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A Nautical Institute project

sponsored by
A chief engineer's Automation - Trust
Lloyds Register Educational Trust perspective and Dependability
Page 3 Pages 4-5

The International Maritime


Human Element
Bulletin
Issue No. 15 September 2007
ISSN 1747-5015

Lets be clear about automation


Ship systems are protected by strict There are some who suggest that He should ensure that the seafarer
design standards and tolerances, by all accidents at sea are as a result of is properly trained in the operation
redundancy - particularly for critical human error because, when seeking of each automated system and that
systems - and by feedback processes the root cause of an incident, it is he/she can recognise and respond to
that will ultimately activate an alarm invariably the human input to the any alarm and take the appropriate
of some sort, or take corrective action. design, manufacture or operation corrective action in the event of a
Their efficiency and reliability will be of a system that has been a contribu- system failure.
undermined if they are not correctly tory factor.
set up, regularly monitored or properly
These causes can be as a result of To register for either an electronic
maintained; these are tasks that, for the
faulty hardware or of software or paper copy of the Alert!
most part, have to be undertaken by the
programming errors. But, they can Bulletin, please go to the Alert!
human element of any such system -
also result from failures to follow a website at www.he-alert.org
that is, the seafarer. (Alert! Issue 9)
proper systems engineering approach
We seek to represent the views
It is the technological revolution that to the design and build of a ship
of all sectors of the maritime
has changed the way in which people and its systems; from failing to meet
industry contributions for the
and systems interact with other the user needs and to follow the
Bulletin, letters to the editor and
people and/or systems. In the mari- principles of human centred design;
articles and papers for the website
time industry, the human element of and failing to provide appropriate
database are always welcome.
the human-machine/system interface training and easy to understand
is becoming an endangered species, operating and maintenance instruc- The Editor
partly because of the drive towards tions for the operator. Alert!
smaller crew numbers, but largely
The shipowner must therefore The International Maritime
due to increasing automation.
provide the shipyard with a clear and Human Element Bulletin
Automation should make life easier prescriptive specification of what he The Nautical Institute
for the seafarer and make operations requires in terms of automation and 202 Lambeth Road
safer, but if an automatic system is not alarms. He should take account of
London SE1 7LQ
fit for purpose or is not correctly set both the operation and maintenance
up, regularly monitored or properly of each system and give user United Kingdom
maintained, it can lead to an accident - and usability requirements equal editor@he-alert.org
as a number of accident investigation emphasis with technical requirements.
reports have already testified. He should ensure that automated
systems are specifically designed to
Automation can also be to the
keep the operator engaged, alert and
detriment of situational awareness
competent to make good decisions.
and that instinctive feel for something
not being quite right. Furthermore,
automation can change the role of an
operator into that of a monitor.
It can also bring with it a plethora of
alarms, which can be distracting, can
cause confusion and can be ignored
by those who are not aware of their
sources and implications - thereby
negating their important purpose of
communicating to the operator that
a hazardous situation exists or that a
system is overloading or about to fail.
Equally, if the seafarer has not been
trained to recognise and respond
to that alarm appropriately, then an
accident may result.

w: www.he-alert.org
e: editor@he-alert.org
2
Making alarms more manageable
Brian Sherwood Jones, Process Contracting Limited, UK

