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CHALLENGES FACED BY HUMAN

RESOURCES IN SOFTWARE
INDUSTRY

BUSINESS RESEARCH METHODS PROJECT REPORT

BUSINESS RESEARCH METHODS PROJECT REPORT


A REPORT ON

BUSINESS RESEARCH METHODS


CHALLENGES FACED BY HUMAN RESOURCES IN SOFTWARE
INDUSTRY
AT INSTITUTE OF MANAGEMENT TECHNOLOGY
HYDERABAD

PREPARED FOR
Dr. KAUSHIK BHATTACHARJEE
INSTITUTE OF MANAGEMENT TECHNOLOGY
HYDERABAD

BY:
RAKTIM ROY CHOWDHURY
KAUSTAV SAHA
CHANDAN MOHANTY
SATYAJEET SAMANTARAY

INSTITITUE OF MANAGEMENT TECHNOLOGY


HYDERABAD
28 FEBRUARY

BUSINESS RESEARCH METHODS PROJECT REPORT

The cost of employee leaving the organization is very high in IT industry and hence we must understand the reason
for this attrition which will help organization evolve and be more profitable. Our Research aims to find the important
factors responsible for dissatisfaction of Human Resource in an organization and thereby measuring its effect on
Attrition rate.
In our Research we used Questionnaire as a tool to collect information from forty five Software professional. The
analysis of survey showed different Problems of the IT professional and was also a measure of their dissatisfaction
level about various factors. The Research hints on the fact that dissatisfaction among Human resource do exists in IT
industry and it has led to Attrition. Attrition rate can be defined as reduction of employees through Death, Retirement,
or Resignation. In recent time Attrition rate in IT industry is growing at a rapid rate and it has been a great threat to
industries.

BUSINESS RESEARCH METHODS PROJECT REPORT

Page No.
1

Introduction

1.1 Problem Statement

1.2 Research Question

1.3 Literature Review

Methodology

2.1 Sampling Design

2.2 Research Design

2.3 Data Collection

2.4 Data Analysis

15

2.5 Limitations

28

3 Findings

29

4 Recommendations

30

5 Appendices

31

5.1 The Questionnaire

31

5.2 Secondary data on Attrition rate

33

6 Bibliography

34

BUSINESS RESEARCH METHODS PROJECT REPORT

Software industry is acknowledged as an important engine of economic growth for many developing and under
developed countries. Software development is a service that is both labor and knowledge intensive. The human
resources are the greatest asset is a general statement, often heard in corporate boardrooms is true in most of the
industries. However, nowhere are human resources as critically important as in the software sector. Human
resources are not only the drivers and principal value creators of the output of this industry; they are also the
intellectual capital or the infrastructure investment. Therefore, attracting, training, retaining and motivating
employees are the critical success determinants of the software industry. With the ongoing slowdown in Europe
and US, the software industry is again in limelight with its key HR issues. The industry is employee oriented. The
employees are its key resource. Their competence and enthusiasm plays a great role in success of the industry.
Software is a wealth and job creating industry, which has in just a few years, grown to US $ 1 trillion, employing
millions of professionals worldwide. The Indian software industry has burgeoned, showing a nearly 50%
compounded annual growth rate over the recent years [1. Human Resource Challenges & Practices in IT
Industry by Rakesh S. Patil, Varsha Patil and Pratibha Waje-Abstract]. Being a knowledge-based industry, a
high intellectual capital lends competitive advantage to a firm. Intellectual capital comprises human capital and
any created bit of knowledge or expertise. With a global explosion in market-opportunities in the software
industry, the shortage of manpower both in numbers and skills is a prime challenge for HR professionals. The
related issues are varied indeed: recruitment of world-class workforce and their retention, compensation and career
planning, technological obsolescence and employee turnover.

1.1 PROBLEM STATEMENT:


OUR RESEARCH IS AN EXPLORATORY STUDY REGARDING HUMAN RESOURCE ISSUES FACED BY
SOFTWARE EMPLOYEES.

BUSINESS RESEARCH METHODS PROJECT REPORT

1.2 RESEARCH QUESTION:


WHAT ARE THE FACTORS CAUSING DISSATISFACTION AMONG EMPLOYEES FOR LEAVING
SOFTWARE ORGANIZATION?

1.3 LITERATURE REVIEW:


The issues in the Human resource management of the software industry shall be addressed by both the
governmental policies as well as the big players in the industry.
If a company spends a large part of its time in motivating the employees and its problems, then the Software
Company would not run a long way. Now-a-days, top Software Companies in India have adopted a new way
policy that of an Employee Manual Builder. It saves the company in almost thousand dollars spent on employee
recruitment as well and many other internal problems arrived in a Software Outsourcing Company. There are
many suggestions given by the various authors, who are usually running the top software outsourcing companies
of India, sharing their views and experience regarding the HR policies and carried on personnel management
work. They talk about many experiences felt and experienced when in conversed with project leaders, the IT
managers and the employee relationship. Such suggestions and issues help the Software Outsourcing Company to
develop a reader-friendly manual which spends less time in handling personnel issues and more time in running
the company or any department. It is essential that software industry work with academic institutions in the
continuous updating of syllabi and ensuring relevance. Industry could also provide attachments and internships to
both students and faculty so as to create greater motivation. Well-funded chairs and research grants will serve to
attract and retain good faculty. Effective Communication is regarded as most accepted way of handling any tough
experience in the software industry. The expectations of the employees are taken into consideration, and the
policies are improved upon in the top software companies in India. There are written employee handbooks which
will re-vamp to a great extend the morale and increase productivity of the employees as well as keeping the
outsourcing company out of the legal restrictions. The book also states code of conducts to be maintained in
Software Company, that each and every employee needs to follow. Good language skills: (particularly English,
but potentially also in Spanish, French, German and Japanese) is one of the requirements for booming the sector,
and one of the opportunities for the education system, including private training institutions. So far, this industry

BUSINESS RESEARCH METHODS PROJECT REPORT

has been concentrated in just 4 or 5 of the metros. Its long term growth, however, depends upon moving large
parts of its operations to smaller cities. One of the major challenges is to find enough people with good language
skills in these cities. This is potentially a major problem for the whole industry. So our policy makers shall give
prominent importance to address these issues. Building Global Organizations: As Indian IT companies grow, and
enter new geographies, they will need to become truly international [2. Indian Software Sector Need for HR
Process Re-engineering by V. Anoop Kumar and Dr. R. Ganesan.SUGGESTIONS (Page 4) Paragraph 7].
Their delivery models too will need this, as customers push for multi-country disaster recovery sites. These
factors, and the possibility of inorganic growth by acquiring foreign companies, will all dictate the increasing
globalization of Indian IT companies.
1. To do this successfully, they will have to modify and adapt their structure and organizational culture to be able
to absorb and draw the best from professionals of different nationalities and cultures. A basic change in mindset is needed for this to happen successfully, and this is a major challenge for home-grown, very "Indian"
companies: how to transform into global corporations without losing the positive values and culture that they
have developed.
2.

