0005-BTEC: Assignment Brief

MAPS Associates Degree in BM/HRM / Accounting / Marketing Management)

BTEC HND in Business (Management / HR / Accounting / Marketing)

Assignment Brief

Unit Number and Title

Unit 03 Organisations and Behaviour

Qualification

MAPS Associates Degree in BM/HRM/Accounting/Marketing

Management
BTEC HND in Business (Management/HR/Accounting/Marketing)

Date Issued

August 15, 2016

Assessor

Mr. Abdul Aleem Hassan

Assignment
title

Date Due

September 17, 2016

Understanding Organizations and Behavioural Aspects

Assignment Purpose:
The purpose of this assignment is for learners to;
1 Understand the relationship between organizational structure and culture
2 Understand different approaches to management and leadership
3 Understand ways of using motivational theories in organizations
4 Understand mechanisms for developing effective teamwork in organizations
Instructions to Learners:
1. Please read the assignment brief carefully and follow the evidence criteria.
2. This is an individual work, collaboration is not allowed.
3. An electronic copy of your assessment must be fully uploaded by the deadline date and time. You may
submit one single PDF or MS Office Word document or Google document.
4. The electronic copy should be named as YourFullName_Unit03
5. Hard copy of the assignment must be submitted latest by 2 pm, 18 September 2016. Assignment will
only be accepted for marking if the hard copy and the electronic copy uploaded are the same.
6. Label work with appropriate tasks/criterias/number
7. The assignment must be typewritten with 1.15 spacing of justified alignment using Times New Roman
font, font size 12.
8. Use the APA referencing system and provide references [e.g. (Smith, 2011)] within the text and an entry
in a references list. Otherwise it will be considered as plagiarized work. Your work must be original with
the appropriate referencing

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0005-BTEC: Assignment Brief

Guidelines for Merit and Distinction

To achieve M1, you will use an effective approach to study and research, and make effective judgments.
To achieve M2, you will have used relevant theories and techniques, and appropriate learning
methods/techniques.
To achieve M3, you must have used an appropriate structure and approach with appropriate
communication of familiar and unfamiliar audiences.
To achieve D1, you must provide conclusions through synthesis ideas with justification and realistic
improvements.
To achieve D2, you must demonstrate independence/autonomy and activities must be managed well.
To achieve D3, you must have used several ideas with lateral thinking to solve problems and used
innovative and creative thoughts.

Scenario 1
National Library organises an essay writing competition and you have decided to write an essay to take
part in the competition. The topic of the essay you have decided to write is Organizational structure and
culture. The essay requires you to analyse one domestic and one overseas company to compare the
structure and culture of both companies and then evaluate the relationship between structure and culture
on its impact on performance of the organization.
Task 1
You are required to;
1. Analyze a domestic and overseas company
2. Write an essay in which you;
-

Compare and contrast different organizational structures and culture of the two selected organizations
(P1.1)

Explain how relationship between an organizations structure and culture can impact on the
performance of the business (P1.2)

Discuss the factors which influence individual behavior at work (P1.3)

Compare the effectiveness of different leadership styles in two selected organizations (P2.1)

Explain how organizational theory underpins the practice of management (P2.2)

Evaluate the different approaches to management used by the two selected organizations
(P2.3)

Your essay must not exceed the word limit of 2500 words
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0005-BTEC: Assignment Brief

Your essay must have a proper title, introduction, body, conclusions and references with appropriate
headings. Do not use the pass criteria as headings (eg; P1.1, or P1.3). Your essay must have a structure
and content of a real essay for competition.

Scenario 2
The following is an extract of the research paper published on freeonlineresearchpapers.com
Because of rapid globalization over recent years, the competition around the world becomes more
intense, especially for the service industry with the similar products. The most critical point for business to
success is not only the quality of products they supply, but the atmosphere of cooperating and the amount
from yield of teamwork in retail sales. The employees who always touch with customers and can realize
what customers really need are first-line staffs. Therefore, it turns to be essential for companies to
motivate, reward and train their employees to be the best quality personnel
Source adapted from http://www.freeonlineresearchpapers.com/starbucks-case-study

Imagine that you have been hired as a consultant of Starbucks After several analysis and investigations;
you have found that the leadership style and motivational techniques used in different departments and
teams at Starbucks needs to be improved.
Task 2
You are required to write a real consultant report (of no more than 2500 words) to the Strategic Human
Resource Manager of Starbucks, in which you;
-

