Freezing Lives on Streets!

Report of Joint Inspection on the Status of Shelters for

Homeless in Madhya Pradesh

February 15th, 2012

Department of Urban Administration and Development,

Government of Madhya Pradesh
&
State Advisor
To the Supreme Court Commissioners (Madhya Pradesh)
(W.P 196/2001)
E-7/226, First Floor, Opp Dhanvantri Complex, Arera Colony, Shahpura, Bhopal,
Madhya Pradesh, vikassamvad@gmail.com / 0755 4252789
 Index
Background

Overview

Overall Observations

District Specific Observation

Recommendations

Table 1 Shelters as per the norms

Table 2 Type of Shelters
Table 3 No. of beds according to capacity of Shelter homes
Table 4 District wise availability of potable drinking water in Shelter Homes
Table 5 District wise facility of food availability in Shelter Homes
Table 6 District Wise Availability of Post Box in Shelter Homes
Table 7 District Wise Availability of Functional Toilets in Shelter Homes
Table 8 District Wise Availability of Recreational Facilities in Shelter Homes
Table 9 District Wise Availability of First Aid Kit in Shelter Homes
Table 10 District wise Average Occupancy rate of Shelter Homes
Table 11 District Wise Availability of Display Boards in Shelter Homes.
Table 12 District Wise location (Floor) of Shelter homes
Table 13 Shelter Homes Having Linkages with Health Institutions
Table 14 List of Organizations for Joint Inspection of shelters Homes
Letter- 1 Ratlam Administration for providing health services in the shelters
Letter-2 Municipal corporation Bhopal to Senior Superintendent police regarding
accessibility of shelters to the homeless.
Letter 3- Letter of Bhopal Municipal Corporation to Collector Bhopal regarding the
health facilities

2
Background

This report is being submitted by the Advisor to the Supreme Court Commissioners
(Madhya Pradesh) on the present status of homeless shelters in 24 cities of Madhya
Pradesh. This report is based on a Joint Inspection on the functioning and availability of
permanent and temporary shelters initiated by Government of Madhya Pradesh for the
homeless people. The Supreme Court on dated 23rd January 2012 in case number
196/2001 had ordered to conduct a joint inspection to ensure that all basic facilities are
provided in the shelter homes and response be filed within two weeks thereafter.

We, the advisor office and GoMP, in collaboration with the local civil society organisations
conducted inspections on situation of shelters for homeless in 24 urban areas of Madhya
Pradesh. All these inspections have been carried out late night in the respective districts.

Overview

Increased wealth disparity and income inequality have led the issue of homelessness into
an alarming scale. While some people live in their palaces some even dont have access to
even a shelter. People who dont have any home of their own are termed as homeless.

There are some people who try to get their own home but destiny has something else in
store for them. People are unable to pay rent and for that they are homeless. Housing has
become unaffordable. New census estimates that there are 13 million homeless people in
India. Not only that, each of these have at least 5-6 members dependent on them and that
makes sense that a huge section of India does not have accommodation. Despite India being
a welfare state, all these people do not have any roof over their head. "Living in the open is
gross denial of the right to live with dignity,"

Looking into causes of homelessness the major reason is lack of employment. However,
other reasons like mental illness, domestic violence, abandoned by family, natural disaster,
and other human made calamities too are accountable for homelessness. Homeless people
are prone to face problems such as reduced access to health care, limited access to
education, increased risk of suffering from violence and abuse, general discrimination from
other people, not being seen as suitable for employment, etc.

Homelessness is a social, economic and political phenomenon that needs to be taken up at

the global level. It is created by natural calamities like earthquakes, unjust trade practices
and political catastrophes. As a result, millions of men, women and children are left with no
choices but to live in the open on road side, pavements, in water pipes, under fly-overs and
staircases or in the open in places of worship, mandaps, railway platforms, even on trees,
etc. So, it is important that governments pay attention to it and they take responsibilities.

3
The Housing and Habitat Policy 2007 for Madhya Pradesh begins by recognizing housing as
a basic human need while acknowledging that housing problems in the State have become
increasingly severe in spite of maximum efforts by the government to respond effectively.
The policy accounts for both rural and urban poverty and the housing needs associated
with each (pp.1-5). It defines the existence of urban slums in the context of expanding rural
poverty and as a result of increasing migration to the cities. The State housing policy calls
for housing action plans to be made in every district centered on sustainable rural and
urban development. But in practical realities, the state will towards ensuring the shelter
rights of the poor especially urban poor is questioned! The follow up actions on the
Supreme Court orders on shelters to homeless in the state need to be looked in this context
to understand the situation.

4
Overall Observations:

As per the correspondences and affidavit submitted by the State Government of Madhya
Pradesh, 24 major towns are covered for setting up ren-basera (Shelter Homes) for the
homeless. In the month of January 2012, the State Advisor Office with the intensive support
of civil society organizations to understand the situation of shelters homes in the state
conducted a rapid assessment. The assessment reveals some crucial things on the issues
related to implementation of shelter for homeless in the State. Later on the report was
submitted in the Supreme Court. Afterwards on 23rd January 2012 the Honorable Supreme
Court has ordered for Joint Inspection. As a last hour step, in the context of joint inspection,
temporary shelters somehow were made functional without any planned & systematic
intervention in terms of infrastructure and basic facilities in the shelters. But the major
issue remained unaddressed was of the accessibility and decent environment around these
shelters was not found to be welcoming; because in most of the Temporary shelters we
have not found any homeless using them.

Homeless on Ujjain Streets Homeless on Bhopal Streets

5
1. Type of Shelters

According to the population norms, 24 Districts of Madhya Pradesh should have 100
shelters. In Madhya Pradesh we have conducted Joint Inspection in 69 shelters of 24
Districts. Out of these 69 shelters 34 shelters are permanent and 35 shelters are
temporary.

2. Essential Facilities

The Supreme Court guidelines on specificities of shelter (Order dated January 20th
2010) mentioned that there should be basic amenities provided in the shelters which
include bed, mattress, bed roll, blanket, portable drinking water, functional latrines,
first aid, recreation facilities etc.

No. of beds according to capacity

In Madhya Pradesh we have inspected 69 shelters and we have found that in 24%
shelters beds are not found in accordance with the prescribed capacity of the shelters.
The guideline also says that Linen must be changed on a daily basis. But in Bhopal we
have found that the blankets and Linen are not washed since long and they are stinking
badly.

Availability of potable drinking water

It has been found during the survey that out of 69 shelters we found that 66 have the
facilities of drinking water. In small districts generally water is kept in an earthen pot
whereas in the most of the JNNURM cities shelters have the facility of water cooler. We
have found that in Bhopal and Ujjain water facilities is not upto the mark.

Food availability:

In Madhya Pradesh night shelters it is observed that 49 out of 69 shelters dont have
any provision for food. In Bhopal food is available only in permanent shelters. This is a
positive effort by Municipal Corporation Bhopal for providing nutrition security to
Homeless. Nandi Foundation is providing food in these shelters in contract at the
minimum cost of Rs. 5, which is being charged from the homeless. Apart from Bhopal
there are districts like Guna, Neemuch, Satna and Singroli food is being provided either
by Nagar Nigam or by some NGOs.

6
 Availability of Post Box

According to the Supreme Court orders every shelter must have a post box, where post
to homeless people could be directed, but during the inspection we found that 59
shelters dont have the facility of post box. Only in 3 districts like Guna, Ratlam and
Katni, facility of post box has been arranged.

Recreational Services:

As shelters are the only places that homeless people can call as their own, therefore
according to the guidelines recreation facilities must be provided in every shelter.
However it is observed that out of 69 shelters only 35 shelters have the recreation
facilities. These facilities include television, newspaper, indoor games etc. According to
the inspection 10 out 24 districts dont have any recreation facilities.

First Aid kit:

First Aid kit must be available in every shelter. In addition, care must be taken to ensure
that the kit is fully equipped with all essential medical times, and that all staff members
are adequately trained to handle minor medical problems. During the survey we have
found that 37 out of 69 shelters have the first aid kit but that kit was newly packed in
anticipation of inspection and only 1 or 2 small pack of cotton bandage and one small
antiseptic cream was made available. In addition to this when we checked with the care
taker about the use of these medicines, they are found to be ignorant. These caretakers
accepted that there are not provided any training regarding the health services
provided to the homeless.

Linkages with Health centre:

Each shelter must be linked to a local hospital, with adequate travel arrangements in
place to take sick persons to the hospital. However it is observed that 53.6% of the
shelters in the state dont have any linkages with the health centres.

But Municipal Corporation of Ratlam has appointed a psychologist, Dr. Nirmal Jain
to provide 24x7 medical facilities to the homeless in all the three temporary shelter
homes in the city.

7
 Availability of Functional Toilets

It is observed that out of 69 shelters covered in Joint Inspection 12 shelters dont have
the functional toilets. In Neemuch and Damoh District, the shelters are attached to
sulabh complex and in these shelters people have to pay something (Rs. 3 usually) for
using toilets. In Bhopal we found that 2 permanent shelters (Nadira Bus Stand and New
Market) are attached to Sulabh complex, as these shelters dont have the toilets facility
within its own circle. In these shelters, the users have to pay Rs 10 for latrine, bathing
and cloth washing facility being availed from Sulabh. In addition to this we found that
there is no space for bathing in these 2 shelters of Bhopal.

Atal Ren Basera Ujjain MALE FEMALE TOILETS IN Dudh Talai

Ren Basera. Ujjain

Distribution of Ration Cards/AAY Cards to users of Shelter Homes

It has been found during the inspection that ration card is not distributed in any of the
shelter. This is because of the reason that Madhya Pradesh Government doesnt have
any policy regarding the distribution of ration cards to homeless in the shelters.

3. Special Shelters for Women

The Honorable Supreme Court in its order dated 20 January 2010 mentioned that 30%
of these to be special shelters (women, old and infirm, recovery shelters). But in
Madhya Pradesh we found that none of the shelters are for women, old age and infirm.

8
 Generally in MP, government has made arrangements for male and female in the same
shelter. It should be noted here that none of the shelters of Madhya Pradesh has women
attendee. Furthermore when we visited the night shelter of Bhopal, Satna and Sagar we
talked to the people who are on the street especially women. According to them they
feel insecure in the shelter as there is no women attendee. In Bhopal we have found
that generally the families are on the street and they dont want to stay at the shelter
because there is no separate arrangement for family in the shelters.

4. Shelter for Disabled and old age

It is very clear from the findings of the join inspection that homeless shelters have not
been made disabled friendly. It is observed that out of 69 shelters inspected 24 shelters
are at first and second floor. Also these buildings dont have any facility of ramps etc
due to which disabled people dont have the access to the shelters. 3 out of 4 permanent
shelters in Bhopal functioning from the 1st and 2nd floor of the building without
ensuring arrangements for disables.

5. Average Occupancy rate at Shelter Homes

It is observed that the average occupancy in all the districts is very less. In 43% shelters
we have found that only less than 5 homeless people are staying at the shelter. We have
found that out of these 24 districts covered under the inspection Bhopal, Indore and
Jabalpur are more crowded than others. The reason of low usage is that government
has not adopted proper measures to spread awareness among the masses. However
Katni Municipal Corporation has used banner and mobile loudspeakers to spread
awareness about the shelters. The reasons for low occupancy are:

Distance from the city

The shelter is established at First Floor or second floor and there is no
arrangement for Disabled Persons.
Identity card is necessary to get entry in the shelters. Most of the poor people
dont have identity cards
Insecurity in case of women
Lack of awareness
No Ventilation

6. Display boards:

It is essential to display the services provided at the shelter and also display the name
and phone number of care taker. During the inspection we have found that 59% of

9
 shelters dont have the display boards which display the services provided at the
shelter. This is the also one of the reason for low usage of shelters. In addition to this
unavailability of these types of display boards obstruct the information.

