Table of Contents

Project San Francisco Bike Share

Project Management Team

Kamran Golriz
Kathleen Kirkpatrick
Annie Nelson
Eloise Warren
August 2009
Table of Contents
Scope Statement...............................................................3
Vision Statement . ............................................................ 3
Business Need ................................................................. 3
Project Description ........................................................... 3
Project Lifecycle Approach ................................................ 4
Project Objectives and Success Criteria ............................. 4
Project Deliverables.......................................................... 4
Project Assumptions......................................................... 4
Project Constraints ........................................................... 4
High-Level Risks............................................................... 5
Approval Signatures.......................................................... 5
Project San Francisco Bike Share August 2009
Project Lifecycle ..............................................................6
Stakeholder Analysis .......................................................7
Work Breakdown Structure...............................................8
Schedule Baseline .........................................................10
Cost Baseline . ...............................................................13
Communications Plan.....................................................14
Responsibility Assignment Matrix . ................................15
Risk Response Plan........................................................16
2
Scope Statement
Vision Statement
Our vision is to provide a program of low cost, citywide bicycle
sharing to residents and visitors of San Francisco. This model
may easily be adapted to other Bay Area communities in the
future.
Bicycle Share:
Provides fast and flexible transportation
Increases use of public transportation
Reduces the need for parking spaces
Increases traffic awareness and safety
Is convenient and user friendly
Business Need
San Francisco is a creative city consistently on the cutting edge
of progressive issues. City Bike Share, a simple, low cost and
public program exemplifies and is in keeping with San Francis-
cos reputation. Residents and visitors to San Francisco will be
able to borrow a bicycle as an alternative to using public trans-
portation or their automobile. The popularity of public bicycle
sharing has been established in other cities around the world
as they seek to alleviate traffic congestion, reduce pollution
and work hard to extend networks of public transportation.
Project San Francisco Bike Share August 2009
Project Description
Bike Share, an exciting new means of public transportation,
uses modern technology and offers bicycles to citizens when
and where they need them. The system provides a missing link
between existing points of public transportation and desired
destinations. It changes the way people travel within the city
offering convenience, freedom of movement and saves time.
During an initial pilot program, Bike Share will establish 10
stations with a 15 bicycle capacity throughout the downtown
area. In a second pilot, 40 more stations will be installed. Each
station is an all-in-one product that includes bicycles, bicycle
docks and a pay station. The bicycles are sturdy yet simple and
incorporate a host of safety, security and handling features
suitable for a wide range of riders.
Borrowing a bicycle is easy for everyone. Frequent users will
be able to subscribe online and will be issued a card key that
they would insert into the bike dock in order to retrieve a
bicycle. Onetime users will insert a credit card into the pay
station, placing a $300 deposit for the time they are using the
bicycle. The first half hour of use is free while a small charge
is made for longer trips. Bicycles are interchangeable with
stations so you can take from one station and return to any
other station in the City.
Simple, low cost bicycle sharing is a fun way to get around
San Francisco.
3
Scope Statement
Project Lifecycle Approach Project Deliverables
The lifecycle approach for this project is a combination of Is Is Not
Linear and Adaptive. The Linear lifecycle will cover the first
two phases of the project. In the third phase, a pilot will be 10 bicycles stations in Free of charge for user
run and the result of the pilot will be used to adapt the Pilot 1
implementation for the rest of the phase. 40 bicycle stations at Not to replace all transpor-
project completion tation
Project Objectives and Success Criteria E-commerce website for Not a bicycle rental
Objective Success Criteria subscriptions company

City management approval Delivery of permits Service and maintenance Not charged by distance
department bicyclist travels
Operations group All job positions filled
functional Operations department

Service group functional All job positions filled

Project Assumptions
All equipment purchased
People want to ride bicycles
Pilot 1 10 stations installed and
operational Bike sharing is needed in San Francisco

Project in motion in 12 40 stations operational City approves of project

months Corporate sponsorship is available
All permits are approved
Station locations are available

Project Constraints
Budget
Schedule

Project San Francisco Bike Share August 2009 4

Scope Statement
High-Level Risks Approval Signatures
Risk Description Trigger Impact Project Manager
Cost, Scope, Time
City Permit Delays City asks for more
information and
Time Ima Bikalot
reviews
Failure to Get City Neighborhood/ Time Sponsors
Permits business Scope
objections Lance Armstrong
Hardware Delivery Not enough Time
Delay stations are in
place by Pilot 1
Software Problems Ratio of bugs Time
reported to fixed is
increasing
PR/Marketing Logo design and Time
Delays collateral plans Cost
do not meet the
schedule