T he provision of brightly coloured


and noisy alarms forms an important
part of the safety assurance provided
be done, but it is not free. The ongoing
management of alarm systems is also well-
understood. There is established good
technical front in terms of data exchange.
Work still needs to be done on the real
information needs and flows.
by Regulation, Classification and Safety practice that can be used to good effect;
Management. However, it is the appropri- there are guides for the aviation, nuclear, The design challenge is to provide alarms
ate response of the crew that enables safe marine and process control sectors. that switch attention without disrupting
operation, not the provision of the alarms. the primary task. It could be argued that
Changing the regulatory process may
many alarms are the result of inadequate
Alarms and other loud distracting mess- prove more problematic. The ongoing
overview displays. There is a long history
ages come from an increasing number revision of the IMO Code on Alarms
of sources, in increasing numbers. These and Indicators will test the ability of the of research that might help e.g. functional
messages individually and collectively fail regulatory community to meet the needs hierarchy, ecological, and other overview
to meet the needs of safe and effective of the seafarer. A change in philosophy to displays. Applying research into ambient
operation in a number of ways. The alerts has been adopted recently by IMO displays may provide information in a less
message originators (regulators, lawyers for navigation alarms, to enable better disruptive way. Audio presentation could
and designers) are keen to provide prioritisation of messages to users. This be improved more than a little. Research
additional channels just in case, but are important development allows for greater on directionality, sound characteristics and
under no obligation to reduce false or prioritisation of alarm channels into alarms, the use of speech could be used.
distracting alarms. Providing logic to warnings and cautions.
inhibit alarms or reduce their priority In the shorter term, it would help to provide
As regards engineering alarms, there is the crew with familiarisation material on
encounters the fear of liability.
hope in the longer term from Condition
the noises that may be encountered.
There are well-understood changes to Based Operation. This is an initiative to
the design process that would reduce the integrate online and offline information Brian Sherwood Jones presentation Working
number of channels, enable them to be systems to provide stakeholders with the with alarms on ships can be downloaded from:
inhibited, with appropriate set points and information they need to make effective www.he-alert.org/filemanager/root/site_assets/
messages that are understood. This can decisions. Progress has been made on the standalone_article_pdfs_0605-/he00650.pdf

Whats new IMO MEPC 56 - Human Element working Group


The Joint MSC/MEPC Working Group on the Human Element met during the 56th session
of the Marine Environment Protection Committee (MEPC), in July 2007.
The Committee approved, subject to approval by MSC 83, an MSC-MEPC circular on
Guidelines for operational implementation of the ISM Code by Companies, intended to
assist companies in the effective and efficient operational implementation of the ISM
Code; and a further circular on Guidelines on qualifications, training and experience
necessary for undertaking the role of the designated person (DP) under the provisions
of the International Safety Management (ISM) Code.
The International Maritime
Human Element Bulletin It was agreed that there was a need to provide guidance to encourage companies and
seafarers to document and record information on near misses and hazardous situations in
Editor: David Squire, FNI
order to understand the factors leading up to events that threaten safety and the marine
Published by the Nautical Institute, the environment. The format for reporting near misses will be considered by the next session
worlds leading international professional of the group.
body for qualified mariners
www.nautinst.org Perceptions of ship technology questionnaire
Membership info: sec@nautinst.org A research project investigating the impact of technology at sea is seeking the views
and experiences of seafarers. The study, which is being coordinated by the University of
The opinions expressed herein are those of the editor Cardiff, will examine a number of issues including standards of computer literacy, training,
or contributors and do not necessarily represent the
alarms, email and internet access, as well as specific technology such as ECDIS, AIS, radar,
views of The Nautical Institute or Lloyds Register.
and machinery space monitoring equipment.
The Nautical Institute and Lloyd's Register, their
affiliates and subsidiaries and their respective officers, Note: The project is now complete and the project report can be purchased from:
employees or agents are, individually and collectively, www.tandfonline.com/doi/abs/10.1080/00140130902971924?journalCode=terg20#.VvPj2vmLTIU
referred to as 'The Nautical Institute and Lloyd's
Register'. The Nautical Institute and Lloyd's Register
assume no responsibility and shall not be liable to
any person for any loss, damage or expense caused
by reliance on the information or advice in this
Alarm Systems: A Guide to Design, Management
Bulletin or howsoever provided, unless that person
has signed a contract with an entity from The Nautical
and Procurement (EEMUA 191)
Institute and Lloyd's Register for the provision of The second edition of the Engineering Equipment & Materials Users' Associations
this information or advice and in that case any
responsibility or liability is exclusively on the terms publication Alarm Systems: A Guide to Design, Management and Procurement has been
and conditions set out in that contract. published. The Guide, developed by the users of alarm systems in industry gives
comprehensive guidance on the design of alarm processing systems and their functionality,
Design & artwork production by: the operation of existing alarm systems and performance optimisation, together with the
Jacamar (UK) Ltd +44 (0)23 92410108 specification and purchase of new alarm systems.
Printing by: Indigo Press +44 (0)23 8023 1196 Available from: www.eemua.org/Products/Publications/Print/EEMUA-Publication-191.aspx
Web site by & cartoons by: NewsLink Services
(India Office) +91-9811649064
3

