PROCESS MANUAL

FOR

NATIONAL URBAN LIVELIHOOD MISSION (NULM)

Glossary

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Glossary

S. No. Acronyms Particulars

1 AA Assessment Agencies
2 STP Selected Training Partner
3 BPL Below Poverty Line
4 CEO Chief Executive Officer
5 DO Demi Official
6 EST&P Employment through Skills Training & Placement
7 ID Identification
8 MIS Management Information System
9 MoHUPA Ministry of Housing and Urban Poverty Alleviation
10 MoU Memorandum of Understanding
11 NIC National Informatics Centre
12 NOS National Occupational Standards
13 NSDC National Skill Development Corporation
14 NSQF National Skills Qualification Framework
15 NULM National Urban Livelihood Mission
16 PAN Permanent Account Number
17 QP Qualification Pack
18 SDMS Skill Development Management System
19 SPOC Single Point of Contact
20 SSC Sector Skill Council
21 SULM State Urban Livelihood Missions
22 ULB Urban Local Bodies

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Table of Contents

Glossary ......................................................................................................................................................... 1

1. Purpose of the Document ................................................................................................................. 5

2. Stakeholders of the NULM scheme .................................................................................................. 6

3. Implementation mechanism for the NULM scheme ........................................................................ 7

3.1 Preparatory Stage:.................................................................................................................... 7

a) Signing of Agreement between NSDC and State .......................................................................... 7
b) Transfer of funds from SULM to NSDC on signing of Agreement ................................................. 7
c) Selection of Training Partners (from NSDC approved training partners) ..................................... 7
d) Selection of Training Partners (other than NSDC approved training partners) ............................ 8
e) Target Allocation to Selected Training Partners ........................................................................... 8
f) Agreement between Selected Training Partners and the NSDC:.................................................. 8
3.2 Operational Stage: .......................................................................................................................... 9
a) Mobilization of beneficiaries: ....................................................................................................... 9
b) Creation of login details on the NULM MIS portal:....................................................................... 9
c) Approval of beneficiaries: ............................................................................................................. 9
d) Addition of trades on the NULM MIS portal: ................................................................................ 9
e) Approval of centers:...................................................................................................................... 9
f) Center Registration: ...................................................................................................................... 9
g) Enrolments: ................................................................................................................................. 10
h) Approval of batches and commencement of training: ............................................................... 10
i) Training ....................................................................................................................................... 10
j) Assessments ................................................................................................................................ 11
k) Certification................................................................................................................................. 13
l) Certification Data Upload on NULM MIS portal: ........................................................................ 13
m) Transfer of funds from NSDC to Selected Training Partners: ................................................. 13
n) MIS and reporting ....................................................................................................................... 14
4. Roles and responsibilities of all stakeholders ................................................................................. 15

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 a) Ministry of Housing & Urban Poverty Alleviation (MoHUPA)..................................................... 15
b) National Skill Development Corporation (NSDC) ........................................................................ 15
c) SULM ........................................................................................................................................... 16
d) Selected Training Partner............................................................................................................ 16
e) Sector Skill Councils (SSC) ........................................................................................................... 17
f) Assessment Agency (AA) ............................................................................................................. 17
g) Urban Local Bodies (ULBs) .......................................................................................................... 17
5. Timelines for Various Stages ........................................................................................................... 19

6. Grievance Redressal ........................................................................................................................ 24

7. Other Terms and Conditions ........................................................................................................... 24

Annexure A: Format for Request for Expression of Interest ...................................................................... 25

Annexure B: Marking Criteria for shortlisting and selection of Training Partners ............................. 26
Annexure C: List of Documents required for Fund Disbursement ...................................................... 27
Annexure D: Formats for center details.............................................................................................. 29
Annexure E: Sample Requisition for Fund Disbursement ................................................................... 30
Annexure F: Indemnity format............................................................................................................ 31
Annexure G: Cover letter on company letter head ............................................................................ 33
Format H: Candidate Details from NULM MIS portal ......................................................................... 34
Format I: Attendance sheet ................................................................................................................ 35
Format J: NULM Process Flow............................................................................................................. 36

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1. Purpose of the Document

The Employment through Skills Training & Placement (EST&P) Component under NULM is designed to
provide skills to the unskilled urban poor as well as to upgrade their existing skills. The program will
provide for skill training of the urban poor to enable them setting up self-employment ventures and for
salaried jobs in the private sector. The EST&P Program intends to fill the gap between the demand and
availability of local skills by providing skill training programs as required by the market

The broader objective of the EST&P Program is

To provide an asset to the urban poor in the form of skills for sustainable livelihood
To increase the income of urban poor through structured, market-oriented certified courses that
can provide salaried employment and / or self-employment opportunities which will eventually
lead to better living standards and alleviation of urban poverty on a sustainable basis
Ensure inclusive growth with increased contribution of skilled urban poor to the National
Economy.

