E-Ticket

Customer Name
Budi Nugroho Pranoto Booking Code:

Booking Date
Friday, 1 January 2016
RTXHZR
DEPARTURE 16:50 ARRIVAL 17:55
FLIGHT
Sunday, 3 January 2016 Sunday, 3 January 2016

JT 514
Class Q Jakarta - Cengkareng (CGK) Semarang (SRG) Achmad Yani
Soekarno Hatta International International Airport
Airport

PASSENGER DETAIL
No. Title Passenger Name Ticket Type Baggage Ticket Number

1. Mr Budi Nugroho Pranoto Adult 20 Kg 9902176397428

2. Mrs Liem Lian Nio Adult 20 Kg 9902176397429

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at CUSTOMER SERVICE +62 21 2963 3600 EMAIL cs@tiket.com
 Flight Terms & Condition
IMPORTANT INFORMATION

Important Notes :

Please arrive at the terminal at least 90 minutes before departure time for domestic flight or 2 hours for international
flight.
Check-in counter will be closed 45 minutes before departure time.
Please arrive at the departure gate at least 30 minutes before departure time.
Passenger is allowed to bring a check-in luggage with maximum weight of 30 kg for Lion Air domestic flight Business
class; 20 kg for Lion Air domestic flight Economy class; 30 kg for Lion Air international flight Business class; 20 kg for
Lion Air international flight Economy class.
Passenger is allowed to bring a carry-on baggage with maximum weight of 7 kg. For overseas flights, the identity of
the passport validity period should be more than 6 months.
For more information, please refer to Lion Air terms and conditions. Passenger/ ticket holder is accountable (must
follow) to terms and conditions that are stated by Lion Air.

Refund Policy and Itinerary Changes Policy :

For cancellation, customer can contact Tiket.com customer service at 021-2963 3600 or email to cs@tiket.com.
Customer can also contact Lion Air Call Center at 021-6379 8000.
If customer is cancelling from Lion Air Call Center, customer has to reconfirm the cancellation details to Tiket.com
customer service by stating:
- Passenger name.
- Order ID/Booking Code.
- Refund percentage that is received from Lion Air.
- Bank account information to be refunded and the name of the bank account holder.
- For credit card transaction, please state the last 4 digits of the card number and the credit card type (VISA /
MASTERCARD).
Refund process will take approximately 2-3 months, starting when the cancellation application is received by
Tiket.com customer service.
Special class X, V, T could not be in the process of refund (except airport tax to cancel> 4 hours)
The percentage of the cost of cancellation and No Show by Lion Air:
- Provisions for Non promo refund Economy Class and Business Class on a 72 hour cancellation charge of 50% of CF
Base Fare and cancellation under 72 hours to 4 hours before departure charge CF of 90% of the Base Fare. In
accordance with the decision of Lion Air and No extra charges from Tiket.com
- Provisions No Show to pomo class Scorched and Non Promoclass charged CF 90%, Airport tax and IWJR charred. In
accordance with the decision of Lion Air and there is no additional cost of Tiket.com
To make changes on the itinerary or passenger information, customer can directly contact Lion Air Call Center at
021-6379 8000 and will be charged an administration fee stated by Lion Air.

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at CUSTOMER SERVICE +62 21 2963 3600 EMAIL cs@tiket.com
 2016/01/0004563/02/01/04

Invoice
PAYMENT DETAIL

FLIGHT
Sub Total : 948.000 IDR Company Name PT. Global Tiket Network
Address Jl. Kawi No. 45, Setiabudi,
SERVICES & FEES
Jakarta Selatan, DKI Jakarta,
Baggage Fee : 0 IDR
Indonesia 12980.
Telephone +62 21 8378 2121
NPWP 31.371.281.2.018.000

Total Amount 948.000 IDR

Total Amount (Rp.) 948.000 IDR

Transaction Number #26178598-23307383

Payment Timestamp 01 Jan 2016, 22:45:00
Payment Method MASTERCARD

Payment Breakdown
Total Payment 948.000 IDR
Service Charges 0 IDR
Total *Prices include VAT 948.000 IDR

For further assistance, please contact Tiket.com at CUSTOMER SERVICE +62 21 2963 3600 EMAIL cs@tiket.com