Professional Documents
Culture Documents
RESOURCES IN SOFTWARE
INDUSTRY
PREPARED FOR
Dr. KAUSHIK BHATTACHARJEE
INSTITUTE OF MANAGEMENT TECHNOLOGY
HYDERABAD
BY:
RAKTIM ROY CHOWDHURY
KAUSTAV SAHA
CHANDAN MOHANTY
SATYAJEET SAMANTARAY
The cost of employee leaving the organization is very high in IT industry and hence we must understand the reason
for this attrition which will help organization evolve and be more profitable. Our Research aims to find the important
factors responsible for dissatisfaction of Human Resource in an organization and thereby measuring its effect on
Attrition rate.
In our Research we used Questionnaire as a tool to collect information from forty five Software professional. The
analysis of survey showed different Problems of the IT professional and was also a measure of their dissatisfaction
level about various factors. The Research hints on the fact that dissatisfaction among Human resource do exists in IT
industry and it has led to Attrition. Attrition rate can be defined as reduction of employees through Death, Retirement,
or Resignation. In recent time Attrition rate in IT industry is growing at a rapid rate and it has been a great threat to
industries.
Page No.
1
Introduction
Methodology
15
2.5 Limitations
28
3 Findings
29
4 Recommendations
30
5 Appendices
31
31
33
6 Bibliography
34
Software industry is acknowledged as an important engine of economic growth for many developing and under
developed countries. Software development is a service that is both labor and knowledge intensive. The human
resources are the greatest asset is a general statement, often heard in corporate boardrooms is true in most of the
industries. However, nowhere are human resources as critically important as in the software sector. Human
resources are not only the drivers and principal value creators of the output of this industry; they are also the
intellectual capital or the infrastructure investment. Therefore, attracting, training, retaining and motivating
employees are the critical success determinants of the software industry. With the ongoing slowdown in Europe
and US, the software industry is again in limelight with its key HR issues. The industry is employee oriented. The
employees are its key resource. Their competence and enthusiasm plays a great role in success of the industry.
Software is a wealth and job creating industry, which has in just a few years, grown to US $ 1 trillion, employing
millions of professionals worldwide. The Indian software industry has burgeoned, showing a nearly 50%
compounded annual growth rate over the recent years [1. Human Resource Challenges & Practices in IT
Industry by Rakesh S. Patil, Varsha Patil and Pratibha Waje-Abstract]. Being a knowledge-based industry, a
high intellectual capital lends competitive advantage to a firm. Intellectual capital comprises human capital and
any created bit of knowledge or expertise. With a global explosion in market-opportunities in the software
industry, the shortage of manpower both in numbers and skills is a prime challenge for HR professionals. The
related issues are varied indeed: recruitment of world-class workforce and their retention, compensation and career
planning, technological obsolescence and employee turnover.
has been concentrated in just 4 or 5 of the metros. Its long term growth, however, depends upon moving large
parts of its operations to smaller cities. One of the major challenges is to find enough people with good language
skills in these cities. This is potentially a major problem for the whole industry. So our policy makers shall give
prominent importance to address these issues. Building Global Organizations: As Indian IT companies grow, and
enter new geographies, they will need to become truly international [2. Indian Software Sector Need for HR
Process Re-engineering by V. Anoop Kumar and Dr. R. Ganesan.SUGGESTIONS (Page 4) Paragraph 7].
Their delivery models too will need this, as customers push for multi-country disaster recovery sites. These
factors, and the possibility of inorganic growth by acquiring foreign companies, will all dictate the increasing
globalization of Indian IT companies.
1. To do this successfully, they will have to modify and adapt their structure and organizational culture to be able
to absorb and draw the best from professionals of different nationalities and cultures. A basic change in mindset is needed for this to happen successfully, and this is a major challenge for home-grown, very "Indian"
companies: how to transform into global corporations without losing the positive values and culture that they
have developed.
2.
