INFOBrief

Dell PowerEdge 1600SC

Key Points
The Dell PowerEdge 1600SC delivers a combination of performance
and availability at aggressive prices, which makes it ideal for workgroup
server environments.

The PowerEdge 1600SC is a 2P tower server delivering performance

for file and print management and applications:

Dual 2.4GHz (and above) Intel Xeon processors with up to 2MB

L3 cache, 533MHz FSB

Up to 4GB of ECC DDR memory

Dell Enterprise Systems Group

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February 2004

Intel Gigabit1 Ethernet LAN on Motherboard (LOM)

The PowerEdge 1600SC delivers expandability for growth:

Up to nearly one Terabyte of storage (6 x 146GB SCSI= 876GB)

6 PCI slots: 2 x 64bit/100MHz (PCI-X); 2 x 64/66; 2 x 32bit/33MHz

The PowerEdge 1600SC offers availability features to help minimize

server downtime:

Hot-plug hard drives (optional)

RAID options, including support for PERC4/SC, PERC 3/SC and

CERC add-in cards

Hot plug, redundant power supplies (optional)

Supports Adaptive Load Balancing or Failover with optional

additional NICs

Server-class SCSI tape backup with Dells full range of internal

tape backup software supported

The PowerEdge 1600SC offers a choice of tested, validated and

supported operating systems: Microsoft Windows Server 2003,
Microsoft Windows 2003 Small Business Server, Microsoft
Windows 2000 Server, Windows 2000 SBS, Novell NetWare 6.5,
and Red Hat Linux ES3.0.

The PowerEdge 1600SC offers server management features:

Embedded Server Management hardware monitors voltage,

temperature, and fan RPM (requires loading of OpenManage
Server Agents to monitor and report this data to management
consoles)

Automatic recovery reboots the server in the event of an

operating system hang (requires the loading of Server Agents)

Comprehensive suite of server management software applications

Plug-ins for enterprise management consoles

DRAC III/XT option allowing for full remote access

This term indicates compliance with IEEE standard 802.3ab for Gigabit Ethernet, and does
not connote actual operating speed of 1 Gb/sec. For high speed transmission, connection to a
Gigabit Ethernet server and network infrastructure is required.

Dell Enterprise Systems Group

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February 2004

Product Description
The PowerEdge 1600SC is a highly-flexible, entry-level, dual processor
workgroup class server. It is designed to meet the needs of small-tomedium organizations as well as workgroups and remote offices in large
corporations and organizations. The PowerEdge 1600SC introduces a new
level of functionality into the entry-level dual processor workgroup
segment by offering the latest in processing, I/O, and storage technologies,
and more high availability features. The technology enhancements,
availability features, and best-in-class internal hot pluggable storage
capacity make the PowerEdge 1600SC one of the most flexible entry-level
dual-processor workgroup servers on the market.
PowerEdge 1600SC Overview of Key Features
Table 1 details the PowerEdge 1600SCs key features.
Table 1
Overview of PowerEdge 1600SC Features
Feature

Standard

Optional

Benefit

Processor

Intel Xeon
Processor

Up to 2 Intel Xeon
Processors

Performance: Xeon processors

provide high performance through
533MHz Front Side Bus, fast clock
speeds, up to 2MB L3 cache

Chipset

ServerWorks
GC_SL

Performance and scalability:

supports Xeon processors, and more
I/O bandwidth than prior high-end
chipsets from ServerWorks

PCI

6 slots total
(2x64bit/100MHz
PCI-X, 2x64bit/66MHz and
2x32bit/33MHz
PCI)

Scalability and Performance: six I/O

slots provide room for additional
functionality and future expansion; 64bit PCI slots provide bandwidth to
support maximum performance of nextgeneration peripheral devices (RAID
cards, Gigabit Ethernet); two 5V slots
support legacy PCI cards

Embedded
SCSI

Single channel
Ultra320

Performance: Ultra320 SCSI provides

twice the throughput as Ultra160 SCSI

RAID

Dell Enterprise Systems Group

PERC4/SC (SCSI),
PERC3/SC (SCSI),
CERC (IDE)

Page 3

Price, Performance and Availability:

Low-cost PCI RAID options provide an
excellent means of increasing
performance and/or data availability.

