Professional Documents
Culture Documents
Ibrahim, Ali S.
College of Education, United Arab Emirates University, UAE (ibrahim6@gmail.com;
ali_saidebrahim@uaeu.ac.ae)
ISSN: 2243-7703
Al-Kaabi, Ali Online ISSN: 2243-7711
College of Education, United Arab Emirates University, UAE (ali.alkaabi@uaeu.ac.ae)
OPEN ACCESS
El-Zaatari, Wafaa
College of Education, United Arab Emirates University, UAE (wafaaz71@gmail.com)
Abstract
This study investigated four factors for teacher resistance to educational change in
government schools in the UAE: psychological, personal, school-culture-related, and
organizational. Data were collected through a survey of 39 statements on a Likert scale
completed by 255 male and female, foreign and national teachers who taught different grade
levels in Al-Ain government schools. The findings of the study showed that teachers felt the
need for change and trusted change agents and principals. However, they needed to be
prepared psychologically because they were afraid of the unknown consequences of change.
They were also exhausted by frequent changes that they felt were imposed. Further, they
faced difficulties in teaching students who were not grasping the new curriculum because of
the English language barrier. The study recommended that well-planned changes, supportive
principals, change-based effective professional development, and a reward system are needed
for the change to succeed. Above all, change should fit the UAE culture.
1. Introduction
In recent decades, education has undergone constant change under the effects of globalization, advances in
information and communication technology, and the work of multinational and bilateral organizations in
education. Education witnesses a movement toward certain patterns of teaching and learning, administration,
assessment, and school-society relations. These patterns push for teaching and learning techniques that are more
student-centered, administration that is shared and collaborative, assessment that is continuous and formative,
and connection between school and home that is based on partnership.
To respond to those changes, the United Arab Emirates (UAE) attempts to position itself as a country that
adopts the most recent waves of reform. Therefore, educational institutions in the UAE are undergoing
tremendous changes. The current wave of changewhich can be seen in light of the decentralization
rhetoricstarted in 2005 when the Ministry of Education delegated the responsibility of education in the emirate
of Abu Dhabi to the Abu Dhabi Education Council (ADEC). Presently, ADEC supervises schools in the three
school districts/zones/offices in the emirate. It has replaced the Ministry in all matters of education. The Ministry
still bears the responsibility in Dubai and other Northern emirates.
Since its establishment, ADEC has exerted noticeable effort to infuse its agenda of change which is in line
with major global changes in education as mentioned above. However, its effort for change faces many obstacles
that arise from students, parents, teachers, and administrators. One of the most important obstacles is teachers
resistance to new changes. This resistance stems largely from how change is initiated and administered. Typically,
change starts with ADEC planning for a certain change and then school principals are responsible for subsequent
implementation. The expectation is that teachers will comply with the policies and plans. However, teachers
sometimes struggle with the implementation of such pre-determined plans created by ADECs officials.
In fact, resistance to change in the UAE has been documented by other researchers. In a study about
curriculum change, Troudi and Alwan (2010) found that teachers had opposing reactions to curriculum change.
They accepted the parts of change that they were more acquainted with but were distressed by other parts that
required them to exert extra effort. One main reason for resisting change was the fact that teachers have been
excluded from the decision making process. They felt low self-esteem since they viewed their work in the
curriculum change as insignificant, inactive, and inferior. Teachers thought that their ideas were not considered
because of the dominating and centralized nature of curriculum change.
It is worth mentioning that changes in curriculum and in teaching methods were in line with global changes
that make students at the center of learning and they should be worthwhile and accepted by all stakeholders.
However, in both studies teachers resisted the change. Therefore, the problem does not seem to be with the
change but with some factors that might affect teachers to resist change. These factors are the focus of this study.
As highlighted above, one of the major obstacles in improving the educational system in the UAE is teacher
This study was conducted in Al-Ain government schools only, and thus the findings of the study can not
necessarily be generalized to all emirates in the UAE. The results of this study were also limited to the categories
or factors of resistance that are mentioned in the research question.