Ministry of Housing and Urban Poverty Alleviation (MoHUPA) & National Skill Development Corporation
(NSDC) entered into a MoU on the 25th of September, 2014 to implement the EST&P component of NULM
across India through the approved training partners of NSDC.

The current document captures the process of flow of EST&P implementation. The document is subject
to change from time to time as per the implementation requirement.

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2. Stakeholders of the NULM scheme

Ministry of Housing and Urban Poverty Alleviation

National Skill Development Corporation
State Urban Livelihood Mission (SULM), as representative of participating States
Training Partners imparting the skill training
Sector Skill Council (SSC)
Urban Local Bodies (ULB)

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3. Implementation mechanism for the NULM scheme

The implementation process can be divided in two key stages; Preparatory and Operational Stage.

3.1 Preparatory Stage:

The Preparatory Stage begins when NSDC receives the States consent to implement the EST&P
component of NULM through the approved training partners of NSDC. The various activities included in
this stage are as following:

a) Signing of Agreement between NSDC and State: Steps involved towards signing of
Agreement is described below
i. NSDC to share draft Agreement with State
ii. State to review the draft Agreement shared by NSDC and suggest changes required if any
iii. Agreement is finalized as per mutually agreed terms and conditions followed by signing
of Agreement by both parties

b) Transfer of funds from SULM to NSDC on signing of Agreement: As per Office

Memorandum No. K-14014/99/2014 UPA dated 10th June, 2015, the State may transfer first
installment of 30% to NSDCs bank account on signing of the Agreement. The state is to
transfer the subsequent installments of 50% on completion of training, assessment and
certification, and remaining 20% on placement and post placement tracking for 6 months.
However payment terms and transfer of funds may vary from State to State and would
depend upon the Agreement signed between SULM and NSDC

c) Selection of Training Partners (from NSDC approved training partners)

NSDC to follow the below mentioned steps to shortlist from the list of its approved training
partners to participate under EST&P component for NULM

i. Request for Expression of Interest: NSDC to share a request for expression of interest with
its approved training partners, as per draft format attached in Annexure A

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 ii. Validation of information received via Expression of Interest: NSDC to validate
information received through expression of interest from its approved training partners
using information from NSDC monitoring parameters.

iii. Shortlisting of Training Partners: NSDC to shortlist amongst its approved training partners
based on criteria listed in Annexure B. Post shortlisting, NSDC to share the shortlisting
details with the state for their approval. After final selection by the State, the training
partners will be known as Selected Training Partners. The Selected Training Partners will
be eligible to participate in the EST&P component of NULM subject to fulfillment of other
conditions mentioned in this process manual.

d) Selection of Training Partners (other than NSDC approved training partners)

i. NSDC intends to implement the EST&P component of NULM through its approved training
partners as the credentials of these partners are readily available with NSDC. However,
NSDC encourage other Organization / Institutions to participate in the process.
ii. Any Organization / Institution, who is not currently a NSDC approved training partner,
may participate under the NULM subject to approval of Ministry of Housing & Urban
Poverty Alleviation and State Urban Livelihood Mission (in which the Organization
/Institution wishes to impart training)

e) Target Allocation to Selected Training Partners

a. NSDC will share a draft target allocation plan (for Selected Training Partners) with
SULM. Alternatively, SULMs can allocate the target to Selected Training Partners on
their own.
b. In case more than one Selected Training Partner exist in a given trade for a district, the
target to be allocated based on Selected Training Partners center capacity
c. Final target allocation to the Selected Training Partners is the responsibility of
respective SULM

f) Agreement between Selected Training Partners and the NSDC: The Selected Training
Partners will enter into an Agreement with the NSDC for implementing the scheme.
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3.2 Operational Stage:

The Operational Stage consist of following activities:

a) Mobilization of beneficiaries: The SULMs and ULBs along with the assistance of the Selected
Training Partners to jointly mobilize beneficiaries.

b) Creation of login details on the NULM MIS portal: The SULMs to create login details for the
Selected Training Partners and the Sector Skill Councils (SSC) on the NULM MIS portal. The
Selected Training Partners in turn will create login details for their respective centers across the
State

c) Approval of beneficiaries: The Selected Training Partners need to collect relevant documents
such as Below Poverty Line card/ration card, income certificate and identity documents (as
acceptable by the State) which will determine the economic status of the beneficiary as urban
poor. ULBs need to approve the list of mobilized beneficiaries and upload the same on the NULM
MIS portal

d) Addition of trades on the NULM MIS portal: The SULMs are required to map trades, to be
offered by Selected Training Partners across the State, on the NULM MIS Portal

e) Approval of centers: The ULBs are required to approve the centres.

