Professional Documents
Culture Documents
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SECTION TABLE OF CONTENTS PAGE
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1.0 INTRODUCTION
This Web Guide / manual has been developed to communicate the Lear Global Supplier
Quality requirements to all external production suppliers and provide a Lear common
process that includes all phases APQP, Launch and Current Supplier Quality.
Effective December 15, 2011 this release replaces all previous editions.
Purchasing Purchasing
Seating Systems Electrical / Electronics Systems
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2.0 LEAR QUALITY POLICY
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3.0 LEAR MINORITY PROCUREMENT POLICY
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4.0 ENVIRONMENTAL, HEALTH & SAFETY POLICY
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5.0 SCOPE
This Web Guide / manual applies to all Lear approved production part & material
suppliers globally. For purposes of this manual, Lear refers to Lear Corporation and
its affiliates and subsidiaries, who may issue purchase orders to suppliers.
Compliance to the requirements within this manual as well as to the Lear Corporation
Purchase Order Terms and Conditions is mandatory.
This Global Supplier Quality Requirements Manual has been developed to describe and
define the requirements and expectations of Lear. It is intended to drive consistency in
Lears sourcing and procurement activities on a global basis. Our aim is to create a
favorable business environment for both Lear and our suppliers that strives for customer
satisfaction in an environment that supports continuously improving costs, quality,
efficiencies, productivity and ultimately, profits.
The value of the supply chain is fully recognized at Lear. Continuous improvement can
only be attained through effective communications, documentation of quality
expectations and the successful implementation of supportive action plans that support
long-term customer loyalty and satisfaction.
Globalization at Lear will be achieved through the penetration of existing and emerging
markets with breakthrough technology and extensive customer partnerships on a global
basis.
Lear recognizes its external production supply base as an extension of its business and
the need for consistent material supply on a global basis.
Our Global External Production Supplier Network will help to create value in the supply
chain through continuous improvement, innovation, efficiency and the flexibility to
deliver and support the needs of our customers.
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6.0 SUPPLIER COMMUNICATION TO LEAR
Lears expectations are that all suppliers meet or exceed the following
requirements:
Supplier communication to Lear will be pro-active and will include notification of any
and all sub-contractor issues that could affect Lear and its affiliates or its customers.
All requests for authorization of any proposed material or process changes or moves
of production locations by a supplier or its sub-suppliers are submitted in advance
with regard to timing of all issues.
Early notification of any potential supply/capacity issues are communicated to your
Lear Buyer, including but not limited to potential labor stoppages.
Contingency Planning Strategies are in place for all manufacturing facilities that ship
to Lear and its affiliates.
Upon completion of a program, the supplier will ensure tooling is properly stored to
prevent damage and is readily available for service requirements.
Suppliers must acknowledge that achievement of ZERO DEFECTS and 100% on
time Delivery performance are fundamental objectives for Quality and must monitor
their performance as reported in both the Lear Supply Rating System (SRS) Monthly
Corporate & Common Scorecards and QNs issued in the Supplier Quality Tracking
System (SQTS).
All suppliers are expected to be compliant with the environmental directives of Lears
customers and applicable legal requirements including Product Material Content and
Recyclability Reporting (PMCRR-IMDS) and associated programs, including
REACH-Registration, Evaluation, Authorization (and Restriction) of Chemcials.
For additional information on EDI and other logistics requirements, refer to Supplier
Material Delivery and Logistics Requirements at the Lear Website at
http://lear.covisint.com.
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8.0 REGISTRATION TO LEAR CORPORATE PURCHASING
APPLICATIONS & SUPPLIER TRACKING (eSRM)
All suppliers are required to register a supplier administrator for access to the Lear
eSRM applications at https://access2.lear.com (also known as eSRM).
Your Supplier Administrator is responsible for assigning user access IDs and passwords
for others in your company to access the Lear Purchasing applications, which include:
All Lear North American external production suppliers are required to purchase
products and services from Certified Minority Business Enterprises (CMBEs) in an
amount equal to five percent (5%) of the dollar amount of business they do with Lear
Corporation.