Resistance to educational change among teachers is a significant problem that exists globally. It is one of the
challenges to successful implementation of change. Investigating the underlying factors behind resistance in the
UAE will add to the body of international literature and investigating them in the UAE provides a unique and
different example. The UAE is one of the conservative countries that employs foreign experts to help in planning
for change and also employs foreign and expatriate teachers to help in carrying out the change. Therefore, the
existence of many players in the education system in the UAE is significant.
Further, at a time of rapid educational changes that are currently occurring in the UAE government schools,
scarce research has been done to find out how the change proceeds. The progress of change in those schools, we
assume, is affected to a certain degree by the prevailing resistant attitudes among teachers. This study will
explore those factors in Al-Ain government schools and help clarify the picture. This may provide policy makers
and change agents with evidence about the factors for resistance that they may encounter. Moreover, the study
can assist policy makers in developing the best ways to manage resistance in a constructive way and to move
change forward. In addition, this study could be of help for teachers. When the psychological and personal
resisting factors are identified, teachers may develop a sense of self-awareness. This might help them in
changing their perceptions about change and make them more receptive of change that is based on international
trends.
2. Literature Review
Change is defined as the creation of something unusual in various particular ways. It entails anything that is
different from the norm (Flamholtz & Randle, 2008). Educational change is the development of teachers,
students, and administrators knowledge, skills and dispositions in a way that is different from the present
situation in order to stay functioning and competitive in such an ever changing society. Resistance to change
occurs when people lack the interest in change, refrain from collaboration, and try to preserve the status quo.
Palmer, Dunford, and Akin (2009) found that people do not always resist change. In fact, there are many reasons
that encourage or discourage people to adopt change, such as security, money, authority, status, responsibility,
working conditions, self-satisfaction, and time and effort needed.
In an attempt to develop this studys data collection instrument, literature was extensively reviewed to
identify various factors for resisting change. These factors are classified into four categories: psychological,
personal, school-culture-related, and organizational factors. The following sub-sections explore those factors in
some details.
Psychological factors have tremendous effect on teachers resistance to change. Examples of these factors
are the feelings of loss, threat, doubt, discomfort, and worries. Flamholtz and Randle (2008) found that change
moves people away from what is known and comfortable to what is unusual and uncomfortable. This uneasiness
leads people to resist change. Fullan and Ballew (2004) explained that people emotionally react when change is
taking place. The "nature of change includes fear of loss and obsolescence and feeling of awkwardness. People
Other psychological factors were highlighted by Van Veen and Sleegers (2006) who indicated that "the
manner in which teachers react to educational reforms is largely determined by whether the teachers perceive
their professional identities as being reinforced or threatened by reforms" (p. 109). Furthermore, resistance
occurs when conflict arises due to the fact that the reality of teachers background is not considered or when
change is not given sufficient time to be incorporated into their philosophies (Flamholtz & Randal, 2008).
Besides, Margolis and Nagal (2006) asserted that cumulative stress from physical and mental exhaustion
negatively affects the job performance and satisfaction. This stress will increase in relation to the extent and rate
of change and the degree to which teachers perceive change to be imposed rather than shared. Considering these
factors may help in achieving the psychological equanimity of teachers which, in turn, facilitates the successful
implementation of change.
The personal factors are those factors that are associated with teachers identities, attitudes, beliefs,
adaptability, and trust. Van Veen and Sleegers (2006) explained that teachers will accept change only if it is in
agreement with their specialty and skills. Gray (2002) pointed out that lack of trust, cultural- or age-related
conservatism, different perceptions of external dangers or disagreement over the proposed strategy or change
contribute to resistance of teachers.
