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Performance Management

Employee Engagement

Employee Development

Creating
peopleMAGIC...

WINNER of Microsoft Code For Best Human Capital / Talent Best Solution of the Year
Honor 2014 Large Enterprise Management Solution
Software
peopleMAGIC

When organizations remove the hurdles their employees


face, engage with them on their needs and nurture and
develop them, they create an extraordinary culture where
employees unleash their potential, set new standards of
excellence and create wonders.

We call it peopleMAGIC

And it is made possible by Synergitas Cloud based Employee Performance


Management and Engagement Solution
Building Blocks of Employee Performance
Management

BUILDING BLOCK 1
SMART GOALS

BUILDING BLOCK 2 BUILDING BLOCK 3


PERIODIC REVIEWS /
CONTINUOUS FEEDBACK
CHECK-INS
& PEER RECOGNITION
WHAT IS SYNERGITA?

Synergita is a Continuous Employee Performance


Management, Development & Engagement
Software

Helps in building a world-class company culture


driven by employee recognition

Goals & Continuous Annual


Recognitions Check-Ins
Achievements Feedback Reviews

Focus on Holistic Employee Development


OUR GLOBAL CUSTOMERS

Great Place to Work companies


BUILDING BLOCK 1

SMART GOALS
MAKE WORKLIFE MEANINGFUL
SMART GOALS

Define clear goals addressing


Objective should WHERE? WHAT? WHY?
include a Time limit WHICH?
which will enable better
planning
S
T M
Measure Goals to
monitor the progress
R A and success

Realistic goals that Goals Achievable with


match with good performance
organization goals

Set SMART goals for each employee


Update and track goals on periodic basis
Analyze the achievements
BUILDING BLOCK 2

CONTINUOUS
FEEDBACK & PEER
RECOGNITION
LEADS TO HIGHER ENGAGEMENT
WHY CONTINUOUS FEEDBACK?

01 03
People love to Real time
hear feedback feedback helps
about what you learn, grow
theyre up to and deliver
results
PRINCIPLES OF EFFECTIVE CONTINUOUS
FEEDBACK & COACHING

Team members who feel


valued are more willing to Maintain and
Enhance Self Team members want
share responsibility, Esteem
to know how youre
confront challenges, and Share Thoughts,
Feelings, and feeling about them in
adapt well to change. Rationale relation to their
performance
Listen Actively and
Respond With
Concern

Provide Support
without Removing
Responsibility

Involvement increases Ask for Help and


Encourage
the chance that Involvement As a manager, you are in a special
innovative ideas and position to provide support to your
solutions will surface. team. This may include advising,
mentoring, and providing needed
resources, reassigning duties, and
clearing roadblocks.
BUILDING BLOCK 3

PERIODIC REVIEWS /
CHECK-INS
D Y N A M I C E M P L O Y E E E VA L U AT I O N

11
WORKING IN CADENCE

01 Expectations are set on first day of


employment or at the beginning of the year.
GOALS Determine the tempo for talks. Minimum 4 x
per year.

02
Continuous Pulse Weekly meetings - short duration. 10-15
Feedback Check-in minutes of real-time feedback and coaching.

03
Structured conversations. Team member
Annual answers brief questions that look back - look
Reviews forward. Reflect on past performance and
your contribution. Look forward: set
expectations and predict impact of your
work.
SYNERGITA QUICK LOOK AT THE
FUNCTIONALITIES
KEY PROCESSES STREAMLINED THROUGH
SYNERGITA

Know Your
0
360 Feedback
Employee from Process
Entry to Exit
01 04
Performance Continuous
Appraisal/Review 02 05 Feedback
Process Process
(Rewards and
Recognition)
03 06
Talent Appraisal
Development Letter
Process Distribution

Automate to Save Time and Effort


Reduce Manual Errors
Focus on Employee Development and Engagement
KNOW YOUR EMPLOYEES ENTRY TO EXIT

Promote
Know your Engage
employee, rotate
employee employees
job, etc.