In June, 2005, Lear implemented the use of the M-Tier Diversity Reporting system, a
Ford Motor Company initiative. This reporting system replaced Lears previous Tier 2
reporting system through the Lear website. If you have any questions regarding Tier 2
diverse spend reporting, please contact Lear at supplierdiversity@lear.com.
CMBEs are those companies that are certified by the National Minority Supplier
Development Council or one of its affiliates.
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Additional reporting information and instruction is available on M-Tier by accessing
www.lear.com under Supplier Information and then Supplier Diversity.
Lear expects that all suppliers outside of the USA are expected to educate themselves
on the requirements of Customs and Border Protection (CBP-formerly U.S. Customs
Service).
These requirements apply to all commercial and non-commercial goods that are
imported into the U.S. from both intercompany and third-party suppliers, including
finished products, raw materials, equipment, research components, product returns,
etc.
1
Section 509(a)(1)(A) of the Tariff Act of 1930, as amended by title VI of Public Law 103-182, commonly referred
to as the Customs Modernization Act.
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11.1 COMPLIANCE INSTRUCTIONS
11.1.1 Language
Invoice Requirements
Date of shipment
Name and address of shipper
Name and address of consignee
Consignee IRS# - This is mandatory for all shipments arriving in the U.S.
2
19 U.S.C. 1509(a)(1)(A).
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Lear part numbers (if applicable)
Quantity The quantities imported in weights and measures
Unit price - The purchase price in the currency where the merchandise was
purchased. This amount is generally the basis for determining the
merchandises dutiable value;
Total price per line
Total invoice cost - Please note that all items require a value for Customs
purposes. Even if the shipment contains no-charge items, samples,
returnable containers, or returned goods, etc. there MUST be a value for
Customs. The invoice should be marked Value for Customs Purposes
Only.
Type of Currency
Lear Purchase Order number
Country of Origin - This is the country of manufacture, generally;
Terms of Sale (e.g., Ex-Works, Free-On-Board, Cost of Insurance &
Freight, etc.);
Name of the Customs broker responsible to clear the cargo
Assists - A statement of all goods or services the buyer furnished to the
manufacturer for producing the merchandise, the cost of which is not
included in the invoice price; and
Harmonized Tariff Code (If known, the appropriate eight-digit Harmonized
Tariff Schedule (HTS) classification).
Packing List
All information shown on commercial invoice (see above) except for value;
Gross and net weights of products; and
Total number of cartons shipped.
11.1.4 Valuation
The price input on the commercial invoice should reflect the price paid or
payable by Lear to your entity for the merchandise purchased. The price
actually paid or payable for the imported merchandise is the total payment,
excluding international freight, insurance, and other incidental costs that Lear
makes to you.
Assists: If you are aware that Lear recently provided your company with an
assist, then please contact Lears Corporate Customs Department to inform
us of the type of assist prior to shipment of merchandise to Lear U.S. This
information is necessary for Lear to determine how to report the value of the
assist to U.S. Customs. An assist is any item provided to you by Lear free of
charge or at a reduced cost, for use by your company in the production or sale
of merchandise to be sent to Lear U.S. Examples of assists are:
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Engineering, development, artwork, design work, and plans and sketches
that are undertaken outside the United States and are necessary for the
production of the imported merchandise.
Additional Payments: If you know if Lear made any additional payments to your
company related to the importation of the merchandise to the United States,
please contact Lears Customs Department prior to shipment of merchandise to
the United States. Lear will need to determine if and how the value of such
payments should be reported to U.S. Customs. These types of payments
include, but are not limited to, payments for packing costs, selling commissions,
royalties or licensing fees; payments to reimburse your company for overhead
or tooling charges, nonrecurring engineering charges, research and
development reimbursement; and any other payment which relates in any way
to the manufacture of imported products.