Mckenzie and Scheurich (2008) added more personal factors that make teachers resist change. First,
teachers blame external factors such as the carelessness of children, parents, neighborhood, culture and second
language. Second, teachers perceive the accountability system as restrictive because they are always being
watched and judged. Third, teachers consider any suggestion for change as criticism since they regard leaders as
powerful and authoritarian. Finally, teachers resist change when it requires them to become more responsible
because they do not want to position themselves in a higher position to other teachers. The conclusion is that if
teachers see that change matches their attitudes and beliefs and is less threatening to them, they will be less
likely to resist it.
School culture has a great effect on the teachers perception of change and its adoption or rejection. Per
(2004) explained that cultural factors include how norms and values are shaped, how the work is organized, how
interpersonal relations are created, and how the idea for change and renewal is interpreted in schools. In order for
change to occur successfully, the norms and values represented by change should be in agreement with the
organizations culture and its basic values. Otherwise, it will be resisted or rejected.
Examples of the cultural factors which help institutionalize change are the principals positive styles of
collaboration, communication, problem solving, and decision making. Kezar and Eckel (2002), for example,
pointed out that institutional culture has a relationship to change in such a way that collaborative leadership
appeared to affect change through a collegial cultural approach where motivation for change was observed.
Besides, Palmer et al. (2009) indicated that change can be facilitated by having a common vision and effective
communication strategies that help reinforce change.
The principals behaviours are important in shaping the school culture and consequently facilitating or
hindering change. Silcox, MacNeill, and Cavanagh (2003) explained that changing school culture necessitates
having an efficient leader whose behaviors originate from moral values and beliefs that are congruent with
change. The leader needs to share information and ideas about education with all stakeholders involved in the
change process; raise their awareness about change; keep them informed; address their concerns; and assist in
reducing their feelings of anxiety and frustration. DuFour, DuFour, and Eaker (2008, p. 156) added that change
In a time of change, what an organization needs is an effective leader who supports staff members and helps
in organizing and planning for change; otherwise, resistance will prevail. Palmer et al. (2009) indicated that
some teachers resist change because the proposed changes are inappropriate to the organization or that the timing
of its introduction might not be suitable. Further, teachers resist change if they have gone through frequent
changes in a limited period of time or if they have witnessed negative effects from previous changes.
Keeping teachers aware of change and training them on different components are important components of
the organizational factor. In fact, when teachers are not provided professional development on change, they can
easily resist it. Further, teachers should be involved in planning professional development activities. Kise (2005)
and Silcox, MacNeill, and Cavanagh (2004) emphasized the significance of teachers input in staff development
programs and school reform efforts. However, Calabrese (2006) found that teachers seldom benefit from the
training activities because of the limited time available for practice and the large amount of information they
have to grasp. Therefore, the way professional development activities are planned and implemented affects the
way teachers react to change.
Providing support and increasing teachers motivation are also other organizational factors that the principal
should consider while implementing change. Rayan and Ackerman (2005) stressed the importance of motivating
teachers to follow a plan for change and supporting them to put it into action.
3. Research Method
This study used the quantitative approach, specifically the descriptive research method. The data were
collected using a researchers-developed, self-administered survey that aimed to quantitatively assess the factors
for resisting change.
The population of this study was teachers in Al-Ain government schools in the UAE. The total number of
teachers in Al-Ain school district was 4771 including 1948 male and 2823 female teachers. 2606 teachers were
expatriates and 2165 teachers were national citizens (ADEC, 2010). They belonged to different age groups,
levels of experience, and taught different grade levels.
The researchers applied stratified sampling. Strata were initially selected based on the type of schools. 18
schools were selected randomly and included nine male and nine female schools. The male and female schools
were selected as three high, three preparatory, and three elementary schools. The researchers sent 23 surveys to
each school totaling 414. The surveys were given to 207 male and 207 female teachers randomly chosen by the
principal from the nine different grade levels. 255 teachers (102 males and 153 females) responded to the survey,
which corresponds to a response rate of 62%.