Capture exit
Manage history
interviews
PERFORMANCE APPRAISAL / REVIEW
PROCESS

Peer & Managers


Set Goals Self Evaluation feedback +
recommendation

Appraisal paper
Approval from Dept. Head
One on One meeting distribution & Employee
/ HR
Acceptance
TALENT DEVELOPMENT PROCESS

Managers Record
Employee specific recommend
Development achievements
training courses to
Plans employees

Use in appraisal
Provide feedback
cycles
CONTINUOUS FEEDBACK PROCESS

Provide continuous Rewards and


feedback recognition

Score points Redeem points


360 DEGREE FEEDBACK PROCESS

Design the feedback Nominate Peers Self Evaluate the


form (Respondents) feedback form

Do perception
analysis between self Come up with action
Solicit response from
review and items addressing the
the respondents
respondents gaps
feedback
SALARY REVISION LETTER DISTRIBUTION
PROCESS

Import the rating


Export the Do the salary
and salary
Employee rating to computation in
revisions to
Excel Excel
Synergita

Associate letter
Create Letter template, Publish to
Template(s) employee rating & Employees
Salary revision

Employees
view/download
Revision Letters
Online
INTEGRATION WITH OTHER SYSTEMS
VALUE PROPOSITIONS

Disruption

Insta-Go

100% Compliance

HR Elevates to being a strategic partner

Personal Touch

Peace of Mind
KEY DIFFERENTIATORS

Disruption

WOW Features

Digital Cockpit

Insta-Go

Easy Administration

Works the way you want it to


SECURITY PRACTICES FOLLOWED BY
SYNERGITA

Compliant with OWASP standards


Security Tested with VERACODE
Hosted on Amazon Cloud
Protected by Thawte SSL
Secured Multi-Tenant Architecture
Data level security through access
control mechanisms
TECHNOLOGY STACK
WE PROMISE DISRUPTION

We understand how stressful and


challenging performance management and
employee development is, particularly when
you make changes to how it is traditionally
done in your organization.

Which is why Synergitas


Promise of Disruption
ensures Peace of Mind.

Our Promise is

We will get you up and running rapidly, seamlessly integrate with existing data
systems while embracing or customizing your existing and familiar processes
We are always there for you - before, during, and post rollout, and
You will experience a personal touch across all interactions
ADVANTAGES OF SYNERGITA

Easy to Light
Set Goals & Weight
Track
Achievements

Actionable
Insights

Easy to
Configure
SOFTWARE EDITIONS

Silver Gold
CAPITAS TRANSFORMATION FROM
EXCEL TO EXCEPTIONAL WITH SYNERGITA

Capita is a leading provider of business process management and integrated professional


support service solutions
The organization operates with a work force of 75,000 dedicated professionals across UK,
Europe, South Africa &
India supporting clients across industries such as government, education, transport,
health, life, pension and other private sector organizations
Capita was doing its Employee Performance Appraisal through an Excel based manual
process which was time consuming. They were on the lookout for a change

Pain Points Wake Up call


Huge delays in performance review process, Employee dissatisfaction
timelines not met echoed in an internal town
One-on-one meetings skipped & appraisals hall & HR team decided to
completed without employee feedback implement a good
HR team had no visibility of process performance management
Normalization took longer with multiple levels system within 3 months
of approval
Appraisals took all time, HR team had no
time for employee engagement
CAPITAS TRANSFORMATION FROM
EXCEL TO EXCEPTIONAL WITH SYNERGITA

Synergitas peopleMAGIC

Goal Setting
Synergita helped save,
43% of the time that an employee spent on goal setting
67% of the managers time that was spent on setting, reviewing & revising employee goals
85% of HR teams time, which they now spend on employee engagement

Appraisal Process
Synergita helped save,
60% of the managers time spent on employee performance assessment,
review and follow ups
75% of the HRs time spent on initiating feedback cycles, follow-ups, reviews,
attending to appeals & completing appraisal process

Normalization Process
With Synergita Capita was able to derive bell curves through the software and the entire
normalization process was completed within 3 days. Synergita helped save,
90% of the managers time spent to derive bell curve for their team members
80% of the HR teams time spent to arrive at overall organization specic bell
curve
CAPITAS TRANSFORMATION FROM
EXCEL TO EXCEPTIONAL WITH SYNERGITA

Customer Benefits

Capitas employees are now able to assign their goals within a


week. Synergita rates goals based weightage and in turn rates
employee performance based on goal accomplishment
Capitas entire performance management process is now
completely automated with two cycles in a year
Capita has completed its rst (mid-year) appraisal cycle in less
than a months time and annual appraisal cycle in less than 2
months time. Earlier the manual appraisal process took 3-4
months
Now HR team has complete visibility of process and are able to
spend more time in employee engagement activities
RADISSON BLU GRT A LEADING FIVE STAR
HOTEL EXPERIENCES peopleMAGIC WITH
SYNERGITA