February 2004

Feature

Standard

Optional

Benefit

Availability

System
monitoring,
easy-access
chassis, ECC
memory

Hot-plug and
redundant power,
Hot-plug and
redundant hard
drives, RAID

Redundancy and Availability: helps

provide maximum uptime by ensuring
that at least one key component is
running at all times and if one fails, it
can be replaced quickly while the
system is running (hot-plug/redundant
options)

Management

Integrated
system
monitoring,
Dell
OpenManage
suite of
software

Dell Remote
Access Card
(DRACIII/XT) for
remote monitoring
and management

Remote Manageability: DRACIII/XT

allows an administrator in one location
to take control of a server at a different
location (dial in/dial out to console
capability via NIC), console redirection,
view event logs for diagnosis purposes,
system reset and power cycling, server
failure accessibility

Networking

Embedded
Intel
10/100/1000
Gigabit
Ethernet

Intel Copper
10/100/1000
Gigabit and 10/100
and Broadcom
Copper
10/100/1000
Gigabit

Price and Performance: embedded

standard Gigabit Ethernet helps
provide fast network connection;
failover and load balancing supported
with additional NICs and advanced
driver sets

Form Factor

5U Tower
(17.6H x
8.6W x
22.5D)

Space Saving: focused performance

and availability in a compact chassis

Markets/Applications
The PowerEdge 1600SC is designed from the ground up as an ideal
solution for small-to-medium businesses and remote sites that require dual
processor performance and high-availability features from one or a few
servers in one location.
Small businesses and organizations

File/print server
LAN infrastructure
Microsoft Small Business Server
E-mail/Groupware
Database server
Shared Internet access

Medium/large businesses and organizations

Dell Enterprise Systems Group

Distributed workgroup file/print server

LAN infrastructure
Small workgroup application server

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February 2004

High availability remote/branch office usage

Key Customer Benefits

Performance
The PowerEdge 1600SC incorporates the Intel Xeon processors,
ServerWorks GC-SL chipset, PC2100 DDR SDRAM, PCI-X and Ultra320
SCSI. Advantages of these performance features include:

The Intel Xeon processor with up to 2MB cache brings revolutionary

advancements in technology to dual processor servers with NetBurst
micro-architecture and Hyper-Threading Technology.

The GC-SL chipset supports dual Xeon processors and Intel NetBurst
microarchitecture, providing a 533 MHz system bus for performance
for dual-processor-multi-threaded applications or multitasking
environments.

Hyper-Threading which allows the OS to view the processor as two

logical processors helps improve performance because multiple tasks
can be run simultaneously. As a result, the technology is designed to
enable a platform to support more users or process more transactions
than a processor without this technology.

PC2100 DDR SDRAM memory channels offer a maximum memory

bandwidth of 3.2 GB/s through a 144-bit wide, 266 MHz Double Data
Rate SDRAM memory interface.

The next generation I/O, PCI eXtended (PCI-X or PCIx), provides high
bandwidth, low latency, and dedicated hardware interfaces between
internal chips and peripheral cards. There are 2 PCI-X slots on the
PowerEdge 1600SC 2 x 64-bit/100MHz in addition to 4 PCI slots for
6 total slots.

The PowerEdge 1600SC includes an embedded Gigabit Ethernet NIC.

The embedded Gigabit NIC provides customers with a cost effective,
high performance solution when used as the primary LAN
controller. The embedded NIC is backward compatible to 10/100 Mb/s
speeds.

System Availability
The PowerEdge 1600SC offers system availability features like an ECC
memory, systems monitoring hardware, optional hot-plug hard drives,
optional hot plug power supplies, optional remote management, optional
SCSI or IDE TBU, and optional SCSI and IDE RAID choices.