A chief engineer's perspective


Richard Thomas
Chief Engineer
BP Shipping
achievable if engineers new to a ship are number of alarms produced is correctly
given time to trace the various systems, enormous, but the visual display of alarms
A utomation has removed from the
ship's engineer the continuous
physical interaction necessary to control
and have the hands-on opportunity to
start and operate critical equipment.
is too much, and hinders the engineer.
I would have all cabin alarms fitted with
the ship's plant, such that we now need Automation on ships is generally reliable. a 'soft' audible start, rather than the
only to monitor the plant and perform In terms of its direct management, the sudden heart stopping sound that they
maintenance. The greater control achiev- monitoring system must be verified, and currently emit.
able by automation allows engines and the only way to do this is to check each
And, alarms covering areas of the ship
systems to remain within close desired measuring point for accurate read-out,
directly looked after by the deck
operating parameters, thus reducing the plus (if appropriate) alarm and emergency
department would not sound on the
need for maintenance. response. Furthermore, the automation
engine console. Such alarms should feed
must be verified by observing what is
Consequently, engineers now rely on the a separate panel that will alert a selected
actually happening against what should
automation, and have little experience navigation officer.
be happening.
in manually controlling the plant. Be it
Automation is expensive; not only due to
that either the automation or base plant If I were to have a 'wish list' it would be
first cost, but also because frequently a
give a fault, reverting to manual control is to ensure that the ship is delivered with
maker's technician is required to attend
difficult at best. easy-to-understand operating instructions
on board to repair the system. It is of no
for all of the micro-processor controlled
Perhaps an important management surprise, therefore, that some owners try
equipment.
consideration should be how to manage to have ships built with manned engine
without automation, so that in an I would have a selector switch that hides rooms - after all, the minimum manning
emergency we can quickly restore or keep all non-critical alarms. In the event of certificate will normally allow for an
the ship under its own power. This is only a blackout or other major failure, the engineer to be on each sea watch!

Automation, STCW and electronics officers

Captain Ricardo E Jimnez costs - assisting with physical and mental overlooked. Such is the importance today
Shipmaster requirements of the work. of automation that many ship manage-
ment companies and owners have
But we have to be careful: no instrument
started to check the possibility of getting
exists yet that will replace the officer
of the watch in his duties despite the electronics officers, with watchkeeping
advancement in this field; and, what is licenses, who are able to cover Safe
"The new ship here is fitted according to
more important is that not all automated Manning Certificate requirements, while
the reported increase of knowledge among
processes are reliable with so many 'bells others have opted to have one roving
mankind. Namely, she is cumbered end to
and trumpets and clock and wires' and 'Electronics Officer' to travel from ship to
end, with bells and trumpets and clock and
sensors and data sensitive variables to ship, to solve problems, calibrate sensors,
wires, it has been told to me, can call voices
control and monitor. and replace parts, in an effort to avoid - or
out of the air of the waters to con the ship
to reduce to a minimum - the need for an
while her crew sleep. But sleep thou lightly. One of the problems faced onboard with expensive third party shore technician.
It has not yet been told to me that the Sea automation, relates not to when the whole
has ceased to be the Sea." process is working correctly, but when Based on this importance we need to find
Rudyard Kipling (1865-1936) due to incorrect information or calibration ways to better cope with automation and
or failure, the results become unreliable its equipment when it fails, and to have
A quotation that is still valid today - where and the automation process is in need of the correct resources available to make it
the sea still has not ceased to be the stopping - overloading other crew who work as soon as possible - such as adding
sea and that despite automation and need to complete the tasks manually - and the electronics officer to the Safe Manning
technology we have not reached a balance then to be fixed by qualified engineers Certificate, establishing competences
on human and machine intervention. and electronics officers. within the STCW Code etc.
The idea of the automated process is to Yet, while the engineers are covered by Otherwise, automation just for the sake
reduce operators - something convenient the requirements of the STCW Code, of saving costs is an accident waiting to
in this age of crew reductions and saving electronics officers seem to have been happen...
4
Automation - Trust and Dependability

