Professional Documents
Culture Documents
any other Universities or institution for the award of any degree diploma / Certificate
This project report is submitted in partial fulfillment of the requirement for the
award of Master of Business Administration Degree.
Place:
Date :
0
Tecumseh Products India Private Limited
Regd. Office & Works: Balanagar Township, Hyderabad -500 037.A.P.India.Tel:+91(40)23078103-5,(D)23077871
Fax: +91(40)23078945 E-mail:rajeswar@tecumsehindia.com,Website:www.tecumsehindia.com
CERTIFICATE
She has been enthusiastic, diligent and consistent in the study undertaken,
and has shown genuine interest and active involvement in the project.
(A.RAJESHWARA RAO)
Sr.Manager – HR & Admin
With increased competition due to liberalization and with foreign investments and
Multinationals being welcomed in this country there is immense pressure on the
Indian organizations to perform better. This pressure is for survival in some
organizations, and in others, to excel and expand in their own expertise.
Some of the organizations have built up very loyal and experienced work force. They
are very comfortable with old technologies and methods, which yielded good results
in the past. The past success combined with values, experience and loyalty to the
organization prevents them from accepting change. In addition to these employees,
there has been an entry of new generation of employees questioning everything and
are ready to run the race. In some cases they want more pay than an employee does
with the similar qualification working for the past decade.
How to appraise these two types of employees and yet compete in the race is the
major challenge for all most organizations”.
The older organizations are varied in terms of there past systems and philosophies.
Some of them have a very professional appraisal system and have continually
experimenting and growing. Others have kept themselves abreast and use highly
developed and indigenous performance appraisal system compatible with their own
management philosophies.
2
Phil Druker, UI, Dept of English
Here are two sample abstract. The first one is weak as it merely describes what's in
the report. The second one works much better as it provides details readers need on
the report's results and conclusions.
Weak abstract:
This report discusses current population trends in Rocky Mountain bighorn sheep
(Ovis Canadensis) that live in the Big Creek drainage of the Frank Church River of
No Return Wilderness. Concerns exist because of population die offs caused by
Pasteurella spp. Extensive monitoring of the population was completed in the
summer of 2001 and compared with data collected from 1988 to 1990. The report
discusses the average number of lambs born in different lambing areas over three
different time periods. The report shows when lambs die. Conclusions are presented
and recommendations for further fieldwork are provided.
Notes:
This abstract is weak because it merely describes what the report covers (like a table
of contents). It does not provide details on the main results or conclusions. Check out
the next sample.
Strong abstract:
3
The Rocky Mountain bighorn sheep (Ovis Canadensis) population in the Big Creek
drainage of the Frank Church-River of No Return Wilderness in Central Idaho
experienced a sudden and dramatic population decline from 1988 to 1990 as a result
of a Pasteurella spp. related die-off. Extensive monitoring of the population during
that period provided information on lamb production and survival during the die-off
phase of a Pasturella die-off. After ten years of minimal monitoring a lamb
production, a survival survey was conducted on the Big Creek population during the
summer of 2001. The results of this survey established the average number of
lambs:100 ewes for three different lambing areas across three different time periods.
These were compared to similar data collected during the summers of 1989 and 1990.
Chi-square analysis of the data showed significant differences between total die-off
and 2001 ratios (p <.001) but not between lambing areas in each of the die-off and
2001 periods (p >1, p >1, respectively). Results show a high survival ratio through the
beginning of August 2001(avg. 86:100) compared with a significantly lower ratio in
August 1989 (avg. 19:100) and August 1990 (avg. 12:100). This suggests that the
2001 Big Creek bighorn sheep population is not experiencing late-summer Pasteurella
mortality. Rather, mortality is occurring at a different time of the year and continued
monitoring is needed to make an accurate determination of the time period and cause.
Notes:
4
CHAPTER-1
INTRODUCTION
PERFORMANCE APPRAISAL
5
INTRODUCTION:
Performance appraisal is the step where the management finds out how
effective it has been at hiring and placing employees. If any problems are identified,
steps are taken to remedy them.
Performance appraisal is the fist of life for many people. Some endure it
stoically and others see it as temporary. Yet others see it as a visit to dental surgeon
involving a potentially painful experience. In deed, for many people it is an
experience, which they would prefer to forgo, if given a chance.
