Coduri de Eroare Imprimante

Model Error Code Description To enter Service Mode
FS-1128MFP C0030 Fax Control PWB System Problem.

(2H92JN) Processing with the optional fax software
was disabled due to a hardware problem.
FS-1128MFP C0070 Fax Control PWB Incompatibility

Problem. Fax software is not compatible
with the main software.
FS-1028MFP, FS- C0100 Backup Memory Device Error. Defective

1128MFP flash memory or defective control PWB.
FS-1028MFP, FS- C0120 MAC Address Data Error. Defective flash

1128MFP memory.
FS-1028MFP, FS- C0130 Backup Memory Read/Write Error.
1128MFP Defective flash memory or defective
control PWB.
FS-1028MFP, FS- C0140 Backup Memory Data Error. Defective
1128MFP flash memory or defective control PWB.
FS-1028MFP, FS- C0150 Control PWB EEPROM Error. Detecting

1128MFP control PWB EEPROM (U17)
communication error.
FS-1028MFP, FS- C0170 Billing Counting Error. Defective control
1128MFP PWB or its EEPROM (U17).
FS-1028MFP, FS- C0180 Machine Number Mismatch Error.

1128MFP Machine number does not match on main
and engine PWBs.
FS-1028MFP, FS- C0420 Paper Feeder Communication Error.

1128MFP Communication error between the control
PWB and optional paper feeder.
FS-1128MFP C0830 Flash ROM Program Area Checksum

Error. A checksum error occurred with the
program of the fax control PWB.
FS-1128MFP C0840 Faults of RTC. The time is judged to go

back based on the comparison of the
RTC time and the current time, or (5)
years or more have passed.
FS-1128MFP C0870 Fax Control PWB to Main PWB High-
Capacity Data Transfer Problem. High-
capacity data transfer between fax control
PWB and main PWB was not normally
performed even if data transfer was tried
several times.
FS-1128MFP C0920 Fax File System Error. The backup data

is not retained for file system abnormality
of flash memory of fax control PWB.
FS-1028MFP, FS- C2000 Main Motor Error. The main motor ready
1128MFP input is not given for 2 sec, after the main
drive motor has turned On.
FS-1028MFP, FS- C2610 PF-100 Paper Feeder Motor Error. The

1128MFP PF paper feed motor ready input is not
given for 2 sec, after the PF paper feed
drive motor has turned On. (Optional
paper feeder 1)
FS-1028MFP, FS- C2620 PF-100 Paper Feeder Motor Error. The

1128MFP PF paper feed motor ready input is not
given for 2 sec, after the PF paper feed
drive motor has turned On. (Optional
paper feeder 2)
FS-1028MFP, FS- C3100 ISU Home Position Error. Home position

1128MFP is not correct when power is turned On, or
copying a document from the contact
glass.
FS-1028MFP, FS- C3200 Exposure Lamp Error. The exposure lamp
1128MFP is not turned On.
FS-1028MFP, FS- C3300 AGC Error. After AGC the correct input is
1128MFP not obtained at the CCD.
FS-1028MFP, FS- C3500 CPU-ASIC (CCD PWB) Communication

1128MFP Error. An error code is detected.
FS-1028MFP, FS- C4000 Polygon Motor Error. Polygon motor

1128MFP ready input is not given for 6 sec while
the polygon motor is On.
FS-1028MFP, FS- C4200 Beam Detect Error. BD sensor does not

1128MFP detect the laser beam.
FS-1028MFP, FS- C6000 Broken Fuser Heater Wire. The

1128MFP temperature does not rise after the fuser
heater lamp is turned On.
FS-1028MFP, FS- C6020 Abnormally High Fuser Unit Thermistor

1128MFP Temperature. Thermistor detects
abnormally high temperature.
FS-1028MFP, FS- C6030 Broken Fuser Thermistor Wire.Input from

1128MFP fuser thermistor is 0 (A/D value).
FS-1028MFP, FS- C6400 Zero-Cross Signal Error. The zero cross
1128MFP signal does not reach the control PWB for
a specified time.
FS-1028MFP, FS- C7990 Waste Toner Full. The waste toner sensor Turn power Off/On.
1128MFP has detected that the waste toner
reservoir (drum unit) is full.
FS-1028MFP, FS- F000 Control PWB-Operation panel PWB Turn power Off/On.
1128MFP comunication error.
FS-1028MFP, FS- F020 Control PWB RAM Checksum Error. Turn power Off/On.
1128MFP Defective main RAM on the control PWB
or defective expanded memory DIMM.
FS-1028MFP, FS- F040 Control PWB Engine Communication Turn power Off/On.
1128MFP Error.
FS-1028MFP, FS- F041 Control PWB-Scanner PWB Turn power Off/On.

1128MFP Communication Error. A communication
error is detected.
FS-1028MFP, FS- F050 Control PWB Engine Checksum Error. Turn power Off/On.
1128MFP Some error may have occurred while
downloading firmware, or defective
control PWB.
FS-1028MFP, FS- F186 Control PWB Video Data Control Error. Turn power Off/On.
1128MFP
FS-1128MFP E00000 or Fax Communication Error: No response Exxxxx: V.34 modem, Uxxxxx:
U00000 or line busy after the set number of all other modems
redials.
FS-1128MFP E00100 or Fax Communication Error: Transmission Exxxxx: V.34 modem, Uxxxxx:
U00100 was interruped by a press of the all other modems
Stop/Clear key.
FS-1128MFP E00200 or Fax Communication Error: Reception was Exxxxx: V.34 modem, Uxxxxx:
U00200 interrupted by a press of the Stop/Clear all other modems
key.
FS-1128MFP E00300 or Fax Communication Error: Recording Exxxxx: V.34 modem, Uxxxxx:
U00300 paper on the destination unit has run out all other modems
during reception.
FS-1128MFP E00420 or Fax Communication Error: A relay request Exxxxx: V.34 modem, Uxxxxx:
U00420 was received from the host center but all other modems
interrupted because of a mismatch in
permit ID or telephone number.
FS-1128MFP E00421 or Fax Communication Error: Subaddress- Exxxxx: V.34 modem, Uxxxxx:
U00421 based relay reception was interrupted all other modems
because of a mismatch in the specified
subaddress relay box number.
FS-1128MFP E00430 or Fax Communication Error: Polling request Exxxxx: V.34 modem, Uxxxxx:
U00430 (confidential or reverse polling) was all other modems
received but interrupted because of a
mismatch in the permit number.
U00430 based bulletin board transmission was all other modems
interrupted because of a mismatch in the
permit ID of the transmitting unit.
FS-1128MFP E00431 or Fax Communication Error: Confidential Exxxxx: V.34 modem, Uxxxxx:
U00431 polling transmission was interrupted all other modems
because the specified confidential box
number was not registered.
FS-1128MFP E00431 or Fax Communication Error: A subaddress- Exxxxx: V.34 modem, Uxxxxx:
interrupted because the specified
subaddress confidential box was not
registered.
because of a mismatch in the confidential
box ID number.
FS-1128MFP E00432 or Fax Communication Error: A subaddress- Exxxxx: V.34 modem, Uxxxxx:
subaddress confidential box number.
U00433 polling request was received but data was all other modems
not present in the confidential box.
U00433 based bulletin board transmission request all other modems
was received but data was not present in
the subaddress confidential box.
U00434 polling request was received but all other modems
confidential box number was intended for
encryption.
confidential box was being accessed.
was received but interrupted because the
specific subaddress confidential box was
being accessed.
U00440 reception was interrupted because the all other modems
specified confidential box number was
not registered.
U00440 based confidential reception or all other modems
subaddress-based relay reception was
interrupted because the specific
subaddress box was not registered.
subaddress-based relay command
reception was interrupted because the
specific subaddress box number was
being accessed.
intended for encryption.
FS-1128MFP E00450 or Fax Communication Error: The Exxxxx: V.34 modem, Uxxxxx:
U00450 destination transmitter disconnected all other modems
because the permit IDs did not agree
while the destination transitter is in
password-check transmission or
restricted transmission.
FS-1128MFP E00460 or Fax Communication Error: Encrypted Exxxxx: V.34 modem, Uxxxxx:
specified encryption box number was not
registered.
FS-1128MFP E00460 or Fax Communication Error: Ecrypted Exxxxx: V.34 modem, Uxxxxx:
U00460 reception request was received but all other modems
encryption box was being accessed.
FS-1128MFP E00462 or Fax Communication Error: Ecryption Exxxxx: V.34 modem, Uxxxxx:
encryption key for the specified
encryption box was not registered.
FS-1128MFP E00500 or Fax Communication Error: Multiple Exxxxx: V.34 modem, Uxxxxx:
U00500 communication was interrupted and the all other modems
call was not made on destination units
after interruption.
FS-1128MFP E00600 or Fax Communication Error: The document Exxxxx: V.34 modem, Uxxxxx:
U00600 processor cover is open. all other modems
FS-1128MFP E00601 or Fax Communication Error: Document jam Exxxxx: V.34 modem, Uxxxxx:
U00601 or the document length exceeds the all other modems
maximum.
FS-1128MFP E00602 or Fax Communication Error: Image Exxxxx: V.34 modem, Uxxxxx:
U00602 scanning section problem. all other modems
FS-1128MFP E00603 or Fax Communication Error: No document Exxxxx: V.34 modem, Uxxxxx:
U00603 feed. all other modems
FS-1128MFP E00604 or Fax Communication Error: Document Exxxxx: V.34 modem, Uxxxxx:
U00604 length exceeded the limit of the bitmap all other modems
memory capacity.
U00610 section cover open. all other modems
U00611 paper jam. all other modems
FS-1128MFP E00613 or Fax Communication Error: Image writing Exxxxx: V.34 modem, Uxxxxx:
U00613 section problem. all other modems
FS-1128MFP E00614 or Fax Communication Error: Nearly empty Exxxxx: V.34 modem, Uxxxxx:
U00614 of recording paper. all other modems
FS-1128MFP E00615 or Fax Communication Error: Empty of Exxxxx: V.34 modem, Uxxxxx:
U00615 recording paper. all other modems
FS-1128MFP E00620 or Fax Communication Error: Copier fixing Exxxxx: V.34 modem, Uxxxxx:
U00620 unit problem. all other modems
FS-1128MFP E00622 or Fax Communication Error: Copier drive Exxxxx: V.34 modem, Uxxxxx:
U00622 motor problem. all other modems
FS-1128MFP E00655 or Fax Communication Error: CTS was not Exxxxx: V.34 modem, Uxxxxx:
U00655 activated after RTS due to a modem all other modems
error.
FS-1128MFP E00656 or Fax Communication Error: Data was not Exxxxx: V.34 modem, Uxxxxx:
U00656 transmitted after CTS was activated due all other modems
to a modem error.
FS-1128MFP E00670 or Fax Communication Error: Power was cut Exxxxx: V.34 modem, Uxxxxx:
U00670 off during communication. all other modems
FS-1128MFP E00677 or Fax Communication Error: There was no Exxxxx: V.34 modem, Uxxxxx:
U00677 file to transmit in the memory all other modems
transmission mode.
FS-1128MFP E00690 or Fax Communication Error: System error.Exxxxx: V.34 modem, Uxxxxx:
U00690 all other modems
FS-1128MFP E00700 or Fax Communication Error: Exxxxx: V.34 modem, Uxxxxx:
U00700 Communication was interrupted because all other modems
of a problem in the destination unit.
FS-1128MFP E00800 or Fax Communication Error: A page Exxxxx: V.34 modem, Uxxxxx:
U00800 transmission error occurred in G3 mode, all other modems
because of reception of a RTN or PIN
signal.
U00810 transmission error re-occurred in G3 all other modems
mode after retry of transmission in ECM
mode.
U00900 reception error occurred in G3 mode. An all other modems
RTN or PIN signal was transmitted
because of a page reception error.
U00910 reception error occurred in G3 mode. A all other modems
page reception error remained after retry
of transmission in ECM mode.
U01000 in G3 mode was interrupted by a signal all other modems
error. An FTT signal was received for a
set number of times after TCF signal
transmissions at 2400bps.
error. An RTN signal was received in
response to a Q signal (excluding EOP)
after transmission at 2400bps.
error. The function of the unit differs from
that indicated by a DIS signal.
error. No relevant signal was received
after transmission of a DNL (MPS or
EOM) signal, and the preset number of
command retransfers was exceeded
(between units of our make).
after transmission of a DCS, TCF signal,
and the preset number of command
retransfers was exceeded.
after transmission of an NSS1, NSS2
(TCF) signal, and the preset number of
after transmission of an NSS3, TCF
signal, and the preset number of
after transmission of an MPS signal, and
the preset number of command
after transmission of an EOM signal, and
error. An MCF signal was received but no
DIS signal was received after
transmission of an EOM signal, and T1
timeout was detected.
after transmission of an EOP signal, and
after transmission of a PRI-EOP signal,
after transmission of a CNC signal, and
retransfers was exceeded (between units
of our make).
after transmission of a CTC signal, and
retransfers was exceeded (ECM).
after transmission of an EOR.Q signal,
after transmission of a RR signal, and the
preset number of command retransfers
was exceeded (ECM).
after transmission of a PS.NULL signal,
after transmission of a PPS.MPS signal,
after transmission of a PPS.EOM signal,
after transmission of a PPS.EOP signal,
after transmission of a PPS.PRI-EOP
(ECM).
error. T5 timeout was detected during
ECM Transmission (ECM).
error. A DCN or other inappropriate signal
was received during standby for DIS
signal reception.
error. A DCN signal was received after
transmission of a DNL (MPS or EOM)
signal (between units of our make).
transmission of a DCS, TCF signal.
transmission of an NSS1, NSS2 (TCF)
transmission of an NSS3, TCF signal
FS-1128MFP E010x45 or Fax Communication Error: Transmission Exxxxx: V.34 modem, Uxxxxx:
was received after transmission of an
MPS signal.
EOM signal.
EOP signal.
transmission of a PRI-EOP signal.
transmission of a CNC signal (between
units of our make).
transmission of a CTC signal (ECM).
transmission of an EOR.Q signal (ECM).
transmission of an RR signal (ECM).
transmission of a PPS.NULL signal
(ECM).
transmission of a PPS.MPS signal
(ECM).
transmission of a PPS.EOM signal
(ECM).
transmission of a PPS.EOP signal (ECM).
transmission of a PPS.PRI-EOP signal
(ECM).
error. Polarity reversal was detected
during handshake.
during message transmission.
error. A brake in loop current was
detected during transmission.
error. During reverse polling in V.34 mode
at the receiver unit, a CM signal was not
detected when transmitting after
reception.
error. A PIP signal was received after
transmission of a PPS.NULL signal.
error. During transmission in V.34 mode,
communication was interrupted because
a PPR signal was received over (10)
times even after reducing the
communication speed to the minimum
with the symbol speed maintained at the
level of connection.
of an impossible combination of the
symbol speed and communication speed.
FS-1128MFP E01100 or Fax Communication Error: Reception in Exxxxx: V.34 modem, Uxxxxx:
U01100 G3 mode was interrupted by a signal all other modems
error. Function of the unit differs from that
indicated by a DCS signal.
error. Function of the unit (excl.
communication mode select) differs from
that indicated by an NSS signal.
error. A DTC (NSC) signal was received
when no transmission data was in the
unit.
error. No response after transmission of a
DIS signal.
DTC (NSC) signal.
error. No training reception after reception
of a DCS or NSS signal.
error. No response after transmission of
an FTT signal.
error. No message reception after
transmission of a CFR signal.
transmission of an MCF signal.
transmission of a PPR signal.
transmission of a CTR signal.
transmission of an ERR signal.
error. No further signals were received
after reception of a message.
an MCF signal.
an RTP signal.
an RTN signal.
PIP signal.
PIN signal.
CNS signal (between units of our make).
PPR signal (ECM).
an ERR signal (ECM).
an RNR signal (ECM).
an SPA signal (short protocol).
transmission of a DIS signal.
transmission of a DTC signal.
transmission of a DCS or NSS signal.
transmission of an FTT signal.
reception of a message.
transmission of an MCF signal (interoffice
communication after reception of an
MPS, EOM signal or confidential
interoffice communication).
transmission of an RTP signal.
transmission of an RTN signal.
transmission of a PIP signal.
transmission of a PIN signal.
transmission of a PPR signal (ECM).
transmission of a CTR signal (ECM).
transmission of an ERR signal (ECM).
transmission of an RNR signal (ECM).
transmission of an SPA signal (short
protocol).
error. During message reception,
transmission time exceeded the
maximum transmission time per line.
error. Number of error lines exceeded
limits during message reception.
error. A break in loop current was
detected during message reception.
during message reception.
error. One page length exceeded the
specified length during message
reception.
error. A decoding error occurred during
MMR message reception.
at the transmitting unit, a JM signal was
not detected after transmission of a CM
signal when receiving after transmission.
error. Communication was interrupted
because an error occurred during an
image data reception sequence in the
V.34 mode.
error. A DIS signal with different FIF was
received after transmission of a DIS
signal.
FS-1128MFP E01400 or Fax Communication Error: An invalid one- Exxxxx: V.34 modem, Uxxxxx:
U01400 touch key was specified during all other modems
communication.
FS-1128MFP E01500 or Fax Communication Error: A Exxxxx: V.34 modem, Uxxxxx:
U01500 communication error occurred when all other modems
calling in V.8 mode.
called in V.8 mode.
U01700 communication error occurred in phase 2 all other modems
(line probing) in the period after
transmission of INFO0, before entering
phase 3 (primary chanel equvalent device
training), before starting T.30 protocol,
during transmission in V.34 mode. For
example: INFO0/A/Abar (B/Bbar, for
polling transmission)/INFOh was not
detected.
(modem parameter exchange) in the
period after initiating the control channel,
before starting T.30 protocol, during
transmission in V.34 mode. For example:
PPh/ALT/MPh/E was not detected.

U01721 communication error occurred before all other modems
starting T.30 protocol during transmission
in V.34 mode. Operation was interrupted
due to the absence of a common
communication speed between the units.
1) A DCN signal was received from the
destination unit and the line was cut, or 2)
a DIS (NSF, CSI) signal was received
from the destination unit and in response
to the signal, the unit transmitted a DCN
signal and the line was cut.

phase 3 (primary channel equivalent
device training), before starting T.30
protocol during reception in V.34 mode.
For example: INFO0/B/Bbar (A/Abar, for
polling reception)/probing tone was not
detected.

(primary channel equivalent device
training), before starting T.30 protocol
during reception in V.34 mode. For
example: S/Sbar/PP/TRN was not
detected.
before starting T.30 protocol during
reception in V.34 mode. For example:
FS-1128MFP E01821 or Fax Communication Error: Operation was Exxxxx: V.34 modem, Uxxxxx:
U01821 interrupted due to the absence of a all other modems
common communication speed between
units. (including when an impossible
combination of communication speed and
symbol speed occurs) after MPh
exchange, a DCN signal was transmitted
to the destination unit and the line was
cut.
FS-1128MFP E02000 or Fax Communication Error: Relay Exxxxx: V.34 modem, Uxxxxx:
U02000 broadcast was refused by a relay station all other modems
because of a mismatch in permit ID
number and permit telephone number
when a relay command was used.
FS-1128MFP E02100 or Fax Communication Error: A relay Exxxxx: V.34 modem, Uxxxxx:
U02100 command failed because the destination all other modems
unit (relay station) had no relay broadcast
capability.
FS-1128MFP E02200 or Fax Communication Error: A relay Exxxxx: V.34 modem, Uxxxxx:
U02200 command from a command station failed all other modems
because a telephone number was not
registered in the relay station was
specified.
U02200 broadcast was requested to a relay all other modems
station but failed because a telephone
number was not registered in the relay
station was specified.
U02200 based relay broadcast transmission failed all other modems
because the data registered in the
subaddress relay box was deleted.
FS-1128MFP E02303 or Fax Communication Error: Receiving Exxxxx: V.34 modem, Uxxxxx:
U02303 station information was not normally all other modems
received in reception of a relay command.
Timeout was detected before a correct
DNL signal was received.
FS-1128MFP E02304 or Fax Communication Error: Receiving Exxxxx: V.34 modem, Uxxxxx:
A signal other than MPS or EOM signal
was received after a DNL signal was
received.
FS-1128MFP E02400 or Fax Communication Error: An interoffice Exxxxx: V.34 modem, Uxxxxx:
U02400 subaddress-based relay transmission all other modems
was interrupted because of a mismatch in
the specified relay box number.
FS-1128MFP E03000 or Fax Communication Error: No document Exxxxx: V.34 modem, Uxxxxx:
U03000 was present in the destination unit when all other modems
polling reception started.
FS-1128MFP E03100 or Fax Communication Error: In reverse Exxxxx: V.34 modem, Uxxxxx:
U03100 polling, although no original was set in the all other modems
destination unit, transmission was
complete.
FS-1128MFP E03200 or Fax Communication Error: In confidential Exxxxx: V.34 modem, Uxxxxx:
U03200 polling reception, data was not all other modems
accumulated in the specified box in the
destination unit.
FS-1128MFP E03200 or Fax Communication Error: In interoffice Exxxxx: V.34 modem, Uxxxxx:
U03200 subaddress-based buletin board all other modems
reception, data was not stored in the box
specified by the destination unit.
FS-1128MFP E03300 or Fax Communication Error: In polling Exxxxx: V.34 modem, Uxxxxx:
U03300 reception from a unit of our make, all other modems
operation was interrupted due to a
mismatch in permit ID number or
telephone number.
reception, operation was interrupted due
to a mismatch in permit ID number or
telephone number.
FS-1128MFP E03400 or Fax Communication Error: Polling Exxxxx: V.34 modem, Uxxxxx:
U03400 reception was interupted because of a all other modems
mismatch in individual numbers.
FS-1128MFP E03500 or Fax Communication Error: In confidential Exxxxx: V.34 modem, Uxxxxx:
U03500 polling reception, the confidential, the all other modems
not registered in the destination.
U03500 subaddress-based bulletin board all other modems
reception, the specified subaddress
confidential box number was not
registered in the destination unit.
U03500 destination was being accessed. all other modems
U03600 polling reception was interrupted because all other modems
of a mismatch in specified confidential
box numbers.
FS-1128MFP E03600 or Fax Communication Error: An interoffice Exxxxx: V.34 modem, Uxxxxx:
reception was interrupted because of a
mismatch in the specified subaddress
confidential box number.
U03700 polling reception failed because the all other modems
destination unit had no confidential
polling transmission capability or data
was not accumulated in any box in the
destination unit.
FS-1128MFP E03700 or Fax Communication Error: Interoffice Exxxxx: V.34 modem, Uxxxxx:
reception failed because the destination
unit had no subaddress-based bulletin
board transmission capability, or data was
not stored in any subaddress confidental
box in the destination unit.
U04000 confidential box specified for confidential all other modems
transmission was not registered in the
destination unit.
U04000 subaddress-based transmission mode, all other modems
the specified subaddress box number
was not registered in the destination unit.
U04100 transmission failed because the all other modems
capability.
U04100 based transmission faild because the all other modems
destination unit had no subaddress-
based reception capability.
FS-1128MFP E04200 or Fax Communication Error: In encrypted Exxxxx: V.34 modem, Uxxxxx:
U04200 transmission, the specified encryption box all other modems
destination unit had no encrypted
communication capability.

of an encryption key error during
encrypted transmission. Encryption keys
did not agree.

encrypted trasmission. The encryption
key was not registered.
U04500 reception was interrupted because of a all other modems
mismatch in ecryption keys.
FS-1128MFP E05000 or Fax Communication Error: In Exxxxx: V.34 modem, Uxxxxx:

U05000 transmission with a specified number, the all other modems
set number of originals was different from
the number of transmitted originals.
FS-1128MFP E05100 or Fax Communication Error: Password Exxxxx: V.34 modem, Uxxxxx:
U05100 check transmission or restricted all other modems
transmission was interrupted because the
permit ID numbers did not match.
U05200 check reception or restricted reception all other modems
was interrupted because the permit ID
numbers did not match, the rejected fax
numbers did match, or the destination
receiver did not return its phone number.
was interrupted because the permitted
numbers did not match, the rejected
numbers did match, or the machine in
question did not acknowledge its phone
number.
FS-1128MFP E09000 or Fax Communication Error: G3 Exxxxx: V.34 modem, Uxxxxx:

U09000 communication was attempted but failed all other modems
because the destination unit was a G2
machine.
U12000 broadcast was requested from a all other modems
command station but memory overflowed
during reception.
FS-1128MFP E12000 or Fax Communication Error: In subaddress- Exxxxx: V.34 modem, Uxxxxx:
U12000 based relay reception memory all other modems
overflowed.
FS-1128MFP E12100 or Fax Communication Error: Relay was Exxxxx: V.34 modem, Uxxxxx:
U12100 commanded but memory overflowed in all other modems
the destination unit (relay station).
FS-1128MFP E14000 or Fax Communication Error: Memory Exxxxx: V.34 modem, Uxxxxx:
U14000 overflowed during confidential reception. all other modems
U14000 overflowed in subaddress-based all other modems
confidential reception.
U14100 overflowed in the destination unit during all other modems
confidential transmission.
interoffice subaddress-based
transmission.
U19000 overflowed during memory reception. all other modems
transmission.
U19200 transmission failed because a decoding all other modems
error occurred.
U19300 failed because an error occurred during all other modems
JBIG encoding.
FS-1128MFP E19400 or Fax Communication Error: Reception Exxxxx: V.34 modem, Uxxxxx:
JBIG encoding.
FS-1028MFP, FS- message "Add Toner."
1128MFP
FS-1028MFP, FS- message "Cannot connect to Authentication
1128MFP Server."
FS-1028MFP, FS- message "Cannot duplex print on this paper."

1128MFP
FS-1028MFP, FS- message "Cannot send fax."

1128MFP
FS-1028MFP, FS- message "Close Document Processor."

1128MFP
FS-1028MFP, FS- message "Close front cover."

1128MFP
FS-1028MFP, FS- message "Error occurred. Turn the main power
1128MFP switch off and on. C####"
FS-1028MFP, FS- message "File is not found. Job is cancelled."

1128MFP
FS-1028MFP, FS- message "Incorrect account ID. Job is cancelled."
1128MFP
FS-1028MFP, FS- message "Incorrect account ID."

1128MFP
FS-1028MFP, FS- message "Incorrect Login User Name or Password.
1128MFP Job is cancelled."
FS-1028MFP, FS- message "Insufficient memory. Cannot start the
1128MFP job."
FS-1028MFP, FS- message "Job Accounting restriction exceeded.

1128MFP Cannot print."
FS-1028MFP, FS- message "Job Accounting restriction exceeded.

1128MFP Cannot scan."
FS-1028MFP, FS- message "Job Accounting restriction exceeded. Job

1128MFP is cancelled."
FS-1028MFP, FS- message "Load paper in MP Tray"

1128MFP
FS-1028MFP, FS- message "Load paper to cassette 1"
1128MFP
FS-1028MFP, FS- message "Machine failure. Call service. C####"

1128MFP
FS-1028MFP, FS- message "Memory is full. Print job cannot be

1128MFP processed completely."
FS-1028MFP, FS- message "Paper jammed."
1128MFP
FS-1028MFP, FS- message "Place original and press Start key."

1128MFP
FS-1028MFP, FS- message "Remove original from Document

1128MFP Processor."
FS-1028MFP, FS- message "Scanner memory is full. Job is

1128MFP cancelled."
FS-1028MFP, FS- message "Send error. ####"

1128MFP
FS-1128MFP message "Sub address/Polling box limit exceeded.
Job is cancelled."
FS-1028MFP, FS- message "The phone receiver is off the hook. Hang
1128MFP up."
FS-1028MFP, FS- message "Top tray is full of Paper. Remove the
1128MFP paper."
FS-1028MFP, FS- message "Unknown toner installed. PC"

1128MFP
FS-1028MFP, FS- message "Unknown toner installed."

1128MFP
FS-1028MFP, FS- message "USB memory error. Job is cancelled."

1128MFP
FS-1028MFP, FS- Send Error Error: FTP Host Name. Enter the disable Send errors are displayed on
1128MFP 1101 host name/IP address. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Host Name. SMTP server name is Send errors are displayed on
1128MFP 1101 not set. Error SMTP server name. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Username/Password or Shared Send errors are displayed on
1128MFP 1102 Name/Folder Name. Assign disable SMB the panel only, and not
shared name. recorded.
1128MFP 1102 Name/Folder Name. Assign disable SMB the panel only, and not
user/password. recorded.
1128MFP 1102 Name/Folder Name. Assign the SMB user the panel only, and not
who is not allowed to access the folder. recorded.
1128MFP 1102 Name/Folder Name. SMB domain name the panel only, and not
is not entered. recorded.
1128MFP 1102 Name/Folder Name. SMB domain name the panel only, and not
1128MFP 1102 Name/Folder Name. SMB host name the panel only, and not
error. recorded.
FS-1028MFP, FS- Send Error Error: Username/Password. Assign Send errors are displayed on
1128MFP 1102 disable FTP user/password. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Username/Password. FTP domain Send errors are displayed on
1128MFP 1102 name is not entered. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Username/Password. User ID for Send errors are displayed on
1128MFP 1102 email authentication is not entered or the panel only, and not
entered wrongly. Wrong authentication recorded.
password is entered.
FS-1028MFP, FS- Send Error Error: Pathname or File Name. Assign Send errors are displayed on
1128MFP 1103 disable FTP folder path. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Pathname or File Name. Assign Send errors are displayed on
1128MFP 1103 disable SMB folder path. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Pathname or File Name. Send errors are displayed on
1128MFP 1103 Connection to the FTP folder which is not the panel only, and not
permitted for reference/writing. recorded.
FS-1028MFP, FS- Send Error Error: Pathname or File Name. Send errors are displayed on
1128MFP 1103 Connection to the SMB folder which is not the panel only, and not
FS-1028MFP, FS- Send Error Error: Pathname or File Name. SMB Send errors are displayed on
1128MFP 1103 domain name is not entered. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: No Recipient Address. The Send errors are displayed on
1128MFP 1104 destination email address is not specified. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Not Supported Protocol. FTP Send errors are displayed on
1128MFP 1105 protocol is set to OFF. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Not Supported Protocol. SMB Send errors are displayed on
recorded.
FS-1028MFP, FS- Send Error Error: Not Supported Protocol. SMTP Send errors are displayed on
recorded.
FS-1028MFP, FS- Send Error Error: No Sender Info. Sender email Send errors are displayed on
1128MFP 1106 address is not entered. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Assign the Send errors are displayed on
1128MFP 2101 wrong FTP port number. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Assign the Send errors are displayed on
1128MFP 2101 wrong SMB port number. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Enter the disable Send errors are displayed on
1128MFP 2101 FTP host name/IP address. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Enter the disable Send errors are displayed on
1128MFP 2101 SMB host name/IP address. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Network FTP is Send errors are displayed on
1128MFP 2101 not connected. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Network SMB is Send errors are displayed on
1128MFP 2101 not connected. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Network SMTP Send errors are displayed on
1128MFP 2101 is not connected. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. Select [Other Send errors are displayed on
1128MFP 2101 Authenticate] when authenticating POP the panel only, and not
before SMTP. recorded.
FS-1028MFP, FS- Send Error Error: Can Not Connect. The specified Send errors are displayed on
1128MFP 2101 server is not SMTP server. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Cannot Connect With Timeout. Send errors are displayed on
1128MFP 2102 Send the server which does not support the panel only, and not
FTP server. recorded.
FS-1028MFP, FS- Send Error Error: Cannot Connect With Timeout. The Send errors are displayed on
1128MFP 2102 FTP server is unable to communicate. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Cannot Connect With Timeout. The Send errors are displayed on
1128MFP 2102 SMTP server is unable to communicate. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Response Wait With Timeout. The Send errors are displayed on
1128MFP 2103 FTP server is unable to communicate. the panel only, and not
recorded.
1128MFP 2103 SMB server is unable to communicate. the panel only, and not
recorded.
1128MFP 2103 SMTP server is unable to communicate. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: FTP Network Transfer. Error occurs Send errors are displayed on
1128MFP 2201 on the network. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: SMB Network Transfer. Error Send errors are displayed on
1128MFP 2201 occurs on the network. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: SMTP Network Transfer. Error Send errors are displayed on
1128MFP 2201 occurs on the network. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: FTP Network Transfer With Send errors are displayed on
1128MFP 2202 Timeout. Error occurs on the network. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: SMTP Network Transfer With Send errors are displayed on
1128MFP 2202 Timeout. Error occurs on the network. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: TWAIN Network Transfer With Send errors are displayed on
1128MFP 2202 Timeout. Response is not returned from the panel only, and not
the server, above the specified time. recorded.
FS-1028MFP, FS- Send Error Error: TWAIN Network Transfer With Send errors are displayed on
1128MFP 2202 Timeout. Response is not returned from the panel only, and not
FS-1028MFP, FS- Send Error Error: Response Wait With Timeout. Send errors are displayed on
1128MFP 2203 Response is not returned from the FTP the panel only, and not
server, above specified time. recorded.
1128MFP 2203 Response is not returned from the SMB the panel only, and not
1128MFP 2203 Response is not returned from the SMTP the panel only, and not
FS-1028MFP, FS- Send Error Error: Email Size Limit. The size of the Send errors are displayed on
1128MFP 2204 email attachment exceeds its limit. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Server Response. SMTP server Send errors are displayed on
1128MFP 3101 setting is not authenticated normally. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Server Response. The FTP server Send errors are displayed on
1128MFP 3101 is error status. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Server Response. The SMTP Send errors are displayed on
1128MFP 3101 server is error status. the panel only, and not
recorded.
FS-1028MFP, FS- Send Error Error: Not Found Authentication Send errors are displayed on
1128MFP 3201 Mechanism. Unsupported SMTP the panel only, and not
Authentication Mechanism found. recorded.
FS-1028MFP, FS- Send Error Error: Send Software Not Yet Connected. Power Off/On. Send errors are
1128MFP 5101 Operation handle error. Error for stored displayed on the panel only,
status in the operation handle. and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Already Connected. Power Off/On. Send errors are
1128MFP 5102 Operation handle error. Error for stored displayed on the panel only,
status in the operation handle. and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Not Yet Opened. Power Off/On. Send errors are
1128MFP 5103 Error for storage status in the operation displayed on the panel only,
handle. and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Already Opened. Power Off/On. Send errors are
1128MFP 5104 Error for storage status in the operation displayed on the panel only,
handle. and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Memor Allocation. Power Off/On. Send errors are
1128MFP 7101 Insufficient memory space. displayed on the panel only,
and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Socket Create. Power Off/On. Send errors are
1128MFP 7102 Unable to create a communication displayed on the panel only,
socket. and not recorded.
FS-1028MFP, FS- Send Error Error: Send Software Unknown Error. Power Off/On. Send errors are
1128MFP 720f Unable to determine the cause. displayed on the panel only,
and not recorded.
FS-1028MFP, FS- Send Error Error: Email page Max Count Over. The Send errors are displayed on
1128MFP 9181 number of pages of a send file exceeds the panel only, and not
999 pages. recorded.
FS-1028MFP, FS- Send Error Error: FTP page Max Count Over. The Send errors are displayed on
FS-1028MFP, FS- Send Error Error: SMB page Max Count Over. The Send errors are displayed on
FS-1028MFP, FS- Send Error Error: TWAIN page Max Count Over. The Send errors are displayed on
Sim# To Execute Service Checks
Turn power Off/On. 1) Repl fax control PWB.
Turn power Off/On. 1) Upgrade firmware to compatible versions,

2) Repl fax control PWB.
Turn power Off/On. 1) Replace the control PWB.
Turn power Off/On. 1) Check the installation or replace the

control PWB EEPROM (U17), 2) Repl control
PWB.
PWB.
PWB, 3) Repl engine PWB.
Turn power Off/On. 1) Incorrect installation-reinstall, 2) Reseat

YC30 @ control PWB & paper feeder
interface connector, 3) Reseat YC5 @
control PWB & paper feeder interface
connector, 4) Repl interface harness, 5) Repl
control PWB, 6) Repl PF main PWB.
Turn power Off/On. 1) Upgrade firmware to compatible versions,

Turn power Off/On. 1) Reinstall the backup battery on the fax

control PWB, 2) Repl fax control PWB.
Turn power Off/On. 1) Reinstall the fax control PWB, 2) Repl fax
control PWB, 3) Repl control PWB.
Turn power Off/On. 1) Reseat drive motor connector CN1 &

control PWB connector YC17, 2) Pinout or
replace harness, 3) Check drive components
for excessive drag, 4) Repl main motor, 5)
Repl control PWB.
Turn power Off/On. 1) Reseat PF paper feed motor connector &

PF main PWB connector YC4, 2) Pinout or
for excessive drag, 4) Repl PF paper feed
motor, 5) Repl control PWB.
Turn power Off/On. 1) Reseat PF paper feed motor connector &

PF main PWB connector YC4, 2) Pinout or
for excessive drag, 4) Repl PF paper feed
motor, 5) Repl control PWB.
Turn power Off/On. 1) Reseat flexible flat cable (FFC) between

YC1 @ CCD PWB & YC8 @ control PWB, 2)
Reseat FFC between YC6 @ control PWB &
YC103 @ scanner PWB, 3) Reseat FFC
between ISU motor & YC104 @ scanner
PWB, 4) Replace FFC from YC6 to YC103,
5) Replace FFC from ISU motor to YC104,
6) Check/repl scanner HPS, 7) Check
scanner drive components for excessive
drag, 8) Repl scanner motor, 9) Repl image
scanner unit (ISU).
Reseat FFC between YC6 @ control PWB &
YC103 @ scanner PWB, 3) Reseat FFC
between YC3 @ CCD PWB & YC101 @
inverter PWB, 4) Reseat FFC between
YC102 @ inverter PWB & exposure lamp, 5)
Replace FFC from YC6 to YC103, 6)
Replace FFC from YC3 to YC101, 7)
Replace FFC from inverter to exposure lamp,
8) Repl exposure lamp, 9) Repl inverter
PWB, 10) Repl image scanner unit (ISU).

Repl exposure lamp, 3) Repl CCD PWB, 4)
Repl control PWB, 5) Repl image scanner
unit (ISU).

Repl exposure lamp, 3) Repl CCD PWB, 4)
Repl control PWB, 5) Repl image scanner
unit (ISU).
Turn power Off/On. 1) Reseat polygon motor connector & YC10

@ control PWB, 2) Repl polygon motor
harness, 3) Repl laser unit, 4) Repl control
PWB.
Turn power Off/On. 1) Possible condensation on polygon mirror.
Clean or repl laser unit. 2) Reseat laser unit
connectors, 3) Repl laser unit, 4) Repl control
PWB.
Turn power Off/On. 1) Reseat thermistor & heat lamp
connections, 2) Check/repl thermistor (check
contacting heat roller & clean), 3) Check/repl
thermal switch, 4) Check/repl fixing heaters.
Turn power Off/On. 1) Ohm out thermistor. If 0 ohms replace, 2)

Repl control PWB.
Turn power Off/On. 1) Reseat thermistor & heat lamp

connections, 2) Check/repl thermistor (check
contacting heat roller & clean), 3) Check/repl
Turn power Off/On. 1) Check wall outlet ground to neutral
voltage. 2) Reseat YC202 @ high voltage
PWB & YC23 @ control PWB, 3) Reseat
YC103 @ PSU & YC201 @ high voltage
PWB, 4) Repl harness from YC202 to YC23,
5) Repl harness from YC103 to YC201, 6)
Check YC103-8 @ PSU for zero-crossing
signal. If absent repl PSU, 4) If zero-crossing
signal is present repl control PWB.
1) Shake process unit side to side, then

power Off/On, 2) Repl drum unit, then power
Off/On, 3) Repl waste toner sensor, 4) Repl
control PWB.
1) Reseat YC1 @ operation panel PWB &
YC7 @ control PWB, 2) Repl harness from
YC1 to YC7, 3) Repl operation panel PWB,
4) Replace control PWB.
1) Power Off/On, 2) Repl expanded memory

DIMM, 3) Replace control PWB. Contact
Service Administrative Division.
1) Power Off/On, 2) Replace control PWB.

Contact Service Administrative Division.
1) Power Off/On, 2) Replace control PWB, 3)

Repl scanner PWB. Contact Service
Administrative Division.
1) Reload current firmware, 2) Power Off/On,

3) Replace control PWB. Contact Service
Administrative Division.
1) Power Off/On, 2) Replace control PWB.