The Indian software export market is in the right path and the domestic software market has moved
beyond single digit growth to enter the double-digit phase over the past two years. The domestic market, which
has traditionally lagged behind the exports segment, has shown promising growth in the recent years,
emphasizing need for the software industry to re-look at this market and the potential business opportunities it
offers. The domestic market growth was stimulated by a drop in prices, resulting in larger volume growth
compared to last year. So we have better opportunities than many other developing or even developed
countries with regard to human resources. If there is a better policy and implementation to solve the HR
challenges discussed here, there is no doubt we will become the masters in the software industry globally.
PROCESS: The data is collected by sending a questionnaire to software employees of different software companies
from different places of India. We received 45 responses.
INSTRUMENTS: After getting the responses, we used several Multivariate Analysis techniques like Factor Analysis,
Correlation and Linear Regression Analysis.
MEANS: We want to measure the Overall Satisfaction level of the software employees with respect to variables like .
1. Gender
Male 39 (87%)
Female 06 (13%)
2. Experience
10
OTHER QUESTIONS:
4. Compensation Package [6. On the level of your satisfaction, please rate the following factors
on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 05 (11%)
Dissatisfied
13 (29%)
Neutral
13 (29%)
Satisfied
13 (29%)
Highly Satisfied 01 (2%)
5. Career Advancement Opportunities [6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 03 (7%)
Dissatisfied
10 (22%)
Neutral
11 (24%)
Satisfied
20 (44%)
Highly Satisfied 01 (2%)
11
6. Rewards and Recognition [6. On the level of your satisfaction, please rate the following
factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 01 (2%)
Dissatisfied
09 (20%)
Neutral
16 (36%)
Satisfied
17 (38%)
Highly Satisfied 02 (4%)
7. Work and Life Balance [6. On the level of your satisfaction, please rate the following factors
on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
10 (22%)
Neutral
11 (24%)
Satisfied
18 (40%)
Highly Satisfied 04 (9%)
8. Job Security [6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
03 (7%)
Neutral
08 (18%)
Satisfied
22 (49%)
Highly Satisfied 10 (22%)
9. Current location preference [6. On the level of your satisfaction, please rate the following
factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
03 (7%)
Neutral
9 (20%)
Satisfied
19 (42%)
Highly Satisfied 12 (27%)
12
10. Clearly Defined Job Description [6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
11. Profile in which you are working [6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
04 (9%)
Neutral
11 (24%)
Satisfied
23 (51%)
Highly Satisfied 05 (11%)
12. Motivation, Appreciation from Supervisor [6. On the level of your satisfaction, please rate
the following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
07 (16%)
Neutral
15 (33%)
Satisfied
16 (36%)
Highly Satisfied 05 (11%)
13. Communication from Superiors [6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
Highly Dissatisfied 02 (4%)
Dissatisfied
05 (11%)
Neutral
13 (29%)
Satisfied
19 (42%)
Highly Satisfied 06 (13%)
13
14. Peer's Bonding [6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
16. Overall satisfaction considering all factors [6. On the level of your satisfaction, please rate
the following factors on the scale given.(1- Highly Dissatisfied, 5- Highly Satisfied)]
17. You are valued by the company [7. On the level of your
agreeableness, please rate the following factors on the scale given.(1- Strongly Disagree, 5Strongly Agree)]
Strongly Disagree 01 (2%)
Disagree
07 (16%)
Neutral
10 (22%)
Agree
24 (53%)
Strongly Agree 03 (7%)
14
18. You are encouraged to experiment with new methods/ideas [7. On the level of your
agreeableness, please rate the following factors on the scale given.(1- Strongly Disagree, 5Strongly Agree)]
Strongly Disagree 01 (2%)
Disagree
06 (13%)
Neutral
11 (24%)
Agree
25 (56%)
Strongly Agree 02 (4%)
19. Efficient management system [7. On the level of your agreeableness, please rate the
following factors on the scale given.(1- Strongly Disagree, 5- Strongly Agree)]
20. Are you satisfied with your timing shifts in the organization?
Yes 31 (69%)
No 14 (31%)