f) Center Registration:

i. Selected Training Partners will be provided with login credentials for accessing Skill
Development Management System (SDMS) of NSDC
ii. Every center must be registered by Selected Training Partners on SDMS and also on NULM
MIS Portal before any enrolments taken up at these centers
iii. All relevant documents of the registered centers must be shared with the concerned
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 SULMs prior to the start of the enrolments
iv. The list of all the Selected Training Partners along with its registered centres will be made
available on the NULM and SDMS portal and updated from time to time

g) Enrolments:

i. Enrollment of batches can happen only in registered centres

ii. Selected Training Partners need to ensure that candidates meet the eligibility criteria to
undertake training for the relevant Qualification Pack(QP)
iii. Selected Training Partner need to upload the enrollment details on SDMS and NULM MIS
portal

h) Approval of batches and commencement of training: After enrollment, ULBs are required to
approve the batches. Post approval of batches, the Selected Training Partners can commence
training.

i) Training

i. The Selected Training Partners must ensure that candidates are provided with the
standard booklet/pamphlet consisting of information about the NULM scheme
ii. The Selected Training Partners must fulfill all the responsibilities including providing
training/reading/study material to the trainees as per the SSCs curriculum
iii. The Selected Training Partners must ensure that the duration of training of the batch is
as per the requirement of the job role in compliance with QP/NOS nd the NULM scheme
guidelines
iv. The Selected Training Partners must mention preferred language of assessment on SDMS
for every batch at the time of enrollment
v. All the registered centers will maintain day-wise attendance record for the batch and
provide it to the assessor during the assessments. The attendance record should be
signed by the respective candidates in the batch or maintained through an
electronic/biometric attendance system
vi. The Selected Training Partners will mark all such candidates who are not attending the
training for more than 5 days as dropout from the batch. The attendance record should

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 be updated on the NULM MIS portal and SDMS

j) Assessments

Following guidelines on assessments must be adhered to by all the concerned stakeholders:

i. Assessment criterion:

1. SSCs will not conduct assessment unless the centers are registered in SDMS and NULM
MIS portal.
2. Assessments will be done strictly as per the assessment criterion of the SSCs for the job
role and in the language mentioned in SDMS on the date assigned for assessment
3. The Assessment Agencies (AA) must ensure that the relevant assessor is made available
on the proposed date of assessment. In case of lack of assessor on the particular date,
the same must be communicated to the concerned Selected Training Partner and an
alternative date must be finalized through mutual consent.

ii. Language of assessment:

1. The AAs must ensure that the assessor assigned to a batch is as per the language
preference of the beneficiaries in the batch
2. In case the assessment is conducted online or through a digital system (such as tablet),
language preferences as provided by the trainees (at the time of batch formation)
should be considered

iii. Identity of assessors:

1. The AAs will upload the details of the approved assessors on SDMS
2. On day of the assessment, the assessor(s) should reach the training center location to
conduct assessment at the scheduled time
3. At the time of assessment, the assessor will mandatorily carry his/her photo identity
issued by the AA and that must be validated by the concerned Selected Training Partner
4. In case the assessor is unable to prove his identity, the assessment of the batch should
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 be halted and the concerned AA and SSC should be informed about the same at the
earliest.
5. In case it is found that an assessor is looking to enter into any undue arrangements
during the assessment process, he/she may be blacklisted and debarred from
conducting any future assessments
6. In case it is found that the designated certified assessor deputes a non-certified assessor
to conduct an assessment on his/her behalf, the certified assessor may be blacklisted
and debarred from conducting any future assessments

iv. Candidates ID proof at the time of assessment:

1. The assessor will mandatorily check the photo-IDs of the trainees before the assessment
is conducted
2. The permissible photo-IDs that a candidate can carry for the assessment are Voter ID
card, Passport, Driving License, PAN card, Aadhaar Card, Identity Card provided by
school/college etc. The assessor may choose not to conduct the assessment for a
particular candidate in case the candidate fails to furnish a valid photo ID proof during
the assessment
3. The Selected Training Partner must keep a copy of the ID proof provided by the
candidate at the time of assessment for future reference.

v. Result upload for the batch and changes in result

1. The assessor will upload QP-NOS wise marks of candidates on SDMS

2. The assessor needs to upload the result of the assessed batch on SDMS as per the
assessment criterion of the SSC
3. The concerned SSC must validate the result uploaded by the assessor. Two level result
validation to be done by the SSCs viz. by Single Point of Contact (SPOC) and Chief
Executive Officer (CEO). After CEOs approval no further changes would be allowed for
the result
4. Prior to approval of result by SSCs, any discrepancy in results can be considered for re-

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 evaluation or re-assessments as decided by the SSCs
5. Post validation of the result by the SSC, no change in the result of the concerned batch
will be acceptable.