Load paper.
Poor line conditions. Contact local phone
provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.
Check the programming of the appropriate

one-touch key.

provider.

provider.

provider.
provider.

provider.

provider.

provider.
provider.

provider.
provider.

provider.
1) Replace toner container.
Press OK key. 1) Check registration to Authentication

server. 2) Check password and computer
address for Authentication Server. 3) Check
connection to network.
1) To print without using duplex press OK. 2)

Select the available paper type.
1) Cord connected? Check phone cord. 2) Is

the permitted fax # or permitted ID #
registered correctly? Check. 3) Has a
communication error occurred? See above.
4) Is the destination fax line busy? Send
again. 5) Does the destination fax machine
respond? Send again. 6) Is there an error
other than above? See above.
1) The document processor is still open even

though an original has been inserted. Close
the document processor. 2) Close the top
cover of the document processor.
1) The top cover or the front cover is open.

Close the covers securely.
Turn power Off/On. 1) Power Off/On. If error message remains,
make a note of the number that is displayed
together with the letter C. Then turn the
power switch Off and contact your service
representative.
1) The specified file is not found. The job is

cancelled. Press the OK key.
1) This job is cancelled because it is
restricted by Job Accounting. Press the OK
key.
1) The Account ID does not match. Check
the registered Account ID.
1) Enter the correct login user name or
password.
1) Further scanning cannot be performed
due to insufficient memory. Press the OK key
to print the scanned pages. Press the Cancel
key to cancel the printing job.

key.
key.
1) The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more. This job
is cancelled. Press the OK key.
1) The paper has run out. Add paper to the

paper source.
paper source, 2) The cassette is not properly
closed. Be sure the cassette it closed
securely.
representative.
1) Unable to continue the job as the memory

is used up. Press the OK key to print the
scanned pages. The print job cannot be
processed completely. Press the Cancel key
to cancel the job.
1) If a paper jam occurs the machine will stop
and the location of the jam will be indicated
on the Message Display. Leave the machine
On and follow the instructions to removed the
jammed paper.
1) Remove originals from the document

processor, put them back in their original
order, and place them again. Press the Start
key to resume printing. Press the Cancel key
to cancel the job.
1) Remove originals from the document

order, and place them again. Press the Start
key to resume printing. Press the Cancel key
to cancel the job.
1) Scanning cannot be performed due to

insufficient memory of scanner. The job is
cancelled. Press the OK key.
1) See below:
1) Fax box is full and no further storage is

available. The job is cancelled. Press the OK
key.
1) Put down the receiver.
1) Remove the paper from the top tray, and

press the OK key to resume the job.
1) This message is displayed if the installed

toner container's regional specification does
not match the machine's.
1) If the toner container was taken from a

different machine of the same model while it
was displaying the Add Toner message,
ignore the message and use the toner.
1) This job is cancelled. Press the OK key.
Enter the correct host name or IP address.
Register [SMTP Server Name] in

[Advanced]-[SMTP]-[General] in Command
Center.
Enter the correct shared name. Check if the
prohibited letters below are used to share
name: @()!&#$%^~[]`
Enter the correct username/password.
Enter the correct username/password. Check

the access limit of destination folder.
Enter the user name with the form of either

[DomainYUser], [Domain/User], or
[Domain@User].
Scan folder is not shared out to the network
properly.
Check if the prohibited letters are used to

shared name: "&'()`;<>

[DomainYUser] or [Domain/User].
Enter the correct user ID/password for

authentication at [Advance] in Command
Center. Enter the password of [Login User
Name] of the [POP3] page or the [SMTP]
page correctly.
Enter correct folder path.



[Domain@User].
Specify the destination address.
Check ON in the [Scanner]-[FTP] screen in

Command Center.
Check ON in the [Scanner]-[SMB] screen in

Command Center.
Check ON [SMTP] in [Avanced]-[SMTP]-

[General] screen in Command Center.
Enter the correct [Sender Address] in

[Advanced]-[SMTP]-[General] screen in
Command Center.
Enter the correct port number.
Check if the server is operation properly.

Check the network connection (cable,
network condition within LAN, etc.).


Select valid POP3 user other than [Other].
Enter the correct [SMTP Server Name] in

Center.
Check if the server is operating properly.
Check is the server is operating properly.










Change the [E-mail Size Limit] in [Advanced]-
[SMTP]-[General]-[E-mail Setting] in
Command Center.
Check the settings for client/server
authentication.

authentication mechanism.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Set the number of pages to 999 or less.

CS-1820 (2GM) C0030 Fax Control PWB System Problem.
Processing with the optional fax software
was disabled due to a software or
hardware problem.
CS-1820 C0070 Fax Control PWB Incompatibility

CS-1820 C0150 Engine PWB Backup Memory Read/Write

Problem. Read and write data does not
match.
CS-1820 C0160 Engine PWB EEPROM Backup Memory Turn power Off/On. If code
Data Problem. Data in the specified area immediately returns initialize all
of the backup memory does not match data: Press System
the specified values. Menu/Counter, ^/v to Service,
press & hold Start + # + Enter,
CS-1820 C0170 Accounting Counts Problem. When the

power is turned ON the total count and
scan count are abnormal both on the
main PWB and the engine PWB.
CS-1820 C0180 Machine Number Mismatch Error.

Machine number does not match on main
and engine PWBs.
CS-1820 C0210 Communication Problem between the
main PWB and the engine PWB. When
the power is turned ON, the machine
does not detect the low level of SBSY
and the high level of SDIR for 3 sec.
CS-1820 C0220 Communication Problem between the

Main PWB and Operation PWB. There is
no reply after 20 retrys at communication.
CS-1820 C0280 Fax Control PWB Communication

Problem. Communication between the
fax control PWB and the main PWB of
the machine cannot be performed
normally.
CS-1820 C0800 Image processing problem. JAM05 is
detected twice.
CS-1820 C0830 Flash ROM Program Area Checksum
program of the fax control PWB.
CS-1820 C0870 Fax Control PWB to Main PWB High-
Capacity Data Transfer Problem. High-
several times.
CS-1820 C0880 Fax Control PWB Program Archive

Problem. When power is turned On the
compressed program in the flash ROM on
the fax control PWB was not successfully
decompressed.
CS-1820 C0920 Fax File System Error. The backup data

CS-1820 C2000 Main Motor Problem. LOCK ALM signal

remains high for 1 sec, 1 sec after the
main drive motor has turned On.
CS-1820 C3100 Scanner Carriage Problem. Home

position is not correct when power is
turned On, or copying a document from
the contact glass.
CS-1820 C3200 Exposure Lamp Problem. In indication

check before starting copying, the
average value in scanning of the shading
plate with the CCD is 128 or more.
CS-1820 C4000 Polygon Motor Synchronization Problem.

Polygon motor does not stabilize speed
within 15 sec of START signal turning On.
CS-1820 C4010 Polygon Motor Steady-State Problem.

The polygon motor rotation is not stable
for 5 sec continuously after polygon motor
stabilization.
CS-1820 C6000 Broken Fuser Heater Wire. The Press System Menu/ Counter,
temperature does not reach 50C/122F ^/v to Service, press & hold
within 13.5 sec. The temperature does Start + # + Enter,
not reach 100C/212F within 10 sec.
Primary stabilization exceeds 10 sec.
Secondary stabilization exceeds 24 sec.
CS-1820 C6020 Abnormally High Fuser Unit Thermistor Press System Menu/ Counter,
Temperature. Thermistor detects ^/v to Service, press & hold
230C/446F for 40ms or more. Start + # + Enter,
CS-1820 C6050 Abnormally Low Fuser Unit Thermistor Press System Menu/ Counter,
Temperature. Thermistor detects ^/v to Service, press & hold
90C/194F or less for 1 sec continuously Start + # + Enter,
after initialization.
CS-1820 C6400 Zero-Cross Signal Error. While fuser Press System Menu/ Counter,
heater On/Off control is performed, the ^/v to Service, press & hold
zero-cross signal is not input within 3 sec Start + # + Enter,
of power up, or 5 sec after initialization.
CS-1820 C7800 Broken External Thermistor Wire. The

input voltage is 0.5 v or less.
CS-1820 C7810 Short Circuited External Thermistor. The

input voltage is 4.5 v or more.
CS-1820 C7980 Waste Toner Reservoir Overflow Problem

(when the total number of copies is less
than 100K sheets). After E31 is
displayed, 1000 sheets may be copied
before shutdown. Or waste toner exceeds
5 grams.
CS-1820 C7990 Waste Toner Reservoir Overflow Problem

(when the total number of copies is more
than 100K sheets). After E31 is
displayed, 1000 sheets may be copied
before shutdown. Or waste toner exceeds
5 grams.
CS-1820 CF010 ROM Checksum Error.
CS-1820 CF1xx Controller System Error.

CS-1820 CFxxx Controller System Error.
CS-1820 E00000 or Fax Communication Error: No response Exxxxx: V.34 modem, Uxxxxx:
U00000 or line busy after the set number of all other modems
redials.
CS-1820 E00100 or Fax Communication Error: Transmission Exxxxx: V.34 modem, Uxxxxx:
U00100 was interruped by a press of the all other modems
Stop/Clear key.
CS-1820 E00200 or Fax Communication Error: Reception was Exxxxx: V.34 modem, Uxxxxx:
U00200 interrupted by a press of the Stop/Clear all other modems
key.
CS-1820 E00300 or Fax Communication Error: Recording Exxxxx: V.34 modem, Uxxxxx:
U00300 paper on the destination unit has run out all other modems
during reception.
CS-1820 E00420 or Fax Communication Error: A relay request Exxxxx: V.34 modem, Uxxxxx:
U00420 was received from the host center but all other modems
CS-1820 E00421 or Fax Communication Error: Subaddress- Exxxxx: V.34 modem, Uxxxxx:
U00421 based relay reception was interrupted all other modems
CS-1820 E00430 or Fax Communication Error: Polling request Exxxxx: V.34 modem, Uxxxxx:
U00430 (confidential or reverse polling) was all other modems
CS-1820 E00431 or Fax Communication Error: A subaddress- Exxxxx: V.34 modem, Uxxxxx:
registered.
CS-1820 E00431 or Fax Communication Error: Confidential Exxxxx: V.34 modem, Uxxxxx:
CS-1820 E00432 or Fax Communication Error: A subaddress- Exxxxx: V.34 modem, Uxxxxx:
box ID number.
U00433 polling request was received but data was all other modems
encryption.
being accessed.
not registered.
being accessed.
CS-1820 E00450 or Fax Communication Error: The Exxxxx: V.34 modem, Uxxxxx:
U00450 destination transmitter disconnected all other modems
CS-1820 E00460 or Fax Communication Error: Ecrypted Exxxxx: V.34 modem, Uxxxxx:
U00460 reception request was received but all other modems
CS-1820 E00460 or Fax Communication Error: Encrypted Exxxxx: V.34 modem, Uxxxxx:
registered.
CS-1820 E00462 or Fax Communication Error: Ecryption Exxxxx: V.34 modem, Uxxxxx:
CS-1820 E00500 or Fax Communication Error: Multiple Exxxxx: V.34 modem, Uxxxxx:
U00500 communication was interrupted and the all other modems
after interruption.
CS-1820 E00600 or Fax Communication Error: The document Exxxxx: V.34 modem, Uxxxxx:
U00600 processor cover is open. all other modems
CS-1820 E00601 or Fax Communication Error: Document jam Exxxxx: V.34 modem, Uxxxxx:
U00601 or the document length exceeds the all other modems
maximum.
CS-1820 E00602 or Fax Communication Error: Image Exxxxx: V.34 modem, Uxxxxx:
U00602 scanning section problem all other modems
CS-1820 E00603 or Fax Communication Error: No document Exxxxx: V.34 modem, Uxxxxx:
U00603 feed. all other modems
CS-1820 E00604 or Fax Communication Error: Document Exxxxx: V.34 modem, Uxxxxx:
U00604 length exceeded the limit of the bitmap all other modems
memory capacity.
U00610 section cover open. all other modems
U00611 paper jam. all other modems
CS-1820 E00613 or Fax Communication Error: Image writing Exxxxx: V.34 modem, Uxxxxx:
U00613 section problem. all other modems
CS-1820 E00614 or Fax Communication Error: Nearly empty Exxxxx: V.34 modem, Uxxxxx:
U00614 of recording paper. all other modems
CS-1820 E00615 or Fax Communication Error: Empty of Exxxxx: V.34 modem, Uxxxxx:
U00615 recording paper. all other modems
CS-1820 E00620 or Fax Communication Error: Copier fixing Exxxxx: V.34 modem, Uxxxxx:
U00620 unit problem. all other modems
CS-1820 E00622 or Fax Communication Error: Copier drive Exxxxx: V.34 modem, Uxxxxx:
U00622 motor problem. all other modems
CS-1820 E00655 or Fax Communication Error: CTS was not Exxxxx: V.34 modem, Uxxxxx:
U00655 activated after RTS due to a modem all other modems
error.
CS-1820 E00656 or Fax Communication Error: Data was not Exxxxx: V.34 modem, Uxxxxx:
U00656 transmitted after CTS was activated due all other modems
to a modem error.
CS-1820 E00670 or Fax Communication Error: Power was cut Exxxxx: V.34 modem, Uxxxxx:
U00670 off during communication. all other modems
CS-1820 E00677 or Fax Communication Error: There was no Exxxxx: V.34 modem, Uxxxxx:
U00677 file to transmit in the memory all other modems
transmission mode.
CS-1820 E00690 or Fax Communication Error: System error. Exxxxx: V.34 modem, Uxxxxx:
U00690 all other modems
CS-1820 E00700 or Fax Communication Error: Exxxxx: V.34 modem, Uxxxxx:
CS-1820 E00800 or Fax Communication Error: A page Exxxxx: V.34 modem, Uxxxxx:
U00800 transmission error occurred in G3 mode, all other modems
signal.
U00810 transmission error re-occurred in G3 all other modems
mode.
U00900 reception error occurred in G3 mode. An all other modems
U00910 reception error occurred in G3 mode. A all other modems
of our make).
was exceeded (ECM).
(ECM).
signal reception.
EOM signal.
EOP signal.
units of our make).
(ECM).
(ECM).
(ECM).
(ECM).
during handshake.
error. A brak in loop current was detected
during transmission.
reception.
CS-1820 E010x45 or Fax Communication Error: Transmission Exxxxx: V.34 modem, Uxxxxx:
MPS signal.
CS-1820 E01100 or Fax Communication Error: Reception in Exxxxx: V.34 modem, Uxxxxx:
unit.
DIS signal.
DTC (NSC) signal.
an FTT signal.
an MCF signal.
an RTP signal.
an RTN signal.
PIP signal.
PIN signal.
PPR signal (ECM).
transmission of a PIPsignal.
transmission of an PNP signal (ECM).
protocol).
reception.
V.34 mode.
signal.
CS-1820 E01400 or Fax Communication Error: An invalid one- Exxxxx: V.34 modem, Uxxxxx:
U01400 touch key was specified during all other modems
communication.
CS-1820 E01500 or Fax Communication Error: A Exxxxx: V.34 modem, Uxxxxx:
called in V.8 mode.
detected.


U01721 communication error occurred before all other modems

detected.
detected.

(modem parameter exchange) in he
CS-1820 E02000 or Fax Communication Error: Relay Exxxxx: V.34 modem, Uxxxxx:
U02000 broadcast was refused by a relay station all other modems
CS-1820 E02100 or Fax Communication Error: A relay Exxxxx: V.34 modem, Uxxxxx:
U02100 command failed because the destination all other modems
capability.
CS-1820 E02200 or Fax Communication Error: A relay Exxxxx: V.34 modem, Uxxxxx:
U02200 command from a command station failed all other modems
specified.
U02200 broadcast was requested to a relay all other modems
U02200 based relay broadcast transmission failed all other modems
CS-1820 E02303 or Fax Communication Error: Receiving Exxxxx: V.34 modem, Uxxxxx:
Timeout was detected beofre a correct
CS-1820 E02304 or Fax Communication Error: Receiving Exxxxx: V.34 modem, Uxxxxx:
received.
CS-1820 E02400 or Fax Communication Error: An interoffice Exxxxx: V.34 modem, Uxxxxx:
U02400 subaddress-based relay transmission all other modems
CS-1820 E03000 or Fax Communication Error: No document Exxxxx: V.34 modem, Uxxxxx:
U03000 was present in the destination unit when all other modems
CS-1820 E03100 or Fax Communication Error: In reverse Exxxxx: V.34 modem, Uxxxxx:
U03100 polling, although no original was set in the all other modems
complete.
CS-1820 E03200 or Fax Communication Error: In confidential Exxxxx: V.34 modem, Uxxxxx:
U03200 polling reception, data was not all other modems
destination unit.
CS-1820 E03200 or Fax Communication Error: In interoffice Exxxxx: V.34 modem, Uxxxxx:
telephone number.
CS-1820 E03300 or Fax Communication Error: In polling Exxxxx: V.34 modem, Uxxxxx:
U03300 reception from a unit of our make, all other modems
telephone number.
CS-1820 E03400 or Fax Communication Error: Polling Exxxxx: V.34 modem, Uxxxxx:
U03400 reception was interupted because of a all other modems
CS-1820 E03500 or Fax Communication Error: In confidential Exxxxx: V.34 modem, Uxxxxx:
U03500 polling reception, the confidential, the all other modems
CS-1820 E03600 or Fax Communication Error: An interoffice Exxxxx: V.34 modem, Uxxxxx:
U03600 polling reception was interrupted because all other modems
box numbers.
U03700 polling reception failed because the all other modems
destination unit.
CS-1820 E03700 or Fax Communication Error: Interoffice Exxxxx: V.34 modem, Uxxxxx:
U04000 subaddress-based transmission mode, all other modems
U04000 confidential box specified for confidential all other modems
destination unit.
capability.
U04100 based transmission faild because the all other modems
CS-1820 E04200 or Fax Communication Error: In encrypted Exxxxx: V.34 modem, Uxxxxx:
U04200 tranmission, the specified encryption box all other modems

did not agree.

U04500 reception was interrupted because of a all other modems
CS-1820 E05000 or Fax Communication Error: In Exxxxx: V.34 modem, Uxxxxx:

U05000 transmission with a specified number, the all other modems
CS-1820 E05100 or Fax Communication Error: Password Exxxxx: V.34 modem, Uxxxxx:
U05100 check transmission or restricted all other modems
number.
CS-1820 E09000 or Fax Communication Error: G3 Exxxxx: V.34 modem, Uxxxxx:

U09000 communication was attempted but failed all other modems
machine.
CS-1820 E12000 or Fax Communication Error: In subaddress- Exxxxx: V.34 modem, Uxxxxx:
U12000 based relay reception memory all other modems
overflowed.
U12000 broadcast was requested from a all other modems
during reception.
CS-1820 E12100 or Fax Communication Error: Relay was Exxxxx: V.34 modem, Uxxxxx:
U12100 commanded but memory overflowed in all other modems
CS-1820 E14000 or Fax Communication Error: Memory Exxxxx: V.34 modem, Uxxxxx:
U14000 overflowed during confidential reception. all other modems
U14000 overflowed in subaddress-based all other modems
transmission.
U19000 overflowed during memory reception. all other modems
transmission.
U19200 transmission failed because a decoding all other modems
error occurred.
JBIG encoding.
CS-1820 E19400 or Fax Communication Error: Reception Exxxxx: V.34 modem, Uxxxxx:
JBIG encoding.
CS-1820 message "Add paper to Casset. 1"
CS-1820 message "Add paper to Casset. 2" (with optional

paper feeder)
CS-1820 message "Add paper to MP Tray"
CS-1820 message "Close Document Processor Cover."
CS-1820 message "Close Document Processor."
CS-1820 message "Close Top Cover."
CS-1820 message "Enter address."
CS-1820 message "Enter destination."
CS-1820 message "Enter file name."
CS-1820 message "Enter host name."
CS-1820 message "Entry error. Enter correctly."

CS-1820 message "Error occurred. Call service person.
C####"
CS-1820 message "Error occurred. Power switch off and on

again. C####"
CS-1820 message "Exceeded max count. Job is cancelled."
CS-1820 message "Illegal account. Job is cancelled."
CS-1820 message "Illegal user ID. Job is cancelled."
CS-1820 message "Insert cassette 1."
CS-1820 message "Insufficient memory. Unable to start job."
CS-1820 message "KPDL error. Job is cancelled. ####"
CS-1820 message "Load paper in Cassette 1. Size # Type #"

CS-1820 message "Load paper in Cassette 2. Size # Type #"
CS-1820 message "Load paper in MP Tray. Size # Type #"
CS-1820 message "Memory Overflow. Part of the job end is

printed."
CS-1820 message "Paper Jam at Cassette 1."
CS-1820 message "Paper Jam at Cassette 2."
CS-1820 message "Paper Jam at Document Processor."
CS-1820 message "Paper Jam at MP Tray."
CS-1820 message "Paper Jam in Printer."

CS-1820 message "Place original and press Start key."
CS-1820 message "Print overrun. This page isn't complete."
CS-1820 message "Remove original from Document

Processor."
CS-1820 message "Replace Toner."
CS-1820 message "Scan memory overflow. Job is

cancelled."
CS-1820 message "This key is not registered."
CS-1820 message "Toner low."
CS-1820 message "Waiting to scan."

CS-1820 message "Waste toner near full."
CS-1820 message "Wrong account ID."
CS-1820 message "Wrong password."
CS-1820 message "Wrong user ID."
CS-1820 Send Error Error: FTP Host Name. Enter the disable Send errors are displayed on
1101 host name/IP address. the panel only, and not
recorded.
CS-1820 Send Error Error: Host Name. SMTP server name is Send errors are displayed on
1101 not set. Error SMTP server name. the panel only, and not
recorded.
CS-1820 Send Error Error: Username/Password or Shared Send errors are displayed on
1102 Name/Folder Name. Assign disable SMB the panel only, and not
1102 Name/Folder Name. Assign disable SMB the panel only, and not
1102 Name/Folder Name. Assign the SMB user the panel only, and not
who is not allowed to access the folder. recorded.
1102 Name/Folder Name. SMB domain name the panel only, and not
1102 Name/Folder Name. SMB domain name the panel only, and not
1102 Name/Folder Name. SMB host name the panel only, and not
error. recorded.
CS-1820 Send Error Error: Username/Password. Assign Send errors are displayed on
1102 disable FTP user/password. the panel only, and not
recorded.
CS-1820 Send Error Error: Username/Password. FTP domain Send errors are displayed on
1102 name is not entered. the panel only, and not
recorded.
CS-1820 Send Error Error: Username/Password. User ID for Send errors are displayed on
1102 email authentication is not entered or the panel only, and not
CS-1820 Send Error Error: Pathname or File Name. Assign Send errors are displayed on
1103 disable FTP folder path. the panel only, and not
recorded.
CS-1820 Send Error Error: Pathname or File Name. Assign Send errors are displayed on
1103 disable SMB folder path. the panel only, and not
recorded.
CS-1820 Send Error Error: Pathname or File Name. Send errors are displayed on
1103 Connection to the FTP folder which is not the panel only, and not
CS-1820 Send Error Error: Pathname or File Name. Send errors are displayed on
1103 Connection to the SMB folder which is not the panel only, and not
CS-1820 Send Error Error: No Recipient Address. The Send errors are displayed on
1104 destination email address is not specified. the panel only, and not
recorded.
CS-1820 Send Error Error: Not Supported Protocol. FTP Send errors are displayed on
1105 protocol is set to OFF. the panel only, and not
recorded.
CS-1820 Send Error Error: Not Supported Protocol. SMB Send errors are displayed on
recorded.
CS-1820 Send Error Error: Not Supported Protocol. SMTP Send errors are displayed on
recorded.
CS-1820 Send Error Error: No Sender Info. Sender email Send errors are displayed on
1106 address is not entered. the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Assign the Send errors are displayed on
2101 wrong FTP port number. the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Assign the Send errors are displayed on
2101 wrong SMB port number. the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Enter the disable Send errors are displayed on
2101 FTP host name/IP address. the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Enter the disable Send errors are displayed on
2101 SMB host name/IP address. the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Network FTP is Send errors are displayed on
2101 not connected. the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Network SMB is Send errors are displayed on
2101 not connected. the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Network SMTP Send errors are displayed on
2101 is not connected. the panel only, and not
recorded.
CS-1820 Send Error Error: Can Not Connect. Select [Other Send errors are displayed on
2101 Authenticate] when authenticating POP the panel only, and not
CS-1820 Send Error Error: Can Not Connect. The specified Send errors are displayed on
2101 server is not SMTP server. the panel only, and not
recorded.
CS-1820 Send Error Error: Cannot Connect With Timeout. Send errors are displayed on
2102 Send the server which does not support the panel only, and not
CS-1820 Send Error Error: Cannot Connect With Timeout. The Send errors are displayed on
2102 FTP server is unable to communicate. the panel only, and not
recorded.
CS-1820 Send Error Error: Cannot Connect With Timeout. The Send errors are displayed on
2102 SMTP server is unable to communicate. the panel only, and not
recorded.
CS-1820 Send Error Error: Response Wait With Timeout. The Send errors are displayed on
2103 FTP server is unable to communicate. the panel only, and not
recorded.
2103 SMB server is unable to communicate. the panel only, and not
recorded.
2103 SMTPserver is unable to communicate. the panel only, and not
recorded.
CS-1820 Send Error Error: FTP Network Transfer. Error occurs Send errors are displayed on
2201 on the network. the panel only, and not
recorded.
CS-1820 Send Error Error: SMB Network Transfer. Error Send errors are displayed on
2201 occurs on the network. the panel only, and not
recorded.
CS-1820 Send Error Error: SMTP Network Transfer. Error Send errors are displayed on
2201 occurs on the network. the panel only, and not
recorded.
CS-1820 Send Error Error: FTP Network Transfer With Send errors are displayed on
2202 Timeout. Error occurs on the network. the panel only, and not
recorded.
CS-1820 Send Error Error: SMTP Network Transfer With Send errors are displayed on
2202 Timeout. Error occurs on the network. the panel only, and not
recorded.
CS-1820 Send Error Error: TWAIN Network Transfer With Send errors are displayed on
2202 Timeout. Response is not returned from the panel only, and not
CS-1820 Send Error Error: Response Wait With Timeout. Send errors are displayed on
2203 Response is not returned from the FTP the panel only, and not
2203 Response is not returned from the SMB the panel only, and not
2203 Response is not returned from the SMTP the panel only, and not
CS-1820 Send Error Error: Email Size Limit. The size of the Send errors are displayed on
2204 email attachment exceeds its limit. the panel only, and not
recorded.
CS-1820 Send Error Error: Server Response. SMTP server Send errors are displayed on
3101 setting is not authenticated normally. the panel only, and not
recorded.
CS-1820 Send Error Error: Server Response. The FTP server Send errors are displayed on
3101 is error status. the panel only, and not
recorded.
CS-1820 Send Error Error: Server Response. The SMTP Send errors are displayed on
3101 server is error status. the panel only, and not
recorded.
Turn power Off/On. 1) Upgrade firmware to compatible versions.
Turn power Off/On. 1) Reload firmware, 2) Repl engine PWB.
^/v to 20 Enter > ^/v to Execute > Enter > 1) Run simulation U020, 2) Repl backup
power Off/On. RAM, 3) Repl engine PWB.
Turn power Off/On. 1) Repl engine PWB, 2) Repl main PWB.
Turn power Off/On. 1) Repl engine PWB, 2) Repl main PWB.
Turn power Off/On. 1) Reseat YC7 @ main PWB, 2) Reseat YC3

@ engine PWB, 3) Repl engine PWB, 4)
Repl main PWB.
Turn power Off/On. 1) Reseat YC13 @ main PWB, 2) Reseat

YC3 @ operation PWB, 3) Repl main PWB,
4) Repl operation PWB.
Turn power Off/On. 1) Reseat YC1 @ fax control PWB, 2)

Reseat YC1 @ main PWB, 3) Repl fax
control PWB, 3) Repl main PWB.
Turn power Off/On. 1) Repl engine PWB.

Turn power Off/On. 1) Reseat YC1 @ fax control PWB, 2)
Reseat YC1 @ main PWB, 3) Repl fax
Turn power Off/On. 1) Reseat drive motor connectors, 2) Check

drive components for excessive drag, 3) Repl
main motor.
Turn power Off/On. 1) Reseat YC10/YC11 @ engine PWB, 2)

Check scanner drive components for
excessive drag, 3) Check/repl scanner HPS,
4) Repl scanner motor, 5) Repl scanner
PWB, 6) Repl engine PCB.
Turn power Off/On. 1) Reseat YC7 @ scanner PWB, 2) Repl

exposure lamp & inverter PCB, 3) Adjust
shading plate detection position, 4) Repl
scanner PWB.
Turn power Off/On. 1) Reseat laser unit connectors, 2) Repl laser

unit, 3) Repl engine PWB.
Turn power Off/On. 1) Reseat laser unit connectors, 2) Repl laser

^/v to 163 Enter > ^/v to Execute > Enter > 1) Reseat YC4 @ power supply PWB, 2)
power Off/On. Check/repl thermistor (check contacting heat
roller & clean), 3) Check/repl thermal switch,
4) Check/repl fixing heaters.
^/v to 163 Enter > ^/v to Execute > Enter > 1) Ohm out thermistor. If 0 ohms replace, 2)
power Off/On. Repl power supply PWB.
^/v to 163 Enter > ^/v to Execute > Enter > 1) Reseat YC4 @ power supply PWB, 2)
power Off/On. Ohm out thermistor. If infinite replace, 3)
Check/repl thermal switch, 4) Check/repl
fixing heaters.
^/v to 163 Enter > ^/v to Execute > Enter > 1) Check wall outlet ground to neutral
power Off/On. voltage. 2) Reseat YC7 @ engine PWB &
YC2 @ PSU, 3) Check YC2-11 @ PSU for
zero-crossing signal. If absent repl PSU, 4) If
zero-crossing signal is present repl engine
PWB.
Turn power Off/On. 1) Reseat operation panel connectors, 2)
Repl operation panel PWB.
Turn power Off/On. 1) Reseat operation panel connectors, 2)

Repl operation panel PWB.
Turn power Off/On. 1) Shake process unit side to side, then

power Off/On, 2) Repl process unit, then
power Off/On, 3) Repl waste toner sensor, 4)
Repl engine PWB.
Turn power Off/On. 1) Shake process unit side to side, then

power Off/On, 2) Repl process unit, then
power Off/On, 3) Repl waste toner sensor, 4)
Repl engine PWB.
Turn power Off/On. 1) Power Off/On, 2) Replace main PWB.









Load paper.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

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provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

one-touch key.

provider.

provider.
provider.

provider.

provider.

provider.
provider.

provider.

provider.
provider.
securely.
securely.
paper source.
1) The left cover to the document processor
is open. Close the cover securely.
1) The document processor is still open even

though an original has been inserted. Close
the document processor.
1) The top cover or the front cover is open.

Close the covers securely.
1) Enter was pressed without entering a
recipient. Input the recipient's address.
1) Start was pressed without entering a

recipient. Input the recipient's address.
1) Enter was pressed without entering a file

name. Input the file name.
1) Enter was pressed without entering a host

name. Input the host name.
1) An invalid character was entered.

representative.

representative.
1) When job accounting is enabled and the

current job will exceed the account limit,
press right Select to cancel the print job.

selected account is invalid, press right Select
to cancel the print job.

wrong user ID or password is entered, press
right Select to cancel the print job.
1) The paper feeder was selected, but

cassette 1 is not installed properly. Push the
upper cassette securely into the machine.
1) Memory shortage occurred during

processing of other jobs.
1) Current print processing cannot continue.
If you want to cancel printing press right
Select. If Auto Error Clear is set to On,
printing will be automatically resumed after a
preset period of time.
1) There is no paper in the indicated

cassette. Press right Select. 2) If you have
loaded paper in the cassette select Print
(continue) and press Enter. 3) To switch to
another paper feeder location select Paper
Select and press Enter. The available feed
locations will be displayed. Select the desired
paper feed location and press Enter.

1) The machines memory is full. Press left

Select to cancel the copying procedure. 2) To
end the job after a part of the job has been
processed press right Select. 3) Insert fewer
originals and try to copy again. 4) Add
expansion memory.
1) A paper jam has occurred. Press left

select to display the online help messages
and remove the jammed paper.




1) The machine will attempt to make copies
from any originals that remain uncopied. 2)
Reposition the original on the platen or in the
document feed tray and try to copy again.
1) The data transferred to the machine was

too complex to print on a page. To continue
printing press right Select. 2) To cancel
printing press left Select.
1) This appears if there is a document in the

document processor when the power is
turned On. It also appears when the paper is
jammed while being fed from the document
processor because of the way it was placed.
Remove all the document pages inside the
document processor, and set them again
correctly.
1) Toner has run out so further copying or

printing is impossible. Replace the toner
container using a new toner kit.
1) The total amount of data received by the

machine exceeds the machine's internal
memory. To verify the current amount of
memory print out a Status Page. To cancel
the copying procedure press right Select. If
Auto Clear is set to On, printing will be
automatically resumed after a preset period
of time. 2) Lower the image quality.
1) An unregistered one-touch key was

chosen. Select the correct one-touch key.
1) Toner is running low. Replace the toner

container using a new toner kit as soon as
possible.
1) The memory to execute the job is
insufficient. The job will be automaticaly
resumed after the memory capacity to
execute is available. 2) To cancel the job
press left Select.
1) Remove the process unit from the
machine. Gently shake the process unit
horizontally a few times. Reinstall it into the
machine. 2) The machine will stop printing
soon. Replace process unit.
1) When job accounting is enabled, the job

accounting ID was already registered. Enter
the correct account ID.
1) When user login is enabled, an incorrect

job accounting password was entered. Enter
the correct password.
1) When user management setup (User

Login) is enabled, an incorrect user ID was
entered. Enter the correct user ID.

Center.
name: @()!&#$%^~[]`


[Domain@User].
properly.



page correctly.



Command Center.

Command Center.


Command Center.




Center.









Command Center.
authentication.

Model Error Code Description
CS-181 (2KJ), CS- C0030 Fax Control PWB System Problem.
221 (2KH) Processing with the fax software was
disabled due to a software or hardware
problem.
CS-181, CS-221 C0070 Fax Control PWB Incompatibility
CS-180 (2KLJ), CS- C0100 Main EEPROM Backup Memory Device

220 (2KK), CS-181, Problem. Reading from or writing to
CS-221 EEPROM cannot be performed.
CS-180, CS-220, C0110 Main PWB Backup Memory Data

CS-181, CS-221 Problem. Data in the specified area of the
backup memory does not match the
specified values.
CS-181, CS-221 C0130 Main PWB Backup Memory Device
Problem. Reading from or writing to
EEPROM cannot be performed.
CS-181, CS-221 C0140 Main PWB Backup Memory Data

Problem. Reading data from EEPROM is
abnormal.
CS-180, CS-220, C0150 Engine EEPROM Backup Memory Device

CS-181, CS-221 Problem. Reading from or writing to
EEPROM cannot be performed.
CS-180, CS-220, C0160 Engine PWB EEPROM Backup Memory

CS-181, CS-221 Data Problem. Reading data from
EEPROM is abnormal.
CS-180, CS-220, C0170 Copy Counts Problem. When the power

CS-181, CS-221 is turned ON the total count and scan
count are abnormal both on the main
PWB and the engine PWB.
CS-180, CS-220, C0180 Machine Number Mismatch Error.

CS-181, CS-221 Machine number does not match on main
and engine PWBs.
CS-180, CS-220, C0210 Communication Problem between the

CS-181, CS-221 main PWB and the engine PWB. When
CS-180, CS-220, C0240 Printer PWB Printer Communication
CS-181, CS-221 Problem. The printer PWB does not
respond within 120 sec of power ON.
CS-181, CS-221 C0250 Scanner Network Board Communication

Problem. The scanner network board
does not respond.
CS-181, CS-221 C0280 Fax Control PWB Communication

Problem. Communication between the
fax control PWB and the main PWB of
the machine cannot be performed
normally.
CS-180, CS-220 A0410 DP-420 Communication Problem.
Communication fails (5) times
consecutively.
CS-181, CS-221 C0410 DP-420 Communication Problem.
Communication fails (5) times
consecutively.
CS-180, CS-220 A0420 PF-420 First Paper Feeder
Communication Problem. Communication
fails (5) times consecutively.
CS-181, CS-221 C0420 PF-420 First Paper Feeder

CS-181, CS-221 C0440 DF-420 Internal Finisher Communication

Problem. Communication fails (5) times
consecutively.
CS-180, CS-220 A0500 PF-420 Second Paper Feeder

CS-181, CS-221 C0500 PF-420 Second Paper Feeder

CS-180, CS-220 A0510 PF-420 Third Paper Feeder

CS-181, CS-221 C0510 PF-420 Third Paper Feeder

CS-180, CS-220, C0610 Bitmap DIMM Problem. There is a
CS-181, CS-221 problem with the data or address bus of
the bitmap DRAM.
CS-180, CS-220 C0620 Memory Input Interface Problem.

Reading-In of image does not complete
within 10 sec of the start of image
transmission
CS-180, CS-220, C0630 DMA transmission of compressed,
CS-181, CS-221 decompressed, rotated, relocated, or
blanked-out image data does not
complete within a specified period of
time.
CS-180, CS-220, C0800 Image processing problem. JAM05 is
CS-181, CS-221 detected twice.
CS-181, CS-221 C0820 Fax Control PWB CG ROM Checksum

CG ROM data of the fax control PWB.
CS-181, CS-221 C0830 Fax Control PWB Flash ROM Program

Area Checksum Error. A checksum error
occurred with the program of the fax
control PWB.
CS-181, CS-221 C0860 Fax Control PWB Software Switch
Checksum Error. A checksum error
occurred with the software switch value of
the fax control PWB.
CS-181, CS-221 C0870 Fax Control PWB to Main PWB High-

Capacity Data Transfer Problem. High
the specified times.
CS-181, CS-221 C0880 Fax Control PWB Program Archive

Problem. When power is turned On the
decompressed.
CS-181, CS-221 C0890 Fax Control PWB CG Font Archive

Problem. Whe power is turned On, the
compressed CG font in the flash ROM on
decompressed.
CS-181, CS-221 C0900 Fax Software Incompatiblity Detection
Problem. Version of the fax software is
not compatible with that of the main
software.
CS-181, CS-221 C0920 Fax File System Error. The backup data
CS-180, CS-220, C2000 Drive Motor Problem. A stable state does

CS-181, CS-221 not continue for 1 sec, 1 sec after the
CS-180, CS-220, C2200 Drum Motor Problem. A stable state does

CS-181, CS-221 not continue for 1 sec, 1 sec after the
drum motor has turned On.
CS-180, CS-220, C3100 Scanner Carriage Problem. Home

CS-181, CS-221 position is not correct when power is
the contact glass.
CS-180, CS-220, C3200 Exposure Lamp Problem. Non-lighting of

CS-181, CS-221 the exposure lamp is detected at the
beginning of copying.
CS-180, CS-220, C3300 Optical System AGC Problem. After AGC,

CS-181, CS-221 correct input is not obtained at CCD.
(Incorrect lamp intensity detected.)
CS-180, CS-220, C4000 Polygon Motor Synchronization Problem.
CS-181, CS-221 Polygon motor does not stabilize speed
within 20 sec of activation.
CS-180, CS-220, C4010 Polygon Motor Steady-State Problem.

CS-181, CS-221 The polygon motor rotation is not stable
stabilization.
CS-180, CS-220, C4200 BD Steady-State Problem. ASIC detects

CS-181, CS-221 a Beam Detect error for 600ms after
polygon motor stabilization.
CS-180, CS-220, C6000 Broken Fuser Heater Wire. The

CS-181, CS-221 temperature does not reach 70C/158F
within 15 sec before secondary
stabilization. Temperature does not rise
1C/1.8F each 5 sec before secondary
stabilization (except during printing).
CS-180, CS-220, C6020 Abnormally High Fuser Unit Thermistor

CS-181, CS-221 Temperature. Thermistor detects
230C/446F for 40ms or more.
CS-180, CS-220, C6050 Abnormally Low Fuser Unit Thermistor

CS-181, CS-221 Temperature. Thermistor detects
90C/194F or less for 1 sec continuously
CS-180, CS-220, C6400 Zero-Cross Signal Error. Interruption of

CS-181, CS-221 the zero-cross signal does not occur
more than 1 sec.
CS-180, CS-220, C7800 Broken External Thermistor Wire. The

CS-181, CS-221 input voltage is 0.5 v or less.
CS-180, CS-220, C7810 Short Circuited External Thermistor Wire.