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Performance appraisal is a “ janus headed” process. Janus is the
name of a Roman god who had two eyes. One at front and one at back i.e.
Performance appraisal should not only evaluate the past performance of the
employees but also looks a head for his potential to develop.
MEANING:
7
The benefits of a successful appraisal can be summed up as follows:
Increased motivation.
8
Increased Job satisfaction.
Increased sense of personal value.
A clear understanding of what is expected and what needs to be done to meet
the expectations.
The opportunity to discuss work problems and how they can be overcome.
The opportunity to discuss aspirations and any guidance, support or training
needed to fulfill these aspirations.
Improved working relationship with the managers.
This method was commonly used in the past, but now it has given place to a more
formal method, the main basis seniority or quantitative measures of quantity and
quality of output for the rank and file personnel.
9
The approach is based on the behavioral value of fundamental trust in the goodness,
capability and responsibility of human beings
A. MEASUREMENT CONTENT:
10
In the course of designing appraisal system for two or three choices that concern
the content on which performance is to be measured.
TYPES OF CRITERIA:
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Work oriented appraisal system typically requires raters to compare
performance on each job function with a set of benchmarks. These benchmarks are
brief descriptions of levels of performance and are referred to as “anchors” and
“PLDs.”
Anchors are of three forms:
Adjectives or adjectival phrase.
Behavioral description and critical incidents.
Outcomes and results.
A. MEASUREMENT PROCESS:
Measurement process involves the following:
(I) TYPES OF MEASUREMENT SCALE:
An appraisal system must be designed using a measurement scale of the
needed level precise measurement scale.
(II) TYPES OF RATING INSTRUMENTS:
There are three basic ways in which raters can make performance
assessments:
1. Comparison among ratee’s performance.
2. Comprising among anchors or PLDs and Select the one most
descriptive
of the person being appraised.
3. Compare individuals to anchors or PLD.
(III) ACCOUNTING FOR SITUATIONAL CONSTRAINTS ON
PERFORMANCE:
An appraisal system design should consider the effects of situational
constrains so that rates will not be unfairly downgraded for these uncontrollable
factors.
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Judgmental --- the rater performs a subjective judgment of overall
performance
Mathematical --- the rater or some other score mathematically computes the
weighted means of the rating of performance.
D. ADMINISTRATIVE CHARACTERISTICS:
In appraisal system, a variety of administrative decisions must be made. These
decisions include as follows:
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After an appraisal system has been designed and developed, it must be
implemented. The process of actually putting the system into operating consists
of the following steps:
1) Training
2) Integration with the organization HRIS.
3) Pilot test.
14
The newer or modern methods place more emphasis on the evaluation of work
results – job achievements – than on personality traits. Results oriented
appraisal tend to be more objective and worth while especially for counseling
and development purpose
The modern methods are
Assessment center method.
Appraisal by results or management by objectives.
Human asset accounting method.
Behaviorally anchored rating scale.
Who?
What?
Why?
When?
Where?
How?
Of performance appraisal.
The appraisal can be done by one or more individuals involving a combination of the
immediate supervisor, other manager acquainted with the assess work, a higher level
manager, a personnel manager, the assessee, peers, the assessee himself and the
assessee subordinates. The person who has thorough knowledge about the job
content, contents to be appraised, standard of contents and who observes the
employee while performing a job should conduct the appraisal. The appraiser should
be capable of determining what is more important and what is relatively less
important for the Job. He should prepare the report and make judgments without
personal bias, favoritism etc.,
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(ii) “What” of performance appraisal?
The “when” answers the query about the frequency of appraisal. In most
organizations employees are formally evaluated once in a year, in others twice a year.
New employees are rated more frequently than older ones. The ideal thing is that each
employee should be rated three months after being assigned to a job, and every six
months thereafter. The time of rating should not coincide with the time of salary
reviews, if the two occur together, constructive evaluation and consideration of self-
development will probably take second place to the pressures of pay.
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The where indicates the location where an employee may be evaluated It is usually
done at the place of work or office of the supervisor.
Informal appraisal may take place any where and everywhere, both on the job in work
situations and off the job.
Under How, the company must decide what different methods are available and
which of these may be used for performance appraisal. On the basis of comparative
advantages, it is decided which method would suit the purpose best.