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6

Staying cool in the LNG business


Alastair C Messer vital role both at sea and alongside There are a great many rules, codes and
Shell Shipping Technology the terminal. The trend of the last ten standards that impact on system design
Shell International Trading and Shipping Company Ltd
years or so has been towards centralised but relatively few that address matters

S hipping Liquefied Natural Gas (LNG)


is quite literally a matter of staying
cool. LNG boils off at around 160C at
operation and integrated automation
systems to improve situational awareness
and provide effective control of cargo
such as operability and integration at
a functional level. We recognise that
we need to be actively involved in the
atmospheric pressure and so the cargo, and machinery systems. One effect of development process to get what we
carried in insulated tanks, has to be this change is that operators can become want, rather than rely on the shipyard and
carefully managed during loading, transit overloaded with information, especially suppliers to make key decisions for us.
and unloading. Boil off gas (methane) can in abnormal situations. Preventing this This typically includes risk analyses and
be used as fuel during the voyage, causing places certain demands and obligations design workshops involving the cargo
interaction between cargo and machinery on those involved in the development of and machinery engineers who will
systems to an extent not found on other automation systems. ultimately use the systems.
ship types.
At Shell International Trading and
The rapid increase in LNG ship construct- The emergence of ISO 17894 is welcomed
Shipping Company Limited (STASCO),
ion, after a lean period in the 1980s and by STASCO as it provides a risk-based, user-
we aim to make sure that the delivered
early 1990s, has led to significant changes centred and through-life framework for
ship satisfies the need of the operator,
in the way the LNG ships are purchased the development and use of automation
be that our own fleet or partners in a
and operated. To be competitive, many systems. It guides us - in our specification
joint venture project. We actively seek to
shipyards offer standardised LNG ship process, to engage with shipyards and
ensure that our requirements are clearly
designs instead of the custom-built ships vendors and as a basis for our proactive
defined in advance of contract signing,
of the past. As befits this production line involvement in system development - and
and we take an active role throughout
approach, the shipyards tend to view it helps us to stay cool!
the development process to open up the
automation systems as black boxes to be
black box so that we can be satisfied that www.shell.com/shipping
bolted down, wired up and switched on.
the systems meet our design criteria for For further information on ISO 17894,
Today, automation plays an increasingly safe and effective operation. see centrespread feature (pages 4/5)