CS-181, CS-221 The input voltage is 4.5 v or more.
CS-181, CS-221 C8170 DF-420 Internal Finisher Front Side
Registration Motor Problem. If front side
registration HPS is On at initialization,
sensor does not turn Off within 106
pulses. If HPS is Off at initialization,
sensor does not turn On within 3000ms.
CS-181, CS-221 C8180 DF-420 Internal Finisher Rear Side

Registration Motor Problem. If rear side
sensor does not turn Off within 106
pulses. If HPS is Off at initialization,
sensor does not turn On within 3000ms.
CS-181, CS-221 C8190 DF-420 Internal Finisher Trailing Edge

Registration Motor Problem. If trailing
edge registration HPS is On at
initialization, sensor does not turn Off
within 106 pulses. If HPS is Off at
initialization, sensor does not turn On
within 3000ms.
CS-181, CS-221 C8210 DF-420 Internal Finisher Stapler Problem.

During initialization, stapler HPS does not
change state from Off to On within 600ms
of start of motor CW rotation (reverse).
Stapler HPS does not change state from
Off to On within 200ms of start of motor
CCW rotation (forward).
CS-181, CS-221 E00000 or Fax Communication Error: No response

U00000 or line busy after the set number of
redials.
CS-181, CS-221 E00100 or Fax Communication Error: Transmission
U00100 was interruped by a press of the
Stop/Clear key.
CS-181, CS-221 E00200 or Fax Communication Error: Reception was
U00200 interrupted by a press of the Stop/Clear
key.
CS-181, CS-221 E00300 or Fax Communication Error: Recording
U00300 paper on the destination unit has run out
during reception.
CS-181, CS-221 E00420 or Fax Communication Error: A relay request

U00420 was received from the host center but
CS-181, CS-221 E00421 or Fax Communication Error: Subaddress-
U00421 based relay reception was interrupted
CS-181, CS-221 E00430 or Fax Communication Error: Polling request

U00430 (confidential or reverse polling) was

U00430 based bulletin board transmission was
CS-181, CS-221 E00431 or Fax Communication Error: Confidential

U00431 polling transmission was interrupted
CS-181, CS-221 E00431 or Fax Communication Error: A subaddress-

registered.

U00432 polling transmission was interrupted
box ID number.
CS-181, CS-221 E00432 or Fax Communication Error: A subaddress-


U00433 polling request was received but data was

U00433 based bulletin board transmission request
U00434 polling request was received but
encryption.

U00435 polling request was received but

U00435 based bulletin board transmission request
being accessed.

U00440 reception was interrupted because the
not registered.

U00440 based confidential reception or

U00440 based confidential reception or
being accessed.

CS-181, CS-221 E00450 or Fax Communication Error: The

U00450 destination transmitter disconnected
CS-181, CS-221 E00460 or Fax Communication Error: Encrypted
registered.
CS-181, CS-221 E00460 or Fax Communication Error: Ecrypted

U00460 reception request was received but
CS-181, CS-221 E00462 or Fax Communication Error: Ecryption

CS-181, CS-221 E00500 or Fax Communication Error: Multiple

U00500 communication was interrupted and the
after interruption.
CS-181, CS-221 E00600 or Fax Communication Error: The document

U00600 processor cover is open.
CS-181, CS-221 E00601 or Fax Communication Error: Document jam

U00601 or the document length exceeds the
maximum.
CS-181, CS-221 E00602 or Fax Communication Error: Image
U00602 scanning section problem
CS-181, CS-221 E00603 or Fax Communication Error: No document
U00603 feed.
CS-181, CS-221 E00604 or Fax Communication Error: Document
U00604 length exceeded the limit of the bitmap
memory capacity.

U00610 section cover open.
U00611 paper jam.
CS-181, CS-221 E00613 or Fax Communication Error: Image writing
U00613 section problem.
CS-181, CS-221 E00614 or Fax Communication Error: Nearly empty
U00614 of recording paper.
CS-181, CS-221 E00615 or Fax Communication Error: Empty of
U00615 recording paper.
CS-181, CS-221 E00620 or Fax Communication Error: Copier fixing
U00620 unit problem.
CS-181, CS-221 E00622 or Fax Communication Error: Copier drive
U00622 motor problem.
CS-181, CS-221 E00655 or Fax Communication Error: CTS was not
U00655 activated after RTS due to a modem
error.
CS-181, CS-221 E00656 or Fax Communication Error: Data was not
U00656 transmitted after CTS was activated due
to a modem error.
CS-181, CS-221 E00670 or Fax Communication Error: Power was cut

U00670 off during communication.
CS-181, CS-221 E00677 or Fax Communication Error: There was no
U00677 file to transmit in the memory
transmission mode.
CS-181, CS-221 E00690 or Fax Communication Error: System error.
U00690
CS-181, CS-221 E00700 or Fax Communication Error:
U00700 Communication was interrupted because
CS-181, CS-221 E00800 or Fax Communication Error: A page

U00800 transmission error occurred in G3 mode,
signal.
U00810 transmission error re-occurred in G3
mode.
U00900 reception error occurred in G3 mode. An

U00910 reception error occurred in G3 mode. A

U01000 in G3 mode was interrupted by a signal










of our make).


was exceeded (ECM).

after transmission of a PSS.NULL signal,

after transmission of a PSS.MPS signal,


(ECM).


signal reception.




MPS signal.

EOM signal.

EOP signal.


units of our make).



(ECM).

(ECM).

(ECM).


(ECM).

during handshake.


reception.



CS-181, CS-221 E01100 or Fax Communication Error: Reception in

U01100 G3 mode was interrupted by a signal

unit.

DIS signal.

DTC (NSC) signal.


an FTT signal.






an MCF signal.

an RTP signal.

an RTN signal.

PIP signal.

PIN signal.


PPR signal (ECM).
















protocol).





reception.


V.34 mode.

signal.
CS-181, CS-221 E01400 or Fax Communication Error: An invalid one-

U01400 touch key was specified during
communication.
CS-181, CS-221 E01500 or Fax Communication Error: A
U01500 communication error occurred when
U01600 communication error occurred when
called in V.8 mode.
U01700 communication error occurred in phase 2
detected.

U01721 communication error occurred before

detected.

detected.
CS-181, CS-221 E01821 or Fax Communication Error: Operation was

U01821 interrupted due to absence of a common
communication speed between units
(including when an impossible
symbol speed occurs) after MPh
cut.
CS-181, CS-221 E02000 or Fax Communication Error: Relay

U02000 broadcast was refused by a relay station
when a relay command was issued.
CS-181, CS-221 E02100 or Fax Communication Error: A relay

U02100 command failed because the destination
capability.
CS-181, CS-221 E02200 or Fax Communication Error: A relay
U02200 command from a command station failed
specified.
U02200 broadcast was requested to a relay

U02200 based relay broadcast transmission failed
CS-181, CS-221 E02303 or Fax Communication Error: Receiving
U02303 station information was not normally
CS-181, CS-221 E02304 or Fax Communication Error: Receiving

U02304 station information was not normally
received.
CS-181, CS-221 E02400 or Fax Communication Error: An interoffice

U02400 subaddress-based relay transmission
CS-181, CS-221 E03000 or Fax Communication Error: No document

U03000 was present in the destination unit when
CS-181, CS-221 E03100 or Fax Communication Error: In reverse

U03100 polling, although no original was set in the
complete.
CS-181, CS-221 E03200 or Fax Communication Error: In confidential
U03200 polling reception, data was not
destination unit.
CS-181, CS-221 E03200 or Fax Communication Error: In interoffice

U03200 subaddress-based buletin board
CS-181, CS-221 E03300 or Fax Communication Error: In polling

U03300 reception from a unit of our make,
telephone number.
U03300 subaddress-based buletin board
telephone number.
CS-181, CS-221 E03400 or Fax Communication Error: Polling
U03400 reception was interupted because of a
CS-181, CS-221 E03500 or Fax Communication Error: In confidential

U03500 polling reception, the specified
registered in the destination.

U03500 subaddress-based bulletin board

U03500 destination was being accessed.
U03600 polling reception was interrupted because
box numbers.
CS-181, CS-221 E03600 or Fax Communication Error: An interoffice


U03700 polling reception failed because the
destination unit.
CS-181, CS-221 E03700 or Fax Communication Error: Interoffice


U04000 confidential box specified for confidential
destination unit.
U04000 subaddress-based transmission mode,

U04000 destination was being accessed.
U04100 transmission failed because the
capability.
U04100 based transmission faild because the
CS-181, CS-221 E04200 or Fax Communication Error: In encrypted

U04200 tranmission, the specified encryption box

U04300 transmission failed because the

did not agree.


U04500 reception was interrupted because of a
CS-181, CS-221 E05000 or Fax Communication Error: In

U05000 transmission with a specified number, the
CS-181, CS-221 E05100 or Fax Communication Error: Password
U05100 check transmission or restricted

U05200 check reception or restricted reception

U05300 check reception or restricted reception
number.
CS-181, CS-221 E09000 or Fax Communication Error: G3

U09000 communication was attempted but failed
machine.
U12000 broadcast was requested from a
during reception.
CS-181, CS-221 E12000 or Fax Communication Error: In subaddress-
U12000 based relay reception memory
overflowed.
CS-181, CS-221 E12100 or Fax Communication Error: Relay was
U12100 commanded but memory overflowed in
CS-181, CS-221 E14000 or Fax Communication Error: Memory

U14000 overflowed during confidential reception.

U14000 overflowed in subaddress-based
U14100 overflowed in the destination unit during

transmission.
U19000 overflowed during memory reception.

transmission.

U19200 transmission failed because a decoding
error occurred.

U19300 failed because an error occurred during
JBIG encoding.
CS-181, CS-221 E19400 or Fax Communication Error: Reception

U19400 failed because an error occurred during
JBIG encoding.
CS-180, CS-220 "- - -" appears in The copier is in Low Power Mode.
the copy quantity
display
CS-180, CS-220 "-" appears in the The copier is in Sleep Mode.

copy quantity
display
CS-180, CS-220 "= = =" appears Job Accounting is enabled.

in copy quantity
display
CS-181, CS-221 "Add paper in Print data does not match the size or type
cassette ## size of paper in the cassette. Replace the
(###)." paper.
CS-180, CS-220, "Add paper in There is no paper in the cassette.

CS-181, CS-221 cassette #."
CS-180, CS-220 "Add Toner." Copies cannot be produced because

there is no toner.
CS-181, CS-221 "Call for service. An error has occurred.
C####"
CS-180, CS-220 "Call service. An error has occurred. See above:

C####"
CS-180, CS-220 "Cannot copy An original that cannot be copied has
this orig. size." been set. 1) The original was set in a
vertical direction during the Book Border
Erase copying operation. 2) An irregular
size original was set during Border Erase
or Combine mode operation. 3) An
original size other than Letter, Ledger, A3,
A4R, A5R, B4, or B5R was set to make a
split copy or duplex copy from a double
page spread original.
CS-180, CS-220 "Cannot duplex Duplex copies cannot be made when

this paper size." A6R, B6R, Postcard, Irregular Size, or the
paper size has not been specified.
CS-181, CS-221 "Cannot staple Stapling of small paper, such as

this size." Statement, A5R, an B5R is not possible.
CS-181, CS-221 "Check paper There is no paper loaded of a size that

size." can be used in the current selected
mode.
CS-181, CS-221 "Checksum The machine has detected an error at
Error" startup.
CS-181, CS-221 "Clean the slit The slit glass is dirty.
glass for original
fed from DP."
CS-181, CS-221 "Close ## cover." The indicated cover is open."
CS-180, CS-220 "Close document The left cover of the document processor
processor cover." is open.
CS-180, CS-220 "Close document The Document Processor is open.

processor."
CS-180, CS-220 "Close front The front cover of the copier is open.
cover."
CS-180, CS-220 "Close left cover The left cover of the cassette is open.
#."
CS-181, CS-221 "Exceed copy The number of copies made with your
limit. Unable to management code has reached the limit
copy." that was set in the department
management mode, and copying is no
longer possible with that code.
CS-181, CS-221 "Format error An unformatted memory card has been

Memory card." inserted, or when the machine has tried
to read data from the memory card the
memory card is not recognized.
CS-180, CS-220 "Insert Key Check the key counter.

Counter"
CS-181, CS-221 "Insert same When the machine has tried to read data
memory card." from the memory card, the memory card
is not recognized.
CS-181, CS-221 "Interface The selected interface is currently being

occupied." used.
CS-180, CS-220 "Main Power A customer recoverable error code has
Off/On A####" occurred.
CS-181, CS-221 "Memory card The memory card is accidentally removed

error. Insert during printer setting.
again."
CS-180, CS-220 "Memory is full. Copies cannot be produced because
Cannot memory is full during the interrupt copy
continue." operation. Interrupt copying cannot be
carried out.
CS-180, CS-220 "Memory is full. Memory is full.

Press OK."
CS-181, CS-221 "Memory is full." Current copying cannot be processed

when copying. because the memory for copying is full or
the number of originals has reached the
limit of 999 pages. Depending on the
copy setting conditions, only one set of
copies may be output, and this error
message may be displayed even if a
multiple number of copies is specified. In
this case, copying cannot be continued.
CS-181, CS-221 "Memory is full." Current printing cannot be processed
when printing. because the memory for printing is full.
CS-181, CS-221 "MemoryCard An error has occurred in writing to or

err. Press GO." reading from the memory card.
CS-181, CS-221 "Misfeed in DP. Originals have jammed in the optional

Remove document processor.
original(s)."
CS-180, CS-220 "MP tray empty. Check the MP Tray paper.
Add paper."
CS-180, CS-220 "No matching No letter/A4 paper was available in either

paper available." cassette or the MP tray when a report
was attempted to be output.
CS-181, CS-221 "Out of Staples. There are no staples left in the optional
Please Add finisher.
Staples."
CS-181, CS-221 "Paper capacity 100 copies have accumulated on the

exceeded. optional job separator.
Remove paper
from Job sep."
when copying.
CS-180, CS-220 "Paper jam." A paper misfed has occurred.

CS-181, CS-221 "Paper misfeed Paper has jammed in the optional
in the Finisher, finisher.
lower Process
Tray and remove
paper.
CS-181, CS-221 "Paper misfeed." A paper misfed has occurred.
CS-180, CS-220 "Place orig on An original has misfed.

doc processor."
CS-181, CS-221 "Print overrun. Printing has not been performed properly
Press GO." because of insufficient memory.
CS-181, CS-221 "RAM disk error. An error has occurred in writing to or

Press GO." reading from the RAM disk.
CS-181, CS-221 "Ready to copy. Toner remaining in the machine is low. It

Toner low." is possible to copy only one by one.
CS-181, CS-221 "Remove paper 250 copies have accumulated on the

from Finisher. finisher tray.
Press START
key." when
copying.
CS-181, CS-221 "Remove paper 250 prints have accumulated on the

from the Finisher. finisher tray.
Press GO." when
printing.
CS-181, CS-221 "Remove paper 250 prints have accumulated on the

from the Top tray. output tray. Or 150 copies have
Press GO." when accumulated on the output tray with job
printing. separator installed. Or 100 copies have
accumulated on the output tray when the
optional finisher is installed.

from the Top tray. output tray. Or 150 copies have
Press START accumulated on the output tray with job
key." when separator installed. Or 100 copies have
copying. accumulated on the output tray when the

on top tray; output tray.
Start."
CS-180, CS-220, "Replace waste The waste toner box is full.
CS-181, CS-221 toner box."
CS-181, CS-221 "Reposition The orientations of the original and the

original or selected paper are different.
change
cassette."
CS-180, CS-220 "Reseat originals Originals were set in the optional
on DP." Document Processor when copying 2-
sides, when copying from the platen in 2-
sided copy, 2 in 1, 4 in 1, or when
collating copies.
CS-181, CS-221 "Reset all If the optional Document Processor is

originals in DP." being used, there are originals left on the
originals table.
CS-180, CS-220 "Return all If the optional Document Processor is

originals to DP." being used, there are originals left on the
originals table.
CS-180, CS-220, "Set paper Check the paper cassette that

CS-181, CS-221 cassette" corresponds to the lighting indicator.
CS-180, CS-220, "Set toner The toner container has not been set
CS-181, CS-221 container." properly.
CS-180, CS-220, "Shake the toner Tap and shake the new toner container
CS-181, CS-221 container." without spilling toner, and install it again.
CS-181, CS-221 "System Error. A malfunction has occurred due to noise

Main switch or a communication error occurred during
Off/On." when printer processing.
printing.
CS-181, CS-221 "Time for It is time for Periodic Maintenance.

maintenance."
CS-181, CS-221 "Unable to copy. No toner remains.
Please add
toner."
CS-180, CS-220 Add Toner There is very little toner remaining.
indicator blinks
On and Off
CS-180, CS-220 Periodic This is a notification that the time for

Maintenance periodic maintenance is approaching.
indicator blinks
On and Off
CS-180, CS-220 Periodic It is time for Periodic Maintenance.

Maintenance
indicator lights
solid
To enter Service Mode Sim# To Execute
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 20 Start > +/- zoom to "On" > Start >
immediately returns initialize all Stop/Clear > 1 > Start.
data: 10871087
Turn power Off/On.
data: 10871087
Turn power Off/On.
data: 10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
10871087 163 Use +/- Zoom keys to 163 > Start

> "CLE" > Start > Stop/Clear > +/-
Zoom to 001 > Start (to exit).



Turn power Off/On.
Turn power Off/On.

> ^/v to select Execute > Start.



Exxxxx: V.34 modem, Uxxxxx:

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Service Checks
1) Upgrade firmware to compatible versions.
1) Repl main/engine PWB (180-220) or main

PWB (181-221).
1) Run simulation U020, 2) Repl main/engine

PWB (180-220) or main PWB (181-221).
1) Repl EEPROM, 2) Repl main PWB.
1) Run simulation U020, 2) Repl EEPROM,

3) Repl main PWB.
1) Reload firmware, 2) Repl main/engine

PWB (180-220) or engine PWB (181-221).
1) Run simulation U020, 2) Repl main/engine

PWB (180-220) or engine PWB (181-221).
1) Repl main/engine PWB (180-220), or main

or engine PWB (181-221).
1) Contact Kyocera Service Administrative

Division, 2) Install the correct EEPROM, 3)
Repl main/engine PWB (180-220), or main or
engine PWB (181-221).
1) Reseat cables & connectors, 2) Repl

main/engine PWB (180-220), or main or
engine PWB (181-221).
1) Reseat interface PWB to printer PWB, 2)
Repl printer PWB. 3) Repl main/engine PWB
(180-220) or main PWB (181-221).
1) Reseat scanner network board, 2) Repl

scanner network PWB, 3) Repl main PWB.
1) Reseat fax control PCB (YC1 @ fax PWB

& YC10 @ main PWB), 2) Repl fax control
PWB, 3) Repl main PWB.
1) Reseat DP connectors, 2) Repl DP driver

PWB, 3) Repl main/engine PWB.

1) Reseat PF connectors, 2) Repl PF main


1) Reseat DF connectors (YC1 @ finisher

main PWB and YC4 @ engine PWB), 2)
Repl finisher main PWB, 3) Repl engine
PWB.



1) Reseat DIMM on main/engine or main
PWB, 2) Repl DIMM on main/engine or main
PWB, 3) Repl main/engine PWB (180-220)
or main PWB (181-221).
1) Repl main/engine PWB.
1) Repl main/engine PWB (180-220) or main

PWB (181-221).
1) Repl main/engine PWB (180-220) and

main PWB (181-221).
1) Upgrade or reload fax firmware, 2) Repl

fax control PWB.


1) Reseat drive motor connectors and YC6

@ main/engine PWB (180-220) or YC6 @
engine PWB (181-221), 2) Check drive
components for excessive drag, 3) Repl drive
motor, 4) Repl main/engine PWB (180-220)
or engine PWB (181-221).
1) Reseat drum motor connectors and YC6

@ main/engine PWB (180-220) or YC6 @
engine PWB (181-221), 2) Check drive
components for excessive drag, 3) Repl
drum motor, 4) Repl main/engine PWB (180-
220) or engine PWB (181-221).
1) Reseat scanner motor connectors, HPS

connector, and YC5 @ main/engine PWB
(180-220) or engine PWB (181-221), 2)
4) Repl scanner motor, 5) Repl main/engine
PCB (180-220) or engine PWB (181-221).
1) Reseat lamp circuit connectors and YC16

@ main/engine PWB (180-220) or engine
PWB (181-221), 2) Repl exposure lamp &
inverter PCB, 3) Adjust shading plate
detection position, 4) Repl main/engine PWB
(180-220) or engine PWB (181-221).
1) Reseat lamp circuit connectors, CCD

connectors, and YC27 @ main/engine PWB
(180-220) or YC5 @ main PWB (181-221), 1)
Repl exposure lamp & inverter PWB, 2)
Adjust shading plate detection position, 3)
Repl CCD, 4) Repl main/engine PWB (180-
220) or main PWB (181-221).
1) Reseat laser unit connectors and YC3 @
main/engine PWB (180-220) or YC3 @
engine PWB, 2) Repl laser unit, 3) Repl
main/engine PWB (180-220) or engine PWB
(181-221).
(181-221).
(181-221).
1) Check that thermistor is contacting heat
roller & clean, 2) Check/repl thermal switch,
3) Check/repl fixing heaters.
1) Check thermistor resistance, if 0 ohms

replace, 2) Repl power supply PWB.
1) Check thermistor resistance, if infinite

ohms replace, 2) Check that thermistor is
contacting heat roller & clean, 3) Check/repl
1) Check wall outlet ground to neutral

voltage. 2) Check YC2-2 @ PSU for zero-
crossing signal. If absent repl PSU, 3) If zero-
crossing signal is present repl Main/Engine
PWB (180-220) or engine PWB (181-221).
1) Reseat humidity sensor connector, 2) Repl

the cassette PWB.

the cassette PWB.
1) Reseat connector or replace front
registration motor, 2) Reseat connector or
replace front registration HPS, 3) Repl
finisher control PWB.
1) Reseat connector or replace rear

replace rear registration HPS, 3) Repl
finisher control PWB.
1) Reseat connector or replace trailing edge

replace trailing edge registration HPS, 3)
Repl finisher control PWB.
1) Reseat stapler connector, 2) Remove

jammed staples & confirm proper staple
installation, 3) Repl stapler, 4) Repl finisher
control PWB.
Load paper.
provider.

provider.

provider.

provider.
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one-touch key.

provider.

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provider.
Press any key to exit Low Power Mode, or in
the case where the optional Document
Processor is installed, set an original in the
Document Processor.
Press [Energy Saver] to exit sleep mode.
Use the numeric keys to enter the assigned

Section Code to perform copying operations.
Press [Logout] after copying is finished to
display "= = =" again.
To change the paper source, press [Paper

Select] key to select desired paper source
and press [Enter] key. If you press [Printer]
key, the following messages are displayed:
GO: Prints onto the currently selected paper,
CANCEL: Stops printing. Press ^/v key to
select desired paper tray and press [Enter]
key.
Load paper into the cassette as displayed in

place of #.
Replace the toner container with a new one.

Open the front cover once and close it. If the
message is displayed again note the 5 digit
error number. Contact service.
Check the original. 1) Set the original

horizontally. 2) Back the irregular original with
a standard sized white piece of paper. 3)
Back the irregular original with a standard
sized white piece of paper.
Specify a paper size that can be used.
Select a larger paper size or turn Off stapling.
Check the paper.
Main power Off/On to reset. If re-occurs call

service.
Clean the slit glass because black lines may
be copied when the optional document
processor is used.
Close all the covers securely.
Close the left cover, close the front cover.
Close the Document Processor.
Close the front cover.
Close the left cover as displayed in place of

#.
Contact your system administrator. Use the
department management mode to clear the
copy count.
Format the memory card. If the formatting

fails, the card may be corrupt/defective.
Make sure the key counter is set properly.
Power Off. Re-insert memory card. Power

On.
Wait for a while and retry.
Turn power switch Off/On. Usage will be

possible again once the regular display
returns. If the code re-occurs, note the error
code, and contact service.
Power Off. Insert memory card. Power On.
Press [Stop/Clear], then [Interrupt] again

after the data read in has been deleted, to
exit the Interrupt Copying. After the copying
operation for the interrupted copy has been
complete, repeat the procedure again.
Press [OK] to start outputting the copies read

in. Press [Reset} or [Stop/Clear] to delete the
data read in. Reduce the number of originals
and repeat the copying procedure.
Select [Copy Scanned Image] to output the

pages that have been scanned, or press
[Cancel] to delete scanned data. Press the
[Enter] key and perform copying operation
again. If this error occurs frequently,
additional memory is recommended.
Press the [Printer] key to display these
messages: GO: Continues printing.
CANCEL: Cancels printing. RESET: Resets
the printer board. Only the printer functions
will be reset. If using RAM Disk function
reduce the size of the RAM disk. If this error
occurs frequently, additional memory is
recommended.
Press [Printer], select [GO], and press

[Enter]. The error will be cleared.
Leave the main power switch On, and follow

the appropriate procedure to remove the
jammed originals.
Set paper in the MP Tray in the event there is
no paper present there. When the MP Tray
paper fails to be fed, reset the paper.
Press [Paper Selection] and select the

supply cassette, then press [Start]. Paper will
be supplied from the cassette selected.
Add staples.
Remove the paper. Copying will resume.
Remove the jammed paper.

Remove the paper.
The location of the jam is indicated on the

message display, and the machine
stops.Leave the main power switch On and
folow the appropriate procedure to remove
the jammed paper.
The copier will try to make copies of the

originals it could not copy before. Return all
originals to the originals table and try copying
them again.
will be reset. If this error occurs frequently,

Replace the toner container as soon as

possible.
Remove the paper. Press [Printer], then ^/v

key to select [GO], then [Enter] to resume
printing. Select [CANCEL], then [Enter] to
cancel printing.

cancel printing.
Remove the paper, press [Start] and resume

copying.
Replace it with a new waste toner box.
Change the orientation of the original. If you

press [Start] key without changing the
orientation, copying will be performed at
100% (1:1) magnification ratio.
Remove the originals from the Document
Processor. Replace the originals on the
original table after exiting the front and back
copying, 2-sided copy, 2 in 1, 4 in 1, or
Collate Mode and resume copying.
Remove the originals, return them to the

original table and try copying them again.

Set the cassette. First pull it out and push it

all the way back in.
Set the toner container properly.
Tap and shake the new toner container

without spilling toner, and install it again.
Clear the print queue. Main power Off, wait

more than 5 seconds, then main power On.
Attempt printing again.
Contact your service representative.
Replace the toner container.
Copying can be continued for a short while

before running out of toner. Prepare the
replacement toner container.

CS1650 (2DA), C0030 Fax Control PCB System Problem.
CS2050 (2DB), Processing with the fax software was
CS2550 (2FT) disabled due to a software or hardware
problem.
CS1650, CS2050, C0070 Fax Control PCB Incompatibility Problem.
CS2550 Fax software is not compatible with the
main software.
CS1635 (2HA), C0100 Main PWB Backup Memory Read/Write

CS1650, CS2050, Problem. Read and write data does not
CS2550 match.
CS1635, CS1650, C0110 Main PWB Backup Memory Data
CS2050, CS2550 Problem. Data in the specified area of the
specified values.
CS2550 C0120 Drum EEPROM Read/Write Problem.
CS1650, CS2050, C0130 Main PWB Backup Memory Read/Write

CS2550 Problem. Read and write data does not
match.
CS1650, CS2050, C0140 Main PWB Backup Memory Data
CS2550 Problem. Data in the specified area of the
specified values.
CS1635, CS1650, C0150 Engine PWB Backup Memory Read/Write
CS2050, CS2550 Problem. Read and write data does not
match.
CS1635, CS1650, C0160 Engine PWB EEPROM Backup Memory
CS2050, CS2550 Data Problem. Data in the specified area
of the backup memory does not match
the specified values.
CS1635, CS1650, C0170 Accounting Counts Problem. When the

CS2050, CS2550 power is turned ON the total count and
scan count are abnormal both on the
main PWB and the engine PWB.
CS1635, CS1650, C0180 Machine Number Mismatch Error.

CS2050, CS2550 Machine number does not match on main
and engine PWBs.
CS1635, CS1650, C0210 Communication Problem between the

CS2050, CS2550 main PWB and the engine PWB. When
CS1635, CS1650, C0240 Printer PWB Printer Communication
CS2050, CS2550 Problem. The printer PWB does not
respond within 120 sec of power ON.
CS1650, CS2050, C0250 Scanner Network Board Communication

CS2550 Problem. The scanner network board
does not respond.
CS1650, CS2050, C0280 Fax Control PCB Communication

CS2550 Problem. Communication between the
fax control PCB and the main PCB of the
machine cannot be performed normally.
CS1635, CS1650, C0410 DP-410 Communication Problem.

CS2050, CS2550 Communication fails (5) times
consecutively.
CS1635, CS1650, C0420 PF-410 First Paper Feeder
CS2050, CS2550 Communication Problem. Communication
CS1650, CS2050, C0440 DF-410 Internal Finisher Communication

CS2550 Problem. Communication fails (5) times
consecutively.
CS1635, CS1650, C0500 PF-410 Second Paper Feeder

CS1635, CS1650, C0510 PF-410 Third Paper Feeder

CS1635, CS1650, C0610 Bitmap DIMM Problem. There is a

CS2050, CS2550 problem with the data or address bus of
the bitmap DRAM.
CS1635 C0620 Memory Input Interface Problem.
Reading-In of image does not complete
within 10 sec of the start of image
transmission
CS1635, CS1650, C0630 DMA transmission of compressed,
CS2050, CS2550 decompressed, rotated, relocated, or
time.
CS1635 C0800 Image processing problem. JAM05 is
detected twice.
CS1650, CS2050, C0800 Image processing problem. JAM05 is
CS2550 detected twice.
CS1650, CS2050, C0820 Fax Control PCB CG ROM Checksum
CS2550 Error. A checksum error occurred with the
CG ROM data of the fax control PCB.
CS1650, CS2050, C0830 Flash ROM Program Area Checksum

CS2550 Error. A checksum error occurred with the
program of the fax control PCB.
CS1650, CS2050, C0860 Fax Control PCB Software Switch

CS2550 Checksum Error. A checksum error
the fax control PCB.
CS1650, CS2050, C0870 Fax Control PCB to Main PCB High-

CS2550 Capacity Data Transfer Problem. High
PCB and main PCB was not normally
several times.
CS1650, CS2050, C0880 Fax Control PWB Program Archive

CS2550 Problem. When power is turned On the
decompressed.
CS1650, CS2050, C0890 Fax Control PCB CG Font Archive

CS2550 Problem. Whe power is turned On, the
the fax control PCB was not successfully
decompressed.
CS1650, CS2050, C0900 Fax Software Incompatiblity Detection

CS2550 Problem. Version of the fax software is
not compatible with that of the main
software.
CS1650, CS2050, C0920 Fax File System Error. The backup data
CS2550 is not retained for file system abnormality
of flash memory of fax control PCB.
CS2550 C0960 Developer EEPROM Read/Write

problem. Read and write data does not
match.
CS1635, CS1650, C2000 Drive Motor Problem. LOCK ALM signal
CS2050, CS2550 remains high for 1 sec, 1 sec after the
CS1635, CS1650, C3100 Scanner Carriage Problem. Home
CS2050, CS2550 position is not correct when power is
the contact glass.
CS1635, CS1650, C3200 Exposure Lamp Problem. Non-lighting of

CS2050, CS2550 the exposure lamp is detected at the
CS1635, CS1650, C3300 Optical System AGC Problem. After AGC,

CS2050, CS2550 correct input is not obtained at CCD.
(Incorrect lamp intensity detected.)
CS1635, CS1650, C4000 Polygon Motor Synchronization Problem.

CS2050, CS2550 Polygon motor does not stabilize speed
within 20 sec (CS1635, CS2550), or 15
sec (CS1650, CS2050) of activation.
CS1635, CS1650, C4010 Polygon Motor Steady-State Problem.

CS2050, CS2550 The polygon motor rotation is not stable
stabilization.
CS1635, CS1650, C4200 BD Steady-State Problem. MIP detects a

CS2050, CS2550 Beam Detect error for 600ms after
CS1635, CS2550 C6000 Broken Fuser Heater Wire. The

temperature does not exceed 100C/212F
within 30 sec before secondary
stabilization. Temperature does not rise
1C/1.8F each 5 sec before secondary
stabilization.
CS1650, CS2050 C6000 Broken Fuser Heater Wire. The time to

reach 50C/122F exceeds 13.5 sec, the
time from 50C/122F to 100C/212F
exceeds 10 sec, or the time before
secondary stabilization exceeds 24 sec.
CS1635, CS1650, C6020 Abnormally High Fuser Unit Thermistor

CS2050, CS2550 Temperature. Thermistor detects
230C/446F (CS1635, CS1650, CS2050)
or 240C/464F (CS2550) for 40ms or
more.
CS1635, CS1650, C6050 Abnormally Low Fuser Unit Thermistor
CS2050, CS2550 Temperature. Thermistor detects
CS1635, CS1650, C6400 Zero-Cross Signal Error. While fuser

CS2050, CS2550 heater On/Off control is performed, the
zero-cross signal is not input within 3 sec
of power up, or 5 sec after initialization.
CS2550 C6420 Fixing Fuse Cut Problem. When you try to

cut the fixing fuse, the fixing is not cut
within 3 sec.
CS2550 C7400 Developing Unit Connector Insertion

Problem. Absence of the developing unit
is detected.
CS2550 C7410 Drum Unit Connector Insertion Problem.
Absence of the drum unit is detected.
CS1635 C7750 Drum Type Mismatch Problem A. The

drum type does not match with the
software.
CS1635 C7760 Drum Type Mismatch Problem B. The
drum type is undefined.
CS1635, CS1650, C7800 Broken External Thermistor Wire. The
CS2050, CS2550 input voltage is 0.5 v or less.
CS1635, CS1650, C7810 Short Circuited External Thermistor Wire.
CS2050, CS2550 The input voltage is 4.5 v or more.
CS1650, CS2050, C8170 DF-410 Internal Finisher Front Side

CS2550 Registration Motor Problem. If front side
sensor does not turn Off within 570ms. If
HPS is Off at initialization, sensor does
not turn On within 3180ms.
CS1650, CS2050, C8180 DF-410 Internal Finisher Rear Side

CS2550 Registration Motor Problem. If rear side
sensor does not turn Off within 570ms. If
HPS is Off at initialization, sensor does
not turn On within 2880ms.
CS1650, CS2050, C8190 DF-410 Internal Finisher Trailing Edge
CS2550 Registration Motor Problem. If trailing
edge registration HPS is On at
initialization, sensor does not turn Off
within 570ms. If HPS is Off at
initialization, sensor does not turn On
within 4550ms.
CS1650, CS2050, C8210 DF-410 Internal Finisher Front Stapler

CS2550 Problem. During initialization, front stapler
HPS does not change state from Off to
On within 600ms of start of motor CW
rotation (reverse). Front stapler HPS does
not change state from Off to On within
200ms of start of motor CCW rotation
(forward).
CS1635 F000 Operation Panel PWB Communication

Error.
CS1635 F010 Main PWB Checksum Error.
CS1635 F020 Memory Checksum Error.
CS1635 F030 Main PWB System Error.

CS1635 F040 Engine PWB Communication Error.
CS1635 F050 Engine ROM Checksum Error.

CS1650, CS2050, E00000 or U00000 Fax Communication Error: No response
CS2550 or line busy after the set number of
redials.
CS1650, CS2050, E00100 or U00100 Fax Communication Error: Transmission
CS2550 was interruped by a press of the
Stop/Clear key.
CS1650, CS2050, E00200 or U00200 Fax Communication Error: Reception was
CS2550 interrupted by a press of the Stop/Clear
key.
CS1650, CS2050, E00300 or U00300 Fax Communication Error: Recording
CS2550 paper on the destination unit has run out
during reception.
CS1650, CS2050, E00420 or U00420 Fax Communication Error: A relay request

CS2550 was received from the host center but
CS1650, CS2050, E00421 or U00421 Fax Communication Error: Subaddress-

CS2550 based relay reception was interrupted
CS1650, CS2050, E00430 or U00430 Fax Communication Error: Polling request
CS2550 (confidential or reverse polling) was

CS2550 based bulletin board transmission was
CS1650, CS2050, E00431 or U00431 Fax Communication Error: Confidential

CS2550 polling transmission was interrupted
CS1650, CS2050, E00431 or U00431 Fax Communication Error: A subaddress-

registered.

CS2550 polling transmission was interrupted
box ID number.
CS1650, CS2050, E00432 or U00432 Fax Communication Error: A subaddress-


CS2550 polling request was received but data was

CS2550 based bulletin board transmission request

CS2550 polling request was received but
encryption.
CS2550 polling request was received but

CS2550 based bulletin board transmission request
being accessed.

CS2550 reception was interrupted because the
not registered.

CS2550 based confidential reception or

CS2550 based confidential reception or
being accessed.

CS1650, CS2050, E00450 or U00450 Fax Communication Error: The

CS2550 destination transmitter disconnected
CS1650, CS2050, E00460 or U00460 Fax Communication Error: Encrypted

registered.
CS1650, CS2050, E00460 or U00460 Fax Communication Error: Ecrypted
CS2550 reception request was received but
CS1650, CS2050, E00462 or U00462 Fax Communication Error: Ecryption

CS1650, CS2050, E00500 or U00500 Fax Communication Error: Multiple

CS2550 communication was interrupted and the
after interruption.
CS1650, CS2050, E00600 or U00600 Fax Communication Error: The document

CS2550 processor cover is open.
CS1650, CS2050, E00601 or U00601 Fax Communication Error: Document jam

CS2550 or the document length exceeds the
maximum.
CS1650, CS2050, E00602 or U00602 Fax Communication Error: Image
CS2550 scanning section problem
CS1650, CS2050, E00603 or U00603 Fax Communication Error: No document
CS2550 feed.
CS1650, CS2050, E00604 or U00604 Fax Communication Error: Document
CS2550 length exceeded the limit of the bitmap
memory capacity.

CS2550 section cover open.
CS2550 paper jam.
CS1650, CS2050, E00613 or U00613 Fax Communication Error: Image writing
CS2550 section problem.
CS1650, CS2050, E00614 or U00614 Fax Communication Error: Nearly empty
CS2550 of recording paper.
CS1650, CS2050, E00615 or U00615 Fax Communication Error: Empty of
CS2550 recording paper.
CS1650, CS2050, E00620 or U00620 Fax Communication Error: Copier fixing
CS2550 unit problem.
CS1650, CS2050, E00622 or U00622 Fax Communication Error: Copier drive
CS2550 motor problem.
CS1650, CS2050, E00655 or U00655 Fax Communication Error: CTS was not
CS2550 activated after RTS due to a modem
error.
CS1650, CS2050, E00656 or U00656 Fax Communication Error: Data was not
CS2550 transmitted after CTS was activated due
to a modem error.
CS1650, CS2050, E00670 or U00670 Fax Communication Error: Power was cut
CS2550 off during communication.
CS1650, CS2050, E00677 or U00677 Fax Communication Error: There was no
CS2550 file to transmit in the memory
transmission mode.
CS1650, CS2050, E00690 or U00690 Fax Communication Error: System error.
CS2550
CS1650, CS2050, E00700 or U00700 Fax Communication Error:
CS2550 Communication was interrupted because
CS1650, CS2050, E00800 or U00800 Fax Communication Error: A page

CS2550 transmission error occurred in G3 mode,
signal.
CS2550 transmission error re-occurred in G3
mode.
CS2550 reception error occurred in G3 mode. An

CS2550 reception error occurred in G3 mode. A

CS2550 in G3 mode was interrupted by a signal










of our make).


was exceeded (ECM).




(ECM).


signal reception.




MPS signal.

EOM signal.

EOP signal.


units of our make).



(ECM).

(ECM).

(ECM).


(ECM).

during handshake.


reception.



CS1650, CS2050, E01100 or U01100 Fax Communication Error: Reception in

CS2550 G3 mode was interrupted by a signal

unit.

DIS signal.

DTC (NSC) signal.


an FTT signal.






an MCF signal.

an RTP signal.

an RTN signal.

PIP signal.

PIN signal.


PPR signal (ECM).
















protocol).





reception.


V.34 mode.

signal.
CS1650, CS2050, E01400 or U01400 Fax Communication Error: An invalid one-

CS2550 touch key was specified during
communication.
CS1650, CS2050, E01500 or U01500 Fax Communication Error: A
CS2550 communication error occurred when
CS2550 communication error occurred when
called in V.8 mode.
CS2550 communication error occurred in phase 2
detected.