The researchers used a survey to explore the teacher attitudes toward change as well as the factors that affect
teachers resistance to change. Several steps were followed to develop this instrument. First, after an extensive
The content validity of the survey was established by using a jury of five specialists in the field of
educational leadership. This jury judged the relevance of the instrument to the study, the belonging of each item
to its subscale, and the wording of items. Some modifications were made based on their suggestions. Then, the
instrument was pilot tested by asking ten randomly selected teachers from one of the government schools to
complete the instrument. Some modifications were made based on teachers feedback. Finally, after data
collection, the instrument was checked for reliability by using Cronbachs alpha, which was 0.9indicating high
reliability.
3.5 Procedures
After gaining approval from the superintendent of the Al-Ain School District, school principals distributed
the questionnaire to teachers who were randomly selected from each school. All participants were informed
before the commencement of data gathering, guaranteed freedom to agree or disagree to participate in the study,
and assured that their refusal would not in any way affect them. The objectives of the study and the role of the
participants were communicated in advance, and their consent was taken in writing. Data were collected on June
2010. The questionnaire was coded and entered into the SPSS program for analysis.
4. Findings
The main question for this study was: What are the underlying (psychological, personal,
school-culture-related, organizational) factors for teacher resistance to educational change currently underway in
Al-Ain government schools in the UAE? For each of the four factors, the means, standard deviations, and
percentages of agreement were calculated. Table 1 presents results of the seven statements in the category of the
psychological factor.
Table 1
Means, standard deviations, and percentages of agreement of the psychological factor
Percentage of
Items n Mean SD
agreement
1 I like to see educational change 254 4.02 0.951 79.2
happening in my school
2 I have high motivation to participate in 254 4.06 0.878 80.8
the educational change
3 I have fear of the unknown 251 3.56 1.274 59.3
consequences of the change
4 I have fear of losing my job because of 252 3.09 1.403 43.2
the change
5 I fear having more demand and job 252 3.23 1.344 49.4
requirements to implement the change
6 I feel overwhelmed by the information 251 3.19 1.321 46.7
overload
7 I doubt my abilities to learn something 253 2.20 1.195 17.7
new
Table 2
Means, standard deviations and percentages of agreement of the personal factor
Percentage of
Items n Mean SD
agreement
1 I see the need for educational change 252 3.70 1.086 69.8
2 I believe in the management ability to 254 4.01 0.956 79.3
implement change successfully
3 I trust the change agents 255 3.65 0.993 62.3
4 I am aware of my role in the change 249 3.54 1.100 59.3
process
5 I think the change disrupts my stable 253 2.83 1.213 32.4
work norms and relations
6 I reject the change due to the lack of 255 2.62 1.170 22.7
conformity to norms and values
7 I resist change because everybody does 251 2.22 1.192 15.7
As shown in Table 2, teachers rated the statement "I believe in the management ability to implement change
successfully" as the highest component of the personal factor with a mean score of 4.01 (79.3%). The teachers
also rated the statement "I see the need for educational change" and "I trust the change agents" as the second and
third strongest components with mean scores of 3.70 (69.8%) and 3.65 (62.3%) respectively. The statement I
am aware of my role in the change process has a mean of 3.54 (59.3%) and standard deviation of
1.1indicating not very high agreement. The statement "I resist change because everybody does" was rated as
the least strong component with a mean score of 2.22 (15.7%). Table 3 presents the results of the nine statements
in the category of the school-culture-related factor.
