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HOME PMP SELF STUDY TRAINING FULL TEST(S) FINAL TEST
Started on Tuesday, 4 April 2017, 3:32 PM

State Finished
Completed on Tuesday, 4 April 2017, 3:37 PM
Time taken 4 mins 59 secs
Grade 2.00 out of 200.00 (1%)
Result FAIL
Question 1 All of the following activities are performed in the "close project or phase " process EXCEPT
Not answered
Please select :
Remove Mark
A. Activities that ful ll the completion criteria of the project.
B. Activities which are needed to transfer the completed results to operations.
C. Documenting the reasons for deliverables which were rejected.
D. Documenting the reasons for projects terminated early.
Explanation :
Choice C is the correct answer.
When a project is in its closing phase, all the activities needed to complete the project across project management processes are nalized.
Detail reasons should be documented when projects are closed early. All the activities involved in the exit criteria of the project must be
performed.
Since the reasons for not accepting the deliverables is documented in verify scope process, there is no need to document the reasons again in
the closing phase. Hence 'Documenting the reasons for not accepting the deliverables' is the correct answer.
Hence Choices A, B and D are incorrect choices.
To learn more about this topic : Refer Page 100 of PMBOK Guide - Fifth Edition.
The correct answer is: Documenting the reasons for deliverables which were rejected.
Feedback about this question and answer
Question 2 You are a project manager for Smiley Angel Productions. Your company specializes in producing factual story based lms. Your latest project
Correct has just been cancelled because of the man power cuts.
Mark for Review Which of the following statement is true ?
Please select :
A. This project ended due to starvation as the man power was cut off.
B. This project ended due to integration as the resources were distributed elsewhere.
C. This project ended due to starvation as the resources were distributed elsewhere.
D. This project ended due to integration as the man power was cut off.

Explanation :
Choice A is the correct answer.
Starvation occurs because the project no longer receives the resources needed to continue. The resources could include people, equipment,
money, and the like.
Hence Choices B, C and D are incorrect choices.
The correct answer is: This project ended due to starvation as the man power was cut off.
Question 3 Why would project management plan is an input to the "Close Project or Phase" process?
Not answered
Please select :
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A. It documents how the quality project deliverables should be checked.
B. It documents how the contract should be awarded to the vendor.
C. It documents the formal procedure for project closure.
D. It documents how the human resources should be released.
Explanation :
Choice C is the correct option.
Close Project or Phase is the process of nalizing all the activities across all of the Project Management Process Groups to formally complete a
project or a phase.
The project management plan describes how the project will be executed monitored, and controlled. So the statements in the given options
are valid as far as theproject management plan is concerned however the question is on Close project or phase process.
So option C is the correct option in the given option.
To learn more about this topic : Refer page 100 of PMBOK Guide - Fifth Edition.
The correct answer is: It documents the formal procedure for project closure.
Question 4 In your current organization, you have just completed the project and have been accepted also. You've been immediately assigned to your next
Not answered project, which starts immediately.
Mark for Review Which type of project ending is this?
Please select :
A. This project ended due to deletion because it was completed and accepted.
B. This project ended due to starvation because it was completed and accepted.
C. This project ended due to addition because it was completed and accepted.
D. This project ended due to extinction because it was completed and accepted.
Explanation :
Choice D is the correct answer.
Extinction is the best type of project ending because it indicates that the project was completed successfully and accepted by the sponsor or
customer.
Hence Choices A, B and C are incorrect choices.
The correct answer is: This project ended due to extinction because it was completed and accepted.
Question 5 Based on the stakeholders communication requirements, the project manager of the UPS engagement decides how, when and which of these
Not answered communication methods are to be used in the project. Currently he is in which of the following process?
Mark for Review

Please select :
A. Plan stakeholder management.
B. Manage stakeholder engagement.
C. Control stakeholder engagement.
D. None of the above.
Explanation:
Choice B is the correct answer.
These activities are related to the communication methods tool we are using in the manage stakeholder engagement process.
The correct answer is: Manage stakeholder engagement.
Question 6 Which of the following is not achieved by applying the management skills of the project manager?
Not answered
Please select :
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A. In uence people to support project.
B. Negotiate agreements to satisfy the project needs.
C. Facilitate consensus toward project objectives.
D. Resolving con ict.
Explanation :
Choice A, B and C are achieved by the project manager by using his management skills. Choice D can be achieved only by the interpersonal
skills.
The correct answer is: Resolving con ict.
Question 7 Which of the following correctly describes the outputs of the Close Procurement process?
Not answered
Please select :
Mark for Review
A. Closed Procurements, Organizational Process Assets Updates.
B. Proposals, Closed Procurements.
C. Requests, Organizational Process Assets Updates.
D. Contract, Enterprise enviornmental factors.
Explanation :
Close Procurement is the process of completing each project procurement. Closed Procurements are the project contracts or other
procurement agreements that have been formally acknowledged by the proper authorizing agent as being nalized and signed off.
The buyer provides seller the authorized formal written noti cation as per the procurement management plan that the contract is closed.
The Seller Proposals are Formal responses from sellers to a request for proposal or other procurement document specifying the price, the
commercial terms of sale, and the technical speci cations or capabilities the seller will do for the requesting organization that, if accepted,
would bind the seller to perform the resulting agreement.
Contracts are not the output of closing process.
Hence choice A is correct while choices B, C, and D are incorrect.

The correct answer is: Closed Procurements, Organizational Process Assets Updates.
Question 8 Stakeholders can in uence the project and is typically highest at the _________ stages.
Not answered
Please select :
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A. Executing
B. Planning
C. Design
D. Intial
Explanation :
Initial stages.
The correct answer is: Intial
Question 9 How are 'lessons learnt' used ?

Not answered
Please select :
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A. Planning records.
B. Historical records.
C. Status report of project manager's performance.
D. Status report of project team's performance.
Explanation :
Lessons learnt are documented so that the future project teams do not repeat the same mistake(s) OR can deploy the best practices that
helped the current project. This is a historical record.
Hence choice B is correct while choices A, C, and D are incorrect.
The correct answer is: Historical records.
Question 10 What is the most important purpose of a procurement audit?

Not answered
Please select :
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A. Identifying success that can be transferred to other procurements.
B. It is an output to project closing.
C. It provides important indicators to stakeholders.
D. Customer centric approaches are implemented.
Explanation :
Procurement audits identify successes and failures (lessons learnt) that add to the knowledge of the performing organization, for the bene t of
other procurements.
The correct answer is: Identifying success that can be transferred to other procurements.
Question 11 The Administrative Closure of the project or the phase, includes the step by step processes that address, actions and activities that are
Not answered necessary:
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Please select :
A. To satisfy the completion or exit criteria for the project.
B. To satisfy the completion or exit criteria for the phase.
C. To transfer the project's products, services or results to the next phase or to production or to operations.
D. All of the above.
Explanation :
All the statements in A, B, C are addressed during administrative closure of the project or thephase.
Hence Choice A, B and C are incorrect answers.
The correct answer is: All of the above.
Question 12 Which of the following is NOT an input to the Close Procurements process?
Not answered
Please select :
Mark for Review
A. Payment Records.
B. Contract Change documentation.
C. Inspection results.
D. Procurement Audit.
Explanation :
Procurement Audit is a tool and technique to the Close Procurement Process.

As per PMBOK various inputs to the Close Procurement Process are Project Management Plan, Procurement documentation for example:
Information on the contract schedule, scope, quality and the cost performance along with all contract change documentation, payment records
and inspection results are catalogs in one folder or le. This information can be used for lessons learned information and as the basis for
evaluating contractors for future contracts.
Hence choices A, B and C are incorrect.

The correct answer is: Procurement Audit.
Question 13 Close Procurement contains all of the following except?

Not answered
Mark for Review Please select :
A. Procurement Audits.
B. Procurement Documentation.
C. Negotiated Settlements.
D. Source Selection Criteria.
Explanation :
Choice D is the correct as Source selection criteria is not a part of close procurements.
The rest of the options are part of close procurement process.
The correct answer is: Source Selection Criteria.
Question 14 You completed one of your crucial projects recently. Due to some unfavorable situations and events that occurred in this project, your project
Not answered caused budget overruns on ending of this project.
Mark for Review What you should do next as a PMP?
Please select :
A. Archiving the nancial data for your project.
B. Your project ended because of extinction, so cant do anything.
C. Write the unfortunate events as lessons learned.
D. Use scope validation.
Explanation :
Lessons learned documents the experiences, successes, and the failures that occurred during this project for future reference.
The correct answer is: Write the unfortunate events as lessons learned.
Question 15 A procurement audit is a structured review of ........?

Not answered
Please select :
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A. Procurement planning, solicitation planning, solicitation, source selection, & contract administration.
B. Contract administration.
C. Source selection and contract administration.
D. Solicitation planning, solicitation, and source selection.

Explanation :
Remember, a procurement audit is a structured review of the procurement processes originating from the Plan procurements process, Conduct
procurements process and Administer procurements.
The objective of a procurement audit is to identify successes and failures that warrant recognition in the preparation of administration of other
procurement contracts on the project. The procurement audit should include a review of all procurement processes - make or buy decision
(procurement planning). solicitation planning, solicitation, source selection and contract administration for concluding what worked and what
did not to the expectations.
Hence choice A is correct while choices B, C and D are incorrect.
The correct answer is: Procurement planning, solicitation planning, solicitation, source selection, & contract administration.
Question 16 You have signed a contract with a leading transportation agency. You are in the process of administrating the contract. Your management
Not answered decided to terminate the said contract and took the action accordingly.
Mark for Review Given this, you realize that there is no need of performing administration of the contract. What should you do immediately?
Please select :
A. Proceed with contract closure.
B. Continue contract administration since the contract was signed.
C. Discuss the consequences with the supplier.
D. Hold on until the next steering committee meeting.
Explanation :
It is clear that the contract is terminated. Next step is a formal closure of the contract. The contract closure must be performed even if the
contract is terminated without administration of the contract.
Hence Choices B, C and D are incorrect answers.
The correct answer is: Proceed with contract closure.
Question 17 Ms. Sharon has been appointed as a project manager to manage the publishing of the books for one of the leading universities in the country.
Not answered The books would be referred by the students and the faculty members for the course on project management. Some of the components of the
Mark for Review WBS need to be outsourced to expedite the project.
She is in the process of nding out the companies that can potentially provide the needed services. However she wants to consider only those
sellers who have been into the business for last 25 years and have done projects of greater than US$2M. What screening mechanism is this?
Please select :
A. Proposal evaluation techniques.
B. Source Selection Criteria.
C. Procurement Negotiations.
D. Bidders Conference.
Explanation :

Source Selection Criteria, an input to Conduct Procurements, has information on supplier's required capabilities, capacity, product cost.
Proposal evaluation techniques is the technique that can be applied for reviewing proposals provided by suppliers to support contract award
decisions.
A Bidder Conference lets companies ask a buyer questions and get clari cation on any potential issues.
Procurement Negotiations is the tools and technique that can applied for resolving disputes through consultations between involved parties.
Network, See project schedule network diagram.
The correct answer is: Source Selection Criteria.
Question 18 To minimize the personal prejudice on selecting the source or supplier for a particular procurement item, which of the following source
Not answered selection methods do you suggest?
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Please select :
A. Weighting system.
B. Contract negotiation.
C. Screening system.
D. Independent estimates.
Explanation :
Weighting system is a method for quantifying qualitative data in order to minimize the effect of personal prejudice on source selection.
Most such systems of source selection involve:
1. assigning a numerical weight to each of the evaluation criteria
2. rating the prospective sellers on each criteria
3. multiplying the weight by rating
4. totaling resultant product for each seller and computing an overall score
Such method can be used to select a single seller that will be asked to sign a standard contract and establish a negotiating sequence by
ranking all proposals by the weighted evaluation scores assigned to each proposal.
Hence Choices B, C and D are incorrect choices.
The correct answer is: Weighting system.
Question 19 Kevin and Ms. Anu are stakeholders in your current project. Ms. Anu is in the high power, low interest quadrant of the Power Interest grid and
Not answered Kevin is in the low power, high interest quadrant. This information is available to you from identify stakeholders process. Now the project is
Mark for Review into thesecond phase and need to use given details to manage these stakeholders. Which of the following BEST describes the approach you
should take?
Please select :
A. Ms. Anu needs to be managed closely and Kevin must be kept satis ed by making sure he feels his needs are being met.
B. Ms. Anu needs to participate in every important meeting, while Kevin needs to have his opinion heard in those meetings.
C. You need to make sure that Kevin is on the change control board members, but Ms. Anu only requires minimum effort.
D. You need to go out of your way to satisfy all of Ms. Anus needs, while Kevin has to be kept in loop on important decisions.
Explanation :
Since Anu is in the high power, low interest quadrant or zone, she needs to be kept satis ed. This means that she has to feel that her needs are
actually being met, but since she is not following the project on a day to day basis, the only way you can do that is by delivering a nal
product that meets those needs. Kevin is in low power, high interest quadrant or zone, so he needs to be kept informed, this means that he
needs to feel like he is constantly in the loop on important decisions, even if he wont be taking part actively in them.
Refer below gure to understand this better.

The correct answer is: You need to go out of your way to satisfy all of Ms. Anus needs, while Kevin has to be kept in loop on important
decisions.
Question 20 Which of the activities provides guidance and information on managing stakeholder expectations in the communication management plan?
Not answered
Please select :
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A. Escalation process
B. Reason for distribution of information.
C. Stakeholder communications requirements
Explanation :
The communication management plan provides guidance and information on managing stakeholder expectations like Escalation process,
reason for distribution of information & stakeholder communication requirements. In addition to that it also provides information like
information to be communicated & person or groups who will receive information.
Question 21 What are the organizational process assets that can in uence the manage stakeholder engagement process?
Not answered
Please select :
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A. Issue management procedures.
B. Organizational communication requirements.
C. Both A and B.
D. Information about Interpersonal skill.
E. Both A and D
Explanation :
The organizational process assets that can in uence the manage stakeholder engagement process are organizational communication
requirements, issue management procedures, change control procedures and historical information about previous projects.
The correct answer is: Both A and B.
Question 22 A project has been undertaken by the central government to set up the underground railway lines between two cities. Mr. Ram who has been
Not answered working in this industry for last 12 years is managing this project. This is the rst kind of project in the state. He has to submit the progress
Mark for Review report on every Friday by email and the review meeting is scheduled on every Monday at 8:30 a.m.
What type communication method is applied while submitting the progress report?
Please select :
A. Push Communication.
B. Information Management Systems.

C. Communication Models.
D. Interactive communication.
Explanation :
Correct answer is option A.
In Push communication , information is sent to recipients who need to know the information. The information is distributed, but not clear if it
reached or understood by the intended audience.
"Information Management Systems" includes various tools for distributing the information such as by electronic communications management
tools like email, video-conferencing. It is not a communication method.
A tool named "Communication Models" used to facilitate the communication. For example, sender-receiver model includes two parties-sender
and receiver. Here the question is not based on such kind of model.
Interactive communication is a multi-directional exchange of information which is considered to be most effective For example, Meetings,
phone calls, video conferencing.
Hence options B, C and D are incorrect answers.
The correct answer is: Push Communication.
Question 23 Which of the following is best involved while conducting procurements?

Not answered
Please select :
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A. Quotation.
B. Bidder Conference.
C. Enquiry Collection.
D. Vendor Selling Propositions.
Explanation :
Bidder Conference is to be conducted during conduct procurement processto make sure that all the prospective sellers have a clear and
common understanding of the procurement.
The correct answer is: Bidder Conference.
Question 24 What is the purpose of quality audit?

Not answered
Please select :
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A. Part of an ISO 9000 investigation.
B. To check if the customer is following its quality process.
C. To identify lessons learned that could improve performance on project.
D. To check accuracy of costs submitted by the team.

Explanation :
Quality audit involves identifying areas, which would help improve the performance in future.
Hence choice C is correct while choices A, B, and D are incorrect.
The correct answer is: To identify lessons learned that could improve performance on project.
Question 25 Which of the following is the input to Manage Communications process?

Not answered
Please select :
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A. Project Communications.
B. Work Performance Reports.
C. Work Performance Data.
D. Work Performance Information.
Explanation :
Project Communications is an input to Control Communications process. It is an output of Manage Communications process. Deliverable
Status, Schedule progress and costs incurred are part of Project Communications.
Work Performance Reports are The physical or electronic representation of work performance information compiled in project documents,
intended to generate decisions, actions, or awareness.
Work Performance Data are The raw observations and measurements identi ed during activities being performed to carry out the project work.
Work Performance Information is the performance data collected from various controlling processes, analyzed in context and integrated based
on relationships across areas.
Hence options A, C and D are incorrect.
The correct answer is: Work Performance Reports.
Question 26 You are the project manager of a software development project. You are having a meeting with the management in which you would be
Not answered presenting the schedule status, status of the deliverables, lessons learnt, and resource utilization.
Mark for Review What are you talking about?
Please select :
A. Work performance information.
B. Constraints.
C. Escalations.
D. Workarounds.

Explanation :
Work performance information includes work information like schedule status, status of deliverable completion, lessons learnt and resource
utilization.
Choice B, Constraints limit or restrict the option of the project team. Some examples of constraints are budget constraints, time constraints etc.
Choice C, Workaround is the response to a negative risk that has already occurred. Remember unlike contingency plan, work around is not
planned in advance of the occurrence of risk event.
Choice D, Escalation is a formal process by which an issue or action when not under the control of a speci c person or group is forwarded to
the other person or group for action.
Hence Choices B, C and D are incorrect.
The correct answer is: Work performance information.
Question 27 What is the output of "Develop Project Team" ?

Not answered
Please select :
Mark for Review
A. Team performance assessments.
B. Resource availability.
C. Co-location.
D. Project staff assignments.
Explanation :
The output to "Develop Project Team" is the team performance assessments.
An organizational placement strategy where the project team members are physically located close to one another in order to improve
communication, working relationships, and productivity. It is a tools and techniques NOT an output.
Project staff assignments and Resource availability (Resource calendars) are the outputs of "Acquire Project Team" process.
The correct answer is: Team performance assessments.
Question 28 A project manager is through with creating an RFP and is now required to secure the quotations. There are several sellers for the speci c
Not answered scope but the project has limited time and resources.
Mark for Review What should he do next, for securing the quotations against the RFP?
Please select :
A. Choose the prospective sellers recommended by another.
B. Consult the senior management and leave it to them, to prepare the list.
C. Refer to the quali ed seller list maintained by the procurement team.
D. Put in an advertisement, in a local newspaper.