22. Would you advise a friend to apply for a job in your organization?
Definitely
20 (44%)
Probably
12 (27%)
Not Sure
07 (16%)
Probably Not 03 (7%)
Definitely Not 03 (7%)
4. Experience
5. Current Annual Salary
6. On the level of your satisfac
6. On the level of your sat_0001
6. On the level of your sat_0002
6. On the level of your sat_0003
6. On the level of your sat_0004
6. On the level of your sat_0005
6. On the level of your sat_0006
2.45454550.8478302
2.20454550.8781467
2.79545451.0472455
3.11363641.0165127
3.22727270.9115190
3.27272731.0645151
3.79545451.0247982
3.79545451.0692215
3.52272730.9019007
15
16
Correlations
6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 7.
On On On On On On On On On On On On On 7. 7.
th th th th th th th th th th th th th On On
5. e e e e e e e e e e e e e the the
Cu lev lev lev lev lev lev lev lev lev lev lev lev lev lev lev
rre el el el el el el el el el el el el el el el
nt of of of of of of of of of of of of of of of
An yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. nu ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex al sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02
4.
Experienc
e
5. Current
Annual
Salary
6. On the
level of
your
satisfac
6. On the
level of
your
sat_0001
6. On the
level of
your
sat_0002
6. On the
level of
your
sat_0003
17
Correlations
6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 7.
On On On On On On On On On On On On On 7. 7.
th th th th th th th th th th th th th On On
5. e e e e e e e e e e e e e the the
Cu lev lev lev lev lev lev lev lev lev lev lev lev lev lev lev
rre el el el el el el el el el el el el el el el
nt of of of of of of of of of of of of of of of
An yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. nu ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex al sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02
6. On the
level of
your
sat_0004
6. On the
level of
your
sat_0005
6. On the
level of
your
sat_0006
6. On the
level of
your
sat_0007
6. On the
level of
your
sat_0008
6. On the
level of
your
sat_0009
6. On the
level of
your
sat_0010
6. On the
level of
your
sat_0011
7. On the
level of
your
4ablenes
7. On the
6. On the level of your satisfaction, please rate the 0.00.10.10.40.30.41.00.40.20.30.50.50.40.5 0.5 0.5 0.5
following factors on the scale given.(1- 1, 5- 5) [Job 292 25 98 47 99 78 00 49 44 70 04 16 47 34 21 47 03
Security]
0 10 47 00 47 68 00 08 18 14 14 89 96 33 13 10 80
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Current location preference]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Clearly Defined Job Description]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Profile in which you are working]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5) [
Motivation, Appreciation from Supervisor]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Communication from Superiors]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Peer's Bonding]
6. On the level of your satisfaction, please rate the
following factors on the scale given.(1- 1, 5- 5)
[Working environment]
7. On the level of your 4ableness, please rate the
following factors on the scale given.(1- 1, 5- 5)
[You are valued by the company]
7. On the level of your 4ableness, please rate the
18
Correlations
6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 6. 7.
On On On On On On On On On On On On On 7. 7.
th th th th th th th th th th th th th On On
5. e e e e e e e e e e e e e the the
Cu lev lev lev lev lev lev lev lev lev lev lev lev lev lev lev
rre el el el el el el el el el el el el el el el
nt of of of of of of of of of of of of of of of
An yo yo yo yo yo yo yo yo yo yo yo yo yo yo yo
4. nu ur ur ur ur ur ur ur ur ur ur ur ur ur ur ur
Ex al sa sa sa sa sa sa sa sa sa sa sa sa 4a 4a 4a
per Sa tis t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ t_ bl b_ b_
ien lar fa 00 00 00 00 00 00 00 00 00 00 00 en 00 00
ce y c 01 02 03 04 05 06 07 08 09 10 11 es 01 02
level of
your
4ab_0001
7. On the
level of
your
4ab_0002
0.0 270.0 80 75 38 47 76 51 02 78 01 14 64 43 00 22
342 52 73 53 73 26 10 30 87 27 05 70 81 60 69 00 53
0
84
0.20.00.10.50.50.40.50.20.30.10.50.50.10.4 0.4 0.5 1.0
481 96 74 00 80 75 03 33 57 70 98 98 89 96 68 22 00
2 17 31 94 28 03 80 16 15 05 45 76 11 73 41 53 00
4.