7. Stigma Continues

We were again and again told by the care takers that most of these people, who come
for using shelter facilities, they theft blankets, bed sheets and other consumable item
from the shelters. To control they keep an eye on them and checks their bags before
they leave shelter homes. They scrutinize people who would enter in the buildings on
the basis of, whether they are drunk or smelling bad. Baggers are not given permission
to enjoy any of the shelter facilities.

8. Issues of Identity:

In Jabalpur, Ujjain and Khandwa it is observed that Photo identity is required to get
place in the Shelter Homes. In Vidisha district it has been found that homeless
person has to inform in the police station before entering into the shelter.
Treatment towards shelter users is a matter of concerns in all the towns. The
poorest street dwellers are still living on the pavements.
Ignorance of dignity is arrived as a general phenomenon in establishment of these
shelters. General perception of the people towards users is as beggars.
The issues of homeless is taken as a philanthropy need instead of taking it as a
survival rights of a citizen.

9. Issues of accessibility:

Apart from this beggars in Ujjain and Serious patients in Satna are not allowed to
enter in the shelters
Local administration initiated the shelters at all 24 locations. But its information is
not shared with the people who need to be served through these shelters. Lack of
information is pushing factor of lack of accessibility to these shelters.
Locality of these shelters is also a matter of concerns. Some of the shelters are
opened in posh areas where accessibility and movement of homeless is very low. So
these shelters are opened without mapping of the homeless. In Bhopal we have
observed that temporary shelters are opened in posh areas like 6.No stop and
Shyamla hills.
As per the guidelines these shelters must be operated for 24x7 hrs but accessibility
to these are denied and time restriction is followed. (Team visited on 1st January
2012 in Bhopal & found the shelter closed after 11.30 pm.) It has been found that
10
 shelters of Burhanpur, Jabalpur, Bhopal, and Ujjain didnt opens for 24 hours. It
opens only on night.

10. Issues of Governance:

How many Number of deaths reported through media due to lack of shelters in cold
reflects that the information about shelters is not properly disseminated at local
level. Attached information in Table form.
The staff assigned the task to manage the shelters is not trained in counseling
services or dealing with shelter users who are addict for alcohol or other chemical
substances.
There is no permanent and trained staff for handling this work in any of the 24
districts.
Lack of separation in shelters for person need special care & attention is also a
reason of low occupancy in the shelters.
Needs of per person or per homeless family is completely ignored while addressing
the issue. The families who are surviving with their children on streets are unable to
access the shelters due to lack of supporting mechanisms.
The guidelines for shelters, mentioned in manual are not followed at all in the
shelters surveyed.

Shelters in..

Harsiddhi Dharamshala Ujjain Passenger Waiting Room as Shelter in

Chindwara

11
 11. Deaths due to winter

Deaths of Homeless due to Cold As reported by Media

Name of Sex Address/ Date of
S.No Age Place of Death Reason Reference
Person M/F Resident Death
Raj
1 Tezbhan Singh Male Satna Satna Winter 15.12.11
express,15.12.11
Raj
2 ------ Male Satna 21.12.11
Express,21.12.11
Horilal chorai Raj
3 Male chhindwara Winter 15.12.11
Chandravanshi /Saajpani express,15.12.11
Katni Raiway
4 -------- Male Winter 16.12.11 Navbharat,16.12.11
Station
Gwalior/Railway
5 ------- Male Winter 18.12.11 Patrika,18.12.11
Station
6 ------- Male Gwalior Winter 19.12.11 Patrika, 19.12.11
Bijuri Thana, Raj
7 Ramlal Male 55 Anuppur Winter 21.12.11
Anuppur Express,21.12.11
Bijuri Thana, Raj
8 Shyam charan Male 50 Anuppur Winter 21.12.11
Anuppur Express,21.12.11
21.12.11 Raj
9 ------ Male Morena
Express,21.12.11
Chatua Nav
10 Jagbhaan Sha Male 65 Chhindwara Winter 21.12.11
Navega Bharat,21.12.11
Jabalpur/Railway
11 Rambai Female Winter 21.12.11 Navbharat,21.12.11
Station
Sagar/Private, Bus Raj
12 ------ Male 50 Winter 28.12.11
Stand Express,28.12.11

13 Tribal Child-4 Child 2,1/2,9th Vil Chhatarpur Winter 4.1.12 Navbharat,5.1.12

pohari- Bus Stand-Pohari Danik Bhaskar
14 Radhey Male 40 Winter 6.1.12
Shivpuri Shivpuri ,7.1.12

Danik Bhaskar
15 kishan Male 30 Shivpuri Farm House - Winter 6.1.11
,7.1.12
Koli Shivpuri

12
 District Specific Observation
S.No DISTRICTS and Persons Involved in the FINDINGS
Inspection
1 Bhopal
Proposed Shelters-15
4 Permanent Shelters, 11 Temporary, 9
Under Construction
Shri. M. M Garg (City Engineer Bhopal),
Shri Pradeep Verma (Revenue Officer),
Shri M.P Shrivastav (Health Officer)
Mr. Sachin Jain (State Advisor to the SC
commissioners),
Prashant Dubey, Rakesh Malviya, Soumitra
Roy and Rolly Shivhare (Researchers from
the state Advisor Office)
Closed Women Shelter at Shahjahani Park,
Bhopal
Permanent shelters
It has been found that the blankets
provided to the homeless have not
been washed since long.
It has been found that the beds and
mattresses are stinking.
Toilet and bathrooms have not been
found at the shelters located at New
Market and Bus Stand. Homeless
staying in the shelter is using Sulabh
Complex in which they have to pay
Rupees 10 for availing bathing, latrine,
and cloth washing facility every day.
Safe drinking water facilities were
available in three permanent shelters,
but the water cooler in one at Nadra
bus stand found to be non functional.
There were no ramps for physically
challenged homeless person in three
out of four Permanent Shelter. One
Permanent shelter located near
Sultania hospital has accommodation
facility at ground floor. Other 3 shelter
homes are at First and second floor.
We found that dozens of families
staying on the street near Sultania
Hoaspital as the facility for staying is
not safe enough for the women and
children in any permanent shelter
home. Hence we find women homeless
staying only in shelter home at Nadra
Bus stand.
Also, it has been found that there are no
women attended in any of the shelter
homes.
Under Ram Roti Schemes food has been
in all permanent shelter homes at Rs. 5
per person but the homeless staying at
Temporary shelters are not provided
food.
13

Temporary Shelter At Pul Patra. There
are instructions in all the shelters -
permanent and temporary - that entry
after 11 PM will not be allowed.
Temporary shelters
14
Post Box is not found in any of the
shelters.
Lockers for homeless have not been
found according to the capacity of the
shelters
No record was found in any shelter
(Permanent and Temporary). Only
speculated stories could be heard
without concrete evidence.
Information Boards are not found in
one shelter home (Shahjahani Park)
while the rest have only the name of
caretaker and not his phone number.
It has been found that all the shelters
opens at night only which is violation of
Supreme Court order which says that
shelters should be 24* 7.
First aid kit with cotton bandage and
one antiseptic tube is provided in all
the permanent shelters two to three
months back. But in almost all the
shelters that kit was not used.
No shelters have the facility of De-
addiction counseling.
Functional Bathroom and toilets are
not found in any of the permanent
shelters. Most of the Temporary
shelters are attached to Sulabh
Shauchalaya.
Temporary shelters have the facility of
treated water in earthen pots.
However, these shelters dont have the
facility of Aqua guard or water cooler.
No recreational facilities have been
found in any of the temporary shelters.
There was no ramp for disable
homeless person in three shelter
homes visited by us.
There is no place for women and
Children in temporary shelters.
Ram roti scheme has not been provided
in temporary shelters.

2 Vidisha
Proposed Shelters-2
1 Permanent, 1 Temporary, 1 Under
Construction
Mr. Rajesh Bhadoriya and Ms. Vibha
Mishra (Madhya Pradesh Lok Sangharsh
Sajha Manch), Mr. R.K Kartikey (Chief
Municipal Officer) and Mr. Rajeev
Goswami (Executive Engineer)
15
No records of referral services have
been found in any of the temporary
shelters.
None of the temporary shelters has the
facilities of lockers.
Majority of temporary shelter homes
has no information boards regarding
the services and the details of care
taker.
No shelters have the facility of De
addiction counseling.
According to the population norms, this
district should have 2 shelters homes.
But during the inspection we have
found that only one shelter one is
running in the district which is located
at Bus stand Campus.
The other shelter home is under
construction. The government didnt
make any temporary arrangement to
fulfill the population norms.
At the time of inspection only 4 persons
are staying in the shelter.
The shelter has the capacity of 50
persons in 2 halls but only 20 beddings
are available in the shelter.
There is no safe drinking water
available in the shelter.
Food is not available at the shelter.
However, near the shelter there is a
organization known as Manav Seva
Nyas that provides the food at 1 Rupee.
The shelter has medicine kit that was
provided 3-4 months back but that was
found to be packed.
Till now no one is referred to the
hospital.
Newspaper is available in the shelter.
There is post box in the shelter.
There is a column of police receipt in
the register which means that homeless
person has to inform in the police
station before entering into the shelter.
 The shelter is at first floor due to which
old age person and disabled dont have
the access to the shelter.
This shelter is being used only by
travelers.
It has been found that the beggars,
labours etc dont have the access to
shelters. According to them the shelter
is far from the station. Also people
dont know about the facilities at the
shelters.
There is no female attended in the
shelter.
There are awareness programs being
run by the government to take the
homeless to the shelter.
One Shelter is under construction.

3 Morena The inspection has been conducted in

'Ren Basera, Single Basti, Morena
Proposed Shelters-2 which is a permanent Shelter.
The shelter has the capacity of 10
1 Permanent Shelter, 2 Shelter are persons.
Food is not available at the centre.
Under Construction
There is no medicine kit in the shelter.
The shelter neither have the linkage
Mr. Bhikam Singh (Vasundhara), Mr. with primary health centre not they
Naushad Ahmad Laari (Chief Municipal have referred any person to the shelter
Officer) till date.
The shelter doesnt have the
entertainment facilities.
There is no post box at the centre.
The shelter doesnt have any board
which displays the name and services
at the shelter. Also it dont have contact
name and phone number displayed at
the shelter.
At the time of inspection only 2 persons
are staying at the centre.
The Homeless dont have the
information regarding the shelter and
till date government has not taken any
step to spread awareness among the
homeless.
The shelter is far from the station and

16

4 Singroli
Proposed Shelters-2
1 Permanent Shelter, 1 temporary
Shelter and 1 Under construction.
Mr. Arvind Mishra (Field Coordinator,
Advisor Office), Mr. Prakash Vyas
(Commissioner, Municipal Corporation)
17
Bus stand due to which shelter cannot
be accessed by the homeless.
Identity card is essential for homeless
to stay at the centre.
Food is not available at the shelter.
The shelter is not easily accessible as it
is far from the city.
The shelter of Morena is also at the first
floor due to which old age persons
dont have the access to shelter.
The people living near by the shelter
dont know about the shelter. So how it
can believe that the homeless can find
out the shelter easily?
The beds and Mattresses available in
both the shelters are not as per the
capacity of shelters.
Food is not available in all the 2
shelters.
First Aid kit is not available in
temporary shelter.
No one is referred to the hospital till
date.
Recreation facilities are not available in
any shelters.
Post Box and lockers are also not
available at the centre.
Information displayed only in
permanent shelter.
Average occupancy in the shelter per
day is 6.
People living nearby shelters dont
know about the shelters.
People living in the one of the shelter
are Municipal corporations officials.
They are living with family in the
shelter.
It is difficult to find address of the
shelter located at Nagar Nigam Colony.
This shelter is located in posh area.
One of the shelters located at first floor
which creates problems for disabled
people and old age people.
Till date not a single women stayed in
 the shelter.
During the inspection it has been found
all the blankets and beds rolls are new.