PowerEdge 1600SC makes protecting data through RAID flexible and

affordable. The 1600SC supports the PERC 4/SC and PERC3/SC RAID

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PCI cards for SCSI RAID or the CERC RAID PCI card for IDE RAID.
Either of these add-in options provides the flexibility of RAID levels 0,
1, or 5, factory configured, all at an affordable price.
Table 2
Comparison of RAID Options for the PowerEdge 1600SC
Attribute

PERC 4/SC

PERC 3/SC

CERC

Primary PCI

64 bit/33 MHz

32 bit/33 MHz

32 bit/33 MHz

Max I/O Bandwidth

Up to 320 MB/Sec per

channel

Up to 160MB/Sec per
channel

Up to 100MB/Sec
per channel

SCSI Channels

1 (U320)

1 (U160)

N/A

ATA Channels

N/A

N/A

Embedded

Yes

Yes

No

Cache

64MB

32MB

16MB

Battery-backup

No

No

No

RAID Levels Supported

0, 1, 5, 10, 50

0, 1, 5, 10, 50

0, 1, 5, 10

RAID Levels Factory

Installed

0, 1, 5

0, 1, 5

0, 1, 5

PowerEdge 1600SC can be configured with easy-to-service, hot plug

redundant power supplies. This option helps maximize system
uptime by providing a second power supply to keep the server upand-running in the event of a power supply failure.

Dell PowerVaultTM Tape backup products are designed to back up

large amounts of data, easily manage backups and restores and the
investment protection required to grow. The PowerEdge 1600SC
supports either SCSI or IDE internal tape drives. External storage is
not supported.

Scalability
Scalability features for the PowerEdge 1600SC include an optional second
processor, increased memory (up to 4GB), internal storage, and additional
PCI cards.

The PowerEdge 1600SC is scalable to 4GB of DDR SDRAM, allowing

server memory to increase as application demands increase.

Six I/O slots provide room for additional functionality and future
expansion.

The PowerEdge 1600SC has the potential for up to nearly one Terabyte
of storage, with 876GB maximum SCSI internal hard disk storage.

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February 2004

PowerEdge Family Comparisons

Comparison of PowerEdge 1600SC vs. PowerEdge 1400SC and 1500SC
PowerEdge 1600SC builds on the success of the PowerEdge 1400SC and
1500SC by providing customers with Xeon processor capability and several
optional high availability features. Table 3 shows how the PowerEdge
1600SC sizes up to its predecessors, the PowerEdge 1400SC and 1500SC.
Table 3
Feature Comparison of PowerEdge 1600SC versus 1400SC and
1500SC

Feature

PowerEdge 1400SC

PowerEdge 1500SC

PowerEdge 1600SC

Processors

Dual Intel
Pentium III

Dual Intel Pentium III

Dual Intel Xeon

512K L2 cache

512K 2MB L3
cache

512K L2 cache

1.13GHz and up

2.4GHz, 2.4GHz,
2.8GHz, 3.06GHz,
3.2GHz

1.13GHz and up

Chipset

ServerWorks HE-SL

ServerWorks LE

ServerWorks GC_SL

Front Side Bus

133Mhz

133Mhz

533Mhz

PCI

6 total- 4 x 64bit/33Mhz, 2 x 32bit/33Mhz

6 total- 4 x 64bit/66Mhz, 2 x 32bit/33Mhz

6 total- 2 x 64bit/100Mhz, 2 x 64bit/66Mhz, 2 x 32bit/33Mhz

Memory

2GB PC133 SDRAM

4GB PC133 SDRAM

4GB PC2100 DDR

DRAM

NIC

Embedded 10/100
Fast Ethernet

Embedded
10/100/1000 Gigabit
Ethernet

Embedded
10/100/1000 Gigabit
Ethernet

Video

ATI RAGE XL with

8MB SDRAM

ATI RAGE XL with

8MB SDRAM

ATI RAGE XL with

8MB SDRAM

Availability

Easy access chassis

Easy access chassis

Easy access chassis

ECC memory

ECC memory

ECC memory

Cabled SCSI HDDs

Std. Hot-Plug HDDs

Opt. Hot-Plug HDDs

Single Power Supply

Opt. Hot Plug/Rednt.