vi. Reassessment

1. The cost of reassessments (if allowed by the ULB) shall be borne by the Selected Training
Partner
2. Reassessment will only be allowed at the premises of the Selected Training Partner

vii. Payment to the SSCs for conducting assessment

1. The Selected Training Partner will pay the assessment fee for all the candidates in the
batch positively 15 days before the batch end date. The Selected Training Partner will
not have to pay an assessment fee for the candidates who are marked as dropout on
SDMS.
2. Any non-compliance to the above guidelines or any malpractice during assessments will
be placed before the respective SULM Grievance Committee and/or NSDC for
appropriate disciplinary actions.

k) Certification

i. The SSCs to ensure that candidates certificates are dispatched/ sent online to the Selected
Training Partners within the defined time frame
ii. The SSCs are to be encouraged to keep soft copies of the certificates of the candidates.
Duplicate certificates can be issued for candidates/ batch in case of loss of certificate / errors
in entries, only after one month of issuing original certificates

l) Certification Data Upload on NULM MIS portal: SSCs will be required to upload the passed out
and certified beneficiary data to NULM MIS Portal for each batch against the enrolment uploaded
previously in the portal.

m) Transfer of funds from NSDC to Selected Training Partners: NSDC shall transfer the funds to

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 Selected Training Partners as per the scheme guidelines which is 30% advance on the
commencement of training, 50% on completion of training, assessment and certification and 20%
on placement and post placement tracking after they submit necessary documents (as per
Annexure C, E, F and G) to the satisfaction of NSDC. No request for disbursement can be made if
the data not been uploaded on SDMS and the NULM MIS portal

However payment terms and transfer of funds are subject to the terms of payment between
States and NSDC. These may vary from state to state and would depend upon the Agreement
between Selected Training Partner and NSDC. Further NSDC payment is subject to realization of
grant from respective State for the project.

n) MIS and reporting

i. The Selected Training Partner progress will be monitored by the NSDC, through SDMS and by
the MoHUPA/SULM, through the NULM MIS portal
ii. The Selected Training Partners will nominate/hire a single point of contact (SPOC) for all MIS
activities. Only the identified SPOC will interact with NSDC for issues related to the NULM
scheme
iii. The Selected Training Partners will ensure weekly MIS reporting to NSDC/SULM as and when
required by any party
iv. NSDC on a monthly basis, will provide updates to MoHUPA/SULM in their specified template.
The monthly update may include information on progress made by NSDC on the parameters
listed below:
a) State and district wise no of beneficiaries enrolled
b) State and district wise beneficiaries trained
c) State and district wise beneficiaries passed
d) State and district wise beneficiaries certified
e) State and district wise beneficiaries placed
f) State and district wise fund disbursed
g) State and district wise sector and job role coverage
v. The inputs on overall progress are to be sourced from the data uploaded by the Selected
Training Partners on SDMS. Furthermore, the fund disbursement update is to be received
from the Finance and Accounts department of the NSDC.

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4. Roles and responsibilities of all stakeholders

a) Ministry of Housing & Urban Poverty Alleviation (MoHUPA)

i. Facilitate direct empanelment/shortlisting of the NSDC Training Partners for EST&P

implementation for providing training
ii. Facilitate the process of engagement of NSDC and the Selected Training Partners by
SULMs for the purpose of Skill training, Assessment and certification of candidates
iii. Monitor the implementation of the scheme along with NSDC and the SULMs
iv. Provide support through ULBs to NSDC and its Selected Training Partners in identification
and mobilization of urban beneficiaries to undertake the skill training

b) National Skill Development Corporation (NSDC)

i. Provide technical support for planning, management, monitoring and reporting of

trainings undertaken by the SULMs
ii. Provide assistance through SSCs to the SULMs for finalization of courses, syllabi and
normative training fees, and alignment of courses and curriculum to the NSQF.
iii. Act as the single point of contact between the SULM and all the SSCs approved by the
NSDC for the purpose of designing of the training course curriculum, assessment and
certification of the candidates through the established SSCs

iv. Extend technical non-financial assistance to the SULMs in selecting the right raining
partners from its approved list of training partners across India

v. Engage with SSCs for assessment and certification of candidates and development of
Occupation Standards in compliance with National Skill Qualification Framework

vi. Provide technical support for developing/ customizing the NSDC's monitoring system
called Skill Development Management System or SDMS to meet the requirements of
monitoring for the NULM scheme

