Professional Documents
Culture Documents
1. Identification: Who are you talking about? 1. Identification: Where have you been? 1. Pointing: Whats that? 1. Identification: What's going on? 1. Identify: Don't I know you from somewhere? 1. Listening: Are you with me so far? 1. Thought: What's on your mind? 1. Usual: What does usually happen? 1. Confirm: Have you decided it yet?
2. Profile: Who is he? 2. Interest: What are you look for? 2. Referring: What was that? 2. Condition: Is everything alright? 2. Person: How have you been? 2. Repeat: What did you say? 2. Analysis: What's your take on this? 2. Good Chances: Is it likely to get better? 2. Final: Are you ready to give me your final words?
3. Skill: What does he do? 3. Search: Did you find any place? 3. Identification: What is it? 3. Reference: Does anybody know what happened? 3. Condition: Are you ok? 3. Main idea: Whats your point 3. Feeling: How do you feel about it? 3. Next Consequences: Since its getting worse, what will happen next? 3. Option: Would you accept if........?
4. Reference: Does anybody know about him? 4. Location: Where is it? 4. Type: What make is it? 4. Time: When did it happen? 4. Experience: How was it? 4. Connection: How does it relate to this? 4. Reason: Why do you think I ask you this? 4. Direction: Am I going to get there soon?
5. Relation: How do you know him? 5. Distance: How far is it from here? 5. Age: How old is it? 5. Location: Where did it happen? 5. Event: How did it go? 5. Re-Confirm: Do you mean to say.....? 5. Guess: Would you be surprised if it happened?
6. Recall: Have you met him before? 6. Time: How long will it take to reach? 6. Size: What size is it ? 6. Reason: How did it start? 6. Problem: Whats the matter? 6. Reason: What make you say that? 6. Feeling: If I dont do this now, will I regret it?
7. Time: How long did you know him? 7. Transport: How do we get there? 7. Shape: What its shape like? 7. Agent: Who started it? 7. Core: What is it exactly? 7. Understanding: Do you know what I mean?
8. Looks: How does he look like? 8. Position: Which side of the street it is? 8. Color: What color is it? 8. Action: Hasn't anyone called for help? 8. Probe: Whats wrong in that? 8. Logic: Does that make sense?
9. Dress: What was he wearing? 9. Visit: Do you come here often? 9. Origin: Where is it from? 9. Help: Is there anything I could do? 9. Confirm: Is that clear?
10. Reason: What is he here for? 10. Destination: Where are you going? 10. Material: What is it made of?
11. Purpose: What are we heading for? 11. Function: What is it used for?
12. Incident: Have you ever lost it?
POSITION
MEETINGS TEAMWORK Sit down - Get up
Decision Identify
Our offer was turned down (reject) Ok guys! We need to get the ball rolling PLACEMENT Stand up - Stand straight
Put your best foot forward Can you put it away? Stand tall up against the wall
Put off (postpone) this meeting until Saturday? Put up the picture on the wall - Take it down Bend over at waist - Kneel down on your knees
We call off (cancel) the visit We are running out of new themes Put it on table - Pick it up Lean forward - Lean against the walL
Lets kick some ideas around Lift it up Put it down Put your leg out
Who has taken up the conference room? Put it on the shelf Take it down from the shelf Put your arms out to the sides
Let my staff in Dont rule out any possibility Can you get at it? Keep your feet flat on the floor
Session carried over into lunch time Point out the gray areas Upside down : Right side up: Inside-out Turn round
Hang up your coat on the back of the door
Never cut in during meeting Work out together Bring round a trolley
Speak up a bit as i hardly hear you Come up with something DIRECTION Book is coming out
Think it over Go over to the other side
Purpose Recall
Ok! Cut to the Chase, give me facts Lay out a plan Go up to the mountain Hook up the mobile phone with charger
To turn around the business Go across the river
Run off 10 copies of meeting minutes Go upstairs MOVEMENT
Are we on the same page? Come downstairs Walk up to her
ANALYSIS Past the round about Walk over to coffee shop
Look Over (examine) the performance report Count me in/out Walk on! We are not there yet
Make Out (understand) what the report says I dont leave my team in the lurch
Look Into (investigate) the problem But dont let me down
Sort out the confusion
Figure out a solution
ASSERTIVENESS
Re-Confirm Reference BED ROOM
Alarm goes off
I wake up
DRESSING
Take off (undress) my night suit
Put on (wear) the clothes
What is done is done? I turn off the alarm Do up (fasten) your buttons/shoe laces
You cant back out now I get up from bed Keep on my sweater
Make the bed
Take on your responsibilities Clear up the room Try it on