Mitigating human error in the use of


Professor M Barnett, Warsash Maritime Academy
automated shipboard systems
A lthough automation can be beneficial
to operators of complex systems in
terms of a reduction in workload or the
automated shipboard systems. SOLAS
Chapter V Regulation 15 is concerned with
ergonomic principles and procedures, but
shipboard systems, their use relates to
sections including those on resources and
personnel, emergency preparedness and
release of people to perform other on- only for ships bridges. It places significant maintenance of the ship and equipment.
board duties, it can also be detrimental responsibility on a range of stakeholders
to system control if errors are introduced This study concluded that, with regards
to ensure the safe and efficient use of
through its use. to using training in mitigation, it would
bridge resources.
be artificial to consider errors related
Difficult or poor integration of new But, there is a need for further guidance to automation separately from errors
systems, and a move towards an for masters and officers of the watch related to general maritime resource
increasingly passive monitoring role for
about the practices necessary to achieve management (MRM). However, training
seafarers working with some systems on
these aims. Such guidance would also developers should consider how effect-
the bridge and in the engine room can
be of benefit for the design and use of ively automation issues such as those
present an increased risk of inadvertent
other automated shipboard systems in, identified by this research are incorporat-
human error leading to accidents and
incidents at sea. for example, the engine room. ed into existing MRM courses, perhaps
within the exercises or scenarios used.
Concern over these types of incident The study has identified a range of
has led to research being undertaken on problems, which could result from It is hoped that the findings of this
behalf of the UK Maritime and Coastguard inappropriate or incorrect specification, research will be considered by designers,
Agency (MCA) to better understand design, selection, installation and use of shipbuilders, trainers, shore-based
the nature of human error in the use automated systems, and suggested some company management, ship-based
of automated shipboard systems, and methods of mitigation. management, and seafarers themselves,
to provide guidance for stakeholders, to to assist in the safe, effective and efficient
Much of the guidance for mitigation is
minimise the risks posed by automation. use of automation on board ships.
implied in the provisions and goals of
There are few documents dedicated the ISM Code. While no sections of the http://citeseerx.ist.psu.edu/viewdoc/
to the mitigation of human error in Code specifically mention automated download?
doi=10.1.1.110.9726&rep=rep1&type=pdf
7

Meeting the needs of the operators


Richard Vie, Vice President, Newbuilding & Technical Development, Carnival Corporation