Explanation :
Limited time and resources imply constraints in inviting and evaluating several quotations / bids. A systemic approach would be to pre-screen
vendors, by following the organization's approved vendor list for such procurement. Going by recommendations from a colleague is not a
systemic approach.
The project manager's responsibilities include delivering all aspects of the project and hence solicitation work cannot be taken up to senior
management. Advertising is used for enhancing prospective seller list and in the stated circumstances of limited resources and time, this may
not be appropriate.
Hence choice C is correct while choices A, B and C are incorrect.
The correct answer is: Refer to the quali ed seller list maintained by the procurement team.
Question 29 Which of the following best describes any measurable, tangible, or veri able item that must be produced to complete the project?
Not answered
Please select :
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A. Deliverable.
B. Data item list.
C. Work package.
D. Code of accounts.
Explanation :
The 'deliverable' is a requirement that is expected from the project. The deliverable should be a measurable tangible and a veri able item that
must be produced to complete the project.
The correct answer is: Deliverable.
Question 30 At the nal stage of the project, the project manager requests for the formalapprovalfrom the client. The client rejects the nal outcome and
Not answered suggests a lot of rework. Though you as a project manager have kept the client involved at every stage of the project and seek his approval for
Mark for Review all earlier deliverables. How will you deal with this situation?
Please select :
A. You will raise a breach of contract with the client and give the argument of earlier deliverables being approved as the reason for not
implementing the changes.
B. You should use effective communication techniques to mediate with the customer and reach an agreement.
C. You will coax and cajole the client to accept the current outcome.
D. You will use negotiation method as mediation to reach an agreement with the customer.
Explanation :
Correct choice is option D.
Negotiating with the client is the best way to approach this issue.
Choice B is too vague option as it does not mention what kind of aggressive communication with the client.

Choices A and C are ways to raise a ght with the customer and it will ultimately not lead to any mutually ful lling agreement.
The correct answer is: You will use negotiation method as mediation to reach an agreement with the customer.

Question 31 Which of the following is carried out during the "Conduct Procurements" process of the procurement management process?
Not answered
Please select :
Mark for Review
A. Preparing a statement of work.
B. Obtain seller responses, Select a seller and award a contract.
C. Preparing procurement documentation.
D. Make or buy decision.
Explanation :
Conduct Procurement process involves obtaining seller responses, select a seller and award a contract.
A statement of work, Preparing Procurement documents and Make or Buy Decisions are prepared during Plan Procurements.
Hence choice B is correct while choices A, C and D are incorrect.
The correct answer is: Obtain seller responses, Select a seller and award a contract.
Question 32 Which of the following is not a relevant tool for "perform quality assurance" process?
Not answered
Please select :
Mark for Review
A. Fishbone diagram.
B. Process owchart.
C. Benchmarking.
D. Approved change request review.
Explanation :
Perform Quality assurance involves review of the project management and product development processes to identify areas needing
improvement for continuously meeting the planned project standards. Therefore, quality assurance includes analysis of the project processes
with cause and effect diagrams (or shbone diagrams), owcharting and adopting best practices from lessons learnt in other projects
(benchmarking).
Approved Change Request review is one of the tools and techniques of Perform Quality Control Process and is not required in Perform Quality
Assurance process.Approved Change Requests are not an input to Perform QA process, that is the job of Perform Quality Control.
Hence choice D is correct while choices A, B and C are incorrect.
The correct answer is: Approved change request review.
Question 33 A project team is working on a project involving the development of control system application. The nal deliverables are required to be
Not answered tested before delivery for ensuring direct loading of the application modules on customer's target system at the rst attempt.
Mark for Review Two project team members have differing opinions on the set up made for the test. One member insists on replication of the target system
controller hardware for carrying out the tests while the other suggests a simulator environment to be arranged for carrying out the test.
Availability of the replicated target system controller hardware poses a schedule constraint and can result in delay while the team is not sure
about the ef cacy of tests on simulator environment. What is the source of con ict?
Please select :
A. Technical opinion.
B. Schedule constraint.
C. Differing opinions of the team members involved.
D. Resource constraint.
Explanation :
The source of con ict is the differing technical opinions of the two project team members. Schedule constraint is a possible risk and is not a
source of the con ict. Differing opinions are not the root cause of the con ict; the con ict is on the different technical alternatives to address
the project needs. Resource constraint is not talked about in the question statement.
The correct answer is: Technical opinion.
Question 34 Which of the following are the outputs of "Manage Communications" that include performance measurement baseline (PMB)?
Not answered
Please select :
Mark for Review
A. Change Requests.
B. Communication management plan.
C. Organizational process assets.
D. Project Management Plan.
Explanation :
Correct Answer is option C.
Project Management Plan is the document that describes how the project will be executed monitored, and controlled. PMB is an approved,
integrated scope-schedule-cost plan for the project work against which project execution is compared to measure and manage performance.
The PMB includes contingency reserve, but excludes management reserve.
Change Requests are neither an input nor output of "Manage Communications" process.
Communication management plan and organizational process assets are outputs to "Manage Communications".
The correct answer is: Organizational process assets.
Question 35 Perform Quality Assurance process also provides an umbrella for continuous process improvement, which is an iterative means for improving
Not answered quality of all the processes.
Mark for Review Such Continuous Process Improvement helps project manager to:

Please select :
A. Reduces waste.
B. Eliminates activities that do not add value to the projects success.
C. It allows processes to operate at increased level of ef ciency and effectiveness.

Explanation :
Perform QA process provides means for improving all the processes continuously, due to iterative nature of this improvement cycle, QA helps
to improve quality of all the processes.
Ef ciently means getting the required output against given input and Effectively means with best possible combination of resources
generating the work of best quality which is reusable in future.
Note: For your information, manager generally keeps ef ciency as a goal and leader keeps ef ciency and effectiveness both as a goal. This is
the key difference in the role of manager and a leader.
Question 36 You, as a project manager, are challenged to justify why you need the best resources to succeed and to explain how the success of your project
Not answered will help drive the organizations and department's success.
Mark for Review Which of the following unique skills are very much essential while you are in this Acquire Project Team Process?
Please select :
A. Negotiating skills.
B. In uencing skills.
C. Writing Communication Skills.
D. Both A and B.
Explanation :
Your negotiating and in uencing skills are essential here. Negotiation is a strategy of conferring with parties of shared or opposed interests
with a view to compromise or reaching an agreement.
To do good negotiation you require focusing on issue not on people or position, when you ask high, become owner but when you listen to
answer from other party, you become child means accept what other person is saying and try to analyze innocently. This is a key point to be
realistic and practical during any negotiation.
Practice good active listening skills to be a better negotiator.
In uencing skills uses a strategy of sharing power and relying on interpersonal skills of negotiation to get others to cooperate towards
common goals.
Hence Choices A and B are incorrect choices.
To learn more about this topic : Refer Page 409 to 413 of PMBOK Guide - Fifth Edition.
Question 37 The bids have been obtained and the project team has evaluated them against the set criteria. Project recommendations have been sent to the
Not answered contracting department for negotiations and contract.

Mark for Review What should the project manager ensure next?
Please select :
A. Advise contracting of the budget.
B. Insist with contract on securing the lowest price to make savings.
C. Participate in the negotiations.
D. Contracting is not the project manager's responsibility.

Explanation :
The project manager should participate in the negotiations, to obtain a fair price and to ensure that the relationship with the seller is
established. A win-win negotiation and a good relationship with the seller is a must for success of the contract and the project.
Hence choice C is correct while choices A, B and D are incorrect.
The correct answer is: Participate in the negotiations.
Question 38 As a project manager which of the following will you choose to ensure regular evaluation of the project to satisfy the relevant quality
Not answered standards?
Mark for Review

Please select :
A. Quality Assurance.
B. Quality Control.
C. Quality Review.
D. Quality Planning.
Explanation :
Perform Quality Assurance process implements planned and systemic activities within the quality system to ensure that the project team and
the stakeholders meet the quality standards.
Option B Quality Control monitors speci c project results to determine compliance to relevant quality standards. Hence, choice B is incorrect.
Quality Planning identi es quality standards relevant to the project. Thus, choice C is incorrect.
Quality Review does quality audit and is a method of checking adherence to processes and deriving process improvement actions. Thus, choice
D is incorrect.
The correct answer is: Quality Assurance.
Question 39 You have been appointed as a project manager to manage a software development project for your client who is into supply chain domain. The
Not answered client had demanded the live demo of the software during each phase. The software is very much complex as it involves 2-D and 3-D graphics
Mark for Review and rotations of the images.
As it involves stakeholders from various parts of the globe, you use communication models to facilitate the communication and exchange the
information.
Which of the following plays a vital role while addressing client's demand?
Please select :
A. Communication Technology, Communication Method.
B. Communication Technology, Interpersonel Skills.
C. Communication Method, Cost Analysis.
D. Communication Model, Make-or-Buy decision.
Explanation :
Correct Answer is option A.
Inter-personel Skills is not a valid tools and techniques for any of the processes from Project Communication Knowledge area.
Cost Analysis is not a valid tools and techniques as per PMBOK, Also the question does not talk about the costs at all.
Communication model can also pay a vital role however Make-or-Buy is NOT a valid tools and techniques here.
Communication Technology is Speci c tools, systems, computer programs, etc., used to transfer information among project stakeholders.
Communication Method is a systematic procedure, technique, or process used to transfer information among project stakeholders.
Hence Options B, C and D are incorrect.
The correct answer is: Communication Technology, Communication Method.
Question 40 Which of the following is an input to "Manage Communications" process?

Not answered
Please select :
Mark for Review
A. Communications management plan.
B. Information gathering and retrieval system.
C. Information distribution methods.
D. Communication skills.
Explanation :
Communications management plan is an input to Manage Communications processes. Information gathering and retrieval system is a PMIS
system to have centralized information access to all stakeholders. Information distribution methods is a tool for Managing Communications to
stakeholders. Communication Skill is an interpersonal skill which is a tool used in "Manage Stakeholder Expectations".
The correct answer is: Communications management plan.
Question 41 Which of the following would facilitate a larger participation of sellers against an invitation to bid?
Not answered
Please select :
Mark for Review
A. Bidders' conference.
B. Advertising.
C. Letter of intent.
D. Single source order.
Explanation :
The purchaser may insert advertisements in newspapers, magazines, or in any other media meant for public distribution to secure a larger
response to the inquiry for procurement.

Bidders' conference is to ensure a common and correct understanding of the scope of work being procured. Letter of intent is an intimation of
intent to hire and it is not a tool for solicitation. Single source order implies a preferred supplier of the goods or services and restricts
competition.
The correct answer is: Advertising.

Question 42 You are the project manager for a Mining Project. You have been hired based on your past experience with projects of this nature.
Not answered
What kind of power is available to you in this project?
Mark for Review
Please select :
A. Coercive power.
B. Expert power.
C. Formal power.
D. Referent power.
Explanation :
Correct answer is Choice B.
You have been hired for the speci c knowledge in this area that makes you an expert on this subject matter and thus you will always have an
upper hand in this project for your knowledge hence you have expert power available to you in this project.
Hence Choice A, C and D are incorrect choices.
The correct answer is: Expert power.
Question 43 Your organization produces various health drinks and are popular among the sport persons. You are appointed as a project manager to manage
Not answered a project of producing a new type of health drink on a trial basis which should be rich source of Vitamin C.
Mark for Review You are in the process of collecting the information and distributing it to the key stakeholders as per their needs and interests. You want to
notify few stakeholders about the issues resolved.Which of the following outputs of Manage Communications would include stakeholder
noti cations?
Please select :
A. Organizational Process Assets Updates.
B. Enterprise enviornmental factors.
C. Plan Communications Management.
Explanation :
"Manage Communications" is an executing process. The process includes the activities such as collection of all baseline data, and distribution
of performance information to stakeholders.
Organizational Process Assets include Plans, processes, policies, procedures, and knowledge bases that are speci c to and used by the
performing organization.
Enterprise environmental factors are the conditions, not under the immediate control of the team, that in uence, constrain, or direct the
project, program, or portfolio.
Plan Communications Management is the process NOT an output.

To learn more about this topic : Refer Page 297 & 302 of PMBOK Guide - Fifth Edition.
The correct answer is: Organizational Process Assets Updates.
Question 44 You are engaged in making sure that the correct processes are followed.
Not answered
Which of the following processes are you engaged in?
Mark for Review Please select :
A. Perform Quality Assurance.
B. Validate Scope.
C. Control Communications.
D. Manage Project Team.
Explanation :
Validate Scope involves obtaining acceptance of the deliverable.

Control Communications involves creating and reporting performance of the project.
Manage Project Team involves human resource management for the project.
Also, with regard to performance, you take action when you see that a project team member is not performing.
Perform Quality Assurance involves making sure that correct processes are followed.
The correct answer is: Perform Quality Assurance.
Question 45 Which of the following is the correct combination of quality tool and its description?
Not answered
Please select :
Mark for Review
A. Control Charts/to display the sequence of the steps and branching possibilities.
B. Tree Diagrams/known as systematic diagrams, used to represent decomposition hierarchies.
C. Ishikawa/to perform data analysis.
D. MatriX diagram/to nd out the root cause and effect of the problem.
Explanation:
Flow charts are used to display the sequence of the steps and branching possibilities NOT the control charts.
Ishikawa diagrams are used to out the root cause and effect of the problem.
MatriX diagrams are used to perform data analysis.
The correct answer is: Tree Diagrams/known as systematic diagrams, used to represent decomposition hierarchies.
Question 46 What sort of work do the project deliverables include?

Not answered
Please select :
Mark for Review
A. It includes the change requests.
B. It is the nal product of the project.
C. Deliverables include all the project work and product work required to be completed by the project management plan.
D. The deliverbles is the nal output of the project.

Explanation :
Option C is the correct answer.
The change requests those are approved are incorporated in the deliverables. Deliervables is NOT just projects' nal product or output.
So options A, B and D are invalid.
The correct answer is: Deliverables include all the project work and product work required to be completed by the project management plan.
Question 47 What is the best method for successful con ict management?
Not answered
Please select :
Mark for Review
A. Collaborate / Problem Solve.
B. Withdraw / Avoid.
C. Smooth / Accomodate.
D. Force / Direct.
Explanation :
Con ict management is Handling, controlling, and guiding a con ictual situation to achieve a resolution.
Collaborate/Problem Solve implies the project manager will work with all parties to nd a resolution that involves multiple viewpoints and
negotiate for the best solution. This technique reinforces mutual trust and commitment.
A con ict will be treated as a problem for which the project manager has to nd a solution. The project manager will conduct an in-depth root
cause analysis of the reason for the occurrence of the con ict, encourage open discussions to allow parties to express their areas of
disagreement, and then arrives at a solution.
Withdraw/Avoid means the project manager simply chooses to avoid the con ict, and allows the persons involved in the con ict to nd their
own solution. No action is taken by the project manager.
Smoothing or Accommodating means the project manager is involved in the con ict, tries to avoid areas of disagreements, and focuses on
commonalities. Smoothing is a way to avoid tough discussions.
Force/Direct means a decision is taken in favor of one partys viewpoint at the expense of others. It can demoralize the team members and
may cause to increase the con icts. It is a win-lose approach.
The correct answer is: Collaborate / Problem Solve.
Question 48 In which of the following motivational theories, do hygiene factors play a part?
Not answered
Please select :
Mark for Review
A. Herzberg's.
B. McGregor's.
C. Theory Y.
D. Maslow's hierarchy.
Explanation :
Herzberg's Theory states that there are two factors that contribute to motivation. They consist of the 'hygiene factors' (for example: the work
environment) and 'motivators' (for example: job satisfaction).
McGregor has classi ed managers into two categories, namely - Theory X managers and Theory Y managers. Theory X managers think that all
people are basically lazy and that unless they are threatened or in some way forced to do work, they will not do any work.
On the other hand, theory Y managers feel that people would always try to do a good job.
According to Maslow's theory, there is ve-level hierarchy of needs (physiological, safety, love and affection, esteem, self-actualization) and the
lower need is to be satis ed rst before satisfying the higher need.
The correct answer is: Herzberg's.
Question 49 Which tools and techniques are recommended for developing a project team?
Not answered
Please select :
Mark for Review
A. Performance assessment, recognition and rewards, and team building.
B. Training, team building, and ground rules.
C. Team building, creating organizational charts, and assessing individual's performance.
D. Setting ground rules and assessing team members based on those rules.
Explanation :
Building teamwork and friendliness is important to the project's success. Activities such as team building and recognition and rewards can
make a project successful and help it overcome barriers.
Training includes all the activities designed to enhance the competencies of the project team members. Training can be formal or informal. If
project team members lack necessary management or technical skills, such skills can be developed as part of the project work.
Ground rules establish clear expectations regarding acceptable behavior by project team members. Early commitment to clear guidelines helps
to reduce misunderstandings and increase the productivity.
Team building activities can vary from a 5-min agenda item in a status review meeting to an off-site, professionally facilitated experience
designed to improve interpersonal relationships. The main objective of team building activities is to help individual team members work
together ef ciently.
Hence Choices A, C and D are incorrect choices.
The correct answer is: Training, team building, and ground rules.
Question 50 Ms. Leena is managing a project for designing the costumesfor one of the movies from Hollywood. The movie is based on ancient history. Ms
Not answered Leena and her team have to dolots of studies and research during the project. During the discussion with the costume director, she raises a
Mark for Review concern that in the most of the designs the team has prominently used the purple colour.
Which of the following documents best describe the outcome of the meeting?
Please select :
A. Issue Log.
B. Change Requests.
C. Stakeholder Register.
D. Project Charter.
Explanation :
Issue log is an output of "Manage Stakeholder Engagement" process. Issue log describes the issue that may arise during "Manage Stakeholder
Engagement" process.
Change Requests includes corrective and preventative actions or changes to the project or products.
Stakeholder register is an input to the process but it does not include details about the changes.
Project Charter too does not include the details about the changes. It is developed during initiating and authorizes project manager to utilize
organization's resources.
The correct answer is: Issue Log.
Question 51 You are managing a large project for the chain of hospitals. The client wants to use the cutting edge technology and an online application for
Not answered storing all kinds of data. You are in the "Direct and Manage Project Work" process.
Mark for Review What are the two tools & techniques that can be applied during this process?
Please select :
A. PMIS, Expert Judgment.
B. PMIS, Delphi Technique.
C. No tools are required during this process as the product is prepared in this process.
D. Expert Judgment, Make or Buy Analysis.
Explanation :
An information gathering technique used as a way to reach a consensus of experts on a subject. Experts on the subject participate in this
technique anonymously. A facilitator uses a questionnaire to solicit ideas about the important project points related to the subject. The
responses are summarized and are then recirculated to the experts for further comment. Consensus may be reached in a few rounds of this
process.
The Delphi technique helps reduce bias in the data and keeps any one person from having undue in uence on the outcome. It is applicable in
the planning processes.
Make-or-Buy Analysis is the process of gathering and organizing data about product requirements and analyzing them against available
alternatives including the purchase or internal manufacture of the product.
Hence options B, C and D are incorrect.
The correct answer is: PMIS, Expert Judgment.
Question 52 You have been managing projects independently for last 8 years. You have been using project management information system in your tasks.
Not answered
All of the following are characteristics of the project management information system (PMIS) EXCEPT:
Mark for Review
Please select :
A. It is part of the enterprise eniornmental factors.
B. It provides access to an automated tool, such as a scheduling software tool, a con guration management system, an information
collection and distribution system, or web interfaces to other online automated systems.
C. It is an information system consisting of the tools and techniques used to gather, integrate, and disseminate the outputs of project
management processes. It is used to support all aspects of the project from initiating through closing, and can include both manual and
automated systems.
D. It helps the project manager to generate test results automatically.
Explanation :
Project management information system (PMIS) is an information system consisting of the tools and techniques used to gather, integrate, and
disseminate the outputs of project management processes. It is used to support all aspects of the project from initiating through closing, and
can include both manual and automated systems. It does not generate test results automatically.
Hence options A, B and C are incorrect.
The correct answer is: It helps the project manager to generate test results automatically.
Question 53 By active listening, what does a project team member do?