5 Damoh There is 1 permanent shelter and 1

under construction shelter in Damoh.
Proposed Shelters-2 In Damoh District there is a building
built way back in 1988 and then
1 Permanent Shelter and 1 under occupied by the traders of the local
market. Two year back this place has
Construction shelter
been vacated by them and under taken
by the Municipal Corporation and
Mr. Govind Yaadav (Director, Grameen named Shelter home.
Vikas Samiti) The shelter has the capacity of 25
Sushil Kumar Agrawal Assistant Engineer, persons but it has only 10 beddings.
Sudhir Kumar The shelter doesn't have the availability
(Chief Municipal Officer) of food.
The shelter doesn't have the bathrooms
and toilets. However, it is attached to
Sulabh Complex. The homeless person
has to pay for using toilets and
bathrooms.
The shelters dont have the post box.
The homeless dont have the
information regarding the shelters

6 Dewas Food is not available at all the three

Proposed Shelters-3
1 Permanent Shelter, 2 Temporary
shelter and 2 under construction.
Mr. Trilok Gupta (Samaj Pragati Sahyog),
Mr. Suresh Chandra Vyas (Assistant
Engineer )
shelters.
Two shelters have the toilet facility and
one of the shelters is attached to the
Sulabh Complex.
None of the shelters has the first aid kit.
None of the shelter has referred
anybody to any health institutions.
It has been found that in none of the
shelters has recreational facilities and
post box.
Shelters dont have any board which
displays the information related to
shelters.
People of this district are ignorant
about the concept of shelter homes.
Average occupancy in all the shelters
per day is 3.

18
 At the time of inspection no homeless
in all the three shelters.
7 Ujjain Ujjain is a JNNURM district. It has 1
permanent Shelter and 4 temporary
Proposed Shelters-5 shelters.
1 Permanent, 4 Temporary Beds at temporary shelter located at
Sidhhwar Dharamshala are not
Dr. Sandeep Joshi ( Madhya Pradesh available as per the capacity of the
Institute of Social Science Research ), Mr, shelter.
R.S Rawat (Deputy Sub Commissioner) Safe Drinking water facilities are not
available at one of the shelter located at
Atal Ren Basera Dewas Gate.
Food is not available in any of the
shelters.
Toilets facilities are not available in 2
out of 4 temporary shelters.
During the inspection it has been found
that none of shelter has the first aid kit.
No shelters have linkages with primary
health centre.
No one has referred to the hospital till
date.
Drinking water in siddhawat 3 out of 5 shelters dont have the
Dharamshahala, Temporary recreation facilities.
shelter Ujjain None of shelters has the post box.
Only 1 shelter has the board that
displays the name and services
provided at the shelter.
No publicity measures have been taken
by the Municipal Corporation to bring
homeless to the shelter.
Beggars are not allowed to enter in the
shelter located at RenBasera Dudhtalai.
Identity Card is required in 3 shelters
to get place in shelters home.
No one stayed in two temporary
shelters located near Mahakaal Temple
ATAL REN BASERA BUS STAND and Harsidhhi Temple.
Permanent shelter only opens at night.
8 Shivpuri There are 2 permanent shelters in shivpuri
District.
Proposed Shelters-2 These shelters dont have the facility of
Post Box.
2 Permanent One of shelters located near Bus Stand

19
 Mr. Raghvendra Singh, dont have the information board which
Mr. Manoj Bhadoriya from Parhit displays the information of services
Samaj Sevi Sanstha provided at the shelter and the name of the
Mr. Suresh Kumar Jain (Revenue care taker and his number.
Officer) No publicity measures have been taken by
Mr. P. K Dwivedi (Chief Municipal the Municipal Corporation till date. But
Officer) they have promised to place hoardings in
the city to spreads awareness.
Around 91 homeless people found on the
street during the inspection.
Food is not available at the centre.
Shelter located at Old Bus Stand is on the
first floor due to which it is not accessible
by old age and disabled persons.
People Living nearby Shelters dont know
about the shelter.
No identity proof is required to stay in this
night home.
People are ignorant about the concept of
Shelter Homes.
Lack of awareness is there amongst
masses.

9 Sagar It has only one temporary shelter. This

shelter opens on 1 January 2012.
Proposed Shelters-3 Drinking water is available in the steel
vessel.
1 Temporary shelter, 1 Under No aqua guard facility.
construction. Food is not available in the shelter.
The shelter has the linkage with the health
Prashant Dubey (Resercher, Advisor centre. Till date only 2 persons have
Office), Shri J.P Sen, (Deputy referred to the hospital.
commissioner), Shri L.L Sahu (Executive This shelter is originally a lodge. Thats
Engineer), Shri. Rajendra Prasad Dubey why homeless people feel that if they stay
(Assistant Engineer ), Shri Sanjay Tiwari at this shelter they have to pay something.
(Sub Engineer) The shelter has only 19 beds. This shelter
has only one room in which a curtain is
Privacy through curtains??
place to divide the room for male and
female.
Mockery on the name of women shelters

The temporary shelter in Sagar bus stand

has 19 beds for the homeless. Just three beds
have been allotted for women, rest are
reserved for men.

20
 Staying facilities has been provided in a
common
hall for both male and female. Authorities
have made a partition and separated the
women section by using a cloth curtain,
which does not make a positive
environment for women and provides no
privacy and security.

Washroom and two toilets are also

common. In such an insecure situation how
it is possible women to stay at these Female room at Bus Stand Shelter, Saagar
shelters?

Recreation facilities (TV and newspaper)

are available in the shelter.
Shelters at the saagar district have the
Room heater and emersion rod. These
items are available in Saagar. Therefore the
Municipal Corporation should be praised
for their efforts.
All the information boards have been
found at the time of inspection.
Municipal Corporation of Saagar has
released advertisement in newspaper to
spread awareness among homeless.
Identity card is not necessary for the
homeless to get entry in the shelter. But
the register has a column of identity card.
Food is not available at the centre.
It has been found that it is difficult to find
the way to the shelter.
No de addiction counseling is available in
the shelter.
10 Katni Katni city has the population of around 2
lakhs and according to the norms of 1
Proposed Shelters- 2 shelter (100 capacities) per 1 lakh
population has to be prepared.
2 Permanent shelter, 1 Temporary, 1 Katni city has 3 shelters of capacity 130,
under Construction which does not match the SC Criteria.
The city has 2 shelters of has 3 Shelters for
Mrs. Sushama Shivhare (Advocate), homeless (2 Permanent, 1 Temporary).
Shri. R.P Singh (Commissioner), Shri Sunil All the shelters have the facility of drinking
Singh, Shri Ashwani Prasad Pandey (Sub water. But these shelters dont have
21
 Engineer),
11 Bhind
Proposed Shelters- 2
1 Permanent Shelter and 1 Under The shelter have 2 rooms (1 for male and
Construction shelter
Mr. Sandesh Bansal (Madhya Pradesh Jan The shelter doesnt have any linkages with
adhikaar Manch), Shri. Naresh Chandra
Sharma (Chief Municipal officer), Shri
Dinesh babu Sharma (Sub Engineer)
aquagurad.
All the three shelters dont have the food
availability
First aid is found in all the shelters
All the shelters have linkage with
government hospitals,
No one is referred to the hospital till date.
All the shelters have the recreation
facilities (Carrom, Television, Newspaper
and Open ground.)
All the shelters have the post box.
Katni Municipal Corporation has place
Chess in all the shelters so that homeless
can enjoy their free time.
Municipal Corporation has place hoardings
in city to bring the homeless in the shelter.
Also they have done wall writings.
They are using mobile loudspeakers to give
information to the homeless about the
shelters.
All the shelters displays the information
related to services provided in the shelter.
2 shelters are at first floor and there is no
ramp facility due to which disabled and old
age dont have the access to shelter.
Permanent shelters have the facility of
locker but that was not according to the
capacity of the shelter.
All the shelters dont have the de addiction
counseling facilities.
According to the population norm, Bhind
should have 2 shelters.
It has been found that the district has only
1 shelter which is only for 10 people.
The shelter doesnt have food availability.
the other for female)
First Aid kit is available in the shelter
Health centre. Nor any person is referred
to the hospital till date.
The shelter is located near private Bus
stand. Previously the shelter was used by
the bus conductors and other anti social
22

12 Jabalpur
Proposed Shelters-11
4 Permanent, 7 temporary, 7 Under
construction
Mr. Rakesh Malviya, Mr. Arvind Mishra
(Reserchers, Advisor Office)
Shelter home or Guest house?
Guidelines say that all homeless would be
provides free accommodation in a shelter
home, but homeless people have to pay 25
rupees for a room for staying in Rain Basera
of Jabalpur.
23
elements for liquor consumption and
gambling. But after lot of struggle
Municipal Corporation got success in
establishing shelter there.
Now according to the Municipal
Corporation they have not place TV and
other items there because they have the
fear that these things might be stolen.
No board is found in the shelter which
displays the information of services
provided in the shelter.
The shelters have the board which displays
the name and phone number of care taker.
The average occupancy in the shelter in
only 2 despite the fact that there are lots of
homeless in the city.
During the inspection it has been found
that near railway station, Badri Prasad ki
Bagiya and hospital campus lots of people
are living on streets.
The homeless got the information of
shelters through bus conductors and local
shopkeepers.
Due to the security reasons the shelter has
low usage.
At the time of inspection no one is at the
shelter.
4 shelter homes are permanent and 3 are
temporary
2 shelter homes are having capacity of 200
people but there are only 16 and 20 beds
and mattresses available. One shelter home
is having capacity of 50 persons here 29
beds and mattresses are available. Only
two shelter homes have same number of
capacity and bed availability (10&5).
7 shelter homes have facility of stay for
males. Out of 7 shelter homes 5 are for
male and female also, but the privacy and
separate toilets are not available for
females at any place. Two shelter homes
are having facility for disable persons also.
While 2 shelter homes are reserved only
for males.

A permanent shelter home situated in
Jabalpur bus stand charge Rs. 25 for
allotting a room with a capacity of
accommodating four people.
A display board also shows the same,
violating the SC guidelines. There are 12
rooms in this shelter home.
We found incumbents having heavily drunk,
thus clearly showing drug abuse cases,
creating highly insecure environment for
families. When asked, the caretaker denied
the charges of drug abuse.
24
All of the shelter homes have facility of
drinking water and one has water cooler
but safe drinking water is not available in
any shelter home.
Food is available only in 3 shelter homes
(Guarighat, Bus Stand, and Raja Gokul Das)
through Ram Roti Scheme.
Municipal Corporation provides food from
the hotel to the homeless. But this
arrangement is not permanent. According
to them they order the food when there is
demand of food at the shelters. For availing
food one should pay Rupees 5.
7 shelter homes have functional toilets and
one is attached with nearby Sulabh
Complex. But in majority of shelter homes
toilets are dirty and without electricity. In
two shelter homes people have to pay for
using toilets.
5 shelter homes have first aid kit and 3 are
having linkage with primary health
centres also.
5 shelter homes are having recreational
facility also.
None of the shelter home has post box.
All the shelter homes have electricity
facility and fans are also available.
In Jabalpur district 150 homeless persons
have been found on the streets near
railway station.
In majority of shelter home labours are
using these facilities for staying.
In 6 shelter homes people have to produce
identity proof for getting admission.
4 shelter homes are operating in
dharmashalas, 2 are Ashraygrahs and 2 are
running in Govt. buildings.
2-2 shelter homes are near railway station
and bus stand while one is near hospital
and 3 are far from city vicinity.
In 2 shelter homes people staying in these
reported that they found problem in
searching.
One shelter home is charging fees.
4 shelter homes are 24*7 duration.
 3 shelter homes are accessible by disabled
persons also.