There may be significant factors, which deter or impede objective evaluation. These
factors are:
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B. Horn effect:
Unsatisfactory rating in quality influence the rating for the other qualities.
It refers to assigning “average rating” to all the employees with a view of avoiding
commitment or involvement.
E. Similarity Error:
This type of error recurs when the evaluator rates other people in the same way he
perceives himself. For example, the evaluator who perceives himself as aggressive
may evaluate others by looking for aggressiveness.
F. social differentiation:
Rating is sometimes impeded by the evaluator’s style of rating behavior. Pigou
has classified raters as: “High differentiators” i.e., using all or most of the scale: or
“low differentiators” –i.e., using a limited range of scale.
G. Later behavior:
Rating based on later behavior most commonly ignores demonstraters behavior during
the entire appraisal period.
H. initial impressions:
Rating is influenced by the initial impressions of the employee.
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I. Spill over effect:
Past performance rating if unjustified, influence the current one.
J. status effect:
Rating high-level employee high and low level employee low.
K. Contrast effect:
Rating of the employee against other employees rated recently rather than
establishing performance criteria.
ETHICS OF APPRAISAL:
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Task oriented: It is based on results as opposed to personal traits, and measuring
results against pre-defined goals and targets.
Participative: Involving the employees as well as his or her supervisor, both in the
setting of goals at the beginning of the rating period and in appraising results at the
end.
Basic purposes:
Performance appraisal systems may assume many different styles and types.
Effective appraisal systems contain two basic systems operating in conjunction:
1. Evaluation system.
2. Feedback system.
The main aim of the evaluation system is to identify the performance gap (If any).
This gap is the shortfall that occurs, when performance does not meet the standard set
by any organization as acceptable.
The main aim of the feedback system is to inform the employee about the quality of
his or her performance. (However, the information flow is not exclusively one way.
The appraiser also receives feedback from the employee about Job problems, etc.)
One of the best ways to look at the purpose of performance appraisal is to look at it
from the different viewpoints of the main stakeholders. they are:
The Employee View point and
The Organization View point
The Employee View point:
From the employee viewpoint, the purpose of performance appraisal is four – fold:
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Organizational Viewpoint:
From the organization’s viewpoint, one of the most important reasons for having a
system of performance appraisal is to establish and uphold the principles of
accountability. For decades researchers have known that one of the leading causes of
organizational failure is “non-alignment of responsibility and accountability.”
Non-alignment occurs where employees are given responsibilities and duties, but are
not held accountable for the way in which those responsibilities and duties are
performed. What typically happens is that several individual’s or work units appear to
have over lapping roles.
The overlap allows, indeed actively encourages each individual or business unit to
“pass the buck” to others. Ultimately, in the severely non-aligned systems, no one is
accountable for anything. In this event the principle of accountability breaks down
completely. Organizational failure is the only possible outcome.
In case where the non-alignment is not so severe, the organization may continue to
function, inefficiently. Like an engine that is poorly made or bad tuned, the non-
aligned organization may run but, it will be sluggish, costly and unreliable.
One of the aims of performance appraisal is to make people accountable for their
actions. The objective is to align responsibility and accountability at every
organizational level.
COMMON APPRAISERS
21
Typical appraisers are:
Supervisors
Peers
Subordinates
Employees
Users of services and consultants.
Performance appraisal by all these parties is called “360” performance
appraisal.”
Supervisors:
Supervisors include superiors of the employee, other supervisors having
knowledge about the work of the employee and department head or manager.
General practice is that immediate superiors appraise the performance, which in
turn is reviewed by the departmental head or manager.
This is because supervisors are responsible for managing their
subordinates and they have the opportunity to observe, direct and control the
subordinate continuously. Moreover, they are accountable for the successful
performance of their subordinates. Sometimes other supervisors, who have close
contact with employee work also, appraise with a view to provide additional
information.
Peers:
Peer appraisal may be reliable if the work group is stable over a
reasonably long period of time and performance tasks that require interaction.
However little research has been conducted to determine peers establish
22
standards for evaluating others or the overall effect of peer appraisal on the
group’s attitude. Whatever research was done on this topic was mostly done on
military personnel at the management or pre-management level(officers or
officer candidates) rather than on employees in business organizations. More
often in business organizations if employees were to be evaluated by their own
peers, the whole exercise may degenerate into a popularity contest, paving the
way for the improvement of work relationship.