The Indian software export market is in the right path and the domestic software market has moved
beyond single digit growth to enter the double-digit phase over the past two years. The domestic market, which
has traditionally lagged behind the exports segment, has shown promising growth in the recent years,
emphasizing need for the software industry to re-look at this market and the potential business opportunities it
offers. The domestic market growth was stimulated by a drop in prices, resulting in larger volume growth
compared to last year. So we have better opportunities than many other developing or even developed
countries with regard to human resources. If there is a better policy and implementation to solve the HR
challenges discussed here, there is no doubt we will become the masters in the software industry globally.

BUSINESS RESEARCH METHODS PROJECT REPORT

2.1 SAMPLING DESIGN


In our research, we use Non-Probability Sampling. The sample is not a proportion of the population and there is no
system in selecting the sample. The selection depends upon the situation. No assurance is given that each item has a
chance of being included as a sample. There is an assumption that there is an even distribution of characteristics
within the population, believing that any sample would be representative.
The type of Non-Probability Sampling we used is Convenience Sampling. Here, the process of picking out people
in the most convenient and fastest way to immediately get their reactions to a certain hot and controversial issue. It is
not representative of target population because samples are selected if they can be accessed easily and conveniently.
The advantage is easy to use and the disadvantage is bias is present. It could deliver accurate results when the
population is homogeneous.
STEPS OF SAMPLING DESIGN:
1. Target population is the aggregation of elements (members of the population) from which the sample is
actually selected.
2. Parameters are summary description of a given variable in a population.
3. Sampling frame is the list of elements from which the sample is actually drawn. (Complete and correct list of
population members only.)
4. Choosing appropriate sampling method. Here, it is Non-Probability sampling method and in this Convenience
Sampling.
5. Approximate size of sample is decided. (There are no fixed rules in determining the size of a sample needed.)

2.2 RESEARCH DESIGN


OUTLINE: We did an Exploratory Research which seeks to generate a posteriori hypotheses by examining a data-set
and looking for potential relations between variables. It is also possible to have an idea about a relation between
variables but to lack of knowledge of the direction and strength of the relation. In other words, we want to see whether
some of measured variables could be related and would want to increase the chances of finding a significant result.

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PROCESS: The data is collected by sending a questionnaire to software employees of different software companies
from different places of India. We received 45 responses.
INSTRUMENTS: After getting the responses, we used several Multivariate Analysis techniques like Factor Analysis,
Correlation and Linear Regression Analysis.
MEANS: We want to measure the Overall Satisfaction level of the software employees with respect to variables like .

2.3 DATA COLLECTION


RESULTS OF QUESTIONNAIRE IN PIE-CHARTS AND BAR DIAGRAMS:
DEMOGRAPHIC DATA:

1. Gender

Male 39 (87%)
Female 06 (13%)

2. Experience

Below 1 year 09 (20%)


1 year- 2 years 07 (16%)
2 years- 5 years 27 (60%)
Above 5 years 02 (4%)

BUSINESS RESEARCH METHODS PROJECT REPORT

10

3. Current Annual Salary


Below 2 lakhs 06 (13%)
2 lakhs-5 lakhs 29 (64%)
5 lakhs-7 lakhs 04 (9%)
7 lakhs-10 lakhs 05 (11%)
Above 10 lakhs 01 (2%)

OTHER QUESTIONS:

4. Compensation Package [6. On the level of your satisfaction, please rate the following factors
on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 05 (11%)
Dissatisfied
13 (29%)
Neutral
13 (29%)
Satisfied
13 (29%)
Highly Satisfied 01 (2%)

5. Career Advancement Opportunities [6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 03 (7%)
Dissatisfied
10 (22%)
Neutral
11 (24%)
Satisfied
20 (44%)
Highly Satisfied 01 (2%)

BUSINESS RESEARCH METHODS PROJECT REPORT

11

6. Rewards and Recognition [6. On the level of your satisfaction, please rate the following
factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 01 (2%)
Dissatisfied
09 (20%)
Neutral
16 (36%)
Satisfied
17 (38%)
Highly Satisfied 02 (4%)

7. Work and Life Balance [6. On the level of your satisfaction, please rate the following factors
on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
10 (22%)
Neutral
11 (24%)
Satisfied
18 (40%)
Highly Satisfied 04 (9%)

8. Job Security [6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
03 (7%)
Neutral
08 (18%)
Satisfied
22 (49%)
Highly Satisfied 10 (22%)

9. Current location preference [6. On the level of your satisfaction, please rate the following
factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
03 (7%)
Neutral
9 (20%)
Satisfied
19 (42%)
Highly Satisfied 12 (27%)

BUSINESS RESEARCH METHODS PROJECT REPORT

12

10. Clearly Defined Job Description [6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]

Highly Dissatisfied 01 (2%)


Dissatisfied
04 (9%)
Neutral
15 (33%)
Satisfied
20 (44%)
Highly Satisfied 05 (11%)

11. Profile in which you are working [6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
04 (9%)
Neutral
11 (24%)
Satisfied
23 (51%)
Highly Satisfied 05 (11%)

12. Motivation, Appreciation from Supervisor [6. On the level of your satisfaction, please rate
the following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
07 (16%)
Neutral
15 (33%)
Satisfied
16 (36%)
Highly Satisfied 05 (11%)

13. Communication from Superiors [6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
05 (11%)
Neutral
13 (29%)
Satisfied
19 (42%)
Highly Satisfied 06 (13%)

BUSINESS RESEARCH METHODS PROJECT REPORT

13

14. Peer's Bonding [6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]

Highly Dissatisfied 00 (0%)


Dissatisfied
03 (7%)
Neutral
05 (11%)
Satisfied
24 (53%)
Highly Satisfied 13 (29%)

15. Working environment [6. On the level of your satisfaction,


please rate the following factors on the scale given.(1- Highly Dissatisfied, 5- Highly
Satisfied)]

Highly Dissatisfied 03 (7%)


Dissatisfied
03 (7%)
Neutral
04 (9%)
Satisfied
27 (60%)
Highly Satisfied 08 (18%)

16. Overall satisfaction considering all factors [6. On the level of your satisfaction, please rate
the following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]

Highly Dissatisfied 02 (4%)


Dissatisfied
06 (13%)
Neutral
10 (22%)
Satisfied
25 (56%)
Highly Satisfied 02 (4%)

17. You are valued by the company [7. On the level of your
agreeableness, please rate the following factors on the scale given.(1- Strongly Disagree, 5Strongly Agree)]
Strongly Disagree 01 (2%)
Disagree
07 (16%)
Neutral
10 (22%)
Agree
24 (53%)
Strongly Agree 03 (7%)