T here is no doubt that automation has


allowed us to reduce the manning on
ships. However, while it is the economics
our disposal which help us to be safer and
better protected but the operator needs
to apply engineering or nautical common
yet their role on the ship is becoming
more and more important with a move
towards electric propulsions, electric drive
that have driven this growth in automation, sense before making a decision. systems, electric steering and electrically
a lot of the processes could not be run operated stabilisers - in the future, there
When I visit the ships, especially in the
without automation because they are may be less need for the traditional marine
engineering department, I think they have
inherently unstable such that you have to engineering skills.
a healthy scepticism for what the mach-
have automatic control feedback loops to
inery systems tell them - probably more so There is certainly a need for the IMO to
keep them running - you have no choice
than those on the bridge, who tend to take address the competencies of electro-
but to fit these systems to the ships.
what they see on their Integrated Bridge technical officers (ETOs). Notwithstanding,
Some years ago, we were concerned that System as gospel. we recruit and select our ETOs at a level
these systems were not meeting the that we believe we can train them to a
needs of the operators. We never properly standard that is appropriate for the safe
defined our requirements to the shipyard, operation of our ships.
resulting in them designing systems on There is definitely scope here
the basis of what they thought the users' However, if you take a ship's machinery
for improvement in the automation system - it might be Unix
needs were. We were receiving complaints
about information overload, too many standards for ships' document- or Windows based, on a network using
alarms, alarm showers etc. There were propriety software packages bought
concerns that if you had an alarm every
ation, to ensure that all from outside companies - we do not
expect our ETOs to go into the software
thirty seconds people just acknowledged manuals are appropriate and packages to check the code or alter any
it and they did not look at the screen to
see what was there; that some alarms were in the same format - perhaps of the communications protocol or the
unnecessary; and that there were alarms underlying software. But, they need to
it is for the IMO to take the have an understanding of what to do if
and control functions that were needed
but were not there. lead here. the software fails, of what they can look
for in the error messages, and to be able to
We thought a lot about how we were restore the system.
going to address these issues for future
ships, to give the people on onboard the It is difficult to get them to understand, for The ISM Code requires all ships to have
tools that they needed to do their jobs example that while the radar range ring operating manuals, but there is not an
effectively and safely. may indicate that a ship is 2.7 miles away industry agreed standard. Currently, the
the number is driven by a computer, and quality of some suppliers' manuals is poor
You cannot give a commercial shipbuilder - they are invariably non-specific to the
aspirational statements like those that that if I knew how to access the software,
I could make it read '27' miles or even '.27' ship and sometimes it is difficult to find a
appear in ISO 17894 (see page 4/5). The manual which applies to the actual model
shipyard needs a prescriptive specification miles! I remind them that while it may
of the equipment that is fitted in the ship.
that either defines the performance or be telling them that it is 2.7 miles, they
We receive manuals at the last minute
a requirement. You cannot give them a should confirm that it is correct by looking
during build and some of them comprise
specification that simply says, for example out of the window and assessing the
only of the manufacturer's brochure. There
'a programmable electronic system will do actual distance.
is definitely scope here for improvement
no harm to the person or to the environment' in the standards for ships' documentation,
Those who are extracting the information
- it is meaningless to them.
from these systems need to ask the to ensure that all manuals are appropriate
We therefore needed to move towards a question 'does my engineering or my and in the same format - perhaps it is for
prescriptive specification that could be nautical common sense tell me that it is the IMO to take the lead here.
given to the shipbuilder; it caused us to be reasonable?' They should do a credibility
Are we heading towards the totally
involved right at the start of the process, in check in their heads before they act - stop,
automated ship? The answer, in my
identifying our need, defining the concept, think, decide what they are going to do,
opinion, is 'no'. The up-front investment
defining the requirement and then passing and then do it - rather than just press the
would be too great. A passenger ship is
this on to the supplier. button because that is what the system
expensive but we only build three or four
tells them to do.
We enlisted the aid of BMT DSL, who at a time so you cannot put the same kind
have developed a systems engineering People are safer now and better looked of investment into automated systems as
approach, which is split into phases, after, and that has got to be a good thing is done for an aeroplane - I simply do not
starting off with the user requirements - but we must not lose that good human think it is commercially viable.
and the system requirements and then judgement.
That is not to say that we cannot make
building a functional and system hierarchy
The balance between the number of onboard systems better, but we are never
for the whole ship. We are about 50% of
marine engineers on the ship and the going to put in the kind of investment that
the way through the work at the moment
number of electro-technical engineers you would need to make a ship totally
because it is quite a long job to develop it.
is changing. Under the STCW Code, the automated - it has got to be less expensive
Today, we have wonderful modern tools at electrical engineers are not included, to put more people onboard.
Accident
Investigation
8 Reports
Machinery breakdown
and subsequent fire onboard a container vessel
T he 51931grt container ship had just
left port when an engine room alarm
sounded indicating that pressure in the
boost the flow of water into the auxiliary
boiler. This was intended to help replace
the feed water that was being lost as
cause of the fire was a malfunction of the
auxiliary boiler control mechanism, which
allowed the burner to keep firing with too
steam system was low. On investigation, steam through the crack into the furnace little water in the boiler. This
it was discovered that steam was escaping and maintain a constant supply to the EGE. overheated the furnace, causing the
from the auxiliary boiler air intake. The feed water transfer pump was also distortion and cracking of a fire tube. As
switched to automatic mode to ensure feed water was lost through the crack, the
An Exhaust Gas Economiser (EGE) was
that a supply of feed water was available supply of water to the EGE failed,
fitted in the funnel uptakes to generate
for the auxiliary boiler. causing it to overheat. Soot deposits,
steam from the waste heat contained in
which had accumulated within the EGE,
the main engine exhaust gases, using About 1 hours after the steam system
then ignited.
water circulated from the auxiliary boiler. alarm had sounded, a rapid rise in the
The auxiliary boiler could be operated temperature of the EGE was noticed and The report also comments on a number of
automatically, with local controls interfaced the chief engineer realised that there was other human element issues with respect
with the main machinery control system. a fire inside the EGE casing. to firefighting techniques, maintenance
Feed quality water from storage tanks Although the crew attempted to fight and equipment checks and operating
was transferred to the main feed tank the fire with a water hose and a fire procedures; and language difficulties
by an automatic or manually controlled extinguisher, they were beaten back by the and poor communication resulting in a
pump. The boiler control system sensed heat and smoke and the engine room was lack of leadership in controlling the
the level of water in the boiler and altered evacuated. The main engine room CO2 machinery breakdown and fighting the
the position of the feed control valve gas smothering system was activated, but fire.
accordingly, to maintain the correct level failed to discharge correctly. The fire was Note: TThose who are involved in the
of water depending on steam demand. contained using water hoses to cool its management and operation of ships are
Sensors were fitted to turn off the burner boundaries and was finally extinguished, strongly advised to read the whole report:
flame if the water level fell too low and following advice received from the https://assets.digital.cabinet-office.gov.uk/
prevent the boiler from overheating. company head office.
media/547c704be5274a4290000089/
A second feed water pump was started to The report concludes that the most likely MaerskDohaReport.pdf