13 Mandsaur According to the population norms the city

has 2 shelters homes (1 Permanent and 1
Proposed shelters- 2 Temporary)
But these shelters only have the capacity
2 Permanent Shelter and 1 temporary for 55 homeless.
shelter. Also the beds and mattress are not
according to the capacity. Beds are
Ms Kalpana Thanna (Co ordinator, Bhor mattresses are available only for 40
Project), Shri. S K Rewal (Chief Municipal people.
Officer). Drinking water is available in both the
shelters.
None of the shelter has the food
availability.
Both the shelters have the toiler and
bathroom facilities.
Television is available in both the shelters.
Post Box is not available in any of the
shelters.
The shelters dont have any board which
displays about the services provided at the
shelter.
Municipal Corporation Mandsaur has
distributed Pamphlet to spread awareness
about the shelters for homeless.
14 Nimach This city has the population of 1,12963.
According to the population norms the city
Proposed shelters- 2 should have 2 shelters. But during the
1 Permanent, 1 temporary shelter. inspection we found that there is only one
temporary shelter running in city.
This shelter only has the capacity of 12
Ms. Kalpana Thanna (Coordinator, Bhor homeless.
Project), Mr. Ramesh Singh Baghel (Chief The shelter doesnt have food availability.
Municipal Officer) It has been found that this shelter dont
have any linkage with health centre.
The shelter at Nimach doesnt have any
recreation and post Box facility.
The Shelter has low usage because the
government didnt take any concrete steps
to spread awareness among the homeless
regarding the shelters.
The shelters are not accessible by the
disabled and old age persons as it is built
25

15 Chindwara
Proposed shelters- 2
1 Temporary Shelter,
construction
Mr. Sadiq Agyan
(Director, IDYWC), Shri, G B Tahkitkar
(Office Superintended)
16 Khandwa
Proposed shelters- 2
1 Temporary Shelter,
1 under Construction shelter.
Seema Prakash (Spandan), Shri Dilip
Kapse (Commissioner )
on first floor.
The population of Chindwara city is 1,
53,552.
According to the population norms the city
1 Under should have 2 shelters. But during the
inspection we found that the city has only
one shelter which is of the capacity of 15
people.
Also there is one shelter which is just
completed but government has not opened
it for the homeless.
The shelter doesnt have the food
availability.
The shelter doesnt have the facility of first
aid kit Recreation and post box.
It has been found that the shelter dont
have any type of information board.
The reason for low usage of shelter is its
distance from the city.
There is lack of awareness among the
masses.
During the inspection we found that in
some places of chindwara still people are
living on the street.
This shelter opens only in night.
The Population of the Khandwa City 1,
72,242.
According to the population norms the city
should have 2 shelter homes. But actually
it has only 1 temporary shelter and 1
under construction shelter.
Also there is one shelter which runs in the
government building but this is operated
by an NGO named Lok Shikshan
Prashikshan Kendra. This shelter is not
funded by the government but they are
doing great job. The occupancy in this
shelter is recognizable.
The temporary shelter is not used by
anyone. Also it doesnt have any facility.
The Shelter run by the NGO has all the
facilities like toilets, bathrooms, drinking
water, recreation facilities, first aid kit etc.
The shelter has the board which displays
all the information.
26
17 Indore
Proposed Shelters- 17
6 Permanent, 3 Temporary, 1 Under
Construction
Mr. Ramanek Kumar (Samaj Pragati
Sahyog), Shri O.P Dubey (Executive
Engineer, Administration)
Subhash Nagar RenBasera
Malviya Nagar shelter
27
Indore city has the population of 15 lakhs.
During the inspection we have given the
information that the city has 10 shelters.
Out of which we have inspected 9 Shelters
(5 shelter homes are permanent and 4 are
temporary).
We have found that 1 shelter is closed at
the time of inspection.
2 shelter homes are having capacity of 70
people. Two shelter homes are having
capacity of 40 persons. Remaining 5
shelter homes are having capacity of 20
persons each. All of these shelter homes
have same number of bed available with
them.
7 shelter homes have facility of stay for all
(male, female, children and disable) but
one shelter home is providing stay facility
for female during day time only. , but the
privacy and separate toilets are not
available for females in 3 shelter homes. 8
shelter homes are having facility for
disable persons also.
All of the shelter homes have facility of
drinking water.
Food is available only in 3 shelter homes
through Ram Roti Scheme. Out of these 3
shelter homes people have to pay for food
in 2 shelter homes. In one shelter home
people staying here are getting free meals
through Mandir Samiti.
All the shelter homes have functional
toilets and one is attached with nearby
Sulabh Complex. But in 2 shelter homes
only one-one toilet is available and no
separate toilet is available for females. In
one shelter home toilet is non functional.
Only 2 shelter homes have first aid kit
available and 7 are having linkages with
Govt. health institutions as well. One
shelter home is having facility of treatment
in nearby private hospital also.
7 shelter homes have recreational facility
also.
Only two shelter homes have facility of
 lockers and one has facility of library.
Two shelter homes have facility of post
box.
All the shelter homes have electricity
facility and fans are also available.
None of the shelter homes are distributing
Ration card/AAY cards.
In city about 5000-6000 homeless persons
are residing on various places.
4 shelters home are mainly used by
labours, 2 shelter homes by candidates of
police entrance exams, one by pilgrims of
temple and 2 by the persons coming for
treatment.
In 2 shelter homes people have to produce
identity proof for getting admission.
2 shelter homes are operating in
dharmashalas and 3 are in community
halls.
2 shelter homes are near bus stand while
one is near a famous temple.
None of the shelter home is difficult in
searching.
One shelter home is charging fees.
1 shelter home is of 24*7 duration.
In two shelter homes display boards of
name and other relevant information are
available.
In 3 shelter homes name and contact
number of caretaker and supervisors are
written on display board.
2 shelter homes have average occupancy
rate of 30-50 persons per day.
In 2011 only 2 permanent shelter homes
are there. While in 2012 Municipal
Corporation of Indore reported 6
permanent and 4 temporary shelter
homes.
There is a provision of only 1 caretaker in
each of the shelter homes.
Wide advertisement of the availability of
shelter homes is being carried out.
Voluntary organizations are being invited
for cooperation and administration of
shelter homes.

28
 At many places shelter homes are
inaccessible.

18 Burhanpur The population of Burhanpur city is 1,

Proposed Shelters-2
1 permanent, 1 Under Construction
Seema Prakash (Spandan Samaj Sevi
Sanstha),
Shri Sandeep Shrivastav (Commissioner,
Municipal Corporation)
93,725.
According to the population norms the city
should have 2 Shelters.
During the inspection our team found that
there is only 1 functional shelter in
Burhanpur. The second shelter is under
construction.
The permanent shelter is operating from
last 2 year. Only 20 people can stay in that
shelter.
The shelter has drinking water facility.
Food is not available in the shelter.
The shelter has first aid kit.
Recreation facility and Post Box are not
there in the shelter.
The shelter doesnt have any linkages with
health centre.
There is no de addiction counseling at the
centre.
The shelter doesnt have the board which
displays the services provided at the
shelter.
Generally in Burhanpur district GRP
provide information to homeless about the
shelters.
Average occupancy in the shelter is 4-5 per
day.
There is lack of awareness among the
masses about the shelter.
There is no separate arrangement for
women. Also there is no women attendee
in the shelters which is a matter for
concern.
There is one shelter which is under
construction. It is believed that the
construction will complete in a month.
The under construction shelter has only
the capacity of 30 homeless which is the
violation of SC order which says that a
shelter should have capacity for 100
people.

29

19 Chattarpur
Proposed shelters- 2
1 Under Construction shelter and 1
Temporary shelter.
Mr. Pradeep Khare (Right to food
Campaign), Shri. D. D Tiwari (chief
municipal Officer), Shri L.L Tiwari
20 Gwalior
9 shelters (2 Permanent and 7 temporary ,
7 Under Construction )
Mr. Sandesh Bansal (State Coordinator,
M.P Janadhikar Manch), Mr. Devendra
Singh Chauhan (Assistant Commissioner)
30
The administration is very supporting
during the inspection and they are ready to
take any step for ensuring the rights of
homeless.
Chatarpur district has the population of
1,09078.
There are 2 shelters proposed in Chatarpur
district.
During the inspection it has been found
that there are 2 shelters which are under
construction and 1 temporary shelter in
chatarpur District.
The temporary shelter has only the
capacity of 25 persons.
This shelter has one handpump and one
well which are used for drinking water
purposes.
Food is not available at the shelter.
Also the shelter doesnt have first aid kit,
recreation facility, and post box.
The shelter doesnt have any linkages with
health centres.
The shelter doesnt have any information
board.
The shelter doesnt have the separate
facility for women.
This shelter is running in a community hall.
The entire mattress found in the shelter is
newly packed.
It has been found that no step was taken by
the administration to spread awareness.
The Population of city is 8,27,026.
2 shelter homes are permanent and 7 are
temporary
2 permanent shelter homes are having
capacity of 29 and 22 people. 4 shelter
homes are having capacity of 10-10
persons each. One shelter home is of 20
and one is of 5 persons. All of these shelter
homes have same number of bed available
with them.
All the shelter homes have facility of
staying for male and female while 3 are
 having facility of staying children and only
one shelter home is available for disabled
persons. 3 shelter homes are having facility
for disabled persons also.
All of the shelter homes have facility of
drinking water.
Food is available only in 2 shelter home
through Ram Roti Scheme on payment of
Rs. 5 for one meal.
Two shelter homes did not have any
functional toilet. They are attached with
nearby Sulabh Complex.
None of the shelter homes have first aid kit
available and only one has linkages with
Govt. health institutions.
Only 1 permanent shelter home has
recreational facility also.
None of the shelter home has facility of
post box.
All the shelter homes have electricity
facility but fans are available only in 2
permanent shelter homes.
None of the shelter homes are distributing
Ration card/AAY cards.
2 shelter homes are mainly used by
persons coming for treatment. While in 4
shelter homes no one used the facility.
In none of the shelter homes people have
to produce identity proof for getting
admission.
6 shelter homes are operating in
community halls, 1-1 each in dharmashala,
Ashraygrah and Old canteen.
2 shelter homes are near bus stand and
three are far from city.
None of the shelter home is difficult in
searching.
None of the shelter homes are charging
fees.
3 shelter homes are of 24*7 duration.
None of the shelter homes have display
boards.
2 permanent shelter homes have average
occupancy rate of 5-25 persons per day.
While 3 temporary shelter homes did not

31
 being used by any persons.
4 shelter homes in the city are in
knowledge of people residing nearby.