Subordinates:
The concept of having superiors rated by subordinates is being used in
most organizations today, especially in developed countries. Such a novel method
can be useful in other organizational settings where the relationship between
superiors and subordinates are cordial. Subordinates rating in such cases can be
quite useful in identifying component superiors. The rating in such cases can be
quite useful in identifying component superiors. The rating of leaders by combat
soldiers is an example. However, the fear of reprisal often compels a subordinate
to be dishonest in his ratings. Though useful in universities and research
institutions, this approach may not gain acceptance in traditional organizations
where subordinates practically do not enjoy much discretion.
Self Appraisal:
If individuals understand the objectives they are expected to achieve
and standards by which they are to be evaluated, they are to great extent in the
best position to appraise their own performance may become highly motivated.
23
Consultants:
Some consultants may be engaged for appraisal when employee or
employers do not trust supervisor appraisal and management does not trust the
self-appraisal or peer appraisal or subordinate appraisal. In this situation,
consultants are trained and they observe the employee at work for sufficiently
long time for the purpose of appraisal.
In view of the limitations associated with each and every method
discussed above, several organizations follow a multiple rating system wherein
several superiors separately fill out rating forms on the same subordinates. The
results are then tabulated.
OBJECTIVE OF STUDY
24
It is now being realized that simply having a good system in place does not
make form a successful organization. This has therefore given a need for integrating
the strategic concerns of a firm with its performance monitoring system.
The following are the specific objectives behind taking up of the study in TPIPL .
RESEARCH METHOLDOLGY
Nature of data:
The data collected is from both primary and secondary.
Sample size:
25
The sample size is 50 in respect of the officer’s category i.e., from the departments
namely, Personnel, Finance, Marketing, Environment & Safety, IT, CADEM, etc…
Choice of sample:
The sample size is chosen by random sampling.
Tools used:
Tools used for collection of data are questionnaire and findings are made on
percentage method and depicting the same as graphs and other forms of pictorial
presentation.
26
CHAPTER-2
LITERATURE REVIEW
LITERATURE REVIEW
27
By-Douglass
Performance appraisal is the process of evaluating the performance of employees,
Sharing that information with them and searching for ways to improve their
Performance.
By- Newstrom
Organizations exist to achieve goals .Goals are only met individual employees
Efforts match with policy of the organization and thus bringing out success and
effectiveness. The assessment of how successful employees have been at meeting
their individual goals therefore becomes a critical part of HRM and here comes
performance appraisal system.
Performance appraisal is an important component of the information and control
system. In today’s flexible organizations, performance evaluation provide an
important way for managers to clarify performance goals and standards and to
enhance future individual performance through the enhanced performance of
individual.
The performance appraisal system:
Is an organizational necessity
Is based on well defined objective criteria
Is based on careful job analysis
Uses only job related criteria
Is supported by adequate studies
Is applied by trained qualified raters
Is applied objectively throughout the organization
Can be shown non discriminatory as defined by law.
28
29
CHAPTER-3
COMPANY PROFILE
COMPANY PROFILE
Mr. Ray Herrick a former employee of Ford Motors started Tecumseh Products
Company (TPC) in 1930. In 1937 The Company went in public with an offering of
30
25,000 shares. Mr. Ray Herrick passed away in 1973, but his vision lives through his
son, Mr. Ken the current chairman of the board and his grandson Mr. W. Herrick who
has been the president and CEO since 1984.
TPC is the US $ 2.0 billion cooling agent, having a global presence and a global
vision with 29 manufacturing location in 4 continents across 100 countries employing
over 20,000 people. It is the world’s largest independent compressor manufacturing
company with 10% market shares of global market.
TPIPL’S Vision:
TPIL’S Mission:
Tecumseh India:
Tecumseh Products India Private Limited (TPIPL) is an ISO 14001 and 9001 certified
company. TPIPL came into existence from July 1997, with the acquisition of siel
compressor limited, Hyderabad (a 36 old company manufacturing compressors since
1963) and the compressors division of Whirlpool of India limited at Ballabhgarh,
Haryana in north India.