Table 3
Means, standard deviations, and percentages of agreement of the school-culture-related factor
Percentage
Items n Mean SD
of agreement
1 The principal has to communicate proposed changes 251 4.08 0.939 83.9
to teachers
2 The principal has to collaborate with teachers in 252 4.02 0.938 79.2
formulating the new vision
3 The changes are in agreement with the schools 250 3.85 0.875 70.6
norms and values
4 Teachers participate in planning for the change 251 3.65 1.128 65.5
5 The principal demonstrates understanding of the 247 3.96 1.033 76.9
change process
6 The principal has to provide guidance and support 251 4.05 0.889 76.4
during the implementation stage
7 The principal has to encourage collaboration among 251 4.22 0.840 85.1
staff members
8 Sufficient time is provided for the implementation of 249 3.47 1.242 54.6
change
9 The school culture encourages experimentation and 240 3.93 1.013 67.5
continuous learning
Table 4
Means, standard deviations, and percentages of agreement of the organizational factor
Percentage of
Items n Mean SD
agreement
1 The change agents assess the staff members readiness 247 3.56 1.126 62.7
for change
2 The change is planned and directed towards particular 247 3.90 1.021 74.2
goals
3 The change goals are clear to all staff members 246 3.34 1.263 52.9
4 The change process is comprehensible and logical 246 3.46 1.152 44.5
6 The timing of implementing the change is suitable 245 3.24 1.240 47.8
7 The successful implementation of the change is linked 245 3.44 1.305 52.2
to rewards
8 The teachers are trained on how to implement the 245 3.57 1.202 62.0
change
9 The staff development activities are effective 245 3.57 1.111 58.8
10 The staff development activities meet the change 241 3.67 1.158 65.1
objectives
11 An effective scaffolding is required to facilitate the 247 4.27 0.875 85.1
change
12 The presence of coaching is essential for ensuring the 245 4.23 0.970 83.9
acquisition of skills
13 There is a release time for employees to cooperate to 248 3.42 1.188 53.7
solve problems
14 There is time to implement the change 247 3.29 1.241 51.8
15 The implemented changes are evaluated for 248 3.50 1.135 59.2
effectiveness
16 The school has a history of excessive change 248 3.67 1.012 63.9
As shown in Table 4, teachers rated the statements "An effective scaffolding is required to facilitate the
change" and "The presence of coaching is essential for ensuring the acquisition of skills" as the two highest
organizational components that must accompany in the change to succeed with mean scores of 4.27 (85.1%) and
4.23 (83.9%) respectively. The percentages of eight statements were in the 40s and 50s. Means of these
statements are below 4 and standard deviations are above 1 suggesting that these organizational factors lead to
teachers resistance. The most important of these statements are The change process is comprehensible and
logical, The change goals are clear to all staff members, The successful implementation of the change is
linked to rewards, The change is introduced gradually, and The staff development activities are effective.
With regard to the school-culture-related factor, teachers indicated that the change was imposed on them
and they were excluded from planning for the change. They see a need for change to fit the school culture.
They preferred principals who encourage collaboration as cooperation among teachers is not high in schools.
Some also argued that change should not rely on the foreigners due to the fact that they would jeopardize the
religion and culture of the UAE.
Teachers suggested that change has to be done on small scale and when it proves to be successful, it would
be generalized. It also has to be done gradually with realistic and achievable goals. They argued that
coordination among the school administration, the school district and ADEC is not high and therefore there is a
feeling of different sources of change. As a consequence, they sometimes feel they are lost in the change
process.
5. Discussion
In reference to the psychological factor, Margolis and Nagal (2006) asserted that the cumulative stress from
physical and mental exhaustion negatively affects the job performance and satisfaction of teachers. Moreover,
Palmer et al. (2009) indicated that discomfort of the uncertainty is one of the causes of resistance of teachers.
The findings in our current study are in line with those results: teachers want to have educational change and
they are willing to participate in the change; however, the way changes are introduced can also create feelings of
fear. It seems that the change was introduced without involving them in the planning process; they were not
prepared for the change a head of time; and the change was felt to be imposed on them rather than emanating
from the realities of their work. Moreover, teachers were not happy with the added responsibilities and the
extended working hours. The new curriculum required them to teach in Englisha language which needed
much effort and time from them to improve (see also Mckenzie & Scheurich, 2008).
With regard to the personal factor, Graetz, Rimmer, Lawrence, and Smith (2002) found that teachers resist
change when they consider it to be unnecessary. This study showed that teachers consider change as necessary.