Not answered
Please select :
Mark for Review
A. Makes the person who is speaking feel attered.
B. Uses an excessive amount of non-verbal signals.
C. Guesses what other team members say.
Explanation :
None of the choices talk about active listening.
Hence Choices A, B and C are incorrect.
The correct answer is: None of the above.
Question 54 You have been appointed as a project manager to manage a complex project in the power sector. A project team is scattered across North
Not answered America, South America, Brazil, South Africa, India and Europe. The leading companies in the power sector are involved in this project and
Mark for Review around 53 project core team members managing various teams across theglobe.
Which of the following would have the GREATEST impact on making the situation easier to manage?
Please select :
A. Initial scope document.
B. A staf ng management plan.
C. Change Control Board.

D. Requirments Documentation.
Explanation :
Due to high complexity of the project and inherent characteristics of the project, it involves large teams scattered across globe. So the biggest
challenge is to have the appropriate teams at various locations.
The correct answer is: A staf ng management plan.
Question 55 You have been working as a project manager since last 2 years and learning various aspects of project management.
Not answered
As per PMBOK, which of the following is not true about the leadership?
Mark for Review
Please select :
A. Leadership is concerned with the results only.
B. Leadership involves focusing the efforts of a group of people towards a common goal.
C. Respect and trust are the key elements of effective leadership.
D. Leadership is helping people to energize themselves to overcome barriers to change.
Explanation :
As per PMBOK, appendix X3. the project manager acquire a balance of technical, interpersonal and conceptual skills throughout the project.
Examples of Interpersonal skills are leadership skills, motivation, communication etc.
To learn more about this topic : Refer page 279, Appendix X3 of PMBOK Guide - Fifth Edition.
The correct answer is: Leadership is concerned with the results only.
Question 56 You are a project manager managing a project that involves various stakeholders from your organization. The public relation department is
Not answered one of the key stakeholders of your project.
Mark for Review Your project is acrucial one for the organization and the shareholders. You are responsible for engaging and managing the various
stakeholders in a project to maximize the positive impact. You also need to understand the organizational communication requirements.
Which of the following inputs would be the best suitable for managing stakeholder engagements?
Please select :
A. Stakeholder Management Plan, Organizational Process Assets.
B. Communication Management Plan, Change Log.
C. Stakeholder Management Plan, Communication Management Plan.
D. Communication Skills.
Explanation :
Stakeholder Management Plan describes the methods and technologies used for stakeholder communication.
Plans, processes, policies, procedures, and knowledge bases that are speci c to and used by the performing organization. It also includes
organizational communication requirements.

Communication Management Plan provides guidance and information on managing stakeholder expectations such as stakeholders
communication requirements, escalation process.
Change log documents the changes that occur during a project Communication skills is a tools and techniques NOT an input.
Hence Options B, C and D are incorrect.
The correct answer is: Stakeholder Management Plan, Organizational Process Assets.
Question 57 The Unique Software incorporation is running a project on providing banking solutions for their client located in Paris. The project team
Not answered members are having con icts on prioritizing the schedule because of the unrealistic timelines imposed by the client.
Mark for Review In such a situation, who is responsible for solving con ict over priorities between activities?
Please select :
A. Project Manager.
B. Functional Manager.
C. Sponsor.
D. Project Team.
Explanation :
The role of the project manager is to solve con ict over priorities between activities.
The functional manager owns the team members, but does not take the responsibility that is internal to the project.
The project sponsor solves con ict over priorities between projects, but not between activities.
The role of team members is to perform the speci c activity assigned to them and they are hence not in a position to understand the
importance of an activity that is not assigned to them.
The correct answer is: Project Manager.
Question 58 What should the project manager do once the change control board approves the changes requested for the project?
Not answered
Please select :
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A. Update the required baselines, project management plan sections and project documents.
B. Communicated appropriately to the customer, stake holder, project team and the management.
C. Update the risk register.
D. Update Organizational process assets.
Explanation :
Once the changes have been approved, they need to be incorporated into the project baseline as the rst step and then actions should be
taken to implement them as per the planned.
The correct answer is: Update the required baselines, project management plan sections and project documents.
Question 59 You have decided to procure few components of the juice bottles from the vendors. You have received the proposals from them.
Not answered
You arein the process of comparing the different suppliers and rate their proposals, which of the following should you use.
Mark for Review
Please select :
A. Bidder Conferences.
B. Quali ed Seller Lists.
C. Procurement Documents.
D. Proposal Evaluation techniques.

Explanation :
Proposal Evaluation Techniques is the The process of reviewing proposals provided by suppliers to support contract award decisions.
Bidder Conferences are the The meetings with prospective sellers prior to the preparation of a bid or proposal to ensure all prospective
vendors have a clear and common understanding of the procurement. Also known as contractor conferences, vendor conferences, or pre-bid
conferences.
Quali ed Seller Lists and Procurement Documents are the documents NOT the tools.
The correct answer is: Proposal Evaluation techniques.
Question 60 The Issue log is an important output of the "Manage Stakeholder Engagement" process.
Not answered
Which of the following best describes the reason for it?
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Please select :
A. It is used to document and monitor elements under discussion or in dispute between project stakeholders.
B. Issues are logged into change requests.
C. Issue log documents identi ed risks and risk responses.
D. Once the project plan is baselined, there is no need to keep issue log.
Explanation :
Issue log is a a project document that is used to document and monitor the elements under discussion or in dispute between the project
stakeholders. It correctly explains the use of Issue log.
Change requests are never documented in Issue log, those are documented in Change Log and Change requests documents. Change request
does not documents risks either.
Risks are recorded in the risk register.
PMBOK does not agree with option D, the baselined documents may be updated during the project life cycle subject to formal change control
process. The issues may be raised during project life cycle.
The correct answer is: It is used to document and monitor elements under discussion or in dispute between project stakeholders.
Question 61 Why "Comminications Management Plan" should be an input to "Manage Communications" process?
Not answered
Please select :
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A. Communications Management Plan describes how Change Requests should be managed.

B. Communications Management Plan describes how project communications will be planned structured, monitor and controlled.
C. Communications Management Plan describes how stakeholder engagements will be managed.
D. Communications Management Plan describes how Lessons learned should be documented.
Explanation :
"Manage Communications" is an executing process that includes the activities such as collection of all baseline data, and distribution of
performance, information to stakeholders.
The input to "Manage Communications" is Communications management plan, Work performance reports, Enterprise environmental factors
and organizational process assets updates.
Communications Management Plan describes how project communications will be planned structured, monitor and controlled. It does not
describe how changes should be managed, it is documented in change management plan.
The stakeholder management plan describes how the stakeholder engagement levels should be managed. Though options D describes the
correct statement, option B is the best option in the given options.
The correct answer is: Communications Management Plan describes how project communications will be planned structured, monitor and
controlled.
Question 62 Which of the following techniques helps to coordinate and harmonize the groups and theproject teams toward accomplishing the project
Not answered objectives?
Mark for Review

Please select :
A. Problem solving skills.
B. Communication Skills.
C. Management skills.
D. Forcing.
Explanation :
Management Skills is the best option in the given options.
Hence Choices A, B and D are incorrect.
The correct answer is: Management skills.
Question 63 You as a project manager understands that negotiation is an integral part of the project management.
Not answered
In which of the following situations, negotiations are the most effective ?
Mark for Review
Please select :
A. When the parties involved have to mutually gain from each other and they focus on interests and issues rather than on positions.
B. When the parties involved are hostile to each other.
C. When the parties involved are friendly to each other.
D. When the parties involved have a common approach to problem solving.

Explanation :
Choice A is correct answer.
Negotiation is the process and activities to resolving disputes through consultations between involved parties.
Both the parties should feel that they have won.
The win-win negotiating style is preferred but not always achievable.
The correct answer is: When the parties involved have to mutually gain from each other and they focus on interests and issues rather than on
positions.
Question 64 The project manager has identi ed the expectations and needs of the stakeholders. Based on the stakeholder management plan the project
Not answered manager tries to manage the stakeholders. During the project life cycle, while dealing with the issues raised by the stakeholders, he identi ed
Mark for Review new communication needs and the need ofnew communication technology.
Which of the following documents would include the updated information regarding the communication needs and technology?
Please select :
A. Communication Management Plan.
B. Stakeholder Management Plan.
C. Change Log.
D. Organizational Process Assets.
Explanation :
All the options given are inputs to "Manage Stakeholder Engagement" process. However "Communication Management Plan" includes the
stakeholder communication requirements, communication technology, communication methods and communication models that should be
used during the project life cycle.
Stakeholder management plan provides strategies for managing stakeholders.
Change Log does not include the required information speci ed in the question.
Organizational Process Assets is an invalid option.
The correct answer is: Communication Management Plan.
Question 65 Which of the following is an input to "Manage Stakeholder Engagement" process?

Not answered
Please select :
Mark for Review
A. Communication Management Plan.
B. Issue Log.
C. Work Performance Information.
D. Procurement Management Plan.
Explanation :

Communication Management Plan is a subsidiary plan of the project management plan that de nes the component of the project, program, or
portfolio management plan that describes how, when, and by whom information about the project will be administered and disseminated.
Work Performance information is based on the work performance data. It is a correlated and contextualized information on how the project is
performing.
Issue log is an output of "Manage Stakeholder Engagement" process.

Procurement Management Plan is a component of the project or program management plan that describes how a project team will acquire
goods and services from outside the performing organization.
The correct answer is: Communication Management Plan.
Question 66 You have decided to procure most of the components of the nal products from the preferred vendors. You have completed "Plan Procurement
Not answered Management" process and now in the process of conducting procurement.
Mark for Review Which of the following documents contains information about the speci cations of the components, the quantity required, quality levels, work
locations and theperformance data?
Please select :
A. Procurement Statement of Work.
B. Seller Proposals.
C. Make-or-Buy Decisions.
D. Advertising.
Explanation :
Procurement Statement of Work - Describes the procurement item in suf cient detail to allow prospective sellers to determine if they are
capable of providing the products, services, or results.
Seller Proposals- Formal responses from sellers to a request for proposal or other procurement document specifying the price, commercial
terms of sale, and technical speci cations or capabilities the seller will do for the requesting organization that, if accepted, would bind the
seller to perform the resulting agreement.
Make-or-Buy decisions is an input to "Conduct Procurements" process however it documents need of buying products from outside the project
boundaries in stead of make them inhouse. Advertising is a tool NOT an input.
The correct answer is: Procurement Statement of Work.
Question 67 Who is responsible for ensuring the implementation of quality control procedures in the project?
Not answered
Please select :
Mark for Review
A. Functional manager.
B. Team.
C. Project manager.
D. Quality assurance division.

Explanation :
Control Quality is the process of monitoring and recording results of executing the quality activities to assess performance and recommend
necessary changes.
The project manager owns the responsibility of ensuring that the recommended all quality procedures are deployed and adhered to in the
project processes.
Functional manager, team, and the quality assurance division do not own the responsibility of the project performance.
The correct answer is: Project manager.
Question 68 While planning for quality, the project manager identi ed many procedures that should be followed during project life cycle because one of
Not answered the project objectives was the quality. The project duration is 18 months and project is in the 49th week. The team has gained the domain
Mark for Review knowledge and the technical expertise.
He decided to look for non- value added activities in thedifferent phases of the project. What should the project manager do in his/her project
during execution to nd non-value added activities?
Please select :
A. Use ow charts in the plan quality process to avoid non-value added activities.
B. Use the process analysis in the perform quality assurance process to isolate non-value added activities.
C. Use the Pareto chart in the Control Quality process to eliminate all non-value added activities.
D. Use cause and effect diagrams in the Control Quality process to identify non-value added activities.
Explanation :
Continuous process improvement is an iterative task that is carried out throughout the project. In this scenario, the question speci cally asks
about the execution phase of the project.
Perform quality assurance is the only quality process in execution. This process is undertaken in the execution phase to eliminate waste and
non-value added activities.
An important tool used for this purpose is the process analysis. Hence, project managers must use process analysis in the perform quality
assurance process to isolate non-value added activities.
The correct answer is: Use the process analysis in the perform quality assurance process to isolate non-value added activities.
Question 69 Mr. Tom is a seasoned project manager and has recently joined a new organization. He has been appointed as a project manager to manage an
Not answered industrial design project. The organization has been using many processes. Mr. Tom has decided to analyze the defects that have been
Mark for Review reported by a quality control group. He interacted with other project managers also and has found a pattern of defects occurring in his projects
is similar to the pattern found in other projects too. He thinks there might be a problem in one of the design processes that the organization is
using over the past few years.
He used Cause and Effect diagram to determine the root cause for the problem and recommended changes in the process so as to improve the
performance in the future.
According to PMBOK, What process is he performing?
Please select :
A. Control Quality.
B. Perform Quality Assurance.
C. Perform Quantitative Risk Analysis.
D. Plan Quality.
Explanation :
Perform Quality Assurance is making sure that correct processes are followed and checks the conformance with the standards. The purpose of
"Perform Quality Assurance" process is to the quality requirements and results from the quality control measurements.
Quality control validates the deliverables generated in Direct and Manage Project Work process, are as per requirements or not. Control
Quality process checks the quality of the deliverables.
Plan Quality is the process of identifying relevant quality standards applicable to the project. Thus choice B is incorrect.
Perform Quantitative risk analysis deals with measurement of the probability and impact of occurrence and consequence of the risk event,
respectively.
Hence options A, C and D are incorrect answer.
The correct answer is: Perform Quality Assurance.
Question 70 What is the purpose of Perform Quality Assurance process?

Not answered
Please select :
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A. Monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.
B. Auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and
operational de nitions are used.
C. Leading and performing the work de ned in the project management plan and implementing approved changes to achieve the project's
objectives.
Explanation :
Perform Quality Assurance is the process of auditing the quality requirements and the results from quality control measurements to ensure
that appropriate quality standards and operational de nitions are used.
Option A states the purpose of Control Quality Process. Option A states the purpose of Direct and Manage Project Work.
The correct answer is: Auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality
standards and operational de nitions are used.
Question 71 You are managing a team of fteen resources. Three of the resources are responsible for controlling the quality. The team has informed you
Not answered that they are ready to check the quality of the deliverables.
Mark for Review What should the team require for completing the tasks? .

Please select :
A. Quality Metrics.
B. Quality Control Measurements.
C. Quality Analysis.
D. Quality Audits.
Explanation :
Quality Control Measurements are the outputs of Control Quality process and used by Perform quality assurance process.
Perform Quality assurance is a process of knowing how the project is proceeding, and to satisfy on-project quality standards.
Quality Analysis is not a valid PMBOK process.
Quality Audits is a tools and techniques NOT an input.
The correct answer is: Quality Metrics.
Question 72 A speci c document that lists all of the working days as well as all of the nonworking days that is used to keep track of the availability and
Not answered capability of the project management team and various other resources (machines and material) during the project life cycle is called a
Mark for Review ____________?
Please select :
A. Resource calendar.
B. Human resource planning.
C. Activity duration estimating.
D. Reserve analysis.
Explanation :
Resource Calendar refers to a composite calendar that includes the availability capability and skills of human resources for activity allocation.
Choice B human resource planning is too broad a term and does not speci cally maintain the resources availability.
Choice C Activity duration estimating estimates the work effort required to complete the jobs in hand.
Choice D refers to time reserves or buffers in the project for completing the schedule activities. Since the corrective action is not documented,
the NEXT step is to document, i.e., choice C, 'assess if the action should be documented'.
The correct answer is: Resource calendar.
Question 73 The three 'I's' of stakeholders are...?