31
Tecumseh India is a 100% subsidiary to Tecumseh products company (TPC), USA,
Which is the world’s only full line independent manufacturer of compressors. In India
Company has 20 sales offices, an extensive network of over 200 dealers and more
than 600 registered small manufacturers.
Tecumseh India is headed by Mr. Vipin Sondhi, and employs about 1500 People.
Tecumseh India is the largest manufacturer of compressors in the country in all three
segments- Air conditioner, domestic and commercial refrigerators and is a leading
player with growing Indian market for, compressors.
Hyderabad plant:
The Hyderabad plant is on a sprawling 54 acre land at the Balanagar industrial belt 15
km Away from Hyderabad city on the highway line going towards HMT Ltd
Narsapur road. At Hyderabad plant TPIPL manufactures compressors used in air
conditioners for deep freezers, bottle coolers and water coolers which are considered
to be world’s no. 1 in the 150 million compressor market a year. The Hyderabad plant
has a capacity of manufacturing around 3,000 units per day. The Hyderabad plant has
a technology development center with full Research and Development facility. The
plant is also supported by two service centers: AW Service center and ML Service
center. The Hyderabad plant has six regional offices among which four offices are at
the metro cities: Delhi, Mumbai, Kolkata and Chennai and the remaining two are at
Ahmedabad and Secunderabad. Besides these there are branch offices and depots
located in prime cities across the country.
The Hyderabad plant also has a network of about 177 dealers across the nation and
are preferred suppliers to key original equipment manufacturers (OEM’S) like LG,
Voltas, Bluestar, Godrej, Videocon, Fedders, Amtrex, Hitachi, etc. TPIPL Hyderabad
plant was successful in getting the ISO 9001 Certification for maintaining quality of
the compressors in 1994. And for the eco friendly environment maintenance the
company has got ISO 14001 certification.
32
Rain water harvesting is to increase the ground water level and TPIPL has the
distinction of being the first organization in this regard.
Vermiculture is the process of utilizing canteen food wastage for converting
into natural meaner.
172 Officers
232 Staff
362 Workers
Ballabgarh Plant: At Ballabgarh, Haryana TPIPL has invested Rs. 200 crores for
manufacturing of Non – CFC compressors. The Ballabgarh plant is one of the best
compressors manufacturing unit in Asia. The plant is extended on 21 acre land on the
Delhi – Mathura National high way. The plant has a capacity of manufacture 25000
units per month.
a. Look around your work area and ask yourself “is it really necessary for all
items to be there?”
b. Separate items of re-workable and rejected items.
c. Re- works the re-workable items and disposes off the rejected items.
a. Items must be placed in pre fixed locations so that they are accessible and
can be easily used.
33
b. Items should be clearly identified by labeling them properly.
34
The approach will be through proper systems and procedures and total
involvement of employees, vendors and other business associates.
35
TPIPL’s Seven Deadly Sins:
Advantages of 5-s
36
Agreement process – organization needs
Non conformance reporting /audits
Open house/communication meetings
Team assessment and feedback
Changing life styles.
The company believes in recruiting the best from the industry and in retaining and
developing the best through innovative compensation and reward systems.
This has necessitated that the companies re-look at its approach to compensation as
well as its practice to motivate employees towards top class performance.
The company realizes that each individual must be motivated and developed to
handle the culture challenges of the business. Therefore, in order to realign its
HR processes, the following areas have been scrutinized and modified.
37
Leverage the process of business and planning and extend the same up to the
individual level for objective setting.
Quality
Quantity
Timeliness
Cost Effectiveness
Interpersonal Impact
If appraisals indicate that employees are not performing at acceptable levels, steps can
be taken to simplify jobs, train and motivate workers, or dismiss them, depending
upon the reasons for poor performance.
38
Uses of Performance Appraisal
Determine the appropriate salary increases and bonuses for workers based on
performance measure.
Determining promotions or transfers depending upon the demonstration of
employee strengths and weaknesses.
Determining training needs and evaluation of techniques by identifying area of
weaknesses.
Promotion of effective communication within the organization through the
interchange of dialogue between supervisors and subordinates.
Motivating employees by showing them where they stand, and establishing a
databank on appraisal for rendering assistance in personnel decisions.
Similar to personality based systems; they differ in the type of descriptive term
used. Often they include qualities or action of presumably good managers---
“organize, plan, control, motivate, delegation, communication, makes things
happen.”