It is Lear's policy not to qualify merchandise imported into the United States for
preferential tariff treatment under any special trade program unless Lear, with
the assistance of its foreign suppliers, determines that the merchandise
qualifies for the trade program. At the time of entry, Lear must possess the
requisite documentation to support such a claim.
If your company is located in a GSP country3 and you have determined, in accordance with
appropriate U.S. Customs Regulations, that the product manufactured in your company is
eligible for entry into the United States under the GSP program, then please complete the
following:
3
General Note 4(a) of the Harmonized Tariff Schedule of the U.S. lists each country, territory, and association of countries
that is eligible for GSP benefits (GSP country).
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GSP Declaration. For products not wholly from the GSP country, a GSP
Declaration should be obtained from the exporter or other party having
knowledge of the relevant facts. The GSP Declaration shall include all relevant
detailed information about the manufacture of the product; and
Evidence of Direct Shipment. Products must be intended for the United States
at the time of export and the product must be directly shipped to the United
States from the GSP country, unless a certain exception applies (e.g., free
trade zone in a GSP country). You must directly ship all product from your
company directly to the United States. Please provide Lear with documentation
(e.g., shipping papers or a statement on the commercial invoice) to confirm that
a direct shipment occurred.
This provision applies if your company returns U.S. origin goods to the United
States without advancing the goods in value or improving them in condition by
any process of manufacture or other means. If you have determined, with the
assistance of Lears Customs Compliance Department, that the U.S. origin
goods are eligible for entry into the United States under HTSUS 9801, then
please provide:
Statement on the Commercial Invoice. State that item was previously exported
from the United States and imported into your country, as supported by
commercial invoice documentation;
This provision applies if your company returns U.S. origin goods to the United
States after repairing / altering them or after using the U.S. origin goods for
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assembly purposes. If you have determined, with the assistance of Lears
Customs Compliance Department, that the U.S. goods are eligible for entry into
the United States under HTSUS 9802, then please provide:
In the case of articles exported for repair and alteration (under HTSUS
9802.00.40 or 9802.00.50), it is Lears policy that the invoice clearly state the
value of the repair and the following documentation be provided at the time of
entry:
The above list of programs represents a number of the more frequent programs
under which Lear has obtained preferential tariff treatment. It is not intended to
be exhaustive of all the programs available to Lear and accordingly, if Lear is
seeking preferential tariff treatment under a program not listed above, Lear will
expect its foreign suppliers to provide the appropriate documentation to support
Lears claim for the preferential tariff treatment under the alternative program.
U.S. law requires that the correct country of origin is provided on the
commercial invoice and packing list. In certain cases, a certificate of origin,
manufacturers affidavit, or other declaration will need to be provided to Lear
with the necessary country of origin documentation for Lear to claim preferential
duty treatment under a special trade program (e.g., NAFTA, GSP, HTSUS 9801
or HTSUS 9802). The country of origin must also be used for marking
purposes, as described below.
For all products, the country of origin should be the country in which the product
was manufactured. If the product was not wholly produced or manufactured in
one country, the country of origin should be the country in which the most
recent substantial transformation took place, meaning the country in which the
product was transformed into a new and different article of commerce, such
that it gained a new name, character, or use. In determining whether a
substantial transformation occurred, consider: the degree and cost
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In the case of textiles, textile shipments require a notation on the documents
indicating the name and address of the company who performed the
processing that gave the product its country of origin.
11.1.7 Marking
11.1.8 Trans-shipment
Due to the high value of these shipments, special care should be taken when
moving tools, machinery and equipment across international borders. The
basic invoice requirements should be followed keeping in mind the following:
Confirm the shipping terms including who is responsible to clear the cargo
through Customs.
4
See J-list as provided in 19 C.F.R. 134.33, for marking exceptions.
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For shipments from a non-Lear location sent on our behalf, the shipper should
be listed as: Lear Corporation, c/o (the shipping location).
If the tooling or equipment is being sent only for alterations or repairs and will
be returned, please mark the invoice accordingly. Also note if the work is under
warranty.