CS2550 communication error occurred before

detected.

detected.
CS1650, CS2050, E02000 or U02000 Fax Communication Error: Relay

CS2550 broadcast was refused by a relay station
CS1650, CS2050, E02100 or U02100 Fax Communication Error: A relay

CS2550 command failed because the destination
capability.
CS1650, CS2050, E02200 or U02200 Fax Communication Error: A relay
CS2550 command from a command station failed
specified.
CS2550 broadcast was requested to a relay

CS2550 based relay broadcast transmission failed
CS1650, CS2050, E02303 or U02303 Fax Communication Error: Receiving

CS2550 station information was not normally
CS1650, CS2050, E02304 or U02304 Fax Communication Error: Receiving

CS2550 station information was not normally
received.
CS1650, CS2050, E02400 or U02400 Fax Communication Error: An interoffice
CS2550 subaddress-based relay transmission
CS1650, CS2050, E03000 or U03000 Fax Communication Error: No document

CS2550 was present in the destination unit when
CS1650, CS2050, E03100 or U03100 Fax Communication Error: In reverse

CS2550 polling, although no original was set in the
complete.
CS1650, CS2050, E03200 or U03200 Fax Communication Error: In confidential
CS2550 polling reception, data was not
destination unit.
CS1650, CS2050, E03200 or U03200 Fax Communication Error: In interoffice

CS2550 subaddress-based buletin board
CS1650, CS2050, E03300 or U03300 Fax Communication Error: In polling

CS2550 reception from a unit of our make,
telephone number.
CS2550 subaddress-based buletin board
telephone number.
CS1650, CS2050, E03400 or U03400 Fax Communication Error: Polling

CS2550 reception was interupted because of a
CS1650, CS2050, E03500 or U03500 Fax Communication Error: In confidential

CS2550 polling reception, the specified

CS2550 subaddress-based bulletin board
CS2550 destination was being accessed.
CS2550 polling reception was interrupted because
box numbers.
CS1650, CS2050, E03600 or U03600 Fax Communication Error: An interoffice


CS2550 polling reception failed because the
destination unit.
CS1650, CS2050, E03700 or U03700 Fax Communication Error: Interoffice


CS2550 confidential box specified for confidential
destination unit.
CS2550 subaddress-based transmission mode,

CS2550 destination was being accessed.
CS2550 transmission failed because the
capability.
CS2550 based transmission faild because the
CS1650, CS2050, E04200 or U04200 Fax Communication Error: In encrypted
CS2550 tranmission, the specified encryption box

CS2550 transmission failed because the

did not agree.


CS2550 reception was interrupted because of a
CS1650, CS2050, E05000 or U05000 Fax Communication Error: In

CS2550 transmission with a specified number, the
CS1650, CS2050, E05100 or U05100 Fax Communication Error: Password

CS2550 check transmission or restricted

CS2550 check reception or restricted reception
CS2550 check reception or restricted reception
number.
CS1650, CS2050, E09000 or U09000 Fax Communication Error: G3

CS2550 communication was attempted but failed
machine.
CS2550 broadcast was requested from a
during reception.
CS1650, CS2050, E12000 or U12000 Fax Communication Error: In subaddress-
CS2550 based relay reception memory
overflowed.
CS1650, CS2050, E12100 or U12100 Fax Communication Error: Relay was
CS2550 commanded but memory overflowed in
CS1650, CS2050, E14000 or U14000 Fax Communication Error: Memory

CS2550 overflowed during confidential reception.

CS2550 overflowed in subaddress-based
CS2550 overflowed in the destination unit during

transmission.
CS2550 overflowed during memory reception.

transmission.

CS2550 transmission failed because a decoding
error occurred.
CS2550 failed because an error occurred during
JBIG encoding.
CS1650, CS2050, E19400 or U19400 Fax Communication Error: Reception

CS2550 failed because an error occurred during
JBIG encoding.
CS1635 "- - -" appears in the The copier is in Low Power Mode.
copy quantity display
CS1635 "-" appears in the copy The copier is in Sleep Mode.

quantity display
CS1635 "= = =" appears in Job Accounting is enabled.

copy quantity display
CS1650, CS2050, "Add paper in cassette Print data does not match the size or type
CS2550 ## size (###)." of paper in the cassette. Replace the
paper.
CS1635, CS1650, "Add paper in cassette There is no paper in the cassette.

CS2050, CS2550 #."
CS1635 "Add Toner." Copies cannot be produced because
there is no toner.
CS1650, CS2050, "Call for service. An error has occurred.
CS2550 C####"
CS1635 "Call service. C####" An error has occurred. See above:

CS1635 "Cannot copy this An original that cannot be copied has
paper size." been set. 1) The original was set in a
vertical direction during the Book Border
Erase copying operation. 2) An irregular
size original was set during Border Erase
or Combine mode operation. 3) An
original size other than Letter, Ledger, A3,
A4R, A5R, B4, or B5R was set to make a
split copy or duplex copy from a double
page spread original.
CS1635 "Cannot duplex this Duplex copies cannot be made when

paper size." A6R, B6R, Postcard, Irregular Size, or the
paper size has not been specified.
CS1650, CS2050, "Cannot staple this Stapling of small paper, such as

CS2550 size." Statement, A5R, an B5R is not possible.
CS1650, CS2050, "Check paper size." There is no paper loaded of a size that
CS2550 can be used in the current selected
mode.
CS2550 "Check the Toner Toner inside the container shifts to one
Container." side.
CS1650, CS2050, "Checksum Error" The machine has detected an error at

CS2550 startup.
CS1650, CS2050, "Clean the slit glass The slit glass is dirty.
CS2550 for original fed from
DP."
CS1650, CS2050, "Close ## cover." The indicated cover is open."

CS2550
CS1635 "Close document The left cover of the document processor
processor cover." is open.
CS1635 "Close document The Document Processor is open.
processor."
CS1635 "Close front cover." The front cover of the copier is open.
CS1635 "Close left cover #." The left cover of the cassette is open.
CS1650, CS2050, "Exceed copy limit. The number of copies made with your
CS2550 Unable to copy." management code has reached the limit
that was set in the department
management mode, and copying is no
longer possible with that code.
CS1650, CS2050, "Format error Memory An unformatted memory card has been
CS2550 card." inserted, or when the machine has tried
to read data from the memory card the
memory card is not recognized.
CS1635 "Insert Key Counter" Check the key counter.
CS1650, CS2050, "Insert same memory When the machine has tried to read data
CS2550 card." from the memory card, the memory card
is not recognized.
CS1650, CS2050, "Interface occupied." The selected interface is currently being

CS2550 used.
CS1635 "Main Power Off/On A customer recoverable error code has
A####" occurred.
CS1650, CS2050, "Memory card error. The memory card is accidentally removed
CS2550 Insert again." during printer setting.
CS1635 "Memory is full. Copies cannot be produced because

Cannot continue." memory is full during the interrupt copy
operation. Interrupt copying cannot be
carried out.
CS1635 "Memory is full. Press Memory is full.

OK."
CS1650, CS2050, "Memory is full." when Current copying cannot be processed

CS2550 copying. because the memory for copying is full or
the number of originals has reached the
limit of 999 pages. Depending on the
copy setting conditions, only one set of
copies may be output, and this error
message may be displayed even if a
multiple number of copies is specified. In
this case, copying cannot be continued.
CS1650, CS2050, "Memory is full." when Current printing cannot be processed
CS2550 printing. because the memory for printing is full.
CS1650, CS2050, "MemoryCard err. An error has occurred in writing to or

CS2550 Press GO." reading from the memory card.
CS1650, CS2050, "Misfeed in DP." Originals have jammed in the optional

CS2550 document processor.
CS1635 "MP tray empty. Add Check the MP Tray paper.

paper."
CS1635 "No matching paper No letter/A4 paper was available in either

available." cassette or the MP tray when a report
was attempted to be output.
CS1650, CS2050, "Out of Staples. There are no staples left in the optional
CS2550 Please Add Staples." finisher.
CS1650, CS2050, "Paper capacity 100 copies have accumulated on the

CS2550 exceeded. Remove optional job separator.
paper from Job sep."
when copying.
CS1635 "Paper jam." A paper misfed has occurred.

CS1650, CS2050, "Paper misfeed in the Paper has jammed in the optional
CS2550 Finisher, lower finisher.
Process Tray and
remove paper.
CS1650, CS2050, "Paper misfeed." A paper misfed has occurred.
CS2550
CS1635 "Place the original on An original has misfed.

the DP."
CS1650, CS2050, "Print overrun. Press Printing has not been performed properly
CS2550 GO." because of insufficient memory.
CS1650, CS2050, "RAM disk error. Press An error has occurred in writing to or
CS2550 GO." reading from the RAM disk.
CS1650, CS2050, "Ready to copy. Add Toner remaining in the machine is low. It
CS2550 toner." is possible to copy only one by one.
CS1650, CS2050, "Remove paper from 250 copies have accumulated on the
CS2550 Finisher. Press START finisher tray.
key." when copying.
CS1650, CS2050, "Remove paper from 250 prints have accumulated on the
CS2550 the Finisher. Press finisher tray.
GO." when printing.
CS1650, CS2050, "Remove paper from 250 prints have accumulated on the
CS2550 the Top tray. Press output tray. Or 150 copies have
GO." when printing. accumulated on the output tray with job
separator installed. Or 100 copies have
CS1650, CS2050, "Remove paper from 250 copies have accumulated on the
CS2550 the Top tray. Press output tray. Or 150 copies have
START key." when accumulated on the output tray with job
copying. separator installed. Or 100 copies have
CS1635 "Remove paper on top 250 copies have accumulated on the

tray; Start." output tray.
CS1635, CS1650, "Replace waste toner The waste toner box is full.
CS2050, CS2550 box."
CS1650, CS2050, "Reposition original or The orientations of the original and the
CS2550 change cassette." selected paper are different.
CS1635 "Reseat originals on Originals were set in the optional
the DP." Document Processor when copying 2-
sides, when copying from the platen in 2-
sided copy, 2 in 1, 4 in 1, or when
collating copies.
CS1650, CS2050, "Reset all originals in If the optional Document Processor is

CS2550 DP." being used, there are originals left on the
originals table.
CS1635 "Return all originals to If the optional Document Processor is

DP." being used, there are originals left on the
originals table.
CS1635, CS1650, "Set paper cassette" Check the paper cassette that
CS2050, CS2550 corresponds to the lighting indicator.
CS1635, CS1650, "Set toner container." The toner container has not been set
CS2050, CS2550 properly.
CS1650, CS2050, "System Error. Main A malfunction has occurred due to noise
CS2550 switch Off/On." when or a communication error occurred during
printing. printer processing.
CS1650, CS2050, "Time fo It is time for Periodic Maintenance.

CS2550 maintenance."
CS1650, CS2050, "Unable to copy. No toner remains.
CS2550 Please add toner."
CS1635 Add Toner indicator There is very little toner remaining.
blinks On and Off
CS1635 Periodic Maintenance This is a notification that the time for

indicator blinks On periodic maintenance is approaching.
and Off
CS1635 Periodic Maintenance It is time for Periodic Maintenance.

indicator lights solid
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
data: 10871087
Turn power Off/On.
Turn power Off/On.
data: 10871087
Turn power Off/On.
data: 10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

> "CLE" for 1635 or ^/v to
"Execute" for 2550 > Start >
Stop/Clear > +/- Zoom to 001 >
Start (to exit).

> ^/v to "Execute" > Start >
Start (to exit).

"Execute" for 1650/2050/2550 >
Start > Stop/Clear > +/- Zoom to
001 > Start (to exit).
"Execute" for 1650/2050/2550 >

"Execute" for 1650/2050/2550 >

> ^/v to "Execute" > Start >
Start (to exit).
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.



Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.

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Service Checks
1) Repl main PWB.
1) Run simulation U020, 2) Repl main PWB.
1) Repl drum EEPROM, 2) Repl main PWB.
1) Repl EEPROM, 2) Repl main PWB.
1) Run simulation U020, 2) Repl EEPROM,

3) Repl main PWB.
1) Reload firmware, 2) Repl engine PWB.
1) Run simulation U020, 2) Repl engine

PWB.
1) Repl engine PWB, 2) Repl main PWB.

Division, 2) Install the correct EEPROM, 3)
Repl engine PWB, 4) Repl main PWB.
1) Reseat YC6 @ main PWB, 2) Reseat YC1

@ engine PWB, 3) Repl engine PWB, 4)
Repl main PWB.
Repl printer PWB. 3) Repl main PWB.
1) Reseat scanner network board, 2) Repl

scanner network PWB, 3) Repl main PWB.

PCB, 3) Repl main PWB.


1) Reseat DF connectors, 2) Repl finisher

main PCB, 3) Repl main PCB.


1) Reseat DIMM on main PWB, 2) Repl

DIMM on main PWB, 3) Repl main PWB.
1) Repl main PWB.
1) Reseat DIMM on main PWB, 2) Repl main

PWB.
1) Repl engine PWB.
1) Repl main PCB.

1) Repl fax control PCB.
1) Upgrade fax firmware to version 2.xx or

later, 2) Repl fax control PCB.
1) Reseat fax control PCB (YC1 @ fax

control PCB & YC15 @ main PCB, 2) Repl
fax control PCB, 3) Repl main PCB.
1) Repl developing unit EEPROM, 2) Repl

main PCB.
1) Reseat drive motor connectors, 2) Check

drive components for excessive drag, 3) Repl
drive motor.
1) Reseat scanner motor connectors, 2)
4) Repl scanner motor, 5) Repl engine PCB.
1) Reseat lamp circuit connectors, 2) Repl

exposure lamp & inverter PCB, 3) Adjust
shading plate detection position, 4)
Check/repl scanner HPS, 5) Repl engine
PCB.
1) Repl exposure lamp & inverter PCB, 2)
Adjust shading plate detection position, 3)
Check/repl scanner HPS, 4) Repl engine
PCB, 5) Repl ISU (CCD).
1) Reseat laser unit connectors, 2) Repl laser



unit, 3) Repl engine PWB, 4) Repl main
PWB.

roller & clean, 2) Check thermal switch, 3)
Check fixing heaters.

1) Check that thermistor is contacting fuser

roller and clean, 2) Replace thermistor, 3)
Repl power supply PWB.
1) Check fixing heaters 2) Check that
thermistor is contacting heat roller & clean, 3)
Check thermal switch.

voltage. 2) Check YC2-5 @ PSU for zero-
crossing signal. If absent repl PSU, 3) If zero-
crossing signal is present repl Engine PWB.
1) Reseat fixing unit connector.
1) Reseat the developing unit, 2) Repl

developing unit.
1) Reseat the drum unit, 2) Repl drum unit.
1) Reload engine PWB firmware. 2) Replace

Engine PWB.
1) Reload engine PWB firmware. 2) Replace

Engine PWB.
the Drawer PWB.
the Drawer PWB.
1) Reseat connector or replace front

replace front registration HPS, 3) Repl
finisher main PCB.
1) Reseat connector or replace rear

replace rear registration HPS, 3) Repl
finisher main PCB.
1) Reseat connector or replace trailing edge
replace trailing edge registration HPS, 3)
Repl finisher main PCB.
1) Reseat stapler connector, 2) Remove

jammed staples & confirm proper staple
installation, 3) Repl stapler, 4) Repl finisher
main PCB.
1) Repl main PWB, 2) Repl operation panel

PWB.
1) Repl main PWB.
1) Repl expansion memory, 2) Repl main
PWB.
1) Repl main PWB.
1) Replace engine PWB, 2) Repl main PWB.
1) Repl engine PWB.
Load paper.
provider.

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one-touch key.

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Press any key to exit Low Power Mode, or in
the case where the optional Document
Processor is installed, set an original in the
Document Processor.
Press [Energy Saver] to exit sleep mode.
Use the numeric keys to enter the assigned

Section Code to perform copying operations.
Press [Job Accounting] after copying is
finished to display "= = =" again.
To change the paper source, press [Paper

Select] key to select desired paper source
and press [Enter] key. If you press [Printer]
key, the following messages are displayed:
GO: Prints onto the currently selected paper,
CANCEL: Stops printing. Press ^/v key to
select desired paper tray and press [Enter]
key.
Load paper into the cassette as displayed in

place of #.
Replace the toner container with a new one.
Open the front cover once and close it. If the

message is displayed again note the 5 digit
error number. Contact service.
Check the original. 1) Set the original
horizontally. 2) Back the irregular original with
a standard sized white piece of paper. 3)
Back the irregular original with a standard
sized white piece of paper.
Specify a paper size that can be used.
Select a larger paper size or turn Off stapling.
Check the paper.
Turn the gear on the toner container to even

out the toner level in the container.
Main power Off/On to reset. If re-occurs call

service.
Clean the slit glass because black lines may
be copied when the optional document
processor is used.
Close all the covers securely.
Close the left cover, close the front cover.
Close the Document Processor.
Close the front cover.
Close the left cover as displayed in place of

#.
Contact your system administrator. Use the
department management mode to clear the
copy count.
Format the memory card. If the formatting
fails, the card may be corrupt/defective.
Make sure the key counter is set properly.
Power Off. Re-insert memory card. Power

On.
Wait for a while and retry.
Turn power switch Off/On. Usage will be

possible again once the regular display
returns. If the code re-occurs, note the error
code, and contact service.
Power Off. Insert memory card. Power On.
Press [Stop/Clear], then [Interrupt] again

after the data read in has been deleted, to
exit the Interrupt Copying. After the copying
operation for the interrupted copy has been
complete, repeat the procedure again.
Press [OK] to start outputting the copies read

in. Press [Reset} or [Stop/Clear] to delete the
data read in. Reduce the number of originals
and repeat the copying procedure.
Select [Copy Scanned Image] to output the

pages that have been scanned, or press
[Cancel] to delete scanned data. Press the
[Enter] key and perform copying operation
again. If this error occurs frequently,
will be reset. If using RAM Disk function
reduce the size of the RAM disk. If this error
occurs frequently, additional memory is
recommended.

Leave the main power switch On, and follow

the appropriate procedure to remove the
jammed originals.
Set paper in the MP Tray in the event there is
no paper present there. When the MP Tray
paper fails to be fed, reset the paper.
Press [Paper Selection] and select the

supply cassette, then press [Start]. Paper will
be supplied from the cassette selected.
Add staples.
Remove the jammed paper.

Remove the paper.
The location of the jam is indicated on the

message display, and the machine
stops.Leave the main power switch On and
folow the appropriate procedure to remove
the jammed paper.
The copier will try to make copies of the

originals it could not copy before. Return all
originals to the originals table and try copying
them again.
will be reset. If this error occurs frequently,

Replace the toner container as soon as

possible.

cancel printing.

cancel printing.
Remove the paper, press [Start] and resume

copying.
Replace it with a new waste toner box.

press [Start] key without changing the
orientation, copying will be performed at
100% (1:1) magnification ratio.
Remove the originals from the Document
Processor. Replace the originals on the
original table after exiting the front and back
copying, 2-sided copy, 2 in 1, 4 in 1, or
Collate Mode and resume copying.


Set the cassette. First pull it out and push it

all the way back in.
Set the toner container properly.
Clear the print queue. Main power Off, wait

more than 5 seconds, then main power On.
Attempt printing again.
Copying can be continued for a short while

before running out of toner. Replace the
toner container with a new one as soon as
possible.

CS-2540 (2JB), CS- 0xFBxx Undefined. Turn power Off/On.
3040 (2JC), CS-2560
(2HO), CS-3060
(2HZ)
CS-2540, CS-3040 C0030 Fax PWB Problem. Processing with fax Turn power Off/On.
software is disabled due to software or
hardware issues.
CS-2540, CS-3040, C0060 Main PWB Type Mismatch Error. Turn power Off/On. If code
CS-2560, CS-3060 immediately returns disable
C0060 error. For 2540/3040:
10871087; For 2560/3060:
Status > 10871087
CS-2540, CS-3040 C0070 Fax PWB Incompatability Detection Turn power Off/On.
with main PWB software.
CS-2540, CS-3040 C0100 Main PWB Backup Memory Device Turn power Off/On.
Problem. Writing or erasing has not
completed even after a certain time.
CS-2540, CS-3040 C0110 Backup Memory Data Problem. Data in Turn power Off/On. If code
the specified area of the backup memory immediately returns initialize all
does not match the specified values. data: 10871087
CS-2540, CS-3040, C0120 Drum EEPROM Error. Reading or writing Turn power Off/On.
CS-2560, CS-3060 to the EEPROM cannot be performed.
CS-2540, CS-3040, C0130 Main PWB EEPROM Backup Memory Turn power Off/On.
CS-2560, CS-3060 Device Problem. EEPROM can not be
written or read.
CS-2540, CS-3040 C0140 Main PWB EEPROM Backup Memory Turn power Off/On.
Data Problem. Abnormal reading data
from EEPROM.
CS-2540, CS-3040, C0150 Engine PWB EEPROM Backup Memory Turn power Off/On.
CS-2560, CS-3060 Device Problem. EEPROM cannot be
written or read.
CS-2540, CS-3040, C0160 Engine PWB EEPROM Backup Memory Turn power Off/On. If code
CS-2560, CS-3060 Data Problem. Abnormal reading data immediately returns initialize
from EEPROM. Read & write data do not backup data for image
match five times consecutively. processing. For 2540/3040:
10871087; For 2560/3060:
Status > 10871087
CS-2540, CS-3040 C0170 Copy Counts Problem. A checksum error Turn power Off/On.
is detected in the main and engine
backup memories for copy counters.
CS-2540, CS-3040, C0180 Machine Number Mismatch Error. Turn power Off/On.
CS-2560, CS-3060 Machine number does not match on main
and engine PWBs
CS-2540, CS-3040 C0210 CPU Communication Problem. There is Turn power Off/On.
no reply after 3 tries at communication.
CS-2540, CS-3040 C0240 Printer PWB Printer Communication Turn power Off/On.
Problem. The printer PWB does not
respond within 120 sec of power On.
CS-2540, CS-3040 C0280 Communication Problem between the Turn power Off/On.
Fax Control PWB and Main PWB. Fax
control PWB does not transmit the key
required command within 3 minutes of
Main PWB change status signal to On.
One time it resets the fax. If the key
required command is not transmitted
within 1 additional minute an error occurs.
When FAX_READY continues to fake for
6 sec, one time it resets the fax. If
FAX_READY continues to fake for 6
additional seconds, an error occurs.
CS-2540, CS-3040, C0320 Power CPU Communication Problem. Turn power Off/On.
CS-2560, CS-3060 Engine PWB and Power CPU are unable
to communicate.
CS-2540, CS-3040, C0420 PF-670 Communication Problem. Engine For 2540/3040: 10871087; For
CS-2560, CS-3060 PWB and Paper Feeder are unable to 2560/3060: Status > 10871087
communicate with each other.
CS-2540, CS-3040, C0440 DF-670 Communication Problem. For 2540/3040: 10871087; For
CS-2560, CS-3060 Finisher and Engine PWB are unable to 2560/3060: Status > 10871087
communicate.
CS-2540, CS-3040, C0440 DF-730 Communication Problem. For 2540/3040: 10871087; For
CS-2560, CS-3060 Finisher and Engine PWB are unable to 2560/3060: Status > 10871087
communicate.
CS-2540, CS-3040 C0610 Bitmap Problem. The DIMM on the main Turn power Off/On.
PWB does not operate correctly.
CS-2540, CS-3040 C0630 DMA transmission of compressed, Turn power Off/On.
decompressed, rotated, relocated, or
time.
CS-2560, CS-3060 C0640 Hard Disk Drive Problem. HDD cannot be Do not power Off/On. Format
accessed hard drive: Status > 10871087
CS-2560, CS-3060 C0700 Optional fax CF backup is not suitable. Power Off. Reseat BU-10 CF
card. Power On. If code
immediately returns initialize
CF: Status > 10871087
CS-2540, CS-3040, C0800 Image processing problem. JAM05 is Turn power Off/On.
CS-2560, CS-3060 detected twice.
CS-2540, CS-3040 C0820 Fax Control PWB CG ROM Checksum Turn power Off/On.
CS-2540, CS-3040 C0830 Fax Control PWB Flash Program Area Turn power Off/On.
control PWB.
CS-2540, CS-3040 C0860 Fax Control PWB Software Switch Turn power Off/On.
CS-2540, CS-3040 C0870 Fax Control PWB to Main PWB High Turn power Off/On.
Capacity Data Transfer Problem. High
capacity data transfer between the fax
control PWB and the scanner MIP PWB
was not performed normally after 10
retries.
CS-2540, CS-3040 C0880 Program Archive Problem. At initialization Turn power Off/On.
the compressed program in the Flash
ROM on the fax control PWB was not
successfully decompressed.
CS-2540, CS-3040 C0890 Fax Control PWB CG Font Archive Turn power Off/On.
Problem. At initialization the compressed
CG font in the Flash ROM on the fax
control PWB was not successfully
decompressed.
CS-2540, CS-3040 C0920 Fax File System Error. The backup data Turn power Off/On.
of flash memory of fax ctrol PWB.
CS-2540, CS-3040, C0960 Developing EEPROM Error. Reading or Turn power Off/On.
CS-2560, CS-3060 writing to the EEPROM cannot be
performed.
CS-2540, CS-3040, C1010 Cassette #1 Lift Motor error. Upper lift For 2540/3040: 10871087; For
CS-2560, CS-3060 limit switch remains low after 12 seconds 2560/3060: Status > 10871087
of operation.
CS-2540, CS-3040, C1020 Cassette #2 Lift Motor error. Lower lift For 2540/3040: 10871087; For
CS-2560, CS-3060 limit switch remains low after 12 seconds 2560/3060: Status > 10871087
of operation.
CS-2540, CS-3040, C1030 PF-670 optional cassette #3 lift motor For 2540/3040: 10871087; For
CS-2560, CS-3060 error. PF lift limit switch 1 remains low 2560/3060: Status > 10871087
after 12 seconds of operation.
CS-2540, CS-3040, C1040 PF-670 optional cassette #4 lift motor For 2540/3040: 10871087; For
CS-2560, CS-3060 error. PF lift limit switch 2 remains low 2560/3060: Status > 10871087
after 12 seconds of operation.
CS-2540, CS-3040, C2000 Main Motor Problem. Stable Off is Turn power Off/On.
CS-2560, CS-3060 detected exceeding 1 sec after motor
stability.
CS-2540, CS-3040, C2200 Drum Motor Problem. Stable Off is Turn power Off/On.
CS-2560, CS-3060 detected exceeding 1 sec after drum
motor stability.
CS-2540, CS-3040, C2500 Paper Feed Motor error. Stable Off is Turn power Off/On.
CS-2560, CS-3060 detected exceeding 1 sec after paper
feed motor stability.
CS-2540, CS-3040, C2600 PF-670 Drive Motor error. Lock signal For 2540/3040: 10871087; For
CS-2560, CS-3060 exceeds 500ms. 2560/3060: Status > 10871087
CS-2540, CS-3040, C3100 Scanner Carriage Problem. Scanner Turn power Off/On.
CS-2560, CS-3060 home position is not detected at
initialization or start of copying from
contact glass.
CS-2540, CS-3040, C3200 Exposure Lamp Problem. Exposure lamp Turn power Off/On.
CS-2560, CS-3060 does not exceed the input threshold value
within 5 sec of commencing reading.
CS-2540, CS-3040 C3300 CCD AGC Problem. After AGC correct Turn power Off/On.
input is not obtained at the CCD.
CS-2560, CS-3060 C3300 CCD AGC Problem. After AGC correct Turn power Off/On.
CS-2560, CS-3060 C3500 Communication Error Between Scanner Turn power Off/On.
and SHD.
CS-2540, CS-3040, C4000 Polygon Motor Synchronization Problem. Turn power Off/On.
CS-2560, CS-3060 Polygon motor does not stabilize speed
CS-2540, CS-3040, C4010 Polygon Motor Steady-State Problem. Turn power Off/On.
CS-2560, CS-3060 Stable Off is detected for 5 sec
continuously after polygon motor
stabilization.
CS-2540, CS-3040 C4200 BD Steady-State Problem. ASIC detects Turn power Off/On.
a Beam Detect error for 1 sec after
CS-2560, CS-3060 C4200 BD Steady-State Problem. ASIC detects Turn power Off/On.
a Beam Detect error A for 2 sec after
CS-2540, CS-3040, C6000 Fuser Heater Break. Thermistor1 For 2540/3040: 10871087; For
CS-2560, CS-3060 detected less than 40C/104F for 10 sec 2560/3060: Status > 10871087
during warmup & ready.
CS-2540, CS-3040, C6020 Abnormally High Center Thermistor For 2540/3040: 10871087; For
CS-2560, CS-3060 Temperature. Thermistor 2 is detected 2560/3060: Status > 10871087
CS-2540, CS-3040, C6050 Abnormally Low Center Thermistor For 2540/3040: 10871087; For
during copying.
CS-2540, CS-3040, C6120 Abnormally High Edge Thermistor For 2540/3040: 10871087; For
CS-2540, CS-3040, C6150 Abnormally Low Edge Thermistor For 2540/3040: 10871087; For
during copying.
CS-2540, CS-3040, C6400 Zero-Cross Signal Error. While fuser For 2540/3040: 10871087; For
CS-2560, CS-3060 heater On/Off control is performed, the 2560/3060: Status > 10871087
zero-cross signal is not input within 3 sec.
CS-2540, CS-3040, C6420 Fuser Unit Fuse Cut Problem. The fuse For 2540/3040: 10871087; For
CS-2560, CS-3060 has been cut 3 sec after the fuse cut 2560/3060: Status > 10871087
signal is turned on.
CS-2540, CS-3040, C7000 Toner Motor Problem. An overcurrent Turn power Off/On.
CS-2560, CS-3060 signal is detected exceeding 1 sec.
CS-2540, CS-3040, C7200 Broken Inner Thermistor Wire. An Turn power Off/On.
CS-2560, CS-3060 abnormal value is detected in the input
data from the inner thermistor.
CS-2540, CS-3040, C7300 Toner Hopper Problem. Toner emptiness Turn power Off/On.
CS-2560, CS-3060 is detected for 300 sec, three times
during toner replenishment.
CS-2540, CS-3040, C7400 Developing Unit Connection Insertion Turn power Off/On.
CS-2560, CS-3060 Problem. Absence of the developing unit
is detected.
CS-2540, CS-3040, C7410 Drum Unit Connection Insertion Problem. Turn power Off/On.
CS-2560, CS-3060 Absence of the drum unit is detected.
CS-2540, CS-3040, C7800 Broken External Thermistor Wire. Turn power Off/On.
CS-2560, CS-3060 Thermistor on the environmental sensor
outputs 4.5v or more.
CS-2540, CS-3040, C8030 DF-730 Tray Upper Limit Detection For 2540/3040: 10871087; For
CS-2560, CS-3060 Problem. When tray elevation motor 2560/3060: Status > 10871087
raises a tray, the upper limit switch
detects On condition.
CS-2540, CS-3040 C8140 DF-730 Tray Elevation Motor Problem. 10871087

Tray lower limit sensor or surface view
sensor cannot be detected within 20 sec.
CS-2560, CS-3060 C8140 DF-730 Tray Elevation Motor Problem. 10871087

Tray lower limit sensor or surface view
CS-2540, CS-3040, C8170 DF-670 Front Side Registration Motor For 2540/3040: 10871087; For
CS-2560, CS-3060 Problem. During initial rotations home 2560/3060: Status > 10871087
position is not detected within 106 pulses.
When the front side home position sensor
is turned off during initialization, the
sensor did not turn on within 3 sec.
CS-2540, CS-3040, C8170 DF-730 Adjustment Motor Problem. For 2540/3040: 10871087; For
CS-2560, CS-3060 Adjustment motor home position motor is 2560/3060: Status > 10871087
not detected within a specific time during
activation. Adjustment home position
sensor is not On at activation.
CS-2540, CS-3040, C8180 DF-670 Rear Side Registration Motor For 2540/3040: 10871087; For
When the rear side home position sensor
CS-2540, CS-3040, C8190 DF-670 Trailing Edge Registration Motor For 2540/3040: 10871087; For
When the trailing edge home position
sensor is turned off during initialization,
the sensor did not turn on within 3 sec.
CS-2540, CS-3040, C8210 DF-670 Finisher Stapler Problem. Stapler For 2540/3040: 10871087; For
CS-2560, CS-3060 home position sensor does not change 2560/3060: Status > 10871087
state from non-detect to detect within
200ms of forward (CCW) rotation. During
initial rotations stapler home position
detection does not change state from
non-detect to detect within 600ms of
reverse (CW) rotation.
CS-2540, CS-3040, C8210 DF-730 Stapler Problem. Home position For 2540/3040: 10871087; For
CS-2560, CS-3060 is not detected within a specific time of 2560/3060: Status > 10871087
activation.
CS-2540, CS-3040, C8440 DF-730 Sensor Adjusting Problem. The For 2540/3040: 10871087; For
CS-2560, CS-3060 paper entry sensor cannot be adjusted 2560/3060: Status > 10871087
within the specified range.
CS-2540, CS-3040, C8460 DF-730 EEPROM Problem. Reading to or For 2540/3040: 10871087; For
CS-2560, CS-3060 writing from EEPROM cannot be 2560/3060: Status > 10871087
performed.
CS-2540, CS-3040, C9000 DP-670 Communication Problem. A For 2540/3040: 10871087; For
CS-2560, CS-3060 communication error is detected. 2560/3060: Status > 10871087
CS-2540, CS-3040, C9060 DP-670 EEPROM Error. Read and write For 2540/3040: 10871087; For
CS-2560, CS-3060 data does not match. Data in the 2560/3060: Status > 10871087
specified area of the backup memory
does not match the specified values.
CS-2540, CS-3040, CF1xx Undefined. Turn power Off/On.

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060
CS-2540, CS-3040, CF423 Fax System Error. Wrong data or value Turn power Off/On.
CS-2560, CS-3060 detected when the following function is
used. Or poor contact at fax card due to
mis-installation.
CS-2560, CS-3060
CS-2540, CS-3040, CF610 Undefined. Turn power Off/On.

CS-2560, CS-3060
CS-2540, CS-3040, CF620 Unable to Print. Turn power Off/On.

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060
CS-2540, CS-3040, CFAxx HDD Error. Turn power Off/On.

CS-2560, CS-3060
CS-2540, CS-3040, CFB2C Undefined. Turn power Off/On.

CS-2560, CS-3060
CS-2540, CS-3040, CFB30 Incompatible Level Of Firmware on Main Turn power Off/On.
CS-2560, CS-3060 EEPROM.
CS-2540, CS-3040, CFB31 Corrupt Firmware on Main EEPROM. Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, CFB37 Component: Panel. Category: KI-Panel. Turn power Off/On.
CS-2560, CS-3060 Connection error is detected when
waiting for he response telegraphic
message from the controller. rcv ()
function returned the error. Occurs 25 min
after SMB scan to a watched folder.
Scanner locks up.
CS-2540, CS-3040, CFBxx Undefined. Turn power Off/On.

CS-2560, CS-3060
CS-2540, CS-3040, F000 Operation Panel PWB Communication Turn power Off/On.
CS-2560, CS-3060 Error.
CS-2540, CS-3040, F010 Main PWB Checksum Error. Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, F020 Memory Checksum Error. Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, F030 Main PWB System Error. Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, F040 Engine PWB Communication Error. Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, F041 Scanner PWB Communication Error. Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, F050 Engine ROM Checksum Error. Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, F060 Engine RAM Error. Turn power Off/On.

CS-2560, CS-3060
CS-2540, CS-3040, F070 Flash ROM Error. Turn power Off/On.

