Cameron Nickell

978-918-1843
cnickell28@yahoo.com

EXPERIENCE
Field Information Specialist 2016 - Current
Assign calls to technicians, receive, gather, and provide information for technicians and clients.
Setting up calls and closing calls.
Technical support for mobile app.

Dispatcher, Star Gas: Chelsea, MA 2014 2016

Dispatcher for HVAC, cooling, heating, and plumbing technicians.
Responsibilities include processing calls from priority to urgency.
Assign the calls to a technician, receive and give information to the client and technician.
Take calls from customer, contractor, and customer service to set up service call, give information, and
assist in giving information to customer service to inform customers.
Setting up accounts and modifying account information.

Sales Associate/Stock Supervisor, City Sports: Boston, MA 2009 - 2014

Sales associate, helping customers find items and explain how items work and to demonstrate how the
items work.
Conducted outbound calls between stores and maintain inventory from shipment and transfers.
I manage the stores back stock on a daily basis along with entering data for transfers.
Cash handling

Senior Sales Associate, The Sports Authority: Danvers, MA 2008-2009

Senior sales associate helping customers find the item or items and giving the customer information on the
items.
I maintained inventory throughout the workdays and helping other employees with customers.
Cash handling

Field Worker, Boston Paintball: Somerville, MA 2007-2008

I gained communication skills talking to customers and product knowledge.
I sold, cleaned, and fixed customers guns and the works equipment.

Summer Worker, Department of Conservation and Recreation: Revere and Everett, MA 2005-2007
Helped the city workers with seasonal events
Maintained the cleanliness of the beach

EDUCATION

Associate in Science - Criminal Justice

North Shore Community College: 2009 2011

Bachelors of Multimedia and Animation

Art Institute of Pittsburg: 2012 current

SKILLS

Microsoft Word Retail/Product knowledge Video Editing

Adobe Suite Microsoft Excel 3D Modeling

Pegasus System Power Point Animation

Energy System Flash Adobe Maya

ADD Calendar Customer Service Adobe Premier Pro

Adobe After Effects