Own up your mistakes I need to hit the sack early tonight Roll up your sleeves
I sleep like a rock Fits like a glove
Reasoning Relation
I didnt really like the idea of. He is out cold after tiring day (deep sleep) It goes well with this shirt
Thats not good enough
FRESH UP Just a bit tight
It takes two to tango Walk to bath room My shoes wear out (used up) quickly
They should face the music Switched on the light
Brush my teeth Try on this new jacket
Its just not my color Do the shave This style is catching on
Thats not my cup of tea Put the clothes in laundry bag He is dressed to kill
Take the shower
Break with the tradition Dry off with towel HOME
Easier said than done Do up the house
Lights went down
Choices Time
Dont take me for an idiot Built in a new feature
I cant spell out everything for you Spring cleaning day -
Put your feet up and relax
He is telling a lie he has nothing to stand on
I need to put my foot down on this
I wouldnt do that for all the tea in China
DECEPTION
We cant bend the rules for you I am not putting you on
Fair Enough She took me in with her story
She cash in on her internet fame
After all He got roped (tricked) into this scam
I spoke off the cuff (without preparation) Give him an inch and hell take a mile
Opinions Location
My argument strike a chord with management She uses her power to line her pockets VISTING INVITATION
Lets call on (visit) my sister Ask them over for lunch
Bear with me Ask him in Lets have them over for dinner
You are dead late so please shake a leg I am asking you out on a date.
Dont let the door hit you on the way out Drop in (unplanned visit) anytime Bring over your son for lunch
Drop by (brief visit) on your way Thanks for invite but Ill have to take a rain check
PROBLEM
Get your act together Lets pop next door If you help me Ill treat you to lunch
Its the tip of the iceberg
You cant bury your head in the sand when
We Ran/Bumped into him
something goes wrong
In a while
Let me See them off
It takes two to tango so face the music
WORK
Do it all over again
Back to square one.
Start again from scratch
Lets clear the air
Let bygones be bygones and be friends again
Experience Situation
I am green with envy (jealous) Every cloud has a silver lining Long may it last?
Its an icing on the cake PERSONALITY
Hold your horses (be patient) Gaining ground against competition You cant see the forest for trees
Each to their own (likes/Dislikes)
It was one of those days (sad)
Your brochure leaves a lot to be desired He will brings it off in the end FAILURE
I need to get something off my chest.
You must know the ropes by now Down to Earth (humble)
Thats music to my ears He is beating a dead horse.
He is full of himself if you ask me (proud)
Work out will prevent you to feel your age
You can make a good living as carpenter
Good Riddance to Big Brother
Its a drop in the ocean He is fly on the wall (spy who listens/watches)
Dont be fly in the ointment (trouble maker) 1. Idea: How about eating out tonight?
2. Request: Shall I make a reservation for us? I am (not) in the mood for dancing
3. Reservation: Do you have a reservation? The Pakistan-India matches are nail-biters
Some people do good things to fish for compliments ANGER
4. Space: Do you have any free tables for two? We paint the town red on weekend ATTENTION
He has got a sweet tooth Dont put down people
He has a green thumb 5. Choice: Could we get a table by the window? Keep your eyes peeled for a gas station
6. Confirm: Could you please double check for us? Run down staff Keep your eyes on the ball
RELATIONSHIP
He sounds like a broken record 7. Menu: Can you get us menu, please? 1. Scenery: How is the place like? Out of sight out of mind
How are you getting along with new staff? You need to get a grip on your anger
She likes to be in the spot light 8. Order: Are you ready to order? 2. Importance: What its famous for? He has his head in the clouds
9. Time: Should I give you couple of minutes? 1. Accompany: Are you traveling alone? 3. Spots: What is there to see? You can worked off your anger
Are you breaking up with me The story was exciting and we were on the edge of our seats.
10. Choice: What would you like to order? 2. Re-visit: Have we travel there before? 4. Activities: What activities can we do there?
Dont worry there are plenty of fish in the sea These kids are driving me crazy
He is an open book and cant hide his emotions 11. Taste: It's not too spicy is it? 3. Distance: Is it too far to walk there? 5. Weather: Whats the weather like? 1. Need: What are you looking for? She really had it in for me but now MEMORIES
Keep a poker face in negotiations 12. Size: How big are your portions? 4. Route: What's the best way to get there? 6. People: How are the people there?
