FOOD SERVICE

ESTABLISHMENTS

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 2 CATEGORIES OF THE FOOD SERVICE
ESTABLISHMENTS
1. Commercial
Establishments
Which are committed
to earn profit through
the sale of food and
beverages.
The Restaurant is the
king in this category.

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
2. Institutional Catering
Provides volume
food and
beverages services
to institutions
such as factories,
business houses,
schools, military,
prisons, railway,
airlines, etc.

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 Commercials Catering Institutional Catering
Independent Restaurant Public canteens
Snack bars Government school
Cafes catering
Take-away outlets Government office
Public bars canteens
Specialty food parlors (Ice Government hospital
cream, Sushi bar, catering
doughnuts, cinnamon, Airport terminal catering
fruit juices) Railways station canteens
Fish and Chips Outlets Camping and caravan sites
Sandwich bars tourist sites
Serves the Public
Eateries at theme parks Camping and caravan Sites
Kiosks Public Libraries
Hot dog stalls Terminal Cafeterias
Mobile food vans
Inns and taverns
Drive-in restaurants
Outside catering
Zoos
Fast Food Restaurants
Casual dining restaurants
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 Commercials Catering Institutional Catering
Hotels with restaurants flight catering
Night clubs railways dining cars
Private bars private hospital catering
Private social clubs school catering
Private sports club (gulf, prison catering
Tennis) defense messes
Private Nursing Homes college/universities catering
Private Nursing Homes sports training academies
Serves Restricted Members Banquet Halls industrial canteens
Corporate Houses cruise lines
Training Academies convention halls
Dining hall Outside catering for
Bed and Breakfast wedding etc.
Theater center Holiday camps
College cafeterias Youth hostels
museums Pension houses
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 COMMERCIAL
Restaurants is a commercial
establishment to the sales of food
and beverage. Restaurants can be
further categorized by ownership:
A restaurant maybe licensed
part of hotel operations,
whereby the sales of the
restaurant contributes to the
sales performance of the hotel.
Independent business entity
under individual ownership and
management.

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 A chain restaurant that is part of a multi-unit organization,
offering standardized menus dcor, types of service and
marketing strategy.
Provides table and chairs for customers to eat meals
prepared by an attached kitchen.
Equipped with crockery, cutlery, linen and dcor which may
vary in quality and concept in keeping with the objectives of
the establishment.
Bar
Entertainment
Children party facilities
Home delivery service
Take-away services
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Outdoor catering
UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 TYPES OF RESTAURANTS
Coffee Shop or Caf
a casual dining outlet that caters to
people on the go such that most
items serve are short orders. A
coffee shop must therefore ensure
that foods served are easier and
faster to prepare so that service
delivery can be accomplished.
Caf means coffee in French and
cafs were opened in response to the
popular coffee houses in London.
They are meant to serve only coffee
or tea initially.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 TYPES OF RESTAURANTS
Specialty restaurants
the entire atmosphere and
dcor is geared to a particular
theme normally related to a
regional cuisine. Chinese,
Indian, Japaneses and French
Restaurants are geared to the
specialty food they offer.
Grill Room or Rotisserie
a restaurant that specializes
itself in grills of different
meats, fish and poultry.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 TYPES OF RESTAURANTS
Dining Rooms
are found in smaller hotels,
motels, resorts, inns, clubs or
heritage hotels. The dining room
is meant for the residents of the
hotel or members of a club who
may bring their guest along.
Discotheque
a restaurant which is principally
meant for dancing to recorded
music. The music is driven by a
qualified and experienced disc
jockey who creates or responds to
the moods of the guests.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 TYPES OF RESTAURANTS
Night clubs
principally open at night for
dinner, dance and live
entertainment. The dcor is
lavish while service is elaborate
with fine linen and silver
crockery.
Food bars
a collective name to cover
informal snack bars, milk bars,
kiosks, frozen yogurts stands,
theater counters, etc.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 Fast food restaurant
give ready to serve foods
at reasonable rates. The
guest pays cash and carries
the food instantly.

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 TYPES OF RESTAURANTS

Casual Dining
the relatively new
classification of restaurant
where delectable pre-plated
meals are serve in an
informal atmosphere, yet
formal presentation.

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
Fine Dining
are usually designed for the elite market and they
serve special dishes of superior quality, often with the
elegance of wine service and sometimes table side
preparation and gueridon service.
In contrast most customers in a casual dining, the
diners in a fine dining usually spend their leisure time
for a dining celebration of to unwind.

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 TYPES OF RESTAURANTS
Food courts
this is a variant to fast food
operations brought about by
emergence of mega malls.
Cafeteria
food is displayed at counters
and prices are displayed on
large menu boards. Diners
choose the items according to
budget.
Bars
where liquor is sold and
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consumed.
UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 INSTITUTIONAL
Institutional Catering is a huge business that is marked
with volume.
Industrial Catering refers to food programs in factories
and corporate houses the food is provided at staff
canteens or cafeterias especially designated for
purpose of giving wholesome food to workers and
executives.

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 Institutional Catering
Hospitals and Nursing Homes
are major beneficiaries of
institutional Catering. The
main focus of these food
programs is to provide diet
foods supervised by qualified
dietician, to patients who are
un able to actively seeks
alternative sources of food.
Schools food programs
are popular in full day schools
schedules and boarding
schools.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 Institutional Catering
College or Universities
a. Residential hostels which build
in meal cost in the total fees
structure and those that
permit licensed operators to
open facilities to serve faculty,
administrative staff and
students.
b. Food Courts offer students a
choice of cuisines.
Military Catering covers the entire
armed forces and paramilitary forces.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 Institutional Catering
Airline catering may be
classified into flight catering and
airport catering.
Flight catering specialized
food program for passengers
on board planes.
Airport catering involves
food outlets that are self-
service, water service and
license bars.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 Institutional Catering
Ship catering
is almost like catering in hotel. The
challenge is cruise lines is the ability of
stocking and storing the right quantity of
provisions and raw materials between
ports to ensure that food is available to
passengers during their voyage.

Theme parks and Resorts

offer a great opportunity for food
catering programs. Such catering may
come in wide variety of facilities from
restaurants, mobile vans vending
machines, kiosks and dining rooms.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 Institutional Catering
Railway catering
is a large and challenging food
program. They may be classified into
railways terminal and in transit
service.
Prison catering
is another catering challenge as
inmates have to be fed nutritious and
wholesome food so as to avoid the
spread of limited prison campus.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
Outside catering
is a popular service of
food and beverages at a
specific time and place for
guaranteed number of
people, to an agreed
menu and price.

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 KEY TERMS
1. Pre-Plated Service service where food is pre-
portioned into platters in the kitchen
2. Self-Service where eaters help themselves to food
choices at a counter.
3. Commercial Catering a food program committed
to profit.
4. Institutional Catering volume food service in
institutions.

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 Lets Review!

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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 COFFEE SHOP
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 MILITARY CATERING
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 IN-FLIGHT CATERING
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 OUTSIDE CATERING
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
 BAR
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT