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Documentation in the SAP Service Marketplace

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Contents
Short Product Description................................ .............................. 4
Technical System Landscape................................ ......................... 5
Implementation Sequence ................................ .............................. 6
Software Components Overview................................ .................... 7
Related Information................................ ................................ ......... 9

August 2003

Short Product Description

Short Product Description


Records Management is a standard solution for the electronic management of records.
Quick access to information is an essential factor for successful transaction processing.
Records Management is a tool that enables this quick access: In a record, all documents and
all the other information objects required for a business process can be grouped together in
an overview hierarchy with any number of levels: documents, applications, processes. This
means: Records Management is not just a document or content management s ystem.
Records Management provides an electronic representation of the conventional paper
record, but also offers functions that far exceed those available for conventional records.
Records Management is a solution on top of other tools that helps you to
manage your
business processes: Business Workflow / WebFlow, Cases, Process Route (ad
-hoc
workflow), ArchiveLink, Document Finder, Business Communication.
As a summary, Records Management offers

a document management system

a cross system integration platform for business documents and business applications

process management by keeping track of business processes.

August 2003

Technical System Landscape

Technical System Landscape


If you buy Records Management you get the following components:

SAP Web Application Server


SAP Web Application Server is the fundamental platform on which Records
Management runs. Records Management is shipped together with the SAP Web
Application Server.
SAB Web AS also includ
infrastructure of SAP.

es the Knowledge Provider, the general document

SAP Content Server


SAP Content Server is the SAP storage system. It is an optional component for
Records Management. You can also use storage systems from other vendors. SAP
Content Server is shipped separately. You should use the most up-to-date release.
The SAP Content Server CD also contains SAP Cache Server and MaxDB. It is
possible to use SAP Cache Server even if you do not use SAP Content Server, and
you use a third-party storage system instead.

TREX
TREX (Text Retrieval and Information Extraction, formally called Index Server) is an
optional component for Records Management and is only needed if you want to use
the full text search function. TREX is shipped separately. Together wit
h SAP Web
Application Server 6.40, you have to use Release 6.0 with Support Package 1, Hotfix2.

The following graphic gives you an overview of the system landscape for Records
Management:

SAP Web Application Server

SAP Records Management

Knowledge Provider

SAP Content Server

SAP Cache Server

Index Server / TREX

Or third party product

August 2003

Implementation Sequence

Implementation Sequence
This section lists the sequence of steps required to implement Records Management.

No

Action

Remarks and subsequent Steps

[Corresponding Documentation]
1

Install SAP Web Application Server


[Installation Guide - SAP Web Application
Server <Release> on <operating system>:
<database>]

Install SAP Content Server


[Installation Guide SAP Content Server on
<operating system>]

Install TREX
[TREX6.0, SP1 in a Non-Portal Environment:
Install and Admin]

You can find the documentation


in SAP Service Marketplace under
service.sap.com/
instguides SAP Web Application
Server <Release>
You can find the documentation
in SAP Service Marketplace under
service.sap.com/ContentServer
Media Library Documentation
You can find the documentation
in SAP Service Marketplace under
service.sap.com/instguides SAP
Enterprise Portal Product Information
Enterprise Portal <Release> Installation

August 2003

Software Components Overview

Software Components Overview


This section provides additional information about the Records Management software
components.

SAP Web Application Server


Definition
SAP Web Application Server ( SAP Web AS ) provides the technological foundation for all
other mySAP Business Suite components. In a sense, SAP Web Application Server is the
"operating system" of mySAP Business Suite . Until SAP R/3 4.6D , SAP Web Application
Server was named SAP Basis.
In the past, SAP Basis was used and shipped exclusively as a n integral part of SAP R/3. This
was also reflected by the fact that SAP Basis and SAP R/3 had identical release names and
shared Support Packages.
With the introduction of mySAP Business Suite , SAP now offers multiple components that
build on SAP Web Appl ication Server. As a result, there is no tight naming relation between
SAP Web Application Server and SAP R/3 any more.

Use
SAP Web Application Server provides a platform for quickly developing and deploying
dynamic and collaborative Web applications or o ther thin-client applications (WAP, PDA, and
so on) and includes all proven SAP programming models and technologies. With SAP Web
Application Server , SAP natively supports open Internet standards, including such protocols
as HTTP, HTTPS, and SMTP, as well as Internet document standards like HTML and XML.
Open integration capabilities provide access to existing SAP and non -SAP applications. All
integration facilities supported by SAP are available with SAP Web Application Server . The
Java Connector or the DC OM Connector give ABAP applications access to Java or .NET
components and vice versa. In addition, the Internet Communication Framework (ICF) of
SAP Web AS enables ABAP -written programs to process and distribute HTTP
requests
directly. As a consequence, SAP Web Application Server can serve both as an HTTP server
and client. It serves as an HTTP server for bringing applications to the user via a Web
browser either directly or via a standard Web server. It serves as an HTTP client to access
other Web applicat ions for collecting information and data. To complete Web connectivity,
SAP Web AS provides full support for sending and receiving e-mails via SMTP.

TREX (Text Retrieval and Information Extraction)


TREX supports flexible document search, structuring of ext
ensive electronical document
collections by using automatical classification, and the extraction of interesting information
from a document corpus (text mining).

SAP Content Server


SAP Content Server is the standard content server of
SAP Web Application Se rver. SAP
Content Server is a central part of the Knowledge Provider (KPro) infrastructure, and can be
accessed via HTTP. Knowledge Provider also provides content caching functions in the form
of the Cache Server.
Benefits of SAP Content Server:
SAP Cont ent Server uses the SAP DB as the storage medium for any kind of document
managed by KPro. The resulting architecture is flexible and scalable. You can extend the

August 2003

Software Components Overview

capacity and improve the performance of SAP Content Server by adding more Web servers,
if needed, and by decoupling the database server from the Web servers.
The database is much better suited than a file system to the administration of large data
volumes.
The SAP DB version is independent of the SAP R/3 system release. SAP DB version 7.3 is
part of the SAP R/3 system
release 6.20. This version of the SAP DB has a maximum
capacity of 64 terabytes. In the unlikely event of this space being used up, you can install an
additional database.
The robust and easy -to-use SAP DB administration tools a re included in the SAP system
release. Automatic backups are also provided for.
The interface is based on the HTTP protocol.
The storage systems used are therefore
independent of the applications, and SAP Content Server can be integrated into any
application. SAP offers a Content Server certification service to companies who wish to
integrate SAP Content Server into their own applications. Several
well -known providers of
storage systems have successfully implemented this certification procedure.

August 2003

Related Information

Related Information
You can find the SAP Service Marketplace under the following Internet
address: http://service.sap.com

List of Related Documentation


Content

Location

Installation and upgrade information and


documentation

SAP Service Marketplace under


service.sap.com/instguides

General information on Records Management

SAP Service Marketplace under


service.sap.com/recordsmanagement

General information on released platforms

SAP Service Marketplace under


service.sap.com/platforms

Information on planning the system


infrastructure and network security

SAP Service Marketplace under Quick Link

ti for technical infrastructure information

securityguide for SAP Security Guide

network for SAP Network Integration


Guide

Information on hardware sizing, calculation of


hardware requirements and the Quick Sizer
tool

SAP Service Marketplace under


service.sap.com/sizing

Information and documentation on high


availability issues for a multitude of areas, for
example, SAP systems, databases, tools, and
network.

SAP Service Marketplace under


service.sap.com/ha

Information on the SAP Solution Manager

SAP Service Marketplace under


service.sap.com/solutionmanager

August 2003

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