Not answered
Please select :
Mark for Review
A. Interest, in uence and importance
B. Importance, inquiry and in uence

C. In uence, inquiry and importance
D. Independence, in uence and inquiry
Explanation :
Interest, in uence and importance

The correct answer is: Interest, in uence and importance
Question 74 A project sponsor assign the project manager during the development of the project charter to get the best from the project manager.
Not answered
What should be the responsibility of the project manager during the development of the project charter?
Mark for Review
Please select :
A. Validates the alignment of the project to the business strategy and ongoing work of the organization.
B. Obtain the fundamental understanding of the project requirements.
C. Understanding of the ef cient resource allocation to project activities.
Explanation :
The project manager needs to validate the alignment of the project to the business needs and ongoing work of the organization. He also
responsible for understanding the project requirements and ef cient resource allocation to project activities.
Choice A, B and C are all correct.
Hence the correct answer is choice D: Validates the alignment of the project to the business strategy and ongoing work of the organization,
Obtain the fundamental understanding of the project requirements, Understanding of the ef cient resource allocation to project activities.
Question 75 Which of the following statements related to the project charter are wrong.
Not answered
Please select :
Mark for Review
A. A project charter is a contract.
B. Authorizes the project manager and existence of the project.
C. Project manager has no responsibility even if assigned during the development of the charter.
D. Both A and C.
E. Both A and B.
F. Both B and C
Explanation :
Project charter is not a contract because there is no consideration of money promised or exchanged in its creation.
Project has responsibility when assigned to the project during the development of the charter.
The correct answer is: Both A and C.
Question 76 The project manager is in the process of documenting communication needs and modes of communications during the project life cycle.
Not answered
Which of the following documents de nes the contents of performance reports?
Mark for Review
Please select :
A. Project plan.
B. Communications management plan.
C. Project reports.
D. Project records.
Explanation :
'Communications management plan' is a document that provides a description of the information to be distributed, including the format,
content and the level of detail of project performance reports.
Project Plan is not a valid PMBOK term.
Project reports describes the status of the project.
Project records includes status reports, presentations etc.
The correct answer is: Communications management plan.
Question 77 The project manager is discussing with the lead business analyst in the LCH project. He is asking about the advantages of tracing the
Not answered requirements in the project. Lead business analyst explained the advantages to him.
Mark for Review What should be the bene ts of tracing requirements?
Please select :
A. Helps to ensure that each requirement adds business value.
B. Helps to meet customer expectations.
C. Helps to manage scope.
E. Both A and B
F. Both B and C
Explanation :
Tracing requirements helps to get all the bene ts listed in choice A, B and C.
Hence the correct answer is choice D: Helps to ensure that each requirement adds business value, helps to meet customer expectations, helps
to manage scope.
Question 78 Which of the describes the higher-level needs of the organization such as business issues or opportunities, and reasons why a project has been
Not answered undertaken?
Mark for Review

Please select :
A. Business requirements
B. Stakeholder requirements
C. Solution requirements
D. Functional requirements
Explanation :

Business requirements describes the higher-level needs of the organization such as business issues or opportunities, and reasons why a
project has been undertaken.
The correct answer is: Business requirements

Question 79 What is the key bene t of "De ne Scope" process in a project's life-cycle?
Not answered
Please select :
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A. Describing boundaries by de ning which requirements to be included and which ones to be excluded.
B. De ning the requirement in a way that it can be "win win" for all the stakeholders.
C. Preventing too much communication between various stakeholders.
D. The project goals to be agreeable to all the parties.
Explanation:
The bene t of de ne scope is to describe boundaries by de ning which requirements to be included and which ones to be excluded from the
project Scope.
The correct answer is: Describing boundaries by de ning which requirements to be included and which ones to be excluded.
Question 80 Which of the following skills would be the most critical for determining the project manager's ability in team development?
Not answered
Please select :
Mark for Review
A. Risk management skills.
B. General management skills.
C. Quality management skills.
D. Project planning skills.
Explanation :
The project manager's general management skills - leading, communicating and problem solving, would speci cally in uence the abilities of
the project manager in facilitating team development for the project. Risk management, quality management and project planning skills are
aspects that do not draw on the human resource management skills, they are part of project manager's technical skills actually.
To learn more about this topic : Refer Appendix X3 of PMBOK Guide - Fifth Edition.
The correct answer is: General management skills.
Question 81 Kevin and Pratibha are stakeholders in your current project. Pratibha is in the high power, low interest quadrant of the Power Interest grid and
Not answered Kevin is in the low power, high interest quadrant. You are aware that the project manager must possess various soft skills and technical skills
Mark for Review for the successful project completion. Decision making is very important skill a project manager should have to lead the team towards long
term success.
Which of the following step does not belong to six-phase decision-making model?

Please select :
A. Ideas to Action
B. Solution Evaluation Planning
C. Solution Action Planning
D. Problem Escalations
Explanation :
In a six-phase decision making model, the project manager must de ne the problem rst. This model is used by project manager and project
team members both. After de ning, he/she must generate problem solution; generate ideas to action, plan solution action and plan solution
evaluation.
Once the solution is implemented, he must evaluate the outcome and process. Therefore, except problem escalation all other phases are part
of this model.
The correct answer is: Problem Escalations
Question 82 Which of the following is the main reason for the project manager to have close coordination with business analyst during the development of
Not answered the project charter?
Mark for Review

Please select :
A. Business analyst is involved in the needs assessment and business case that build the foundation for determining the project objectives
and it is the key inputs to project charter.
B. No values in coordinating with business analyst.
C. Business analyst would help you in managing the project later.
D. Help the project manager to clarify his doubt related to the business analysis.
Explanation :
Project manager can know more about the background behind the project objectives by having close interaction with the business analyst.
Choice B, C and D are all wrong.
Hence the correct answer is choice A: Business analyst is involved in the needs assessment and business case that build the foundation for
determining the project objectives and it is the key inputs to project charter.
The correct answer is: Business analyst is involved in the needs assessment and business case that build the foundation for determining the
project objectives and it is the key inputs to project charter.
Question 83 Sam is the project manager in the American express bank. He is focusing more on the business analysis from the beginning and have very
Not answered close interaction with the business analyst in the project regularly.
Mark for Review What are the bene ts he achieved by doing so?
Please select :
A. High-quality requirements are produced resulting in the development of products and services that meet customer expectations.
B. Stakeholders are more engaged in the process and buy-in is more readily achieved.
C. Implemented solutions deliver business value and meet stakeholder needs.
E. Both A and B
F. Both B and C
Explanation :
When business analysis is properly accounted for and executed on projects, the bene ts listed in choice A, B and C are all achieved.
Hence the correct answer is choice D: High-quality requirements are produced resulting in the development of products and services that
meet customer expectations, stakeholders are more engaged in the process and buy-in is more readily achieved, implemented solutions
deliver business value and meet stakeholder needs.
Question 84 A team member comes to you (the project manager) privately and informs you that an employee of your customer is making unwelcome
Not answered advances.
Mark for Review The team member has repeatedly requested that this person stops, but the advances continue.
What is the BEST course of action?
Please select :
A. Privately confront the customer's employee and threaten legal action if the advances do not stop.
B. Suggest that the team member avoid contact with the customer's employee.
C. Contact the employee's manager to arrange a meeting to discuss the matter.
D. Facilitate a meeting with the team member, the customer's employee, and yourself, to allow the two to work it out amicably.
Explanation :
The best person to whom you need to inform is the employee's manager. The employee's manager knows his employee and is empowered to
take the best action.
To learn more about this topic : Refer to PMI's Code of Ethics and Professional Conduct..
The correct answer is: Contact the employee's manager to arrange a meeting to discuss the matter.
Question 85 Which of the following statements regarding cross- cultural difference is true?
Not answered
Please select :
Mark for Review
A. Communicating across cultures should only be done using appropriate language.
B. Cultural differences should be suppressed not allowing to disrupt project work.
C. Looking at the different ways how stakeholders from different countries organize their projects.
D. Imposing cultural beliefs on others.
Explanation :
It is unethical to the profession to impose the cultural beliefs on others and suppressing the cultural differences which hinders the project.
Hence choices B and D are incorrect.
Communication can take place in the form of nonverbal actions also. Hence communicating only by language is not complete. Hence choice A
is incorrect.
Hence choice C is correct while other choices are incorrect.
To learn more about this topic :Refer to PMI's Code of Ethics and Professional Conduct.
The correct answer is: Looking at the different ways how stakeholders from different countries organize their projects.

Question 86 You are the project manager of a $ 20 million project and your team members are located in 15 different countries. This is the rst time you
Not answered are handling such a project where the team members belong to diverse cultures.
Mark for Review You visit your team members and you are experiencing some disoriented feelings.
This is an example of which of the following?
Please select :
A. Cultural Shock.
B. Cultural Diversity.
C. Virtual Project Management.
D. Distributed Team Meetings.
Explanation :
'Cultural Shock' refers to disoriented feelings experienced while working in foreign countries.
The correct answer is: Cultural Shock.
Question 87 The customer tells the project manager that he cannot make payment for the agreed amount.
Not answered
What is the FIRST thing the project manager should do?
Mark for Review
Please select :
A. Stop work.
B. Reduce the scope of work and enter closure.
C. File legal case against the customer.
D. Release part of the project team.
Explanation :
The best thing is to deliver the customer, based on whatever he can pay. Therefore, reducing the scope of work and entering closure, is a
solution by which neither you nor the customer will suffer much.
The correct answer is: Reduce the scope of work and enter closure.
Question 88 The following information has been made available for selection. If project A is nally selected, what is the opportunity cost?
Not answered
Mark for Review
Please select :
A. 1.9
B. 23000
C. 25000
D. 38000
Explanation :
Opportunity Cost: It is the monetary value that is forgone when one action is chosen over another. For us, it simply re ects what money is
lost by choosing one project over another, and its the entire value of the opportunity not chosen.
To avoid confusion, you remember this as: (LOST) Opportunity cost.

The opportunity cost of selecting one project over another is equal to the NPV of the other project. In the situation described project C is
dropped outright as the BCR is very low.
Hence selection choice is either Project A or Project B. As mentioned in the example, Project A is nally selected, so we can say that...Project A
is selected over Project B.
So as per de nition, Opportunity cost when we select Project A

= Cost of losing the opportunity of getting NPV if we could have selected Project B
= 23000.
Making a choice between projects A and B the opportunity cost of choosing A over B is equivalent to the NPV of B which is $23000.
Choice A is the BCR of project B and is not an opportunity cost. Choice C is the NPV of project A which has been selected and is hence not a
lost opportunity.
Choice D is the sum of NPV of projects B and C where project C does not qualify for selection.
The correct answer is: 23000
Question 89 Ms. Chanda is a seasoned project manager and understands the signi cance of stakeholders in uence on projects' success.
Not answered
She has been appointed as a project manager to manage a complex project that involves various stakeholder including product designers from
Mark for Review eight branch of ces across globe. She contacts sponsors, head of departments andSMEs to seek their guidance.
Which of the following tools and techniques would help her to identify the stakeholders?
Please select :
A. Meetings.
B. Expert Judgment.
C. Stakeholder Analysis.
D. Stakholder Register.
Explanation :
Multiple classi cation models such as Power/interest grid, Power/In uence grid, In uence/impact grid, Salience model are used for

stakeholder analysis. This technique helps to determine stakeholder management strategies.
Meetings are project meetings that can be used to exchange and analyze the information about roles, interests, knowledge.
Expert Judgement is also one of the tools and techniques applied while identifying the stakeholders and can be obtained through individual
consultations or through group discussions.
Stakeholder register is an output of "Identify Stakeholders" process NOT a tool or technique.

Hence options A, C and D are incorrect options.
The correct answer is: Expert Judgment.
Question 90 What is the best description of "Rolling Wave Planning"?

Not answered
Please select :
Mark for Review
A. An iterative planning technique in which the work to be accomplished in the near term is planned in detail, while the work in the
future is planned at a higher level.
B. Planning rst part of the project.
C. Planning entire project rst and nalize the complete schedule for all the tasks.
D. Unless and until the project planning is complete you don't start executing the project.
Explanation :
You plan all the phases of the project progressively NOT just rst part. Also we do not use the term First part, you may divide project into
phases. You may not be able to prepare the detailed schedule of the entire project on the rst day of the project.
Option D is also invalid Hence options B, C and D are incorrect.
The correct answer is: An iterative planning technique in which the work to be accomplished in the near term is planned in detail, while the
work in the future is planned at a higher level.
Question 91 Who create the business need associated with the business case by using various stakeholders input?
Not answered
Please select :
Mark for Review
A. Business Analyst
B. Project Manager
C. Project Sponsor
D. Customer
Explanation :
The correct option is option A.
The business analyst creates the business need and cost-bene t analysis associated with the business case by using various stakeholders
input.
The correct answer is: Business Analyst
Question 92 You have been appointed as a project manager to manage a project that was already started. The previous project manager has been asked to
Not answered manage some other project. Some of the components of the nal product are being procured from the vendor.
Mark for Review You are going through the procurement documents and referring to the Organizational Process Assets along with the charter to decide the
stakeholders involved in the project.
Which of the following is an output of this process?
Please select :
A. Stakeholder list.
B. Stakeholder register.
C. Communication requirements Plan.
D. Stakeholder Analysis.
Explanation :
Stakeholder list is NOT a valid document as per PMBOK Stakeholder Register is a A project document including the identi cation, assessment,
and classi cation of project stakeholders.
1. Communication requirements Plan is NOT a valid output of the process
2. Stakeholder Analysis is not an output, it is a tool.
The correct answer is: Stakeholder register.
Question 93 You have been working in an automobile industry for last 13 years. Your organization produces various types of sensors that are used in the
Not answered sports cars. You need to get the inputs from different teams including the researchers, manufacturers, users andplayers to get their opinions
Mark for Review and suggestions.
What are these called in PMBOK terms?
Please select :
A. Customer.
B. Stakeholders.
C. Sponsor.
D. Users.
Explanation :
Option B is the correct answer.
Stakeholder is an individual, group, or organization who may affect, be affected by, or perceive itself to be affected by a decision, activity, or
outcome of a project.
Customer, Sponsor and Users are all stakeholders.
The correct answer is: Stakeholders.
Question 94 Which of the following statements are related to the business case creation?
Not answered
Please select :
Mark for Review
A. Business analyst work closely with project sponsor to create the business case.
B. Even if the project manager is available, the business analyst will not consult with the project manager to create a strong business
case.

C. Project manager is involved to make sure he understands the business need, feasibility, risks.
D. Both A and C.
E. Both A and B
F. Both B and C
Explanation :
Both the statements A and C are related to the business case creation. If the project manager is available, the business analyst must consult
with the project manager to create a strong business case and choice B is wrong.
Hence the correct answer is choice D: Business analyst work closely with project sponsor to create the business case & Project manager is
involved to make sure he understands the business need, feasibility, risks.
The correct answer is: Both A and C.
Question 95 Which of the following tools and techniques are used in both "Identify Stakeholders" and "Plan Stakeholder Management" processes?
Not answered
Please select :
Mark for Review
A. Interpersonel Skills.
B. Stakeholder Analysis.
C. Expert Judgement.
D. Management Skills.
Explanation :
Choice C is the correct choice.
Expert Judgement is a judgment provided based upon expertise in an application area, knowledge area, discipline, industry, etc., as
appropriate for the activity being performed. Such expertise may be provided by any group or person with specialized education, knowledge,
skill, experience, or training.
Stakeholder analysis is a valid tools and techniques for "Identify Stakeholders" process BUT NOT for "Plan Stakeholder Management"
processes.
Interpersonel Skills is neither a valid tools and techniques for "Identify Stakeholders" process nor for "Plan Stakeholder Management"
processes. This tool is applicable while managing stakehlder engagements.
The correct answer is: Expert Judgement.
Question 96 When will you consider your project as successful ?

Not answered
Please select :
Mark for Review
A. Project delivers the desired product.
B. Project meets needs of the customer and satis es customer acceptance criteria.
C. The project meets the quality expectations set in the policy of the company.
D. Project has completed the formal closure procedure.
Explanation :

Project is considered successful when project meets the needs of the customer and satis es the customer acceptance criteria de ned in the
Project Charter.
The correct answer is: Project meets needs of the customer and satis es customer acceptance criteria.
Question 97 Requirement validation is the process of ensuring that all requirements accurately re ect the intent of the stakeholder and that each
Not answered requirement align to one or more of the business requirements.
Mark for Review What are the tools used to validate the requirements?
Please select :
A. Traceability
B. Structured walkthroughs
C. Both A and B
Explanation :
Traceability and structured walkthroughs are the tools used to validate the requirements. Choice A and B are correct.
The correct answer is: Both A and B
Question 98 Which of the following is the stakeholder who provides the nancial resources for the project?
Not answered
Please select :
Mark for Review
A. Sponsor.
B. Performing organization.
C. Customer.
D. End user.
Explanation :
PMI de nes stakeholders as follows:

Sponsor - The individual, group, or organization that provides the nancial resources for the project.
Performing organization - The enterprise whose employees are most directly involved in doing the work of the project.
Customer - The entity purchasing the project's results.
End user - The individual, group, or organization that uses the product of the project.
There could be cases where the sponsor, the customer, and the end user are the same organization. But a generically correct response to the
question would be the 'sponsor', as this entity is responsible for nancing the project.
The correct answer is: Sponsor.
Question 99 What are the important factors which needs to be analysed before selecting the project?

Not answered
Please select :
Mark for Review
A. Technology feasibility
B. Cost effectiveness feasibility
C. Both A and B.

Explanation :
Cost effectiveness feasibility, Operational feasibility, Technology feasibility and Time feasibility are the analysis which needs to be performed
before selecting any project.
Question 100 Which of the following is not a limitation of payback period analysis?
Not answered
Please select :
Mark for Review
A. Ignoring time value of money.
B. Risk Financing.
C. Opportunity cost.
D. It can be applied and calculated on spreadsheets.
Explanation :
Correct option is D as this option describes the ease of use of payback period tool of analysis, it is a bene t and not a limitation.
Choice B, Risk nancing is incorrect as payback period analysis does not take into account this.
Choice A and Choice C, Payback period analysis also ignores taking into account the opportunity cost of the alternatives and ignores the
money value of time.
Hence Choice A, B and C are incorrect answers.
The correct answer is: It can be applied and calculated on spreadsheets.
Question 101 Which of the following is NOT the classi cation models used in Identify Stakeholders process, as a tools and techniques?
Not answered
Please select :
Mark for Review
A. Power Vs. In uence Grid.
B. In uence Vs. Impact Grid.
C. Silence model.
D. Salience model.
Explanation:
Silence model is not the correct tools and techniques Multiple classi cation models such as Power/interest grid, Power/In uence grid,
In uence/impact grid, Salience model are used for stakeholder analysis. This technique helps to determine stakeholder management
strategies.

Choices A, B and D are not correct, As they are the classi cation models actually used as a tools and techniques during Identify Stakeholder
process.
Hence Choices A, B and D are incorrect.
The correct answer is: Silence model.

Question 102 Mr. Shikhar has been appointed as a project manager to prepare a tennis court for the preliminary round of Davis Cup matches. He is in the
Not answered process of identifying those who will be affected by the project and who can affect the project also.
Mark for Review Which amongst the following is the best approach/criterion for responding to theinformation needs of various stakeholders?
Please select :
A. All information needs of stakeholders should be addressed.
B. Determining value of the information in contributing towards success or prevention of failure of the project performance.
C. Ease of handling information distribution.
D. The content of information distribution in electronic format should be maximized.
Explanation :
A project manager should assess various communication requirements (type and format) of stakeholders to establish the value of information
towards success of the project or aspects where a lack of information can lead to the failure of project. Only such communication requirements
need be responded to. This is to create a balance between the cost to serve communication requirements and the need for information by
stakeholders.
Information needs not contributing towards success of project objectives should not be a priority.
Ease of handling information does not determine information distribution planning.
Information distribution media would depend on stakeholder requirements and cannot be presumed to be electronic.
The correct answer is: Determining value of the information in contributing towards success or prevention of failure of the project
performance.
Question 103 In which way from the following, is Scope Validation different from Quality Assurance?
Not answered
Please select :
Mark for Review
A. Quality assurance deals with the quality on the project, while scope validation deals with customer acceptance.
B. Scope validation is performed throughout the project and quality assurance is only done during planning.
C. Quality assurance has been considered a part of quality planning while scope validation has not.
D. Scope validation is provided to the project management team while quality assurance is provided to the project.
Explanation :
Remember that scope validation is for acceptance of work result.
The correct answer is: Quality assurance deals with the quality on the project, while scope validation deals with customer acceptance.