Project San Francisco Bike Share August 2009 5

Project Lifecycle

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

Start Project Planning Implementation Launch Closure
Project Management Deliverables
Charter Project Management Weekly Status Reports Weekly Status Reports Final Plan Report
Plan
Feasibility Study Vendor Contracts Stakeholder Report
Report
PR/Marketing Status
Reports
Pilot 1 Status Report
Product Process Deliverables
Operations Group Operations Group Stakeholder Report Final Press Release
Plan Functional
Service Group Plan Service Group Stakeholder Walk- Hand Off to
Functional through Operations Group
Hardware Plan Software Systems Stakeholder Sign-Off Hand Off to Service
Functional Group
Software Plan Pilot 1 Functional Press Release
PR/Marketing Plan All Stations Installed
Station Locations Plan Marketing Campaign
in Process
City Permits

Project San Francisco Bike Share August 2009 6

Stakeholder Analysis
Stakeholder Name
City Council/City Officials
Project Management Team
Downtown Redevelopment Group
Corporate Bicycle Sponsor
Bicycle/Kiosk Vendor
Backend Software Vendor
E-Commerce Software Vendor
General Public
Influencers
(San Francisco Bike Coalition)
Project San Francisco Bike Share
Needs
Permits, approvals, project plan, status
reports
Support, buy-in, clear communication
between team members
Status reports, feasibility study, detail
plan
Bikes, advertising, budget
Automated kiosks, payment control
systems, detailed plan
Detailed plan
Detailed plan
Bikes to borrow, professional service,
dependable e-commerce software
Good partnership, open communication,
input of ideas
August 2009
Expectations
Recognition, re-election
Compensation, promotion, job security,
more projects for the firm due to
success, successful project completion
Recognition, relevance
Brand recognition and adoption
Payment, brand recognition
Payment
Payment
Affordablility
Recognition, good working bike sharing
system
7
Work Breakdown Structure

WBS # Deliverable WBS # Deliverable

Phase 1Project Start 2.4 Hardware Plan
1.1 Project Charter 2.4.1 Bicycle and Kiosk Vendor Plan
1.2 Feasibility Study Report 2.4.1.1 RFP and Selection
1.2.1 Business Needs Report 2.4.1.2 Signed Contracts
1.2.2 User Needs Report 2.5 Software Plan
1.2.3 Employee Needs Report 2.5.1 Backend Software Vendor Plan
1.2.4 City Needs Report 2.5.1.1 RFP and Selection
Phase 2Planning 2.5.1.2 Signed Contracts
2.1 Project Management Plan 2.5.2 E-Commerce Website Vendor Plan
2.1.1 Scope Statement 2.5.2.1 RFP and Selection
2.1.2 WBS Document 2.5.2.2 Signed Contracts
2.1.3 Schedule Baseline 2.6 Marketing and Public Relations Plan
2.1.4 Cost Baseline 2.6.1 Logo Design
2.1.5 Responsibility Assignment Matrix 2.6.2 Website Design
2.1.6 Communication Plan 2.6.3 Print Collateral
2.1.7 Risk Response Plan with Risk Types 2.6.4 Bicycle Stations/Kiosk Signage
2.2 Bike Share Operation Group Plan 2.6.5 Outreach to Local Businesses Report
2.2.1 Office Space Report 2.7 Station Locations Plan
2.2.2 Staffing Needs Report 2.7.1 City Density Map
2.2.2.1 Job Descriptions 2.7.2 Bicycle Connectivity Map
2.3 Bike Share Service Group Plan 2.7.3 Station Locations Map
2.3.1 Bicycle Maintenance Plan Report 2.8 City Permits
2.3.2 Maintenance Vehicle/Trailer Plan

Project San Francisco Bike Share August 2009 8

Work Breakdown Structure (continued)

