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7 Major Life Changes Some Characteristics of Creative People:

1. Loss 1. Expert Knowledge


2. Separation 2. Openness to new experience
3. Relocation 3. Independent spirit
4. A change in relation 4. Internal motivation
5. A change in direction 5. Persistence
6. A change in health Eight Dimensions of Creative Intelligence
7. Personal Growth Language
Regression- you have slipped backward to an Math and Logic
earlier stage of growth Spatial Reasoning
Organizational Change- that a group of people Music
must learn to accept and implement Naturalist
Models of Organizational Change Movement
1. The Lewin Change Model- shows that the Interpersonal
change, the status quo must first be Intrapersonal
unfrozen Conflict- process begins when one person sees
2. Force Field Analysis- the status quo is like that another person has damaged, or is
Battlefield being fought for by two armies: about to damage something that the other
the driving forces and the restraining forces person cares about
3. Logical Incrementalism- that Functional Conflicts- constructive conflicts
acknowledges bringing about changes in a Dysfunctional Conflicts- destructive
large organization conflicts
5 Stages of Logical Incrementalism: Inner Conflicts- conflict within an individual
General Concern Person vs person conflict involves two
Broadcasting a general concern people who are at odds
Development of a formal plan for Intergroup conflicts occurs when two
change groups form and take sides.
Using an opportunity Persons vs. group conflict when
Ongoing adaptation of the plan member of a group breaks its rules or
Organizational Development- companywide, norms.
planned systematic method of
achieving change in an organization Sources of Conflict
OD Change Agent- this agents job is to use OD 1. Content Conflict tends to focus on
Interventions such as team building, disagreement over items of content
sensitivity training role playing and 2. Values Conflict focus on disagreement
survey feedback on basic values and beliefs
OD Change Agent Values 3. Negotiation of Selves Conflict process
1. Participative Operations- those workers of defining yourself to others and
are involved with a change effort, the responding to their implied definitions of
stronger will be their commitment putting the themselves.
change into effect 4. Institutionalized Conflict - conflict factor is
2. Equality- effective organizations must de- built into the structure of the organization.
emphasize hierarchy and heavy-handed - Competition over resources or power
authority within a company.
3. Respect for others- responsible and
conscientious Stress ad Stress Management
4. Confrontation- to be confronted and dealt Stress the nonspecific response of the body to
with immediately any demand made on it
5. Trust and Mutual Support- climate of - Any reaction o response your body
openness and trust is the most productive in makes to a new situation
any organization - States of tension caused by
Creativity- produce ideas or problems to solution extraordinary demands, constraint or
that are unique opportunities
Intuition- direct perception or insight
Perception- way in which a person views the world
Two kinds of Stress C. Avoidance-avoidance- torn between two
1. Eustress (good stress)- kind pleasant, undesirable options
desirable stress you might feel when playing Internal Stressors- include our own perception or
or attending party interpretations of a stressor and personality
2. Distress (bad stress)- kind of stress you factors
might feel during an illness or when going Two basic internal factors:
through a divorce 1. Cognitive Appraisal- can be thought of as
Stressor- situation or event itself that caused your our thinking evaluation.
body to react - Varies only from the person to person,
- It can be also internal or external but from day to day with same person in
External Stressor- can be include everything from the same situation
outside source that cause pain or 2. Irrational Belief System- include such
discomfort, frustration, or conflict things as believing.
Chronic pain and even temporary pain- can Change your personality- learn to recognize and
make us feel stressed and perform less monitor the hurry sickness and toxic hostility
well on the job behaviors, which cause you more stress
Discomfort- can have a negative effect on us as 1. Take charge of your life
well 2. Use humor
Frustration- defined as the feeling we get when a 3. Compare yourself to others
goal we trying to attain is blocked 4. Take advantage of stress
Conflict- inner conflict is the kind of pressure we 5. Learn to live with unavoidable stress
feel when we are forced to make a General Adaptation Syndrome (G.A.S)
choice. - According to this theory, when we are
Types of Conflict: first confronted with stressor our body
A. Approach- when torn between two responds with what is known as the
desirable goals Fight or flight Response, an activation
B. Approach-Avoidance- drawn toward and of the bodys sympathetic nervous
away from something at the same time system.

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