CS-2560, CS-3060
CS-2540, CS-3040, F080 Flash ROM Error (during download). Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, F090 Fax Control PWB Communication Error. Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, F14F Power Source PWB Second Side Error. Turn power Off/On.
CS-2560, CS-3060
CS-2540, CS-3040, E00000 or Fax Communication Error: No response Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00000 or line busy after the set number of all other modems
redials.
CS-2540, CS-3040, E00100 or Fax Communication Error: Transmission Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00100 was interruped by a press of the all other modems
Stop/Clear key.
CS-2540, CS-3040, E00200 or Fax Communication Error: Reception was Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00200 interrupted by a press of the Stop/Clear all other modems
key.
CS-2540, CS-3040, E00300 or Fax Communication Error: Recording Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00300 paper on the destination unit has run out all other modems
during reception.
CS-2540, CS-3040, E00420 or Fax Communication Error: A relay request Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00420 was received from the host center but all other modems
CS-2540, CS-3040, E00421 or Fax Communication Error: Subaddress- Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00421 based relay reception was interrupted all other modems
CS-2540, CS-3040, E00430 or Fax Communication Error: Polling request Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00430 (confidential or reverse polling) was all other modems
CS-2560, CS-3060 U00430 based bulletin board transmission was all other modems
CS-2540, CS-3040, E00431 or Fax Communication Error: Confidential Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00431 polling transmission was interrupted all other modems
CS-2540, CS-3040, E00431 or Fax Communication Error: A subaddress- Exxxxx: V.34 modem, Uxxxxx:
registered.
CS-2560, CS-3060 U00432 polling transmission was interrupted all other modems
box ID number.
CS-2540, CS-3040, E00432 or Fax Communication Error: A subaddress- Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00433 polling request was received but data was all other modems
CS-2560, CS-3060 U00433 based bulletin board transmission request all other modems
CS-2560, CS-3060 U00434 polling request was received but all other modems
encryption.
CS-2560, CS-3060 U00435 polling request was received but all other modems
CS-2560, CS-3060 U00435 based bulletin board transmission request all other modems
being accessed.
CS-2560, CS-3060 U00440 reception was interrupted because the all other modems
not registered.
CS-2560, CS-3060 U00440 based confidential reception or all other modems
CS-2560, CS-3060 U00440 based confidential reception or all other modems
being accessed.
CS-2540, CS-3040, E00450 or Fax Communication Error: The Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00450 destination transmitter disconnected all other modems
CS-2540, CS-3040, E00460 or Fax Communication Error: Encrypted Exxxxx: V.34 modem, Uxxxxx:
registered.
CS-2540, CS-3040, E00460 or Fax Communication Error: Ecrypted Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00460 reception request was received but all other modems
CS-2540, CS-3040, E00462 or Fax Communication Error: Ecryption Exxxxx: V.34 modem, Uxxxxx:
CS-2540, CS-3040, E00500 or Fax Communication Error: Multiple Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00500 communication was interrupted and the all other modems
after interruption.
CS-2540, CS-3040, E00600 or Fax Communication Error: The document Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00600 processor cover is open. all other modems
CS-2540, CS-3040, E00601 or Fax Communication Error: Document jam Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00601 or the document length exceeds the all other modems
maximum.
CS-2540, CS-3040, E00602 or Fax Communication Error: Image Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00602 scanning section problem all other modems
CS-2540, CS-3040, E00603 or Fax Communication Error: No document Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00603 feed. all other modems
CS-2540, CS-3040, E00604 or Fax Communication Error: Document Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00604 length exceeded the limit of the bitmap all other modems
memory capacity.
CS-2560, CS-3060 U00610 section cover open. all other modems
CS-2560, CS-3060 U00611 paper jam. all other modems
CS-2540, CS-3040, E00613 or Fax Communication Error: Image writing Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00613 section problem. all other modems
CS-2540, CS-3040, E00614 or Fax Communication Error: Nearly empty Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00614 of recording paper. all other modems
CS-2540, CS-3040, E00615 or Fax Communication Error: Empty of Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00615 recording paper. all other modems
CS-2540, CS-3040, E00620 or Fax Communication Error: Copier fixing Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00620 unit problem. all other modems
CS-2540, CS-3040, E00622 or Fax Communication Error: Copier drive Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00622 motor problem. all other modems
CS-2540, CS-3040, E00655 or Fax Communication Error: CTS was not Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00655 activated after RTS due to a modem all other modems
error.
CS-2540, CS-3040, E00656 or Fax Communication Error: Data was not Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00656 transmitted after CTS was activated due all other modems
to a modem error.
CS-2540, CS-3040, E00670 or Fax Communication Error: Power was cut Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00670 off during communication. all other modems
CS-2540, CS-3040, E00677 or Fax Communication Error: There was no Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00677 file to transmit in the memory all other modems
transmission mode.
CS-2540, CS-3040, E00690 or Fax Communication Error: System error. Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00690 all other modems
CS-2540, CS-3040, E00700 or Fax Communication Error: Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00700 Communication was interrupted because all other modems
CS-2540, CS-3040, E00800 or Fax Communication Error: A page Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U00800 transmission error occurred in G3 mode, all other modems
signal.
CS-2560, CS-3060 U00810 transmission error re-occurred in G3 all other modems
mode.
CS-2560, CS-3060 U00900 reception error occurred in G3 mode. An all other modems
CS-2560, CS-3060 U00910 reception error occurred in G3 mode. A all other modems
CS-2560, CS-3060 U01000 in G3 mode was interrupted by a signal all other modems
of our make).
was exceeded (ECM).
(ECM).
signal reception.
MPS signal.
EOM signal.
EOP signal.
units of our make).
(ECM).
(ECM).
(ECM).
(ECM).
during handshake.
reception.
CS-2540, CS-3040, E01100 or Fax Communication Error: Reception in Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U01100 G3 mode was interrupted by a signal all other modems
unit.
DIS signal.
DTC (NSC) signal.
an FTT signal.
an MCF signal.
an RTP signal.
an RTN signal.
PIP signal.
PIN signal.
PPR signal (ECM).
protocol).
reception.
V.34 mode.
signal.
CS-2540, CS-3040, E01400 or Fax Communication Error: An invalid one- Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U01400 touch key was specified during all other modems
communication.
CS-2540, CS-3040, E01500 or Fax Communication Error: A Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U01500 communication error occurred when all other modems
CS-2560, CS-3060 U01600 communication error occurred when all other modems
called in V.8 mode.
CS-2560, CS-3060 U01700 communication error occurred in phase 2 all other modems
detected.
CS-2560, CS-3060 U01721 communication error occurred before all other modems
detected.
detected.
CS-2540, CS-3040, E02000 or Fax Communication Error: Relay Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U02000 broadcast was refused by a relay station all other modems
CS-2540, CS-3040, E02100 or Fax Communication Error: A relay Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U02100 command failed because the destination all other modems
capability.
CS-2540, CS-3040, E02200 or Fax Communication Error: A relay Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U02200 command from a command station failed all other modems
specified.
CS-2560, CS-3060 U02200 broadcast was requested to a relay all other modems
CS-2560, CS-3060 U02200 based relay broadcast transmission failed all other modems
CS-2540, CS-3040, E02303 or Fax Communication Error: Receiving Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U02303 station information was not normally all other modems
CS-2540, CS-3040, E02304 or Fax Communication Error: Receiving Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U02304 station information was not normally all other modems
received.
CS-2540, CS-3040, E02400 or Fax Communication Error: An interoffice Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U02400 subaddress-based relay transmission all other modems
CS-2540, CS-3040, E03000 or Fax Communication Error: No document Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U03000 was present in the destination unit when all other modems
CS-2540, CS-3040, E03100 or Fax Communication Error: In reverse Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U03100 polling, although no original was set in the all other modems
complete.
CS-2540, CS-3040, E03200 or Fax Communication Error: In confidential Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U03200 polling reception, data was not all other modems
destination unit.
CS-2540, CS-3040, E03200 or Fax Communication Error: In interoffice Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U03200 subaddress-based bulletin board all other modems
CS-2540, CS-3040, E03300 or Fax Communication Error: In polling Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U03300 reception from a unit of our make, all other modems
telephone number.
telephone number.
CS-2540, CS-3040, E03400 or Fax Communication Error: Polling Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U03400 reception was interupted because of a all other modems
CS-2540, CS-3040, E03500 or Fax Communication Error: In confidential Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U03500 polling reception, the specified all other modems
CS-2560, CS-3060 U03500 destination was being accessed. all other modems
CS-2560, CS-3060 U03600 polling reception was interrupted because all other modems
box numbers.
CS-2540, CS-3040, E03600 or Fax Communication Error: An interoffice Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U03700 polling reception failed because the all other modems
destination unit.
CS-2540, CS-3040, E03700 or Fax Communication Error: Interoffice Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U04000 confidential box specified for confidential all other modems
destination unit.
CS-2560, CS-3060 U04000 subaddress-based transmission mode, all other modems
CS-2560, CS-3060 U04000 destination was being accessed. all other modems
CS-2560, CS-3060 U04100 transmission failed because the all other modems
capability.
CS-2560, CS-3060 U04100 based transmission failed because the all other modems
CS-2540, CS-3040, E04200 or Fax Communication Error: In encrypted Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U04200 tranmission, the specified encryption box all other modems
CS-2560, CS-3060 U04300 transmission failed because the all other modems
did not agree.
CS-2560, CS-3060 U04500 reception was interrupted because of a all other modems
CS-2540, CS-3040, E05000 or Fax Communication Error: In Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U05000 transmission with a specified number, the all other modems
CS-2540, CS-3040, E05100 or Fax Communication Error: Password Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U05100 check transmission or restricted all other modems
CS-2560, CS-3060 U05200 check reception or restricted reception all other modems
CS-2560, CS-3060 U05300 check reception or restricted reception all other modems
number.
CS-2540, CS-3040, E09000 or Fax Communication Error: G3 Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U09000 communication was attempted but failed all other modems
machine.
CS-2560, CS-3060 U12000 broadcast was requested from a all other modems
during reception.
CS-2540, CS-3040, E12000 or Fax Communication Error: In subaddress- Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U12000 based relay reception memory all other modems
overflowed.
CS-2540, CS-3040, E12100 or Fax Communication Error: Relay was Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U12100 commanded but memory overflowed in all other modems
CS-2540, CS-3040, E14000 or Fax Communication Error: Memory Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U14000 overflowed during confidential reception. all other modems
CS-2560, CS-3060 U14000 overflowed in subaddress-based all other modems
CS-2560, CS-3060 U14100 overflowed in the destination unit during all other modems
transmission.
CS-2560, CS-3060 U19000 overflowed during memory reception. all other modems
transmission.
CS-2560, CS-3060 U19200 transmission failed because a decoding all other modems
error occurred.
CS-2560, CS-3060 U19300 failed because an error occurred during all other modems
JBIG encoding.
CS-2540, CS-3040, E19400 or Fax Communication Error: Reception Exxxxx: V.34 modem, Uxxxxx:
CS-2560, CS-3060 U19400 failed because an error occurred during all other modems
JBIG encoding.
CS-2560, CS-3060 Send SMB Error: Username/Password or Shared Send errors are displayed on
Error 1102 Name/Folder Name. Domain name is not the panel only, and not
entered. recorded.
Error 1102 Name/Folder Name. Assign disable the panel only, and not
Error 1102 Name/Folder Name. Assign the user who the panel only, and not
is not allowed to access the folder. recorded.
Error 1102 Name/Folder Name. Assign disable the panel only, and not
Error 1102 Name/Folder Name. Host name error. the panel only, and not
recorded.
Error 1102 Name/Folder Name. Domain name is not the panel only, and not
entered. recorded.
CS-2560, CS-3060 Send SMB Error: Pathname or File Name. Connect Send errors are displayed on
Error 1103 to the folder which is not permitted for the panel only, and not
reference/writing. recorded.
CS-2560, CS-3060 Send SMB Error: Pathname or File Name. Assign Send errors are displayed on
Error 1103 disable folder path. the panel only, and not
recorded.
CS-2560, CS-3060 Send SMB Error: Not Supported Protocol. SMB Send errors are displayed on
Error 1105 protocol is set to OFF. the panel only, and not
recorded.
CS-2560, CS-3060 Send SMB Error: Can Not Connect. Enter the disable Send errors are displayed on
Error 2101 host name/IP address. the panel only, and not
recorded.
CS-2560, CS-3060 Send SMB Error: Can Not Connect. Assign the Send errors are displayed on
Error 2101 wrong port number. the panel only, and not
recorded.
CS-2560, CS-3060 Send SMB Error: Can Not Connect. Network is not Send errors are displayed on
Error 2101 connected. the panel only, and not
recorded.
CS-2560, CS-3060 Send SMB Error: Response Wait With Timeout. The Send errors are displayed on
Error 2103 server is unable to communicate. the panel only, and not
recorded.
CS-2560, CS-3060 Send SMB Error: Network Transfer. Error occurs on Send errors are displayed on
Error 2201 the network. the panel only, and not
recorded.
CS-2560, CS-3060 Send SMB Error: Response Wait With Timeout. Send errors are displayed on
Error 2203 Response is not returned from the server, the panel only, and not
above specified time. recorded.
CS-2560, CS-3060 Send SMB Error: Page Max Count Over. The number Send errors are displayed on
Error 9181 of pages of a send file exceeds 999 the panel only, and not
pages. recorded.
CS-2560, CS-3060 Send FTP Error: Host Name. Enter the disable host Send errors are displayed on
Error 1101 name/IP address. the panel only, and not
recorded.
CS-2560, CS-3060 Send FTP Error: Username/Password. Domain Send errors are displayed on
Error 1102 name is not entered. the panel only, and not
recorded.
CS-2560, CS-3060 Send FTP Error: Username/Password. Assign Send errors are displayed on
Error 1102 disable user/password. the panel only, and not
recorded.
CS-2560, CS-3060 Send FTP Error: Pathname or File Name. Connect Send errors are displayed on
Error 1103 to the folder which is not permitted for the panel only, and not
reference/writing. recorded.
CS-2560, CS-3060 Send FTP Error: Pathname or File Name. Assign Send errors are displayed on
Error 1103 disable folder path. the panel only, and not
recorded.
CS-2560, CS-3060 Send FTP Error: Not Supported Protocol. FTP Send errors are displayed on
recorded.
CS-2560, CS-3060 Send FTP Error: Can Not Connect. Enter the disable Send errors are displayed on
Error 2101 host name/IP address. the panel only, and not
recorded.
CS-2560, CS-3060 Send FTP Error: Can Not Connect. Assign the Send errors are displayed on
Error 2101 wrong port number. the panel only, and not
recorded.
CS-2560, CS-3060 Send FTP Error: Can Not Connect. Network is not Send errors are displayed on
recorded.
CS-2560, CS-3060 Send FTP Error: Cannot Connect With Timeout. The Send errors are displayed on
recorded.
CS-2560, CS-3060 Send FTP Error: Cannot Connect With Timeout. Send errors are displayed on
Error 2102 Send the server which does not support the panel only, and not
CS-2560, CS-3060 Send FTP Error: Response Wait With Timeout. The Send errors are displayed on
recorded.
CS-2560, CS-3060 Send FTP Error: Network Transfer. Error occurs on Send errors are displayed on
recorded.
CS-2560, CS-3060 Send FTP Error: Network Transfer With Timeout. Send errors are displayed on
Error 2202 Error occurs on the network. the panel only, and not
recorded.
CS-2560, CS-3060 Send FTP Error: Response Wait With Timeout. Send errors are displayed on
CS-2560, CS-3060 Send FTP Error: Server Response. The server is Send errors are displayed on
Error 3101 error status. the panel only, and not
recorded.
CS-2560, CS-3060 Send FTP Error: Page Max Count Over. The number Send errors are displayed on
pages. recorded.
CS-2560, CS-3060 Send email Error: Host Name. SMTP server name is Send errors are displayed on
Error 1101 not set. Error SMTP server name. the panel only, and not
recorded.
CS-2560, CS-3060 Send email Error: Username/Password. User ID for Send errors are displayed on
Error 1102 the authentication is not entered or the panel only, and not
CS-2560, CS-3060 Send email Error: No Recipient Address. The Send errors are displayed on
Error 1104 destination address is not specified. the panel only, and not
recorded.
CS-2560, CS-3060 Send email Error: Not Supported Protocol. SMTP Send errors are displayed on
recorded.
CS-2560, CS-3060 Send email Error: No Sender Info. Sender address is Send errors are displayed on
Error 1106 not entered. the panel only, and not
recorded.
CS-2560, CS-3060 Send email Error: Can Not Connect. Select [Other Send errors are displayed on
Error 2101 Authenticate] when authenticating POP the panel only, and not
CS-2560, CS-3060 Send email Error: Can Not Connect. The specified Send errors are displayed on
Error 2101 server is not SMTP server. the panel only, and not
recorded.
CS-2560, CS-3060 Send email Error: Can Not Connect. Network is not Send errors are displayed on
recorded.
CS-2560, CS-3060 Send email Error: Cannot Connect With Timeout. The Send errors are displayed on
recorded.
CS-2560, CS-3060 Send email Error: Response Wait With Timeout. The Send errors are displayed on
recorded.
CS-2560, CS-3060 Send email Error: Network Transfer. Error occurs on Send errors are displayed on
recorded.
CS-2560, CS-3060 Send email Error: Network Transfer With Timeout. Send errors are displayed on
Error 2202 Error occurs on the network. the panel only, and not
recorded.
CS-2560, CS-3060 Send email Error: Response Wait With Timeout. Send errors are displayed on
CS-2560, CS-3060 Send email Error: Email Size Limit. The size of the Send errors are displayed on
Error 2204 email attachment exceeds its limit. the panel only, and not
recorded.
CS-2560, CS-3060 Send email Error: Server Response. The server is Send errors are displayed on
Error 3101 error status. the panel only, and not
recorded.
CS-2560, CS-3060 Send email Error: Server Response. Server setting is Send errors are displayed on
Error 3101 not authenticated normally. the panel only, and not
recorded.
CS-2560, CS-3060 Send email Error: Not Found Authentication Send errors are displayed on
Error 3201 Mechanism. Unsupported SMTP the panel only, and not
Authentication Mechanism is found. recorded.
CS-2560, CS-3060 Send email Error: Page Max Count Over. The number Send errors are displayed on
pages. recorded.
CS-2560, CS-3060 TWAIN Error Error: Network Transfer With Timeout. Send errors are displayed on
2202 Response is not returned from the server, the panel only, and not
above the specified time. recorded.
CS-2560, CS-3060 TWAIN Error Error: Page Max Count Over. The number Send errors are displayed on
9181 of pages of a send file exceeds 999 the panel only, and not
pages. recorded.
CS-2560, CS-3060 Software Error: Not Yet Connected. Operation Power Off/On. Send errors are
Error 5101 handle error. Error for stored status in the displayed on the panel only,
operation handle. and not recorded.
CS-2560, CS-3060 Software Error: Already Connected. Operation Power Off/On. Send errors are
Error 5102 handle error. Error for stored status in the displayed on the panel only,
operation handle. and not recorded.
CS-2560, CS-3060 Software Error: Not Yet Opened. Error for storage Power Off/On. Send errors are
Error 5103 status in the operation handle. displayed on the panel only,
and not recorded.
CS-2560, CS-3060 Software Error: Already Opened. Error for storage Power Off/On. Send errors are
Error 5104 status in the operation handle. displayed on the panel only,
and not recorded.
CS-2560, CS-3060 Software Error: Memory Allocation. Insufficient Power Off/On. Send errors are
Error 7101 memory space. displayed on the panel only,
and not recorded.
CS-2560, CS-3060 Software Error: Socket Create. Unable to create a Power Off/On. Send errors are
Error 7102 communication socket. displayed on the panel only,
and not recorded.
CS-2560, CS-3060 Software Error: Unknown Error. Unable to Power Off/On. Send errors are
Error 720f determine the cause. displayed on the panel only,
and not recorded.
Needs User messages.
1) Repl fax card.
935 Start > MODE1 > Start > power 1) Repl main PWB.
Off/On. Set to MODE0 when
problem is resolved. May be
done up to (3) times.
1) Reload firmware, 2) Install compatible fax

card (Fax Sys M (B)).
1) Repl main PWB.
20 Start > Inch > Start > power 1) Repl main PWB.
Off/On.
1) Pinout harnass, 2) Repl drum unit.
1) Reload firmware, 2) Repl EEPROM. 3)

Repl main PWB.

Repl main PWB.

Repl engine PWB.
22 Start > Main+Engine > Inch > 1) Run simulation U022, 2) Repl engine
Start > power Off/On. (tech only) PWB.
1) Repl engine PWB, 2) Repl main PWB.

Division, 2) Repl engine PWB, 3) Repl main
PWB.
1) Reseat connectors on engine PWB &
main PWB, 2) Repl engine PWB, 3) Repl
main PWB.
Reseat DIMMs or DDRs, 3) Repl printer
PWB. 4) Repl engine PWB.
1) Reseat connectors @ fax & main PWB, 2)

Repl fax card, 3) Repl main PWB.
1) Replace engine PWB.
906 Start > Execute > Start 1) Reseat YC22 @ engine PWB &
connectors to PF-670 main PWB, 2) Repl
PF-670 main PWB, 3) Repl engine PWB.
906 Start > Execute > Start 1) Reseat YC4 @ engine PWB & connectors
on the finisher, 2) Repl. finisher main PWB,
3) Repl engine PWB.
906 Start > Execute > Start 1) Reseat YC5 @ engine PWB & connectors
on the finisher, 2) Repl. finisher main PWB,
3) Repl engine PWB.
1) Repl DIMM on main PWB, 2) Repl main

PWB.
1) Reseat DIMM on main PWB, 2) Repl main
PWB.
24 Start > Execute > Start (tech 1) Reseat YC8 @ Main PCB & connectors to
only) HDD, 2) Reformat HDD, 3) Repl HDD, 4)
Repl main PWB.
933 Start > RECOVERY CF > Start > 1) Reseat BU10 CF, 2) Run sim U933.
power Off/On >FAX IMAGE >
Execute > Start > INITIALIZE CF
> Start > power Off/On (tech
only)
1) Repl main PWB.
1) Reinstall fax firmware, 2) Repl fax card.
1) Reseat the fax card, 2) Repl fax card, 3)

Repl main PWB.

1) Reseat the fax card, 2) Repl fax card.
1) Pinout harnass, 2) Repl developing unit.
906 Start > Execute > Start 1) Reseat YC23 @ engine PWB & upper lift
motor connector, 2) Check for drive
problems. 3) Check for open motor coil. Repl
lift motor, 4) Check YC23-B9 @ Engine PWB
goes low when upper lift switch is OFF. If no,
replace upper lift switch, 5) Repl engine
PWB.
906 Start > Execute > Start 1) Reseat YC23 @ engine PWB & lower lift
motor connector, 2) Check for lift drive
problem 3) Check for open motor coil. Repl
lift motor, 4) Check YC23-A2 @ Engine PWB
goes low when lower lift switch is OFF. If no,
replace lower lift switch, 5) Repl engine
PWB.
906 Start > Execute > Start 1) Reseat YC22 @ engine PWB and PF
main PWB, 2) Pinout harnass, 3) Check for
lift drive problem 4) Check for open motor
coil. Repl lift motor, 5) Check YC1-5 @ PF
Main PWB goes low when lift switch 1 is
OFF. If no, replace lift switch 1.
lift drive problem 4) Check for open motor
coil. Repl lift motor, 5) Check YC1-7 @ PF
Main PWB goes low when lift switch 2 is
OFF. If no, replace lift switch 2.
1) Reseat YC10 @ engine PWB & main

motor connector, 2) Pinout harnass, 3)
Check for drive problems, 4) Repl engine
PWB, 5) Repl main motor.
1) Reseat YC10 @ engine PWB & drum

motor connector, 2) Pinout harnass, 3)
Check for drive problems, 4) Repl drum
motor, 5) Repl engine PWB.
1) Reseat YC10 @ engine PWB & paper
feed motor connector, 2) Pinout harnass, 3)
Check for drive problems, 4) Repl paper feed
drive problems. 4) Repl drive motor, 5) Repl
PF main PWB, 5) Repl engine PWB.
1) Check for drive problems, 2) Reseat YC17

@ engine PWB & scanner HPS connector, 3)
Repl home position switch, 4) Repl scanner
1) Reseat YC16 @ engine PWB & inverter

PWB connectors, 2) Repl lamp & inverter
PWB, 3) Adj position of shading plate, 4)
Repl scanner HPS, 5) Repl engine PWB.
1) Reseat YC4 @ main PWB & CCD PWB

connectors, 2) Repl lamp & inverter PWB, 4)
Repl main PWB, 5) Repl CCD PWB.

Repl main PWB, 5) Repl CCD PWB.

connectors, 2) Repl main PWB, 3) Repl CCD
PWB.
1) Reseat YC2 @ engine PWB & @ laser
unit, 2) Repl laser unit, 3) Repl engine PWB.



163 Start > Execute > Start 1) Check that thermistor1 is contacting heat
Check fixing heaters 4) Repl PSU, 5) Repl
engine PWB.
163 Start > Execute > Start 1) Check that thermistors are contacting
fuser rollers and clean, 2) Replace thermistor
2, 3) Repl engine PWB.
163 Start > Execute > Start 1) Check fixing heaters 2) Check that
thermistor2 is contacting heat roller & clean,
3) Check thermal switch, 4) Repl PSU, 5)
Repl engine PWB.
163 Start > Execute > Start 1) Check that thermistors are contacting
163 Start > Execute > Start 1) Check that thermistor1 is contacting heat
engine PWB.
163 Start > Execute > Start 1) Check wall outlet ground to neutral
voltage. 2) Repl PSU, 3) Repl ngine PWB.
163 Start > Execute > Start 1) Reseat YC1 @ engine PWB, 2) Reinsert
fuser unit.
1) Reseat YC1 @ engine PWB & toner feed

motor connector, 2) Check for drive
problems, 3) Run sim U135 to test toner
motor. If fails repl toner motor, 4) Repl engine
PWB.
1) Reseat YC32 @ engine PWB, 2) Repl
temperature sensor.
1) Reseat YC1 @ engine PWB, 2) Replace

developing unit.
1) Reinsert developing unit, 2) Repl

developing unit.
1) Reinsert drum unit, 2) Repl drum unit.

1) Reseat YC1 @ engine PWB, 2) Repl the
humidity sensor.
906 Start > Execute > Start 1) Reseat connectors, 2) Pinout harnass, 3)
Repl upper limit sensor, paper push sensor,
or surface view sensor, 4) Repl finisher main
PWB.
906 Start > Execute > Start 1) Reseat connectors or replace tray lower
limit sensor, push paper sensor, surface view
sensor, 2) Reseat tray elevation motor
connector, 3) Pinout harnass, 4) Repl tray
elevation motor, 5) Repl finisher main PWB.
906 Start > Execute > Start 1) Reseat connectors or replace tray lower
906 Start > Execute > Start 1) Reseat front side registration HPS, 2)
Reseat front side registration motor
connector, 3) Repl front side registration
HPS, 4) Replace front side registration
motor, 5) Repl finisher main PWB.
906 Start > Execute > Start 1) Reseat sensor connectors, 2) Reseat
motor connectors, 3) Pinout harnass, 4) Repl
adjustment home position sensor. 5) Repl
adjustment motor, 4) Replace finisher main
PWB.
906 Start > Execute > Start 1) Reseat rear side registration HPS, 2)
Reseat rear side registration motor
connector, 3) Repl rear side registration HPS,
4) Replace rear side registration motor, 5)
Repl finisher main PWB.
906 Start > Execute > Start 1) Reseat trailing edge registration HPS, 2)
Reseat trailing edge registration motor
connector, 3) Repl trailing edge registration
HPS, 4) Replace trailing edge registration
906 Start > Execute > Start 1) Reseat stapler connector, 2) Unjam
stapler, 3) Repl front stapler assy, 4) Repl
finisher main PWB.
906 Start > Execute > Start 1) Reseat stapler connector, 2) Unjam
stapler, 3) Repl stapler assy, 4) Repl finisher
main PWB.
906 Start > Execute > Start 1) Reseat paper entry sensor connector, 2)
Clean foreign matter from paper entry
sensor, 3) Repl paper entry sensor, 4) Repl
finisher main PWB.
906 Start > Execute > Start 1) Repl finisher main PWB.
906 Start > Execute > Start 1) Reseat YC24 & YC31 @ engine PWB &
the pigtail to the copier, 2) Repl DP main
PWB.
906 Start > Execute > Start 1) Repl DP main PWB, 2) Contact Service
Administration Division.
1) Run U917 to restore fax data on the hard
drive, run U024, power Off/On, cf371 occurs,
power Off/On. Lnorris
1) Run simulation U989 HDD Scandisk.
1) Bug in firmware v. 3.001 & 03/08A.

Upgrade to most current firmware (currently
2.42A 02-02-10), 2) Check print
driver/emulation. May occur using PCL5e.
Select PCL XL.
1) Occurred after relocating machine. Flash

machine.
1) Flash machine, 2) Replace expanded

memory.
1) Repl main EEPROM then flash.
1) Imaging application rapidly retrieves the

file from the watched folder before the MFP
can successfully complete the deposit. Add a
one second delay @ the application. (Xeroid)

PWB.
1) Repl main PWB.

PWB.
1) Repl main PWB.
1) Repl main PWB.
1) Repl engine PWB.
1) Repl engine PWB.
1) Repl flash ROM, 2) Repl engine PWB.
1) Repl main PWB.
1) Repl power source PWB.
Load paper.
provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

one-touch key.

provider.

provider.

provider.
provider.

provider.

provider.

provider.
provider.

provider.

provider.
[Domain@User].


name: @()!&#$%^~[]`


properly.


Command Center.






Command Center.




Center.
page correctly.


Command Center.

Center.



Command Center.

authentication.

authentication.

Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
RI-2530, RI-3530, RI- C0030 Fax PWB Problem. Processing with fax
4030 software is disabled due to software or
hardware issues.
RI-2530, RI-3530, RI- C0070 Fax PWB Incompatability Detection
4030 Problem. Fax software is not compatible
with MMI software.
RI-2530, RI-3530, RI- C0110 Operation Unit PWB Backup Memory

4030 Data Problem. Data in the specified area
RI-2530, RI-3530, RI- C0130 Fax Control PWB Software Switch

4030 Checksum Error. A checksum error
occurred with the software switch value
stored in the flash ROM of the fax control
PWB.
RI-2530, RI-3530, RI- C0210 Operation Unit PWB Communication

4030 Problem. There is no reply after 20 retries
at communication.
RI-2530, RI-3530, RI- C0240 Printer Board Communication Problem

4030 (Print Sys (N)). There is no reply after 20
retries at communication.
RI-2530, RI-3530, RI- C0250 Scanner Network Board Communication

4030 Problem (Scan Sys (B)). There is no reply
after 20 retries at communication.
RI-2530, RI-3530, RI- C0280 Fax Board Communication Problem (Fax

4030 Sys (C ) or (F) or (J)). There is no reply
after 20 retries at communication.
RI-2530, RI-3530, RI- C0420 PF-70/PF-75 Communication Problem.

4030 Communication errors from the
communication microcomputer on the
main PWB. No communication: there is
no reply after 5 retries. Abnormal
communication: a communication error
(parity or checksum error) is detected five
times in succession.
RI-2530, RI-3530, RI- C0440 DF-71/DF-75 Finisher Communication
4030 Problem. Communication errors from the
RI-2530, RI-3530, RI- C0450 M-2107 Mailbox Communication

RI-2530, RI-3530, RI- C0470 Switchback Unit Communication

RI-2530, RI-3530, RI- C0600 DIMM Problem. The DIMM on the

4030 memory PWB does not operate correctly.
RI-2530, RI-3530, RI- C0610 Bitmap Problem. There is a problem with

4030 the data or address bus of the bitmap
DRAM.
RI-2530, RI-3530, RI- C0620 Memory Input Interface Problem.
4030 Reading-in of an image does not
complete within 10 sec of the start of
image transmission.
RI-2530, RI-3530, RI- C0630 DMA transmission of compressed,
4030 decompressed, rotated, relocated, or
time.
RI-2530, RI-3530, RI- C0820 Fax Control PWB CG ROM Checksum
4030 Error. A checksum error occurred with the
RI-2530, RI-3530, RI- C0830 Fax Control PWB Flash Program Area
4030 Checksum Error. A checksum error
control PWB.
RI-2530, RI-3530, RI- C0870 Graphics Data Transfer Problem. High
4030 capacity data transfer between the fax
control PWB and the main PWB was not
normally performed even if the data
transfer was retried the specified times.
RI-2530, RI-3530, RI- C0880 Fax PWB program archive problem.

4030 When power is turned On, the
decompressed.
RI-2530, RI-3530, RI- C0890 Fax PWB CG Font archive problem.

4030 When power is turned On, the
decompressed.
RI-2530, RI-3530, RI- C1010 Cassette #1 Lift Motor error. At drawer

4030 insertion, upper lift limit switch (ULLS)
does not turn On within 6 sec of upper lift
motor (ULM) turning On, and the ULLS
does not turn On in a retry operation after
turning Off the ULM for 200ms. (Prompt:
"Remove and reinstall drawer.") During
copying, the ULLS does not turn On
within 200ms of the ULM turning On.
RI-2530, RI-3530, RI- C1020 Cassette #2 Lift Motor error. At drawer

4030 insertion, lower lift limit switch (LLLS)
does not turn On within 6 sec of lower lift
motor (LLM) turning On, and the LLLS
turning Off the LLM for 200ms. (Prompt:
copying, the LLLS dos not turn On within
200ms of the LLM turning On.
RI-2530, RI-3530, RI- C1030 PF-70 optional cassette #3 lift motor
4030 error. At drawer insertion, desk upper lift
limit switch (DULLS) does not turn On
within 6 sec of desk upper lift motor
(DULM) turning On, and the DULLS does
not turn On in a retry operation after
turning Off the DULM for 200ms. (Prompt:
copying, the DULLS does not turn On
within 200ms of the DULM turning On.
RI-2530, RI-3530, RI- C1040 PF-70 optional cassette #4 lift motor

4030 error. At drawer insertion, desk lower lift
limit switch (DLLLS) does not turn On
within 6 sec of desk lower lift motor
(DLLM) turning On, and the DLLLS does
not turn On in a retry operation after
turning Off the DLLM for 200ms. (Prompt:
copying, the DLLLS does not turn On
within 200ms of the DLLM turning On.
RI-2530, RI-3530, RI- C1100 PF-75 (Left) Paper Deck Motor 1 error.
4030 Exceeds 1 second overcurrent.
RI-2530, RI-3530, RI- C1110 PF-75 (Right) Paper Deck Motor 2 error.
4030 Exceeds 1 second overcurrent.
RI-2530, RI-3530, RI- C1120 PF-75 (Right) Lift Motor 1 position

4030 problem. Deck level switch 2 remains off
after 30 seconds of paper deck motor 2
operation.
RI-2530, RI-3530, RI- C1130 PF-75 (Left) Lift Motor 2 position problem.
4030 Deck level switch 1 remains off after 30
seconds of paper deck motor 1 operation.
RI-2530, RI-3530, RI- C1160 PF-70/PF-75 Sequence Problem.
4030 Operation start request is sent from the
copier to the paper source while paper
feed is disabled. Paper feed request is
sent from the copier to the paper source
before operation start request.
RI-2530, RI-3530, RI- C1170 PF-70/PF-75 Incorrect Type Problem.

4030 Incompatable paper source.
RI-2530, RI-3530, RI- C2000 Drive Motor Problem. LOCK ALM signal
4030 remains high for 1 sec, 1 sec after the
RI-2530, RI-3530, RI- C2500 Paper Feed Motor error. LOCK ALM
4030 signal remains high for 1 sec, 1 sec after
the paper feed motor has turned On.
RI-2530, RI-3530, RI- C2600 PF-70 Drive Motor error. No pulse is input
4030 within 500ms of startup. No pulse is input
within 100ms of the previous pulse input.
RI-2530, RI-3530, RI- C2600 PF-75 Paper Conveying Motor error. No

4030 pulse is input within 500ms of startup. No
pulse is input within 100ms of the
previous pulse input.
RI-2530, RI-3530, RI- C3100 Scanner Carriage Problem. Scanner

4030 home position is not correct when the
power is turned On or at the start of
copying using the bypass table.
RI-2530, RI-3530, RI- C3200 Exposure Lamp Problem. Check the CCD
4030 input value for the lighting status of the
exposure lamp 100ms after the exposure
lamp is lit and the carriage is moved to
the shading position. If the exposure lamp
does not light, turn Off the lamp. After
500ms, light the lamp again and, a further
500ms later, check the CCD input. The
exposure lamp does not light after (5)
retries.
RI-2530, RI-3530, RI- C3300 CCD AGC Problem. After AGC correct
4030 input is not obtained at the CCD.
RI-2530, RI-3530, RI- C4000 Polygon Motor Synchronization Problem.

4030 Polygon motor does not stabilize speed
RI-2530, RI-3530, RI- C4010 Polygon Motor Steady-State Problem.

4030 Stable Off is detected for 20 sec
stabilization.
RI-2530, RI-3530, RI- C4200 BD Steady-State Problem. VTC detects a

4030 Beam Detect error for 600ms after
RI-2530, RI-3530, RI- C5300 Cleaning Lamp Broken Wire. While the
4030 cleaning lamp is On, the broken wire
detection signal is detected for 2 sec
continuously.
RI-2530, RI-3530, RI- C6000 Broken Fixing Heater Wire. At secondary
4030 stabilization detected temperature of the
fixing thermistor is less than 110C/212F.
When fixing heater is turned On, the
output voltage of terminal CN2-1 of the
power supply PWB is less than 0.2v. After
the fixing heater has been On for 7 sec,
the output voltage of terminal CN2-1 of
the power supply PWB is less than 0.2v.
When the output voltage of terminal CN2-
1 of the power supply PWB is checked
every 45sec during continuous copying,
the voltage becomes less than 0.2v.
When the fixing temperature becomes
lower than 140C/284F during copying, the
output voltage of terminal CN2-1 of the
power supply is checked and is less than
0.2v.
RI-2530, RI-3530, RI- C6020 Abnormally High Thermistor Temperature.
4030 Fixing Thermistor detectes 240C/464F.
RI-2530, RI-3530, RI- C6050 Abnormally Low Thermistor Temperature.

4030 Thermistor detects 100C/212F or lower
for 10 sec. Thermistor detects 40C/104F
or lower when heater M is On, and
continues to drop for 24 sec. (if the
temperature in the copier is 10C/50F or
less when power is turned On).
Thermistor detects 40C/104F or lower
when heater M is On, and continues to
drop for 14 sec. (if the temperature in the
copier is 10C/50F or more when power is
turned On).
RI-2530, RI-3530, RI- C6410 Fuser Unit Connection Insertion Problem.

4030 Absence of fuser unit is detected
continuously for 1500ms while there is no
error on the copier.
RI-2530, RI-3530, RI- C6420 Fuser Unit Fuse Cut Problem. The fixing
4030 temperature remains at 0C/32F for 30
sec continuously when the fixing heater is
On.
RI-2530, RI-3530, RI- C7300 Toner Sensor Problem. While the toner
4030 container sensor is On, the toner sensor
in the developing unit does not turn On
after the toner sensor turns Off and toner
is replenished from the toner container.
RI-2530, RI-3530, RI- C7400 Image Formation Unit Connector

4030 Insertion Problem. Absence of the image
formation unit is detected continuously for
1500ms while there is no error on the
copier.
RI-2530, RI-3530, RI- C7410 Drum Unit Connection Insertion Problem.
4030 Absence of the drum unit is detected
continuously for 1500ms while there is no
error on the copier.
RI-2530, RI-3530, RI- C7800 Broken External Thermistor Wire.

4030 Thermistor on the environmental sensor
RI-2530, RI-3530, RI- C7810 Short-Circuited External Thermistor.
4030 Thermistor input value is 1.0v or less.
RI-2530, RI-3530, RI- C8010 DF-71 Paper Conveying Motor Problem.

4030 Paper conveying motor lock signal is
detected for 500ms or more during
activation.
RI-2530, RI-3530, RI- C8030 DF-71 Paper Conveying Belt Problem. An
4030 On-to-Off or Off-to-On state change of
the paper conveying belt home position
sensor is not detected within 2 sec of the
paper conveying belt clutch turning on.
RI-2530, RI-3530, RI- C8140 DF-71 Finisher Tray Elevation Motor

4030 Problem. The sort tray is not detected in
the home position within 30 sec of the
start of the tray elevation motor rotation.
RI-2530, RI-3530, RI- C8170 DF-71 or DF-78 Front Side Registration

4030 Motor Problem. If the front side
registration home position sensor is On at
initialization, the sensor does not turn Off
within 570ms of starting initialization. If
the front side registration home position
sensor is Off at initialization, the sensor
does not turn On within 3180ms of
starting initialization.
RI-2530, RI-3530, RI- C8180 DF-71 or DF-78 Rear Side Registration

4030 Motor Problem. If the rear side
the rear side registration home position
RI-2530, RI-3530, RI- C8190 DF-78 Trailing Edge Registration Motor
4030 Problem. If the trail edge registration
home position sensor is On at
the trail edge registration home position
RI-2530, RI-3530, RI- C8210 DF-71, DF-75, DF-78 Front Stapler

4030 Moving Motor Error. Front stapler home
position sensor does not change state
from non-detection to detection within
200ms of the start of front stapler motor
counterclockwise (forward) rotation.
During initialization, the front stapler
home position sensor does not change
state from non-detection to detection
within 600ms of the start of front stapler
motor clockwise (reverse) rotation.
RI-2530, RI-3530, RI- C8220 DF-71 Rear Stapler Moving Motor Error.
4030 Rear stapler home position sensor does
not change state from non-detection to
detection within 200ms of the start of rear
stapler motor counterclockwise (forward)
rotation. During initialization, the rear
stapler home position sensor does not
change state from non-detection to
stapler motor clockwise (reverse) rotation.
RI-2530, RI-3530, RI- C8300 DF-75 Booklet Stitcher Paper Ejection

4030 Motor Problem.
RI-2530, RI-3530, RI- C8310 DF-75 Booklet Stitcher Elevation Motor
4030 Problem.
RI-2530, RI-3530, RI- C8320 DF-75 Booklet Stitcher Rear Jog Motor
4030 Problem.
RI-2530, RI-3530, RI- C8330 DF-75 Booklet Stitcher Front Jog Motor
4030 Problem.
RI-2530, RI-3530, RI- C8340 DF-75 Booklet Stitcher Staple Motor
4030 Problem.
RI-2530, RI-3530, RI- C8350 DF-75 Booklet Stitcher Batch Processing
4030 Motor Problem.
RI-2530, RI-3530, RI- C8360 DF-75 Booklet Stitcher Stapler Shift
4030 Motor Problem.
RI-2530, RI-3530, RI- C8370 DF-75 Booklet Stitcher Paddle Motor
4030 Problem.
RI-2530, RI-3530, RI- C8380 DF-75 Booklet Stitcher Folding Problem.
4030
RI-2530, RI-3530, RI- C8390 DF-75 Booklet Stitcher Backup RAM Data
4030 Problem.
RI-2530, RI-3530, RI- C8400 DF-75 Incorrect Type Problem.
4030
RI-2530, RI-3530, RI- C8410 DF-75 Punch Motor Problem.
4030
RI-2530, RI-3530, RI- C8420 DF-75 Booklet Stitcher Shift Motor
4030 Problem.
RI-2530, RI-3530, RI- C8430 DF-75 Booklet Stitcher Punch
4030 Communication Problem.
RI-2530, RI-3530, RI- C8440 DF-75 Booklet Stitcher Punch Sensor
4030 Problem.
RI-2530, RI-3530, RI- C8450 DF-75 Booklet Stitcher Side Punch
4030 Sensor Problem.
RI-2530, RI-3530, RI- C8460 DF-75 Booklet Stitcher Punch Backup
4030 RAM Data Problem.
RI-2530, RI-3530, RI- C8470 DF-75 Booklet Stitcher Punch Dust
4030 Sensor Problem.
RI-2530, RI-3530, RI- C8480 DF-75 Booklet Stitcher Broken Punch
4030 Power Source Wire Problem.
RI-2530, RI-3530, RI- C8500 M-2107 Mailbox Drive Motor Problem.

