RESUME

Name: *********
Sex: ******
Date of Birth: dd mm yyyy
Correspondence Address: D. No.2-14/7, Shivas Colony,
3rd Line, Hanuman Nagar,
Hyderabad.
Email id: ********@sap.com
Phone no: +91-xxxxxxxxxx

EMPLOYER DETAILS

Name: [Company Name]

Address: Place
Phone no: +91-xxxxxxxxxx

DATE OF EMPLOYMENT

From: 17th october, 2011.

To: Till Date.

EDUCATIONAL BACKGROUND

Master of computer application (MCA)

Sri Vaishnav Inst. of Technology ,Indore ,Madhya Pradesh
Course span : July 2005 to April 2008.
First class

SCHOOLING

Completed 10th board examination from Madhya Pradesh Board with

first class
Completed 12th board examination from Madhya Pradesh Board with
first class

JOB DESCRIPTION

I joined SAP Labs India as a Software Engineer two and a half

years ago (17th October 2011 till date) and have been working in product
support. Earlier, I was with ITC InfoTech for around two years and three
months. I was employee of ITC infotech but I was working in SAP LABS India
in client side and I was working in SAP SRM. I had been into development and
support and testing for SAP SRM.
In SAP Labs I work with the IMS (Installed-based Maintenance and
Support) Team which is responsible in solving customer issues with the ERP
products and to provide support to the customers. As part of the IMS Team,
my main activity is to maintain the products Biller Direct and Dispute
management and provide support to all the customers using the product.

Dispute management and Biller direct are products in SAP-FSCM (Financial

Supply Chain Management). I am involved in solving complex issues with
these applications and help the customers with any issues in the above topic.
My job is to help the customer customizing and making them avail the best
use of the product, performing corrections in case of bug in the product,
identify functional gaps and suggest a work around and help customers in
performance issues.
I have worked on these areas for a little more than 2.8 years have gained
good knowledge about the SAP-FSCM products. Apart from the knowledge in
products mentioned earlier, I have good exposure on other FSCM topics such
as Liquidity planner, Treasury and Risk management and credit management
etc.
SKILL SET SUMMARY

TECHNICAL SKILLS

Have good ABAP programming skills.

Have good Java programming skills and passed SCJP(Sun Certification
in Java programing ) with 90 % .
Have worked on BADI/BAPIs and RFCs.
Have got good knowledge in RDBMS and have worked on Oracle and
SQL server.

FUNCTIONAL EXPERTISE

Good functional knowledge in the components under FSCM (financial

supply chain management).
Proficiency in the following components of FSCM:
Collection Management
Dispute Management
Biller Direct
Payer Direct
In-House Cash
Liquidity Planner

Currently handling the, Dispute management and Biller direct and have
gained good amount of knowledge in it.
Handle critical customer issues in these above specified area and
provide resolutions to those.
Have also handled a few performance issues for the customers.
I have decent exposure in FI-AR (account receivables).
HOBBIES

Travelling ,Watching movies ,Music, Health and Fitness, Sports , Adventure,

Reading,

I hereby declare that whatever information has been furnished above is true
to the best of my knowledge.

Place :
Date :

NA
ME