If no actual sale is taking place, the invoice must be marked: Value for
Customs Purposes Only
Please note that Lear will not be the importer of record for any chemicals.
11.1.11 Miscellaneous
11.1.12 Ramifications
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12.0 SUPPLIER QUALITY REGISTRATION REQUIREMENTS AND 2nd
PARTY CUSTOMER APPROVAL GUIDELINES
Lear is certified to ISO/TS 16949:2009.
IMPORTANT NOTE:
Registration to ISO 9001:2008 is only acceptable for those suppliers that do not meet
the applicability requirements of ISO/TS 16949:2009 as described below or as an
interim step to achieving TS 16949 certification.
Applicability Requirements:
Production Materials
Production or Service Parts
Assemblies
Heat treating, Welding, Painting, Plating or other Finishing Services.
Email: suppliercertificates@lear.com
Failure to submit a valid timeline and transition plan or a copy of your renewal
certificate will have negative impact on your supplier monthly Scorecard and
potentially harm your relationship with Lear.
12.1 All approved Lear external production suppliers are required to establish
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documents and implement effective production, quality and management
systems compliant with the above outlined requirements, including all customer
specified requirements.
12.2 Lear reserves the right to verify a suppliers manufacturing location for site
compliance to these standards by performing site audits by a designated Lear
representative for those suppliers identified as having a high potential impact
on safety, fit, form function, quality and or Customer down-time.
The duration of the audit will conform to the full application of the Audit Day
requirements table of the Automotive Certification Scheme for ISO/TS
16949:2002.
12.3 Third party certification does not relieve the supplier of the full responsibility of
the quality of the product supplied.
After this date, Customer Satisfaction QNs will be issued to all current suppliers with
missing or expired environmental certificates.
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New suppliers to Lear and its affiliates have one year from the date they are added as an
approved supplier to meet these requirements.
All suppliers must provide evidence of product data submission acceptance by Lear with
every PPAP submission, or as requested. A copy of the print out or screen shot of the
Recipient Data from Lear IMDS Site 632 is considered to be the only valid evidence of
acceptable submission. The part numbers in the acceptance note must match the part
numbers submitted for PPAP or other approval. PPAP or other approvals will not be
granted for the parts not accompanying this documentation. Lear suppliers are
responsible for cascading this requirement and collecting data from their respective sub-
suppliers. Failure to do so will be reflected in the suppliers monthly scorecard
performance as measured in Customer Satisfaction.
All Lear suppliers must re-submit their part to Lear for re-approval per IMDS and
customer requirements.
As a downstream user, Lear Corporation requires from its suppliers that all substances
(including substances in preparations) provided to Lear Corporation, and the uses of
those substances, to be registered, as per REACH regulation requirements.
Suppliers must provide a list to Lear Corporation of any raw material containing a
substance supplied to Lear Corporation that is not or will not be pre-registered. This list
must be provided to Reach@lear.com as soon as the information is available.
Lear Corporations EU entities will not accept direct shipments or drop shipments from
non-EU suppliers (i.e., Lear Corporation will not act as the importer for non-EU
suppliers) of substances (including substances in preparations). Non-EU suppliers to
Lear Corporation must either use EU-based distributors or appoint an Only
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representative in the EU.
Suppliers must perform IMDS material data reporting as it relates to substances of very
high concern as defined by REACH. (Reference Section 13.0 of this document on
Product Materials Content Recyclability Reporting PMCRR-IMDS).
Note:
1. Suppliers in Norway, Iceland and Liechtenstein will be considered as EU suppliers
once these countries have implemented REACH.
SQTS is Lears Global Supplier Quality Tracking System for reporting and resolving
supplier quality, delivery, customer satisfaction and warranty issues. It is an online 8D
system that provides a standardized method of issuing Quality Notices (QNs) to all
suppliers.
Suppliers must respond to QNs by entering data in the system fields that follow a
disciplined problem-solving approach.