Power

Opt. Hot Plug/Rednt.

Power

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Feature

PowerEdge 1400SC

PowerEdge 1500SC

PowerEdge 1600SC

Internal Storage
Scalability and
Performance

4 non-hot plug HDDs

6 hot plug HDDs

6 hot plug (optional)

HDDs

GB2

292
max HDD
capacity

438 GB max HDD

capacity

U160 10K and 15K

SCSI HDDs, and IDE
HDDs

U160 10K and 15K

SCSI HDDs

Embedded SCSI
(HDDs)

Dual channel U160

Dual channel U160

SCSI

Single channel
U320 SCSI

Embedded IDE
(HDDs)

ATA-33

No IDE HDDs

ATA100

RAID support

PERC3/SC and DCL

CERC ATA100/4CH
(IDE)

PERC3/SC

PERC 4/SC
PERC3/SC

High Avail.
Clustering

No clustering

No clustering

No clustering

Rackable chassis

Not rackable

Not rackable

Not rackable

Management

LM81

LM81

ADM 1026

OpenManage
software

OpenManage
software

OpenManage
software

876GB max HDD

capacity
U320 10K and 15K
SCSI drives, and
IDE HDDs

CERC ATA100/4CH
(IDE)

Optional DRACIII/XT

Comparison of PowerEdge 1600SC vs. PowerEdge 600SC and 2600

The PowerEdge 1600SC complements the uni-processor PowerEdge 600SC
and the dual processor PowerEdge 2600, and all three products combined
will address a majority of the entry and mainstream tower server markets.
The following identifies the key points of differentiation between the
PowerEdge 1600SC and the tower-optimized servers that are positioned
above and below it.

For hard drives, GB means 1 billion bytes; accessible capacity varies with operating
environment.

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Comparison of the PowerEdge 1600SC vs. PowerEdge 2600

The main criteria that differentiate the entry workgroup and mainstream
workgroup segment are the levels of performance, availability and
scalability that the server provides as well as the price point the customers
are willing to pay for these features. Table 4 illustrates how the feature set
of the PowerEdge 1600SC compares to Dells mainstream server offering,
the PowerEdge 2600.
Table 4
Feature Comparison of PowerEdge 1600SC and 2600
Features

PowerEdge 1600SC

PowerEdge 2600

Processor

Dual Intel Xeon FC-PGA

Dual Intel Xeon FC-PGA

2.4 GHz 512K L2 cache

2.4 GHz 512K L2 cache

2.8 GHz 512K L2 cache

2.8 GHz 512K L2 cache

3.06 GHz up to 1MB L3 cache

3.06GHz up to 1MB L3cache

3.2 GHz up to 2MB L3 cache

3.2 GHz up to 2MB L3 cache

Chipset

ServerWorks GC-SL

Intel E7501

Front Side Bus

533MHz

533MHZ

I/O Channels

6 total:

7 total:

2xPCI-X slots (64-bit/100MHz)

6 x PCI-X slots (2x64-bit/133MHz

and 4x64-bit/100MHz)

2x64-bit/66MHZ, 2x32-bit/33MHz
Availability
Features

1 x32-bit/33Mhz PCI slot

Hot-plug hard drives (optional)

Hot-plug hard drives

ECC memory

ECC memory

Hot-plug, redundant power

(optional)

Hot-plug, redundant power

(optional)

Tool-less chassis

Hot-plug, redundant cooling

Embedded RAID with battery
backed cache (optional)
Tool-less chassis
HA 2 node cluster support

Min/Max
Memory
Internal
Storage
Scalability

Dell Enterprise Systems Group

128MB / 4GB DDR 266 ECC

SDRAM

256MB / 12GB DDR 266 ECC

SDRAM 6 DIMM sockets;