WBS # Deliverable WBS # Deliverable

Phase 3Implementation Phase 4Launch
3.1 Bike Share Operations Group 4.1 Stakeholder Report
3.1.1 Office Space Lease 4.2 Stakeholder Walkthrough
3.1.2 Office Staff Hired 4.3 Stakeholder Sign-Off
3.2 Bike Share Service Group 4.4 Press Release
3.2.1 Bicycle Maintenance Staff Hired 4.5 Ribbon Cutting, Party
3.2.2 Maintenance Tools PO Phase 5Closure
3.2.3 Maintenance Vehicle/Trailer PO 5.1 Final Press Release/Report
3.3 Hardware 5.2 Handoff to Bike Share Operation Group
3.3.1 Pilot 1150 bikes and 10 stations PO 5.3 Handoff to Bike Share Service Group
3.3.2 Bicycle Stations and Kiosks Installed
3.3.3 Pilot 2600 bikes and 40 stations PO
3.3.4 Bicycle Stations and Kiosks Installed
3.4 Software
3.4.1 Backend Software Operational
3.4.2 E-Commerce Website Operational
3.5 Marketing and Public Relations
3.5.1 Website Rollout
3.5.2 Collateral Printed and Distributed
3.5.3 Station Signage Installed
3.6 Implement Pilot 1
3.6.1 Problem Report
3.6.2 Pilot 1 Sign-Off
3.6 Implement Pilot 2
3.6.2 Pilot 2 Sign-Off

Project San Francisco Bike Share August 2009 9

Schedule Baseline
WBS # Deliverable Duration Start Finish Predecessor
Phase 1Project Start 30 days 9.1.09 10.12.09
1.1 Project Charter 2 days 9.1.09 9.2.09
1.2 Feasibility Study Report 30 days 9.1.09 10.12.09
1.2.1 Business Needs Report 5 days 9.1.09 9.7.09
1.2.2 User Needs Report 5 days 9.7.09 9.11.09
1.2.3 Employee Needs Report 5 days 9.21.09 9.25.09
1.2.4 City Needs Report 5 days 9.28.09 10.2.09
Phase 2Planning 65 days 10.12.09 1.8.10 1.2
2.1 Project Management Plan 16 days 10.12.09 11.2.09
2.1.1 Scope Statement 4 days 10.12.09 10.15.09
2.1.2 WBS Document 2 days 10.15.09 10.16.09
2.1.3 Schedule Baseline 4 days 10.19.09 10.22.09
2.1.4 Cost Baseline 6 days 10.19.09 10.26.09
2.1.5 Responsibility Assignment Matrix 2 days 10.26.09 10.28.09
2.1.6 Communication Plan 2 days 10.26.09 10.28.09
2.1.7 Risk Response Plan with Risk Types 2 days 10.22.09 10.23.09
2.2 Bike Share Operation Group Plan 14 days 11.2.09 11.19.09 2.1
2.2.1 Office Space Report 2 days 11.2.09 11.3.09
2.2.2 Staffing Needs Report 2 days 11.2.09 11.3.09
2.2.2.1 Job Descriptions 5 days 11.4.09 11.10.09
2.3 Bike Share Service Group Plan 14 days 11.2.09 11.19.09 2.1
2.3.1 Bicycle Maintenance Plan Report 7 days 11.2.09 11.10.09
2.3.2 Maintenance Vehicle/Trailer Plan 5 days 11.5.09 11.11.09
2.4 Hardware Plan 30 days 11.2.09 12.4.09 2.1
2.4.1 Bicycle and Kiosk Vendor Plan 30 days 11.2.09 12.4.09
2.4.1.1 RFP and Selection 10 days 11.16.09 11.27.09
2.4.1.2 Signed Contracts 1 day 12.3.09 12.3.09

Project San Francisco Bike Share August 2009 10

Schedule Baseline (continued)
WBS # Deliverable Duration Start Finish Predecessor
2.5 Software Plan 30 days 11.2.09 12.4.09 2.1
2.5.1 Backend Software Vendor Plan 15 days 11.2.09 11.20.09
2.5.1.1 RFP and Selection 10 days 11.20.09 12.3.09
2.5.1.2 Signed Contracts 1 day 12.4.09 12.4.09
2.5.2 E-Commerce Website Vendor Plan 15 days 11.2.09 11.20.09
2.5.2.1 RFP and Selection 10 days 11.20.09 12.3.09
2.5.2.2 Signed Contracts 1 day 12.4.09 12.4.09
2.6 Marketing and Public Relations Plan 60 days 10.19.09 1.8.10 2.1.1
2.6.1 Logo Design 14 days 10.20.09 11.6.09
2.6.2 Website Design 30 days 11.9.09 12.18.10
2.6.3 Print Collateral 10 days 11.9.09 11.20.09
2.6.4 Bicycle Stations/Kiosk Signage 7 days 11.9.09 11.18.09
2.6.5 Outreach to Local Businesses Report 3 days 12.21.09 12.23.10
2.7 Station Locations Plan 30 days 11.2.09 12.4.09 2.1
2.7.1 City Density Map 10 days 11.2.09 11.13.09
2.7.2 Bicycle Connectivity Map 10 days 11.16.09 11.27.09
2.7.3 Station Locations Map 10 days 11.23.09 12.4.09
2.8 City Permits 15 days 12.7.09 12.25.09 2.7
Phase 3Implementation 90 days 11.2.09 3.8.10 2.1
3.1 Bike Share Operations Group 30 days 11.23.09 1.4.10 2.2
3.1.1 Office Space Lease 5 days 11.23.09 11.27.09
3.1.2 Office Staff Hired 20 days 11.30.09 12.25.09
3.2 Bike Share Service Group 30 days 11.23.09 1.4.10 2.3
3.2.1 Bicycle Maintenance Staff Hired 20 days 11.30.09 12.25.09
3.2.2 Maintenance Tools PO 5 days 11.30.09 12.4.09
3.2.3 Maintenance Vehicle/Trailer PO 5 days 12.7.09 12.11.09