4030 While the mailbox drive motor is driving,
Synchronization signals do not
synchronize continuously for 464ms
(motor lockup).
RI-2530, RI-3530, RI- E001 Transmission in progress was cancelled

4030 by operator.
RI-2530, RI-3530, RI- E010 Destination computer could not be found
4030 during data transmission. (An error
occurred that could not be classified more
clearly under any error code after E011.)
The scanner could not find the computer
that was running the personal Address
Book.
RI-2530, RI-3530, RI- E011 Transmission was stopped due to

4030 problems with the image data itself.
RI-2530, RI-3530, RI- E012 The scanner attempted to transmit image

4030 data, but was unable to access the
corresponding information in the personal
Address Book due to a connection
problem.
RI-2530, RI-3530, RI- E020 An attempt to use the Send E-mail
4030 function was made, but the scanner was
unable to find the SMTP server.
RI-2530, RI-3530, RI- E021 The destination of the email is listed

4030 under the restricted domain names, or is
not listed under the permitted domain
names.
RI-2530, RI-3530, RI- E022 The mail contained an email address that
4030 the SMTP server could not find.
RI-2530, RI-3530, RI- E023 The SMTP server is not operating

4030 properly.
RI-2530, RI-3530, RI- E030 The destination computer cannot be

4030 found. Either the Scan File Utility is not
running or it is already communicating
with another scanner.
RI-2530, RI-3530, RI- E031 The scanner attempted to transmit image

4030 data, but the registered password did not
match the password in the destination
computer.
RI-2530, RI-3530, RI- E032 During the scan-to-PC operation, the hard
4030 drive on the destination computer ran out
of available space.
RI-2530, RI-3530, RI- E033 The versions of the Scan File Utility do
4030 not match.
RI-2530, RI-3530, RI- E034 Transmission was not possible because
4030 the Scan File Utility is communicating
with another scanner. Send failed.
RI-2530, RI-3530, RI- E035 During group transmission, the number of

4030 the save folder registered in the Scan File
Utility did not match.
RI-2530, RI-3530, RI- E036 During compression of the scanned
4030 image data, the data size went over the
maximum limit.
RI-2530, RI-3530, RI- E039 The response received from the

4030 destination computer under the Scan-to-
PC function was not an appropriate one.
Unexpected trouble has occurred in the
destination computer.
RI-2530, RI-3530, RI- E059 A command received from the

4030 transmitting computer was not an
appropriate one. Trouble has occurred in
the computer that is running the
corresponding personal Address Book.
RI-2530, RI-3530, RI- E061 When selecting the group in the

4030 destination computer under either the
Send E-mail or Scan to PC functions,
some type of trouble has occurred in the
information for the registered members of
the group.
RI-2530, RI-3530, RI- E101 An error has occurred while selecting

4030 multiple destinations.
RI-2530, RI-3530, RI- E00000 or U00000 Fax Communication Error: No response
4030 or line busy after the set number of
redials.
RI-2530, RI-3530, RI- E00100 or U00100 Fax Communication Error: Transmission
4030 was interrupted by a press of the
Stop/Clear key.
RI-2530, RI-3530, RI- E00200 or U00200 Fax Communication Error: Reception was
4030 interrupted by a press of the Stop/Clear
key.
RI-2530, RI-3530, RI- E00300 or U00300 Fax Communication Error: Recording
4030 paper on the destination unit has run out
during reception.
RI-2530, RI-3530, RI- E00420 or U00420 Fax Communication Error: A relay request
4030 was received from the host center but
RI-2530, RI-3530, RI- E00421 or U00421 Fax Communication Error: F-code based
4030 relay reception was interrupted because
of a mismatch in the specified F-code
relay box number.
RI-2530, RI-3530, RI- E00430 or U00430 Fax Communication Error: Polling request
4030 (confidential or reverse polling) was
4030 bulletin board transmission was
RI-2530, RI-3530, RI- E00431 or U00431 Fax Communication Error: Confidential

4030 polling transmission was interrupted
RI-2530, RI-3530, RI- E00431 or U00431 Fax Communication Error: A F-code

4030 based bulletin board transmission was
interrupted because the specified F-code
confidential box was not registered.

4030 polling transmission was interrupted
box ID number.
RI-2530, RI-3530, RI- E00432 or U00432 Fax Communication Error: A F-code

4030 based bulletin board transmission was
F-code confidential box number.

4030 polling request was received but data was
4030 bulletin board transmission request was
received but data was not present in the
F-code confidential box.
4030 polling request was received but
encryption.

4030 polling request was received but
4030 bulletin board transmission request was
received but interrupted because the
specific F-code confidential box was
being accessed.

4030 reception was interrupted because the
not registered.
4030 confidential reception or F-code based
relay reception was interrupted because
the specific F-code box was not
registered.
4030 confidential reception or F-code based
relay command reception was interrupted
because the specific F-code box number
was being accessed.

RI-2530, RI-3530, RI- E00450 or U00450 Fax Communication Error: The

4030 destination transmitter disconnected
RI-2530, RI-3530, RI- E00460 or U00460 Fax Communication Error: Encrypted

registered.
RI-2530, RI-3530, RI- E00460 or U00460 Fax Communication Error: Ecrypted
4030 reception request was received but
RI-2530, RI-3530, RI- E00462 or U00462 Fax Communication Error: Ecryption

RI-2530, RI-3530, RI- E00500 or U00500 Fax Communication Error: Multiple

4030 communication was interrupted and the
after interruption.
RI-2530, RI-3530, RI- E00600 or U00600 Fax Communication Error: The document
4030 processor cover is open.
RI-2530, RI-3530, RI- E00601 or U00601 Fax Communication Error: Document jam
4030 or the document length exceeds the
maximum.
RI-2530, RI-3530, RI- E00602 or U00602 Fax Communication Error: Image
4030 scanning section problem
RI-2530, RI-3530, RI- E00603 or U00603 Fax Communication Error: No document
4030 feed.
RI-2530, RI-3530, RI- E00604 or U00604 Fax Communication Error: Document
4030 length exceeded the limit of the bitmap
memory capacity.

4030 section cover open.
4030 paper jam.
RI-2530, RI-3530, RI- E00613 or U00613 Fax Communication Error: Image writing
4030 section problem.
RI-2530, RI-3530, RI- E00614 or U00614 Fax Communication Error: Nearly empty
4030 of recording paper.
RI-2530, RI-3530, RI- E00615 or U00615 Fax Communication Error: Empty of
4030 recording paper.
RI-2530, RI-3530, RI- E00620 or U00620 Fax Communication Error: Copier fixing
4030 unit problem.
RI-2530, RI-3530, RI- E00622 or U00622 Fax Communication Error: Copier drive
4030 motor problem.
RI-2530, RI-3530, RI- E00655 or U00655 Fax Communication Error: CTS was not
4030 activated after RTS due to a modem
error.
RI-2530, RI-3530, RI- E00656 or U00656 Fax Communication Error: Data was not
4030 transmitted after CTS was activated due
to a modem error.
RI-2530, RI-3530, RI- E00670 or U00670 Fax Communication Error: Power was cut
4030 off during communication.
RI-2530, RI-3530, RI- E00677 or U00677 Fax Communication Error: There was no
4030 file to transmit in the memory
transmission mode.
RI-2530, RI-3530, RI- E00690 or U00690 Fax Communication Error: System error.
4030
RI-2530, RI-3530, RI- E00700 or U00700 Fax Communication Error:
4030 Communication was interrupted because
RI-2530, RI-3530, RI- E00800 or U00800 Fax Communication Error: A page

4030 transmission error occurred in G3 mode,
signal.
4030 transmission error re-occurred in G3
mode.
4030 reception error occurred in G3 mode. An

4030 reception error occurred in G3 mode. A

4030 in G3 mode was interrupted by a signal










of our make).


was exceeded (ECM).




(ECM).


signal reception.




MPS signal.

EOM signal.

EOP signal.


units of our make).



(ECM).

(ECM).

(ECM).


(ECM).

during handshake.


reception.



RI-2530, RI-3530, RI- E01100 or U01100 Fax Communication Error: Reception in

4030 G3 mode was interrupted by a signal

unit.

DIS signal.

DTC (NSC) signal.


an FTT signal.






an MCF signal.

an RTP signal.

an RTN signal.

PIP signal.

PIN signal.


PPR signal (ECM).
















protocol).





reception.


V.34 mode.

signal.
RI-2530, RI-3530, RI- E01400 or U01400 Fax Communication Error: An invalid one-
4030 touch key was specified during
communication.
RI-2530, RI-3530, RI- E01500 or U01500 Fax Communication Error: A
4030 communication error occurred when
4030 communication error occurred when
called in V.8 mode.
4030 communication error occurred in phase 2
protocol, during transmission in V.34
mode. For example: INFO0/A/Abar
(B/Bbar, for polling transmission)/INFOh
was not detected.

4030 communication error occurred before

detected.

detected.

4030 communication error occurred before
communication speed between the units
symbol speed occurs). After MPh
cut.
RI-2530, RI-3530, RI- E02000 or U02000 Fax Communication Error: Relay

4030 broadcast was refused by a relay station
RI-2530, RI-3530, RI- E02100 or U02100 Fax Communication Error: A relay

4030 command failed because the destination
capability.
RI-2530, RI-3530, RI- E02200 or U02200 Fax Communication Error: A relay
4030 command from a command station failed
specified.
4030 broadcast was requested to a relay
4030 relay broadcast transmission failed
because the data registered in the F-code
relay box was deleted.
RI-2530, RI-3530, RI- E02303 or U02303 Fax Communication Error: Receiving
4030 station information was not normally
RI-2530, RI-3530, RI- E02304 or U02304 Fax Communication Error: Receiving

4030 station information was not normally
received.
RI-2530, RI-3530, RI- E02400 or U02400 Fax Communication Error: An interoffice

4030 F-code based relay transmission was
specified relay box number.
RI-2530, RI-3530, RI- E03000 or U03000 Fax Communication Error: No document

4030 was present in the destination unit when
RI-2530, RI-3530, RI- E03100 or U03100 Fax Communication Error: In reverse

4030 polling, although no original was set in the
complete.
RI-2530, RI-3530, RI- E03200 or U03200 Fax Communication Error: In confidential
4030 polling reception, data was not
destination unit.
RI-2530, RI-3530, RI- E03200 or U03200 Fax Communication Error: In interoffice

4030 F-code based bulletin board reception,
data was not stored in the box specified
by the destination unit.
RI-2530, RI-3530, RI- E03300 or U03300 Fax Communication Error: In polling

4030 reception from a unit of our make,
telephone number.
telephone number.
RI-2530, RI-3530, RI- E03400 or U03400 Fax Communication Error: Polling
4030 reception was interrupted because of a
RI-2530, RI-3530, RI- E03500 or U03500 Fax Communication Error: In confidential

4030 polling reception, the specified

the specified F-code confidential box
number was not registered in the
destination unit.

4030 destination was being accessed.
4030 polling reception was interrupted because
box numbers.
RI-2530, RI-3530, RI- E03600 or U03600 Fax Communication Error: An interoffice

4030 F-code based bulletin board reception
number.

4030 polling reception failed because the
destination unit.
RI-2530, RI-3530, RI- E03700 or U03700 Fax Communication Error: Interoffice F-

4030 code based bulletin board reception failed
because the destination unit had no F-
code based bulletin board transmission
capability, or data was not stored in any
F-code confidental box in the destination
unit.

4030 confidential box specified for confidential
destination unit.
4030 F-code based transmission mode, the
specified F-code box number was not

4030 destination was being accessed.
4030 transmission failed because the
capability.
destination unit had no F-code based
reception capability.
RI-2530, RI-3530, RI- E04200 or U04200 Fax Communication Error: In encrypted

4030 tranmission, the specified encryption box


did not agree.


4030 reception was interrupted because of a
RI-2530, RI-3530, RI- E05000 or U05000 Fax Communication Error: In

4030 transmission with a specified number, the
RI-2530, RI-3530, RI- E05100 or U05100 Fax Communication Error: Password
4030 check transmission or restricted

4030 check reception was interrupted because
the permit ID numbers did not match.

4030 check reception was interrupted because
the permitted numbers did not match.
RI-2530, RI-3530, RI- E09000 or U09000 Fax Communication Error: G3

4030 communication was attempted but failed
machine.
4030 broadcast was requested from a
during reception.
RI-2530, RI-3530, RI- E12000 or U12000 Fax Communication Error: In F-code
4030 based relay reception memory
overflowed.
RI-2530, RI-3530, RI- E12100 or U12100 Fax Communication Error: Relay was
4030 commanded but memory overflowed in
RI-2530, RI-3530, RI- E14000 or U14000 Fax Communication Error: Memory

4030 overflowed during confidential reception.

4030 overflowed in F-code based confidential
reception.
4030 overflowed in the destination unit during

interoffice F-code based transmission.

4030 overflowed during memory reception.

transmission.
4030 transmission failed because a decoding
error occurred.

4030 failed because an error occurred during
JBIG encoding.
RI-2530, RI-3530, RI- E19400 or U19400 Fax Communication Error: Reception

4030 failed because an error occurred during
JBIG encoding.
RI-2530, RI-3530, RI- "Add paper in cassette." There is no paper in the drawer indicated.
4030
RI-2530, RI-3530, RI- "Add toner to resume There is not enough toner in the copier.
4030 copying."
RI-2530, RI-3530, RI- "Call Service" Maintenance by qualified service
4030 personnel is required.
RI-2530, RI-3530, RI- "Cannot staple this size." Stapling is not possible on small size
4030 paper.
RI-2530, RI-3530, RI- "Check paper size." No paper that can be used in the selected
4030 mode is loaded.
RI-2530, RI-3530, RI- "Close Document The Document Processor original cover
4030 processor cover." of the optional document processor is
open.
RI-2530, RI-3530, RI- "Close xxx cover x." The cover indicated is open.
4030
RI-2530, RI-3530, RI- "Communication time out A network cable was disconnected while
4030 has occurred." on PC. data was transmitted.
RI-2530, RI-3530, RI- "Duplex tray inoperable, The duplex unit (optional) is out of order
4030 call service." and duplex copying is not possible.
RI-2530, RI-3530, RI- "Exceeds pre-registered Copy limit for this ID-code has been
4030 copying quantity." reached. No copying possible.
RI-2530, RI-3530, RI- "Fax connection has been Transmission failed because data amount
4030 cut." on PC. (traffic) on the network was too large.
RI-2530, RI-3530, RI- "Fax connection could not 1) The fax system is not installed. 2)
4030 be made for the following C0280 has occurred. 3) Fax software is
possible reasons: * The not compatible with the NW-FAX
FAX main unit isn't turned functions. 4) Main PWB is not compatible
On. * Network FAX with the NW-FAX functions. 5) NIC is
address is wrong. * A fault being initialized. 6) Diagnostic code of
has occurred at the fax NIC has occurred. 7) Network cable is
machine." when faxing disconnected. 8) Main switch is Off. 9) IP
from PC. address or hostname is not correct.
RI-2530, RI-3530, RI- "FAX memory is full." on Fax memory became full while
4030 PC. transmission was performed.
RI-2530, RI-3530, RI- "Memory Full." when The copier memory is full.
4030 copying.
RI-2530, RI-3530, RI- "Memory Full." when The memory has reached it's capacity.
4030 transmitting. Exceeds 122 originals (std 32MB), or
exceeds 292 originals (64MB), or
exceeds 462 originals (96MB), or
exceeds 802 originals (160MB), based on
6% fill Slerexe letter.
RI-2530, RI-3530, RI- "Misfeeds in Doc Proces. Originals have not been fed correctly from
4030 Remove original(s)." the Document Processor (optional).
RI-2530, RI-3530, RI- "Misfeeds in xxx." If a paper is misfed the copier will stop
4030 and the location of the misfeed will
appear on the message display.
RI-2530, RI-3530, RI- "Network error has A connection error of scanner NIC
4030 occurred." on PC. occurred while data was transmitted.
RI-2530, RI-3530, RI- "Out of staples. Add There are no staples in the optional
4030 staples." Document Finisher.
RI-2530, RI-3530, RI- "Paper capacity exceeded. There are (100) sheets stored on the
4030 Remove paper from Job optional job separator.
sep."
RI-2530, RI-3530, RI- "Paper cassette is out of The drawer currently in use is out of order
4030 order. Select another and cannot be used.
paper drawer."
RI-2530, RI-3530, RI- "Ready to copy. Add There is not enough toner in the copier.
4030 toner." Only one copy can be made at a time.
Low toner indication.
RI-2530, RI-3530, RI- "Remove paper from inner Paper has been misfed inside the
4030 tray of Finisher." optional Document Finisher.
RI-2530, RI-3530, RI- "Replace the waste toner The waste toner box is fill with waste
4030 box." toner.
RI-2530, RI-3530, RI- "Reposition original." The orientation of the original and the
4030 selected paper are different.
RI-2530, RI-3530, RI- "Set cassette." One of the drawers is not closed properly.
4030
RI-2530, RI-3530, RI- "System error. Main switch A system error has occurred.
4030 off/on."
RI-2530, RI-3530, RI- "System error. Disconnect A system error has occurred.
4030 power plug from the
socket."
RI-2530, RI-3530, RI- "The FAX cannot be used" 1) The main switch is Off and memory
4030 on PC. reception is set. 2) Fax is being reset.
RI-2530, RI-3530, RI- "The FAX is in use" on PC. The following functions are current in use:
4030 copying, fax printing, fax setting, fax relay,
remote diagnosis, printing interrupt
occurs during transmission, network
scanner in use, maintenance mode in
use.
RI-2530, RI-3530, RI- "The number of FAX NW-FAX transmission was tried when 50
4030 transmission reservations items of fax transmission was reserved.
has reached maximum."
on PC.
RI-2530, RI-3530, RI- "The job has been The interrupt key was pressed while
4030 interrupted at the FAX transmission was performed.
operation panel." on PC.
RI-2530, RI-3530, RI- "Time For Maintenance" Maintenance by qualified service

4030 personnel is required.
Turn power Off/On.
Turn power Off/On.
Turn safety switch 1 Off/On > 20 Start > Execute > Start
10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
10871087 906 Start > Execute > Start

Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.


Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.


Scan errors appear on the

transmission log.
transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
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Service Checks
1) Repl fax card.
1) Update firmware, 2) Install compatible fax

card (Fax Sys (C ), or (F) or (J)).
This code is stored but no displayed. 1) Run

simulation U020 (initialize RAM), 2) Repl
backup RAM.
1) Repl fax card.
1) Reseat CN36, CN42 @ main PWB, 2)

Reseat CN1, CN2, CN3 @ operation unit
PWB, 3) Repl main PWB, 4) Repl operation
panel PWB.
1) Reseat CN43 @ main PWB, and the
connection to the printer PWB, 2) Repl
printer PWB, 3) Repl main PWB.

connection to the memory PWB, 2) Repl
scanner PWB, 3) Repl main PWB.

connection to the memory PWB, 2) Repl fax

connection to the deck main PWB or desk
main PWB, 2) Repl deck main PWB or desk
main PWB, 3) Repl main PWB.
1) Reseat CN4 & CN5 @ main PWB, and
CN2 @ finisher main PWB, 2) Repl finisher
1) Reseat CN3 @ main PWB, and CN1 @

mailbox main PWB, 2) Repl mailbox main
1) Reseat CN3 @ main PWB, 2) Repl

switchback unit main PWB, 3) Repl main
PWB.
1) Reseat the main DIMM, 2) Repl main

DIMM, 3) Repl main PWB.
1) Repl main PWB.
1) Repl main PWB.
1) Reseat lower connector DP to copier, 2)

Repl main PWB.
1) Update fax firmware to version 2.xx or

later, 2) Repl fax control PWB.



1) Check for lift drive problem 2) Reseat

CN13 @ main PWB, 3) Check for open
motor coil. Repl lift motor, 4) Check CN13-B9
@ main PWB goes low when upper lift limit
switch is OFF. If no, replace upper lift limit
switch, 5) Repl main PWB.

CN13 @ main PWB, 3) Check for open
motor coil. Repl lift motor, 4) Check CN13-
B15 @ main PWB goes low when lower lift
switch is OFF. If no, replace lower lift switch,
5) Repl main PWB.
1) Check for lift drive problem, 2) Reseat
connectors on main PWB and desk main
PWB, 3) Pinout harnass, 4) Repl lift motor, 5)
Check CN1-5 @ desk main PWB goes low
when lift switch is OFF. If no, replace lift
switch.

switch.
1) Check for deck motor drive problem, 2)

Reseat paper deck motor 1 connector.

1) Check for lift drive problems, 2) Reseat

connectors on main PWB and deck main
PWB, 3) Pinout harnass, 4) Check CN5-4 @
deck main PWB goes low when deck level
switch 2 is OFF. If no, repl deck level switch
2. 5) Repl paper deck lift motor 2.

1) Power Off/On to reset.
1) Install the compatable paper source.
1) Check for drive problems, 2) Reseat CN11

@ main PWB, 3) Pinout harnass, 4) Repl
drive motor, 5) Repl main PWB.

paper feed motor, 5) Repl main PWB .
1) Check for drive problems, 2) Reseat

PWB, 3) Pinout harnass, 4) Repl drive motor,
5) Repl desk main PWB, 6) Repl main PWB.

PWB, 3) Pinout harnass, 4) Repl paper
conveying motor, 5) Repl deck main PWB. 5)
Repl main PWB.

@ main PWB, and CN1 @ scanner PWB, 3)
Reseat CN1 (scanner home position switch)
@ scanner PWB, 4) Repl home position
switch, 5) Repl scanner motor, 6) Repl
1) Reseat CN3 @ scanner PWB, 2) Reseat

conn @ inverter PCB, 3) Reseat CN34,
CN37 @ main PWB, 4) Pinout harnass, 5)
Repl lamp & inverter PWB, 6) Repl scanner
home position switch, 7) Repl main PWB.
1) Reseat connectors @ CCD PWB and
CN34 @ main PWB, 2) Pinout harnass, 3)
Repl lamp & inverter PWB, 4) Repl CCD
1) Reseat CN8 @ main PWB & @ laser unit,

2) Pinout harnass, 3) Repl laser unit, 4)
Check CN2-1 @ main PWB for 24vdc. If
absent, repl power source PWB. 5) Check
CN8-10 @ main PWB for 24vdc. If absent,
repl main PWB.

Check CN2-1 @ main PWB for 24vdc. If
CN8-10 @ main PWB for 24vdc. If absent,
repl main PWB.

2) Pinout harnass, 3) Repl laser unit, 4) Repl
main PWB.
1) Repl cleaning lamp, 2) Repl main PWB.
1) Check that thermistor 1 and 2 are

contacting heat roller & clean, and securely
connected (check CN10 @ main PWB), 2)
Check thermal switch, 3) Check fixing
heaters M & S.
1) Shorted thermistor. Replace thermistor, 2)
Replace power source PWB.
1) Open thermistor. Check that thermistor 1

and 2 are contacting heat roller & clean and
not infinite resistance, 2) Reseat CN10 @
main PWB, 3) Check thermal switch, 3)
1) Reinsert fuser unit, 2) Repl fuser unit.
1) Read resistance across thermistors. If

infinite resistance replace thermistor, 2)
Check CN10 @ main PWB, 3) Pinout
harnass.
1) Replace toner container, 2) Reseat toner
sensor connector, 3) Repl toner sensor, 4)
Repl toner container sensor.
1) Reinsert image formation unit, 2) Repl

image formation unit. (developing unit)
1) Reseat CN16-B7,B8,B9 @ main PWB

(0utput: B8), 2) Pinout harnass, 3) Repl the
humidity sensor.
1) Reseat CN16-B7,B8,B9 @ main PWB
humidity sensor.
1) Check paper conveying motor PWB

connectors, 2) Pinout harnass, 3) Repl paper
conveying motor, 4) Repl finisher main PWB.
1) Reseat paper conveying belt clutch

connector and home position senser, 2)
Adjust the paper conveying belt so that it is in
phase, 3) Repl paper conveying belt clutch,
4) Repl paper conveying belt home position
sensor, 4) Check whether internal tray unit or
front cover catches are damaged.
1) Reseat tray elevation motor connector, 2)

Pinout harnass, 3) Repl tray elevation motor,
4) Repl finisher main PWB.
1) Reseat front side registration motor & HP

sensor connectors, 2) Pinout harnass, 3)
Repl front side registration motor, 4) Repl
front side registration motor HP sensor, 5)
1) Reseat rear side registration motor & HP

Repl rear side registration motor, 4) Repl rear
side registration motor HP sensor, 5) Repl
finisher main PWB.
1) Reseat trailing edge registration HPS
connector, 2) Reseat trailing edge
registration motor connector, 3) Repl trailing
edge registration HPS, 4) Replace trailing
edge registration motor, 5) Repl finisher main
PWB.
1) Unjam stapler, 2) Reseat stapler

connector, 2) Repl stapler, 3) Repl finisher
main PWB.

main PWB.
See booklet stitcher service manual.

1) Run mailbox communication test mode. If

there is any communication problem replace
mailbox drive motor, or mailbox main PWB.
Check to make sure that the destination

computer is operating properly. Check to
make sure that there are no problems with
any connections, such as checking that the
network cables are connected properly.
Try to perform the operation again.
Check to make sure that the computer that is

running the personal Address Book is
running properly.
Check to make sure that there are no
problems with any connections, such as
checking that the network cables are
connected properly. Check with the network
administrator to find out whether the SMTP
server is working properly.
Check the restricted and/or permitted domain

names, and adjust the settings as necessary.
email address was entered correctly.

Check with your network administrator to find

out whether the SMTP server is working
properly.
Check to make sure that the Scan File Utility
is running properly in that computer, or
whether it is already connected to another
scanner. Check to make sure that there are
no problems with any connections, such as
connected properly.
Check the password that is set in the

Increase the available space on the

destination computer's hard drive, then try
the operation again.
Check the versions of the Scan File Utility.
Try to perform the operation again after the

connection to the other scanner is
completed.
Check the Scan File Utility Settings.

Perform any or all of the following
procedures in order to lower the amount of
data and then try scanning and transmission
operation again: 1) lower the resolution of the
image data. 2) Change the image quality
setting to OCR. 3) Lower the number of
documents (pages) that are being scanned
at one time.

in the destination computer is running
properly. Check to make sure that there is no
software that utilizes the network, besides
Scan File Utility, running in the destination
computer. If the trouble is with the destination
computer, fix the problem.
Check to make sure that the personal

Address Book is running properly. Check to
make sure that there is no software that
utilizes the network, besides Scan File Utility,
also running on the computer that is running
the personal Address Book. If the trouble is
with the computer that is running the
personal Address Book, fix that problem.
Check the computer of each group member

as necessary and, if there is trouble in any of
those computers, fix that problem.
Check each error and fix the corresponding

problems.
Load paper.
provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

one-touch key.

provider.

provider.

provider.
provider.

provider.

provider.

provider.
provider.

provider.
provider.

provider.
Load paper.
Replace the toner cartridge immediately.
Open and close the front cover. If the same

message appears again contact your service
representative. If "C" and a 4-digit number
are displayed as well, inform the service
personnel of the displayed number.
For details, see the Document Finisher's

Operation Guide.
Check the paper.
Close the cover securely.
Close all covers securely.
Connect the network cables of the computer

and the machine properly.
Contact your service representative

immediately.
Clear the copy count from the management

mode.
Retransmit after a while. Contact network

administrator for check.
1) Install fax system, 2) Check the
connection of the flat cable. 3) Upgrade
firmware. 4) Repl main PWB. 5) Retransmit
after a while. 6) RTC memory is not mounted
or poor connection. 7) Connect network
cables properly. 8) Turn On main switch. 9)
Check the IP address or hostname in the Fax
driver and those registered in the scanner
NIC.
1) Secure memory area (delecte data in the

memory). 2) Add memory. 3) Retransmit
originals with lower resolution. 4) Divide
originals to be transmitted.
Print out or clear all scanned data. It is not

possible to copy or scan another original until
one of these two operations is performed.
Select whether or not you want to continue

and transmit only those documents that
have already been successfully scanned. If
you press the "Yes" key, the transmission
operation will begin automatically. If you
press the "No" key, the operation will be
cancelled and the touch panel will return to
the initial mode settings.
Remove the misfed originals with the main

switch turned ON (|).
Remove the misfed paper with the main

switch turned ON (|).
Connect the scanner NIC properly.
See the Document Finisher's Operation

Guide and replace the staple cartridge.
Remove the paper to resume copying.

Continue copying using another drawer.

Guide and remove the paper.
Replace the waste toner box. Two are

included in the box with each toner.
Change the orientation of the original. If the

[Start] key is pressed, same-sized copying
will be performed.
Pull out the drawer, check behind it, and
push it back in all the way.
Turn the main power switch off/on to reset.
Power Off, then disconnect the power plug

from the outlet and connect it again.
1) Turn On the main switch. 2) Retransmit

after a while.
Retransmit after a while.
Retransmit after interrupt has been cleared.

CS-3035 (2FD), CS- C0030 Fax PWB Problem. Processing with fax
4035 (2FF), CS-5035 software is disabled due to software or
(2FG) hardware issues.
CS-3035, CS-4035, C0070 Fax PWB Incompatability Detection
CS-5035 Problem. Fax software is not compatible
with MMI software.
CS-3035, CS-4035, C0100 Operation Unit PWB Backup Memory

CS-5035 Read/Write Error. Reading from or writing
to the backup memory cannot be
performed.
CS-3035, CS-4035, C0110 Operation Unit PWB Backup Memory

CS-5035 Data Problem. Data in the specified area
CS-3035, CS-4035, C0130 Fax Control PWB Software Switch

CS-5035 Checksum Error. A checksum error
occurred with the software switch value
stored in the flash ROM of the fax control
PWB.
CS-3035, CS-4035, C0150 Main PWB EEPROM Backup Memory

CS-5035 Read/Write Error 2. EEPROM backup
memory cannot be written or read.

CS-5035 Data Problem. A checksum error in
backup data is detected.
CS-3035, CS-4035, C0170 Accounting Count Error. A checksum

CS-5035 error in backup data of the accounting
counter is detected.
CS-3035, CS-4035, C0210 MMI Communication Problem. There is

CS-5035 no reply after 20 retries at
communication.
CS-3035, CS-4035, C0240 Printer Board Communication Problem.
CS-5035 There is no reply after 20 retries at
communication.
CS-3035, CS-4035, C0250 Scanner Network Board Communication

CS-5035 Problem. There is no reply after 20 retries
at communication.
CS-3035, CS-4035, C0280 Communication Problem With Fax
CS-5035 Control PWB And Main PWB. There is no
reply after 20 retries at communication.
CS-3035, CS-4035, C0320 Energy Save Communication Problem.

CS-5035 Communication errors from the
CS-3035, CS-4035, C0420 PF-70/PF-75 Communication Problem.

CS-5035 Communication errors from the
CS-3035, CS-4035, C0440 DF-71/DF-73/DF-75 Finisher

CS-5035 Communication Problem. Communication
errors from the communication
microcomputer on the main PWB. No
communication: there is no reply after 5
retries. Abnormal communication: a
communication error (parity or checksum
error) is detected five times in
succession.
CS-3035, CS-4035, C0450 M-2107 Mailbox Communication

CS-5035 Problem. Communication errors from the
CS-3035, CS-4035, C0470 Switchback Unit Communication

CS-5035 Problem. Communication errors from the
CS-3035, CS-4035, C0610 Bitmap Problem. There is a problem with
CS-5035 the data or address bus of the bitmap
DRAM. The DIMM on the memory PWB
does not operate correctly.

CS-5035 decompressed, rotated, relocated, or
time.
CS-3035, CS-4035, C0640 Hard Disk Drive cannot be accessed.
CS-5035
CS-3035, CS-4035, C0820 Fax Control PWB CG ROM Checksum

CS-5035 Error. A checksum error occurred with the
CS-3035, CS-4035, C0830 Fax Control PWB Flash Program Area

control PWB.
CS-3035, CS-4035, C0860 Fax Control PWB Software Switch
CS-3035, CS-4035, C0870 Graphics Data Transfer Problem. High

CS-5035 capacity data transfer between the fax
control PWB and the main PWB was not
normally performed even if the data
transfer was retried the specified times.
CS-3035, CS-4035, C0880 Fax PWB program archive problem.

CS-5035 When power is turned On, the
decompressed.
CS-3035, CS-4035, C0890 Fax PWB CG Font archive problem.

CS-5035 When power is turned On, the
decompressed.

with MMI software.
CS-3035, CS-4035, C1010 Cassette #1 Lift Motor error. At drawer
CS-5035 insertion, upper lift limit switch (ULLS)
does not turn On within 6 sec of upper lift
motor (ULM) turning On, and the ULLS
turning Off the ULM for 200ms. (Prompt:
"Remove and reinstall drawer.") After
removal and reinstallation of the drawer
the ULLS still does not turn On. This
problem occurrs 4 times consecutively.
During copying the ULLS does not turn
On within 200ms of the ULM turning On.
(Prompt: "Remove and reinstall drawer.")
After removal and reinstallation of drawer
the ULLS still does not turn On. This
CS-3035, CS-4035, C1020 Cassette #2 Lift Motor error. At drawer

CS-5035 insertion, lower lift limit switch (LLLS)
does not turn On within 6 sec of lower lift
motor (LLM) turning On, and the LLLS
turning Off the LLM for 200ms. (Prompt:
"Remove and reinstall drawer.") After
removal and reinstallation of the drawer
the LLLS still does not turn On. This
During copying the LLLS does not turn
On within 200ms of the LLM turning On.
(Prompt: "Remove and reinstall drawer.")
After removal and reinstallation of drawer
the LLLS still does not turn On. This
CS-3035, CS-4035, C1030 PF-70 optional cassette #3 lift motor
CS-5035 error. At drawer insertion, desk upper lift
limit switch (DULLS) does not turn On
within 10 sec of desk upper lift motor
(DULM) turning On. (Prompt: "Remove
and reinstall drawer.") After removal and
reinstallation of the drawer the DULLS
still does not turn On. This problem
occurrs 4 times consecutively.

CS-5035 error. At drawer insertion, desk lower lift
limit switch (DLLLS) does not turn On
within 10 sec of desk lower lift motor
(DLLM) turning On. (Prompt: "Remove
and reinstall drawer.") After removal and
reinstallation of the drawer the DLLLS still
does not turn On. This problem occurrs 4
times consecutively.
CS-3035, CS-4035, C1100 PF-75 (Left) Paper Deck Motor 1 error.

CS-5035 Exceeds 1 second overcurrent.
CS-3035, CS-4035, C1110 PF-75 (Right) Paper Deck Motor 2 error.

CS-5035 Exceeds 1 second overcurrent.
CS-3035, CS-4035, C1120 PF-75 (Right) Lift Motor 1 position

CS-5035 problem. Deck level switch 2 remains off
after 30 seconds of paper deck motor 2
operation.
CS-3035, CS-4035, C1130 PF-75 (Left) Lift Motor 2 position problem.

CS-5035 Deck level switch 1 remains off after 30
seconds of paper deck motor 1 operation.
CS-3035, CS-4035, C2000 Drive Motor Problem. LOCK ALM signal

CS-5035 remains high for 1 sec, 1 sec after the
CS-3035, CS-4035, C2500 Paper Feed Motor error. LOCK ALM
CS-5035 signal remains high for 1 sec, 1 sec after
the paper feed motor has turned On.
CS-3035, CS-4035, C2600 PF-70 Drive Motor error. No pulse is input

CS-5035 within 500ms of startup. No pulse is input
within 100ms of the previous pulse input.
CS-3035, CS-4035, C2600 PF-75 Paper Conveying Motor error. No

CS-5035 pulse is input within 500ms of startup. No
pulse is input within 100ms of the
previous pulse input.
CS-3035, CS-4035, C3100 Scanner Carriage Problem. Scanner

CS-5035 home position is not detected at
contact glass.
CS-3035, CS-4035, C3200 Exposure Lamp Problem. Non-lighting of

CS-5035 the exposure lamp is detected at the
CS-3035, CS-4035, C3300 CCD AGC Problem. After AGC correct

CS-5035 input is not obtained at the CCD.

CS-5035 Polygon motor does not stabilize speed

CS-5035 Stable Off is detected for 20 sec
stabilization.
CS-3035, CS-4035, C4200 BD Steady-State Problem. VTC detects a
CS-5035 Beam Detect error for 600ms after
CS-3035, CS-4035, C5300 Cleaning Lamp Broken Wire. While the

CS-5035 cleaning lamp is On, the broken wire
continuously.
CS-3035, CS-4035, C6000 Broken Fixing Heater Wire. At power On
CS-5035 or start of fixing control from sleep mode,
the detected temperature at thermistor 2
is below 40C/104F, 10 sec after fixing
heater M is turner On. At power On or
start of fixing control from sleep mode,
the detected temperature at thermistor 21
is below 40C/104F, 7 sec after fixing
heater S is turner On. During standby, the
detected temperatures of thermistor 1
and 2 become lower than 60C/140F.
CS-3035, CS-4035, C6020 Abnormally High Thermistor Temperature.

CS-5035 Thermistor 1 detectes 250C/482F.
Thermistor 2 detects 210C/410F.
CS-3035, CS-4035, C6050 Abnormally Low Thermistor Temperature.

CS-5035 Thermistor 2 detects 80C/176F or lower
when heater M is On, during copying.
Thermistor 1 detects 100C/212F or lower
when heater M & S is On, during copying.
CS-3035, CS-4035, C6400 Zero-Cross Signal Error. Main PWB does

CS-5035 not detect the zero-cross signal (Z
CROSS SIG) for 5 sec at power On, and
for 5 sec any other time.
CS-3035, CS-4035, C6410 Fuser Unit Connection Insertion Problem.

CS-5035 Absence of fuser unit is detected.
CS-3035, CS-4035, C6420 Fuser Unit Fuse Cut Problem. The fixing
CS-5035 temperature remains at 0C/32F for 30
sec continuously when the fixing heater is
On.
CS-3035, CS-4035, C7300 Toner Sensor Problem. While the toner
CS-5035 container sensor is On, the toner sensor
in the developing unit does not turn On
after the toner sensor turns Off and toner
is replenished from the toner container.
CS-3035, CS-4035, C7400 Image Formation Unit Connector

CS-5035 Insertion Problem. Absence of the image
formation unit is detected.
CS-3035, CS-4035, C7410 Drum Unit Connection Insertion Problem.
CS-5035 Absence of the drum unit is detected.
CS-3035, CS-4035, C7450 Image Formation Unit Fuse Cut Problem.

CS-5035 The input voltage is above 4.5v.
CS-3035, CS-4035, C7800 Broken External Thermistor Wire.

CS-5035 Thermistor on the environmental sensor
CS-3035, CS-4035, C7810 Short-Circuited External Thermistor.

CS-5035 Thermistor input value is 1.0v or less.
CS-3035, CS-4035, C8010 DF-71 Paper Conveying Motor Problem.

CS-5035 Paper conveying motor lock signal is
detected for 500ms or more during
activation.
CS-3035, CS-4035, C8030 DF-71 Paper Conveying Belt Problem. An
CS-5035 On-to-Off or Off-to-On state change of
the paper conveying belt home position
sensor is not detected within 2 sec of the
paper conveying belt clutch turning on.
CS-3035, CS-4035, C8140 DF-71 Finisher Tray Elevation Motor

CS-5035 Problem. The sort tray is not detected in
the home position within 30 sec of the
start of the tray elevation motor rotation.
CS-3035, CS-4035, C8170 DF-71 or DF-78 Front Side Registration
CS-5035 Motor Problem. If the front side
the front side registration home position
CS-3035, CS-4035, C8180 DF-71 or DF-78 Rear Side Registration

CS-5035 Motor Problem. If the rear side
the rear side registration home position
CS-3035, CS-4035, C8190 DF-78 Trailing Edge Registration Motor

CS-5035 Problem. If the trail edge registration
home position sensor is On at
the trail edge registration home position
CS-3035, CS-4035, C8210 DF-71, DF-73, DF-75, DF-78 Front

CS-5035 Stapler Moving Motor Error. Front stapler
home position sensor does not change
state from non-detection to detection
within 200ms of the start of front stapler
motor counterclockwise (forward)
rotation. During initialization, the front
detection within 600ms of the start of
front stapler motor clockwise (reverse)
rotation.
CS-3035, CS-4035, C8220 DF-71 Rear Stapler Moving Motor Error.
CS-5035 Rear stapler home position sensor does
not change state from non-detection to
stapler motor counterclockwise (forward)
rotation. During initialization, the rear
stapler motor clockwise (reverse) rotation.
CS-3035, CS-4035, C8300 DF-75 Booklet Stitcher Paper Ejection

CS-5035 Motor Problem.
CS-3035, CS-4035, C8310 DF-75 Booklet Stitcher Elevation Motor
CS-5035 Problem.
CS-3035, CS-4035, C8320 DF-75 Booklet Stitcher Rear Jog Motor
CS-5035 Problem.
CS-3035, CS-4035, C8330 DF-75 Booklet Stitcher Front Jog Motor
CS-5035 Problem.
CS-3035, CS-4035, C8340 DF-75 Booklet Stitcher Staple Motor
CS-5035 Problem.
CS-3035, CS-4035, C8350 DF-75 Booklet Stitcher Batch Processing
CS-3035, CS-4035, C8360 DF-75 Booklet Stitcher Stapler Shift
CS-3035, CS-4035, C8370 DF-75 Booklet Stitcher Paddle Motor
CS-5035 Problem.
CS-3035, CS-4035, C8380 DF-75 Booklet Stitcher Folding Problem.
CS-5035
CS-3035, CS-4035, C8390 DF-75 Booklet Stitcher Backup RAM Data
CS-5035 Problem.
CS-3035, CS-4035, C8410 DF-75 Punch Motor Problem.
CS-5035
CS-3035, CS-4035, C8420 DF-75 Booklet Stitcher Shift Motor
CS-5035 Problem.
CS-3035, CS-4035, C8430 DF-75 Booklet Stitcher Punch
CS-5035 Communication Problem.
CS-3035, CS-4035, C8440 DF-75 Booklet Stitcher Punch Sensor
CS-5035 Problem.
CS-3035, CS-4035, C8450 DF-75 Booklet Stitcher Side Punch
CS-5035 Sensor Problem.
CS-3035, CS-4035, C8460 DF-75 Booklet Stitcher Punch Backup
CS-5035 RAM Data Problem.
CS-3035, CS-4035, C8470 DF-75 Booklet Stitcher Punch Dust
CS-5035 Sensor Problem.
CS-3035, CS-4035, C8480 DF-75 Booklet Stitcher Broken Punch
CS-5035 Power Source Wire Problem.
CS-3035, CS-4035, C8500 M-2107 Mailbox Drive Motor Problem.
CS-5035 While the mailbox drive motor is driving,
Synchronization signals do not
synchronize continuously for 464ms
(motor lockup).
CS-3035, CS-4035, E001 Transmission in progress was cancelled

CS-5035 by operator.
CS-3035, CS-4035, E010 Destination computer could not be found
CS-5035 during data transmission. (An error
Book.
CS-3035, CS-4035, E011 Transmission was stopped due to

CS-5035 problems with the image data itself.
CS-3035, CS-4035, E012 The scanner attempted to transmit image

CS-5035 data, but was unable to access the
problem.
CS-3035, CS-4035, E020 An attempt to use the Send E-mail

CS-5035 function was made, but the scanner was
CS-3035, CS-4035, E021 The destination of the email is listed

CS-5035 under the restricted domain names, or is
names.
CS-3035, CS-4035, E022 The mail contained an email address that

CS-5035 the SMTP server could not find.
CS-3035, CS-4035, E023 The SMTP server is not operating

CS-5035 properly.
CS-3035, CS-4035, E024 SMTP Authentication error.