4 DIMM sockets

2 way interleaved

Up to 6 x 1 hot-plug (optional)
SCSI drives, or up to 4 IDE drives.
Up to 876GB SCSI or 480GB IDE
internal storage

Page 9

Up to 8 x 1 (6+2) hot-plug SCSI

drives
Up to 1.168GB maximum internal
storage
Option for 2 x 3 split backplane

February 2004

Features

PowerEdge 1600SC

PowerEdge 2600

Internal
Storage
Performance

10K and 15K RPM U320 SCSI

drives or IDE drives

10K and 15K RPM U320 SCSI

drives

External Hard
Drive Storage

None

PowerVault 2XXS
PowerVault 6XX
Dell/EMC products

Embedded
SCSI (HDDs)

Single-channel U320

Dual-channel U320 with option for

external routing

Embedded IDE
(HDDs)

ATA100

None

RAID Support

PERC4/SC Single channel U320

RAID controller with 64MB of
cache.

PERC4/Di (embedded dual channel

U320 RAID with 128MB of batterybacked cache)

PERC3/SC Single channel U160

RAID controller with 32MB of
cache.

PERC4/DC (U320 dual channel PCI

RAID controller)

CERC (quad-channel ATA RAID

controller)
Tape Support

PERC3/DC (dual-channel PCI RAID

controller)
PERC3/QC (quad-channel PCI
RAID controller)

Internal:

Internal:

PowerVault 110T TR40,

PowerVault 100T DDS4,
PowerVault 100T DAT72,
PowerVault 110T DLT VS80,
PowerVault 110T DLT VS160

Video

Embedded ATI Rage XL (8MB)

PowerVault 100T DDS4

PowerVault 100T DAT72
PowerVault 110T DLT VS80
PowerVault 110T DLT VS160
PowerVault 110T LTO
PowerVault 110T SDLT
PowerVault 110T DLT7000
External:
PowerVault 112T
PowerVault 120T DLT1 Autoloader
PowerVault 136T
PowerVault 128T
PowerVault 122T VS-80
Embedded ATI Rage XL (8MB)

USB
Performance

1.1

1. 1

Networking

Single embedded Intel Gigabit NIC

Single embedded Intel Gigabit NIC

Optional add-in: Intel PRO\100 S

NIC, Intel PRO\1000 XT NIC,
Broadcom 5703 (10/100/1000) NIC

Optional add-in: Intel PRO\100 S

NIC, Intel PRO\1000 XT NIC,
Broadcom 5703 (10/100/1000) NIC

Conexant V.92 PCI soft modem

Conexant V.92 PCI soft modem

Dell Enterprise Systems Group

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February 2004

Features

PowerEdge 1600SC

PowerEdge 2600

High
Availability
Clustering

Not Supported

Yes

Chassis

Tool-less Tower (not rackable)

Tool-less in a rackable tower (rack

kit optional)

Power Supply

2 x 450W redundant (1+1)

2 x 730W redundant (1 + 1)

Systems
Management

Integrated server monitoring

(ADM1026); OpenManage support

Embedded Server Management III

OpenManage support

Remote
Management

Optional Dell Remote Assistant

Card (DRACIII/XT)

Active ID (front)
Optional Embedded Remote
Access (ERA/O)

Chassis
Dimensions

17.61H x 8.57W x 22.53D

(44.73cm x 21.77cm x 57.23cm)

17.61H x 8.57W x 22.53D

(44.73cm x 21.77cm x 57.23cm)

Chassis
Weight

73 lbs (max config)

90 lbs (max config)

Rack Support

None

4-post Dell rack and 3rd party VersaRails

Comparison of the PowerEdge 1600SC vs. PowerEdge 600SC

The PowerEdge 600SC is Dells sub-entry workgroup server offering. Like
its name implies, the sub-entry segment is the most price-sensitive
segment. Generally, these products are designed for use for non-missioncritical applications since the extremely low price point prevents the
inclusion of dual processing and some availability and scalability features.
Table 5 compares the feature-set of the PowerEdge 600SC to the
PowerEdge 1600SC.