Project San Francisco Bike Share August 2009 11

Schedule Baseline (continued)
WBS # Deliverable Duration Start Finish Predecessor
3.3 Hardware 30 days 12.7.09 1.15.10 2.4
3.3.1 Pilot 1150 bikes and 10 stations PO 7 days 12.7.09 12.15.09
3.3.2 Bicycle Stations and Kiosks Installed 4 days 1.11.10 1.14.10
3.3.3 Pilot 2600 bikes and 40 stations PO 7 days 1.1.10 1.11.10
3.3.4 Bicycle Stations and Kiosks Installed 6 days 2.11.10 2.19.10
3.4 Software 6 days 12.7.09 12.15.09 2.5
3.4.1 Backend Software Operational 3 days 12.8.09 12.10.09
3.4.2 E-Commerce Website Operational 3 days 12.8.09 12.10.09
3.5 Marketing and Public Relations 15 days 1.11.10 1.29.10 2.6
3.5.1 Website Rollout 1 day 1.12.10 1.12.10
3.5.2 Collateral Printed and Distributed 15 days 12.1.09 12.22.09
3.5.3 Station Signage Installed 5 days 1.11.10 1.15.10
3.6 Implement Pilot 1 15 days 1.18.10 2.5.10 3.4
3.6.1 Problem Report 3 days 2.8.10 2.10.10
3.6.2 Pilot 1 Sign-Off 1 day 2.11.10 2.11.10
3.6 Implement Pilot 2 10 days 2.22.10 3.5.10 3.6
3.6.2 Pilot 2 Sign-Off 1 day 3.8.10 3.8.10
Phase 4Launch 4 days 2.12.10 2.17.10 3.6.2
4.1 Stakeholder Report 1 day 2.12.10 2.12.10 3.6.2
4.2 Stakeholder Walkthrough 1 day 2.15.10 2.15.10 3.6.2
4.3 Stakeholder Sign-Off 1 day 2.16.10 2.16.10 4.2
4.4 Press Release 1 day 2.17.10 2.17.10 4.2
4.5 Ribbon Cutting, Party 1 day 2.17.10 2.17.10 4.3
Phase 5Closure 1 day 3.8.10 3.8.10
5.1 Final Press Release/Report 1 day 3.8.10 3.8.10 4.3
5.2 Handoff to Bike Share Operation Group 1 day 3.8.10 3.8.10 4.3
5.3 Handoff to Bike Share Service Group 1 day 3.8.10 3.8.10 4.3
Estimated Project Completion 6.5 months
Project San Francisco Bike Share August 2009 12
Cost Baseline
WBS # Deliverable # of Cost Phase Cost WBS # Deliverable # of Cost Phase Cost
Days Days
Phase 1Project Start 30 $16,000 Phase 4Launch 4 $7,000
1.1 Project Charter 2 $1,000 4.1 Stakeholder Report 1 $500
1.2 Feasibility Study Report 30 $15,000 4.2 Stakeholder Walkthrough 1 $500
Phase 2Planning 65 $94,500 4.3 Stakeholder Sign-Off 1 $500
2.1 Project Management Plan 16 $8,000 4.4 Press Release 1 $500
2.2 Bike Share Operation Group Plan 14 $7,000 4.5 Ribbon Cutting, Party 1 $5,000
2.3 Bike Share Service Group Plan 14 $7,000 Phase 5Closure 1 $1,500
2.4 Hardware Plan 30 $15,000 5.1 Final Press Release/Report 1 $500
2.5 Software Plan 30 $15,000 5.2 Handoff to Bike Share Operation Group 1 $500
2.6 Marketing and Public Relations Plan 60 $20,000 5.3 Handoff to Bike Share Service Group 1 $500
2.7 Station Locations Plan 30 $15,000 Total Cost $979,000
2.8 City Permits 15 $7,500 $1,000,000
Phase 3Implementation 90 $860,000
3.1 Bike Share Operations Group 30 $15,000 $875,000
3.2 Bike Share Service Group 30 $15,000
3.2.2 Maintenance Tools PO 5 $2,500 $750,000