Discuss the impact that different leadership styles may have on motivation in organizations in
periods of change (P3.1)

Compare the application of different motivational theories within the workplace (P3.2)

Evaluate the usefulness of a motivation theory for managers of Starbucks (P3.3)

Explain the nature of groups and group behavior within organizations (P4.1)

Discuss factors that may promote or inhibit the development of effective teamwork in organizations
(P4.2)

Evaluate the impact of technology on team functioning at Starbucks (P4.3)

Sources of information
-

Business Essentials, Organizationa and Behaviour, Pearson

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0005-BTEC: Assignment Brief

Learning Outcome
Describes the Learning
Outcome as can be seen on
Syllabus

Pass Criteria
Evidence for the criteria
Describes the Pass Criteria Describes the evidence that
as can be seen on Syllabus
learner needs to show in order to
achieve the criteria

LO1 Understand the

relationship between
organisational structure
and culture

1.1 compare and contrast

different organizational
structures and culture

Organizational structure of two

selected organization compared and
contrasted in relation to;
- Type (tall/flat/matrix), level of
hierarchy, chain of command, span
of control, level of centralization
Organizational culture of two
selected organization compared and
contrasted in relation to;

Task
Number

Evidence Criteria

- Type (power/role/task/person),
strength (strong or weak),
rituals/dress code/functions

LO2 Understand different

approaches to
management and
leadership

1.2 explain how the

relationship between an
organisations structure and
culture can impact on the
performance of the business

Two positive and negative impact of

organization
structure
on
performance explained
Two positive and negative impact of
organizational
culture
on
performance explained
Appropriate examples from the
selected organization provided

1.3 discuss the factors which

influence individual behaviour
at work

At least three different factors

affecting individual behaviour at
work discussed clearly
Clear examples from selected
organizations presented.

2.1 compare the effectiveness Leadership styles of two selected

of different leadership styles in
organization explained in relation to
different organizations
- Level of participation
- Supervision and control
- Style of decision making
Effectiveness of two leadership
styles explained

2.2 explain how organisational How (at least three) organizational

theory underpins the practice
theories supports
the current
of management
practice of management clearly

explained
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0005-BTEC: Assignment Brief

2.3 evaluate the different

Management approaches of two
approaches to management
selected organization explained in
used by different organisations
relation to;
- Management style (tell, sell,
consult or join)
- Level of delegation
3.1 discuss the impact that
Positive and negative impact of at
different leadership styles may
least three leadership styles on
have on motivation in
motivation in organizations during
organisations in periods of
the period of change explained and
change
discussed clearly
Examples
organizations
justification

LO4 Understand
mechanisms for developing
effective teamwork in
organisations

from
different
provided
in

3.2 compare the application of

different motivational theories
within the workplace

At least three motivational theories

3.3 evaluate the usefulness of

a motivation theory for
managers

At least two Usefulness and two

4.1 explain the nature of

groups and group behaviour
within organisations

Types of groups explained with

examples
Group formation stages explained
clearly
Group behaviour explained with
examples

explained in their application to

workplace with examples

limitations of a motivation theory

explained and clearly evaluated
with examples

4.2 discuss factors that may

promote or inhibit the
development of effective
teamwork in organisations

At least three factors promoting

development of effective teamwork
explained and discussed
At least three factor inhibiting the
development of effective teamwork
explained and discussed

4.3 evaluate the impact of

technology on team
functioning within a given
organisation.

At least two positive and two

negative impact of technology
explained and evaluated clearly
with examples.

Identify and apply strategies to Effective approach to study and

find appropriate solutions
research applied and effective

M1

judgments made

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All

LO3 Understand ways of

using motivational
theories in organisations

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Select/design and apply

appropriate
methods/techniques

Relevant theories and techniques

used with appropriate references
Appropriate
learning
methods/techniques used

M3

Present and communicate

appropriate findings

Appropriate structure for both essay

Use critical reflection to

evaluate own work and justify
valid conclusions

Clear conclusions and summary

Take responsibility for

managing and organizing
activities

Autonomy/independence has been

Demonstrate
convergent/lateral/creative
thinking

Several creative/innovative ideas

D3

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All
demonstrated while preparing the
report by managing the activities

has been generated with convergent

and lateral thinking to solve
problems faced by Starbucks.

All

D2

provided.

All

D1

and the consultant report used

Appropriate approach with proper
communication for the audience of
Starbucks provided

All

M2

All

0005-BTEC: Assignment Brief

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