Results-centered Systems
These appraisal systems (sometimes called work-centered or job centered
systems) are directly job related. They require that manager and subordinate sit
39
down at the start of each work evaluation period and determine the work to be
done in all areas of responsibility and functions, and the specific standards of
performance to be used in each area.
CHAPTER – 4 &5
40
DATA ANALAYSIS
AND
INTERPRETATION
DATA ANALYSIS
41
o
1 Less than 5 yrs 20
2 5-10 yrs 0
3 10-15 yrs 12
4 15 yrs and above 68
% of response
From the above figure we conclude that 68% of the employee’s are working in the
organization from last 15 years.
42
3 Can’t say 0
% of response
120
100
80
60 % of response
40
20
0
Yes No Can’t say
From the above figure we can conclude that all the employees are aware of
performance appraisal system.
43
3. Who conducts Performance appraisal in your organization
% of response
120
100
80
60 % of response
40
20
0
t io
n
r ce oth
iza sou B
gan ut
r O
O
44
From the above figure we conclude that 96% of the respondents say’s that the
performance appraisal in their organization is conducted by their organization it self.
45
% of response
Excellent
Good
Average
Poor
From the above figure we conclude that the 84% of respondents say that present
46
5. Do you think Performance appraisal is beneficial for organization development and
individual development?
% of response
100
80
60
% of response
40
20
0
l
r ee r ee r ee t ra
ag Ag g u
ly isa Ne
ng D
t ro
S
47
From the above figure we conclude that 80% of respondents agree that performance
appraisal system is beneficial for organization and individual development.
48
% of response
80
70
60
50
40 % of response
30
20
10
0
Quarterly Half yearly Yearly
From the above figure we conclude that the 76% of the respondents says that
performance appraisal should be evaluated every half yearly.
49
7. Do you think Performance appraisal covers all aspects?
% of response
80
70
60
50
40 % of response
30
20
10
0
Yes No
50
From the above figure we conclude that 76% of the respondents say that performance
appraisal in their organization covers their all aspects.
% of response
100
80
60
% of response
40
20
0
Yes No
51
From the above figure we conclude that 92% of the respondents say that performance
appraisal system will provide a great opportunity to express their job related issues.
9. Whether you will get any guidance from your supervisors for your growth in
the organization
52
% of response
80
70
60
50
40 % of response
30
20
10
0
Yes No Can't say
From the above figure we conclude that the 76% of the respondents say that they will
get guidance from their supervisors for their growth in the organization.
53
10. Do you feel Performance appraisal system is effective for all categories of
employees?
% of response
60
50
40
30 % of response
20
10
0
Yes No Can’t say
54
From the above figure we conclude that the 52% of the respondents say that
performance appraisal is effective for all categories of employees.
11. What is the major criteria on which Performance appraisal has to be done?
55
% of response
60
50
40
30 % of response
20
10
0
Individual Company Any other
growth growth
From the above figure we conclude that 56% of the respondents says that
performance appraisal has to be done regarding on the company’s growth.
56
12. Do you feel present Performance appraisal system is easy to understand (i.e.
process of evaluation)
% of response
120
100
80
60 % of response
40
20
0
Yes No Can’t say
57
From the above figure we conclude that 96% of the respondents say that present
performance appraisal system is easy to be understood.
58
% of response
90
80
70
60
50
% of response
40
30
20
10
0
Yes No Can’t say
From the above figure we conclude that 84% of the respondents say that performance
appraisal conducted by the immediate boss is effective.
59
14. Is 3600 technique an effective Performance appraisal system?
% of response
60
50
40
30 % of response
20
10
0
Yes No Can’t say
From the above figure we conclude that 48% of the respondents are aware of the 3600
performance appraisal process.
60
15. Is Trait based system effective?
% of response
Yes
No
Can’t say
61
From the above figure we conclude that the 56% of the respondents says that trait
based system is more effective to evaluate performance appraisal.
80
70
60
50
Perception
40
% of response
30
20
10
0
1 2 62
From the figure we conclude that 76% of the respondents say that self appraisal
technique is easier to evaluate performance assessment process.