3.2.3 Maintenance Vehicle/Trailer PO 5 $35,000

3.3 Hardware 30 $15,000 $625,000

3.3.1 Pilot 1150 bikes & 10 stations PO 7 $150,000

$500,000
3.3.3 Pilot 2600 bikes & 40 stations PO 7 $600,000
3.4 Software 6 $10,000
$375,000
3.5 Marketing and Public Relations 15 $5,000
3.6 Implement Pilot 1 15 $7,500
$250,000
3.6 Implement Pilot 2 10 $5,000
PMG bills $500/day $125,000

0
Phase 1 Phase 2 Phase 3 Phase 4 Phase 5
Project San Francisco Bike Share August 2009 13
Communications Plan
stakeholder*
Project or product Project Project Hard- Soft- PR/Mar- City SF Bike format** method frequen- communication purpose
deliverable to Sponsor Manager ware ware keting Officials Coali- cy
communicate Vendors Vendors tion
Project Charter R OA R R R R R Wrd E/Web I Describes project SF bicycle share deliverables
Feasibility Study R OA R R R R R Wrd E/Web I Research and information that supports detailed
planning for project
Schedule Baseline R OA R R R R R Pro E/Web I Planned dates for performing scheduled activities
and milestones
Scope Statement R OA R R R R R Wrd E/Web I Elaborates project and product deliverables
Cost Baseline R OA R R R R R Pro E/Web I Time phased budget for measuring, monitoring,
and controlling project cost
Logo Design Approved R OA R Wrd E/Web I Approval of final logo design
Website Design Approved R OA R Wrd E/Web I Approval of final website design
Printed Collateral Approved R OA R Wrd E/Web I Approval of printed materials
Station Signage Approved R OA R Wrd E/Web I Approval of station signage
City Permits Applied R OA R R R Wrd E I Indicates contractual agreement procedures are
underway
Hire Office Staff R OA Wrd E I Provides data on staff positions and when filled
Management in Place R OA E I Indicates management is ready to work
Bicycle Stations and Kiosks R OA R R R R Wrd E I 10 Stations/150 Bikes for Pilot 1: Indicates
Installed initiation of Pilot 1
10 Stations/150 Bikes for Pilot 1
Bicycle Stations and Kiosks R OA R R R R Wrd E I 40 Stations/600 Bikes for Pilot 2: Indicates
Installed initiation of Pilot 2
40 Stations/600 Bikes for Pilot 2
Fix Pilot 1 Glitches R OA R R R R Wrd E I Describes Pilot 1 glitches and how theyve been
addressed and fixed
Pilot 1 Signoff R OA R R R R R Wrd E O Official sign-off of Pilot 1
Stakeholder Report and Signoff R OA R R R R R Wrd E/Web O Official report released for stakeholders and
sign-off of project
Stakeholder Walkthrough R OA R R R R R Wrd E/In O Formal walkthrough for stakeholders
Press Release/Ribbon Cut Party R OA R R R R R Wrd E/Web O Describes launch of project and celebrates launch
Final Press Release R OA R R R R R Wrd E/Web O Announces official project launch
Approval and Handoff to R OA R R R R R Wrd E/Web O Describes project final approval by appropriate
Operation Group parties and turns over business to operation
group
Approval and Handoff to Service R OA R R R R R Wrd E/Web O Describes project final approval by appropriate
Group parties and turns over business to service group
Key: * OA Owner/Author, R Recipient
** Format of Communication: Wrd Microsoft Word, Pwr Microsoft Project
Method of Communication: E Email, Web Project Website, In In Person
Frequency: O Once, I Initial and Revisions as Needed
Project San Francisco Bike Share August 2009 14
Responsibility Assignment Matrix
WBS # Deliverable Program Sponsor City Marketing Software Hardware Influencers
Manager Government vendor vendor (other bike
organizations)
Phase 1Project Start
1.1 Project Charter O S I
1.2 Feasibility Study Report O S I, R
Phase 2Planning
2.2 Operation Plan O
2.2.1 Office Space Report O
2.2.2 Staffing Needs Report O R
2.4 Hardware Plan O R
2.4.1 Bicycle & Kiosk Vendor Plan O R I I
2.4.2 Signed Contracts S R O
2.5 Software Plan O R I
2.5.1 Backend Software Vendor Plan O R I, R
2.5.2 E-Commerce Vendor Plan O R I, R
Phase 3Implementation
3.2 Bike Share Service Group O
3.2.1 Bike Maintenance Staff Hired O R I
3.4 Software O R
3.4.1 Backend Software Operational R, S R O
3.4.2 E-Commerce Operational R, S R I O
3.5 PR/Marketing R O
3.5.1 Wesite Rollout I, S R O I
3.5.2 Collateral Printed & Distributed I, S R O
3.5.3 Station Signage Installed S, R R O I
Phase 4Launch
4.1 Stakeholder Report O S
4.2 Stakeholder Walkthrough O S I I I
4.3 Press Release R R O
Phase 5Closure
5.1 Final Press Release/Report R S O
5.2 Hand off to Operations Group O S
5.3 Hand off to Service Group O S
Key: O Owner I Input required R Reviewer S Sign-off required