You need to make it up to me 2. Help: Can I help you with something? she is growing on me every day. Look back
13. Options: what does each order come with 5. Options: Is this the only route? 7. Food: How is the food?
Make up again before we are off to bed 3. Size: Do you have these in my size? Back then
The apple doesnt fall far from the tree 14. Sideline: Would you like fries or salad with that? 6. Numbers: Are there other routes? 8. Open: What time does it open? / open tomorrow? 4. Options: Do you have any more of these? Its a storm in a tea cup It slipped my mind
15. Drink: Would you like something to drink? 7. Means: How are we getting there? 9. Close: What time does the museum close? / close today?
My niece is the apple of my eye 5. Try: Can I try it on?
16. Option: What kind of drinks do you have? 8. Change: Do I have to change trains? 10. Start: Does the tour leave from here?
He is in my good books 6. Change Room: Do you have try rooms?
17. Check: Is everything alright? 9. Break: Does the bus stop anywhere before the central bus station? 11. Time: Isn't the tour supposed to start at 4:30?
I cant stand my teacher; he is so annoying 7. Cost: How much is it for?
1. Date: When is it? 18. Correction: Could you ask them to heat it up for me? 10. Stop-Overs: How many stop-overs are there before we reach Islamabad? 12. Duration: how long does tour last once it starts? 8. Bargain: Can you lower the price a little?
2. Duration: How long will it take? 19. Extra: Is there anything else I can get you? 11. Seats: Does this train have sleeper seats? 13. Fee: How much is the admission? SURPRISE
9. Discount: Is there any discount?
3. Wait: How long do we have to wait? 20. Dessert: Would you like to try some dessert? 12. Direction: Is this a direct train to Islamabad? 14. Amenities: Is this included in the price of the admission? I come across my lost pen in the old cabinet
10. Hold: Can you set this aside for me? SECRET
1. Casual Visit: Why dont you drop over sometime? 4. Arrival: When shall we reach there? 21. Menu: Do you have a dessert menu? 13. Departure: Do trains to Islamabad leave from this station? 15. Special: Are there any special exhibitions on right now? I picked it out from all the rest
11. Sale: Are all of these on sale? Dont let this news get round
2. Surprise Visit: Cant you drop in on us if you are driving by our house? 5. Entry: When is he coming? 22. Confirm: Is the cheesecake good? 14. Confirmation: Is this the way to Islamabad? 16. Date: When was the building constructed? Curiosity killed the cat
12. Check Out: Do we pay here or at the cash register? You let the cat out of the bag
3. Unexpected Visit: Hadn't he showed up at my workplace yesterday! 6. Exit: When are we leaving? 23. Payment: Do you want to pay separately? 15. Direction (1): Am I going the right way? 17. Person: Who painted this? The investigation is on and he is flying under the radar.
13. Pay: Do you accept credit cards?
4. Staying Guest: Can you put me up while I'm in town? 7. Schedule: Do you have a schedule I could look at? 24. Bill: Do you want to put it all on one bill? 16. Direction (2): Am I going in the right direction? 18. Surrounding: Whats that neighborhood called?
Come in for Receive especially criticism, blame The government has come in for a lot of criticism over the decision.
Come off Take place successfully Im afraid that deal didnt come off after all.
Come out Appear All the flowers have come out.
Fall for Be deceived by - colloquial It was an unlikely story but he fell for it.
PHRASAL VERB MEANING EXAMPLES
Fall for Fall in love - colloquial I fell for you the moment I saw you.
Fall out with Quarrel with Peter has fallen out with his boss.
Fall through Fail to come to completion The plan fell through at the last minute.
Feel up to Feel capable of doing Old Mr Smith didnt feel up to walking all that way.
Follow up Act upon a suggestion Thanks for the information about that book. Ill follow it up.
Follow up Take more action Well follow up this lesson next week.
Get across Be understood especially get an idea across I had the feeling I wasnt getting across. G
Get at Imply about personal matters colloquial What are you getting at exactly?
Get down Make to feel depressed - colloquial This cold weather really gets me down.
Get down to Begin to seriously deal with Its time we got down to some real work.
Get off with Avoid punishment They were lucky to get off with such light sentences.
Get on for Approach a certain age/time/number He must be getting on for seventy.
Get on Make progress especially in life Sue is getting on very well in her new job.
Get over Be surprised I couldnt get over how well she looked.
Get over with Come to the end of something, usually unpleasant Ill be glad to get this awful business over with.
Get round to Fill time to do also around Sorry, but I havent got round to fixing the tap yet.