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 c) SULM
i. Select Training Partners for respective States from the approved list of NSDC training partners
ii. Facilitate the Selected Training Partners for the purpose of skill training, assessment and
certification of the candidates
iii. Transfer the funds to NSDC for implementing the objectives of the EST&P
iv. Decide the annual number of candidates/ trainees to be trained based on the location, course
and trade
v. Mobilize and identify the beneficiaries along with ULBs and Selected Training Partners

d) Selected Training Partner

i. Facilitate the SULM for mobilization of beneficiaries in their identified districts. In this regard
they may be required to participate in meetings/fairs/mobilization camps called by the SULM
officials from time to time
ii. Provide all the required skills, knowledge, care and diligence in the provision of training to the
trainees selected for imparting training
iii. Adhere to QP/NOS standards set forth by the relevant Sector Skill Councils
iv. Prepare all training material including occupational and training standards for NULM
v. Make available requisite infrastructure, qualified trainers, curriculum and delivery systems to
provide training as per NSDC/Sector Skill Council Standards in line with National Skills
Qualification Framework (NSQF) for implementation of skilling programs under the Project
vi. Ensure timely submission of reports along with a consolidated dashboard to NSDC and SULM
vii. Arrange for necessary approvals from the SULM authorities before beginning a batch
viii. Provide placement and tracking of minimum 50% beneficiaries trained
ix. Submit a monthly progress report to the ULBs, SULM and NSDC within the first 10 working
days of every month and on ad hoc basis as and when requested by SULM/NSDC
x. Upload the data of trainees enrolled and trained under NULM on NSDCs SDMS and NULM
MIS portal within 7 days of receiving batch approvals from the concerned ULBs
xi. Ensure proper running of training center, punctuality, and discipline in the center. The
Selected Training Partner will also ensure the daily recording of attendance of trainees and
staff both on NULM MIS portal and SDMS. A physical copy of attendance to be also maintained

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 xii. Reach out to the SSCs for assessment and certification. The assessment fees have to be paid
to the SSC 15 days before batch end date for the entire batch minus any dropouts
xiii. Ensure that the status of drop out of candidates be marked immediately on SDMS and NULM
MIS portal
xiv. Make all arrangements (raw material, lab facilities, infrastructure setup) for the assessor to
conduct the assessment
xv. Validate the authenticity of the assessor with the help of the unique code on his identification
proof
xvi. Report the details of placement of successful trainees with proper proof of placement to
SULM and NSDC
xvii. Maintain track record of all the placed candidates (town-wise and employer-wise) for at-least
six months and submit a regular progress report to the NSDC/SULM.

e) Sector Skill Councils (SSC)

i. Ensure proper curriculum development and on the skills that are identified through the skill
gap reports prepared by the NSDC
ii. Ensure that after the request for assessment is raised by the Selected Training Partner on
SDMS, Assessment Agencies and date of assessment has been allocated for each batch within
10 days of receiving this request
iii. Take appropriate disciplinary action against the assessor/Assessment Agency if any deviation
from the regular process is brought to their notice

f) Assessment Agency (AA)

i. Allocate the assessor(s) to conduct assessment 5 days before the date of assessment
ii. Make all arrangements for travel and logistics for the assessor(s)
iii. Report to Assessment Agency, SSC and NSDC in case an assessor finds discrepancies at the
assessment center

g) Urban Local Bodies (ULBs)

i. Create awareness and motivate the urban poor people to get skill training in the
trades/modules in order to increase their employability.

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 ii. The ULBs will assist Selected Training Partners to reach out to beneficiaries for
assessments/job fairs etc
iii. Carry out the mobilization drive along with Selected Training Partner
iv. Approve the mobilized beneficiaries on the basis of documents submitted
v. Approve training center based on the job roles to be taught there.
vi. Conduct centre inspection visit on receiving request from the Selected Training Partner
vii. Approve the batches to be trained followed by uploading the same on the NULM MIS portal
within 1 week of approving the list.
viii. Assist the Selected Training Partners for any issues related to data upload on NULM MIS portal

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 5. Timelines for Various Stages

S.No Stage Activity Timeline Process Owner

1 Preparatory a. NSDC to share draft Within 7 working days NSDC

Stage Agreement to the state after receiving states
consent to implement
EST&P

b. Signing of In case there are no SULM

Agreement with SULM changes to be made to the
Agreement, the State
need to sign and share the
copy with NSDC within 15
working days after
receiving the same

In case there are changes NSDC & SULM

suggested by the State,
the same should be
shared within 7 working
days with NSDC. The
suggested changes will be
reviewed by NSDC and a
final draft Agreement
would be shared with the
State within 7 working
days following which the
State would sign and
share the copy with NSDC
within next 7 working days

c. Transfer of Within 15 working days of SULM

funds(30%) from SULM signing the Agreement
to NSDC and receiving request
from NSDC

d. Shortlisting and Within 15 working days of NSDC & SULM

selection of NSDC signing Agreement with
the state

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 S.No Stage Activity Timeline Process Owner

approved training
partners

e. Agreement between Within 15 working days NSDC and

NSDC & Selected after SULM completed Selected
Training Partner selection of Training Training Partner
Partners