Question 104 Theproject manager discovers that two team members discussed what was needed to complete an activity on the project and made many
Not answered scope changes.
Mark for Review The deliverable is now completed and the team members are planning to go onto the next task. In looking at what was done, the project
manager determines that the work does NOT meet the requirements of the project.
What is the BEST course of action for the project manager?
Please select :
A. Add another task, formatted with the correct scope, to the project.
B. Refuse the submittal of the task.
C. Have the team begins the task again and includes the incident in their performance review.
D. Ask the team member's manager to assign different people to the task.
Explanation :
The BEST course of action for the project manager should not accept the deliverable if it does not meet the requirement and take corrective
action in terms of managing the changes through procedural way and also keep the stakeholders informed of the changes.
He should also exercise change management control through impact analysis to assess the time and cost requirements for the change in the
scope and it should be traceable by the scope de nition of the project.
The correct answer is: Refuse the submittal of the task.
Question 105 Given the CPI of a project is 0.80, which of the following should be the best approach for you?
Not answered
Please select :
Mark for Review
A. Try to work in the best way to reduce cost.
B. Try to make up the lost schedule.
C. Improve the motivation level of employees.
D. Cannot do anything.
Explanation :
CPI(Cost Performance Index ) is A measure of the cost ef ciency of budgeted resources expressed as the ratio of earned value to actual cost.
CPI is 0.80 implies that after spending $1, you have got the work worth 80 cents done.
Since CPI is less than 1, cost is an issue. Hence, the best approach is to try working in the best way to reduce cost.
The correct answer is: Try to work in the best way to reduce cost.
Question 106 The Customer wants the project, to be completed in 5 months prior than the planned schedule. You think that overlapping the project
Not answered activities you can achieve it.
Mark for Review This method is known as:
Please select :
A. Concurrent Engineering.
B. Crashing.
C. Fast Tracking.
D. Resource Leveling.
Explanation :
Fast Tracking is a duration compression technique to shorten the project schedule usually to meet the target dates. Normally this will be done
by overlapping or compressing some of the project phases. This will result in over-all shorter project schedule.
Hence choice C is the correct answer. None of the other options fastens the process of completing the project. Hence Choices A, B and D are
incorrect answers.
The correct answer is: Fast Tracking.
Question 107 Consider the following plan and status at the end of day 4 of a project:
Not answered
What is the SPI?
Mark for Review
Please select :
A. 0.61
B. 1
C. 0.72
D. 0.75
Explanation :
SPI = EV/PV,
where
EV = budgeted cost of work performed
= $ 500 + 0.75 * $800
= $1100
and
PV = budgeted cost of work scheduled at end of day 4

= $ 500 + $ 800 + $ 500
= $ 1800
=> SPI = $ 1100/$ 1800 = 0.61

The correct answer is: 0.61
Question 108 What would a project manager focus on while crashing a schedule?
Not answered
Please select :
Mark for Review A. Accelerating the non critical path tasks.
B. Accelerating as many tasks as possible.
C. Accelerating the tasks on the critical path.
D. Skipping certain tasks.
Explanation :
Accelerating tasks on the non-critical path would not impact the project schedule as the critical path tasks form the longest duration path in a
project network of tasks. Therefore, accelerating the tasks on the critical path would be required for crashing the schedule.
The correct answer is: Accelerating the tasks on the critical path.
Question 109 Communication requirements analysis is an analytical technique to determine the information needs of the project stakeholders through
Not answered which of the following activities?
Mark for Review

Please select :
A. Interviews
B. Workshops
C. Study of lessons learned from previous projects
Explanation :
Communication requirements analysis is an analytical technique to determine the information needs of the project stakeholders through
interviews, workshops and study of lessons learned from previous projects.
Question 110 A project manager is explaining the importance of lessons learned to his mentee. Which of the following points are related to the lessons
Not answered learned?
Mark for Review

Please select :
A. It is captured with the purpose of improving the future performance.
B. Shows how project events were addressed or should be addresses in the future.
C. Both A and B.
Explanation :
Correct answer is option C.
Lessons learned is the knowledge gained during a project which shows how project events were addressed or should be addressed in the
future with the purpose of improving future performance.
Both choices A and B are correct.
Hence the correct answer is choice C: It is captured with the purpose of improving the future performance & Shows how project events were
addressed or should be addresses in the future.
Question 111 What are the important steps in the retrospective meeting conducted by the project manager at the end of each iteration or sprint?
Not answered
Please select :
Mark for Review
A. Set the stage, generate insight and close the retrospective.
B. Set the stage, gather data, generate insights, decide what to do, close the retrospective.
C. Set the stage, gather data, decide what to do.
Explanation :
The retrospective meeting has the following steps like set the stage, gather data, generate insights, decide what to do, close the retrospective.
The correct answer is: Set the stage, gather data, generate insights, decide what to do, close the retrospective.
Question 112 Initially, Sam is not able to understand about a speci c risk which is happening multiple times in the project. He planned for the risk response
Not answered once and he never expect the same will repeat again in the project.
Mark for Review He was then transferred to another key project and he needs to plan for the risk response planning and what he will do now?
Please select :
A. Plan for the risk response by considering the frequency and when in the life cycle he is anticipating the risk.
B. Plan for the risk response once as his earlier project.
C. Neither A Nor B .
D. Dont plan risk response for this type of risk.
Explanation :
Sam has learned that risk must be analysed for the frequency and when in the life cycle we are anticipating the risk. Choice A is correct. All
other choices B, C and D are all wrong.
The correct answer is: Plan for the risk response by considering the frequency and when in the life cycle he is anticipating the risk.
Question 113 You are a project manager in a design rm. You receive an email from one of the users requesting changes in the landscape design which was
Not answered approved in the last week. The work has also started according to the base lined documents. You have noted down the requests and have
Mark for Review submitted it to thechange control board.
Which of the tools and techniques have you applied in this scenario?
Please select :
A. Information management system.
B. Change Requests.
C. Impact Analysis.
D. Change Control System.
Explanation :
Change control systems are documented procedures that describe how to submit change requests. Change control systems do not approve or
deny the changesthat's the responsibility of the change control board (CCB). They track the status of the change requests, document the
management impacts of change, track the change approval status, and de ne the level of authority needed to approve changes.
Change requests are inputs to Perform Integrated Change Control process.
Impact analysis is required however the scenario does not describe that the it has been done.
The correct answer is: Change Control System.
Question 114 When is the project scope baseline revised?

Not answered
Please select :
Mark for Review
A. Is never revised.
B. Is revised at pre-de ned intervals during the project lifecycle.
C. Is revised for re ecting approved scope changes to the existing scope of the projecte of the project.
D. Is updated at project closure.
Explanation :
Remember, scope baseline consists of approved project scope statement, WBS and WBS dictionary. In Choice C, rst "project scope statement"
needs to be revised for all approved scope changes to the existing scope of the project. Then respected changes to be also re ected in WBS
and WBS dictionary, and then generate revised scope baseline.
The correct answer is: Is revised for re ecting approved scope changes to the existing scope of the projecte of the project.
Question 115 A software project has entered the closure phase on customer acceptance of the products of the project. On reviewing the project performance
Not answered and the deliverables, the project manager determines that the product delivered exceeds the performance criteria as well as provides
Mark for Review functional features over and above the ones speci ed in the requirements speci cations approved by the customer.
Which of the following is a true assessment of the project performance?
Please select :
A. The project has been very successful, as the customer has expressed delight.
B. The project has been unsuccessful,as it has provided for more than what was called for.
C. The project is unsuccessful as it could have been more productive than actual expenditure incurred.
D. The project is successful as speci cations have been exceeded without any impact to cost and schedule baselines.
Explanation :
Customer Satisfaction and Fitness for use is the goal for ensuring good product quality, customer delight can not be a goal but it is the state of
feelings created when customer gets what he wants. Customer is delighted when he gets satis ed on meeting speci ed requirements by the
project team and not when the team does extra work through gold plating.
Hence choice B is correct while choices A C and D are incorrect.
The correct answer is: The project has been unsuccessful,as it has provided for more than what was called for.
116
Question 116 What is the purpose of the "Control Stakeholder Engagement" process?
Not answered
Please select :
Mark for Review
A. Monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders.
B. Communicating and working with stakeholders to meet their needs/expectations, address issues as they occur, and foster appropriate
stakeholder engagement in project activities throughout the project life cycle.
C. Identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staf ng management
plan.
D. None of the above
Explanation :
Option B describes the purpose of "Manage Stakeholder Engagement " process.
Option C is the purpose of Plan Human Resource Management process.
Option D is None of the above which is again an invalid answer.
Hence option A is the correct answer.
The correct answer is: Monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders.
Question 117 Why is the issue log an input to the "Control Stakeholder Engagement" process?
Not answered
Please select :
Mark for Review
A. Issue log includes details about change requests.
B. Issue log documents and monitors elements under discussion or in dispute between project stakeholders.
C. Issue log documents issues with the contractors.
D. Issue log describes issues that have been resolved.
Explanation :
Change request is a formal proposal to modify any document, deliverable, or baseline Issue log documents and monitors elements under
discussion or in dispute between project stakeholders including contractors.
It includes details of resolved and unresolved issues. So the best option in the given options is B.
The correct answer is: Issue log documents and monitors elements under discussion or in dispute between project stakeholders.
Question 118 What type of organizational process assets may be updated as a result of carrying out the "Control Stakeholder Engagement process?
Not answered

Please select :
Mark for Review
A. Feedback from stakeholders.
B. Requirements management plan.
C. Issue Log.
D. Work Performance Information.

Explanation :
All the options given are outputs of " Control Stakeholder Engagement" process.
However only "Feedback from stakeholders" can be considered as a part of organizational process assets.
Rest of the documents are speci c to particular project.
The correct answer is: Feedback from stakeholders.
Question 119 As per PMBOK, the project management processes interact with each other.
Not answered
How does the "Control Stakeholder Engagement" process interact with other project management knowledge areas?
Mark for Review
Please select :
A. It takes "Project Management Plan" as an input and provides it as an output.
B. It takes "Project Management Plan" as an input from "Develop Project Management Plan" process and provides "Change requests" to
"Monitor and Control Project Work" process.
C. It takes "Project Management Plan" as an input from "Develop Project Management Plan" process and provides "Work Performance
Information" to "Monitor and Control Project Work" process.
D. It takes "Work Performance Data" as an input from "Develop Project Management Plan" process and provides "Work Performance
Information" to "Monitor and Control Project Work" process.
Explanation :
"Control Stakeholder Engagement" process does not update Project Management Plan". It may raise a change request, however Change
Requests are always provided as an input to "Perform Integrated Change Control" process only.
"Work Performance Data" is an output of Direct and Manage project work NOT that of Develop Project Management Plan".
Hence options A, B and D are incorrect.
The correct answer is: It takes "Project Management Plan" as an input from "Develop Project Management Plan" process and provides "Work
Performance Information" to "Monitor and Control Project Work" process.
Question 120 A project manager is mentoring his lead about the tools and technique which needs to be used during the control procurement process. Which
Not answered of the following tool is an input to the control procurement process?
Mark for Review

Please select :
A. Bidder conference
B. Expert judgement
C. Procurement negotiations.
D. Performance reporting.

Explanation :
Option D is the correct answer.
Choice A, B and C are all the tools and techniques used in the conduct procurement process and they are all wrong.
Performance reporting is the tool used in the control procurement process.

The correct answer is: Performance reporting.
Question 121 Which of the following inputs are both common to conduct procurement process and control procurement process?
Not answered
Please select :
Mark for Review
A. Procurement documents
B. Work performance data
C. Approved change requests
D. Make-or-buy decisions
Explanation :
Option A is the correct answer.
Procurement documents is the input which is common to both conduct procurement process and control procurement process. Choice B and C
are the inputs for the control procurement process and choice D is the input for the conduct procurement process.
The correct answer is: Procurement documents
Question 122 A project manager is discussing with his / her peers about the key bene ts of the control procurement process. Which of the following
Not answered statement is correct with respect to the control procurement process?
Mark for Review

Please select :
A. To ensure the buyers performance meets procurement requirements according to the terms of the legal agreement.
B. To ensure the sellers performance meets procurement requirements according to the terms of the legal agreement.
C. Both the buyers and sellers performance meets procurement requirements according to the terms of the legal agreement.
Explanation :
Option C is the correct answer.
The key bene ts of the control procurement process are that it ensures that both the sellers and buyers performance meets procurement
requirements according to the terms of the legal agreement.
The correct answer is: Both the buyers and sellers performance meets procurement requirements according to the terms of the legal
agreement.
Question 123 Control procurements includes application of the appropriate project management processes to the contractual relationship and integration of
Not answered the outputs from these processes into the overall management of the project. The project management processes that are applied may include
Mark for Review

Please select :
A. Direct and manage project work.
B. Control risks.
C. Control quality & Perform integrated change control.

Explanation :
The process mentioned in the choice A, B and C are all related to the control procurement process.

Question 124 There is a nancial component related to the control procurement process which monitors payments to the seller. Which of the following tools
Not answered and technique is related to the same?
Mark for Review

Please select :
A. Payment system
B. Financial system
C. Claims administration
Explanation :
Payments to the seller are typically processed by the accounts payable system of the buyer after certi cation of satisfactory work by an
authorized person on the project team.
The correct answer is: Payment system
Question 125 Which of the following techniques is used to evaluate the degree to which the data about risks is useful for risk management ?
Not answered
Please select :
Mark for Review
A. Decision tree.
B. Probability impact matrix.
C. Simulation.
D. Data Precision Ranking.
Explanation :
Data Precision Ranking is a technique to evaluate the degree to which the data about risks is useful for risk management.
Hence choice D is correct while choices A, B, and C are incorrect.
The correct answer is: Data Precision Ranking.
Question 126 You have been managing a two years long project. During the project life cycle, the decision was made to buy some of the components from
Not answered the vendors.
Mark for Review Which tool or technique would be the most useful for storing information about the procurement documentation and records?
Please select :
A. Records management system.
B. Project management information system.
C. Contract change control system.
D. Procurement performance reviews.

Explanation :
Records management system is a speci c set of processes, related control functions, and tools that are consolidated and combined to record
and retain information about the project.
Project management information system is an information system consisting of the tools and techniques used to gather, integrate, and
disseminate the outputs of project management processes. It is used to support all aspects of the project from initiating through closing, and
can include both manual and automated systems.
Contract change control system is the system used to collect, track, adjudicate, and communicate changes to a contract.
Procurement performance reviews is to measure, compare, and analyze actual performance of the vendors.
The correct answer is: Records management system.
Question 127 You are working with one of the well known organizations who has been a leader into renovation and reconstruction business. You have been
Not answered appointed as a project manager to manage a renovation project at one of the universities in your city.
Mark for Review The requirements were clearly mentioned and the scope documents have been baselined. The university signed a xed priced contract. During
the project life cycle when the seating arrangements were done as per the scope baseline, the customer demanded a change in it.
What would you do?
Please select :
A. Ignore the demand.
B. Raise a change request and send across it to the change control board for taking the decision.
C. Inform client that it is as per the approved baseline.
D. Ask them to pay 10% more than the contract price.
Explanation :
Change request is a formal document that is submitted for approval to the integrated change control process. The process of reviewing all
change requests; approving changes and managing changes to deliverables, organizational process assets, project documents, and the project
management plan; and communicating their disposition.
The correct answer is: Raise a change request and send across it to the change control board for taking the decision.
Question 128 You are working on a project where your team is also actively involved in the planning phase. You are in the process of reviewing the risk
Not answered register and Performance Reports so as to nd out the effectiveness of the risk management process.
Mark for Review Which PMBOK process are you in?
Please select :
A. Control Risks.
B. Control Performance.
C. Control Schedule.
D. Control Costs.
Explanation :
Control Risks- The process of implementing risk response plans, tracking identi ed risks, monitoring residual risks, identifying new risks, and
evaluating risk process effectiveness throughout the project.
Control Performance is NOT a valid PMBOK process.

Control Schedule- The process of monitoring the status of project activities to update project progress and manage changes to the schedule
baseline to achieve the plan.
Control Costs- The process of monitoring the status of the project to update the project costs and managing changes to the cost baseline.
The correct answer is: Control Risks.
Question 129 You are managing a project where the Budget At Completion (BAC) is $100000.
Not answered
The work that you have done so far,the Earned Value is $70000.
Mark for Review
You have incurred a cost of $69000.
What is the TCPI?
Please select :
A. -0.97
B. 70000
C. 0.97
D. 0
Explanation :
To Complete Performance Index (TCPI) is A measure of the cost performance that is required to be achieved with the remaining resources in
order to meet a speci ed management goal, expressed as the ratio of the cost to nish the outstanding work to the remaining budget.
TCPI based on BAC is calculated as (BAC - EV) / (BAC - AC).

