City of San Antonio Animal Care Services

Community Survey

Please provide your contact information:

Name: _________________________________________ Phone Number:

___________________________

Home Zip Code Number: _________________ Email Address:

_____________________________________

1. Please indicate which best describes you (please indicate all that apply):
I am a resident of the City of San Antonio
I am an active animal advocate (someone who regularly helps to find placement for pets
impounded at ACS)
I am a current pet owner
I have used/requested services provided by ACS in the past year
2. Please indicate which ACS services you have utilized/requested or been
involved in:
Adoptions
Assisting with pet placement by fostering or rescuing an ACS pet
Assisting with pet placement through networking an ACS pet
Enforcement (roaming pet impoundment, bite/cruelty investigations, citations)
Vaccinations, rabies, microchipping, spay/neuter services
Volunteering at ACS
3. Please rank the existing strategic priorities in order of importance to you
(where 1 is most important and 4 is the least important)
Control the Stray Animal Population
Enforce the Animal Control Laws
Engage and Educate the
Community
Increase the Live Release Rate

4. On a scale of 1 to 5 (1 is strongly Disagree, and 5 is strongly agree,) please

indicate your agreement regarding the direction ACS should take in the
future:
1
(Strongl 2 3 5
4
y (disagre (Neutral (Strongl
(agree)
disagree e) or N/A) y agree)
)
ACS should continue its strategic
priority to control the stray,
roaming animal population
ACS should continue its strategic
priority to enforce the law
ACS should continue its strategic
priority to engage and
communicate with the pubic
ACS should continue its strategic
priority to increase its live release
rate

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 City of San Antonio Animal Care Services
Community Survey

If any, what additional priority should ACS focus on in the

future? _________________________
_______________________________________________________________________________
_______________________________________________________________________________

5. On a scale of 1 to 5 (where 1 is strongly Disagree, and 5 is strongly agree,)

please indicate your views regarding the operations of ACS over the past 5
years
1
3 5
(Strong 2 4
(Neutr (Strong
ly (disagre (agre
al or ly
disagre e) e)
N/A) agree)
e)
ACS has improved in the operations of the
Animal Care Services Department
ACS has increased its education and outreach
efforts
ACS helps provide resources for someone to be a
responsible pet owner (such as vaccination,
spay/neuter, and microchipping services)
Cost of services (vaccination, spay/neuter, and
microchipping services) to be a responsible pet
owner are reasonably priced
ACS enforces animal laws fairly and
consistently
ACS provides prompt and courteous customer
service
I have confidence that my animal related call
will be addressed when I call 311
ACS has made San Antonio safer by reducing
the number of stray and roaming dogs in our
community
6. What areas of emphasis should ACS place its attention:
Decreas Maintain Increase
e current attentio
attentio attention n
n
Educating through outreach and engagement
Finding Live Placement for pets impounded at ACS
Holding pet owners responsible for treatment/care
of pets
Impounding stray/roaming dogs
Issuing citations to violators of local animal laws
Investigating animal bites
Investigating animal cruelty/neglect
Increasing community involvement in animal
related solutions
Providing affordable resources for pet owners
Responding to call for service requests
Other (______________________________________)

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 City of San Antonio Animal Care Services
Community Survey

7. On a scale of 1 to 5 (where 1 is strongly Disagree, and 5 is strongly agree),

please indicate your agreement regarding the following proposed changes to
the animal laws of the City Code
1
(Strongl 2 3 4 5
y (disagree (Neutral (agree (Strongl
disagre ) or N/A) ) y agree)
e)
Require that pets that are found roaming free of
restraint, or in violation of other ordinances, to
be spayed/neutered
Require that all owned cats and dogs (unless
specifically exempted through a permit) to be
spayed/neutered
Improve regulations that allow City to reduce
the back-yard breeding and selling of
dogs/cats within the city
Reduce the allowable number of chickens and
roosters that could be housed without an excess
animal permit
Increase regulations regarding the tethering of
dogs

8. What additional (if needed) changes should be made to the animal laws of
the City Code?
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________

9. What additional comments would you like to share regarding the operations
of Animal Care Services?

____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________

Thank you for your input on this Animal Care Services

survey!

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