2 Operational a. Mobilization of Beneficiaries will be Selected

Stage beneficiaries mobilized within 15 days Training
on signing of Agreement Partner, SULM,
between Selected Training ULB
Partner and NSDC

b. Creation of login Within 7 days after signing SULM

details on the NULM of Agreement between
MIS portal NSDC and Selected
Training Partners

c. Approval of Within 10 working days ULB and

beneficiaries and after submission of list Selected
uploading the mobilized beneficiary list Training Partner
beneficiary data on and relevant documents
NULM MIS portal ULB. The same needs to
be uploaded on NULM
MIS portal within 3
working days

d. Addition of trades on Within 7 working days SULM

the NULM MIS portal after signing of
Agreement between NSDC
and Selected Training
Partners

e. Approval of Centers Selected Training Partners Selected

to invite ULB for center Training Partner
inspection within 10 days
of signing Agreement
with NSDC

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S.No Stage Activity Timeline Process Owner

Within 5 days ULB

f. Center Registration Within 5 days after the Selected

(on SDMS & NULM MIS centre has been approved Training Partner
portal) by the ULB

g. Uploading enrollment Within 3 days of Selected

data on SDMS and enrollment Training Partner
NULM MIS portal

h. Approval of batches Within 7 working days of ULB

batch approval request
received from Selected
Training Partner

i. Commencement of Within 7 days after Selected

Training receiving batch approval Training Partner
from ULB

j. Transfer of funds Within 20 working days of NSDC

(30%) from NSDC to receiving all relevant
Selected Training documents to the
Partner satisfaction of NSDC

j. Training 430 hours Selected

Training Partner

k. Assessments Selected Training Partners Selected

to notify their respective Training Partner
SSCs for scheduling an
1. Scheduling an
assessment on SDMS by
Assessment submitting assessment fee
15 days prior to batch end
date along with
attendance sheet of the
beneficiaries in the batch

2. Confirmation for the SSCs to confirm a date SSC

Assessment within 10 days of receiving
the assessment fee of the
batch from the ATP

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S.No Stage Activity Timeline Process Owner

3. Conducting an SSC to appoint an SSC and

Assessment Assessment Agency to Assessment
conduct the assessment Agency
within 15 days of batch
end date

4. Result Upload by Assessment Agency to Assessment

Assessment Agency upload the assessment Agency
result of the batch on
SDMS within 7 days after
the same has been
uploaded by their
appointed Assessor

5. Result Confirmation SSCs to confirm the results SSC

uploaded by Assessment
Agency within 7 days after
uploaded by the
Assessment Agency

6. Certificate generation SSC CEO to generate SSC

certificates on SDMS
within 7 days of result
confirmation

7. Reassessments Within 30 days after the Selected

results are declared and Training Partner
uploaded by SSC and after
receiving the proper
approval from ULB

l. Transfer of funds Within 15 working days SULM

(50%) from SULM to after completion of
NSDC training subject to receipt
of Utilization Certificate
from NSDC

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 S.No Stage Activity Timeline Process Owner

m. Transfer of Funds Within 20 working days of NSDC

(50%) from NSDC to receiving all relevant
Selected Training documents to the
Partners satisfaction of NSDC

n. MIS and Reporting As per the schedule Selected

mentioned in the Training Partner
Agreement and on ad hoc
basis

o. Post placement Within 15 working days SULM

Transfer of funds (20%) after completion of 6
from SULM to NSDC month placement tracking
subject to receipt of
Utilization Certificate from
NSDC

p. Post Placement Within 20 working days of NSDC

Transfer of Funds (20%) receiving all relevant
from NSDC to Selected documents to the
Training Partners satisfaction of NSDC

Note: The above timelines are indicative in nature

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6. Grievance Redressal

a) ULB/SULM to report to NSDC for any anomalies/deficiencies in running of training centers or

below the mark skills training, assessment, certification and placement, found at any of the
training center of the Selected Training Partner
b) NSDC will send out communication to the Selected Training Partners head office apprising them
of the reporting received from the ULB/SULM within 5 days of grievance received in letter at the
NSDC office.
c) The Selected Training Partner will have 10 days from the date of receiving this letter from NSDC
to duly respond back with the status report against the training center
d) NSDC will ensure appropriate corrective measures for proper running/ managing of training
center(s) and qualitative skill training, assessment, certification and placement to the candidates/
trainees which are deemed appropriate after receiving the reply of the Selected Training Partner.
The NSDC to notify the ULB of the decision taken within 10 days from the receiving the reply from
the Selected Training Partner.
e) NSDC may execute the Agreement with its Selected Training Partners with adequate penalty
clauses for proper management of training center(s) and qualitative skills training, assessment,
certification, placement and tracking.