Project San Francisco Bike Share August 2009 15

Risk Response Plan
ID Risk Type Risk Description Risk Trigger Impacted Probability2 Impact3 Priority Strategies4 Owner Status5
Area(s)1 (O or C)
1 Regulatory Failure to Get City Permits Neighborhood/business Scope Medium High 2 Mitigation: Investigate early Project Manager Open
objections Schedule Avoidance: Move project to another
city
2 Regulatory City Permit Delays City asks for more Schedule High High 1 Mitigation: Apply on time Project Manager Open
information and reviews Avoidance: Reschedule Project
3 Schedule Software Delivery Delay Not enough personnel Schedule Medium Medium 3 Mitigation: Close vendor communi- Project Manager Open
are in place by Pilot 1 cation
Avoidance: Work with other vendors
4 Schedule Hardware Delivery Delay Not enough stations are Schedule Medium High 2 Mitigation: Close vendor communi- Project Manager Open
in place by Pilot 1 cation
Avoidance: Work with other vendors
as backup
5 Technical Software Problems Ratio of bugs reported Schedule High Medium 2 Mitigation: Early QA testing Quality Engineer Open
to fixed is increasing Quality Acceptance: Deferring minor bugs
6 Technical Hardware Failures QA report shows too Schedule Low High 3 Mitigation: Early QA testing Quality Engineer Open
many failures Quality Avoidance: Replacing vendors
7 Operation Operations Group Hiring Not enough personnel Schedule Medium Low 4 Mitigation: Closely monitoring Human Resource Open
Delay are in place by Pilot 1 Cost Progress Manager
Acceptance: Continue hiring process
after lunch
8 Operation Service Group Hiring Delay Not enough personnel Schedule Medium Low 4 Mitigation: Closely monitoring Human Resource Open
are in place by Pilot 1 Cost Progress Manager
Acceptance: Continue hiring process
after lunch
9 Schedule Service Equipment Delivery Not enough service cars Schedule Medium Medium 3 Mitigation: Close vendor communi- Project Manager Open
Delay are in place by Pilot 1 Cost cation
Avoidance: Work with other vendors
as backup
10 Schedule PR/Marketing Delays Logo design and Schedule Medium Medium 3 Mitigation: Close vendor communi- Project Manager Open
collateral plans does not Cost cation
meet the schedule Avoidance: Work with other vendors
as backup
11 Weather Rain Bad weather at Schedule Low Medium 4 Mitigation: Schedule the Project to Project Manager Open
installation time avoid installation in rainy season
12 Force Earthquake When it hits the fan Schedule Low High 3 Transference: Through liability Project Manager Open
Majeure Cost insurance

Impacted Area(s): Enter area of potential impact: Scope, Quality, Schedule, Cost
I

2
Probability: Enter probability of occurrence: Low, Medium, High
3
Impact: Enter severity of consequences: Low, Medium, High
4
Strategies: Accept, Avoid, Mitigate, Transfer
5
Status: Open (O) or Close (C)

Project San Francisco Bike Share August 2009 16