Pain Points

Since 80% of work is done Radisson Blu GRTs


manually the dependency Passport to success, a
on skilled employees is program to track,
high hence quality of maintain and award
customer service is employee performance
directly linked to the ability was manual and needed
to retain the good automation
performing employees
RADISSON BLU GRT A LEADING FIVE STAR
HOTEL EXPERIENCES peopleMAGIC WITH
SYNERGITA

Synergitas peopleMAGIC

Procedure Certicates Rewards & Recognition


Standard Operating (BRAVO)
Radisson Blus employees are required to hold valid SOP Radisson Blu carries out its employee
(Standard Operating Procedure certicate) for handling rewards & recognition program Bravo
responsibilities like guest check-in, travel desk. Synergita through Synergita
eectively manages these employee certicates and
ensures click of button retrieval

Guest Feedback

Analytics & Reports Synergita integrates with a Radisson Blu GRTs


Medallia Customer Feedback management
Click of button advance analytics reports on software to import end guest feedback data and
employee performance, training requirements, makes it available in the automated system to
strength/weakness analysis rate employee performance
RADISSON BLU GRT A LEADING FIVE STAR
HOTEL EXPERIENCES peopleMAGIC WITH
SYNERGITA

Analytics & Reports Performance Management

Central repository for all talent data, work Customer feedback automated and
experience, skill set/certifications and integrated with performance
standard operating procedure management, enabling effective
certifications. employee appraisals to to conducted
when needed

Employee Training Process Audits


Synergita advance analytics tracks & Synergita also manages several audit reports
showcases employee training records, specific to hotel industry and considers the audit
ensuring effective employee training scores as one of the performance indicators for
management the employees

Synergita not only helped Radisson Blu GRT automate its performance management
process but also created an extraordinary culture where employees unleash their potential,
set new standards of excellence and create wonders which we call peopleMAGIC
AUTOMATING EMPLOYEE PERFORMANCE
MANAGEMENT FOR A LEADING FINANCIAL
SERVICES COMPANY IN THE US

PAi is a leading nancial services company which has been providing nancial
products and services to people for more than 30 years
They administer 401(k) plans for more than 190,000 participants, 7,000
nancial advisors and manage more than $3 Billion in retirement assets
The lookout was for a Talent Management software that helps conduct
periodic reviews at reduced time and cost, improves eciency and speed of
process. Yes, they found Synergita

Synergitas peopleMAGIC

Easy to Access Employee Data Talent Management

Synergita was able to Employee data including Pai believed in


integrate with PAis the reporting hierarchy nurturing employee
intranet portal & was and organization talent by continuous
available to all employees structure is available in mentoring and support
under the same portal- each employees than an annual
roof dashboard appraisal process
AUTOMATING EMPLOYEE PERFORMANCE
MANAGEMENT FOR A LEADING FINANCIAL
SERVICES COMPANY IN THE US

Synergita enabled
Monthly one-on-one discussions with managers
Monthly goal assessment and evaluation
Social recognitions for employees
Qualitative Employee Evaluation: Synergita enabled monthly interactions which
facilitated qualitative evaluation of employee performance than a quantitative
approach
Automated Employee Notifications
Synergita Employee Dashboard: Synergita Employee Dashboard and detailed
status reports helped tracking the status of monthly meetings effectively

Goal Setting & Evaluation


Synergita enabled both annual and monthly goal setting
Employee sets self-goals manager reviews and approves/provides feedback
Synergita captures MoM(training suggestions, employee responses) of one-on-
one meeting for future tracking
AUTOMATING EMPLOYEE PERFORMANCE
MANAGEMENT FOR A LEADING FINANCIAL
SERVICES COMPANY IN THE US

Customer Benefits

Synergita incvreased the efficiency of performance of the review process


by 75%
Cost of doing performance management exercise was reduced by 60%
PAi is now enabled to conduct monthly and yearly performance reviews
through Synergita

Synergita not only helped increase eciency and reduce cost of


performance management process but also created an extraordinary
culture where employees unleash their potential, set new standards of
excellence and create wonders, which we call peopleMAGIC
THANK YOU
info@synergita.com
www.synergita.com