haryana
44%
Pre Poll
No gain
Delhi
36%
Go Alone
Uttarakhand
48%
Go Alone
HJC(BL) - 8%
18
Andhra Pradesh
Tamil Nadu
BJP vote
share
Alliance Status
Party &
Vote share
Seat gain
9%
Pre Poll
TDP - 21%
+2 seats
Pre Poll
MDMK 1%
+2 seats
Pre Poll
ADMK - 29%
+ 5 seats
12%
Karnataka
41%
Go Alone
Maharashtra
33%
Stay SHS
West Bengal
11%
AITC - 43%
Orissa
14%
BJD - 45%
Jharkhand
43%
Post poll
JMM - 12%
Jammu
55%
Go Alone
Himachal Pradesh
61%
Go Alone
SHS 13%
No gain with
Marandi
19
MESSAGE
PENN, SCHOEN & BERLAND
Price rise
27
Corruption
25
Jobs
13
Poverty
10
Women Safety
10
Electricity
Healthcare
Terrorism
Roads
Reservations
Secularism
National Security
Change
0
0
0
0
-4
+1
+1
+1
-1
+2
0
0
0
0
-1
+1
Figures in %
Price rise
27
Corruption
25
Jobs
Poverty
19
Electricity
18
Healthcare
17
Terrorism
17
Roads
17
Women Safety
16
15
14
12
12
Reservations
10
National Security
10
Secularism
21
Young
Importance
Price rise
BJP
43
Women
Importance
34
Price rise
BJP
43
Importance
30
Price rise
BJP
45
29
Jobs
29
31
Jobs
26
26
Corruption
25
25
Corruption
27
31
Corruption
26
27
Jobs
24
24
Poverty
13
22
Poverty
Women Safety
11
20
Electricity
19
Poverty
10 18
Women Safety
12
13
18
11 16
OBC
Importance
Price rise
BJP
43
31
Corruption
25
27
Jobs
25
26
Poverty
14
20
Electricity
10
20
22
Benefit
Conversion%
49
32
65%
MNREGA
67
44
66%
69
44
64%
48
Right to Information
30
32
63%
20
60
35
50
56
20
63%
58%
30
60%
33
59%
11
55%
26
14
54%
27
15
56%
23
Importance %
67
66
61
58
56
53
52
46
45
44
40
40
34
32
24
Is honest
Someone I can trust
Has experience
Rahul Gandhi
32
19
37
16
18
35
12
16
28
10
20
30
10
15
24
11
16
27
14
15
11
24
12
24
12
10
23
12
20
11
19
11
10
Is a role model
17
16
Self-made
None
12
24
78
TV
Family
81
71
60
Newspapers
52
Radio FM
24
Religious leaders
24
Magazines
23
Leaders in my caste/community
23
20
19
13
Social workers
11
Figures in %
Cinema
60
35
32
Religious leaders
13
Community leaders
12
My social network
Social workers
2
8
25
VOTERS
PENN, SCHOEN & BERLAND
17%
Reach
32%
Will vote for BJP in 2014
09 share
2014 Vote
Party Favourability
Leader Favourability
2009 Vote
2014 Vote
Party Favourability
Leader Favourability
2009 Vote
27
89
3
99
68
9
Swing 2
35%
Swing 1
18%
2014 Vote
Party Favourability
Leader Favourability
2009 Vote
Base
15%
100
92
53
0
100
97
2014 Vote
Party Favourability
Leader Favourability
2009 Vote
56
100
Base, Swing & Reach voters derived from Past voting behaviour, 2014 intended vote, Party & Leader favourability
PENN, SCHOEN & BERLAND
27
Swing1
Swing2
Reach
Young
OBCs
16%
15%
32%
31%
17%
18%
36%
35%
Women
Youth
15%
11%
35%
16%
30%
28%
34%
32%
28
SEC
13% 9%
23%
Male
Female
Hindus
Muslims
Others
41
Nuclear family
Nuclear family with elders
Joint family
Single/Siblings/Others
32%
11%
30%
85
SEC A
12
SEC B
SEC C
SEC D
SEC E
28%
32%
8
40
Rural
Urban
Married
Married with kids
Single
Other
59
Forward
SC
ST
OBC
22%
Base
Swing 1
Swing 2
Reach
74
26
10
Chamar
17%
Gond
8%
Yadav
7%
Mahar
6%
Bhil
6%
Teli
2%
40
Dusadh
5%
Mina/Santhal 4%
Others
91%
38
Others
72%
Others
48
41
2
21
1
78%
29
BJP
23%
Figures in %
Impact of NaMo
Top 5 Issues
27%
24%
36%
43
34
Jobs
29
31
Corruption
27
31
Poverty
13
22
Women Safety
11
20
6%
49%
Local Candidate
76%
Family
76%
Newspapers
62%
81%
Friends
61%
Local Leaders
35%
Media
89%
80%
watch TV
67%
read Newspapers
39%
read Magazines
13%
access Internet
34%
Party
Leader
More Likely
Less Likely
No Change
DK/CS
9%
18%
54%
More than twice a year
Only around elections
30
11
26
25
15%
38
Male
Female
Hindus
Muslims
Others
7%
18%
18%
52
48
24%
85
33%
35%
14
2
Rural
Urban
Nuclear family
Nuclear family with elders
Joint family
Single/Siblings/Others
18%
31%
Base
Married
Married with kids
Single
Other
SEC
Swing 1
Swing 2
Reach
SEC A
SEC B
SEC C
SEC D
75
25
6
86
8
1
44
18
38
1
31
SEC E
BJP
22%
28%
28%
43
32%
31
Corruption
25
27
Jobs
25
26
Poverty
14
20
Electricity
10
20
7%
50%
Local Candidate
79%
TV
69%
Friends
61%
83%
Friends
62%
Local Leaders
37%
Figures in %
Impact of NaMo
Top 5 Issues
33%
Party
Media
Leader
More Likely
Less Likely
No Change
DK/CS
8%
18%