Reports
&
with particular reference to cultural
The Report of the BP US Refineries
differences, his position of authority, and

Studies
Independent Safety Review Panel
work patterns and associated pressures.
On March 23, 2005, the BP Texas City Downloadable from: www.he-alert.org/
refinery experienced a catastrophic filemanager/root/site_assets/
standalone_article_pdfs_0605-/he00660.pdf
process accident. It was one of the most
The technology is great when it works serious US workplace disasters of the past
Maritime Technology and Human A Mixed Crew Complement - A
two decades, resulting in 15 deaths and
Integration on the Ships Bridge maritime safety challenge and
more than 170 injuries. In the aftermath
Dr Margareta Ltzhft, Master Mariner its impact on maritime education
of the accident, BP formed an independ-
and training
In this dissertation, Margareta Ltzhft ent panel to conduct a thorough review
Jan Horck, World Maritime University
suggests that technology alone cannot of the companys corporate safety
solve the problems that technology culture, safety management systems, The human factor/human element
created. She contends that trying and corporate safety oversight at its starts to have a key role in accidents
to fix human error by incremental US refineries. This report presents the and incidents during shipments at
improvements in technology or findings and recommendations of the sea. Investigations show that poor
procedure tends to be largely ineffective Panel - some of which may be of interest communications increasingly are the root
due to the adaptive compensation by to the maritime industry. for many tragedies. A possible reason
users. She argues that a systems view Downloadable from: for communication constraints is the
is necessary to make changes to a https://www.propublica.org/documents/ growing trend to employ multicultural
workplace. Her research illustrates the item/the-bp-us-refineries-independent- crews. This thesis aims to document this
value problem-oriented ethnography safety-review-panel-report new challenge in the maritime industry
can have when it comes to collecting and to endeavour to show how Maritime
information on what users mean and A MASTERS SOLITUDE Education and Training (MET) can address
really do and what designers need to Captain Shahrokh Khodayari the problem.
make technology easier and safer to use. An essay outlining some of the pressures Downloadable from: https://
Downloadable from: www.he-alert.org/ that can be placed upon a modern dspace.mah.se/handle/2043/5962
filemanager/root/site_assets/ shipmaster, leading to seclusion onboard,
standalone_article_pdfs_0605-/he00655.pdf

w: www.he-alert.org This bulletin is distributed and promoted with the kind support of:
Association of Maritime Education and Training Institutions in Asia Pacific (AMETIAP); International Federation of
e: editor@he-alert.org Shipmasters' Associations (IFSMA); International Institute of Marine Surveying (IIMS); Institute of Marine Engineering,
Science and Technology (IMarEST); International Maritime Pilots' Association (IMPA); NewsLink; Royal Institute of
Navigation (RIN); Royal Institution of Naval Architects(RINA)

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