BUSINESS RESEARCH METHODS PROJECT REPORT

14

18. You are encouraged to experiment with new methods/ideas [7. On the level of your
agreeableness, please rate the following factors on the scale given.(1- Strongly Disagree, 5Strongly Agree)]
Strongly Disagree 01 (2%)
Disagree
06 (13%)
Neutral
11 (24%)
Agree
25 (56%)
Strongly Agree 02 (4%)

19. Efficient management system [7. On the level of your agreeableness, please rate the
following factors on the scale given.(1- Strongly Disagree, 5- Strongly Agree)]

Strongly Disagree 03 (7%)


Disagree
12 (27%)
Neutral
12 (27%)
Agree
16 (36%)
Strongly Agree 02 (4%)

OTHER QUESTIONS PIE-CHARTS:

20. Are you satisfied with your timing shifts in the organization?

Yes 31 (69%)
No 14 (31%)

BUSINESS RESEARCH METHODS PROJECT REPORT


21. Have you ever observed or experienced any of the following forms of discrimination or
harassment in your organization?
Racial Discrimination 01 (2%)
Sexual Harassment
01 (2%)
Gender Discrimination 05 (11%)
None observed
28 (62%)
Others
10 (22%)

22. Would you advise a friend to apply for a job in your organization?
Definitely
20 (44%)
Probably
12 (27%)
Not Sure
07 (16%)
Probably Not 03 (7%)
Definitely Not 03 (7%)

2.4 DATA ANALYSIS


FACTOR ANALYSIS RESULTS
THE FACTOR PROCEDURE
Input Data Type
Raw Data
Number of Records Read
45
Number of Records Used
44
N for Significance Tests
44
Means and Standard Deviations from 44 Observations
Variable
Mean Std Dev

4. Experience
5. Current Annual Salary
6. On the level of your satisfac
6. On the level of your sat_0001
6. On the level of your sat_0002
6. On the level of your sat_0003
6. On the level of your sat_0004
6. On the level of your sat_0005
6. On the level of your sat_0006

2.45454550.8478302
2.20454550.8781467
2.79545451.0472455
3.11363641.0165127
3.22727270.9115190
3.27272731.0645151
3.79545451.0247982
3.79545451.0692215
3.52272730.9019007

15

BUSINESS RESEARCH METHODS PROJECT REPORT

16

Means and Standard Deviations from 44 Observations


Variable
Mean Std Dev

6. On the level of your sat_0007 3.54545450.9753841


6. On the level of your sat_0008 3.31818181.0291728
6. On the level of your sat_0009 3.47727271.0227331
6. On the level of your sat_0010 4.02272730.8209081
6. On the level of your sat_0011 3.72727271.0424398
7. On the level of your 4ablenes 3.47727270.9273277
7. On the level of your 4ab_00013.45454550.8748301
7. On the level of your 4ab_00023.02272731.0452247

Correlations
6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 7.
On On On On On On On On On On On On On 7. 7.
th th th th th th th th th th th th th On On
5. e e e e e e e e e e e e e the the
Cu lev lev lev lev lev lev lev lev lev lev lev lev lev lev lev
rre el el el el el el el el el el el el el el el
nt of of of of of of of of of of of of of of of
An yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. nu ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex al sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02

4.
Experienc
e
5. Current
Annual
Salary
6. On the
level of
your
satisfac
6. On the
level of
your
sat_0001
6. On the
level of
your
sat_0002
6. On the
level of
your
sat_0003

6. On the level of your satisfaction, please rate the


following factors on the scale given.(1- 1, 5- 5)
[Compensation Package]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Career Advancement Opportunities]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Rewards and Recognition]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Work and Life Balance]

- - - - - - - - 1.00.30.00.10.20.00.00.00.20.00.30.20.10.0 0.0 0.0 0.2


000 09 28 96 87 63 29 02 26 53 82 56 18 93 45 34 48
0 52 57 25 25 25 20 33 72 69 82 01 47 29 71 20 12
0.31.00.20.00.10.10.10.10.00.10.10.10.00.0 0.2 0.0 0.0
095 00 23 25 14 13 25 19 79 92 32 21 57 87 48 27 96
2 00 57 46 89 08 10 90 41 53 17 82 92 76 59 52 17
0.00.21.00.30.20.10.10.20.10.00.20.20.20.3 0.0 0.0 0.1
285 23 00 71 44 76 98 73 89 89 34 01 49 73 78 73 74
7 57 00 88 73 37 47 30 70 00 41 83 00 76 92 84 31
0.10.00.31.00.60.40.40.30.20.40.40.50.20.4 0.3 0.2 0.5
962 25 71 00 74 22 47 64 38 05 53 72 19 90 85 80 00
5 46 88 00 25 02 00 23 10 14 68 96 79 81 20 53 94
0.20.10.20.61.00.50.30.10.30.30.50.50.30.4 0.4 0.2 0.5
872 14 44 74 00 09 99 68 04 02 65 79 03 58 73 75 80
5 89 73 25 00 84 47 12 74 00 66 43 73 34 97 73 28
0.00.10.10.40.51.00.40.20.30.40.40.30.30.6 0.4 0.3 0.4
632 13 76 22 09 00 78 13 80 35 49 68 12 55 77 38 75
5 08 37 02 84 00 68 61 96 74 63 96 09 38 59 26 03

BUSINESS RESEARCH METHODS PROJECT REPORT

17

Correlations
6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 7.
On On On On On On On On On On On On On 7. 7.
th th th th th th th th th th th th th On On
5. e e e e e e e e e e e e e the the
Cu lev lev lev lev lev lev lev lev lev lev lev lev lev lev lev
rre el el el el el el el el el el el el el el el
nt of of of of of of of of of of of of of of of
An yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. nu ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex al sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02

6. On the
level of
your
sat_0004
6. On the
level of
your
sat_0005
6. On the
level of
your
sat_0006
6. On the
level of
your
sat_0007
6. On the
level of
your
sat_0008
6. On the
level of
your
sat_0009
6. On the
level of
your
sat_0010
6. On the
level of
your
sat_0011
7. On the
level of
your
4ablenes
7. On the

6. On the level of your satisfaction, please rate the 0.00.10.10.40.30.41.00.40.20.30.50.50.40.5 0.5 0.5 0.5
following factors on the scale given.(1- 1, 5- 5) [Job 292 25 98 47 99 78 00 49 44 70 04 16 47 34 21 47 03
Security]
0 10 47 00 47 68 00 08 18 14 14 89 96 33 13 10 80
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Current location preference]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Clearly Defined Job Description]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Profile in which you are working]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5) [
Motivation, Appreciation from Supervisor]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Communication from Superiors]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Peer's Bonding]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Working environment]
7. On the level of your 4ableness, please rate the
following factors on the scale given.(1- 1, 5- 5)
[You are valued by the company]
7. On the level of your 4ableness, please rate the