7. Other Terms and Conditions

The allocated numbers to Selected Training Partners have to be trained in the registered centres
only (the centre registration process mentioned in clause 3.2 (f)). No subcontracting of training
to any other centre shall be allowed. Any Selected Training Partner found to be violating this
mandate will be dealt with strict of disciplinary action

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 Annexure A: Format for Request for Expression of Interest

Annual
Name of Center Batch QP
Center Address Self-run / Capacity NSQF
Training State District Currently Sector Trade Size Ref
ID of Center Franchisee (Per Level
Partner Operational (Max) ID
Course)

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Annexure B: Marking Criteria for shortlisting and selection of Training Partners

Marking Dimensions Max Marks

Past Experience 15

Past experience in providing services similar to the requirements 10

described in this document.

Number of years in operations of firm as on 31st July 2015 5

Operational Capabilities 20

Number of States. 3

Center Capability 15

Presence in NULM State (Districts and Centers) 2

Training Capabilities 20

Based on no. of trainees trained per year (average of last three years)

Placement Capabilities 35

Percentage of trainees placed of the trainees passed out in the last three 20
years

(Total no. of trainees placed in last three years / Total no. of trainees
trained in last three years *100)

Industry Tie-up, MoUs with the Industry and placement partners 15

Adequacy and Quality of Resources proposed for Deployment 10

Resources for providing training services 10

TOTAL 100

Note: This is an indicative selection criteria

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 Annexure C: List of Documents required for Fund Disbursement

The Selected Training Partner needs to submit the following documents for disbursement of funds
towards trainings carried out under EST&P component of NULM.

A. 30% of total trainee cost on commencement of training

Documents to be submitted need to be verified by the authorized signatory of Selected Training Partner
and the Urban Local Bodies
i. List of enrolled candidates
ii. Centre details (along with photographs of classrooms and labs)
iii. 15 days attendance record of the candidates from the NULM MIS portal
iv. Batch approval letter
Selected Training Partners also need to submit
i. Undertaking/indemnity from the training partner as per NSDC format
ii. Agreement between the Selected Training Partners and NSDC
iii. Requisition request as per NSDC format

B. 50% of total trainee cost after completion of assessment & certification

Documents to be submitted
i. List of Candidates from NULM MIS portal
ii. Attendance sheet duly attested by ULBs
iii. Training completion proof (SDMS record confirming the assessment and certification)
iv. Undertaking/indemnity from the training partner as per NSDC format
C. 20% of total trainee cost on placement

Documents to be submitted
i. Copy of Appointment letter/ offer letter given to candidate duly accepted by the candidate
ii. Copy of salary certificate /salary slip/proof of salary in any other form of the candidate for 6
months duly attested by Selected Training Partner
iii. An undertaking by the Selected Training Partner that the information provided in the letter of
appointment / offer letter and the claim is correct

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 iv. An undertaking by the Selected Training Partner that in case any of the information and/or
documents furnished by it is found to be incorrect and/or misleading, the Selected Training
Partner shall return all wrongly claimed amounts to NSDC. Further, the Selected Training Partner
shall indemnify, defend, hold harmless and keep indemnified the NSDC, or its directors or its
employees from and against any claim or loss including without limitation, fines, penalties, fees,
damage, costs (including legal fees and expenses) liability (whether criminal or civil) suffered
and/or incurred by NSDC due to such misrepresentation.

Documents to be submitted (Self Employment)

i. An undertaking from the candidate that he has opted for self-employment as per NSDC format
ii. Undertaking/indemnity from the Selected Training Partner as per NSDC format

Note: Formats / mode of documentation to be submitted for disbursement will be shared separately
with Selected Training Partner

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 Annexure D: Formats for center details
< On Company Letter Head>

Format 1 Training Centre details and Photos

Name of Selected Training Partner

Name of Districts

SSCs

Number of Centers planned

Details attached for how many

Centers ( number)

Please list District wise centers with addresses

District 1 Shimla
Centre 1 Address

Job Role and SSC

Contact person
Phone Number
Photographs (Classroom and Labs)
Photographs (Classroom and Labs)

Note: Please add the same details for all centers across other districts

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 Annexure E: Sample Requisition for Fund Disbursement

Sample Filled, each Selected Training Partner to fill as per rewarded Mandate
Name of Selected Training
Partner
Total no Allocated
Scheme Name

Requisition for ___________ Tranche of Grant

Name of the district N

Name of the district 1

Name of the district 2

List Attached and

Total amount
Total Trained
Job Role

approved by
Authorities
Cost

Total
Total Amount of Grant
Amount to be
Tranche No. (1,2 or 3) Percent (30, 50,or 20)
transferred

Detail of the Bank account

Name of Bank Account
Bank name
Branch Address
Bank account no.
IFSCI code

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 Annexure F: Indemnity format
(On Rs 100 Stamp Paper)

I, ________________, ____________and authorized signatory and acting on behalf of [name of Selected

Training Partner] (____X____), a company, registered under the Companies Act, 1956 having its
registered office at ___________________, state and undertake as below.