21 Guna The population of the city is 1,37,175.

According to the population norms the city
Proposed Shelters-3 has 2 permanent shelters.
Food is available in the shelter. The
2 Permanent Shelter Municipal Corporation has arranged
coupons for the homeless so that they can
Mr. Ajay Shukla (Secretary, Kalptaru), avail the food facility.
Chief Municipal Officer The shelters have all the information
boards.
The administration is spreading awareness
by newspaper. But they are not adopting
any means so that the illiterate person can
get the information about the shelter.
The shelter doesnt have the post box
facility. But according the administration
the post office is near to the shelter thats
why they didnt place a post box.
The shelters have facility of Television and
newspaper.
22 Rewa In Rewa district only 1 shelter home is
available which is permanent.
Proposed Shelters-2 Shelter home is having capacity of 30
males only.
1 Permanent Shelter and 1 Under Shelter home has facility of drinking water.
Construction shelter Food facility is not available
Shelter home has functional toilet. But No.
of toilets are inadequate and no separate
Mr. Prashant Dubey (Researcher, Advisor toilet is available for females.
office), First Aid Kit is not available with shelter
Shri S.K Garg (Sub Engineer), Shri Yamuna home but has linkages with Govt. health
Prasad Tiwari (S.D. O ) institutions.
Recreational facility and post box are not
available in shelter home.
Shelter home has adequate electricity
facility with fans
Shelter home is not distributing Ration
card/AAY cards.
Shelter home is mainly used by beggars,
candidates of police exams, and old age
persons.
In shelter homes people did not have to
32

Disabled friendly Toilets at Rewa
District
produce identity proof for getting
admission.
Shelter home is operational in Ashraygrah.
Shelter home is located near Hospital.
People did not find it difficult to search.
None of the shelter homes are charging
fees.
Shelter home is operational for 24*7
duration.
Shelter home did not have any display
boards
Shelter homes have average occupancy
rate of 10-15 persons per day.
Shelter home in the city is in knowledge of
people residing nearby.
Shelter home is on first floor and disabled
people are getting problem in accessing it.
Toilets of the shelter home are at ground
floor.
Shelter home have only one hall and there
is no separate facility is available for
females.
Mats on the floor are new. And no beds and
mattresses are available.
In this shelter home facility of counseling
for de-addiction and depression is also not
available.
Building of new shelter home is under
construction and might be completed in
February 2012. Present building needs
renovation.
One under construction shelter at Rewa
district has the facility of western toilets
for disabled people.

23 Satna In Satna district 1 permanent and 2

temporary shelter homes are available.
Proposed Shelters-3 All of the shelter homes are having
capacity of 40-50 persons.
1 Permanent and 2 Temporary Shelter, One shelter home is for male, female,
2 Under Construction children and disabled while other two are
for male and females only.
Mr. Prashant Dubey (Researchers, Advisor All the shelter homes have facility of
office ), drinking water.
Shri Yogesh Tiwari (Executive Engineer), Food facility is available in all the three
33
Shri R.P Singh (Assistant Engineer)
Sensitivity, but how long?
Satna Municipal Corporation is providing
one meals at the shelters to the homeless
people on the payment of Rs. 5 per person.
Local authorities have made arrangements
from a nearby hotel to provide meal on
demand, which cost Rs. 10 per person.
Authorities take Rs. 5 from homeless, while
rest of the amount
is being contributed by the municipal staff
to implement the Supreme Courts order.
The effort of Municipal Corporation staff
should be praised; but this also poses that
no system for food has been created so far.
New Shelters at Satna District
34
shelter homes.
All the shelter homes have functional
toilets. But one shelter home is attached
with Sulabh Complex and no fees will be
taken by the residents of shelter homes.
First Aid Kit is also available with all the
three shelter homes but they have no
linkages with health institutions.
Recreational facility is available in two
shelter homes but post boxes are not
available in any shelter home.
Shelter homes have adequate electricity
facility with fans
None of the shelter home is distributing
Ration card/AAY cards.
Shelter home is mainly used by labours,
travelers and candidates of various exams.
In shelter homes people did not have to
produce identity proof for getting
admission. But one shelter home did not
give entry to serious patients.
One shelter home is operational in
Ashraygrah while two of them are
operational in town hall.
Two shelter homes are located near bus
stand and one is located near Railway
station.
People did not find any difficulty in
searching shelter homes.
None of the shelter homes are charging
fees.
All the shelter homes are operational for
24*7 duration.
Two shelter homes have wall display
boards
Name and contact details of care taker and
supervisor are not being displayed at any
shelter home.
Two shelter homes have average
occupancy rate of 10-20 persons per day.
While one has occupancy rate of 2-5
persons per day
All these shelter homes are on first floor
and disabled people are getting problem in
accessing it.
24 Ratlam In Ratlam district 1 shelter home is
permanent and two are temporary.
Proposed Shelters-3 All the three shelter homes are in main
vicinity.
1 Permanent Shelter, 2 Temporary, 1 Shelter homes are having capacity of 12-24
Under Construction persons.
All the shelter home has facility of drinking
Mr. Brijesh Sharma (Advocate), Mr. Sanjay water.
Mehta (Commissioner, Municipal Separate arrangements and toilets are
Corporation) available in every shelter home.
All the shelter homes have beds and
mattresses as per capacity sanctioned.
Food facility is not available in any shelter
homes but meals are made available for
them on payment.
All the shelter homes have adequate
number of functional toilets.
First Aid Kit is available with all the shelter
homes and a Doctor is also attached with
these shelter homes.
Recreational facility and post boxes are
available in all shelter homes.
All the shelter homes has adequate
electricity facility with fans
Shelter homes are not distributing Ration
card/AAY cards.
In all of these shelter homes people did not
have to produce any identity proof for
getting admission.
One shelter home is operational in shops of
a market; one is in old commissioner
bungalow.
One shelter home is on first floor but
having small stairs and disabled persons
can also reach here.
One shelter home is located near Hospital.
All the shelter homes are operational for
24*7 duration.

35
Recommendations

We have made joint inspection of 69 Shelter Homes in 24 Districts of Madhya Pradesh. On

the basis of findings and observations it was recommended that:

1. No operational guidelines have been prepared by the Government of Madhya Pradesh.

In such a situation it is not clear that -
How much space has to be allocated to a person for a dignified stay. It has been
noticed that around 1500 to 1600 square feet plot (constructed area will be around
1100 to 1200 Sq. feet) is made available in case of most of the new homeless
shelters, which will provide space for 100 persons average. It should be clear
instructed that how much space should be required by a person.
How the maintenance of all shelters will be done? There seems to be adhoc
arrangements for the regular maintenance of shelters. There is a need for budget
allocation and provision of regular trained staff for each shelter.
Separate arrangements of male and female homeless should be made. Unless
women caretaker is not appointed, homeless women will not feel safe; there should
be clear instructions for the appointment of women caretakers.
In the state of Madhya Pradesh, it has been fact fully observed that homeless
shelters are not operationalised on 24X7 basis and shelters are only opening in the
night. In fact there are no clear instructions from the State Government to the Urban
Bodies that these shelters need to be functional all the time. We believe that
immediate orders in this regard must be issued.
It is forcefully submitted that guidelines for cleaning of blankets and beds,
disinfection of the premises on a very regular basis must be issued. The present
condition of the shelters must not be ignored and immediate steps in this regard
must be initiated.
Basic Amenities/Toilet facility (Bathing, Latrine and Cloth washing) must be
provided in the homeless shelters itself. It is observed that Sulabh Complexes
provide these services on payment basis, even after instructions of providing these
services at free of cost. We have witnessed the fact that homeless people are forced
to pay Rs. 10 for these services.
There is no homeless mapping carried out by the State Government. In such a
situation it is not clear that where actually homeless people are living and on what
basis sites for homeless shelters are being selected. This mapping should be done in
3 main seasons - winter, Rains and Summer.
There is a requirement of training guidelines, training manual and regular training
orientation programs at various levels.
A clear plan of action on shelters for homeless families and women must be framed
on priority basis; as we have found that present structure and approach does not
cover families.
Provision of De-addiction counseling, health facilities and other counseling have
been neglected completely.

36
 A well designed awareness campaign and program, which give clear message that:-
1. There are shelters for homeless people; 2. It is free; 3. It is also for women and
families; 4. It is safe and protected; 5. It is open for all for all the time; 6. There is no
exclusion (i.e. beggars). It must be publicized widely through news papers,
hoardings, group communication on the basis of homeless mapping, radio and other
forms of communication.
Still 35% of the shelters are being operational on first or second floor of the
buildings without making provision for disabled persons. It is to be ensured that
access for the disabled people is made easy and dignified.

2. Availability of food should be ensured in all the shelter homes on reasonable price
through community kitchen.
3. Permanent homeless are enlisted and efforts should be made to enroll them in
Antyodaya Anna Yojna.
4. Wide advertisement of shelter homes should be ensured at main places like major
construction sites, railway station, bus stand, religious places, etc.
5. Clock rooms or lockers should be provided to each beneficiary.
6. Recreational facilities should be arranged in each and every shelter home.
7. Proper monitoring of shelter homes should be carried out regularly. Local
Organizations should also be involved in this exercise.
8. Availability of basic amenities should be ensued.
9. Orientation responsibilities should be given to local organizations.
10. Availability of identity card should not be enforced.
11. Capacity and number of shelter homes should be available as per need/population.
12. It has been found that lockers are not there in most of the shelters. Where Lockers are
present that also is not according to the capacity.
13. Permanent buildings need to be made for all the temporary shelters at the earliest, with
all essential services made available as per the orders of the Supreme Court. This must
be completed in a time bound and accountable manner.
14. Proper arrangement for water proofing and seepage in the shelter homes should be
made.
15. Adequate ventilation should also be arranged.
16. Creches and nurseries should be set up in all the shelter homes to allow for children to
be looked after while their parents are away at work.
17. The shelter should be linked with the Integrated Child Development Services scheme.
18. Livelihood and vocational training musty be provided free of charge to residents.
19. There is a Construction Labor Welfare Board created by the Government, who takes 1%
of the project cost in the name of ensuring welfare and protection of Laborers. In
Madhya Pradesh, this Board has already collected Rs. 400.00 Crore. In this context,
these kinds of bodies must be involved for the implementation of Shelter programs and
resource arrangements.