0.00.10.20.30.10.20.41.00.10.00.30.40.40.4 0.2 0.1 0.2


023 19 73 64 68 13 49 00 37 20 14 52 29 49 88 76 33
3 90 30 23 12 61 08 00 57 27 12 89 34 54 39 30 16
- 0.20.00.10.20.30.30.20.11.00.40.40.30.20.5 0.3 0.2 0.3
267 79 89 38 04 80 44 37 00 08 43 78 03 75 06 51 57
2 41 70 10 74 96 18 57 00 56 01 76 46 66 50 87 15
0.00.10.00.40.30.40.30.00.41.00.30.30.20.4 0.3 0.3 0.1
536 92 89 05 02 35 70 20 08 00 09 39 74 01 48 02 70
9 53 00 14 00 74 14 27 56 00 59 09 60 30 27 27 05
0.30.10.20.40.50.40.50.30.40.31.00.80.20.5 0.3 0.3 0.5
828 32 34 53 65 49 04 14 43 09 00 02 94 16 97 78 98
2 17 41 68 66 63 14 12 01 59 00 43 03 30 63 05 45
0.20.10.20.50.50.30.50.40.30.30.81.00.40.5 0.3 0.4 0.5
560 21 01 72 79 68 16 52 78 39 02 00 85 83 91 01 98
1 82 83 96 43 96 89 89 76 09 43 00 37 01 78 70 76
0.10.00.20.20.30.30.40.40.20.20.20.41.00.6 0.2 0.1 0.1
184 57 49 19 03 12 47 29 03 74 94 85 00 05 60 14 89
7 92 00 79 73 09 96 34 46 60 03 37 00 28 36 81 11
0.00.00.30.40.40.60.50.40.50.40.50.50.61.0 0.3 0.1 0.4
932 87 73 90 58 55 34 49 75 01 16 83 05 00 54 64 96
9 76 76 81 34 38 33 54 66 30 30 01 28 00 30 60 73
0.00.20.00.30.40.40.50.20.30.30.30.30.20.3 1.0 0.6 0.4
457 48 78 85 73 77 21 88 06 48 97 91 60 54 00 43 68
1 59 92 20 97 59 13 39 50 27 63 78 36 30 00 69 41
-0.0 -0.20.20.30.50.10.20.30.30.40.10.10.61.00.5

BUSINESS RESEARCH METHODS PROJECT REPORT

18

Correlations
6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 7.
On On On On On On On On On On On On On 7. 7.
th th th th th th th th th th th th th On On
5. e e e e e e e e e e e e e the the
Cu lev lev lev lev lev lev lev lev lev lev lev lev lev lev lev
rre el el el el el el el el el el el el el el el
nt of of of of of of of of of of of of of of of
An yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. nu ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex al sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02

level of
your
4ab_0001
7. On the
level of
your
4ab_0002

following factors on the scale given.(1- 1, 5- 5)


[You are encouraged to experiment with new
methods/ideas]
7. On the level of your 4ableness, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Efficient management system]

0.0 270.0 80 75 38 47 76 51 02 78 01 14 64 43 00 22
342 52 73 53 73 26 10 30 87 27 05 70 81 60 69 00 53
0
84
0.20.00.10.50.50.40.50.20.30.10.50.50.10.4 0.4 0.5 1.0
481 96 74 00 80 75 03 33 57 70 98 98 89 96 68 22 00
2 17 31 94 28 03 80 16 15 05 45 76 11 73 41 53 00

Factor Analysis Results


The FACTOR Procedure
Initial Factor Method: Principal Components
Partial Correlations Controlling all other Variables
6.
6.
6.
6. 6. 6. 6. 6. 7.
O
O
O
O O O O O O
6. n 6. n 6. n 6. n n n n n n 7. 7.
5. On th On th On th On th th th th th th On On
C th e th e th e th e e e e e e th th
ur e le e le e le e le le le le le le e e
re lev ve lev ve lev ve lev ve ve ve ve ve ve lev lev
nt el l el l el l el l l l l l l el el
A of of of of of of of of of of of of of of of
nn yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. ua ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex l sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02

4.
Experience
5. Current
Annual
Salary

- - 0.
0. - 0.
0.
0. 0. 0. 0. 0. 0.
1.0 410.0 090.1 130.1 100.0 16 30 02 22 04 080.10.1
000 92 23 42 88 83 75 60 46 46 52 01 94 81 40 26 17
0 8 85 9 00 8 98 6 88 6 1 9 0 4 8 95 77
1.
- - 0. - 0. 0. 0. - 0. 0. 0.4 000.2 0.0.1 0.0.0 160.3 37 10 10 0. 05 300.20.1
192 00 73 34 57 08 84 26 01 11 49 12 27 96 30 09 38
8 0 76 56 92 90 07 5 27 9 5 9 83 3 0 53 94

BUSINESS RESEARCH METHODS PROJECT REPORT

19

Partial Correlations Controlling all other Variables


6.
6.
6.
6. 6. 6. 6. 6. 7.
O
O
O
O O O O O O
6. n 6. n 6. n 6. n n n n n n 7. 7.
5. On th On th On th On th th th th th th On On
C th e th e th e th e e e e e e th th
ur e le e le e le e le le le le le le e e
re lev ve lev ve lev ve lev ve ve ve ve ve ve lev lev
nt el l el l el l el l l l l l l el el
A of of of of of of of of of of of of of of of
nn yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. ua ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex l sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02

6. On the
level of
your
satisfac
6. On the
level of
your
sat_0001
6. On the
level of
your
sat_0002
6. On the
level of
your
sat_0003
6. On the
level of
your
sat_0004
6. On the
level of
your
sat_0005
6. On the
level of
your
sat_0006