CS-5035
CS-3035, CS-4035, E030 The destination computer cannot be
CS-5035 found. Either the Scan File Utility is not
CS-3035, CS-4035, E031 The scanner attempted to transmit image

CS-5035 data, but the registered password did not
computer.
CS-3035, CS-4035, E032 During the scan-to-PC operation, the hard

CS-5035 drive on the destination computer ran out
of available space.
CS-3035, CS-4035, E033 The versions of the Scan File Utility do

CS-5035 not match.
CS-3035, CS-4035, E034 Transmission was not possible because
CS-5035 the Scan File Utility is communicating
CS-3035, CS-4035, E035 During group transmission, the number of

CS-5035 the save folder registered in the Scan File
CS-3035, CS-4035, E036 During compression of the scanned

CS-5035 image data, the data size went over the
maximum limit.
CS-3035, CS-4035, E039 The response received from the

CS-5035 destination computer under the Scan-to-
CS-3035, CS-4035, E059 A command received from the
CS-5035 transmitting computer was not an
CS-3035, CS-4035, E061 When selecting the group in the

CS-5035 destination computer under either the
the group.
CS-3035, CS-4035, E080 The FTP server cannot be found.

CS-5035
CS-3035, CS-4035, E081 The FTP server is failed to login.

CS-5035
CS-3035, CS-4035, E082 The storing path is incorrect.

CS-5035
CS-3035, CS-4035, E083 The error occurred in the FTP server.

CS-5035
CS-3035, CS-4035, E101 An error has occurred while selecting

CS-5035 multiple destinations.
CS-3035, CS-4035, E00000 or U00000 Fax Communication Error: No response
CS-5035 or line busy after the set number of
redials.
CS-3035, CS-4035, E00100 or U00100 Fax Communication Error: Transmission
CS-5035 was interrupted by a press of the
Stop/Clear key.
CS-3035, CS-4035, E00200 or U00200 Fax Communication Error: Reception was
CS-5035 interrupted by a press of the Stop/Clear
key.
CS-3035, CS-4035, E00300 or U00300 Fax Communication Error: Recording
CS-5035 paper on the destination unit has run out
during reception.
CS-3035, CS-4035, E00420 or U00420 Fax Communication Error: A relay request

CS-5035 was received from the host center but
CS-3035, CS-4035, E00421 or U00421 Fax Communication Error: F-code based

CS-5035 relay reception was interrupted because
of a mismatch in the specified F-code
relay box number.
CS-3035, CS-4035, E00430 or U00430 Fax Communication Error: Polling request

CS-5035 (confidential or reverse polling) was

CS-5035 bulletin board transmission was
CS-3035, CS-4035, E00431 or U00431 Fax Communication Error: Confidential

CS-5035 polling transmission was interrupted
CS-3035, CS-4035, E00431 or U00431 Fax Communication Error: A F-code

CS-5035 based bulletin board transmission was
interrupted because the specified F-code
confidential box was not registered.

box ID number.
CS-3035, CS-4035, E00432 or U00432 Fax Communication Error: A F-code

F-code confidential box number.

CS-5035 polling request was received but data was
CS-5035 bulletin board transmission request was
received but data was not present in the
F-code confidential box.

CS-5035 polling request was received but
encryption.


CS-5035 bulletin board transmission request was
received but interrupted because the
specific F-code confidential box was
being accessed.

CS-5035 reception was interrupted because the
not registered.

CS-5035 confidential reception or F-code based
relay reception was interrupted because
the specific F-code box was not
registered.
CS-5035 confidential reception or F-code based
relay command reception was interrupted
because the specific F-code box number
was being accessed.

CS-3035, CS-4035, E00450 or U00450 Fax Communication Error: The

CS-5035 destination transmitter disconnected
CS-3035, CS-4035, E00460 or U00460 Fax Communication Error: Encrypted
registered.
CS-3035, CS-4035, E00460 or U00460 Fax Communication Error: Ecrypted

CS-5035 reception request was received but
CS-3035, CS-4035, E00462 or U00462 Fax Communication Error: Ecryption

CS-3035, CS-4035, E00500 or U00500 Fax Communication Error: Multiple

CS-5035 communication was interrupted and the
after interruption.
CS-3035, CS-4035, E00600 or U00600 Fax Communication Error: The document

CS-5035 processor cover is open.
CS-3035, CS-4035, E00601 or U00601 Fax Communication Error: Document jam

CS-5035 or the document length exceeds the
maximum.
CS-3035, CS-4035, E00602 or U00602 Fax Communication Error: Image
CS-5035 scanning section problem
CS-3035, CS-4035, E00603 or U00603 Fax Communication Error: No document
CS-5035 feed.
CS-3035, CS-4035, E00604 or U00604 Fax Communication Error: Document
CS-5035 length exceeded the limit of the bitmap
memory capacity.

CS-5035 section cover open.
CS-5035 paper jam.
CS-3035, CS-4035, E00613 or U00613 Fax Communication Error: Image writing
CS-5035 section problem.
CS-3035, CS-4035, E00614 or U00614 Fax Communication Error: Nearly empty
CS-5035 of recording paper.
CS-3035, CS-4035, E00615 or U00615 Fax Communication Error: Empty of
CS-5035 recording paper.
CS-3035, CS-4035, E00620 or U00620 Fax Communication Error: Copier fixing
CS-5035 unit problem.
CS-3035, CS-4035, E00622 or U00622 Fax Communication Error: Copier drive
CS-5035 motor problem.
CS-3035, CS-4035, E00655 or U00655 Fax Communication Error: CTS was not
CS-5035 activated after RTS due to a modem
error.
CS-3035, CS-4035, E00656 or U00656 Fax Communication Error: Data was not
CS-5035 transmitted after CTS was activated due
to a modem error.
CS-3035, CS-4035, E00670 or U00670 Fax Communication Error: Power was cut
CS-5035 off during communication.
CS-3035, CS-4035, E00677 or U00677 Fax Communication Error: There was no
CS-5035 file to transmit in the memory
transmission mode.
CS-3035, CS-4035, E00690 or U00690 Fax Communication Error: System error.
CS-5035
CS-3035, CS-4035, E00700 or U00700 Fax Communication Error:
CS-5035 Communication was interrupted because
CS-3035, CS-4035, E00800 or U00800 Fax Communication Error: A page

CS-5035 transmission error occurred in G3 mode,
signal.
CS-5035 transmission error re-occurred in G3
mode.
CS-5035 reception error occurred in G3 mode. An

CS-5035 reception error occurred in G3 mode. A

CS-5035 in G3 mode was interrupted by a signal










of our make).


was exceeded (ECM).




(ECM).


signal reception.




MPS signal.

EOM signal.

EOP signal.


units of our make).



(ECM).

(ECM).

(ECM).


(ECM).

during handshake.


reception.



CS-3035, CS-4035, E01100 or U01100 Fax Communication Error: Reception in

CS-5035 G3 mode was interrupted by a signal

unit.

DIS signal.

DTC (NSC) signal.


an FTT signal.






an MCF signal.

an RTP signal.

an RTN signal.

PIP signal.

PIN signal.


PPR signal (ECM).
















protocol).





reception.


V.34 mode.

signal.
CS-3035, CS-4035, E01400 or U01400 Fax Communication Error: An invalid one-

CS-5035 touch key was specified during
communication.
CS-3035, CS-4035, E01500 or U01500 Fax Communication Error: A
CS-5035 communication error occurred when
called in V.8 mode.
CS-5035 communication error occurred in phase 2
was not detected.

CS-5035 communication error occurred before

detected.

detected.

communication speed between the units
symbol speed occurs). After MPh
cut.
CS-3035, CS-4035, E02000 or U02000 Fax Communication Error: Relay

CS-5035 broadcast was refused by a relay station
CS-3035, CS-4035, E02100 or U02100 Fax Communication Error: A relay

CS-5035 command failed because the destination
capability.
CS-5035 command from a command station failed
specified.
CS-5035 broadcast was requested to a relay

CS-5035 relay broadcast transmission failed
because the data registered in the F-code
relay box was deleted.
CS-3035, CS-4035, E02303 or U02303 Fax Communication Error: Receiving
CS-5035 station information was not normally

received.
CS-3035, CS-4035, E02400 or U02400 Fax Communication Error: An interoffice

CS-5035 F-code based relay transmission was
specified relay box number.

CS-5035 was present in the destination unit when
CS-3035, CS-4035, E03100 or U03100 Fax Communication Error: In reverse

CS-5035 polling, although no original was set in the
complete.
CS-3035, CS-4035, E03200 or U03200 Fax Communication Error: In confidential
CS-5035 polling reception, data was not
destination unit.
CS-3035, CS-4035, E03200 or U03200 Fax Communication Error: In interoffice

CS-5035 F-code based bulletin board reception,
data was not stored in the box specified
by the destination unit.
CS-3035, CS-4035, E03300 or U03300 Fax Communication Error: In polling

CS-5035 reception from a unit of our make,
telephone number.
telephone number.
CS-3035, CS-4035, E03400 or U03400 Fax Communication Error: Polling
CS-5035 reception was interupted because of a

CS-5035 polling reception, the specified

number was not registered in the
destination unit.

CS-5035 destination was being accessed.
CS-5035 polling reception was interrupted because
box numbers.

CS-5035 F-code based bulletin board reception
number.

CS-5035 polling reception failed because the
destination unit.
CS-3035, CS-4035, E03700 or U03700 Fax Communication Error: Interoffice F-

CS-5035 code based bulletin board reception failed
because the destination unit had no F-
code based bulletin board transmission
capability, or data was not stored in any
F-code confidental box in the destination
unit.

CS-5035 confidential box specified for confidential
destination unit.
CS-5035 F-code based transmission mode, the
specified F-code box number was not

CS-5035 transmission failed because the
capability.
destination unit had no F-code based
reception capability.
CS-3035, CS-4035, E04200 or U04200 Fax Communication Error: In encrypted

CS-5035 tranmission, the specified encryption box


did not agree.


CS-5035 reception was interrupted because of a
CS-3035, CS-4035, E05000 or U05000 Fax Communication Error: In

CS-5035 transmission with a specified number, the
CS-3035, CS-4035, E05100 or U05100 Fax Communication Error: Password
CS-5035 check transmission or restricted

CS-5035 check reception was interrupted because
the permit ID numbers did not match.

CS-5035 check reception was interrupted because
the permitted numbers did not match.
CS-3035, CS-4035, E09000 or U09000 Fax Communication Error: G3

CS-5035 communication was attempted but failed
machine.
CS-5035 broadcast was requested from a
during reception.
CS-3035, CS-4035, E12000 or U12000 Fax Communication Error: In F-code
CS-5035 based relay reception memory
overflowed.
CS-3035, CS-4035, E12100 or U12100 Fax Communication Error: Relay was
CS-5035 commanded but memory overflowed in
CS-3035, CS-4035, E14000 or U14000 Fax Communication Error: Memory

CS-5035 overflowed during confidential reception.

CS-5035 overflowed in F-code based confidential
reception.
CS-5035 overflowed in the destination unit during

interoffice F-code based transmission.

CS-5035 overflowed during memory reception.

transmission.
CS-5035 transmission failed because a decoding
error occurred.

CS-5035 failed because an error occurred during
JBIG encoding.
CS-3035, CS-4035, E19400 or U19400 Fax Communication Error: Reception

JBIG encoding.
CS-3035, CS-4035, "Add paper (top Is the indicated cassette out of paper?
CS-5035 cassette)."
CS-3035, CS-4035, "Add paper in drawer." There is no paper in the drawer [cassette]
CS-5035 indicated.
CS-3035, CS-4035, "Add toner." There is insufficient toner in the toner
CS-5035 cartridge.
CS-3035, CS-4035, "Add toner to resume There is not enough toner in the copier.
CS-5035 copying."
CS-3035, CS-4035, "Attach Finisher"
CS-5035
CS-3035, CS-4035, "Call for Service" Maintenance by qualified service
CS-5035 personnel is required.
CS-3035, CS-4035, "Cannot staple this size." Stapling is not possible on small size
CS-5035 paper.
CS-3035, CS-4035, "Check domain name and The scanners domain name and host
CS-5035 host name." name have not been registered properly.
CS-3035, CS-4035, "Check paper size." No paper that can be used in the selected
CS-5035 mode is loaded.
CS-3035, CS-4035, "Check the DB Assistant The DB Assistant cannot be found.
CS-5035 PC. Contact
Administratior."
CS-3035, CS-4035, "Check the waste punch The hole punch chad container in the
CS-5035 box." optional Document Finisher is not set
properly.
CS-3035, CS-4035, "Check XX cover." Are any covers open? Does the message
CS-5035 indicate which cover is open?
CS-3035, CS-4035, "Clean the slit glass for The slit glass is dirty. This may result in
CS-5035 original feed from the DP." black lines or blemishes appearing on
copies when you use the optional
Document Processor.
CS-3035, CS-4035, "Close Document The Document Processor original cover

CS-5035 processor cover." of the optional document processor is
open.
CS-3035, CS-4035, "Close xxx cover x." The cover indicated is open.
CS-5035
CS-3035, CS-4035, "Communication error." There is a networking problem.
CS-5035 when scanning.
CS-3035, CS-4035, "Communication Error" An error has occurred during a fax

CS-5035 transmission or fax reception.
CS-3035, CS-4035, "Communication time out A network cable was disconnected while
CS-5035 has occurred." on PC. data was transmitted.
CS-3035, CS-4035, "DB Assistant Server error. Communication could not be continued
CS-5035 Contact administrator." because an error occurred with the DB
Assistant or with the computer on which it
is installed.
CS-3035, CS-4035, "DB Assistant Server is in DB Assistant is currently communicating

CS-5035 use. Try again later." with another scanner.
CS-3035, CS-4035, "DB Assistant Server The versions of the DB Assistant do not
CS-5035 version is different. match.
Contact administrator."
CS-3035, CS-4035, "Destination address is not The entered number has not been
CS-5035 being registered." registered.
CS-3035, CS-4035, "Destination PC's The ScanFile Utility is not running.

CS-5035 application is out of order."
when scanning.
CS-3035, CS-4035, "Destination PC's is in The destination computer and the
CS-5035 use. Try again later." when scanner are currently communicating.
scanning.
CS-3035, CS-4035, "Destination PC's system There is a problem with the destination
CS-5035 error." PC.
CS-3035, CS-4035, "Destination PC's version The versions of the Addressbook do not
CS-5035 is different. Contact match.
administrator."
CS-3035, CS-4035, "Duplex tray inoperable, The duplex unit is out of order and duplex
CS-5035 call service." copying is not possible.
CS-3035, CS-4035, "E-mail size exceeds data The email size exceeds the data capacity.
CS-5035 capacity."
CS-3035, CS-4035, "Empty the waste punch The hole punch chad container in the
CS-5035 box." optional Document Finisher is full.
CS-3035, CS-4035, "Error ocurred at FTP Storage has failed because of

CS-5035 Server. Please contact unexpected response from the FTP
administrator." server.
CS-3035, CS-4035, "Exceeds pre-registered Copy limit for this ID-code has been
CS-5035 copying quantity." reached. No copying possible.
CS-3035, CS-4035, "Fax connection has been Transmission failed because data amount
CS-5035 cut." on PC. (traffic) on the network was too large.
CS-3035, CS-4035, "Fax connection could not 1) The fax system is not installed. 2)
CS-5035 be made for the following C0280 has occurred. 3) Fax software is
possible reasons: * The not compatible with the NW-FAX
FAX main unit isn't turned functions. 4) Main PWB is not compatible
On. * Network FAX with the NW-FAX functions. 5) NIC is
address is wrong. * A fault being initialized. 6) Diagnostic code of
has occurred at the fax NIC has occurred. 7) Network cable is
machine." when faxing disconnected. 8) Main switch is Off. 9) IP
from PC. address or hostname is not correct.
CS-3035, CS-4035, "FAX memory is full." on Fax memory became full while
CS-5035 PC. transmission was performed.
CS-3035, CS-4035, "Finisher is out of order. The optional Document Finisher is out of
CS-5035 Detach Finisher." order and cannot be used for the
moment.
CS-3035, CS-4035, "Load XX paper in The Fixed Size mode is selected in the
CS-5035 cassette." Paper Feed Selection setting. Or the
sizes of the received documents and the
paper in the selected drawer are not
compatable for printing.
CS-3035, CS-4035, "Memory Full." when The copier memory is full. Exceeds 322
CS-5035 copying. pages with standard (64MB) of memory.
Exceeds 70,000 pages with optional
20GB HDD. Yield based on A4 sized
original, 6% fill. Exceeds 999 originals
scanned consecutively.
CS-3035, CS-4035, "Memory Full." when The memory has reached it's capacity.
CS-5035 transmitting.
CS-3035, CS-4035, "Network error has A connection error of scanner NIC

CS-5035 occurred." on PC. occurred while data was transmitted.
CS-3035, CS-4035, "Network scanner A system error has occurred on the

CS-5035 interface error." scanner.
CS-3035, CS-4035, "No DC Loop" or "No Dial The modular cord may not be connected
CS-5035 Tone" properly to the line jack (L) on the fax.
Either that, or there is a problem with the
telephone line.
CS-3035, CS-4035, "No destination address The selected destination is not registered.
CS-5035 being registered."
CS-3035, CS-4035, "No encryption code is The destination was dialed using a one-
CS-5035 registered." touch key that was designated for
Encrypted Transmission, but the
Encrypted Transmission was not possible
because the corresponding Encryption
Key is no longer registered in your fax.
CS-3035, CS-4035, "No Response" Dialing was accomplished, but connection

CS-5035 to the other party was not possible.
CS-3035, CS-4035, "Out of staples. Add There are no staples in the optional
CS-5035 staples." Document Finisher.
CS-3035, CS-4035, "Overflow of original The number of scanned pages exceeds
CS-5035 pages. Scanned 999, the maximum that can be
documents were sent." transmitted at one time. When
transmitting under settings such as "2-
sided" or "booklet" there may be a case
where only 998 pages can be scanned
and transmitted.
CS-3035, CS-4035, "Paper capacity exceeded. The maximum number of sheets that can
CS-5035 Remove paper from be stored on the optional Document
Finisher." Finisher has been exceeded.
CS-3035, CS-4035, "Paper drawer is out of The drawer currently in use is out of order
CS-5035 order. Select another and cannot be used.
paper drawer."
CS-3035, CS-4035, "Paper Misfeed." Paper has jammed somewhere in the

CS-5035 machine. A document has jammed in the
Document Processor.
CS-3035, CS-4035, "Paper misfeed. Careful Copier will stop ant the location of the
CS-5035 for Drum." misfeed will appear on the message
display.
CS-3035, CS-4035, "PC of personal address The destination Addressbook and the
CS-5035 list is in use. Try again scanner are currently communicating.
later."
CS-3035, CS-4035, "Ready to copy. Add There is not enough toner in the copier.
CS-5035 toner." Only one copy can be made at a time.
Low toner indication.
CS-3035, CS-4035, "Receive document in Data for received documents was stored
CS-5035 memory. in memory (Memory Reception) because
there was no paper in any of the drawers.
CS-3035, CS-4035, "Registration Full." The registration is full.

CS-5035
CS-3035, CS-4035, "Remove paper from inner Paper has been misfed inside the
CS-5035 tray of Finisher." optional Document Finisher.
CS-3035, CS-4035, "Replace the waste toner The waste toner box is fill with waste
CS-5035 box." toner.
CS-3035, CS-4035, "Reposition original." The orientation of the original and the
CS-5035 selected paper are different.
CS-3035, CS-4035, "Sender (user) is not User number 001 is not registered in the
CS-5035 registered. Contact "Select sender name" list on this scanner.
administrator."
CS-3035, CS-4035, "Set drawer." One of the drawers [cassettes] is not

CS-5035 closed properly.
CS-3035, CS-4035, "SMTP Authenticaion The MFP cannot login to the SMTP
CS-5035 error. Contact server.
administrator."
CS-3035, CS-4035, "System error. Main switch A system error has occurred.
CS-5035 off/on."
CS-3035, CS-4035, "System error. Disconnect A system error has occurred.
CS-5035 power plug from the
socket."
CS-3035, CS-4035, "The FAX cannot be used" 1) The main switch is Off and memory
CS-5035 on PC. reception is set. 2) Fax is being reset.
CS-3035, CS-4035, "The FAX is in use" on PC. The following functions are current in use:
CS-5035 copying, fax printing, fax setting, fax relay,
remote diagnosis, printing interrupt
occurs during transmission, network
scanner in use, maintenance mode in
use.
CS-3035, CS-4035, "The file was not saved. The hard disk capacity is exceeded or the
CS-5035 Check the destination same file name has been sent from more
PC." than one scanner at a time.
CS-3035, CS-4035, "The number of FAX NW-FAX transmission was tried when 50
CS-5035 transmission reservations items of fax transmission was reserved.
has reached maximum."
on PC.
CS-3035, CS-4035, "The job has been The interrupt key was pressed while
CS-5035 interrupted at the FAX transmission was performed.
operation panel." on PC.
CS-3035, CS-4035, "The Path attempted to The storage folder is ot found or the path
CS-5035 use for saving does not to the storage folder is incorrect.
exist."
CS-3035, CS-4035, "This name is already in This name is already in use.
CS-5035 use. Input new name
again."
CS-3035, CS-4035, "This number is already in This number is already in use.
CS-5035 use. Input new number
again."
CS-3035, CS-4035, "Time For Maintenance" Maintenance by qualified service
CS-5035 personnel is required.
CS-3035, CS-4035, "Unable to find destination There is a problem at your computer.
CS-5035 PC. Check the PC."
CS-3035, CS-4035, "Unable to find FTP

CS-5035 server. Contact
administrator."
CS-3035, CS-4035, "Unable to find PC of There is a problem at the computer

CS-5035 personal address list." where the addressbook resides.
CS-3035, CS-4035, "Unable to find SMTP There is a networking problem to your

CS-5035 server. Contact SMTP server.
administrator."
CS-3035, CS-4035, "Unable to Log in to the Login to the FTP server has failed.
CS-5035 FTP server."
CS-3035, CS-4035, "Unable to use scanner." Network is not connected.

CS-5035
CS-3035, CS-4035, "Wrong password." Wrong password has been entered.
CS-5035
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn safety switch Off/On > 20 Start > Execute > Start
10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.

First try U906 partial reset. If 24 Start > Execute > Start (tech
code immediately returns only)
format hard drive: 10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.


Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.




transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
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all other modems
Service Checks
1) Repl fax card.
1) Update firmware, 2) Install compatible fax

card (Fax Sys (F) of Fax Sys (J)).
1) Replace Main PWB EEPROM 3 and 4.
This code is stored but no displayed. 1) Run

simulation U020 (initialize RAM), 2) Repl
backup RAM.
1) Repl fax card.
1) Reload firmware, 2) Repl main PWB

EEPROM 1 and 2. 3) Repl main PWB.
This code is stored but not displayed. 1)

Reload firmware, 2) Repl main PWB
EEPROMs. 3) Repl main PWB, 4) Contact
1) Reload firmware, 2) Repl main PWB

EEPROMs. 3) Repl main PWB, 4) Contact
1) Repl main PWB.
1) Reseat YC43 @ main PWB, and the

connection to the printer PWB, 2) Repl

connection to the memory PWB, 2) Repl
1) Repl main PWB.

connection to the deck main PWB or desk
main PWB, 2) Repl deck main PWB or desk
1) Reseat YC4 & YC5 @ main PWB, and

CN2 @ finisher main PWB, 2) Repl finisher
1) Reseat YC3 @ main PWB, and CN1 @

mailbox main PWB, 2) Repl mailbox main
1) Reseat YC3 @ main PWB, 2) Repl

switchback unit main PWB, 3) Repl main
PWB.
1) Reseat the main DIMM, 2) Repl main
DIMM, 3) Repl main PWB.

Repl main PWB.
1) Power Off/On 2) Reseat YC49 @ main

PCB, 3) Reformat HDD, 4) Repl main PWB







YC13 @ main PWB, 3) Check for open
motor coil. Repl lift motor, 4) Check YC13-B9
@ main PWB goes low when upper lift switch
is OFF. If no, replace upper lift switch, 5)
Repl main PWB.

YC13 @ main PWB, 3) Check for open
motor coil. Repl lift motor, 4) Check YC13-
B15 @ main PWB goes low when lower lift
5) Repl main PWB.
switch.

switch.





drive motor, 5) Repl main PWB.
paper feed motor, 5) Repl main PWB .

5) Repl desk main PWB, 6) Repl main PWB.

conveying motor, 5) Repl deck main PWB. 5)
Repl main PWB.

@ main PWB, and YC4 @ scanner PWB, 3)
Reseat YC4 (scanner home position switch)
@ scanner PWB, 4) Repl home position
switch, 5) Repl scanner motor, 6) Repl
1) Reseat YC3 @ scanner PWB, 2) Reseat

conn @ inverter PCB, 3) Reseat YC34 @
main PWB, 4) Pinout harnass, 5) Repl lamp
& inverter PWB, 6) Repl main PWB.
1) Reseat connectors @ CCD PWB and

YC34 @ main PWB, 2) Pinout harnass, 3)
Repl lamp & inverter PWB, 4) Repl CCD
1) Reseat YC8 @ main PWB & @ laser unit,

Check YC2-1 @ main PWB for 24vdc. If
YC8-10 @ main PWB for 24vdc. If absent,
repl main PWB.

Check YC2-1 @ main PWB for 24vdc. If
YC8-10 @ main PWB for 24vdc. If absent,
repl main PWB.
main PWB.
1) Repl cleaning lamp, 2) Repl main PWB.
1) Check that thermistor 1 and 2 are

contacting heat roller & clean, and securely
connected (check YC10 @ main PWB), 2)
Check thermal switch, 3) Check fixing
heaters M & S.
1) Shorted thermistor 1 or 2. Replace

thermistor 1 or 2, 2) Replace power source
PWB,
1) Open thermistor. Check that thermistor 1

and 2 are contacting heat roller & clean and
not infinite resistance, 2) Reseat YC10 @
main PWB, 3) Check thermal switch, 3)

voltage. 2) Reseat YC1-3 @ main PWB and
YC2-6 @ power source PWB. 3) Check for
zero-cross signal YC2-6 @ power source
PWB. If absent, repl PSU (what waveform is
expected?), 3) If present, repl main PWB.
1) Read resistance across thermistors. If

infinite resistance replace thermistor, 2)
Check YC10 @ main PWB, 3) Pinout
harnass.
1) Replace toner container, 2) Reseat toner
sensor connector, 3) Repl toner sensor, 4)
Repl toner container sensor.


1) Reseat YC16-B7,B8,B9 @ main PWB

humidity sensor.
1) Reseat YC16-B7,B8,B9 @ main PWB

humidity sensor.
1) Check paper conveying motor PWB

connectors, 2) Pinout harnass, 3) Repl paper
1) Reseat paper conveying belt clutch

connector and home position senser, 2)
Adjust the paper conveying belt so that it is in
phase, 3) Repl paper conveying belt clutch,
4) Repl paper conveying belt home position
sensor, 4) Check whether internal tray unit or
front cover catches are damaged.
1) Reseat tray elevation motor connector, 2)

1) Reseat front side registration motor & HP
Repl front side registration motor, 4) Repl
front side registration motor HP sensor, 5)
1) Reseat rear side registration motor & HP

Repl rear side registration motor, 4) Repl rear
side registration motor HP sensor, 5) Repl
finisher main PWB.

PWB.

main PWB.
main PWB.

1) Run mailbox communication test mode. If
there is any communication problem replace
mailbox drive motor, or mailbox main PWB.


running properly.




properly.
Consult with your network administrator to
verify that the login Account Name and
Password required for SMTP Authentication
are correct.
connected properly.



completed.

at one time.

the personal Address Book. If the trouble is

Confirm that the network cable is properly

connected. Verify the host name or the IP
address of the FTP server is set correctly.
Also contact the network administrator to
confirm that the FTP server is properly
operating.
Login to the FTP server has failed. Check to

see if the username and the password have
been properly set.
The storage folder is not found or the path to
the storage folder is incorrect. Check to see if
the storage folder in the FTP server matches
the path setting registered in this machine.
Storage has failed because of an unexpected

response from the FTP server. Contact the
server administrator to check to see if writing
is permitted to the login user account.

problems.
Load paper.
provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

one-touch key.

provider.

provider.

provider.
provider.

provider.

provider.

provider.
provider.

provider.
provider.

provider.
Load paper. If the same type of paper is
loaded in another cassette in the same
orientation, you can press either one of the
paper select keys on the left of the touch
panel to switch to the cassette for copying.
Load paper.
Replace the toner cartridge and waste toner

tank as soon as possible.
Connect the optional Document Finisher

securely to the copier.
Contact your service representative. If "C"
and a 4-digit number are displayed as well,
inform the service personnel of the displayed
number.
For details, see the Document Finisher's
Operation Guide.
Check the correct domain name and host
name.
Check the paper.
Make sure that the DB Assistant is running

properly on the computer on which it is
installed.
Set the hole punch chad container properly.

Clean the slit glass using the cleaning cloth
supplied with the document processor.
Close the cover securely.
If you are using the Scan to PC function,

check the status of the destination computer
and then try the operation again. If you are
using the Send E-mail function, check to
make sure that the SMTP server is running,
or consult your network administrator. If you
are using the DB Assistant function, check to
make sure that the DB Assistant is installed
on the computer.
Check the error code - that indicates the

origin of the error - on the corresponding
Transmission Report (or Reception Report)
that is printed out in order to confirm the
cause of the error.
Connect the network cables of the computer

and the machine properly.
Consult with your network administrator.
Wait for a while and then try the operation

again.
Consult with your network administrator.
Check the correct number and enter it again.
Check to make sure thaqt the ScanFile Utility

is runing at the destination computer.
again.
Check the status of the destination computer

and then try the operation again.
Consult your network administrator.
Contact your service representative

immediately.
Reduce the number of pages being

transmitted, or lower the scaning resolution,
and try to transmit again.
Dispose of the waste hole punch chads.
Contact the server administrator or others to

check to see is writing is permitted to the
login user account.
Clear the copy count from the management

mode.
Retransmit after a while. Contact network

administrator for check.
1) Install fax system, 2) Check the

connection of the flat cable. 3) Upgrade
firmware. 4) Repl main PWB. 5) Retransmit
after a while. 6) RTC memory is not mounted
or poor connection. 7) Connect network
cables properly. 8) Turn On main switch. 9)
Check the IP address or hostname in the Fax
driver and those registered in the scanner
NIC.
1) Secure memory area (delecte data in the

memory). 2) Add memory. 3) Retransmit
originals with lower resolution. 4) Divide
originals to be transmitted.

Load paper of the size and type indicated in
the message display. Load paper of the
same size as that of the received documents.
Print out or clear all scanned data. It is not

possible to copy or scan another original until
one of these two operations is performed.
Select whether or not you want to continue

and transmit only those documents that
have already been successfully scanned. If
you press the "Yes" key, the transmission
operation will begin automatically. If you
press the "No" key, the operation will be
cancelled and the touch panel will return to
the initial mode settings.
Connect the scanner NIC properly.
Restart the scanner.
Check the connection of the phone line to

the line jack (L). Or contact your telephone
company.
Register that destination or select another

one.
Register the corresponding Encryption Key is

in the associated memory location in your
fax.
Check with the other party.

Guide and replace the staple cartridge.
Transmit any further pages separately.
Remove the copies from the Document

Finisher.

Continue copying using another drawer.
Refer to the Operation Guide for your copier

and remove jammed paper without leaving
any loose scraps. Refer to the Operation
Guide for your copier and remove the
jammed original document. Reset the
originals in the Document Processor, then
press Start.
Leave the machine On and follow the

prompts on the screen. Be sure not to touch
the drum area that is located inside the
machine when removing the jammed paper.
Wait a while and then try the operation again.
Once you load paper into one of the drawers,

the documents that were stored in memory
will be printed out. If "Add paper (top
cassette)" is also displayed at the same time,
load paper into that drawer. If a specific size
is indicated as well in the message display,
load paper of that particular size.
Delete any unnecessary items and try the

procedure again.
Guide and remove the paper.
Change the orientation of the original. If the

[Start] key is pressed, same-sized copying
will be performed.
First register a user under that number
(scanner sender defaults to 001) or turn the
"Selec. Of senders (users)" setting to Off,
then select another user.
Pull out the drawer, check behind it, and

push it back in all the way.
Consult your network administrator to verify
that the login account name and password
required for SMTP Authentication are correct.
Turn the main power switch off/on to reset.
Disconnect the power plug from the outlet

and connect it again.
1) Turn On the main switch. 2) Retransmit

after a while.
If the amount of data exceeds the maximum

hard disk capacity as registered in the
ScanFile Utility on the destination computer,
increase the available space on your
computer's hard disk and then try the
operation again. If data with the same file
name has been sent from more than one
scanner at a time, the data can not be saved.
again, or change the file name.

Retransmit after interrupt has been cleared.
Check to see if the storage folder in the FTP

server matches the path setting registered in
this machine.
Register a different name.
Register a different number.
Check to make sure that the ScanFile Utility

is running and the computer is able to
receive data.
address of the FTP server is not set correctly.
Also contact the administrator or appropriate
person to confirm that the FTP server is
properly operating.
If the Addressbook software is not running on

your computer, start it up. If it is already
running, make sure that your computer is
connected properly to the network and the
network cable is connected properly to the
scanner interface card.
Check to make sure that the network cable is

connected securely and properly. If this
message appears immediately after turning
the scanner On, wait a while (~2 minutes)
while the scanner warms up. In any other
case, check to make sure that the SMTP
server is running, or consult with your
network administrator.
Check to see if the storage folder in the FTP

server matches the path setting registered in
this machine.
Check to make sure the the network cable is
connected securely and properly. If this
the scanner On, wait a while (~2 minutes)
while the scanner warms up.
Enter the correct password.
CS-3050, CS-4050, "Acceptable staple count Is the acceptable staple count exceeded?
CS-5050 exceeded."
CS-3050, CS-4050, "Add paper in cassette #." Is the indicated cassette out of paper?
CS-5050
CS-3050, CS-4050, "Add paper in MP tray." Is the paper of the specified size loaded
CS-5050 in the multipurpose tray?
CS-3050, CS-4050, "Add staples." Has the document finisher run out of
CS-5050 staples?
CS-3050, CS-4050, "Add toner."

CS-5050
CS-3050, CS-4050, "An error has occurred." An internal error has occurred.Make a
CS-5050 note of the error code number displayed
on the panel. See above.
CS-3050, CS-4050, "Box Limit Exceeded." Document Box is full, and no further
CS-5050 storage is available; Job is cancelled.
Repeat Copy Box is full, and no further
repeat copy is available.
CS-3050, CS-4050, "Cannot connect to

CS-5050 Authentication Server."
CS-3050, CS-4050, "Cannot duplex print on Did you select a paper size/type that
CS-5050 this paper." cannot be duplex printed?
CS-3050, CS-4050, "Cannot execute this job." Job is restricted by Job Accounting.
CS-5050
CS-3050, CS-4050, "Cannot offset this paper." Did you select a paper size that cannot
CS-5050 be offset (A3, B4, A5R, B6R, Folio,
Ledger, Statement, & 8K)?
CS-3050, CS-4050, "Cannot punch this paper Did you select a paper size/type that
CS-5050 type." cannot be punched?
CS-3050, CS-4050, "Cannot staple this paper." Did you select a paper size/type that
CS-5050 cannot be stapled?
CS-3050, CS-4050, "Check the cover." Are any covers open? Does the message
CS-5050 indicate which cover is open?
CS-3050, CS-4050, "Check the document Is the document processor open? Is the
CS-5050 processor." top cover of the document processor
open?
CS-3050, CS-4050, "Check the finisher." Is the document finisher set correctly?"
CS-5050
CS-3050, CS-4050, "Clean the slit glass." Dirt has been identified on the slit glass.
CS-5050
CS-3050, CS-4050, "Empty the punch waste The punch waste box of the 3,000 sheet
CS-5050 box." finisher is full.
CS-3050, CS-4050, "Failed to specify Job Job accounting is not specified in the
CS-5050 Accounting." print driver.
CS-3050, CS-4050, "Failed to store job

CS-5050 retention data."
CS-3050, CS-4050, "Fax box limit exceeded." Fax box is full, and no further storage is
CS-5050 available.
CS-3050, CS-4050, "Finisher tray is full of Is the acceptable storage capacity

CS-5050 paper." exceeded for the document finisher tray?"
CS-3050, CS-4050, "Folding tray is full of Is the acceptable storage capacity

CS-5050 paper." exceeded for the folding tray of the 3,000
sheet document finisher?"
CS-3050, CS-4050, "Hard Disk error. Job is An error has occurred on the hard disk.
CS-5050 cancelled. Press [End] ##"
CS-3050, CS-4050, "Incorrect Login User

CS-5050 Name or Password."
CS-3050, CS-4050, "Job Accounting restriction The print count exceeded the acceptable
CS-5050 exceeded." count restricted by Job Accounting.
CS-3050, CS-4050, "Job Separator is full of Is the maximum capacity of the job
CS-5050 paper." separator tray exceeded?
CS-3050, CS-4050, "KPDL error." A PostScript error has occurred.
CS-5050
CS-3050, CS-4050, "Mailbox tray is full of
CS-5050 paper."
CS-3050, CS-4050, "Memory card error. Job is Memory Card Error: Format error.
CS-5050 cancelled. Press [End].
Code: 01
CS-3050, CS-4050, "Memory card error. Job is Memory Card Error: Insufficient memory
CS-5050 cancelled. Press [End]. card space to complete this operation.
Code: 04
CS-3050, CS-4050, "Memory card error." Was the memory card (Compact Flash)
CS-5050 removed while being accessed? Was a
valid memory card inserted?
CS-3050, CS-4050, "Memory is full." Unable to continue the job, as the

CS-5050 memory is used up."
CS-3050, CS-4050, "Memory Is Low" Logic Lockup

CS-5050
CS-3050, CS-4050, "Paper Jam. ###" Make a note of the jam location number
CS-5050 displayed on the panel. Leave the
machine On.
CS-3050, CS-4050, "Print overrun." Warning. Low printer memory.
CS-5050
CS-3050, CS-4050, "Removable memory An error has occurred on the USB stick
CS-5050 error." memory or Compact Flash memory.
CS-3050, CS-4050, "Removable memory was

CS-5050 removed."
CS-3050, CS-4050, "Replace all originals and
CS-5050 press [Continue]."
CS-3050, CS-4050, "Replace the waste toner The waste toner box is full.
CS-5050 box."
CS-3050, CS-4050, "Reset all originals in the Are there any originals left in the
CS-5050 document processor." document processor?
CS-3050, CS-4050, "Scanner memory is full." Scanning cannot be performed due to

CS-5050 insufficient memory for the scanner. Is the
acceptable scanning count exceeded?
CS-3050, CS-4050, "Scanner Paused" DMA transmission of compressed,
CS-5050 ecompressed, rotated, relocated, or
time.
CS-3050, CS-4050, "Set the folding tray." Is the folding tray correctly installed to the
CS-5050 3,000 sheet capacity document finisher?
CS-3050, CS-4050, "Set the folding unit." Is the folding tray correctly installed to the
CS-5050 3,000 sheet capacity document finisher?
CS-3050, CS-4050, "Set the punch waste The waste toner box is not installed
CS-5050 box." correctly.
CS-3050, CS-4050, "Set the waste toner box." The waste toner box is not installed
CS-5050 correctly.
CS-3050, CS-4050, "Staple error." The location of the jam will be indicated
CS-5050 on the panel. Leave the machine On.
CS-3050, CS-4050, "Staple jam." The location of the jam will be indicated
CS-5050 on the panel. Leave the machine On.
CS-3050, CS-4050, "The ID is not registered." The account ID# does not match.
CS-5050
CS-3050, CS-4050, "The memory card is not Is the removable memory formatted by
CS-5050 formatted." this machine?
CS-3050, CS-4050, "The phone receiver is off

CS-5050 the hook."
CS-3050, CS-4050, "The removable memory Is the removable memory formatted by
CS-5050 is not formatted." this machine?
CS-3050, CS-4050, "The source file is not The specified file is not found.
CS-5050 found."
CS-3050, CS-4050, "Top tray of the machine is The exit tray at the top of the machine is
CS-5050 full of paper." full.
CS-3050, CS-4050, "Tray # is full of paper." Is the acceptable storage capacity

CS-5050 exceeded for any of the output trays A, B,
or C of the 3,000 sheet capacity
document finisher?
CS-3050, CS-4050, "Warning low memory." Further scanning cannot be performed

CS-5050 due to insufficient memory.
CS-3050 (2GN), CS- 0xFBxx Undefined.
4050 (2GP), CS-5050
(2GR), CS-420i
(2KR), CS-520i (2KS)
CS-3050, CS-4050, C0030 Fax PWB Problem. Processing with fax

CS-5050, CS-420i, software is disabled due to software or
CS-520i hardware issues.
CS-3050, CS-4050, C0060 Main PWB Type Mismatch Error.
CS-5050
CS-420i, CS-520i C0060 Main PWB Type Mismatch Error.
CS-420i, CS-520i C0070 Abnormal Detection Of Fax Control PWB

Incompatability. Fax software is not
compatible with main PWB software.

with main PWB software.
CS-420i, CS-520i C0100 Main PWB EEPROM Backup Memory

Device Problem. EEPROM can not be
written or read.
CS-420i, CS-520i C0120 MAC Address Data Error. For data in

which the MAC address is invalid.