That _______X_______ will avail an amount of Rs._________________ (Rupees ______________ only) as

payment from National Skill Development Corporation (NSDC), a non-profit company, registered under
the Companies Act, 1956 and licensed under section 25 of the Companies Act, 1956 having its registered
office at A-Block, Clarion Collection, Shaheed Jeet Singh Marg, New Delhi-110016, India on such terms and
conditions as mentioned in the Agreement dated ___________ executed between NSDC and
_______X______. That the said amount will be paid to ______X____for the execution of the Scheme as
described in detail in the Agreement.

That based on the obligations arising upon ___X________, I, on behalf of _______X________ do hereby
confirm, assure, declare and irrevocably undertake:

(i) That candidates listed out in schedule 1 to this Undertaking have been enrolled and are
undergoing training with ____X____ under the Scheme (Candidates).

(ii) That the centre details (along with photographs of classrooms and labs); the attendance sheet of
the candidates, data uploaded on skill development management system of NSDC, data uploaded
on NULM MIS portal and any other documents of these Candidates furnished by ______X______
to NSDC are true and correct.

(iii) That in case any of the information and/or documents furnished by _____X___ is found to be
incorrect and/ or misleading, ______X______ shall return all wrongly claimed amounts to NSDC.
Further, ____X______ shall indemnify, defend, hold harmless and keep indemnified the NSDC, or
its directors or its employees from and against any claim or loss including without limitation, fines,

31
 penalties, fees, damage, costs (including legal fees and expenses) liability (whether criminal or civil)
suffered and/or incurred by NSDC due to such misrepresentation

The capitalized terms used in this Undertaking-cum-Declaration shall have the meaning ascribed to them
under the Agreement and that the undertakings, declarations, confirmations and statements contained
hereunder the undertaking alongwith the schedules/ annexures, if any shall be binding on
________X_________ at all times.

For ________________

_____________

Date:

Place:

Witnessed by: Witnessed by:

Name: Name:
Address: Address:

Signature ___________________ Signature __________________

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 Annexure G: Cover letter on company letter head

Date: _________
To
National Skills Development Corporation
Block A, Clarion Collection (Qutab Hotel)
Shaheed Jeet Singh Marg, New Delhi -110016

Subject: Disbursement of Funds under NULM (State Name)

Dear Sir,

This is in reference to EST&P component of National Urban Livelihood mission (NULM) in the State of
____________(State name) wherein <Selected Training Partner Name>have been chosen to implement
<Sector 1>, <Sector 2> courses across <Number> urban locations of ___________(State name) namely
<name of the districts>

Following relevant information/documents are attached herewith for your perusal

1. _____________________________
2. _____________________________
3. _____________________________
4. _____________________________

We request NSDC to release XX% as (first/second/third) tranche amount. Please let us know if you require
any further clarification/documentation from our side and we will be happy to provide the same at the
earliest.

Warm Regards

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 Selected Training Partner

District

Centre Address

Sector Skill Council

Job Role

NSQF level

Batch start date

Course Duration in Days

format to be used for illustration purposes only

Batch end date

Assessment date

Salutation

Name of Candidate

34
Aadhar No

BPL/category

Proof

Family income
Format H: Candidate Details from NULM MIS portal

Date of Birth

Guardian Type

Name of Father Or Husband or

CareTaker
Contact no of Trainee

Education Level

Trainee Address
*Please note that the Selected Training Partners may have to upload more information (as and when required by MoHUPA) and the above

PIN Code
 Format I: Attendance sheet

To be downloaded from the NULM MIS portal capturing batch wise attendance of all the trainees
undergoing training.

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 Format J: NULM Process Flow

Participation Centre approval Completion of

Confirmation by and batch approval Training, Process
State Urban by ULB for Assessment and Completion
Livelihood Mission commencement of Certification
(SULM) training

Joint mobilization
Subsequent
Signing of of candidates by Transfer of funds Transfer of funds
Agreement Selected Training (50%) by SULM to (20%) by NSDC to
between SULM & Partner, SULM and NSDC Selected Training
NSDC Urban Local
Partner
Bodies (ULBs)

Subsequent
Transfer of funds Allocation of Transfer of funds Transfer of funds
(30%) by SULM to targets to Selected (50%) by NSDC to (20%) by SULM
NSDC Training Partners Selected Training to NSDC
Partner

Selection of Signing of Transfer of

Training Partners Agreement Placement of placement linked
by SULM from between NSDC & Certified funds after 6
NSDC approved Selected Training candidates months of
Training Partners Partners placement

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