Professional Documents
Culture Documents
3. Complete the words and phrases in each sentence with the missing letters.
1. I couldnt reach Millie all day because her phone was o_ _ t_ _ h_ _ _.
2. Please dont put me on l_ _ _ _ _ _ _ _ _ _. I dont want everyone to hear me.
3. Bill has got such a l_ _ _ voice. Please ask him to talk quietly.
4. I couldnt hear some of the message. Ill r_ _ _ _ _ it and listen again.
5. Lets r_ _ _ _ _ everything you learned. Its very important that you understand.
6. Is it possible to r_ _ _ _ _ messages that I deleted?
7. I want to r_ _ _ _ _ my outgoing message to hear how I sound.
4. Match the sentences to the responses. Pay attention to the words in bold.
1. I want people to pay attention to the a. Double-click on the icon
dates. b. Then you should log out.
2. I want to see your photo. c. You should bold them.
3. How do I open this program? d. Ill send you an e-mail with an
4. This invitation is hard to read. attachment.
5. Ive finished working on the computer. e. Maybe you should use a different font.
6. Circle the correct answer to show you understand the words in bold.
1. You fill in a waybill when you send something by registered mail / courier.
2. When you label something keep away from heat, it should be kept in a cool / hot place.
3. You use bubble wrap to protect / track an item.
4. Your signature is the special way you write your address / name.
5. You can wrap something in glass / paper.
6. You handle something with care when its fragile / big.
Dialogue 2
attach our company label delivered on time fill in this form put the goods
A: How do I prepare packages?
B: First, you must _____________________ in a box.
A: Do I label the packages?
B: Yes, you must _____________________.
A: What about the paperwork?
B: You _____________________ for the courier. Then you must track the shipments.
A: Why do I have to do that?
B: To make sure the shipments are _____________________.