Table 5
Feature Comparison of PowerEdge 1600SC and 600SC
Features

PowerEdge 600SC

PowerEdge 1600SC

Processor

Single Intel Pentium 4

Dual Intel Xeon FC-PGA

2.4GHz 512K L2 cache

2.8GHz 512K L2 cache
3.06GHz 512K L2 cache

2.4GHz 512K: L2 cache

2.8 GHz 512K L2 cache
3.06 GHz 512K up to 1MB L3
cache
3.2 GHz 1MB up to 2MB L3
cache
ServerWorks GC-SL

Single Intel Celeron

Chipset

Dell Enterprise Systems Group

2.0GHz 128K L2 Cache

ServerWorks GC-SL

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February 2004

Features

PowerEdge 600SC

PowerEdge 1600SC

Front Side Bus

P4: 533MHz
Celeron: 400MHz
5 total:

533MHz

4x64bit/33MHz 3.3V
1x32bit/33MHz 3.3V

2 x PCI-X slots (2x64bit/100MHz

4 x PCI slots (2x64-bit/66MHz;
2x32-bit/33Mhz)

ECC Memory

Hot-plug hard drives (optional)

Tool-less chassis

ECC memory

I/O Channels

Avaliability
Features

6 total:

Hot-plug, redundant power

(optional)
Tool-less chassis
Min/Max Memory

128MB / 4GB DDR 266 ECC

RAM 4 DIMM sockets

128MB / 4GB DDR 266 ECC

RAM
4 DIMM sockets

Internal Storage
Scalability

4 x 1-inch non-hot plug IDE or

SCSI drives. Up to 584GB SCSI
or 480GB IDE internal storage.

Up to 6 x 1-inch hot-plug
(optional) SCSI drives, or up to 4
IDE drives.
Up to 876GB SCSI or 480GB
IDE internal storage.

Internal Storage
Performance

10K and 15K RPM U160 SCSI

drives or IDE drives

10K and 15K RPM U320 SCSI

drives or IDE drives

External Hard
Drive Storage
Embedded SCSI
(HDDs)
Embedded IDE
(HDDs)
RAID Support

None

None

Single-channel U160 (optional)

Single-channel U320

ATA100

ATA100

PERC4/SC Single channel U320

RAID controller with 64MB of
cache

PERC4/SC Single channel RAID

controller with 64MB of cache

PERC3/SC Single channel U160

RAID controller with 32MB of
cache.
CERC (quad-channel ATA RAID
controller).

Dell Enterprise Systems Group

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PERC3/SC Single channel U160

RAID controller with 32MB of
cache.
CERC (quad-channel ATA RAID
controller).

February 2004

Features

PowerEdge 600SC

PowerEdge 1600SC

Tape Support

Internal:

Internal:

PowerVault 100T TR5,

PowerVault 100T TR40,

PowerVault 100T TR40,

PowerVault 100T DDS4,

PowerVault 100T DDS4,

PowerVault 100T DAT72,

PowerVault 100T DAT72

PowerVault 110T DLT VS80

PowerVault 110T DLT VS80

Video

Embedded ATI Rage XL (8MB)

Embedded ATI Rage XL (8MB)

USB
Performance
Networking

1.1

1.1

Single embedded Intel Gigabit

NIC

Single embedded Intel Gigabit

NIC

Optional add-in: Intel PRO\100 S

NIC, Intel PRO\1000 XT NIC,
Broadcom 5703 (10/100/1000)
NIC

Optional add-in: Intel PRO\100 S

NIC, Intel PRO\1000 XT NIC,
Broadcom 5703 (10/100/1000)
NIC

Conexant V.92 PCI soft modem

Conexant V.92 PCI soft modem

High Availability
Clustering
Chassis

Not Supported

Not Supported

Tool-less tower (not rackable)

Tool-less tower (not rackable)

Power Supply

1x 250W

2 X 450W redundant (1+1)

Systems
Management

Integrated server monitoring (LM81); OpenManage support

Integrated server monitoring

(ADM1026); OpenManage
support

Remote
Management

None

Optional Dell Remote Assistant

Card (DRACIII/XT)

Chassis
Dimensions

17H x 8W x 19.5D (43.1cm x

20.3cm x 49.5cm)

17.61H x 8.57W x 22.53D

(44.73cm x 21.77cm x 57.23cm)

Chassis Weight
(ave config)
Rack Support

37 lbs (avg config)

73 lbs (max config)

None

None

Service Options
Dell Professional Services are designed to enhance productivity, reduce
business risk, and provide supplemental resources. Dell Professional
Services help customers to optimize complex technology through
planning, design and deployment of technology services to power their
business and educate their staff to operate effectively. Consulting and
implementation services for Dell enterprise products and related

Dell Enterprise Systems Group

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February 2004

technologies can bring valuable assistance and expertise to a computing

environment.
NOTE: Service availability varies by region. Please contact your local Dell
representative for service details.
United States:
Standard Service and Support

One-year limited warranty4 supplemented with one year of standard

Next Business Day on-site5 labor and parts replacement
30-day Getting Started Technical Support6 Program
7-day/24-hour One-Year Telephone Technical Support for
troubleshooting and diagnosis of Dell hardware
7-day/24-hour Online Support Services

Optional Support

Deployment Services are designed to allow IT resources to focus on

more strategic projects, saving both time and effort. Dells Custom
Factory Integration services custom-configure systems within Dells
ISO 9002 manufacturing process. When a system ships, Dells
Installation services can help ensure a timely delivery and deployment.

Premier Enterprise Support Services

(http://www.dell.com/us/en/gen/services/service_PESStiers.htm) offer
tiered service offerings to address requirements across a range of
computing environments. Premier Enterprise Support offers four tiers
of service: Platinum, Gold, Silver and Bronze, which encompasses
varying levels of services.

Same-Day, On-Site5 Hardware Support

DirectLine and DirectLine Plus Software Support

OpenManage Subscription Services

Dell Enterprise Systems Group

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February 2004

For a complete copy of our Guarantees or Limited Warranties, please write Dell USA L.P.,
Attn: Warranties, One Dell Way, Round Rock, TX 78682. For more information, visit
http://www.dell.com/us/en/gen/services/service_service_contracts.htm.
5 Service may be provided by third-party. Technician will be dispatched if necessary
following phone-based troubleshooting. Subject to parts availability, geographical restrictions
and terms of service contract. Service timing dependent upon time of day call placed to Dell.
U.S. only.
4

6 30-day telephone support program is at no additional charge to help customers with

installation optimization and configuration questions during the critical 30-day period after
shipment of PowerEdge systems. This program is available to customers who purchase
Novell NetWare or Microsoft Windows NT Server or Windows 2000 Server with their
PowerEdge server from Dell. Support provided after the 30-day Getting Started Program will
be for only the Dell hardware. Beyond 30 days from the invoice date, Dells DirectLine
telephone support service is available for purchase for NOS support.

Dell, PowerEdge, PowerVault, OpenManage, and DirectLine are trademarks of Dell

Computer Corporation. Intel, Pentium, and Xeon are registered trademarks of Intel
Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation.
Red Hat is a registered trademark of Red Hat, Inc. Linux is a registered trademark of Linus
Torvalds. Novell and NetWare are registered trademarks of Novell, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell disclaims proprietary interest in the
marks and names of others.

Dell Enterprise Systems Group

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February 2004

Copyright 2002 Dell Computer Corporation. All rights reserved. Reproduction in any
manner whatsoever without the express written permission of Dell Computer Corporation is
strictly forbidden. For more information contact Dell. Dell cannot be responsible for errors in
typography or photography.

Dell Enterprise Systems Group

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Dell Enterprise Systems Group

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