Data collected in the SQTS database is sent to the Lear Supplier Rating System (SRS)
which populates the Supplier Corporate and Common Vendor SRS Scorecards and
Metric Charts.
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For additional information and instructions on the SQTS System, download the
Supplier User Manual at https://access2.lear.com .
For those Lear facilities not currently using the SQTS system, suppliers should contact
the responsible Lear Quality Engineer or buyer for the correct procedure.
Requirements:
The suppliers System Administrator must enroll a minimum of two supplier contacts
(i.e. Quality and Logistics representative) with access to this system at each of their
locations that ship to Lear to respond to any QNs that are issued to the suppliers
manufacturing location.
When a QN is generated, the supplier must respond to the QN by the close of
business the following day this is referred to in the system as the initial response
and must include containment actions to protect Lear from receiving any further
defective parts (i.e. supplier must certify product). The supplier will continue to
receive email notifications if the 24 hour response is not submitted on time.
The supplier contacts should monitor their email notifications daily.
The supplier must provide permanent corrective action implementation and
verification of effectiveness.
The supplier may be issued a customer satisfaction QN by the Lear receiving plant
or quality group if they are delinquent in answering QNs in a timely manner or for
other repeated or chronic concerns in general.
Suppliers may risk being awarded new business / lose existing business if
adherence to SQTS is not followed.
It provides a monthly and year to date record of the suppliers quality, delivery, written
complaints, customer satisfaction and warranty ratings performance and scores.
The SRS Scorecards and the Supplier SRS User Manual which includes the scoring
criteria for each of the categories are available at https://access2.lear.com or by using
the following link: https://lear.covisint.com
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Requirements:
Supplier representatives at both the corporate and manufacturing level are required to
download their monthly corporate and common scorecard data each month. Any
discrepancies or disputes in data must be addressed to the individual Lear Plant
providing the data.
Scorecards are available for download on the 12th day of the following month.
17.2 Copies of all updated Third Party Quality Certification with expiration dates for
each manufacturing site that ships to Lear
All approved external production suppliers involved in pre-production and new product
launches are required to formulate advanced quality plans to support the development
of new products and/or services, in accordance with the guidelines in the Advanced
Product Quality Planning and Control Plan (APQP) manual published by the
Automotive Industry Action Group (AIAG).
18.1.1 Download the ProFile Suppler APQP User Guide and communicate the
requirements throughout your organization and manufacturing facilities.
18.1.5 All suppliers shipping heat treated parts are considered high risk
and are required to:
The responsible Lear Quality Engineer monitors and manages selected suppliers from
new product release through the start of production. New product/process launch, tool
kick off approval and readiness measures are implemented to ensure that suppliers
are able to produce in accordance with all requirements of the Purchase Order and
customer requirements, i.e. Part Branding and Identification.
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Component Review Meetings are held with selected suppliers to identify key
product/process characteristics that are to be statistically monitored to ensure
stability.
Suppliers are required to conduct CRMs with their own sub-suppliers and
highlight/identify customer specific requirements, i.e. part branding/identification.
With sufficient notice, Lear and/or the OEM may participate in sub-supplier reviews.
Supplier is to use OEM specific documentation when requested by the Lear Quality
Engineer.
All external production suppliers are required to complete and return a Supplier
Document and Process Review sheet for each representative part number that
is scheduled to launch for the current year at the suppliers manufacturing
location.
Compliance to the Process and Document Review does not relieve the supplier
of its responsibilities to comply with other specified A.I.A.G. requirements.
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The Supplier Document and Process Review package is available at
http://lear.covisint.com under Purchasing Downloads and Web Guides,
Supper Development Information & Forms, Production Trial Run and
Supplier Development and Process Review.
All suppliers are required to perform a Run @ Rate prior to PPAP, to verify
that the suppliers actual production process is able to meet program
volumes at an acceptable quality level.