Experience
5. Current
Annual
Salary
- - 0.
0. - 0.
0.
0. 0. 0. 0. 0. 0.
1.0 410.0 090.1 130.1 100.0 16 30 02 22 04 080.10.1
000 92 23 42 88 83 75 60 46 46 52 01 94 81 40 26 17
0 8 85 9 00 8 98 6 88 6 1 9 0 4 8 95 77
1.
- - 0. - 0. 0. 0. - 0. 0. 0.4 000.2 0.0.1 0.0.0 160.3 37 10 10 0. 05 300.20.1
192 00 73 34 57 08 84 26 01 11 49 12 27 96 30 09 38
8 0 76 56 92 90 07 5 27 9 5 9 83 3 0 53 94
19
6. On the
level of
your
satisfac
6. On the
level of
your
sat_0001
6. On the
level of
your
sat_0002
6. On the
level of
your
sat_0003
6. On the
level of
your
sat_0004
6. On the
level of
your
sat_0005
6. On the
level of
your
sat_0006
8
1
0.
0. - 0.
0.
0. 0. 0. 0. 0. 0. - 6. On the level of your satisfaction, please rate the
0.0 271.0 350.0 070.0 020.1 16 18 23 17 09 100.00.0
following factors on the scale given.(1- 1, 5- 5)
238 37 00 92 48 58 07 92 48 95 12 87 75 06 35 51 13
[Compensation Package]
5 6 00 6 38 1 92 0 17 4 9 4 5 2 5 56 43
0.
1.
0.
0. - 0. 0. 0. 0. 0. 0. 6. On the level of your satisfaction, please rate the
0.0 340.3 000.5 080.0 290.2 42 18 27 42 17 070.00.0
following factors on the scale given.(1- 1, 5- 5)
942 56 59 00 13 01 29 48 90 91 64 10 62 61 33 38 99
[Career Advancement Opportunities]
9 1 26 0 51 4 49 7 64 2 5 2 3 0 6 12 55
- 0. - 0.
0.
0.
0. 0. 0. 0. 0. 0. 6. On the level of your satisfaction, please rate the
0.1 150.0 511.0 260.0 300.1 20 07 08 29 20 210.10.1
following factors on the scale given.(1- 1, 5- 5)
880 79 48 35 00 73 28 32 36 14 55 27 16 86 25 92 69
[Rewards and Recognition]
0 2 38 1 00 9 28 8 40 5 1 4 2 3 3 72 87
- 0. - 0.
1. - 0. - 0. 0. 0. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.1 080.0 080.2 000.0 020.1 22 22 28 14 51 110.10.0
following factors on the scale given.(1- 1, 5- 5)
383 90 75 01 67 00 40 30 97 48 14 05 49 70 54 28 53
[Work and Life Balance]
8 8 81 4 39 0 22 4 70 2 4 3 3 7 0 82 44
0.
0.
0.
0. - 0. 0. 0. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.1 080.0 020.0 041.0 220.2 17 24 15 11 19 040.30.1
following factors on the scale given.(1- 1, 5- 5) [Job 759 40 07 94 28 02 00 68 19 30 95 85 36 82 64 17 08
Security]
8 7 92 9 28 2 00 1 85 5 2 1 5 3 7 35 41
- - 0.
0. - 0.
1.
0. 0. 0. 0. 0. 0. - 6. On the level of your satisfaction, please rate the
0.1 160.0 290.3 020.2 000.0 38 05 18 18 09 130.00.1
following factors on the scale given.(1- 1, 5- 5)
060 26 29 48 03 30 26 00 46 16 39 85 03 67 65 13 65
[Current location preference]
6 5 20 7 28 4 81 0 09 9 6 5 4 7 2 03 60
- 0.
0.
0. - 0.