8
1
0.
0. - 0.
0.
0. 0. 0. 0. 0. 0. - 6. On the level of your satisfaction, please rate the
0.0 271.0 350.0 070.0 020.1 16 18 23 17 09 100.00.0
following factors on the scale given.(1- 1, 5- 5)
238 37 00 92 48 58 07 92 48 95 12 87 75 06 35 51 13
[Compensation Package]
5 6 00 6 38 1 92 0 17 4 9 4 5 2 5 56 43
0.
1.
0.
0. - 0. 0. 0. 0. 0. 0. 6. On the level of your satisfaction, please rate the
0.0 340.3 000.5 080.0 290.2 42 18 27 42 17 070.00.0
following factors on the scale given.(1- 1, 5- 5)
942 56 59 00 13 01 29 48 90 91 64 10 62 61 33 38 99
[Career Advancement Opportunities]
9 1 26 0 51 4 49 7 64 2 5 2 3 0 6 12 55
- 0. - 0.
0.
0.
0. 0. 0. 0. 0. 0. 6. On the level of your satisfaction, please rate the
0.1 150.0 511.0 260.0 300.1 20 07 08 29 20 210.10.1
following factors on the scale given.(1- 1, 5- 5)
880 79 48 35 00 73 28 32 36 14 55 27 16 86 25 92 69
[Rewards and Recognition]
0 2 38 1 00 9 28 8 40 5 1 4 2 3 3 72 87
- 0. - 0.
1. - 0. - 0. 0. 0. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.1 080.0 080.2 000.0 020.1 22 22 28 14 51 110.10.0
following factors on the scale given.(1- 1, 5- 5)
383 90 75 01 67 00 40 30 97 48 14 05 49 70 54 28 53
[Work and Life Balance]
8 8 81 4 39 0 22 4 70 2 4 3 3 7 0 82 44
0.
0.
0.
0. - 0. 0. 0. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.1 080.0 020.0 041.0 220.2 17 24 15 11 19 040.30.1
following factors on the scale given.(1- 1, 5- 5) [Job 759 40 07 94 28 02 00 68 19 30 95 85 36 82 64 17 08
Security]
8 7 92 9 28 2 00 1 85 5 2 1 5 3 7 35 41
- - 0.
0. - 0.
1.
0. 0. 0. 0. 0. 0. - 6. On the level of your satisfaction, please rate the
0.1 160.0 290.3 020.2 000.0 38 05 18 18 09 130.00.1
following factors on the scale given.(1- 1, 5- 5)
060 26 29 48 03 30 26 00 46 16 39 85 03 67 65 13 65
[Current location preference]
6 5 20 7 28 4 81 0 09 9 6 5 4 7 2 03 60
- 0.
0.
0. - 0.
0. 0. 0. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.0 300.1 290.1 190.2 041.0 35 16 03 27 50 130.10.0
following factors on the scale given.(1- 1, 5- 5)
468 12 48 06 36 77 19 60 00 25 79 10 24 44 44 26 31
[Clearly Defined Job Description]
8 7 17 4 40 0 85 9 00 2 0 3 8 2 6 88 80

BUSINESS RESEARCH METHODS PROJECT REPORT

20

Partial Correlations Controlling all other Variables


6.
6.
6.
6. 6. 6. 6. 6. 7.
O
O
O
O O O O O O
6. n 6. n 6. n 6. n n n n n n 7. 7.
5. On th On th On th On th th th th th th On On
C th e th e th e th e e e e e e th th
ur e le e le e le e le le le le le le e e
re lev ve lev ve lev ve lev ve ve ve ve ve ve lev lev
nt el l el l el l el l l l l l l el el
A of of of of of of of of of of of of of of of
nn yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. ua ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex l sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02

6. On the
level of
your
sat_0007
6. On the
level of
your
sat_0008
6. On the
level of
your
sat_0009
6. On the
level of
your
sat_0010
6. On the
level of
your
sat_0011
7. On the
level of
your
4ablenes
7. On the
level of
your
4ab_0001
7. On the

- - 0. - 0. - 0.
0.
1. 0. 0. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.1 370.1 420.2 220.1 380.3 00 04 05 23 03 030.10.3
following factors on the scale given.(1- 1, 5- 5)
646 11 69 91 01 48 73 16 52 00 12 15 03 44 08 38 23
[Profile in which you are working]
6 9 54 2 45 2 05 9 52 0 2 2 6 2 0 44 90
- - 0.
0.
0.
0.
0. 1. 0. 0. 0. 0. 6. On the level of your satisfaction, please rate the
0.3 100.1 180.0 220.2 050.1 04 00 64 15 09 000.00.0
following factors on the scale given.(1- 1, 5- 5) [
052 49 81 64 75 14 49 39 67 12 00 59 63 88 16 57 38
Motivation, Appreciation from Supervisor]
1 5 29 5 51 4 52 6 90 2 0 3 1 4 0 86 57
0. - 0.
0. - 0. - 0. 0. 1. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.0 100.2 270.0 280.1 180.0 05 64 00 32 14 150.20.1
following factors on the scale given.(1- 1, 5- 5)
201 12 38 10 82 05 58 85 31 15 59 00 77 96 39 15 32
[Communication from Superiors]
9 9 74 2 74 3 51 5 03 2 3 0 1 9 4 79 76
0.
0.
0.
0. - 0. 0. 0. 1. 0. 0. - 6. On the level of your satisfaction, please rate the
0.2 270.1 420.2 140.1 180.2 23 15 32 00 42 120.00.1
following factors on the scale given.(1- 1, 5- 5)
294 83 77 62 91 49 13 03 72 03 63 77 00 02 33 55 48
[Peer's Bonding]
0 1 55 3 62 3 65 4 48 6 1 1 0 5 9 26 43
- - 0.
0. - 0.
0.
0. 0. 0. 0. 1. 0. 6. On the level of your satisfaction, please rate the
0.0 050.0 170.2 510.1 090.5 03 09 14 42 00 010.30.2
following factors on the scale given.(1- 1, 5- 5)
481 96 90 61 08 70 98 67 04 44 88 96 02 00 92 46 39
[Working environment]
4 3 62 0 63 7 23 7 42 2 4 9 5 0 8 73 11
- 0. - 0.
0.
0.
0. 0. 0. 0. 0. 1.
7. On the level of your 4ableness, please rate the
0.0 300.1 070.2 110.0 130.1 03 00 15 12 01 000.40.0
following factors on the scale given.(1- 1, 5- 5) [You 840 30 03 33 12 54 46 65 34 08 16 39 33 92 00 88 42
are valued by the company]
8 0 55 6 53 0 47 2 46 0 0 4 9 8 0 25 45
- 7. On the level of your 4ableness, please rate the
0. - 0. - 0.
0.
0. 0. 0. 0. 0. 0.
following factors on the scale given.(1- 1, 5- 5) [You 0.1 200.0 030.1 120.3 010.1 13 05 21 05 34 481.00.3
are encouraged to experiment with new
269 95 51 81 92 88 17 30 26 84 78 57 52 67 82 00 48
methods/ideas]
5 3 56 2 72 2 35 3 88 4 6 9 6 3 5 00 76
7. On the level of your 4ableness, please rate the
- 0. - 0.0.1 0.0.1 -0.0 - 0. 0. - 0. -0.31.0

BUSINESS RESEARCH METHODS PROJECT REPORT

21

Partial Correlations Controlling all other Variables


6.
6.
6.
6. 6. 6. 6. 6. 7.
O
O
O
O O O O O O
6. n 6. n 6. n 6. n n n n n n 7. 7.
5. On th On th On th On th th th th th th On On
C th e th e th e th e e e e e e th th
ur e le e le e le e le le le le le le e e
re lev ve lev ve lev ve lev ve ve ve ve ve ve lev lev
nt el l el l el l el l l l l l l el el
A of of of of of of of of of of of of of of of
nn yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. ua ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex l sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02

level of
your
4ab_0002

following factors on the scale given.(1- 1, 5- 5)


[Efficient management system]

5.
Cur
ren
t
An
nua
4.
l
Experienc Sal
e ary

0.1 130.0 09 69 05 08 0. 31 0. 03 13 0. 23 0. 48 00
177 89 13 95 87 34 41 16 80 32 85 27 14 91 04 76 00
7 4 43 5
4 56 39 7 6 84 1 24
0
0
3
5