However, they still resist not because of the necessity/unnecessity of change but because of other factors. Hinde
(2002) indicated that the teachers values and norms influence their views of education and change. In other
words, change that is different from school culture and norms will be resisted (as cited in Hinde, 2004). The
findings of this study support the same idea. In fact, teachers showed high resistance to change that is not aligned
with the school culture or that of the Emirati society in general. In the open-ended sections of the survey,
teachers mentioned that students faced difficulty in understanding the new curriculum that was introduced in
English. This might be due to language barriers. Teachers felt that it is unfair for them and for students to start
this new curriculum, especially with students who were used to the old curriculum.
Focusing on the school-culture-related factor, Palmer et al. (2009) pointed out that managing change can be
facilitated by having a principal who is visionary and who uses effective communication strategies to reinforce
change. Further, McGregor (2002) asserted the importance of a visible principal who advocates for change. The
principals have the responsibility of becoming change agents. Their role in creating and sustaining a culture of
learning in their schools and increasing the willingness of teachers to accept change is un-debatable. It seems
that most of Al-Ain government school principals lack the ability to create such a culture. This is manifested in
Referring to the organizational factor, Waddell, Cummings, and Worley (2000) found that one reason which
slows down the progress of change is deficiency in planning. Lack of guidance and support during the
implementation of change, the deficiency in providing training on how to put change into action, and lack of a
reward system for those who successfully adopt the change would all lead to resistance. According to the
teachers views in this study, it seems that all of those points are evident in the current change. Adding to this is
the existence of different plans and different initiators of change. In other words, current change comes in
different shapes and from different sources. Teachers did not know exactly what to do and which plan they
should follow. They were not able to effectively implement the educational change because things were unclear
and unstructured. This created a feeling of insecurity. What they needed, they argued, is a well-planned,
coordinated, and clear change that suits their abilities, those of students, and the Emirati culture.
6. Conclusions
Research confirms that resistance is expected with any change. This study concluded that resistance to
educational change proposed by ADEC would increase if the change is not planned well, teachers are not
involved in the planning process, teachers are not provided with effective training on implementing change, a
culture for learning and a willingness to change do not prevail, or a rewarding system does not exist. In addition,
the absence of direction for change (or as referred to by participants in this study the mismatch between the
different plans and initiators of change) would lead to resistance as teachers will not be able to see their way.
Moreover, frequent changes that took place simultaneously hindered the acceptance of change and created the
feeling of insecurity and fear. The most distinctive factor for resistance that was evident in the UAE context is
that teachers were worried about their cultural values and norms, which might be jeopardized by the new
curriculum created mostly by foreign consultants. This view reflects the conservative nature of teachers in UAE
schools and how much they care about protecting their culture.
6.1 Recommendations
The study recommends that ADEC officials, the school superintendent, and school principals spend more
effort to alleviate teachers fears of the unknown consequences of the change undertaken in Al-Ain government
schools (and in other regions of the emirate). The rationale behind change should be explained; teachers should
be included in the planning process and provided with effective professional development during the change
process. Moreover, policy makers should consider reviewing the curriculum to align it more with students needs,
academic levels, and the UAE culture. Researchers are encouraged to replicate the study in other school districts
in the country, preferably using a larger sample. Administrative staff could be included in further research to
investigate their perceptions of change. A longitudinal study should be carried out to assess ADECs change and
the extent to which teachers resistance has been increased or decreased over time. Moreover, a qualitative
research design with observations and interviews can be utilized to deeply explore the difficulties of
implementing change.
7. References:
ADEC. (2010). Education Statistics First: 2010 Statistical Factbook Emirate of Abu Dhabi, Primary and
Secondary Education. Abu Dhabi: ADEC.
Al Ateeqi, A. (2009). We have come along way: Redefining education and its global challenges in the United
Arab Emirates. Paper presented at the 2009 Education without Borders Conference, March 2009,