0. 0. 0. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.0 300.1 290.1 190.2 041.0 35 16 03 27 50 130.10.0
following factors on the scale given.(1- 1, 5- 5)
468 12 48 06 36 77 19 60 00 25 79 10 24 44 44 26 31
[Clearly Defined Job Description]
8 7 17 4 40 0 85 9 00 2 0 3 8 2 6 88 80
20
6. On the
level of
your
sat_0007
6. On the
level of
your
sat_0008
6. On the
level of
your
sat_0009
6. On the
level of
your
sat_0010
6. On the
level of
your
sat_0011
7. On the
level of
your
4ablenes
7. On the
level of
your
4ab_0001
7. On the
- - 0. - 0. - 0.
0.
1. 0. 0. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.1 370.1 420.2 220.1 380.3 00 04 05 23 03 030.10.3
following factors on the scale given.(1- 1, 5- 5)
646 11 69 91 01 48 73 16 52 00 12 15 03 44 08 38 23
[Profile in which you are working]
6 9 54 2 45 2 05 9 52 0 2 2 6 2 0 44 90
- - 0.
0.
0.
0.
0. 1. 0. 0. 0. 0. 6. On the level of your satisfaction, please rate the
0.3 100.1 180.0 220.2 050.1 04 00 64 15 09 000.00.0
following factors on the scale given.(1- 1, 5- 5) [
052 49 81 64 75 14 49 39 67 12 00 59 63 88 16 57 38
Motivation, Appreciation from Supervisor]
1 5 29 5 51 4 52 6 90 2 0 3 1 4 0 86 57
0. - 0.
0. - 0. - 0. 0. 1. 0. 0. 0.
6. On the level of your satisfaction, please rate the
0.0 100.2 270.0 280.1 180.0 05 64 00 32 14 150.20.1
following factors on the scale given.(1- 1, 5- 5)
201 12 38 10 82 05 58 85 31 15 59 00 77 96 39 15 32
[Communication from Superiors]
9 9 74 2 74 3 51 5 03 2 3 0 1 9 4 79 76
0.
0.
0.
0. - 0. 0. 0. 1. 0. 0. - 6. On the level of your satisfaction, please rate the
0.2 270.1 420.2 140.1 180.2 23 15 32 00 42 120.00.1
following factors on the scale given.(1- 1, 5- 5)
294 83 77 62 91 49 13 03 72 03 63 77 00 02 33 55 48
[Peer's Bonding]
0 1 55 3 62 3 65 4 48 6 1 1 0 5 9 26 43
- - 0.
0. - 0.
0.
0. 0. 0. 0. 1. 0. 6. On the level of your satisfaction, please rate the
0.0 050.0 170.2 510.1 090.5 03 09 14 42 00 010.30.2
following factors on the scale given.(1- 1, 5- 5)
481 96 90 61 08 70 98 67 04 44 88 96 02 00 92 46 39
[Working environment]
4 3 62 0 63 7 23 7 42 2 4 9 5 0 8 73 11
- 0. - 0.
0.
0.
0. 0. 0. 0. 0. 1.
7. On the level of your 4ableness, please rate the
0.0 300.1 070.2 110.0 130.1 03 00 15 12 01 000.40.0
following factors on the scale given.(1- 1, 5- 5) [You 840 30 03 33 12 54 46 65 34 08 16 39 33 92 00 88 42
are valued by the company]
8 0 55 6 53 0 47 2 46 0 0 4 9 8 0 25 45
- 7. On the level of your 4ableness, please rate the
0. - 0. - 0.
0.
0. 0. 0. 0. 0. 0.
following factors on the scale given.(1- 1, 5- 5) [You 0.1 200.0 030.1 120.3 010.1 13 05 21 05 34 481.00.3
are encouraged to experiment with new
269 95 51 81 92 88 17 30 26 84 78 57 52 67 82 00 48
methods/ideas]
5 3 56 2 72 2 35 3 88 4 6 9 6 3 5 00 76
7. On the level of your 4ableness, please rate the
- 0. - 0.0.1 0.0.1 -0.0 - 0. 0. - 0. -0.31.0
21
level of
your
4ab_0002
5.