17. Do you think Performance appraisal system will help in improving the
effectiveness of the employees
% of response
Strongly agree
Agree
Disagree
63
From the above figure we conclude that 60% of the respondents says that the
performance appraisal system will help them in improving their effectiveness
CHAPTER-6
FINDINGS,
64
RECOMMENDATIONS,
SUGGESSIONS AND
CONCLUSIONS,
BIBLIOGRAPHY
CONCLUSION
It was a wonderful experience for me to be a part of TPIPL for around two month and
working on a research project for the company was a tremendously excellent
experience that made me learn various aspects of an organization, areas of concern for
an organization, art of not just surviving but proving its potential and extra caliber at
time to time in the Indian corporate sector.
I hope the organization will be benefited from this survey and with the help of
the suggestions given the organization can improve its working further more and the
overall performance level in the organization might increase up to the excellent level.
The workers of the firm are more satisfied comparing to the staffs. Hence more
focus should be given in the performance level of the employees in the staffs
level. The study on performance appraisal at TPIPL is cased out with full co-
operation of the employees and management. As far as possible with in the given
limits the study is completed with the performance of many peoples. The data
collected are analyzed scientifically and the results obtained are free to nearly 80%. It
is assured that the company may get high boosted moral in the organization provided
some of the suggestions made in the report are carried out.
65
The suggestion to set up will defintly increased the performance Attempts can
be made to conduct need-based training programs in order to evaluate the
opinion towards the effectiveness of the performance appraisal system from a
moderate level to a high level. .
Further from this survey I hope the organization will be benefited and with the
help of the suggestions given the organization can improve its functioning and the
overall performance level in the organization and its performance will increase.
. TPLPL through its highly ethical values not only climbing the ladder of growth year
by year but also fulfilling its responsibilities towards its employees and society.
Findings:
68% of the employee’s are working in the organization since last 15 years and
it is found that all the employees are aware of performance appraisal system.
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76% of the respondents say that performance appraisal in their organization
cover their all aspects.
92% of the respondents say that performance appraisal system will provide a
great opportunity to express their job related issues.
76% of the respondents say that they will get guidance from their supervisors
for their growth in the organization.
52% of the respondents say that performance appraisal is effective for all
categories of employees.
96% of the respondents say that present performance appraisal system is easy
to understand.
56% of the respondents says that trait based system is more effective to
evaluate performance appraisal.
76% of the respondents say that self appraisal technique is easier to evaluate
performance assessment process.
48% of the respondents are not aware of the 3600 performance appraisal
process.
60% of the respondents say that the performance appraisal system will help
them in improving their effectiveness.
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Most of the respondents opinion is that their must be post appraisal interviews.
During my personal interaction in the organization, I have noticed that all the
employees have good knowledge about their job and are concerned about the
success of the organization.
Suggestions :
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Adequate and periodical feed back of employee’s performance should be
given to him/her.
Focus should be laid on the living standards and the cost of living of the
appraisee while finalizing increment or incentive based on the employee’s
performance.
Researcher Suggestions:
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Weightage to personality traits in the trait-based system of appraisal can be
minimized in order to avoid subjectivity and increase the opinion level from
moderate to high.
QUESTIONNIER
a) Yes
b) No
c) Can’t say
a) Organization
b) Out source
c) Both
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a) Excellent
b) Average
c) Poor
d) Good
a) Strongly agree
b) Agree
c) Disagree
d) Neutral
a) Quarterly
b) Half quarterly
c) Yearly
a) Yes
b) No
a) Yes
b) No
9. Whether you will get any guidance from your supervisors for your growth in the
organization?
a) Yes
b) No
c) Can’t say
10. Do you feel Performance appraisal system is effective for all categories of
employees?
a) Yes
b) No
c) Can’t say
11. What is the major criteria on which Performance appraisal has to be done?
a) Individual growth
b) Company growth
c) Any other
12. Do you feel present Performance appraisal system is easy to understand (i.e.
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Process of evaluation)?
a) Yes
b) No
c) Can’t say
a) Yes
b) No
c) Can’t say
a) Yes
b) No
c) Can’t say
a) Yes
b) No
c) Can’t say
16. Is self appraisal technique of Performance appraisal system effective?
a) Yes
b) No
17. Do you think Performance appraisal system will help in improving the
effectiveness of the employees?
a) Strongly agree
b) Agree
c) Disagree
d) Neutral
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