= (100000 - 70000) / (100000 - 69000)
= 0.967742
To learn more about this topic : Refer page 221 ofPMBOK Guide - Fifth Edition.
Hence options A, B and D are invalid.
The correct answer is: 0.97
Question 130 A project manager is managing a project for an organization. The project includes theconstruction ofa high class guest house for the
Not answered company's guests that may include clients, customers across the globe.
Mark for Review The project manager needs to inform about the key issues and the issue resolution activities that have been taken. One of the important
stakeholers is the CEO of the organization.
Which of the following inputs would provide the required information to the project manager?
Please select :
A. Organizational Process Assets.
B. Project Communications.
C. Change Requests.
D. Issue Log.
Explanation :
ChoiceB is the correct answer.
Project Communications is an input to Control Communications process. It is an output of Manage Communications process. Deliverable
Status, Schedule progress and costs incurred are part of Project Communications.
Organizational Process Assets may in uence the "Control Communication" process. For example, Report templates, allowed communication
media, policies, standards, procedures and security requirements.
Change Requests are outputs of "Control Communication" process.
Issue Log is a project document used to document and monitor elements under discussion or in dispute between project stakeholders.
Hence A,C andD are incorrect answers.
The correct answer is: Project Communications.
Question 131 What is monitoring the cost performance, detecting and understanding the cost variances from plan, called?
Not answered
Please select :
Mark for Review
A. Estimate Cost.
B. Controls Cost.
C. Determine Budget.
D. Earned value management.
Explanation :
Control Costs refers to monitoring performance, to detect and understand cost variances from plan. Much of the effort of cost control process
involves analyzing the relationship between the consumption of project funds to the physical work being accomplished for such expenditures.
The key to effective cost control is the management of the approved cost performance baseline and the changes to that baseline.
Estimate costs refers to the process of developing an approximation of the monetary resources needed to complete project activities. Costs are
estimated for all resources that will be charged to the project. For example: Labor, materials, equipment,services and facilities, as well as
special categories such as in ation allowance or contingency costs.
Determine Budget is the process of aggregating the estimated costs of individual activities or work packages to establish an authorized cost
baseline. Remember this cost baseline includes all authorized budgets, but excludes management reserves. Project Budget constitutes the
funds authorized to execute the project.
Earned value management is a method of evaluating project performance by relating cost of planned work (as scheduled), cost of actual work
(as achieved), and the earned value (budgeted cost for work performed).
The correct answer is: Controls Cost.
Question 132 Which of the following is NOT an input to the Control Communications process?
Not answered

Please select :
Mark for Review
A. Stakeholder Register.
B. Work Performance data.
C. Issue Log.
D. Project Communications.
Explanation :
Control Communications is the process of monitoring and controlling communications throughout the entire project life cycle to ensure the
information needs of the project stakeholders are met.
Stakeholder Register is a project document including the identi cation, assessment, and classi cation of project stakeholders. Rest of all the
documents mentioned in the options are inputs to Control Communications process.
Hence option B, C and D are incorrect.
The correct answer is: Stakeholder Register.
Question 133 Which of the following would not be available during planning?
Not answered
Please select :
Mark for Review
A. Cost performance index.
B. Bene t cost ratio.
C. Internal rate of return.
D. Budget at completion.
Explanation :
To calculate the cost performance index, actual cost is required, which is not available during the planning stage.
The correct answer is: Cost performance index.
Question 134 What is the difference between work performance data and performance reports?
Not answered
Please select :
Mark for Review
A. Both means the same.
B. Work performance data are meant for customers while performance reports are meant for review within the team.
C. Work performance data is the raw observations and measurements identi ed during activities being performed to carry out the project
work. performance reports assess variance from project objectives.
D. Work performance data is collected on a daily basis and performance reports are event driven.
Explanation :
Work performance data is the raw observations and measurements identi ed during activities being performed to carry out the project work.
Performance reports include variance or trend analysis and predict future project performance with reference to the planned objectives.
The timing, content, structure, and distribution list are part of the communication management plan dependent on stakeholder requirements.
These could vary from project to project and are not generic differentiators.

The correct answer is: Work performance data is the raw observations and measurements identi ed during activities being performed to carry
out the project work. performance reports assess variance from project objectives.
Question 135 Your new project is coming in over budget and requires a cost change through the cost change control system.
Not answered
You know all of the following statements are true regarding Control Costs except for which one?
Mark for Review
Please select :
A. A description of how cost changes should be managed and controlled is found in the cost management plan.
B. EMV is used to determine the cost performance that must be realized for the remaining work of the project to meet the goal.
C. Cost changes are re ected in the cost baseline.
D. This equation, EAC = BAC / cumulative CPI, is used to forecast an estimate at completion assuming future project performance will be
the same as past performance.
Explanation :
To complete performance index (TCPI) determines the cost performance that must be realized for the remaining work of the project to meet a
goal such as BAC or EAC.
The correct answer is: EMV is used to determine the cost performance that must be realized for the remaining work of the project to meet the
goal.
Question 136 A project manager is concerned about thesigni cant rework costs due to rejection of thedeliverables at pre-delivery inspection.
Not answered
What should the project manager do?
Mark for Review
Please select :
A. Change the sampling method.
B. Review quality standards identi ed in the planning process.
C. Review scope planning for a clear understanding of the scope.
D. Analyze the causes by plotting a Pareto chart and a review assurance process, to incorporate measures for preventing those critical
causes in future.
Explanation :
The quality assurance process needs to be reviewed to incorporate preventive measures as may be identi ed by a Pareto chart on the nal
deliverables. The question statement here presents an example of quality control activities feeding the quality assurance process for
improvements.
Choice A and B, Considering sampling methods and reviewing quality standards for applicability of standards would be appropriate if there
were rejections post-delivery (by the customer).
Choice C, Scope planning facilitates a clear understanding of requirements which would ensure that the deliverables clear the internal
inspection.
Hence choice D is correct while choices A, B and C are incorrect.

The correct answer is: Analyze the causes by plotting a Pareto chart and a review assurance process, to incorporate measures for preventing
those critical causes in future.
Question 137 A seller has failed to meet the speci cation requirements on a major deliverable and the project team have assessed that corrective actions by
Not answered seller would not produce the contractual requirements. What should the project manager do rst?
Mark for Review

Please select :
a. Terminate the contract.
b. Initiate contract closure.
c. Establish an alternative source.
d. Inform the customer.
Explanation : Choice A is the correct answer. As there has been a breach of contract, the buyer has the right to terminate the contract. As
recovery actions are not feasible, the rst thing to do would be to terminate the contract in order to avoid other schedule and cost impacts to
the project. Informing the customer, contract closure, and establishing an alternative source would be taken up after the contract termination.
The question asks for the rst thing to be done. Hence choice A is correct while choices B, C, and D are incorrect. To learn more about this
topic : Refer page 379 of PMBOK Guide - Fifth Edition.
The correct answer is: Terminate the contract.
Question 138 Your organization is in the nancial sector andwants to automate and computerize its processes internally and you are asked to head the
Not answered project. The organization is currently in a nancial crisis and will not be able to fund this project for almost 6 months.
Mark for Review You are in the process of contracting with a vendor for this project. Although the terms of the contract are 45 days payment, you do not expect
to be able to pay the vendor bill for at least six months, until the receivable position is eased out.
The vendor has done his due diligence and runs the usual credit checks. However none of the checks would reveal your secret and the risky
software project. You decide to :
Please select :
A. Keep the vendor updated on the payment plans; there are other suppliers you can go to if need be.
B. Hide the information from the vendor and disclose in the end.
C. Take loans for funding the project.
D. Postpone the project until you can afford it out of current cash ow.
Explanation :
Being honest in vendor dealings is the best policy. Do not agree to terms that you know you will not be able to honor.
(Choice B) is unethical and violates the basic integrity. Borrowing money from the market.
(Choice C) will not help as the company is already in nancial crisis and raising a loan is dif cult.
Postponing the project (Choice D) may not be an Choice as the need for the project maybe now.

Hence Choices B, C and D are incorrect answers.
The correct answer is: Keep the vendor updated on the payment plans; there are other suppliers you can go to if need be.

Question 139 You are managing a contract, which has outsourced development for microprocessor design to a vendor. Depending on the research going on
Not answered in your organization and evolving technologies, you think that there will be changes in the contract.
Mark for Review You will need a formal process to manage the changes in the contract, scope of work etc. Which of the following tools and techniques would
help you to manage this kind of scenario?
Please select :
A. The Contract Change Control System.
B. Inspection.
C. Procurement Documents.
D. Claims Administration System.
Explanation :
Contract Change Control System used to collect, track, adjudicate, and communicate changes to a contract.
Inspection is Examining or measuring to verify whether an activity, component, product, result, or service conforms to speci ed requirements.
Procurement Documents are not tools and techniques. These are either inputs and/or outputs of PMBOK processes. These documents are
utilized in bid and proposal activities, which include the buyer's Invitation for Bid, Invitation for Negotiations, Request for Information, Request
for Quotation, Request for Proposal, and seller's responses.
Claims Administration is the process of processing, adjudicating, and communicating contract claims.
The correct answer is: The Contract Change Control System.
Question 140 Which of the following tools/techniques is used during the Control Procurement process?
Not answered
Please select :
Mark for Review
A. Claims Administration.
B. Procurement Negotiation.
C. Bidder Conferences.
D. Procurement Audits.
Explanation :
Claims Administration- The process of processing, adjudicating, and communicating contract claims.
Procurement Negotiation- The process and activities to resolving disputes through consultations between involved parties.
Bidder Conferences- The meetings with prospective sellers prior to the preparation of a bid or proposal to ensure all prospective vendors have
a clear and common understanding of the procurement. Also known as contractor conferences, vendor conferences, or pre-bid conferences.
Procurement Audits- The review of contracts and contracting processes for completeness, accuracy, and effectiveness.
The correct answer is: Claims Administration.
Question 141 Which of the following processes uses management skills and interpersonal skills the most?
Not answered Please select :
Mark for Review A. Identify Stakeholders.
B. Manage Stakeholder Engagement.
C. Control Stakeholder Engagement.
D. Plan Communications Management.
Explanation :
Interpersonal skills is the ability to establish and maintain relationships with other people.
Management skills is the ability to plan, organize, direct, and control individuals or groups of people to achieve speci c goals.
Identify Stakeholders is the process of identifying the people, groups, or organizations that could impact or be impacted by a decision, activity,
or outcome of the project; and analyzing and documenting relevant information regarding their interests, involvement, interdependencies,
in uence, and potential impact on project success.
Manage Stakeholder Engagement is the process of communicating and working with stakeholders to meet their needs/expectations, address
issues as they occur, and foster appropriate stakeholder engagement in project activities throughout the project life cycle.
Control Stakeholder Engagement is process of monitoring overall project stakeholder relationships and adjusting strategies and plans for
engaging stakeholders.
Plan Communications Management The process of developing an appropriate approach and plan for project communications based on
stakeholder's information needs and requirements and available organizational assets.
Hence options A, C and D are incorrect answers.
The correct answer is: Manage Stakeholder Engagement.
Question 142 When is Control Quality Process performed?

Not answered
Please select :
Mark for Review
A. At the beginning of the project execution.
B. At the completion of all the project deliverables.
C. Throughout the project life cycle.
D. When advised by the quality control department.
Explanation :
Quality control is usually performed throughout the project life cycle.
The correct answer is: Throughout the project life cycle.
Question 143 A project has been undertaken to set up a centralized call center for a bank. The project manager and the team has prepared various
Not answered guidelines for managing the project. One of the units is developed and now need to be checked by the quality control team.
Mark for Review Which of the following documents include documentations related to processes such as those obtained using the seven basic quality tools?
Please select :
A. Deliverables.
B. Approved Change Requests.
C. Project Documents.
D. Approved Change Requests review.
Explanation :
Project documents are not part of the project management plan. These are supporting documents such as quality checklist, agreements,
quality audit reports.
Deliverable is any unique and veri able product, result, or capability to perform a service that is required to be produced to complete a
process, phase, or project.
Approved Change requests may include defect repairs, corrective actions, revised work methods, revised schedule. So the implementation of
approved change requests should be veri ed. Approved Change Requests review is one of the tools and techniques for Control Quality process
NOT an input.
Hence options A, B and D are incorrect options.
The correct answer is: Project Documents.
Question 144 You have been appointed as a project manager on a middle of the project. The project is running behind the schedule and over the cost. You
Not answered try to understand and apply variance and trend analysis to create a report and submit it to the key stakeholders.
Mark for Review Which of the following processes you are in?
Please select :
A. Identify Risks.
B. Control Risks.
C. Control Costs.
D. Control schedule.
Explanation :
Variance Analysis is a technique for determining the cause and degree of difference between the baseline and actual performance.
Trend Analysis is an analytical technique that uses mathematical models to forecast future outcomes based on historical results. It is a method
of determining the variance from a baseline of a budget, cost, schedule, or scope parameter by using prior progress reporting periods' data and
projecting how much that parameter's variance from baseline might be at some future point in the project if no changes are made in executing
the project.
Hence options A, C and D are invalid.
The correct answer is: Control Risks.
Question 145 Your organization provides guidelines for risk management process. You are managing a project which includes 26 team members. You arrange
Not answered a daily meeting with the team leaders to review the progress as you are into the rst phase of the project.
Mark for Review You had identi ed the risks before and had responded to the risks as per the risk response plans. During today's meeting you tried to compare

the contingency reserves remaining to the amount of risk remaining so as to check whether remaining reserves are adequate or not.
Which of the following techniques you try to apply ?
Please select :
A. Decision tree.
B. Probability impact matrix.
C. Data Simulation.
D. Reserve Analysis.
Explanation :
Reserve Analysis is an analytical technique to determine the essential features and relationships of components in the project management
plan to establish a reserve for the schedule duration, budget, estimated cost, or funds for a project.
Control Risks is the process of implementing risk response plans, tracking identi ed risks, monitoring residual risks, identifying new risks, and
evaluating risk process effectiveness throughout the project.
Decision tree is NOT the valid tools and techniques here. It is a diagramming and calculation technique for evaluating the implications of a
chain of multiple options in the presence of uncertainty.
Probability impact matrix is a grid for mapping the probability of each risk occurrence and its impact on project objectives if that risk occurs.
Data Simulation is NOT a valid PMBOK term.
Hence Choices A, B and C are incorrect.
The correct answer is: Reserve Analysis.
Question 146 A Project team has developed the Work Breakdown Structure for a Project. All stakeholders including Senior management and the Customer
Not answered have approved the WBS.
Mark for Review The Customer later requests that a change be made in the Project, which will cost a considerable amount of money. The Customer says that
the companys salesman promised this feature prior to sign off on the WBS.
Who should pay for the change?
Please select :
A. Customer.
B. Sponsor.
C. Both of the above should split the costs.
D. The Change can be accommodated by the Sponsor as a goodwill measure to the Customer.
Explanation :
As the WBS has been signed off, It is a change request. So customer should pay for this. The scenario does not tell us that there is an
agreement that both of them should incur the cost equally. As per PMBOK we should not apply gold plating and scope creep.
The correct answer is: Customer.
Question 147

A project manager used a control chart tool to determine whether a process was stable or not. He identi ed the upper and lower speci cation
Not answered limits based on the contractual requirements.
Mark for Review A set of 108 data points were taken. Of these, 9 consecutive data points were above or below the mean. What can you comment about such a
process?
Please select :
A. A process is considered as out of control if four consecutive data points are above or below the mean.
B. Process is out of control.
C. Process is within control.
D. Process is stable.
Explanation :
A process is considered as out of control if a data point exceeds a control limit or if seven consecutive data points are above or below the
mean. Hence the process is out of control.
The correct answer is: Process is out of control.
Question 148 Which of the following statements indicates that a project is running behind schedule?
Not answered
Please select :
Mark for Review
A. The budgeted cost of work performed is more than the budgeted cost of work scheduled.
B. The estimated value of work actually accomplished, is less than the estimated value of the work planned to be accomplished.
C. Actual cost of work performed is less than the estimated value of work actually accomplished.
D. Estimated value of work actually accomplished is less than the actual cost of work perform.
Explanation :
Schedule variance is measured as EV-PV. Schedule variance being negative means EV is less than PV,
where
EV = budgeted cost of work performed or estimated value of work performed.
PV = budgeted cost of work scheduled or estimated value of work planned during the given period.
The correct answer is: The estimated value of work actually accomplished, is less than the estimated value of the work planned to be
accomplished.
Question 149 Elimination of non-value added activities is part of the continuous process improvement, which is the means for improving the quality in all
Not answered project processes.
Mark for Review What should a project manager do to isolate activities that do not add any values to a projects success?
Please select :
A. Use ow charts.
B. Use the process analysis.

C. Use the Pareto chart.
D. Use cause and effect diagrams.
Explanation :
Continuous process improvement is an iterative task that is carried out throughout the project. Perform quality assurance is the only quality
process in execution. This process is undertaken in the execution phase to eliminate waste and non-value added activities. An important tool
used for this purpose is the process analysis. Hence project managers need to use process analysis tool in the perform quality assurance
process to isolate non-value added activities.
The correct answer is: Use the process analysis.
Question 150 Which of the following could be a primary cause for a contract change ?
Not answered
Please select :
Mark for Review
A. Change requests.
B. Statement of work.
C. Inspection results.
D. Test procedures.
Explanation :
Requests for changes to scope schedule and quality requirements could result into a contract change. The remaining choices do not present
explicit reasons for a contract change.
The correct answer is: Change requests.
Question 151 Workaround plans are the risk responses that were not initially planned, but are required to deal with certain risks that were previously
Not answered accepted passively.
Mark for Review These types of risks can be referred to as ?
Please select :
A. Identi ed risks.
B. Passive risks.
C. Emerging risks.
D. Secondary risks.
Explanation :
Workaround plans are one of the recommended corrective types of action, they are the risk responses that were not initially planned, but are
required to deal with emerging risks that were previously unidenti ed or accepted passively.