37
 Table 1
Shelters as per the norms

Under Total shelters Inadequate Excess

Name of Proposed Permanent Temporary Construction
City numbers Shelters Shelters Shelters No. % No. % No. %

Gwalior 9 2 7 7 9 100.0 0 0 0 0.0

Bhopal 15 4 11 9 13 86.7 2 13.3 0 0.0
Indore 17 6 3 1 7 41.2 10 58.8 0 0.0
Ujjain 5 1 4 0 1 20.0 4 80.0 0 0.0
Jabalpur 11 4 7 7 11 100.0 0 0.0 0 0.0
Khandwa 2 0 1 1 1 50.0 1 50.0 0 0.0
Burhanpur 2 1 0 1 2 100.0 0 0.0 0 0.0
Ratlam 3 1 2 1 2 66.7 1 33.3 0 0.0
Dewas 3 1 2 2 3 100.0 0 0.0 0 0.0
Sagar 3 0 1 1 1 33.3 2 66.7 0 0.0
Katni 2 2 1 1 3 150.0 0 0.0 1 50.0
Reewa 2 1 0 1 2 100.0 0 0.0 0 0.0
Singroli 2 1 1 1 2 100.0 0 0.0 0 0.0
Satna 3 1 2 2 3 100.0 0 0.0 0 0.0
Muraina 2 1 0 2 3 150.0 0 0.0 1 50.0
Bhind 2 1 0 1 2 100.0 0 0.0 0 0.0
Shivpuri 2 2 0 0 2 100.0 0 0.0 0 0.0
Guna 3 2 0 0 2 66.7 1 33.3 0 0.0
Vidisha 2 1 1 1 2 100.0 0 0.0 0 0.0
Mandsore 2 2 1 0 2 100.0 0 0.0 0 0.0
Nimach 2 1 1 0 1 50.0 1 50.0 0 0.0
Damoh 2 1 0 1 2 100.0 0 0.0 0 0.0
Chhatarpur 2 0 1 1 1 50.0 1 50.0 0 0.0
Chindwara 2 0 1 1 1 50.0 1 50.0 0 0.0
Total 100 36 47 42 78 78.0 24 24.0 2 2.0

38
Table 2
Type of Shelters

Districts Kind of shelter

Permanent Temporary Total
Bhind No. 1 0 1
% 100.0% .0% 100.0%
Bhopal No. 4 3 7
% 57.1% 42.9% 100.0%
Burhanpur No. 1 0 1
% 100.0% .0% 100.0%
Chatarpur No. 0 1 1
% .0% 100.0% 100.0%
Chindwara No. 1 0 1
% 100.0% .0% 100.0%
Damoh No. 1 0 1
% 100.0% .0% 100.0%
Dewas No. 1 2 3
% 33.3% 66.7% 100.0%
Guna No. 2 0 2
% 100.0% .0% 100.0%
Gwalior No. 2 7 9
% 22.2% 77.8% 100.0%
Indore No. 5 4 9
% 55.6% 44.4% 100.0%
Jabalpur No. 4 4 8
% 50.0% 50.0% 100.0%
Katni No. 2 1 3
% 66.7% 33.3% 100.0%
Khandwa No. 1 0 1
% 100.0% .0% 100.0%
Mandsour No. 1 1 2
% 50.0% 50.0% 100.0%
Morena No. 1 0 1
% 100.0% .0% 100.0%
Neemuch No. 0 1 1
% .0% 100.0% 100.0%
Ratlam No. 1 2 3
% 33.3 66.7 100.0%
Rewa No. 1 0 1
% 100.0% .0% 100.0%
Sagar No. 0 1 1
% .0% 100.0% 100.0%
Satna No. 1 2 3
% 33.3% 66.7% 100.0%
Shivpuri No. 2 0 2

39
 % 100.0% .0% 100.0%
Singroli No. 0 2 2
% .0% 100.0% 100.0%
Ujjain No. 1 4 5
% 20.0% 80.0% 100.0%
Vidisha No. 1 0 1
% 100.0% .0% 100.0%
Total No. 34 35 69
% 49.3 50.7 100.0

Table 3
No. of beds according to capacity of Shelter homes

Districts Adequate Not Adequate Total

Bhind No. 1 0 1
% 100.0% .0% 100.0%
Bhopal No. 5 2 7
% 71.4% 28.6% 100.0%
Burhanpur No. 1 0 1
% 100.0% .0% 100.0%
Chatarpur No. 1 0 1
% 100.0% .0% 100.0%
Chindwara No. 1 0 1
% 100.0% .0% 100.0%
Damoh No. 0 1 1
% .0% 100.0% 100.0%
Dewas No. 3 0 3
% 100.0% .0% 100.0%
Guna No. 2 0 2
% 100.0% .0% 100.0%
Gwalior No. 9 0 9
% 100.0% .0% 100.0%
Indore No. 9 0 9
% 100.0% .0% 100.0%
Jabalpur No. 3 5 8
% 37.5% 62.5% 100.0%
Katni No. 3 0 3
% 100.0% .0% 100.0%
Khandwa No. 1 0 1
% 100.0% .0% 100.0%
Mandsour No. 1 1 2
% 50.0% 50.0% 100.0%
Morena No. 1 0 1
% 100.0% .0% 100.0%
Neemuch No. 1 0 1

40
 % 100.0% .0% 100.0%
Ratlam No. 2 1 3
% 66.7% 33.3% 100.0%
Rewa No. 1 0 1
% 100.0% .0% 100.0%
Sagar No. 1 0 1
% 100.0% .0% 100.0%
Satna No. 1 2 3
% 33.3% 66.7% 100.0%
Shivpuri No. 1 1 2
% 50.0% 50.0% 100.0%
Singroli No. 0 2 2
% .0% 100.0% 100.0%
Ujjain No. 4 1 5
% 80.0% 20.0% 100.0%
Vidisha No. 0 1 1
% .0% 100.0% 100.0%
Total No. 52 17 69
% 75.4% 24.6% 100.0%

Table 4
District wise availability of potable drinking water in Shelter Homes

District Not Yes Total

Bhind No. 0 1 1
% .0% 100.0% 100.0%
Bhopal No. 2 5 7
% 28.6% 71.4% 100.0%
Burhanpur No. 0 1 1
% .0% 100.0% 100.0%
Chatarpur No. 0 1 1
% .0% 100.0% 100.0%
Chindwara No. 0 1 1
% .0% 100.0% 100.0%
Damoh No. 0 1 1
% .0% 100.0% 100.0%
Dewas No. 0 3 3
% .0% 100.0% 100.0%
Guna No. 0 2 2
% .0% 100.0% 100.0%
Gwalior No. 0 9 9
% .0% 100.0% 100.0%
Indore No. 0 9 9
% .0% 100.0% 100.0%
Jabalpur No. 0 8 8
% .0% 100.0% 100.0%

41
Katni No. 0 3 3
% .0% 100.0% 100.0%
Khandwa No. 0 1 1
% .0% 100.0% 100.0%
Mandsour No. 0 2 2
% .0% 100.0% 100.0%
Morena No. 0 1 1
% .0% 100.0% 100.0%
Neemuch No. 0 1 1
% .0% 100.0% 100.0%
Ratlam No. 0 3 3
% .0% 100.0% 100.0%
Rewa No. 0 1 1
% .0% 100.0% 100.0%
Sagar No. 0 1 1
% .0% 100.0% 100.0%
Satna No. 0 3 3
% .0% 100.0% 100.0%
Shivpuri No. 0 2 2
% .0% 100.0% 100.0%
Singroli No. 0 2 2
% .0% 100.0% 100.0%
Ujjain No. 1 4 5
% 20.0% 80.0% 100.0%
Vidisha No. 0 1 1
% .0% 100.0% 100.0%
Total No. 3 66 69
% 4.3% 95.7% 100.0%

Table 5
District wise facility of food availability in Shelter Homes

District Not Available Available Total

Bhind No. 1 0 1
% 100.0% .0% 100.0%
Bhopal No. 3 4 7
% 42.9% 57.1% 100.0%
Burhanpur No. 1 0 1
% 100.0% .0% 100.0%
Chatarpur No. 1 0 1
% 100.0% .0% 100.0%
Chindwara No. 1 0 1
% 100.0% .0% 100.0%
Damoh No. 1 0 1
% 100.0% .0% 100.0%
Dewas No. 3 0 3

42
 % 100.0% .0% 100.0%
Guna No. 0 2 2
% .0% 100.0% 100.0%
Gwalior No. 8 1 9
% 88.9% 11.1% 100.0%
Indore No. 6 3 9
% 66.7% 33.3% 100.0%
Jabalpur No. 5 3 8
% 62.5% 37.5% 100.0%
Katni No. 3 0 3
% 100.0% .0% 100.0%
Khandwa No. 1 0 1
% 100.0% .0% 100.0%
Mandsour No. 2 0 2
% 100.0% .0% 100.0%
Morena No. 1 0 1
% 100.0% .0% 100.0%
Neemuch No. 0 1 1
% .0% 100.0% 100.0%
Ratlam No. 1 2 3
% 33.3% 66.7% 100.0%
Rewa No. 1 0 1
% 100.0% .0% 100.0%
Sagar No. 1 0 1
% 100.0% .0% 100.0%
Satna No. 0 3 3
% .0% 100.0% 100.0%
Shivpuri No. 2 0 2
% 100.0% .0% 100.0%
Singroli No. 1 1 2
% 50.0% 50.0% 100.0%
Ujjain No. 5 0 5
% 100.0% .0% 100.0%
Vidisha No. 1 0 1
% 100.0% .0% 100.0%
Total No. 49 20 69
% 71.0% 29.0% 100.0%

Table 6
District Wise Availability of Post Box in Shelter Homes

District Available Not Available Total

Bhind No. 0 1 1
% .0% 100.0% 100.0%
Bhopal No. 0 7 7

43
 % .0% 100.0% 100.0%
Burhanpur No. 0 1 1
% .0% 100.0% 100.0%
Chatarpur No. 0 1 1
% .0% 100.0% 100.0%
Chindwara No. 0 1 1
% .0% 100.0% 100.0%
Damoh No. 0 1 1
% .0% 100.0% 100.0%
Dewas No. 0 3 3
% .0% 100.0% 100.0%
Guna No. 2 0 2
% 100.0% .0% 100.0%
Gwalior No. 0 9 9
% .0% 100.0% 100.0%
Indore No. 2 7 9
% 22.2% 77.8% 100.0%
Jabalpur No. 0 8 8
% .0% 100.0% 100.0%
Katni No. 3 0 3
% 100.0% .0% 100.0%
Khandwa No. 0 1 1
% .0% 100.0% 100.0%
Mandsour No. 0 2 2
% .0% 100.0% 100.0%
Morena No. 0 1 1
% .0% 100.0% 100.0%
Neemuch No. 0 1 1
% .0% 100.0% 100.0%
Ratlam No. 3 0 3
% 100.0% .0% 100.0%
Rewa No. 0 1 1
% .0% 100.0% 100.0%
Sagar No. 0 1 1
% .0% 100.0% 100.0%
Satna No. 0 3 3
% .0% 100.0% 100.0%
Shivpuri No. 0 2 2
% .0% 100.0% 100.0%
Singroli No. 0 2 2
% .0% 100.0% 100.0%
Ujjain No. 0 5 5

44
 % .0% 100.0% 100.0%
Vidisha No. 0 1 1
% .0% 100.0% 100.0%
Total No. 10 58 69
% 14.5% 85.5% 100.0%

Table 7
District Wise Availability of Functional Toilets in Shelter Homes

District Availability of functional bathrooms

& toilets
No Yes Total
Bhind No. 0 1 1
% .0% 100.0% 100.0%
Bhopal No. 3 4 7
% 42.9% 57.1% 100.0%
Burhanpur No. 0 1 1
% .0% 100.0% 100.0%
Chatarpur No. 0 1 1
% .0% 100.0% 100.0%
Chindwara No. 0 1 1
% .0% 100.0% 100.0%
Damoh No. 1 0 1
% 100.0% .0% 100.0%
Dewas No. 1 2 3
% 33.3% 66.7% 100.0%
Guna No. 0 2 2
% .0% 100.0% 100.0%
Gwalior No. 2 7 9
% 22.2% 77.8% 100.0%
Indore No. 1 8 9
% 11.1% 88.9% 100.0%
Jabalpur No. 1 7 8
% 12.5% 87.5% 100.0%
Katni No. 0 3 3
% .0% 100.0% 100.0%
Khandwa No. 0 1 1
% .0% 100.0% 100.0%
Mandsour No. 0 2 2
% .0% 100.0% 100.0%
Morena No. 0 1 1
% .0% 100.0% 100.0%