Kaiser's Measure of Sampling Adequacy: Overall MSA = 0.73915822


6.
On 6.
7.
the On
On
6.
6.
6. lev the
the
6. On 6. On 6. On 6. On 6. On 6. On On On On el leve 6. On 7. On 7. On leve
the the the the the the the the the of l of the the the l of
level level level level level level level level level you you level level level you
of
of
of
of
of
of
of
of
of
r
r
of
of
of
r
your your your your your your your your your sat sat_ your your your 4ab
satisf sat_0 sat_0 sat_0 sat_0 sat_ sat_ sat_ sat_ _00 001 sat_0 4able 4ab_0 _00
ac 001 002 003 004 0005 0006 0007 0008 09
0 011 nes 001 02

0.2
0.7
812
0.685 0.779 0.7950.871 0.71 0.66 0.60 0.80 928 0.62 0.763 0.828 0.694 0.86
0.537085 693 0.656 6730 6269 1882 1206 6641 4169 9447 6780 986 590 9959 4582 9799 661
42 815765
3
8
7
2 78 87 35 41 7 355
7
2
9 907

Prior Communality Estimates: ONE

Eigenvalues of the Correlation Matrix: Total


= 17 Average = 1
Eigenvalue Difference Proportion Cumulative

16.518416714.82758155
21.690835150.20450685
31.486328300.31203318
41.174295120.06178711

0.3834
0.0995
0.0874
0.0691

0.3834
0.4829
0.5703
0.6394

BUSINESS RESEARCH METHODS PROJECT REPORT

22

Eigenvalues of the Correlation Matrix: Total


= 17 Average = 1
Eigenvalue Difference Proportion Cumulative

51.112508010.30598229
60.806525720.05180993
70.754715790.07331249
80.681403310.11204519
90.569358120.06014472
100.509213390.03815070
110.471062690.13719308
120.333869610.02526969
130.308599920.09590531
140.212694620.04874815
150.163946460.05698330
160.106963170.00769928
170.09926389

0.0654
0.0474
0.0444
0.0401
0.0335
0.0300
0.0277
0.0196
0.0182
0.0125
0.0096
0.0063
0.0058

0.7048
0.7523
0.7967
0.8368
0.8703
0.9002
0.9279
0.9476
0.9657
0.9782
0.9879
0.9942
1.0000

5 factors will be retained by the NFACTOR criterion.

Based on the Eigenvalues (>1) we have divided the variables (17) into 5 Factors. The 5 factors
describe 70.48% of the variance of the total dataset.

Eigenvectors
1

4. Experience
5. Current
Annual Salary
6. On the level
of your satisfac
6. On the level
of your
sat_0001
6. On the level
of your
sat_0002
6. On the level
of your
sat_0003
6. On the level
of your
sat_0004
6. On the level
of your

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Compensation Package]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Career Advancement Opportunities]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Rewards and Recognition]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Work and Life Balance]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Job Security]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Current location preference]

0.08 0.57 0.28 0.07 0.03


561 133 942 644 478
0.06 0.40 0.23 0.01 0.55
750 827 771 506 520
0.13 0.30 0.37 0.01 0.37
769 101 588 801 098
0.27 0.05 0.13 0.09 0.26
758 212 100 568 195
0.28 0.15 0.06 0.04 0.32
571 574 939 753 026
0.27 0.02 0.08 0.30 0.01
259 465 484 343 318
- 0.28 0.14 0.19 0.13 0.20
808 776 622 363 966
0.19 0.29
- 261 877 0.16 0.41 0.27

BUSINESS RESEARCH METHODS PROJECT REPORT

23

Eigenvectors
1

sat_0005
6. On the level
of your
sat_0006
6. On the level
of your
sat_0007
6. On the level
of your
sat_0008
6. On the level
of your
sat_0009
6. On the level
of your
sat_0010
6. On the level
of your
sat_0011
7. On the level
of your
4ablenes
7. On the level
of your
4ab_0001
7. On the level
of your
4ab_0002

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Clearly Defined Job Description]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Profile in which you are working]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [ Motivation, Appreciation from Supervisor]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Communication from Superiors]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Peer's Bonding]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Working environment]
7. On the level of your 4ableness, please rate the following factors on the scale
given.(1- 1, 5- 5) [You are valued by the company]
7. On the level of your 4ableness, please rate the following factors on the scale
given.(1- 1, 5- 5) [You are encouraged to experiment with new methods/ideas]
7. On the level of your 4ableness, please rate the following factors on the scale
given.(1- 1, 5- 5) [Efficient management system]

753 165 978


0.21 0.16 0.12 0.45 0.16
540 199 975 681 680
0.20 0.02 0.15 0.56 0.06
523 895 614 108 855
0.30 0.18 0.09 0.12 0.07
446 046 978 892 285
- 0.31 0.06 0.11 0.20 0.04
801 144 976 927 250
0.20 0.35 0.18 0.03 0.38
826 547 057 744 562
0.30 0.16 0.24 0.22 0.16
745 030 831 961 644
0.25 0.00 0.41 0.04 0.02
895 613 762 179 167
- 0.21 0.15 0.52 0.14 0.17
484 039 967 406 518
0.28 0.19 0.08 0.20 0.11
744 871 929 566 012

Factor Pattern
Factor1 Factor2 Factor3 Factor4 Factor5

4.
Experience
5. Current
Annual
Salary
6. On the
level of your 6. On the level of your satisfaction, please rate the following
satisfac
factors on the scale given.(1- 1, 5- 5) [Compensation Package]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Career Advancement
sat_0001
Opportunities]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Rewards and
sat_0002
Recognition]

0.21857 0.74291 0.35284 0.08284 0.03668


0.17234 0.53088 0.28981 0.01632 0.58559
0.35153 0.39142 0.45826 0.01952 0.39129
0.70869 0.06777 0.15971 0.10369 0.27629
0.72946 0.20251 0.08459 0.05151 0.33779

BUSINESS RESEARCH METHODS PROJECT REPORT

24

Factor Pattern
Factor1 Factor2 Factor3 Factor4 Factor5

6. On the
level of your 6. On the level of your satisfaction, please rate the following
sat_0003
factors on the scale given.(1- 1, 5- 5) [Work and Life Balance]
6. On the
level of your 6. On the level of your satisfaction, please rate the following
sat_0004
factors on the scale given.(1- 1, 5- 5) [Job Security]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Current location
sat_0005
preference]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Clearly Defined Job
sat_0006
Description]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Profile in which you are
sat_0007
working]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [ Motivation,
sat_0008
Appreciation from Supervisor]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Communication from
sat_0009
Superiors]
6. On the
level of your 6. On the level of your satisfaction, please rate the following
sat_0010
factors on the scale given.(1- 1, 5- 5) [Peer's Bonding]
6. On the
level of your 6. On the level of your satisfaction, please rate the following
sat_0011
factors on the scale given.(1- 1, 5- 5) [Working environment]
7. On the
7. On the level of your 4ableness, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [You are valued by the
4ablenes
company]
7. On the
7. On the level of your 4ableness, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [You are encouraged to
4ab_0001 experiment with new methods/ideas]
7. On the
7. On the level of your 4ableness, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Efficient management
4ab_0002 system]