The correct answer is: Emerging risks.
Question 152 You are a project manager, currently into the third phase of a high rise building construction project. You havebeen informed about the major
Not answered scope changes from stakeholders in the middle of the project.
Mark for Review

These changes involve regulatory requirements from local authorities that may impact not only the scope but also the cost and the duration of
the project.
What is the next best thing to be done by you?
Please select :
A. Meet with the change control board to solicit some ideas on the new project plan.
B. Add new tasks to the project plan and assign resources to account for regulatory changes.
C. Create a report detailing the impact of scope changes on project parameters such as cost, quality and schedule.
D. Escalate the scope changes to the sponsor and steering committee for their decision.
Explanation :
Any scope changes in a project must go through the integrated change control process to determine the impact on project
parameters such as cost, quality and schedule.
After nding the impact, the changes should be presented to the change control board for their review.
Then, all approved changes must be planned and resources must be allocated.
Therefore, the rst thing to be done by you is to create a report detailing the impact of scope changes on project parameters such
as cost, quality and schedule.
The correct answer is: Create a report detailing the impact of scope changes on project parameters such as cost, quality and schedule.
Question 153 The process of recording the quality objectives of the project and for measuring and reporting quality performance is called?
Not answered
Please select :
Mark for Review
A. Quality control.
B. Plan Quality.
C. Quality Assurance.
Explanation :
Choice B is the correct option.
Option B is correct as a quality metrics is an output of Plan Quality and is used as an input in rest of the two Quality assurance and Quality
Control. Quality Metrics include on-time performance, defect frequency, failure rate and availability.
Option A quality Control andOption C quality assurance is application of quality activities to meet he required quality standards decided.
The correct answer is: Plan Quality.
Question 154 Answer the questions based on the information given in the below table.
Not answered
Stakeholder Unaware Resistant Neutral Supportive Leading
Mark for Review
Stakeholder 1 C D
Stakeholder 2 C D
Stakeholder 3 CD
Stakeholder 4 C D
Stakeholder Engagement Assessment Matrix

C Current level
D Desired level
A project manager associated with TCS is working on London Clearance House project. He prepared the above stakeholder engagement
assessment matrix. Answer the below questions based on the information from the table.
Which of the following stakeholder is easy for the project manager to handle?
Please select :
A. Stakeholder 1
B. Stakeholder 2
C. Stakeholder 3
D. Stakeholder 4
Explanation :
The current engagement level of the stakeholder 3 is supportive and the desired engagement level is also supportive. Hence, he needs to
maintain the engagement level of this stakeholder.
The correct answer is: Stakeholder 3
Question 155 Answer the following questions based on the information given in the below table.
Not answered
Mark for Review
Stakeholder 1 C D
Stakeholder 2 C D
Stakeholder 3 CD
Stakeholder 4 C D
C Current level
D Desired level
Which of the following stakeholder is very dif cult for the project manager to handle?
Please select :
A. Stakeholder 1
B. Stakeholder 2
C. Stakeholder 3
D. Stakeholder 4
Explanation :
The current engagement level of the stakeholder 4 is unaware and the desired engagement level is leading. There is a huge gap between the
current engagement level and the desired engagement level. It requires huge effort which requires further communications and additional
actions to move to the desired level of engagement.
Choice A, B and C are all wrong because the gap is less compared to stakeholder 4.
The correct answer is: Stakeholder 4
Not answered Stakeholder Unaware Resistant Neutral Supportive Leading
Mark for Review Stakeholder 1 C D
Stakeholder 2 C D
Stakeholder 3 CD
Stakeholder 4 C D
C Current level
D Desired level
Which of the following stakeholders engagement is not good for the project at the current level?
Please select :
A. Stakeholder 1
B. Stakeholder 4
C. Both A and B
D. Stakeholder 2
E. None of the above.
Explanation :
From the table the current engagement level of the stakeholder 1 and 4 is unaware and it is not good for the project.
The correct answer is: Both A and B
Not answered
Mark for Review
Stakeholder 1 C D
Stakeholder 2 C D
Stakeholder 3 CD
Stakeholder 4 C D
C Current level
D Desired level
Assume the project manager can achieve the desired level of engagement of the stakeholders what of the following statement is correct?
Please select :

A. All the stakeholders are fully engaged for the success of the project.
B. 75% of the stakeholders are supportive and leading.
C. 25% of the stakeholders are resistant.
D. None of the above

Explanation :
From the table stakeholder 1 and stakeholder 3 are supportive and stakeholder 4 is leading at the desired level. In short, 75% of the
stakeholders are supportive and leading.
Choice A is wrong since 100% are not supporting the success of the project. Choice C is wrong since the desired engagement level is 0% for
resistant
Hence the correct answer is choice B: 75% of the stakeholders are supportive and leading.
The correct answer is: 75% of the stakeholders are supportive and leading.
Question 158 Which of the following is NOT an example of an attribute?

Not answered
Please select :
Mark for Review
A. Equilateral.
B. Kg.
C. Weight.
D. Linear.
Explanation :
Attribute is a measurement speci ed in units, to determine whether a speci ed variable (shape, size, weight etc) meets the speci cations.
Equilateral, Kg, and Linear are attributes, while Weight is a variable.
To learn more about this topic : Refer Page 110 and 119 of PMBOK Guide - Fifth Edition.
The correct answer is: Weight.
Question 159 You are keen to ensure that the information you provide to your stakeholders is both effective and ef cient.
Not answered
How will you differentiate between these two terms?
Mark for Review
Please select :
A. Both, effective, and ef cient communication are interchangeable terms.
B. Effective communication means that the information is provided in the right format, at the right time, and with the right impact.
Ef cient communication means providing only the information that is needed.
C. Effective communication means that the information is provided in written form. Ef cient communication means providing in verbal
form.
D. Ef cient communication means that the information is provided in the right format, at the right time, and with the right impact.
Effective communication means providing only the information that is needed.
Explanation :

Effective communication means that the information is provided in the right format, at the right time, and with the right impact.
Ef cient communication means providing only the information that is needed. You can document the strategy required in your communication
plan.
To learn more about this topic : Refer Appendix X3.4, Page 515 of PMBOK Guide - Fifth Edition.
The correct answer is: Effective communication means that the information is provided in the right format, at the right time, and with the right
impact. Ef cient communication means providing only the information that is needed.
Question 160 The management of a performing organization is concerned about deploying a systemic process to meet quality standards on the projects.
Not answered
Which of the following could be an option for the deployment by the management?
Mark for Review
Please select :
A. Project of ce.
B. Quality audit system.
C. Project review system.
D. Risk management system.
Explanation :
A systemic process to review adherence of project processes to quality standards set out for the project would be a good tool to provide
con dence to the top management and the project team to ensure that applicable project quality standards would be met by team. This could
be achieved by deployment of a quality audit system having responsibility of Quality Assurance team.
Project Management Of ce (PMO) provides templates and best practices for project management methodologies. Project review system would
assess performance of projects and recommend speci c actions for recovery and risk management. Risk management system would describe
the project management team's approach to deal with the various risk management processes.
The correct answer is: Quality audit system.
Question 161 You are a senior project manager on a large contract based project that involves a total of 999 team members, 786 stakeholders and sponsors
Not answered and 11 project managers.
Mark for Review During monitoring and controlling of your project, you observe that you require additional resources to complete the project on schedule, so
you add 73 new team members and 1 project manager into existing team structure.
If you dont get handle on the communication channels then your project will turn into chaos. How many potential channels of communication
are there on this project?
Please select :
A. 1871
B. 1749385
C. 1747515
D. Cannot calculate for such big numbers.
Explanation :
Remember that such numbers though it may look large, but they are real numbers for large and complex projects and that is why
Communication management knowledge area is very much important tool for project manager!
Apply no. of channels formulae :

n*(n-1)/2
where
n = total team size

N = 999 + 786 + 11 + 73 + 1 + 1
= 1871
If you have selected Choice C as correct then refer the note below.
Therefore total no. of channels

= 1871 * (1871 - 1) / 2
= (1871 * 1870) 2
= 1749385
Note: Last 1 is added to include the senior project manager. Dont forget that unless otherwise explicitly stated in the exam, that total team
members includes the project manager.
The correct answer is: 1749385
Question 162 A company asks one of the project managers to lead a project to create a substantially improved version of one of the company's best selling
Not answered products. The project manager is given total freedom of decision making and resources, including whether to utilize the contractor services
Mark for Review and/or the company's resource pool.
Under these circumstances, which of the following would be the BEST way for the project manager to build the team?
Please select :
A. She should choose her team from the top developers and fabrication workers in the company.
B. She should create a team of company line workers and contract the development services under a "cost reimbursable" contract, with
provisions to protect con dentiality.
C. She should contract the entire team utilizing a "cost plus incentive fee" type of contract.
D. She should contract selected team members on an ad hoc and as needed basis utilizing a "time and materials" type of contract.
Explanation :
If possible, it is always advisable to take the team from the company's best resource, rather than going on contract. Skills are available in-
house and it may not be prudent to risk leakage of information pertaining to a best selling product.
The correct answer is: She should choose her team from the top developers and fabrication workers in the company.
Question 163 You are a project manager and currently evaluating various change control systems with an objective of how the same can be used in your
Not answered project.
Mark for Review Which of the following is true regarding a change control system?
Please select :

A. It is created to document changes.
B. It is a formal, documented procedure.
C. Both A and B.
D. Neither A nor B.
Explanation :
A change control system should be created to document changes and it is a formal, documented procedure.
Question 164 A project team is sub-diving the major project deliverables and project work into smaller and more manageable components.
Not answered
What is the team engaged in?
Mark for Review
Please select :
A. De ne Scope.
B. De ne Activities.
C. Create WBS.
D. Collect Requirements.
Explanation :
As per PMBOK the process of sub-diving the major project deliverables and project work into smaller and more manageable components is
called WBS (Work Breakdown Structure).
Option B is incorrect as De ne Activities is the process is identifying the speci c activities that need to be performed to produce various
project deliverables.
Option A De ne Scope develops a detailed project scope.
Option D is again incorrect as in Collect Requirements, requirements are identi ed and understood from identi ed stakeholders. Hence option
C is correct.
The correct answer is: Create WBS.
Question 165 A project has a payback period of nine months.

Not answered
What does this mean?
Mark for Review
Please select :
A. It will take the project nine months to start incurring costs.
B. The project will be complete in nine months.
C. The rst nine months of the project will provide pro t to the company.
D. It will take the project nine months to cover the investment and start generating revenue.
Explanation :
A project payback period means in what period the project is expected to cover its investment.
Hence choice D is correct while choices A, B, and C are incorrect.
The correct answer is: It will take the project nine months to cover the investment and start generating revenue.
Question 166 In activity resource estimating each task is broken down into smaller components. Then, individual estimates are developed to determine what
Not answered speci cally is needed to meet the requirements of each of these smaller components of the work.
Mark for Review The estimates for the smaller individual components are then aggregated to develop a larger estimate for the entire task as a whole.
What technique is this?
Please select :
A. Alternative analysis.
B. Bottom up estimating.
C. Expert judgment.
D. Analogous estimating.
Explanation :
Bottom-up estimating is an extremely helpful technique in project management as it allows for the ability to get a more re ned estimate of a
particular component of work. In bottom-up estimating, each task is broken down into smaller components. Then individual estimates are
developed to determine what speci cally is needed to meet the requirements of each of these smaller components of the work. The estimates
for the smaller individual components are then aggregated to develop a larger estimate for the entire task as a whole.
In doing this, the estimate for the task as a whole is typically far more accurate, as it allows for careful consideration of each of the smaller
parts of the task and then combining these carefully considered estimates rather than merely making one large estimate which typically will
not as thoroughly consider all of the individual components of a task.
Choice D, Analogous estimation and Choice C, Expert Judgment are the techniques used when there is not enough time to do detailed
estimation.
Option A alternative analysis is exploring alternative methods for resourcing. Hence Choice A, C and D are incorrect answers.
The correct answer is: Bottom up estimating.
Question 167 What are the graphical displays of accumulated costs and labor hours, plotted as a function of time known as?
Not answered
Please select :
Mark for Review
A. Variance reports.
B. S curves.
C. Trend analysis.
D. Earned value reports.
Explanation :
'S curves' display cost and activity hours against time.

Hence Choice A, C and D are incorrect answers.
The correct answer is: S curves.
Question 168 Project A has an Internal Rate of Return (IRR) of 15%.

Not answered Project B has an IRR of 12%.
Mark for Review Project C has an IRR of 31%.
Project D has an IRR of 19%.
Which is the most desirable project that should be selected?
Please select :
A. Project A.
B. Project B.
C. Project C.
D. Project D.
Explanation :
Higher the IRR (Internal Rate of Return) more is the nancial return. As Project C has the highest IRR, this project should be selected. IRR is
de ned as the discounted rate often used in capital budgeting that makes the net present value of all cash ows of a project equal to zero.
Hence Choices A, B and D are incorrect answers.
The correct answer is: Project C.
Question 169 Which of the following documents is NOT a part of Project Management Plan?
Not answered
Please select :
Mark for Review
A. Scope Baseline.
B. Change management plan.
C. Con guration management plan.
D. Procurement Baseline.
Explanation :
A Project Management Plan includes primarily Scope Baseline, Cost Baseline and Schedule Baseline.
Change management plan provides guidance on management of changes to the project baselines.
Con guration management plan provides guidance on management of con gurable items and their relationships.
PMBOK does not use the term "Procurement Baseline". Hence options A, B and C are invalid answers.
The correct answer is: Procurement Baseline.
Question 170 Which of the following statements about 'Cost of quality' is true?
Not answered
Please select :
Mark for Review
A. It is associated with non-conformance to speci cations and requirements.
B. It is a result of good workmanship of workers who are building or manufacturing a product.
C. It is used to determine whether a quality management program is suitable for a given project.
D. It is negligible for most large projects.
Explanation :
'Cost of quality' is associated with 'non-conformance to speci cations and requirements'.
The correct answer is: It is associated with non-conformance to speci cations and requirements.
Question 171 If the upper speci cation limit and the lower speci cation limit of acceptance are at +/- 2 sigma, respectively, of the process capability, what %
Not answered of the process outputs is likely to be below the lower speci cation limit ?
Mark for Review

Please select :
A. 4.54%
B. 15.87%
C. 2.27%
D. 0.3174
Explanation :
In a normal distribution, percentage of occurrence to fall between the control limits is de ned using the following rule.
(Note that sigma means standard deviation.)
Mean plus/minus 1 sigma = 68.26%
Mean plus/minus 2 sigma = 95.46 %
For a normal distribution of the process outputs, 95.46% outputs would fall within the +/-2 sigma limits.
Therefore, (100-95.46)/2 % = 2.27% of outputs would be outside the upper limit and the lower limit, respectively.
The correct answer is: 2.27%
Question 172 You are the Project Manager of a Software Development Project. You are in the process of deciding terms and conditions of the contract and
Not answered any required completion or exit criteria for the contract.
Mark for Review Which of the following activities are you into?
Please select :
A. Administrative closure procedure.
B. Speci c procedures for contract closure.
C. Both A and B.
D. Neither A nor B.
Explanation :
Speci c procedures for Contract closure, choice B can be prescribed in terms and conditions of the contract and any required completion or
exit criteria for the contract. The action performed closes all contracts associated with the completed project.
Administrative closure procedure, choice A contains all activities and related roles and responsibilities of the project team members involved
in executing administrative closure activities.

The correct answer is: Speci c procedures for contract closure.
Question 173 Mr. Vijay has been appointed as a project manager to manage a construction project. The sponsor has formally released the project charter.
Not answered While preparing the project management plan he refers to the project charter.
Mark for Review Why is the project charter used as an input into the Develop Project Management plan process?
Please select :
A. It includes risks that may occur in the future.
B. It includes detailed scope of the project.
C. It is signed by the sponsor.
D. Project Charter includes summary schedule, summary budget, major risks, project objectives, project scope in brief, constraints and
assumption.
Explanation :
Develop Project Management plan is the The process of de ning, preparing, and coordinating all subsidiary plans and integrating them into a
comprehensive project management plan.
A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with
the authority to apply organizational resources to project activities. It also includes summary schedule, summary budget, major risks, project
objectives, project scope in brief, key stakeholders/interfaces, constraints and assumptions.
So the best option in the given options is D. Hence options A, B and C are incorrect.
The correct answer is: Project Charter includes summary schedule, summary budget, major risks, project objectives, project scope in brief,
constraints and assumption.
Question 174 Which of the following best describes the purpose of the project management plan?
Not answered
Please select :
Mark for Review
A. To describe how to use the organization's policies.
B. To describe how the project should be planned, executed, monitored, controlled and closed.
C. To initiate and authorise the project.
D. To de ne the characteristics of the products.
Explanation :
Choice B is the correct option.
Project is initiated by releasing a project charter that gives authority to the project manager.
Project management plan provides guidelines on how to use organization's policies. It describes how the project will be executed monitored,
and controlled.
The characteristics of the products are described in the scope baseline, requirements management plan, requirements traceability matrix.
So options A,C and D are correct statements however option B is the best option in the given options.
The correct answer is: To describe how the project should be planned, executed, monitored, controlled and closed.

Question 175 During which of the following processes is the project roles and responsibility assignments completed?
Not answered
Please select :
Mark for Review
A. Estimate Activity Resource Requirements.
B. Develop Schedule.
C. Acquire Project Team.
D. Plan Human Resource Management.
Explanation :
Develop Human Resource Plan involves identifying documenting and assigning project roles responsibilities and reporting relationships.
Estimate activity resource requirements determines resource requirements for each activity. Thus choice A is incorrect.
Acquire Project Team involves con rming the required human resources assigned to and working on the project. Thus choice C is incorrect.
Develop Schedule is not relevant to the question. Thus choice B is incorrect.
The correct answer is: Plan Human Resource Management.
Question 176 What is the main focus of "Plan Scope Management" process?
Not answered
Please select :
Mark for Review
A. To develop a scope management plan for de ning the activites such as project requirements, scope and work breakdown structure.
B. To prepare a requirements management plan.
C. To prepare scope baseline.
D. To manage changes to scope.
Explanation :
Plan Scope Management is the process of creating a scope management plan that documents how the project scope will be de ned, validated,
and controlled.
Option B is partially true as Plan Scope Management process generates requirements management plan.
The scope baseline is developed after creating WBS. Option D is partially true.
The correct answer is: To develop a scope management plan for de ning the activites such as project requirements, scope and work breakdown
structure.

Question 177 Why is the project charter used as an input for the Plan Schedule Management process?
Not answered
Please select :
Mark for Review
A. It includes the budget for the project and the schedule for availability of the funds.
B. It includes the schedule for meetings.
C. Project Charter includes information about the summary schedule, constraints, assumptions and major risks.
D. It includes information about the availability of the sponor for the project.
Explanation :
Project charter is a document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the
project manager with the authority to apply organizational resources to project activities. It does not include the schedule for availability of
the funds, schedule for meetings and availability of the sponsor for the project.
The correct answer is: Project Charter includes information about the summary schedule, constraints, assumptions and major risks.
Question 178 What is the difference between lead and lag?

Not answered
Please select :
Mark for Review
A. There is no difference.
B. A lead is the amount of time whereby a successor activity can be advanced with respect to a predecessor activity. A lag is the amount of
time whereby a successor activity is required to be delayed with respect to a predecessor activity.
C. A lag is the amount of time whereby a successor activity can be advanced with respect to a predecessor activity. A lead is the amount of
time whereby a successor activity is required to be delayed with respect to a predecessor activity.
D. Lead is nothing but the slack amd Lag is a oat.
Explanation :
Option B correctly de nes the difference between these two terms.
Option C is just the opposite of B. Slack and oat are synonyms. Float is the amount of time that a schedule activity can be delayed or
extended from its early start date without delaying the protect nish date or violating a schedule constraint.
The correct answer is: A lead is the amount of time whereby a successor activity can be advanced with respect to a predecessor activity. A lag
is the amount of time whereby a successor activity is required to be delayed with respect to a predecessor activity.
Question 179 Why are activity resources are estimated before estimatingactivity durations?
Not answered
Please select :
Mark for Review
A. PMBOK describes it in that way.
B. Because information about the sequence of the activities is required for estimation.
C. Because it depends on the producticity and the number of resoures avaialbe.
D. The order does not matter.
Explanation :
Estimate Activity Durations is the process of estimating the number of work periods needed to complete individual activities with estimated
resources.
Estimate Activity Resources is the process of estimating the type and quantities of material, human resources, equipment, or supplies required
to perform each activity.
Hence option A, B and D are incorrect.
The correct answer is: Because it depends on the producticity and the number of resoures avaialbe.
Question 180 All of the following could be included in the cost management plan except
Not answered
Please select :
Mark for Review
A. Which estimation procedure should be applied and how it should be applied.
B. The schedule of the activites and their costs.
C. Units of measurements used to estimate the costs.
D. Tolerances/Allowable deviations for the accuracy of the estimations.
Explanation :
The cost management plan is a component of a project management plan that describes how costs will be planned, structured, and controlled.
The schedule of the activities and their costs are in the schedule baseline and cost baseline.
The correct answer is: The schedule of the activites and their costs.
Question 181 You have been appointed as a project manager to set up underground cables for satellite communication. You have done similar project last
Not answered year in another city.
Mark for Review You are estimating the cost per activity by comparing the current activity with similar ones you have completed in the past, what sort of
estimating technique are you using?
Please select :
A. Analogues Estimating.
B. Three-Point Estimating.
C. Parametric Estimating.
D. Expert Judgement.
Explanation:
Analogues Estimating is a technique for estimating the duration or cost of an activity or a project using historical data from a similar activity
or project.
Three-Point Estimating is a technique used to estimate cost or duration by applying an average of optimistic, pessimistic, and most likely
estimates when there is uncertainty with the individual activity estimates.
Parametric Estimating is an estimating technique in which an algorithm is used to calculate cost or duration based on historical data and
project parameters.
Expert Judgement is a judgement provided based upon expertise in an application area, knowledge area, discipline, industry, etc., as
appropriate for the activity being perform. Such expertise may be provided by any group or person with specialized education, knowledge,
skill, experience, or training.
The correct answer is: Analogues Estimating.
Question 182 What is the purpose of Human Resource Management Plan?

