Professional Documents
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Henry Dilay, the manager of a branch office of the Land Transportation Office is being pressured
by his regional director to increase productivity, reduce cost and accommodate demand in the vehicle
registration renewal. He found out that presently, there are 6 operations involved in the renewal process.
Operation 1 must be performed first before any other operation, while Operations 5 and 6 must be the
fifth and the last, respectively. All others can be done in any order. The operations and the corresponding
average times to perform operation on one renewal, the number of operators performing each and each
operators hourly rates are:
Operation 5 has to be done by Mr. Dilay, and Operation 6 by the cashier. The layout of the office
where these operations are performed is shown in Figure 1.
The hourly demand for renewal for the past 5 years are: 1.5, 2, 2.5, 3, 3.5
Requirement: Draw the precedence diagram with partitioning of the present system
Questions to answer:
1. What are the a) hourly capacity b)hourly manpower productivity (in manhours) c)hourly manpower
productivity (in pesos) d) % utilization of the branch office?
2. Which of the ff. alternatives should be adopted to accommodate the hourly demand for next year?
Alt.1 Increase number of inspectors of vehicles by 100%
Alt 2.Increase number of Operators assigned to 3 by 100%
Evaluate using the metrics in #1 using the attached evaluation form. (pls.see Form1)
3. Suggest a line balancing alternative that will be superior to the above. Assess accdg. to the said
metrics.
Form 1 Capacity Productivity % Utilization
per hour per manhour per peso
Present
Alt.1
Alt.2
Your Own
table
Operator1 Inspector Operator3 Operator6
rotating chair
Concrete wall
Parking space for vehicles