Cur
ren
t
An
nua
4.
l
Experienc Sal
e ary
0.1 130.0 09 69 05 08 0. 31 0. 03 13 0. 23 0. 48 00
177 89 13 95 87 34 41 16 80 32 85 27 14 91 04 76 00
7 4 43 5
4 56 39 7 6 84 1 24
0
0
3
5
0.2
0.7
812
0.685 0.779 0.7950.871 0.71 0.66 0.60 0.80 928 0.62 0.763 0.828 0.694 0.86
0.537085 693 0.656 6730 6269 1882 1206 6641 4169 9447 6780 986 590 9959 4582 9799 661
42 815765
3
8
7
2 78 87 35 41 7 355
7
2
9 907
16.518416714.82758155
21.690835150.20450685
31.486328300.31203318
41.174295120.06178711
0.3834
0.0995
0.0874
0.0691
0.3834
0.4829
0.5703
0.6394
22
51.112508010.30598229
60.806525720.05180993
70.754715790.07331249
80.681403310.11204519
90.569358120.06014472
100.509213390.03815070
110.471062690.13719308
120.333869610.02526969
130.308599920.09590531
140.212694620.04874815
150.163946460.05698330
160.106963170.00769928
170.09926389
0.0654
0.0474
0.0444
0.0401
0.0335
0.0300
0.0277
0.0196
0.0182
0.0125
0.0096
0.0063
0.0058
0.7048
0.7523
0.7967
0.8368
0.8703
0.9002
0.9279
0.9476
0.9657
0.9782
0.9879
0.9942
1.0000
Based on the Eigenvalues (>1) we have divided the variables (17) into 5 Factors. The 5 factors
describe 70.48% of the variance of the total dataset.
Eigenvectors
1
4. Experience
5. Current
Annual Salary
6. On the level
of your satisfac
6. On the level
of your
sat_0001
6. On the level
of your
sat_0002
6. On the level
of your
sat_0003
6. On the level
of your
sat_0004
6. On the level
of your
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Compensation Package]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Career Advancement Opportunities]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Rewards and Recognition]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Work and Life Balance]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Job Security]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Current location preference]
23
Eigenvectors
1
sat_0005
6. On the level
of your
sat_0006
6. On the level
of your
sat_0007
6. On the level
of your
sat_0008
6. On the level
of your
sat_0009
6. On the level
of your
sat_0010
6. On the level
of your
sat_0011
7. On the level
of your
4ablenes
7. On the level
of your
4ab_0001
7. On the level
of your
4ab_0002
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Clearly Defined Job Description]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Profile in which you are working]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [ Motivation, Appreciation from Supervisor]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Communication from Superiors]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Peer's Bonding]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Working environment]
7. On the level of your 4ableness, please rate the following factors on the scale
given.(1- 1, 5- 5) [You are valued by the company]
7. On the level of your 4ableness, please rate the following factors on the scale
given.(1- 1, 5- 5) [You are encouraged to experiment with new methods/ideas]
7. On the level of your 4ableness, please rate the following factors on the scale
given.(1- 1, 5- 5) [Efficient management system]
Factor Pattern
Factor1 Factor2 Factor3 Factor4 Factor5
4.
Experience
5. Current
Annual
Salary
6. On the
level of your 6. On the level of your satisfaction, please rate the following
satisfac
factors on the scale given.(1- 1, 5- 5) [Compensation Package]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Career Advancement
sat_0001
Opportunities]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Rewards and
sat_0002
Recognition]
24
Factor Pattern
Factor1 Factor2 Factor3 Factor4 Factor5
6. On the
level of your 6. On the level of your satisfaction, please rate the following
sat_0003
factors on the scale given.(1- 1, 5- 5) [Work and Life Balance]
6. On the
level of your 6. On the level of your satisfaction, please rate the following
sat_0004
factors on the scale given.(1- 1, 5- 5) [Job Security]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Current location
sat_0005
preference]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Clearly Defined Job
sat_0006
Description]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Profile in which you are
sat_0007
working]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [ Motivation,
sat_0008
Appreciation from Supervisor]
6. On the
6. On the level of your satisfaction, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Communication from
sat_0009
Superiors]
6. On the
level of your 6. On the level of your satisfaction, please rate the following
sat_0010
factors on the scale given.(1- 1, 5- 5) [Peer's Bonding]
6. On the
level of your 6. On the level of your satisfaction, please rate the following
sat_0011
factors on the scale given.(1- 1, 5- 5) [Working environment]
7. On the
7. On the level of your 4ableness, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [You are valued by the
4ablenes
company]
7. On the
7. On the level of your 4ableness, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [You are encouraged to
4ab_0001 experiment with new methods/ideas]
7. On the
7. On the level of your 4ableness, please rate the following
level of your factors on the scale given.(1- 1, 5- 5) [Efficient management
4ab_0002 system]
6.51841671.69083521.48632831.17429511.1125080
25
6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 6. On 7. On 7. On 7. On
5.
the
the
the
the
the
the
the
the
the
the
the
the
the
the
the
Curre level level level level level level level level level level level level level level level
nt
of
of
of
of
of
of
of
of
of
of
of
of
of
of
of
4. Annua your your your your your your your your your your your your your your your
Experi
l satisfa sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 sat_00 4ablen 4ab_0 4ab_0
ence Salary
c
01
02
03
04
05
06
07
08
09
10
11
es
001
002
0.7324 0.7387 0.6402 0.6194 0.6970 0.6043 0.7049 0.7205 0.6478 0.6871 0.6995 0.7403 0.7119 0.8439 0.6989 0.81460.6803
0142 0925 7081 2439 3636 9558 9162 5071 3571 2059 2090 4438 0467 7377 6201 0185 3926
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Compensation Package]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Career Advancement Opportunities]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Rewards and Recognition]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Work and Life Balance]
6. On the level of your satisfaction, please rate the following factors on the
4. Experience
5. Current
Annual Salary
6. On the level
of your satisfac
6. On the level
of your
sat_0001
6. On the level
of your
sat_0002
6. On the level
of your
sat_0003
6. On the level
26
of your
sat_0004
6. On the level
of your
sat_0005
6. On the level
of your
sat_0006
6. On the level
of your
sat_0007
6. On the level
of your
sat_0008
6. On the level
of your
sat_0009
6. On the level
of your
sat_0010
6. On the level
of your
sat_0011
7. On the level
of your
4ablenes
7. On the level
of your
4ab_0001
7. On the level
of your
4ab_0002
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Communication from Superiors]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Peer's Bonding]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Working environment]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Current location preference]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Clearly Defined Job Description]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [Profile in which you are working]
6. On the level of your satisfaction, please rate the following factors on the
scale given.(1- 1, 5- 5) [ Motivation, Appreciation from Supervisor]
7. On the level of your 4ableness, please rate the following factors on the scale 0.29 0.13 0.26 0.68 0.21
given.(1- 1, 5- 5) [You are valued by the company]
836 262 485 850 950
7. On the level of your 4ableness, please rate the following factors on the scale 0.20 0.06 0.12 0.86 0.03
given.(1- 1, 5- 5) [You are encouraged to experiment with new methods/ideas] 266 094 782 746 161
7. On the level of your 4ableness, please rate the following factors on the scale 0.67 0.14 0.13 0.43 0.00
given.(1- 1, 5- 5) [Efficient management system]
563 024 708 053 732
Correlation Analysis
The CORR Procedure
Simple Statistics
N Mean Std Dev Sum Minimum Maximum
27
Factor1
Factor2
Factor3
Factor4
Factor5
Simple Statistics
N Mean Std Dev Sum Minimum Maximum
44
44
44
44
44
0 1.00000
0 1.00000
0 1.00000
0 1.00000
0 1.00000
0
0
0
0
0
-1.88834
-3.13915
-3.12610
-2.05995
-2.83701
1.85313
1.82304
2.55692
2.61741
2.02328
Source
Analysis of Variance
Sum of Mean
DF Squares Square F Value Pr > F
Source
28
Analysis of Variance
Sum of Mean
DF Squares Square F Value Pr > F
Model
528.498725.69974 21.36<.0001
Error
3810.137640.26678
Corrected Total 4338.63636
Root MSE
0.51651R-Square 0.7376
Dependent Mean 3.40909Adj R-Sq0.7031
Coeff Var
15.15089
Variable Label
Parameter Estimates
Parameter Standard
DF Estimate
Error t Value Pr > |t|
InterceptIntercept
Factor1
Factor2
Factor3
Factor4
Factor5
1
1
1
1
1
1
3.40909
0.67688
0.24674
0.31994
0.17488
0.10373
0.07787 43.78<.0001
0.07877 8.59<.0001
0.07877 3.13 0.0033
0.07877 4.06 0.0002
0.07877 2.22 0.0324
0.07877 1.32 0.1957
From the above table, we can see that the first 4 factors satisfy the
condition (<0.05).