Get up to Do something usually bad when about children - colloquial The children are getting up to something in the garden.
Play up Behave or work badly The car is playing up again. It wont start.
Point out Draw attention to a fact I pointed out that I would be on holiday anyway.
Pull off Manage to succeed It was a tricky plan, but we pulled it off.
Push on Continue with some effort - colloquial Lets push on and try to reach the coast by tonight.
Put across Communicate ideas Harry is clever but he cant put his ideas across.
Put down to Explain the cause of Dianes poor performance was put down to nerves.
Put in for Apply for a job Sue has put in for a teaching job.
Put oneself out Take trouble to help someone Please dont put yourself out making a meal. A sandwich will do.
Put off Discourage - upset The crowd put the gymnast off, and he fell.
Put off postpone an event
Put up Offer accommodation We can put you up for a few days.
Put up with Tolerate - bear I cant put up with all this noise!
Rip off Charge too much - colloquial You paid 50? They really ripped you off! R
Run down Criticise Shes always running down her husband.
Run down Lose power - allow to decline I think the batteries are running down.
Run into Meet Guess who I run into at the supermarket!
Run to Have enough money I dont think we can run to a holiday abroad this year.
Run Out Depleting
Run over Check also run through Lets run over the plan once more.
Run up A bill let a bill get longer without paying I ran up a huge telephone bill at the hotel.
Run up against Encounter usually a problem Weve run up against a slight problem.
See someone off Go to station, airport, etc to say goodbye to someone I went to the station to see them off. S
See through Realise the truth about I saw through his intentions at once.
Send up Make fun of by imitating Jean is always sending up the French teacher.
Set about Start working We must set about re-organising the office.
Set in Establish itself especially weather I think this rain has set in for the day.
Set out Give in detail in writing This document sets out all the Union demands.
Set out Arrange Ive set out the refreshments in the hall.
Set out Start an action Sue set out to write a biography but it became a novel.
Set up Establish An inquiry into the accident has been set up.
Set (up)on Attack We were set upon by a gang of hooligans.
Sink in Realise slowly colloquial intransitive Slowly the realisation that I had won began to sink in.
PHRASAL VERB MEANING EXAMPLES
Slip up Make a mistake - colloquial Someone slipped up and my application was lost.
Sort out Find a solution - colloquial Dont worry, Mary will sort out your problem.
Stand by Keep to an agreement The company agreed to stand by its original commitment.
Stand for Represent initials E.g. stands for exempli gratia, its Latin.
Stand for Tolerate I will not stand for this kind of behaviour in my house!
Stand in for Take the place of Carol has kindly agreed to stand in for Graham at the monthly
meeting.
Stand up to Resist bear stress The engine wont stand up to the strain.
Step down Resign colloquial The Chairman has stepped down after criticism from shareholders.
Step up Increase Production at the Leeds plant has been stepped up.
Stick up for Defend especially yourself, your rights - colloquial You must learn to stick up for yourself.
Take in Deceive Dont be taken in by her apparent shyness. T
Take (it) out on Make someone else suffer because of ones own sufferings I know you are unhappy, but dont take it out on me!
Take off Imitate colloquial Dave takes off the Prime Minister really well.
Take on Acquire a new characteristic My grandmother has taken on a new lease of life since her
operation.
Take on Do something extra She has taken on too much with a full-time job as well.
Take out Insurance sign an insurance agreement Ann has taken out life insurance.
Take over Gain control of The army tried to take over the country.
Take to someone Develop a liking for Youll soon take to your new boss, Im sure.
Take up Time occupy time The meeting took up a whole morning.
Talk out of or into Dissuade from - persuade into Paul talked me into going skiing, against my better judgement.
Tell off Scold colloquial Our teacher told us off for being late.
Tie in with Be in agreement with Im afraid your party doesnt quite tie in with our arrangements
Track down Trace the whereabouts of The police tracked down the killer and arrested him.
Try out Test a machine Lets try out the new washing machine.
Turn down Reject an offer Another company offered me a job but I turned them down.
Turn out Happen to be in the end He turned out to be an old friend of Helens.
Turn out Come to a meeting or to form a crowd Thousands of fans turned out to welcome the team.
Turn up Be discovered by chance Dont worry about that missing book, its bound to turn up sooner or
later.
Turn up Arrive often unexpectedly Not many people turned up for the lessons.
Wear off Lose effect especially a drug These painkillers wear off after about two hours. W
Work out Calculate also work out at for specific amounts The hotel bill worked out at over 500.