Lear Quality will coordinate the Run @ Rate with the supplier in accordance
with Lear Run at Rate Procedures. OEM specific documentation may be
required and will be communicated by Lear Purchasing. When requested
by Lear, Lear and/or the OEM may participate in the Run @ Rate at the
suppliers site.
The suppliers process must be able to produce 115% of the quoted volume
using production tools and equipment and within the actual manufacturing
site and process, unless otherwise specified in writing by Lear. Lear may
request repeated Run @ Rates if the suppliers process does not meet the
requirement.
In the event issues are uncovered during the Run @ Rate, supplier will
create an Open Issues list which will be tracked by the responsible Lear
Quality Engineer until closure.
It is the responsibility of the supplier to enter the completed Run @ Rate
documents and open issues list as an attachment in ProFile.
Suppliers are required to assure that Run @ Rate is conducted for all sub-
suppliers and provide supporting documentation to Lear upon request.
When requested by Lear, Lear and/or the OEM may participate in the Run
@ Rate at the sub-suppliers site.
During any program launch at a Lear production facility, selected suppliers may
be required to provide on-site representation. The suppliers launch support
representative(s) must be knowledgeable, capable and empowered to make
decisions. Coverage must be provided for all shifts.
19.6.1 Suppliers are not authorized to begin production or ship material to Lear
prior to obtaining full approval from the Lear receiving facility per the
requirements of the AIAG Production Part Approval Process (PPAP)
Manual, according to the latest revision level. Any deviation to this
requirement must be approved in advance and agreed by Lear in
writing.
19.6.4 PPAP samples shall serve as master samples. When cosmetic issues
arise that cannot be addressed by use of the master samples, the
supplier is responsible for establishing approved boundary samples with
Lear prior to shipping. All maximum condition samples require the
approval of the responsible Lear Quality Engineer.
19.6.5 All suppliers shipping heat treated parts are required to submit a
completed AIAG CQI-9 Special Process: Heat Treat System
Assessment Form as an attachment in the ProFile System to document
the status of all in-house heat treat processes, all out-sourced heat
treated parts and/or all, out-sourced heat treat services for all
purchased and overseas components that are heat treated. For
programs not on ProFile, supplier to send the completed form to the
responsible Lear Quality Engineer and the Lear buyer.
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20.0 PRODUCTION PHASE / MANUFACTURING
20.1 ALL PRODUCT / PROCESS CHANGES
Advance written approval from the receiving Lear facilities and Purchasing is
required for all changes to a suppliers product/process.
Supplier should request the appropriate documentation from Lear
Purchasing and submit any change request at least 3 months prior to
implementation.
Samples may be required for review and to evaluate potential impact on
Lears manufacturing processes.
PPAP approval is required unless specifically waived in writing.
Raw material changes must have completed validation testing and IMDS
submission
Refer to Section 3.1 of the AIAG PPAP 4th Edition for Examples of
Changes Requiring Notification
Suppliers are to submit a completed Request for Written Approval for Global
External Production Suppliers to Change/Move Production Location form to
their Lear Corporate buyer and the Lear receiving plant(s) to obtain approval
for a production location change. Copies of the Request for Written Approval
for Global External Production Suppliers to Change/Move Production Location
are available at http://lear.covisint.com under Supplier Downloads Supplier
Notification of Production Location Change / Move. Supplier may contact the
Lear buyer for a copy.
Input from Lear Purchasing, Lear Program Management (for customer specific
requirements) and the receiving Lear plant(s) is required for obtaining approval
for the supplier location change.
The Tool Move Plan must include the requirements of a production bank to
ensure Lears Production and Service requirements are not affected.
Additionally, all shared tooling must be called out and identified in the Tool
Move Plan.
The following forms must be completed and submitted to Lear Purchasing for
approval Copies are available at http://lear.covisint.com under Supplier
Downloads, Supplier Development Tool Move.