70% watch TV
55% read Newspapers
34% read Magazines
5%
access Internet
53%
More than twice a year
Only around elections
32
SEC
18% 8%
18%
25
25
32%
35%
SEC A
SEC B
SEC C
SEC D
SEC E
16%
87
10
3
34%
30
22
7
Base
41
Rural
Urban
Nuclear family
Nuclear family with elders
Joint family
Single/Siblings/Others
15%
40
Forward
SC
ST
OBC
Married
Married with kids
Single
Other
24%
10
Swing 1
Swing 2
Reach
73
27
6
87
5
1
48
Chamar
19%
Gond
7%
Mahar
5%
Bhil
6%
Dusadh
5%
Mina
4%
Others
71%
Others
83%
Yadav
91%
Others
16
35
1
33
BJP
45
25
25
Jobs
24
24
Women Safety
28%
29%
31%
29
Corruption
Poverty
21%
Figures in %
Impact of NaMo
13
6%
18
51%
34%
11 16
Local Candidate
80%
TV
69%
Friends
59%
84%
Friends
58%
Local Leaders
33%
Party
Media
Leader
More Likely
Less Likely
No Change
DK/CS
16%
72% watch TV
49% read Newspapers
29% read Magazines
3%
access Internet
52%
More than twice a year
Only around elections
34
SEC
16% 10%
20%
53
47
22%
16%
Hindus
Muslims
Others
86
12
Nuclear family
Nuclear family with elders
Joint family
Single/Siblings/Others
SEC B
SEC C
SEC D
SEC E
17%
30
22
36%
41
Rural
Urban
Married
Married with kids
Single
Other
SEC A
Forward
SC
ST
OBC
32%
32%
Base
72
Swing 1
Swing 2
Reach
28
8
82
9
Chamar
21%
Gond
8%
Yadav
8%
Mahar
5%
Bhil
5%
2%
Dusadh
5%
Mina
5%
Others
88%
Others
69%
Others
82%
1
45
19
35
1
35
Jobs
Top 5 Issues
Importance
BJP
22%
Price rise
43
26
26
Corruption
26
27
Electricity
12
25%
28%
30
Jobs
Poverty
Figures in %
Impact of NaMo
7%
19
50%
35%
10 18
Local Candidate
78%
TV
75%
Friends
60%
81%
Friends
61%
Local Leaders
36%
33%
Party
Media
86%
77%
watch TV
61%
read Newspapers
36%
read Magazines
7%
access Internet
Leader
More Likely
Less Likely
No Change
DK/CS
9%
19%
52%
More than twice a year
Only around elections
36
MEDIUMS
PENN, SCHOEN & BERLAND
82%
73%
watch TV
56%
read Newspapers
32%
read Magazines
Language magazines have high readership but low penetration amongst our target voters.
Principally urban one out of every three youth, young and women voters
5%
access Internet
38
GECs
News Channels
Movie channels
Morning
15%
34%
9%
Afternoon
20%
19%
23%
Evening
65%
48%
68%
15
20
SEC A
SEC B
SEC C
SEC D
SEC E
39
workers or politicians
More than twice a year
Never
INC
68
BJP
SEC A
11
17
47
26
SEC B
19
45
26
SEC C
SEC D
SEC E
19
15
15
51
56
59
21
20
21
64
BSP
29
SP
15
AITC
CPM
JD(U)
RJD
NCP
40
ACTIONABLE SUMMARY
UP: Consolidate gains in Harit Pradesh and Awadh. Continue to build in Purvanchal &
Bundelkhand. SP is the weakest link with BSP being the main competitor. Electoral
understanding with BSP could consolidate our Base & Swing. Need to track the movement of
the Muslim vote from SP to BSP/INC. Need for credible candidates
Bihar: Gains in eastern Bihar need to be consolidated. A possible RJD-LJP-INC alliance
could gain at the expense of BJP. JD(U) is losing ground, however a BJP-JD(U) pre-poll
alliance could dominate in the state. Need for credible candidates
Delhi: Seeing the AAP effect. Will gain significantly. Candidate selection will be the key
Maharashtra: Gains in Konkan and Vidarbha, weak in Desh and borderline in Marathwada.
Karnataka: High unfavourability for KJP and BSY. Congress and BJP neck-to-neck
42
Muslims churning from our base but gaining from traditional voter
Base voter is a young to middle aged, middle class, forward caste household
Swing voter 1 is a young lower-income OBC nuclear family from agri-households
Swing voter 2 is the youth voter who is single student or a new worker from a blucollar household
Women showing support for the party. Need to address inflation emphatically.
Mobile is a high penetration media for direct communication but predominantly voice
Cable Television an effective medium. News in the morning prime-time is an
opportunity to be exploited
Newspapers more trusted in the lower income groups. Magazines, primarily
urban and limited in reach and influence
Internet low in penetration but high in engagement and influence. FB, Twitter
and YouTube dominant channels
PENN, SCHOEN & BERLAND
THANK YOU
PENN, SCHOEN & BERLAND