45
Neemuch No. 1 0 1
% 100.0% .0% 100.0%
Ratlam No. 0 3 3
% .0% 100.0% 100.0%
Rewa No. 0 1 1
% .0% 100.0% 100.0%
Sagar No. 0 1 1
% .0% 100.0% 100.0%
Satna No. 0 3 3
% .0% 100.0% 100.0%
Shivpuri No. 0 2 2
% .0% 100.0% 100.0%
Singroli No. 0 2 2
% .0% 100.0% 100.0%
Ujjain No. 2 3 5
% 40.0% 60.0% 100.0%
Vidisha No. 0 1 1
% .0% 100.0% 100.0%
Total No. 12 57 69
% 17.4% 82.6% 100.0%

Table 8
District Wise Availability of Recreational Facilities in Shelter Homes

District Available Not Available Total

Bhind No. 0 1 1
% .0% 100.0% 100.0%
Bhopal No. 4 3 7
% 57.1% 42.9% 100.0%
Burhanpur No. 0 1 1
% .0% 100.0% 100.0%
Chatarpur No. 0 1 1
% .0% 100.0% 100.0%
Chindwara No. 0 1 1
% .0% 100.0% 100.0%
Damoh No. 1 0 1
% 100.0% .0% 100.0%
Dewas No. 0 3 3
% .0% 100.0% 100.0%
Guna No. 2 0 2
% 100.0% .0% 100.0%

46
Gwalior No. 1 8 9
% 11.1% 88.9% 100.0%
Indore No. 7 2 9
% 77.8% 22.2% 100.0%
Jabalpur No. 5 3 8
% 62.5% 37.5% 100.0%
Katni No. 3 0 3
% 100.0% .0% 100.0%
Khandwa No. 1 0 1
% 100.0% .0% 100.0%
Mandsour No. 0 2 2
% .0% 100.0% 100.0%
Morena No. 0 1 1
% .0% 100.0% 100.0%
Neemuch No. 0 1 1
% .0% 100.0% 100.0%
Ratlam No. 3 0 3
% 100.0% .0% 100.0%
Rewa No. 0 1 1
% .0% 100.0% 100.0%
Sagar No. 1 0 1
% 100.0% .0% 100.0%
Satna No. 2 1 3
% 66.7% 33.3% 100.0%
Shivpuri No. 2 0 2
% 100.0% .0% 100.0%
Singroli No. 0 2 2
% .0% 100.0% 100.0%
Ujjain No. 2 3 5
% 40.0% 60.0% 100.0%
Vidisha No. 1 0 1
% 100.0% .0% 100.0%
Total No. 35 34 69
% 50.7% 49.3% 100.0%

Table 9
District Wise Availability of First Aid Kit in Shelter Homes

District Dont know Not Available Available Total

Bhind No. 0 0 1 1
% .0% .0% 100.0% 100.0%
Bhopal No. 0 0 7 7

47
 % .0% .0% 100.0% 100.0%
Burhanpur No. 0 0 1 1
% .0% .0% 100.0% 100.0%
Chatarpur No. 0 1 0 1
% .0% 100.0% .0% 100.0%
Chindwara No. 0 1 0 1
% .0% 100.0% .0% 100.0%
Damoh No. 1 0 0 1
% 100.0% .0% .0% 100.0%
Dewas No. 0 2 1 3
% .0% 66.7% 33.3% 100.0%
Guna No. 0 0 2 2
% .0% .0% 100.0% 100.0%
Gwalior No. 0 9 0 9
% .0% 100.0% .0% 100.0%
Indore No. 0 7 2 9
% .0% 77.8% 22.2% 100.0%
Jabalpur No. 0 3 5 8
% .0% 37.5% 62.5% 100.0%
Katni No. 0 0 3 3
% .0% .0% 100.0% 100.0%
Khandwa No. 0 0 1 1
% .0% .0% 100.0% 100.0%
Mandsour No. 0 0 2 2
% .0% .0% 100.0% 100.0%
Morena No. 0 1 0 1
% .0% 100.0% .0% 100.0%
Neemuch No. 0 0 1 1
% .0% .0% 100.0% 100.0%
Ratlam No. 0 0 3 3
% .0% .0% 100.0% 100.0%
Rewa No. 0 1 0 1
% .0% 100.0% .0% 100.0%
Sagar No. 0 0 1 1
% .0% .0% 100.0% 100.0%
Satna No. 0 0 3 3
% .0% .0% 100.0% 100.0%
Shivpuri No. 0 0 2 2
% .0% .0% 100.0% 100.0%
Singroli No. 0 1 1 2
% .0% 50.0% 50.0% 100.0%
Ujjain No. 0 5 0 5

48
 % .0% 100.0% .0% 100.0%
Vidisha No. 0 0 1 1
% .0% .0% 100.0% 100.0%
Total No. 1 31 37 69
% 1.4% 44.9% 53.6% 100.0%

Table 10
District wise Average Occupancy rate of Shelter Homes

District Average Occupancy Per Day

None 1-5 6-10 11-20 21-30 31-40 41-50 51 and Above Total
Bhind No. 0 1 0 0 0 0 0 0 1
% .0% 100.0% .0% .0% .0% .0% .0% .0% 100.0%
Bhopal No. 0 3 0 0 1 2 0 1 7
% .0% 42.9% .0% .0% 14.3% 28.6% .0% 14.3% 100.0%
Burhanpur No. 0 1 0 0 0 0 0 0 1
% .0% 100.0% .0% .0% .0% .0% .0% .0% 100.0%
Chatarpur No. 1 0 0 0 0 0 0 0 1
% 100.0% .0% .0% .0% .0% .0% .0% .0% 100.0%
Chindwara No. 0 1 0 0 0 0 0 0 1
% .0% 100.0% .0% .0% .0% .0% .0% .0% 100.0%
Damoh No. 0 1 0 0 0 0 0 0 1
% .0% 100.0% .0% .0% .0% .0% .0% .0% 100.0%
Dewas No. 0 3 0 0 0 0 0 0 3
% .0% 100.0% .0% .0% .0% .0% .0% .0% 100.0%
Guna No. 0 1 1 0 0 0 0 0 2
% .0% 50.0% 50.0% .0% .0% .0% .0% .0% 100.0%
Gwalior No. 4 2 2 1 0 0 0 0 9
% 44.4% 22.2% 22.2% 11.1% .0% .0% .0% .0% 100.0%
Indore No. 1 5 1 0 1 0 1 0 9
% 11.1% 55.6% 11.1% .0% 11.1% .0% 11.1% .0% 100.0%
Jabalpur No. 1 4 2 0 0 0 1 0 8
% 12.5% 50.0% 25.0% .0% .0% .0% 12.5% .0% 100.0%
Katni No. 0 1 0 2 0 0 0 0 3
% .0% 33.3% .0% 66.7% .0% .0% .0% .0% 100.0%
Khandwa No. 0 0 0 1 0 0 0 0 1
% .0% .0% .0% 100.0% .0% .0% .0% .0% 100.0%
Mandsour No. 0 0 1 1 0 0 0 0 2
% .0% .0% 50.0% 50.0% .0% .0% .0% .0% 100.0%
Morena No. 0 1 0 0 0 0 0 0 1
% .0% 100.0% .0% .0% .0% .0% .0% .0% 100.0%
Neemuch No. 0 1 0 0 0 0 0 0 1

49
 % .0% 100.0% .0% .0% .0% .0% .0% .0% 100.0%
Ratlam No. 3 0 0 0 0 0 0 0 3
% 100.0% .0% .0% .0% .0% .0% .0% .0% 100.0%
Rewa No. 0 0 0 1 0 0 0 0 1
% .0% .0% .0% 100.0% .0% .0% .0% .0% 100.0%
Sagar No. 0 0 0 1 0 0 0 0 1
% .0% .0% .0% 100.0% .0% .0% .0% .0% 100.0%
Satna No. 0 1 0 2 0 0 0 0 3
% .0% 33.3% .0% 66.7% .0% .0% .0% .0% 100.0%
Shivpuri No. 0 1 1 0 0 0 0 0 2
% .0% 50.0% 50.0% .0% .0% .0% .0% .0% 100.0%
Singroli No. 0 1 1 0 0 0 0 0 2
% .0% 50.0% 50.0% .0% .0% .0% .0% .0% 100.0%
Ujjain No. 2 2 1 0 0 0 0 0 5
% 40.0% 40.0% 20.0% .0% .0% .0% .0% .0% 100.0%
Vidisha No. 0 0 1 0 0 0 0 0 1
% .0% .0% 100.0% .0% .0% .0% .0% .0% 100.0%
Total No. 12 30 11 9 2 2 2 1 69
% 17.4% 43.5% 15.9% 13.0% 2.9% 2.9% 2.9% 1.4% 100.0%

Table 11
District Wise Availability of Display Boards in Shelter Homes

District Availability of display Board of Shelter Home

Banner Wall Board No Yes Total
Bhind No. 0 0 1 0 1
% .0% .0% 100.0% .0% 100.0%
Bhopal No. 1 0 2 4 7
% 14.3% .0% 28.6% 57.1% 100.0%
Burhanpur No. 0 0 1 0 1
% .0% .0% 100.0% .0% 100.0%
Chatarpur No. 0 0 1 0 1
% .0% .0% 100.0% .0% 100.0%
Chindwara No. 0 0 1 0 1
% .0% .0% 100.0% .0% 100.0%
Damoh No. 0 0 0 1 1
% .0% .0% .0% 100.0% 100.0%
Dewas No. 0 0 3 0 3
% .0% .0% 100.0% .0% 100.0%
Guna No. 0 0 0 2 2
% .0% .0% .0% 100.0% 100.0%
Gwalior No. 0 0 9 0 9
% .0% .0% 100.0% .0% 100.0%

50
Indore No. 0 0 7 2 9
% .0% .0% 77.8% 22.2% 100.0%
Jabalpur No. 0 0 5 3 8
% .0% .0% 62.5% 37.5% 100.0%
Katni No. 0 0 0 3 3
% .0% .0% .0% 100.0% 100.0%
Khandwa No. 0 0 0 1 1
% .0% .0% .0% 100.0% 100.0%
Mandsour No. 0 0 2 0 2
% .0% .0% 100.0% .0% 100.0%
Morena No. 0 0 1 0 1
% .0% .0% 100.0% .0% 100.0%
Neemuch No. 0 0 0 1 1
% .0% .0% .0% 100.0% 100.0%
Ratlam No. 0 0 0 3 3
% .0% .0% .0% 100.0% 100.0%
Rewa No. 0 0 1 0 1
% .0% .0% 100.0% .0% 100.0%
Sagar No. 0 0 0 1 1
% .0% .0% .0% 100.0% 100.0%
Satna No. 0 2 1 0 3
% .0% 66.7% 33.3% .0% 100.0%
Shivpuri No. 0 0 1 1 2
% .0% .0% 50.0% 50.0% 100.0%
Singroli No. 0 0 1 1 2
% .0% .0% 50.0% 50.0% 100.0%
Ujjain No. 0 0 4 1 5
% .0% .0% 80.0% 20.0% 100.0%
Vidisha No. 0 0 0 1 1
% .0% .0% .0% 100.0% 100.0%
Total No. 1 2 41 25 69
% 1.4% 2.9% 59.4% 36.2% 100.0%

Table 12
District Wise location (Floor) of Shelter homes

District Floor of shelter

0 2nd floor Ground floor double sotried first floor Total
Bhind No. 0 0 1 0 0 1
% .0% .0% 100.0% .0% .0% 100.0%
Bhopal No. 1 1 2 0 3 7
% 14.3% 14.3% 28.6% .0% 42.9% 100.0%
Burhanpur No. 0 0 0 0 1 1
% .0% .0% .0% .0% 100.0% 100.0%
Chatarpur No. 0 0 1 0 0 1