0.69596 0.03205 0.10343 0.32881 0.01391


0.73551 0.19214 0.23922 0.14481 0.22114
0.49176 0.38850 0.20425 0.44608 0.29510
0.54995 0.21064 0.15819 0.49502 0.17594

0.52399 0.03765 0.19036 0.60801 0.07231


0.77733 0.23466 0.12164 0.13971 0.07684
0.81192 0.07989 0.14600 0.22677 0.04482
0.53171 0.46222 0.22014 0.04057 0.40674
0.78496 0.20844 0.30273 0.24881 0.17556
0.66113 0.00797 0.50914 0.04528 0.02285
0.54851 0.19555 0.64574 0.15611 0.18477
0.73387 0.25839 0.10886 0.22287 0.11615

Variance Explained by Each Factor


Factor1 Factor2
Factor3
Factor4
Factor5

6.51841671.69083521.48632831.17429511.1125080

Final Communality Estimates: Total = 11.982383

BUSINESS RESEARCH METHODS PROJECT REPORT

25

6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 7. On 7. On 7. On
5.
the
the
the
the
the
the
the
the
the
the
the
the
the
the
the
Curre level level level level level level level level level level level level level level level
nt
of
of
of
of
of
of
of
of
of
of
of
of
of
of
of
4. Annua your your your your your your your your your your your your your your your
Experi
l satisfa sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 4ablen 4ab_0 4ab_0
ence Salary
c
01
02
03
04
05
06
07
08
09
10
11
es
001
002

0.7324 0.7387 0.6402 0.6194 0.6970 0.6043 0.7049 0.7205 0.6478 0.6871 0.6995 0.7403 0.7119 0.8439 0.6989 0.81460.6803
0142 0925 7081 2439 3636 9558 9162 5071 3571 2059 2090 4438 0467 7377 6201 0185 3926

Factor Analysis Results


The FACTOR Procedure
Rotation Method: Varimax
Orthogonal Transformation Matrix
1
2
3
4

1 0.65692 0.44308 0.46707 0.382150.08912


2-0.40225 0.58197 0.00249-0.147520.69118
3-0.30922-0.32510-0.00485 0.850240.27525
4-0.31222-0.28000 0.88147-0.217060.00456
5 0.46212-0.53000-0.06950-0.249370.66222

Rotated Factor Pattern


Fact Fact Fact Fact Fact
or1 or2 or3 or4 or5

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Compensation Package]

0.59 0.21 0.02 0.09 0.56


435 704 638 805 722
0.08 0.01 0.02 0.09 0.84
575 470 533 146 978
0.40 0.33 0.12 0.40 0.43
210 061 298 637 477

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Career Advancement Opportunities]

0.70 0.20 0.22 0.09 0.15


225 909 102 863 485

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Rewards and Recognition]

0.75 0.06 0.27 0.16 0.12


900 825 174 366 521

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Work and Life Balance]
6. On the level of your satisfaction, please rate the following factors on the

0.31 0.19 0.61 0.27 0.12


608 396 351 433 335
0.270.510.230.540.11

4. Experience
5. Current
Annual Salary
6. On the level
of your satisfac
6. On the level
of your
sat_0001
6. On the level
of your
sat_0002
6. On the level
of your
sat_0003
6. On the level

BUSINESS RESEARCH METHODS PROJECT REPORT

26

Rotated Factor Pattern


Fact Fact Fact Fact Fact
or1 or2 or3 or4 or5

of your
sat_0004
6. On the level
of your
sat_0005
6. On the level
of your
sat_0006
6. On the level
of your
sat_0007
6. On the level
of your
sat_0008
6. On the level
of your
sat_0009
6. On the level
of your
sat_0010
6. On the level
of your
sat_0011
7. On the level
of your
4ablenes
7. On the level
of your
4ab_0001
7. On the level
of your
4ab_0002

scale given.(1- 1, 5- 5) [Job Security]

493 769 058 270 709

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Communication from Superiors]

0.23 0.79 0.14 0.12 0.05


283 169 105 738 867
0.25 0.12 0.70 0.04 0.25
906 716 568 316 437
0.11 0.01 0.77 0.20 0.17
379 637 483 653 576
0.72 0.24 0.23 0.23 0.07
177 580 459 941 615
0.66 0.44 0.18 0.25 0.05
074 797 296 832 376

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Peer's Bonding]

0.03 0.78 0.31 0.04 0.03


080 037 460 046 711

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Working environment]

0.36 0.59 0.60 0.00 0.01


660 090 014 160 557

6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Current location preference]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Clearly Defined Job Description]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Profile in which you are working]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [ Motivation, Appreciation from Supervisor]

7. On the level of your 4ableness, please rate the following factors on the scale 0.29 0.13 0.26 0.68 0.21
given.(1- 1, 5- 5) [You are valued by the company]
836 262 485 850 950
7. On the level of your 4ableness, please rate the following factors on the scale 0.20 0.06 0.12 0.86 0.03
given.(1- 1, 5- 5) [You are encouraged to experiment with new methods/ideas] 266 094 782 746 161
7. On the level of your 4ableness, please rate the following factors on the scale 0.67 0.14 0.13 0.43 0.00
given.(1- 1, 5- 5) [Efficient management system]
563 024 708 053 732

Correlation Analysis
The CORR Procedure

5 Variables:Factor1 Factor2 Factor3 Factor4 Factor5


Variable

Simple Statistics
N Mean Std Dev Sum Minimum Maximum

BUSINESS RESEARCH METHODS PROJECT REPORT

27

5 Variables:Factor1 Factor2 Factor3 Factor4 Factor5


Variable

Factor1
Factor2
Factor3
Factor4
Factor5

Simple Statistics
N Mean Std Dev Sum Minimum Maximum

44
44
44
44
44

0 1.00000
0 1.00000
0 1.00000
0 1.00000
0 1.00000

0
0
0
0
0

-1.88834
-3.13915
-3.12610
-2.05995
-2.83701

1.85313
1.82304
2.55692
2.61741
2.02328

Pearson Correlation Coefficients, N = 44


Prob > |r| under H0: Rho=0
Factor1 Factor2 Factor3 Factor4 Factor5
1.00000 0.00000 0.00000 0.00000 0.00000
1.0000 1.0000 1.0000 1.0000
Factor1
0.00000 1.00000 0.00000 0.00000 0.00000
1.0000 1.0000 1.0000
Factor2 1.0000
0.00000 0.00000 1.00000 0.00000 0.00000
1.0000 1.0000