2.5 LIMITATIONS
It is a non-probabilistic sampling, so the sample is not a proportion of the population and there is no system in
selecting the sample.
We can see that Factor 2 consists of main variables which are contributing to the Growth with time of an individual:
Experience
Current Annual Salary
We can see that Factor 3 consists of main variables which are contributing to the Scope & new ideas of an individual:
We can see that Factor 4 consists of main variables which are contributing to the Profile of an individual:
We can see that Factor 5 consists of main variables which are contributing to the Salary of an individual:
29
30
The growing attrition is definitely a threat towards any industry. The threat increases more in case of IT industry as
the cost of attrition is more in this type of industries. Our research showed that employee dissatisfaction is a major
factor in employees decision of changing the organization. Some recommendations for the control of attrition rate are
as follows:
1. More Importance on Human Resource problems.
2. Motivation from the superior is very much needed.
3. Creating friendly environment in the organization also required.
4. Job description and Salary are the most sensitive areas which the organization should carefully take care.
Department should be made which would work on Employee retention strategy.
31
Below 25
25-30
31-35
36-40
Above 40
Gender
o Male
o Female
Marital Status:
o Single
o Married
o others
Experience:
o
o
o
o
Below 1 year
1year-2 years
2 years-5 years
Above 5 Years
Below 2lakhs
2lakhs-5lakhs
5lakhs-7lakhs
7lakhs-10lakhs
Above 10lakhs
On the level of your satisfaction, rate the following on a scale of 1 5 with 1 being very satisfied and 5 being least
satisfied:
Attributes
COMPENSATION PACKAGE
APPRECIATED BY SUPERVISOR
*
*
32
*
*
*
*
*
*
*
*
Very High
High
Normal
Low
Very low
Racial discrimination
Sexual harassment
Gender discrimination
None observed
Others specify___________
33
COMPANY NAME
INFOSYS
TCS
WIPRO
COGNIZANT
ZENPACT
SYNTEL
HCL Technologies
The above table shows some of the software industry and their respective attrition rate. We can see that almost all
companies listed above have an attrition rate more than 10%. This is threatening figure for IT industry and its control
should be properly taken care off.
34
1. Human Resource Challenges & Practices in IT Industry by Rakesh S. Patil, Varsha Patil and
Pratibha Waje
Proceedings of the 5th National Conference; INDIACom-2011
Computing For Nation Development, March 10 11, 2011
Bharati Vidyapeeths Institute of Computer Applications and Management, New Delhi
2. Indian Software Sector Need for HR Process Re-engineering by V. Anoop Kumar and Dr. R.
Ganesan
IRACST- International Journal of Research in Management & Technology (IJRMT), ISSN: 2249-9563
Vol. 2, No.6, December 2012
3. IT-ITES Companies official reports ending December 2009.
http://www.techgoss.com/Story/227014-IT--amp--BPO-attrition-rates.aspx