51
 % .0% .0% 100.0% .0% .0% 100.0%
Chindwara No. 0 0 1 0 0 1
% .0% .0% 100.0% .0% .0% 100.0%
Damoh No. 0 0 1 0 0 1
% .0% .0% 100.0% .0% .0% 100.0%
Dewas No. 3 0 0 0 0 3
% 100.0% .0% .0% .0% .0% 100.0%
Guna No. 1 0 0 0 0 1
% 100.0% .0% .0% .0% .0% 100.0%
Gwalior No. 5 0 4 0 0 9
% 55.6% .0% 44.4% .0% .0% 100.0%
Indore No. 4 0 2 1 2 9
% 44.4% .0% 22.2% 11.1% 22.2% 100.0%
Jabalpur No. 5 0 2 0 1 8
% 62.5% .0% 25.0% .0% 12.5% 100.0%
Katni No. 0 0 1 0 2 3
% .0% .0% 33.3% .0% 66.7% 100.0%
Khandwa No. 0 0 1 0 0 1
% .0% .0% 100.0% .0% .0% 100.0%
Mandsour No. 0 0 2 0 0 2
% .0% .0% 100.0% .0% .0% 100.0%
Morena No. 0 0 0 0 1 1
% .0% .0% .0% .0% 100.0% 100.0%
Neemuch No. 0 0 0 0 1 1
% .0% .0% .0% .0% 100.0% 100.0%
Ratlam No. 0 0 2 0 1 3
% .0% .0% 66.7% .0% 33.3% 100.0%
Rewa No. 0 0 0 0 1 1
% .0% .0% .0% .0% 100.0% 100.0%
Sagar No. 0 0 0 0 1 1
% .0% .0% .0% .0% 100.0% 100.0%
Satna No. 0 0 0 0 3 3
% .0% .0% .0% .0% 100.0% 100.0%
Shivpuri No. 0 0 1 0 1 2
% .0% .0% 50.0% .0% 50.0% 100.0%
Singroli No. 0 0 0 1 1 2
% .0% .0% .0% 50.0% 50.0% 100.0%
Ujjain No. 2 1 0 0 2 5
% 40.0% 20.0% .0% .0% 40.0% 100.0%
vidisha No. 0 0 0 0 1 1
% .0% .0% .0% .0% 100.0% 100.0%
Guna No. 1 0 0 0 0 1
% 100% .0% .0% .0% 0% 100.0%
Total No. 22 2 21 2 22 69
% 30.9% 2.9% 30.9% 2.9% 32.4% 100.0%

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Table 13
Shelter Homes Having Linkages with Health Institutions

District No Yes Total

Bhind No. 1 0 1
% 100.0% .0% 100.0%
Bhopal No. 6 1 7
% 85.7% 14.3% 100.0%
Burhanpur No. 1 0 1
% 100.0% .0% 100.0%
Chatarpur No. 1 0 1
% 100.0% .0% 100.0%
Chindwara No. 0 1 1
% .0% 100.0% 100.0%
Damoh No. 0 1 1
% .0% 100.0% 100.0%
Dewas No. 3 0 3
% 100.0% .0% 100.0%
Guna No. 0 2 2
% .0% 100.0% 100.0%
Gwalior No. 8 1 9
% 88.9% 11.1% 100.0%
Indore No. 2 7 9
% 22.2% 77.8% 100.0%
Jabalpur No. 5 3 8
% 62.5% 37.5% 100.0%
Katni No. 0 3 3
% .0% 100.0% 100.0%
Khandwa No. 0 1 1
% .0% 100.0% 100.0%
Mandsour No. 0 2 2
% .0% 100.0% 100.0%
Morena No. 1 0 1
% 100.0% .0% 100.0%
Neemuch No. 1 0 1
% 100.0% .0% 100.0%
Ratlam No. 0 3 3
% .0% 100.0% 100.0%
Rewa No. 0 1 1
% .0% 100.0% 100.0%
Sagar No. 0 1 1
% .0% 100.0% 100.0%

53
Satna No. 3 0 3
% 100.0% .0% 100.0%
Shivpuri No. 0 2 2
% .0% 100.0% 100.0%
Singroli No. 0 2 2
% .0% 100.0% 100.0%
Ujjain No. 5 0 5
% 100.0% .0% 100.0%
Vidisha No. 0 1 1
% .0% 100.0% 100.0%
Total No. 37 32 69
% 53.6% 46.4% 100.0%

54
 Table 14
List of Organizations for Joint Inspection of shelter Homes
S.No Name of Name of the Person Address Contact number
City
1 Gwalior Mr. Sandesh Bansal Jan Adhikar Manch, Phone- 09425307355
House No-51, Ravi Email- jammp@sify.com
Nagar, Gwalior
2 Bhopal Mr. Sachin Jain Office of the Advisor to 0755-4252789,09977704847
(Advisor) the SC commissioners Email-
C/o Vikas Samvad, E- india.sachinjain@gmail.com
7/226, Opp. Dhanvantri
Complex, Arera Colony,
Shahpura, Bhopal (M.P)
462016
3 Indore Ms. Jyotsna Jain Office of the Advisor to Phone- 09893078758,
(Advisor), Mr. Trilok the SC commissioners 09669260877
Gupta (Advisor C/O Samaj Pragati email: jyojyojain@gmail.com
Office) Sahyog core@samprag.org
Jatashankar, Bagli
Dewas, M.P.

4 Ujjain Professor Sandeep Madhya Pradesh Phone- 0734-2524645,2510978,

Joshi Institute of Social 9424015008
Science Research Fax-0734-2512450
6, Bharatpuri, Ujjain- Email- rishinagar@yahoo.co.uk
456 010
5 Jabalpur Mr. Rakesh Malviya Office of the Advisor to Phone-09977958934
(Advisor Office), Mr. the SC commissioners Email-
Satyam (Advocate) C/o Vikas Samvad, E- rakeshjournalist@gmail.com
7/226, Opp. Dhanvantri
Complex, Arera Colony,
Shahpura, Bhopal (M.P)
462016

6 Khandwa Ms. Seema/ Prakash Spandan Samaj Sevi Phone- 9826681165

Sanstha, HIG-44, Behind Email-
Sai Mandir, Ramnagar, seemaprak_spandan@yahoo.ca
Khandwa, 450001

7 Burhanpur Ms. Seema/ Prakash Spandan Samaj Sevi Phone- 9826681165

Sanstha, HIG-44, Behind Email-
Sai Mandir, Ramnagar, seemaprak_spandan@yahoo.ca
Khandwa, 450001

55
8 Ratlam Mr. Brijesh Sharma 101, Free Ganj, Near, Do Phone 09993070607
(Advocate) Batti, Ratlam -457001 Email-brijesh.savigya@gmail.com

9 Dewas Ms. Jyotsna Jain Office of the Advisor to Phone- 09893078758,

(Advisor), Mr. Trilok the SC commissioners 09669260877
Gupta (Advisor C/O Samaj Pragati email: jyojyojain@gmail.com
Office) Sahyog core@samprag.org
Jatashankar, Bagli
Dewas, M.P.

10 Sagar Mr. Prashant Dubey Office of the Advisor to 0755-4252789,09425026331

(Advisor office) the SC commissioners Email-
C/o Vikas Samvad, E- prashantd1977@gmail.com
7/226, Opp. Dhanvantri
Complex, Arera Colony,
Shahpura, Bhopal (M.P)
462016
11 Katni Ms. Sushama Near Laxmi Narayan Phone-09926521441
Shivhare (Advocate) Temple, Purani Basti, Email-
Jalpa Ward, Katni - sushamashivhare@gmail.com
483501
12 Rewa Prashant Dubey Office of the Advisor to 0755-4252789,09425026331
(Advisor office) and the SC commissioners Email-
Ramnaresh (Samaaj C/o Vikas Samvad, E- prashantd1977@gmail.com
Cetna Adhikaar 7/226, Opp. Dhanvantri
Manch) Complex, Arera Colony,
Shahpura, Bhopal (M.P)
462016
13 Singroli Mr. Arvind Mishra Office of the Advisor to Phone- 09589477370
(Advisor Office) the SC commissioners rvnd.mshr@gmail.com,
C/o Vikas Samvad, E-
7/226, Opp. Dhanvantri
Complex, Arera Colony,
Shahpura, Bhopal (M.P)
462016

14 Satna Mr. Prashant Dubey Office of the Advisor to 0755-4252789,09425026331

(Advisor Office) and the SC commissioners Email-
Anand (Adiwasi C/o Vikas Samvad, E- prashantd1977@gmail.com
Adhikaar Manch) 7/226, Opp. Dhanvantri
Complex, Arera Colony,
Shahpura, Bhopal (M.P)
462016

56
15 Morena Mr. Bheekam Singh Vasundhara, M-79, New Phone- 9826842630
Housing Board Colony, Email-
Morena bhikam.tomar@gmail.com

16 Bhind Mr. Sandesh Bansal Jan Adhikar Manch, Phone- 09425307355

House No-51, Ravi Email- jammp@sify.com
Nagar, Gwalior

17 Shivpuri Mr. Raghvendra Manav Adhikar Forum, Phone 09425116853

Singh/Mr. Manoj C/O B S Rajput, Vijay Email-
Bhadoriya Nagar, Behind Gulab parhitsanstha2000@yahoo.co.in
Shah Dargaah, Shivpuri,
(M.P)- 473551
18 Guna Mr. Ajay Shukla Kalptaru Vikas Samiti Phone-09425117493
HIG-6, Housing Board Email-
Colony, AB Road, Guna kalptaru_guna@yahoo.co.in

19 Vidisha Mr. Rajesh Madhya Pradesh Lok Rajesh - Mob- 9827839633, Vibha
Bhadoriya and Ms. Sangharsh Sajha - 9406928051
Vibha Mishra Manch, E-7/6 SBi colony
Arera colony, Bhopal, Email- info.mplssm@gmail.com
20 Mandsore Ms. Kalpana Thanna Bhor Pariyojana, Rojgaar Phone-09977077511
Prashikshan Kendra, 4th Email-
Floor, Near TVS
showroom, Nahta bhor_actionaid@rediffmail.com
Chauraha, Mandsore Kthanna24@gmail.com

21 Neemuch Ms. Kalpana Thanna Bhor Pariyojana, Rojgaar Phone-09977077511

Prashikshan Kendra, 4th Email-
Floor, Near TVS
showroom, Nahta bhor_actionaid@rediffmail.com
Chauraha, Mandsore Kthanna24@gmail.com

22 Damoh Mr. Govind Singh Grameen Vikas Samiti Phone- 09425628427

Yadav M-21, Vaishali Nagar, Email-
Damoh, 470661 gvsmpindia@gmail.com
gvsdamoh@rediffmail.com

23 Chatarpur Mr. Pradeep Khare Abhar Mahila Samiti, Phone-9926228417/9424344088

Jawahar Road, Near Email-
Bhumani Cheep, abharmahila23@gmail.com
Chatarpur, 471001 pradeep_abhar@yahoo.co.in
24 Chindwara Mr. Sadiq Agwan IDYWC, Prayas Campus, Phone- 07167-297255,246085
Chaurai Road, Mobile- 09425146956
Amarwara, District Email-
Chindwara, 480221 sadiq1988@rediffmail.com
idywc88@gmail.com

57
Letter-1 Ratlam Administration for providing health services in the shelters

58
Letter-2 Municipal corporation Bhopal To Senior Superintendent police regarding
accessibility of shelters to the homeless.

59
Letter 3- Letter of Bhopal Municipal Corporation to Collector Bhopal regarding the
health facilities

60