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GPM 6.7 Attachment A Lear Supplier Tool Move Request
GPM 6.7 Attachment B Bank Build Matrix
GPM 6.7 Attachment C Supplier Move Checklist
GPM 6.7 Attachment D Site Assessment Checklist
GPM 6.7 Attachment E Tool Transfer Checklist
GPM 6.7 Attachment F New Supplier Kick-off Checklist
GPM 6.7 Attachment G Commercial Issues Checklist
PPAP submission (Level 3 unless otherwise directed by the receiving plant) and
approval from the Lear receiving plant is required prior to the shipment of
production material from the new location. An Exit PPAP from the prior facility is
also required and must be submitted and approved by the Lear plant.
At that time, all PPAPs over one year old are to be updated upon request by
the receiving Lear Manufacturing location, regardless of the suppliers
business relationship (i.e. customer directed) with Lears customer.
Lear Purchasing, Quality and ALL receiving Lear facilities must be notified in
writing prior to a suppliers extended production shutdown and must submit a
completed SESSA audit that covers all products at each of their manufacturing
locations that ship to Lear.
The complete audit(s) are submitted to the Lear Buyer and the responsible Lear
Quality Engineer with a copy to the Supplier Development Mailbox at
supplierdevelopment@lear.com and the Quality contact at each Lear receiving
plant. The subject line of the email should read: Company Name: SESSA
Audit Response
With the increasing demands of Lears customers for higher quality at a lower
cost, the entire supply chain is responsible for increasing quality and contribution
to a lower overall cost.
It is Lears expectation that all approved Lear external production suppliers work
closely with their supply base to insure that the quality level of received product
meets our requirements and expectations.
Lear conducts Incoming Quality (IQ) meetings at the Lear production facility and
division levels. Top problem suppliers are required to attend and present
containment / corrective actions and are identified based on the following:
Performance History of Repetitive Quality Issues
Responsiveness to Concerns
Severity of Issues
Warranty Issues
The Lear Production facility or Lear Management issues a Quality Notice (QN) in
the Lear Supplier Quality Tracking System (SQTS) or in the Supplier Rating
System.
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21.1 CONTROLLED SHIPPING LEVEL 1
The Lear Production facility, the responsible Lear Quality Engineer and the
supplier must agree on the documentation required, content and duration of
containment.
PFMEA
Historic failure modes during launch
Prototype phase quality issues (either internally at supplier or at the
customer)
Late engineering changes
The supplier must verify that the actions taken meet all Lear requirements.
Inspections and methods must be approved by the receiving Lear production
facility. All containment actions must be documented according to Lears
requirements.
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The supplier is required to:
If the receiving Lear Plant has implemented the SQTS System, all
related documentation will be contained within the Quality Notice (QN).
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21.5 EXIT CRITERIA FOR CS LEVEL 1
The Exit Criteria is based on long term actions and results and must be agreed
by the receiving Lear production facility. The Lear production facility will inform
the supplier in writing of release from containment through the closure of the QN
in the SQTS system or other applicable system in use at the receiving facility.
CS Level 2 requires the supplier to inspect all suspect parts in an area separate
from their normal production process (unless otherwise specified by Lear) prior
to shipment to Lear by an independent third party inspection source. The third
party inspection source and contact details must be included in the initial
response and be approved by the responsible Lear Quality Engineer. CS Level
2 may be initiated if:
The supplier must verify that all actions taken meet all Lear requirements.
Inspections and methods must be approved by the receiving Lear production
facility. All containment actions must be documented according to Lears
requirements.
1) Contact a third party inspection source for the controlled shipping inspection.
2) Issue a purchase order to the controlled shipping third party inspection source
within 24 hours of receiving the CS Level 2 QN or letter and forward a copy of
the purchase order for 3rd party inspection services to the Lear Plant.
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production facility and is co-authored with Lear Platform Quality and
Supplier Development.
Failure to meet exit criteria for CS Level 2 may result in new business
hold status (NBH).
External Production Suppliers are liable for all costs incurred by Lear per the Lear
Purchase Order Terms and Conditions, and includes but are not limited to the
following:
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23.0 HELP
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