Not answered
Please select :
Mark for Review
A. Describe how the roles and responsibilities, reporting relationships, and staff management will be addressed and structured.
B. De nes the processes, procedures, tools, and techniques to effectively engage stakeholders in project decisions.
C. Describes how a project team will acquire goods and services from outside the performing organization.
D. Authorizes the project manager to utilize organizations' human resources.
Explanation :
Choice A is the correct option.
Human Resource Management Plan is a component of the project management plan that describes how the roles and responsibilities,
reporting relationships, and staff management will be addressed and structured.
The stakeholder management plan is a subsidiary plan of the project management plan that de nes the processes, procedures, tools, and
techniques to effectively engage stakeholders in project decisions and execution based on the analysis of their needs, interests, and potential
impact.
Procurement Management Plan is component of the project or program management plan that describes how a project team will acquire
goods and services from outside the performing organization.
Project charter is NOT Human Resource Management Plan. it authorizes the project manager to utilize organizations' human resources.
The correct answer is: Describe how the roles and responsibilities, reporting relationships, and staff management will be addressed and
structured.
Question 183 Risk urgency assessment is :

Not answered
Please select :
Mark for Review
A. The degree, amount, or volume of risk that an organization or individual will withstand.
B. Measure of the level of uncertainty or the level of impact at which a stakeholder may have a speci c interest. Below that risk threshold,
the organization will accept the risk. Above that risk threshold, the organization will not tolerate the risk.
C. Reviewing and determining of the timing of actions that may need to occur sooner than other risk items.
D. A risk response strategy whereby the project team shifts the impact of a threat to a third party, together with ownership of the
response.

Explanation :
Choice C is the correct option.
Risk urgency assessment is a Review and determination of the timing of actions that may need to occur sooner than other risk items. Risk
Tolerance is the degree, amount, or volume of risk that an organization or individual will withstand.
Risk Threshold is a Measure of the level of uncertainty or the level of impact at which a stakeholder may have a speci c interest. Below that
risk threshold, the organization will accept the risk. Above that risk threshold, the organization will not tolerate the risk.
Risk Transference is a risk response strategy whereby the project team shifts the impact of a threat to a third party, together with ownership of
the response.
The correct answer is: Reviewing and determining of the timing of actions that may need to occur sooner than other risk items.
Question 184 Which of the following documents contains a description of the risk categories?
Not answered
Please select :
Mark for Review
A. Risk Register.
B. Risk Audits.
C. Risk Management Plan.
D. Issue log.
Explanation :
Risk Register is a document in which the results of risk analysis and risk response planning are recorded.
Risk Audits are the examination and documentation of the effectiveness of risk responses in dealing with identi ed risks and their root causes,
as well as the effectiveness of the risk management process.
Risk Management Plan is a component of the project, program, or portfolio management plan that describes how risk management activities
will be structured and performed.
Issue log is a project document used to document and monitor elements under discussion or in dispute between project stakeholders.
The correct answer is: Risk Register.
Question 185 You are a seller and one of your clients has contacted you to develop two parts of the nal product. You have been getting orders from this
Not answered client for quite some time and have good relations with them. You are responding to an RFP document.
Mark for Review However the scope is not clearly de ned and there are ambiguities in the document. What type of contract would you prefer to enter into?
Please select :
A. Time and Material.
B. Fixed Price.
C. Cost Reimbursable.
D. Market Price.

Explanation :
Time and Material Contract (T&M) is a type of contract that is a hybrid contractual arrangement containing aspects of both cost-reimbursable
and xed-price contracts. Time and material contracts resemble cost-reimbursable type arrangements in that they have no de nitive end,
because the full value of the arrangement is not de ned at the time of the award. Thus, time and material contracts can grow in contract value
as if they were cost-reimbursable type arrangements. Conversely, time and material arrangements can also resemble xed-price arrangements.
Fixed Price Contract is an agreement that sets the fee that will be paid for a de ned scope of work regardless of the cost or effort to deliver it.
Cost Reimbursable contract is a type of contract involving payment to the seller for the seller's actual costs, plus a fee typically representing
seller's pro t. Cost-reimbursable contracts often include incentive clauses where, if the seller meets or exceeds selected project objectives,
such as schedule targets or total cost, then the seller receives from the buyer an incentive or bonus payment.
Market price is NOT a valid contract type.
To learn more about this topic : Refer page 358 & 364 of PMBOK Guide - Fifth Edition.
The correct answer is: Time and Material.
Question 186 Why should a scope statement include a consideration of the project charter?
Not answered
Please select :
Mark for Review
A. To facilitate future project tradeoffs.
B. To facilitate organizational planning.
C. To facilitate quality planning.
D. To facilitate resource planning.
Explanation :
The scope statement provides a documented basis for making future project decisions. The project charter provides the project justi cation -
the business need of the project for which the project was undertaken and the basis for evaluating future tradeoffs between the constraints of
scope, schedule, quality, and cost. The remaining three choices are not referred to in the project charter.
The correct answer is: To facilitate future project tradeoffs.
Question 187 You have been appointed as a project manager to manage a software development project. Your organization recruits fresh graduates every
Not answered year. As per the organizations' policy, you need to utilize these resources for your project. These fresh graduates do not undergo any formal
Mark for Review training.
What is the best option in the given options for you ?
Please select :
A. Contact HR and refuse to assingn any work to the fresh graduates.
B. Tell your sponsor that the project will fail.
C. Tell the team member to learn of his own and perform well.
D. Plan for the training of fresh graduates and train them.
Explanation :
Choice D is the correct option.
As it is an organizations' policy you can not opt for option A. It is the responsibility of the project manager to develop the team and improve
project performance.

The correct answer is: Plan for the training of fresh graduates and train them.
Question 188 You are working with a leading toy company and managing a project to design a new video game. You are using the tools and techniques of
Not answered cost aggregation and reserve analysis for the project.
Mark for Review You also refer to basis of estimates. Which process are you in?
Please select :
A. Estimate Cost.
B. Determine Budget.
C. Control Cost.
D. Planning Costs.
Explanation:
Determine Budget is the process of The process of aggregating the estimated costs of individual activities or work packages to establish an
authorized cost baseline.
Cost Aggregation is Summing the lower-level cost estimates associated with the various work packages for a given level within the project's
WBS or for a given cost control account.
Reserve analysis an An analytical technique to determine the essential features and relationships of components in the project management
plan to establish a reserve for the schedule duration, budget, estimated cost, or funds for a project.
The correct answer is: Determine Budget.
Question 189 Which of the following is an input to Plan Quality Management process?
Not answered
Please select :
Mark for Review
A. Project Management Plan.
B. Stakeholder Management Plan.
C. Quality Metrics.
D. Activity Resource Estimates.
Explanation :
(a) Project Management Plan -The document that describes how the project will be executed monitored, and controlled.
(b) Stakeholder Management Plan - A project document including the identi cation, assessment, and classi cation of project stakeholders.
(c) Quality Metrics is an output of "Plan Quality Management" process. It is a description of a project or product attribute and how to measure
it.
(d) Activity Resource Estimates is not a valid PMBOK term.

The correct answer is: Project Management Plan.

Question 190 All of the following are true about the cost estimates EXCEPT:
Not answered
Please select :
Mark for Review
A. Communication requirements of the stakeholders.
B. Cost estimates are generally expressed in units of some currency.
C. The cost for all resources required to perform and complete the activity.
D. The contigency reserves should not be used for managing poor cost estimates.
Explanation :
Estimate Costs is the process of The process of developing an approximation of the monetary resources needed to complete project activities.
Cost estimates do not include Communication requirements of the stakeholders .
Hence options B, C and D are invalid.
The correct answer is: Communication requirements of the stakeholders.
Question 191 Which of the following does not represent the correct group of inputs for "Plan Stakeholder Management" process?
Not answered
Please select :
Mark for Review
A. Project Management Plan, Stakeholder Register.
B. Stakeholder Register, Enterprise Enviornmental Factors.
C. Enterprise Enviornmental Factors,Organizational Process Assets.
D. Stakeholder Management Plan, Enterprise Enviornmental Factors.
Explanation :
Correct Answer is option D.
All the options given except D are inputs to the process "Plan Stakeholder Management".
Plan Stakeholder Management is the process of developing appropriate management strategies to effectively engage stakeholders throughout
the project life cycle, based on the analysis of their needs, interests, and potential impact on project success.
Stakeholder Management Plan is the output of Plan Stakeholder Management process.
The correct answer is: Stakeholder Management Plan, Enterprise Enviornmental Factors.
Question 192 You have been appointed as a project manager to manage a project of developing a simulator. One of your colleagues has been involved in
Not answered this kind of projects for several years. He has gained a command over the domain and has successfully delivered several projects for the
Mark for Review clients. You set up a meeting with him to share his experience and knowledge for managing stakeholders.

You also decide to nd the current engagement level and desired engagement levels of the stakeholders. Which of the following groups
correctly describes the tools and techniques that you are trying to apply while planning stakeholder management?
Please select :
A. Meetings, Analytical Techniques.
B. Expert Judgement, Analytical Techniques.
C. Analytical Techniques, Stakeholder Analysis.

D. Stakeholder Analysis, Expert Judgement.
Explanation :
You try to apply Expert Judgement to decide upon the level of engagement at each stage of the project from each stakeholder.
Meetings also can be held with the experts however the best option in the given options is Expert Judgement.
Analytical techniques can be used to determine the current engagement level and planned engagement level for the stakeholders.
Stakeholder analysis is NOT the valid tools and techniques for "Plan Stakeholder Management". It is used by "Identify Stakeholder" process.
The correct answer is: Expert Judgement, Analytical Techniques.
Question 193 Which of the following is NOT an output of "Plan Stakeholder Management" process?
Not answered
Please select :
Mark for Review
A. Stakeholder Management Plan.
B. Project Document Updates.
C. Power/Interest Matrix.
Explanation :
Plan Stakeholder Management is the process of The process of developing appropriate management strategies to effectively engage
stakeholders throughout the project life cycle, based on the analysis of their needs, interests, and potential impact on project success.
Power/Interest Matrix is a tool that can be applied while preparing stakeholder management plan.
The correct answer is: Power/Interest Matrix.
Question 194 Which of the following is NOT an input for "Plan Stakeholder Management" process?
Not answered
Please select :
Mark for Review
A. Project Management Plan.
B. Stakeholder Register.
C. Enterprise Enviornmental Factors.
D. Stakeholder Management Plan.
Explanation :

Stakeholder Management Plan is the output of this process.
The correct answer is: Stakeholder Management Plan.

Question 195 An organization is using non-linear probability impact scales for Risk assessment (ex: 0.05, 0.1, 0.2, 0.4 and 0.8).
Not answered
What would this indicate?
Mark for Review
Please select :
A. The organization is relatively inexperienced in handling risks and wishes to take a cautious approach in handling risk.
B. The organization perceives that negative risk is a higher possibility than positive risk.
C. The organization is highly experienced in handling risk and has factored this into a model.
D. The organization wishes to avoid high-impact threats or exploit high-impact opportunities even if they have relatively low probability.
Explanation :
Use of non-linear values implies the organization wishes to avoid high- impact threats or exploit high-impact opportunities even if they have
relatively low probability.
In using non-linear values, it is important to understand what each of the numbers mean, their relationship to one another, how they were
derived, and the effect they may have on different objectives of the project.
The correct answer is: The organization wishes to avoid high-impact threats or exploit high-impact opportunities even if they have relatively
low probability.
Question 196 Which of the following are the various tools and techniques of "Create WBS"?
Not answered
Please select :
Mark for Review
A. Organizational process assets, project scope statement and project scope management plan.
B. Decomposition.
C. Work breakdown structure templates.
D. WBS directory, scope baseline, project scope management plan (updates) and change requests.
Explanation :
The various inputs to "Create WBS" are organizational process assets, project scope statement, project scope management plan, and approved
change requests. The various tools and techniques of "Create WBS" are work breakdown structure templates and decomposition. The outputs
of "Create WBS" are project scope statement (updates), work breakdown structure, WBS directory, scope baselines, project scope management
plan (updates), and request changes.
The correct answer is: Decomposition.
Question 197 A project team has not been able to come up with a mitigation strategy for the impact of an identi ed risk. On review the project manager too
Not answered is convinced that the task cannot be removed from the project and sub-contracting of the task does not help either.
Mark for Review What should the project manager do next?
Please select :
A. Inform the stakeholders.
B. Document and accept the risk.

C. Procure insurance.
D. Avoid the risk.
Explanation :
The situation described in the question statement rules out the options of avoidance transfer and mitigation. There is no alternative but to live
with the risk that is to accept the risk. Also as a project manager, for all accepted risks, you must plan contingency reserve for such risks, in
case such risks occurs in future. Hence choice B is correct.
Avoiding the risk is 'avoidance' and procuring insurance is 'transfer'. Managing risks to the project objectives is the responsibility of the project
manager and therefore informing stakeholders is a passive action.
Hence choices A, C and D are incorrect.
The correct answer is: Document and accept the risk.
Question 198 During which process is a make or buy decision made by the project management team?
Not answered
Please select :
Mark for Review
A. Collect Requirements.
B. Plan Procurements.
C. De ne Scope.
D. Develop Project Charter.
Explanation :
The project team must decide which project needs can be best met by procuring products or services from outside the performing organization
during the "Plan Procurements" Process.
The correct answer is: Plan Procurements.
Question 199 Acceptance is a strategy adopted because it is not possible to eliminate all risks from a project. This strategy indicates that the project
Not answered management team has decided not to change the project management plan to deal with a risk.
Mark for Review What action does passive acceptance require?
Please select :
A. Passive acceptance is no longer adopted in projects and is not an accepted strategy.
B. Passive acceptance requires no action except to document the strategy and come up with a risk management strategy.
C. Passive acceptance requires no action.
D. Passive acceptance requires no action except to document the strategy.
Explanation :
Acceptance is a strategy adopted because it is not possible to eliminate all risks from a project. This strategy indicates that the project
management team has decided not to change the project management plan to deal with a risk. It requires no action except to document the
strategy.
The correct answer is: Passive acceptance requires no action except to document the strategy.
Question 200 A project manager is looking at various classi cation methods to share information among the project stakeholders.
Correct
Which of the following correctly classi es the different methods used?
Mark for Review
Please select :
A. Pull communication - Meetings ; Push communication - Newsletters ; Interactive communication - E- learning repository.
B. Interactive communication -Meetings ; Push communication - Newsletters ; Pull communication - E-learning repository.
C. Interactive communication -Meetings ; Push communication - E-learning repository ; Pull communication - Newsletters.
D. Push communication - Meetings ; Pull communication - Newsletters ; Interactive communication - E- learning repository.
Explanation :
Examples of Interactive communication are meetings, phone calls, video conferences.

Examples of Push communication are newsletters, memos, emails, faxes.
Examples of pull communication are intranet sites, e-learning and knowledge repositories.
The correct answer is: Interactive communication -Meetings ; Push communication - Newsletters ; Pull communication - E-learning repository.
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Started on Tuesday, 4 April 2017, 3:32 PM

B. Activities which are needed to transfer the completed results to operations.

C. Documenting the reasons for deliverables which were rejected.

D. Documenting the reasons for projects terminated early.

Hence Choices A, B and D are incorrect choices.

Feedback about this question and answer

Mark for Review Which of the following statement is true ?

Feedback about this question and answer

B. It documents how the contract should be awarded to the vendor.

C. It documents the formal procedure for project closure.

D. It documents how the human resources should be released.

So option C is the correct option in the given option.

Feedback about this question and answer

Mark for Review Which type of project ending is this?

Hence Choices A, B and C are incorrect choices.

Feedback about this question and answer

Mark for Review

B. Manage stakeholder engagement.

C. Control stakeholder engagement.

D. None of the above.

The correct answer is: Manage stakeholder engagement.

Feedback about this question and answer

B. Negotiate agreements to satisfy the project needs.

C. Facilitate consensus toward project objectives.

D. Resolving con ict.

The correct answer is: Resolving con ict.

Feedback about this question and answer

B. Proposals, Closed Procurements.

C. Requests, Organizational Process Assets Updates.

D. Contract, Enterprise enviornmental factors.

Contracts are not the output of closing process.

Hence choice A is correct while choices B, C, and D are incorrect.

Feedback about this question and answer

The correct answer is: Intial

Feedback about this question and answer

Question 9 How are 'lessons learnt' used ?

C. Status report of project manager's performance.

D. Status report of project team's performance.

Hence choice B is correct while choices A, C, and D are incorrect.

The correct answer is: Historical records.

Feedback about this question and answer

Question 10 What is the most important purpose of a procurement audit?

B. It is an output to project closing.

C. It provides important indicators to stakeholders.

D. Customer centric approaches are implemented.

Hence choice A is correct while choices B, C, and D are incorrect.

Feedback about this question and answer

Mark for Review

A. To satisfy the completion or exit criteria for the project.

B. To satisfy the completion or exit criteria for the phase.

D. All of the above.

Hence Choice A, B and C are incorrect answers.

The correct answer is: All of the above.

Feedback about this question and answer

B. Contract Change documentation.

Procurement Audit is a tool and technique to the Close Procurement Process.

Hence choices A, B and C are incorrect.

The correct answer is: Procurement Audit.

Feedback about this question and answer