Factor3 1.0000 1.0000

0.00000 0.00000 0.00000 1.00000 0.00000


1.0000
Factor4 1.0000 1.0000 1.0000
0.00000 0.00000 0.00000 0.00000 1.00000
Factor5 1.0000 1.0000 1.0000 1.0000

We have shown the Multicollinear table from which it can be inferred


that there is no correlation among the factors.
Linear Regression Results
The REG Procedure
Model: Linear_Regression_Model
Dependent Variable: 6. On the level of your sat_0012 6. On the level of your satisfaction, please rate the following factor
s on the scale given.(1- 1, 5- 5) [Overall satisfaction considering all factors]

Number of Observations Read


45
Number of Observations Used
44
Number of Observations with Missing Values 1

Source

Analysis of Variance
Sum of Mean
DF Squares Square F Value Pr > F

BUSINESS RESEARCH METHODS PROJECT REPORT

Source

28

Analysis of Variance
Sum of Mean
DF Squares Square F Value Pr > F

Model
528.498725.69974 21.36<.0001
Error
3810.137640.26678
Corrected Total 4338.63636

Root MSE
0.51651R-Square 0.7376
Dependent Mean 3.40909Adj R-Sq0.7031
Coeff Var
15.15089

Variable Label

Parameter Estimates
Parameter Standard
DF Estimate
Error t Value Pr > |t|

InterceptIntercept
Factor1
Factor2
Factor3
Factor4
Factor5

1
1
1
1
1
1

3.40909
0.67688
0.24674
0.31994
0.17488
0.10373

0.07787 43.78<.0001
0.07877 8.59<.0001
0.07877 3.13 0.0033
0.07877 4.06 0.0002
0.07877 2.22 0.0324
0.07877 1.32 0.1957

From the above table, we can see that the first 4 factors satisfy the
condition (<0.05).

2.5 LIMITATIONS

It is a non-probabilistic sampling, so the sample is not a proportion of the population and there is no system in
selecting the sample.

Our number of responses is 45 which are very low.

We had only 2 months which is very less time.

BUSINESS RESEARCH METHODS PROJECT REPORT

From the results we named the 5 factors as follows:

Factor 1: Overall Satisfaction


Factor 2: Growth with time
Factor 3: Scope & new ideas
Factor 4: Profile
Factor 5: Salary
We can see that Factor 1 consists of main variables which are contributing to the Overall Satisfaction of an individual:

Career Advancement Opportunities


Rewards and Recognition
Work & Life Balance
Job Security
Clearly defined job description
Motivation, Appreciation from the supervisor
Communication from superiors
Working Environment
You are valued by the company
Efficient Management System

We can see that Factor 2 consists of main variables which are contributing to the Growth with time of an individual:

Experience
Current Annual Salary

We can see that Factor 3 consists of main variables which are contributing to the Scope & new ideas of an individual:

You are valued by company


You are encouraged to experiment with new methods/ideas

We can see that Factor 4 consists of main variables which are contributing to the Profile of an individual:

Profile in which you are working

We can see that Factor 5 consists of main variables which are contributing to the Salary of an individual:

Current Annual Salary

29

BUSINESS RESEARCH METHODS PROJECT REPORT

30

The growing attrition is definitely a threat towards any industry. The threat increases more in case of IT industry as
the cost of attrition is more in this type of industries. Our research showed that employee dissatisfaction is a major
factor in employees decision of changing the organization. Some recommendations for the control of attrition rate are
as follows:
1. More Importance on Human Resource problems.
2. Motivation from the superior is very much needed.
3. Creating friendly environment in the organization also required.
4. Job description and Salary are the most sensitive areas which the organization should carefully take care.
Department should be made which would work on Employee retention strategy.

BUSINESS RESEARCH METHODS PROJECT REPORT

31

5.1 THE QUESTIONNAIRE:


Please tick the option you feel appropriate for the questions given below:
Age
o
o
o
o
o

Below 25
25-30
31-35
36-40
Above 40

Gender
o Male
o Female
Marital Status:
o Single
o Married
o others
Experience:
o
o
o
o

Below 1 year
1year-2 years
2 years-5 years
Above 5 Years

Current Annual Salary


o
o
o
o
o

Below 2lakhs
2lakhs-5lakhs
5lakhs-7lakhs
7lakhs-10lakhs
Above 10lakhs

On the level of your satisfaction, rate the following on a scale of 1 5 with 1 being very satisfied and 5 being least
satisfied:
Attributes

COMPENSATION PACKAGE

BUSINESS RESEARCH METHODS PROJECT REPORT


CARRER ADVANCEMENT

REWARDS AND APPRECIATION

APPRECIATED BY SUPERVISOR

WORK AND LIFE BALANCE


*
CURRENT LOCATION PREFERENCE

*
*

32

CLEARLY DEFINED JOB DESCRIPTION

PROFILE IN WHICH YOU ARE WORKING

MOTIVATION FROM SUPERIORS


*
PEERS BONDING

*
*

*
*

*
*

*
*

How would you rate your work pressure in your organization?


o
o
o
o
o

Very High
High
Normal
Low
Very low

Are you satisfied with your timing shifts in your organization?


o Yes
o No
Have you ever observed or experienced any of the following forms of discrimination or harassment in your company?
o
o
o
o
o

Racial discrimination
Sexual harassment
Gender discrimination
None observed
Others specify___________

Would you advise a friend to apply for a job in this company?


Definitely
Probably
Not sure
Probably not
Definitely not
Overall, how satisfied are you with your position in the company? ________

BUSINESS RESEARCH METHODS PROJECT REPORT

33

5.2 SECONDARY DATA ON ATTRITION RATE:


The current Attrition rate in some of the IT industry is shown in the table below.
Serial
No
1
2
3
4
5
6
7

COMPANY NAME
INFOSYS
TCS
WIPRO
COGNIZANT
ZENPACT
SYNTEL
HCL Technologies

ATTRITION RATE (%)


11.60 %
11.50 %( IT services-10.8%, BPO18.3%)
(IT services- 14.8 %, BPO-15 %)
11.20 %
23 %
11.20 %
(IT secvices-12.8 %, BPO-21 %)

[Taken from, 3. IT-ITES Companies official reports ending December 2009.]

The above table shows some of the software industry and their respective attrition rate. We can see that almost all
companies listed above have an attrition rate more than 10%. This is threatening figure for IT industry and its control
should be properly taken care off.

BUSINESS RESEARCH METHODS PROJECT REPORT

34

1. Human Resource Challenges & Practices in IT Industry by Rakesh S. Patil, Varsha Patil and
Pratibha Waje
Proceedings of the 5th National Conference; INDIACom-2011
Computing For Nation Development, March 10 11, 2011
Bharati Vidyapeeths Institute of Computer Applications and Management, New Delhi

2. Indian Software Sector Need for HR Process Re-engineering by V. Anoop Kumar and Dr. R.
Ganesan
IRACST- International Journal of Research in Management & Technology (IJRMT), ISSN: 2249-9563
Vol. 2, No.6, December 2012
3. IT-ITES Companies official reports ending December 2009.
http://www.techgoss.com/Story/227014-IT--amp--BPO-attrition-rates.aspx