CS-5050 Device Problem. EEPROM can not be
written or read.

CS-5050 Data Problem. Abnormal reading data
from EEPROM.
CS-5050 Device Problem. EEPROM cannot be
written or read.
CS-420i, CS-520i C0150 Engine PWB EEPROM Backup Memory
Device Problem. No response is issued
from the device in reading/writing for 5ms
or more, repeated five times successively.
Mismatch of reading data from two
locations occurs eight times successively.
Mismatch between writing data and
reading data occurs eight times
successively.
CS-420i, CS-520i C0160 Engine PWB EEPROM Backup Memory

from EEPROM.
CS-5050 Data Problem. Abnormal reading data
from EEPROM. Read & write data do not
match five times consecutively.
CS-3050, CS-4050, C0170 Copy Counts Problem. A checksum error

CS-5050 is detected in the main and engine
CS-420i, CS-520i C0170 Copy Counts Problem. A checksum error

CS-3050, CS-4050, C0180 Machine Number Mismatch Error.

CS-5050, CS-420i, Machine number does not match on main
CS-520i and engine PWBs
CS-3050, CS-4050, C0600 Main PWB DIMM Installed Incorrectly.
CS-5050
CS-3050, CS-4050, C0610 Main PWB DIMM error
CS-5050
CS-420i, CS-520i C0620 Fax Image DIMM Problem. DIMM is not
installed correctly. DIMM cannot be
accessed.
CS-5050, CS-420i, decompressed, rotated, relocated, or
CS-520i blanked-out image data does not
time.
CS-3050, CS-4050, C0640 Hard Disk Drive cannot be accessed
CS-5050, CS-420i,
CS-520i
CS-420i, CS-520i C0650 Fax Image DIMM Check Problem.
Improper DIMM or DIMM from another
machine is installed.
CS-3050, CS-4050, C0700 Optional CF backup is not suitable.

CS-5050
CS-3050, CS-4050, C0800 Image processing problem. JAM05 is

CS-5050, CS-420i, detected twice.
CS-520i
CS-3050, CS-4050, C0830 Fax Flash ROM program area checksum
CS-5050, CS-420i, error. A checksum error occurred with the
CS-520i program of the fax control PWB.
CS-420i, CS-520i C0840 Faults of RTC. The time is judged to go

back based on the comparison of the
RTC time and the current time, or five
years or more have passed.
CS-420i, CS-520i C0870 Fax Control PWB to Main PWB high

capacity data transfer problem. High-
capacity data transfer between the fax
control PWB and the scanner MIP PWB
was not normally performed after 10
retries.
CS-3050, CS-4050, C0870 Fax PWB to Main PWB high capacity

CS-5050 data transfer problem.
CS-3050, CS-4050, C0880 Fax PWB program archive problem.

CS-5050
CS-3050, CS-4050, C0920 Fax File System Error. The backup data
CS-5050, CS-420i, is not retained for file system abnormality
CS-520i of flash memory of the fax control PWB.
CS-3050, CS-4050, C1010 Cassette #1 Lift Motor error. Exceeds 12

CS-5050 seconds of operation or 500ms of
overcurrent.
CS-420i, CS-520i C1010 Cassette #1 Lift Motor error. Lift switch 1
does not turn On within 12 seconds of
cassette insertion, detected four times
successively.
CS-3050, CS-4050, C1020 Cassette #2 Lift Motor error. Exceeds 12

CS-5050 seconds of operation or 500ms of
overcurrent.
CS-420i, CS-520i C1020 Cassette #2 Lift Motor error. Lift switch 2

does not turn On within 12 seconds of
cassette insertion, detected four times
successively.

CS-5050 error.
CS-420i, CS-520i C1030 PF-720(B) optional cassette #3 lift motor

error. PF lift switch 1 does not turn On
within 12 seconds of cassette insertion,
detected two times successively. After 1
second of lift motor drive, the lift
overcurrent protective monitor signal is
detected for 500ms or more, two times
successively.

CS-5050 error.
CS-420i, CS-520i C1040 PF-720(B) optional cassette #4 lift motor
error. PF lift switch 2 does not turn On
within 12 seconds of cassette insertion,
detected two times successively. After 1
second of lift motor drive, the lift
detected for 500ms or more, two times
successively.
CS-420i, CS-520i C1100 PF-760(B) (Left) Lift Motor 1 error.

Exceeds 1 second overcurrent.
CS-3050, CS-4050, C1110 PF-750 (Right) Lift Motor 2 error. Exceeds

CS-5050 1 second overcurrent.
CS-420i, CS-520i C1110 PF-760(B) (Right) Lift Motor 2 error.

Exceeds 1 second overcurrent.
CS-3050, CS-4050, C1120 PF-750 (Left) Lift Motor 1 position

CS-5050 problem. PF switch 2 remains off after 30
seconds of motor operation.
CS-420i, CS-520i C1120 PF-760(B) (Left) Lift Motor 1 position

problem. Level switch 1 remains off after
30 seconds of PF lift motor 1 operation.
CS-3050, CS-4050, C1130 PF-750 (Right) Lift Motor 2 position

CS-5050 problem. PF switch 1 remains off after 30
CS-420i, CS-520i C1130 PF-760(B) (Right) Lift Motor 2 position

problem. Level switch 2 remains off after
30 seconds of PF lift motor 2 operation.
CS-3050, CS-4050, C1800 PF-700/PF-750 Communication Problem.

CS-5050
CS-420i, CS-520i C1800 PF-720(B)/PF-760(B) Communication
Problem. A communication error from the
optional paper feeder is detected 10
times successively.
CS-3050, CS-4050, C1900 PF-700 EEPROM error. Write data &

CS-5050 Read data are not in agreement three
CS-420i, CS-520i C1900 PF-720(B) EEPROM error. Write data &

Read data are not in agreement three
CS-3050, CS-4050, C2000 Drive Motor Problem. Stable Off is

CS-5050, CS-420i, detected exceeding 1 sec after motor
CS-520i stability. Stabilization is not detected with
6 sec of activation.
CS-3050, CS-4050, C2250 Main Charge Cleaner Motor error. Lock
CS-5050 error is detected three times in a row
during cleaner motor operation.
CS-420i, CS-520i C2250 Main Charge Cleaning Motor Error. Lock

error is detected three times in a row
during a reciprocating cleaning motion.
CS-3050, CS-4050, C2500 Paper Feed Motor error. Stable Off is

CS-5050, CS-420i, detected exceeding 1 sec after motor
CS-520i stability. Stabilization is not detected
within 6 seconds of activation.
CS-3050, CS-4050, C2600 PF-700 Drive Motor error. Lock signal

CS-5050 exceeds 500ms.
CS-420i, CS-520i C2600 PF-720(B) Drive Motor Error. Lock signal

exceeds 450ms.
CS-3050, CS-4050, C2600 PF-750 Paper Conveying Motor error.

CS-5050 Lock signal exceeds 450ms.
CS-420i, CS-520i C2600 PF-760(B) Paper Conveying Motor error.
Lock signal exceeds 450ms.
CS-3050, CS-4050, C3100 Scanner Carriage Problem. Scanner

CS-5050 home position is not detected at
contact glass.
CS-420i, CS-520i C3100 Scanner Carriage Problem. Scanner

home position is not detected at
contact glass.
CS-3050, CS-4050, C3200 Exposure Lamp Problem. Exposure lamp

CS-5050 does not reach the input value threshold
CS-420i, CS-520i C3200 Exposure Lamp Problem. Exposure lamp

does not reach the input value threshold
within 5 sec of illumination.
CS-420i, CS-520i C3210 CIS Lamp Problem. Exposure lamp does

not exceed the input threshold value
within 5 sec of CIS illumination.
CS-3050, CS-4050, C3210 Exposure Lamp Problem. Exposure lamp

CS-5050 does not exceed the input threshold value
CS-3050, CS-4050, C3300 CCD AGC Problem. After AGC correct

CS-5050 input is not obtained at the CCD.
CS-420i, CS-520i C3300 Optical AGC Problem. After AGC correct
CS-3050, CS-4050, C3310 CIS AGC Problem. After AGC correct

CS-5050 input is not obtained at the CIS.
CS-420i, CS-520i C3310 CIS AGC Problem. After AGC correct

input is not obtained at the CIS.
CS-3050, CS-4050, C3500 Communication Error Between Scanner

CS-5050 and SHD.
CS-420i, CS-520i C3500 Communication Error Between Scanner

and SHD.
CS-420i, CS-520i C3900 ISC PWB Backup Memory Read/Write

Problem. Read & Write data does not
match.
CS-3050, CS-4050, C3900 Scanner PWB Backup Memory
CS-5050 Read/Write Problem. Read & Write data
does not match.
CS-420i, CS-520i C3910 ISC PWB Backup Memory Data Problem.
Data in a specified area of the backup
memory does not match the specified
values.
CS-3050, CS-4050, C3910 Scanner PWB Backup Memory Data
CS-5050 Problem. Data in a specified area of the
specified values.

CS-5050 Polygon motor does not stabilize speed
CS-420i, CS-520i C4000 Polygon Motor Synchronization Problem.


CS-5050 Stable Off is detected for 20 sec
stabilization.
CS-420i, CS-520i C4010 Polygon Motor Steady-State Problem.
Stable Off is detected for 20 sec
stabilization.
CS-420i, CS-520i C4100 BD Steady-State Problem. ASIC detects
a Beam Detect error for 800ms sec after
polygon motor stabilization, five times
successively.
CS-3050, CS-4050, C4200 BD Steady-State Problem. ASIC detects

CS-5050 a Beam Detect error A for 2 sec after
CS-3050, CS-4050, C5300 Cleaning Lamp Broken Wire. While the

CS-5050 cleaning lamp is On, the broken wire
continuously.
CS-420i, CS-520i C6000 Fuser Heater Break. Thermistor1
detected less than 70C/158F for 10 sec
during warmup & ready. Thermistor2
during warmup & ready. Temp at
thermistor 1 or 2 does not rise by at least
1C/1.8F for 5 sec.
CS-3050, CS-4050, C6000 Fuser Heater Break. Thermistor1

CS-5050 detected less than 70C/158F for 10 sec
during warmup & ready. Thermistor2
during warmup & ready. Temp at
thermistor 1or 2 does not rise by at least
1C/1.8F within 5 sec.
CS-3050, CS-4050, C6020 Abnormally High Thermistor Temperature.

CS-5050 Thermistor 1 or 2 is detected 250C/482F
for 40ms or more.
CS-420i, CS-520i C6020 Abnormally High Thermistor Temperature.

Thermistor 1 or 2 is detected 250C/482F
for 40ms or more.
CS-3050, CS-4050, C6030 Fixing Thermistor Break Error. Thermistor

CS-5050 break signal is detected for 1 sec.
CS-420i, CS-520i C6030 Fixing Thermistor Break Error. Thermistor

break signal is detected for 1 sec.
CS-420i, CS-520i C6040 Fixing Thermistor 1 Detection Error. Fuser
thermistor 1 detected an abnormal value
for 1 sec.
CS-3050, CS-4050, C6050 Abnormally Low Thermistor Temperature.

CS-5050 Thermistor 1 is detected 80C/176F or
less for 1 sec continuously during
copying.
CS-420i, CS-520i C6050 Abnormally Low Thermistor Temperature.

Thermistor 1 is detected 80C/176F or
less for 1 sec continuously during
copying.
CS-3050, CS-4050, C6400 Zero-Cross Signal Error. While fuser

CS-5050 heater On/Off control is performed, the
CS-420i, CS-520i C6400 Zero-Cross Signal Error. While fuser

heater On/Off control is performed, the
CS-3050, CS-4050, C6410 Fuser Unit Connection Insertion Problem.

CS-5050, CS-420i, Absence of fuser unit is detected.
CS-520i
CS-3050, CS-4050, C6420 Fuser Unit Fuse Cut Problem. The fuse
CS-5050 has been cut 33 sec after the fuse cut
signal is turned on.
CS-3050, CS-4050, C7300 Toner Container Problem. Toner level is
CS-5050 not detected when toner empty is
detected.
CS-420i, CS-520i C7300 Toner Container Problem. Toner level is
not detected when toner empty is
detected.
CS-3050, CS-4050, C7400 Developing Unit Connection Insertion
CS-5050, CS-420i, Problem. Absence of the developing unit
CS-520i is detected.
CS-3050, CS-4050, C7410 Drum Unit Connection Insertion Problem.
CS-5050, CS-420i, Absence of the drum unit is detected.
CS-520i
CS-3050, CS-4050, C7800 Broken External Thermistor Wire.
CS-5050 Thermistor on the environmental sensor
CS-420i, CS-520i C7800 Broken External Thermistor Wire.
Thermistor on the environmental sensor
CS-3050, CS-4050, C7810 Short-Circuited External Thermistor.
CS-5050, CS-420i, Thermistor input value is 0.5v or less.
CS-520i
CS-3050, CS-4050, C7900 Drum EEPROM Error. Reading or writing
CS-5050, CS-420i, to the EEPROM cannot be performed.
CS-520i
CS-3050, CS-4050, C7910 Developing EEPROM Error. Reading or
CS-5050, CS-420i, writing to the EEPROM cannot be
CS-520i performed.
CS-3050, CS-4050, C8020 DF-710 Punch Motor Problem. Punch
CS-5050 motor lock signal is detected for 500ms or
more during activation.
CS-420i, CS-520i C8020 PH-5A Punch Motor Problem. Punch

motor lock signal is detected for 500ms or
more during activation.
CS-3050, CS-4050, C8030 DF-730 Tray Upper Limit Detection

CS-5050 Problem. When tray elevation motor
CS-420i, CS-520i C8030 DF-780(B) Tray Upper Limit Detection

Problem. When tray elevation motor
CS-420i, CS-520i C8040 DF-780(B) Belt Problem. The belt sensor

does not turn On/Off within the specified
time of the belt solenoid turning On.
CS-3050, CS-4050, C8050 DF-710 Paper Conveying Belt Motor 1

CS-5050 Error. Paper conveying belt home position
sensor 1 does not turn Off within 1.5 sec.
Paper conveying belt home position
sensor 1 does not turn On within 2.5 sec.
Jam 88.
CS-420i, CS-520i C8050 DF-760(B) Paper Conveying Belt Motor 1

Error. Paper conveying belt home position
Jam 88.
CS-3050, CS-4050, C8060 DF-710 Paper Conveying Belt Motor 2

CS-5050 Error. Paper conveying belt home position
CS-420i, CS-520i C8060 DF-760(B) Paper Conveying Belt Motor 2
Error. Paper conveying belt home position
CS-3050, CS-4050, C8070 DF-710 Internal Tray Communication

CS-5050 Error. The connection is detected, but
communication is not possible with the
internal tray.
CS-420i, CS-520i C8070 DF-760(B) Internal Tray Communication

Error. The connection is detected, but
internal tray.
CS-3050, CS-4050, C8140 DF-710 Main Tray Problem. Main tray is

CS-5050 not detected in not detected by main tray
top limit detection sensor or main tray
capacity detection sensor within 20 sec of
ascending. Main tray upper limit detection
sensor or main tray load detection sensor
is not detected as Off within 20 sec of
main tray descending. Main tray lower
limit detection sensor is not detected as
On within 20 sec of main tray descending.
Main tray upper limit detection sensor or
main tray load detection sensor remain
on for 2 sec or more during main tray
ascent.
CS-3050, CS-4050, C8140 DF-730 Tray Elevation Motor Problem.

CS-5050 Tray lower limit sensor or surface view
CS-420i, CS-520i C8140 DF-760(B) Main Tray Problem. Main tray
is not detected by main tray top limit
detection sensor or main tray paper upper
surface detection sensor within 20 sec of
ascending. Main tray upper limit detection
sensor or main tray paper upper surface
detection sensor is not detected as Off
within 20 sec of main tray descending.
Main tray lower limit detection sensor is
not detected as On within 20 sec of main
tray descending. Main tray upper limit
detection sensor or main tray paper upper
surface detection sensor remain on for 2
sec or more during main tray ascent.
CS-420i, CS-520i C8140 DF-780(B) Tray Elevation Motor Problem.

Tray lower limit sensor or paper surface
sensor 1/2 cannot be detected within 10
seconds of tray motor activation.
CS-3050, CS-4050, C8170 DF-710 Side Registration Motor 1

CS-5050 Problem. During initial rotations home
position is not detected within 3 sec. Jam
88.
CS-3050, CS-4050, C8170 DF-720 Front Side Registration Motor

CS-420i, CS-520i C8170 DF-720(B) Front Side Registration Motor

Problem. During initial rotations home
CS-3050, CS-4050, C8170 DF-730 Adjustment Motor Problem.
CS-5050 Adjustment motor home position motor is
not detected within a specific time during
activation.
CS-420i, CS-520i C8170 DF-760(B) Side Registration Motor 1

88.
CS-3050, CS-4050, C8180 DF-710 Side Registration Motor 2

88.
CS-3050, CS-4050, C8180 DF-720 Rear Side Registration Motor

CS-420i, CS-520i C8180 DF-720(B) Rear Side Registration Motor

CS-420i, CS-520i C8180 DF-760(B) Side Registration Motor 2

88.
CS-3050, CS-4050, C8190 DF-720 Trailing Edge Registration Motor

When the trailing edge home position
sensor is turned off during initialization,
the sensor did not turn on within 3 sec.
CS-420i, CS-520i C8190 DF-720(B) Trailing Edge Registration
Motor Problem. During initial rotations
home position is not detected within 106
pulses. When the trailing edge home
position sensor is turned off during
initialization, the sensor did not turn on
within 3 sec.
CS-3050, CS-4050, C8210 DF-710 Stapler Moving Motor 1 Error.

CS-5050 During initial rotations home position is
not detected within 1.5 sec.
CS-3050, CS-4050, C8210 DF-720 Finisher Stapler Problem. Stapler

CS-5050 home position sensor does not change
state from non-detect to detect within
200ms of forward (CCW) rotation. During
initial rotations stapler home position
detection does not change state from
non-detect to detect within 600ms of
CS-420i, CS-520i C8210 DF-720(B) Finisher Stapler Problem.

Stapler home position sensor does not
change state from non-detect to detect
within 200ms of forward (CCW) rotation.
During initial rotations stapler home
position detection does not change state
from non-detect to detect within 600ms of
CS-3050, CS-4050, C8210 DF-730 Stapler Problem. Home position

CS-5050 is not detected within a specific time of
activation.
CS-420i, CS-520i C8210 DF-760(B) Stapler Moving Motor 1 Error.
During initial rotations home position is
CS-420i, CS-520i C8210 DF-780(B) Stapler Problem. Home

position is not detected within a specific
time of activation. Jam 82
CS-3050, CS-4050, C8220 DF-710 Stapler Moving Motor 2 Error.
CS-5050 During initial rotations home position is
CS-420i, CS-520i C8220 DF-760(B) Stapler Moving Motor 2 Error.
During initial rotations home position is
CS-3050, CS-4050, C8230 DF-710 Stapler Motor Problem. Jam 82 is

CS-5050 indicated.
CS-420i, CS-520i C8230 DF-760(B) Stapler Motor Problem. Jam

82 is indicated.
CS-3050, CS-4050, C8300 BF-710 Centerfold Unit Communiation

CS-5050 Error. Although the connection is
detected, communication is not possible
with the centerfold unit.
CS-420i, CS-520i C8300 BF-720 Centerfold Unit Communiation

Error. Although the connection is
CS-3050, CS-4050, C8310 BF-710 Centerfold Side Registration

CS-5050 Motor 1 Problem. During initial rotations
home position is not detected within
1000ms.
CS-420i, CS-520i C8310 BF-720 Centerfold Side Registration

Motor 2 Problem. During initial rotations
1000ms.
CS-3050, CS-4050, C8320 BF-710 Centerfold Paper Conveying Belt

CS-5050 Motor Problem. During initial rotations
2500ms.
CS-420i, CS-520i C8320 BF-720 Centerfold Paper Conveying Belt
Motor Problem. During initial rotations
2500ms.
CS-420i, CS-520i C8320 DF-780(B) Adjustment Motor 2 Problem.

Adjustment sensor 2 does not turn On/Off
within the specified time of adjustment
motor 2 activation.
CS-3050, CS-4050, C8330 BF-710 Blade Motor Problem. During

CS-5050 initial rotations home position is not
detected within 1500ms.
CS-420i, CS-520i C8330 BF-720 Blade Motor Problem. During

initial rotations home position is not
CS-420i, CS-520i C8330 DF-780(B) Adjustment Motor 1 Problem.

Adjustment sensor 1 does not turn On/Off
motor 1 activation.
CS-3050, CS-4050, C8340 BF-710 Centerfold Staple Motor Problem.

CS-5050 Jam 89.
CS-420i, CS-520i C8340 BF-720 Centerfold Staple Motor Problem.

Jam 89.
CS-3050, CS-4050, C8350 BF-710 Centerfold Side Registration

CS-5050 Motor 2 Problem. During initial rotations
1000ms.
CS-420i, CS-520i C8350 BF-720 Centerfold Side Registration

Motor 1 Problem. During initial rotations
1000ms.
CS-420i, CS-520i C8350 DF-780(B) Roller Motor Problem. Roller
sensor does not turn On/Off within the
specified time of the roller motor turning
On.
CS-3050, CS-4050, C8360 BF-710 Centerfold Main Motor Problem.
CS-5050 The motor lock signal is detected for
more than 1000ms during activation.
CS-420i, CS-520i C8360 BF-720 Centerfold Main Motor Problem.

The motor lock signal is detected for
CS-420i, CS-520i C8360 DF-780(B) Slide Motor Problem. The

slide sensor does not turn On/Off within
the specified time of the slide motor
turning On.
CS-3050, CS-4050, C8440 DF-730 Sensor Adjusting Problem. The
CS-5050 paper entry sensor cannot be adjusted
CS-420i, CS-520i C8440 DF-780(B) Sensor Adjusting Problem.

The paper entry sensor cannot be
adjusted within the specified range.
CS-3050, CS-4050, C8460 DF-730 EEPROM Problem. Reading to or

CS-5050 writing from EEPROM cannot be
performed.
CS-420i, CS-520i C8460 DF-780(B) EEPROM Problem. Reading
to or writing from EEPROM cannot be
performed.
CS-3050, CS-4050, C8500 MT-710 Communication Error. The
CS-5050 connection is detected, but
mailbox.
CS-420i, CS-520i C8500 MT-720(B) Communication Error. The
connection is detected, but
mailbox.
CS-3050, CS-4050, C8510 MT-710 Drive Motor Problem. The motor
CS-5050 lock signal is detected for more than
500ms during activation.
CS-420i, CS-520i C8510 MT-720(B) Drive Motor Problem. The
motor lock signal is detected for more
than 500ms during activation.
CS-3050, CS-4050, C8800 DF-710 Communication Problem. No

CS-5050 communication: there is no reply after (5)
tries. Abnormal communication: a parity
or checksum error is detected (5) times in
succession.
CS-420i, CS-520i C8800 DF-760(B) Communication Problem. A

communication error from the document
finisher is detected (10) times in
successively.
CS-3050, CS-4050, C8900 DF-710 Backup Memory Data Problem.

CS-5050 Read and write data does not match.
CS-420i, CS-520i C8900 DF-760(B) Backup Memory Data

match three times successively.
CS-420i, CS-520i C8910 PH-5A Backup Memory Data Problem.

Read and write data does not match
three times successively.
CS-3050, CS-4050, C8910 PH-5A Backup Memory Data Problem.

CS-3050, CS-4050, C8920 MT-710 Backup Memory Data Problem.

CS-420i, CS-520i C8920 MT-720(B) Backup Memory Data

match.
CS-3050, CS-4050, C8930 BF-710 Backup Memory Data Problem.
CS-420i, CS-520i C8930 BF-720 Backup Memory Data Problem.

Read and write data does not match
three times successively.
CS-3050, CS-4050, C9000 DP-700 Communication Problem. A

CS-5050 communication error is detected.
CS-420i, CS-520i C9000 DP-750(B)/DP-760B Communication
Problem. A communication error is
detected.
CS-3050, CS-4050, C9040 DP-700 Lift Motor Ascent Error. The DP

CS-5050 lift upper limit switch is not detected within
10000 pulses. After a one time retry, the
DP lift upper limit switch could not be
turned On.
CS-420i, CS-520i C9040 DP-750(B)/DP-760(B) Lift Motor

Ascention Error. The tray upper limit
switch does not turn On within 2 sec of
DP lift motor activation.
CS-3050, CS-4050, C9050 DP-700 Lift Motor Descent Error. The DP

CS-5050 lift lower limit switch is not detected within
DP lift lower limit switch could not be
turned On.
CS-420i, CS-520i C9050 DP-750(B)/DP-760(B) Lift Motor Descent

Error. The tray lower limit switch does not
turn On within 2 sec of DP lift motor
activation.
CS-3050, CS-4050, C9060 DP-700 EEPROM Error. Read and write
CS-5050 data does not match. Data in the
specified area of the backup memory
CS-420i, CS-520i C9060 DP-750(B)/DP-760(B) EEPROM Error.

Read and write data does not match.
Data in the specified ara of the backup
values.
CS-3050, CS-4050, C9070 DP-700 Communication Error between
CS-5050 the DP and SHD. A communication error
is detected.
CS-420i, CS-520i C9070 DP-760(B) Communication Error
Between DP & SHD. A communication
error is detected.
CS-3050, CS-4050, C9080 DP-700 Communication Error between
CS-5050 the DP and CIS. Reading cannot be
performed correctly.
CS-420i, CS-520i C9080 DP-760(B) Communication Error
Between DP & CIS. A communication
error is detected.
CS-420i, CS-520i C9500 no information available
CS-3050, CS-4050, CF000 Operation Panel PWB Communication

CS-5050 Error/System Error. Unknown error.
Communication error between panel and
main controller. (If CF620 occurred and is
left, CF000 also occurred because of
timeout control.
CS-3050, CS-4050, CF010 Main PWB Checksum Error/System Error.

CS-5050 Communication error between panel and
main controller.
CS-3050, CS-4050, CF020 Memory Checksum Error/Operation

CS-5050 System Error.
CS-3050, CS-4050, CF030 Main PWB System Error.
CS-5050
CS-3050, CS-4050, CF040 Engine PWB Communication Error.
CS-5050
CS-3050, CS-4050, CF041 Scanner PWB Communication Error.
CS-5050
CS-3050, CS-4050, CF050 Engine ROM Checksum Error.
CS-5050
CS-3050, CS-4050, CF060 Engine RAM Error.
CS-5050
CS-3050, CS-4050, CF070 Flash ROM Error. Defective flash ROM
CS-5050 (which?).
CS-3050, CS-4050, CF080 Flash ROM Error (during download).
CS-5050 Defective flash ROM (which?).
CS-3050, CS-4050, CF090 Fax System M Communication Error.

CS-5050
CS-3050, CS-4050, CF14F Power Source Secondary Side
CS-5050 Error/Operation System Error. The
operation decomes unstable after
recovering the power supply fail
(brownout or power drop). Wall voltage is
unstable or the main power supply switch
was turned OFF/ON within 1 sec.
CS-420i, CS-520i CF1xx no information available

CS-3050, CS-4050, CF256 Fax System M IOBL error or KUIOLIB
CS-5050 error. Poor contact at the fax card card
due to mis-installation.
CS-3050, CS-4050, CF26F Print System Other Errors. Bug of v.2.03B

CS-5050 has been fixed by v. 2.04A (Booklet >
Booklet Print).
CS-3050, CS-4050, CF3xx Undefined.
CS-5050
CS-3050, CS-4050, CF336 ?
CS-5050
CS-3050, CS-4050, CF423 Fax System M Error. The IF error detects
CS-5050 during system authentication from
ACT_Account_Manager. Or poor contact
at fax card due to mis-installation.
CS-3050, CS-4050, CF423 Fax System M Error. Wrong data or value

CS-5050 detected when the following function is
mis-installation.
CS-3050, CS-4050, CF433 CF434 CF437 HDD Image Process Error. Destruction of
CS-5050 CF43F CF441 CF444 stored jobs on the HDD. It may occur
CF445 CF451 when selecting the keys for calling stored
copy or scanner job from a custom box.
CS-3050, CS-4050, CF45F CF453 CF454 HDD Image Process Error. Destruction of
CF46F CF470 when selecting the keys for calling stored
CS-3050, CS-4050, CF473 CF47F CF484 HDD Image Process Error. Destruction of
CS-5050 CF487 CF48F CF490 stored jobs on the HDD. It may occur

CS-3050, CS-4050, CF5xx Undefined.
CS-5050
CS-3050, CS-4050, CF610 System Start Error.
CS-5050
CS-3050, CS-4050, CF620 System Error. Error acquiring the event
CS-5050 data. Panel detects CF000 as same error.

Unable to Load Files To CF Card.

CS-3050, CS-4050, CF7D7 Readout Error of SSL (authentication
CS-5050 data).
CS-3050, CS-4050, CFAxx HDD Error.
CS-5050
CS-420i, CS-520i CFAxx no information available
CS-3050, CS-4050, CFA3E Component: OS_TOOLS.
CS-5050
CS-3050, CS-4050, CFB2C CFB30 CFB31 Panel Error. NetFont error.
main controller during initialization or
rejection of communication by controller
during initialization. Blue Screen of Death.
CS-3050, CS-4050, CFB2C Panel Error. NetFont error.

CS-3050, CS-4050, CFB30 Incompatible Level Of Firmware on Main

CS-5050 EEPROM.
CS-3050, CS-4050, CFB31 Corrupt Firmware on Main EEPROM.
CS-5050
CS-3050, CS-4050, CFB32 Panel Error. Timeout request for start up
CS-5050 command. Start command hasn't been
received. Possible destruction of system
file in HDD. Cannot enter maintenance
mode. Blue Screen of Death.
CS-3050, CS-4050, CFB33 Panel Error. Detects disconnection with
CS-5050 controller. Possible overdrive of control
board or destruction of system file in
HDD. Cannot enter maintenance mode.
Blue Screen of Death.
CS-420i, CS-520i CFBxx no information available

CS-3050, CS-4050, E00000 or U00000 Fax Communication Error: No response
CS-5050 or line busy after the set number of
redials.
CS-5050 was interruped by a press of the
Stop/Clear key.
CS-3050, CS-4050, E00200 or U00200 Fax Communication Error: Reception was
CS-5050 interrupted by a press of the Stop/Clear
key.
CS-5050 paper on the destination unit has run out
during reception.
CS-3050, CS-4050, E00420 or U00420 Fax Communication Error: A relay request

CS-5050 was received from the host center but
CS-3050, CS-4050, E00421 or U00421 Fax Communication Error: Subaddress-

CS-5050 based relay reception was interrupted
CS-3050, CS-4050, E00430 or U00430 Fax Communication Error: Polling request

CS-5050 (confidential or reverse polling) was

CS-3050, CS-4050, E00431 or U00431 Fax Communication Error: A subaddress-

registered.
CS-3050, CS-4050, E00432 or U00432 Fax Communication Error: A subaddress-


box ID number.

CS-5050 polling request was received but data was

CS-5050 based bulletin board transmission request

encryption.


CS-5050 based bulletin board transmission request
being accessed.

not registered.
CS-5050 based confidential reception or
being accessed.

CS-5050 based confidential reception or


CS-5050 destination transmitter disconnected
CS-3050, CS-4050, E00460 or U00460 Fax Communication Error: Ecrypted

CS-5050 reception request was received but

registered.
CS-3050, CS-4050, E00462 or U00462 Fax Communication Error: Ecryption

CS-3050, CS-4050, E00500 or U00500 Fax Communication Error: Multiple

CS-5050 communication was interrupted and the
after interruption.
CS-3050, CS-4050, E00600 or U00600 Fax Communication Error: The document

CS-5050 processor cover is open.
CS-3050, CS-4050, E00601 or U00601 Fax Communication Error: Document jam
CS-5050 or the document length exceeds the
maximum.
CS-3050, CS-4050, E00602 or U00602 Fax Communication Error: Image
CS-5050 scanning section problem
CS-5050 feed.
CS-3050, CS-4050, E00604 or U00604 Fax Communication Error: Document
CS-5050 length exceeded the limit of the bitmap
memory capacity.

CS-5050 section cover open.
CS-5050 paper jam.
CS-3050, CS-4050, E00613 or U00613 Fax Communication Error: Image writing
CS-5050 section problem.
CS-3050, CS-4050, E00614 or U00614 Fax Communication Error: Nearly empty
CS-5050 of recording paper.
CS-3050, CS-4050, E00615 or U00615 Fax Communication Error: Empty of
CS-5050 recording paper.
CS-3050, CS-4050, E00620 or U00620 Fax Communication Error: Copier fixing
CS-5050 unit problem.
CS-3050, CS-4050, E00622 or U00622 Fax Communication Error: Copier drive
CS-5050 motor problem.
CS-3050, CS-4050, E00655 or U00655 Fax Communication Error: CTS was not
CS-5050 activated after RTS due to a modem
error.
CS-3050, CS-4050, E00656 or U00656 Fax Communication Error: Data was not
CS-5050 transmitted after CTS was activated due
to a modem error.
CS-3050, CS-4050, E00670 or U00670 Fax Communication Error: Power was cut
CS-5050 off during communication.
CS-3050, CS-4050, E00677 or U00677 Fax Communication Error: There was no
CS-5050 file to transmit in the memory
transmission mode.
CS-3050, CS-4050, E00690 or U00690 Fax Communication Error: System error.
CS-5050

CS-5050 transmission error occurred in G3 mode,
signal.
CS-5050 transmission error re-occurred in G3
mode.
CS-5050 reception error occurred in G3 mode. An

CS-5050 reception error occurred in G3 mode. A











of our make).



was exceeded (ECM).




(ECM).


signal reception.




MPS signal.

EOM signal.

EOP signal.


units of our make).



(ECM).

(ECM).

(ECM).


(ECM).
during handshake.



reception.





unit.

DIS signal.

DTC (NSC) signal.


an FTT signal.






an MCF signal.

an RTP signal.

an RTN signal.

PIP signal.

PIN signal.

PPR signal (ECM).

















protocol).




reception.



V.34 mode.

signal.
CS-3050, CS-4050, E01400 or U01400 Fax Communication Error: An invalid one-

CS-5050 touch key was specified during
communication.
called in V.8 mode.
was not detected.



detected.
detected.


CS-5050 broadcast was refused by a relay station

CS-5050 command failed because the destination
capability.
CS-5050 command from a command station failed
specified.
CS-5050 broadcast was requested to a relay

CS-5050 based relay broadcast transmission failed

received.

CS-5050 subaddress-based relay transmission

CS-5050 was present in the destination unit when
CS-3050, CS-4050, E03100 or U03100 Fax Communication Error: In reverse

CS-5050 polling, although no original was set in the
complete.
CS-5050 polling reception, data was not
destination unit.

CS-5050 subaddress-based bulletin board

telephone number.
CS-3050, CS-4050, E03300 or U03300 Fax Communication Error: In polling

CS-5050 reception from a unit of our make,
telephone number.
CS-3050, CS-4050, E03400 or U03400 Fax Communication Error: Polling
CS-5050 reception was interupted because of a

CS-5050 polling reception, the specified


CS-5050 polling reception was interrupted because
box numbers.

CS-5050 polling reception failed because the
destination unit.
CS-3050, CS-4050, E03700 or U03700 Fax Communication Error: Interoffice


CS-5050 subaddress-based transmission mode,

CS-5050 confidential box specified for confidential
destination unit.
capability.
CS-5050 based transmission failed because the
CS-3050, CS-4050, E04200 or U04200 Fax Communication Error: In encrypted

CS-5050 tranmission, the specified encryption box


did not agree.


CS-5050 reception was interrupted because of a
CS-3050, CS-4050, E05000 or U05000 Fax Communication Error: In

CS-5050 transmission with a specified number, the

CS-5050 check transmission or restricted
CS-5050 check reception or restricted reception

CS-5050 check reception or restricted reception
number.
CS-3050, CS-4050, E09000 or U09000 Fax Communication Error: G3

CS-5050 communication was attempted but failed
machine.
CS-3050, CS-4050, E12000 or U12000 Fax Communication Error: In subaddress-
CS-5050 based relay reception memory
overflowed.
CS-5050 broadcast was requested from a
during reception.
CS-3050, CS-4050, E12100 or U12100 Fax Communication Error: Relay was
CS-5050 commanded but memory overflowed in

CS-5050 overflowed during confidential reception.

CS-5050 overflowed in subaddress-based

transmission.
CS-5050 overflowed during memory reception.
transmission.

CS-5050 transmission failed because a decoding
error occurred.

JBIG encoding.
CS-3050, CS-4050, E19400 or U19400 Fax Communication Error: Reception

JBIG encoding.
CS-3050, CS-4050, F000 Operation Panel PWB Communication
CS-5050 Error.
CS-420i, CS-520i F000 Operation Panel PWB Communication
Error.
CS-3050, CS-4050, F010 Main PWB Checksum Error.
CS-5050
CS-3050, CS-4050, F020 Memory Checksum Error.
CS-5050
CS-3050, CS-4050, F030 Main PWB System Error.
CS-5050
CS-3050, CS-4050, F040 Engine PWB Communication Error.
CS-5050
CS-420i, CS-520i F040 Engine PWB Communication Error.
CS-3050, CS-4050, F041 Scanner PWB Communication Error.

CS-5050
CS-420i, CS-520i F041 Scanner PWB Communication Error.
CS-3050, CS-4050, F050 Engine ROM Checksum Error.

CS-5050
CS-420i, CS-520i F050 Engine ROM Checksum Error.
CS-3050, CS-4050, F060 Engine RAM Error.
CS-5050
CS-3050, CS-4050, F070 Flash ROM Error.
CS-5050
CS-3050, CS-4050, F080 Flash ROM Error (during download).
CS-5050
CS-3050, CS-4050, F090 Fax Control PWB Communication Error.
CS-5050
CS-420i, CS-520i F090 Fax Control PWB Communication Error.
CS-3050, CS-4050, F14F Power Source PWB Second Side Error.

CS-5050
CS-420i, CS-520i F278 Power Supply In Drive System Error.
Main switch was turned Off without using
the power key, or a power failure has
occurred.
CS-3050, CS-4050, Send email Error 1101 Error: Host Name. SMTP server name is
CS-5050 not set. Error SMTP server name.
CS-3050, CS-4050, Send email Error 1102 Error: Username/Password. User ID for
CS-5050 the authentication is not entered or
entered wrongly. Wrong authentication
CS-3050, CS-4050, Send email Error 1104 Error: No Recipient Address. The
CS-5050 destination address is not specified.
CS-3050, CS-4050, Send email Error 1105 Error: Not Supported Protocol. SMTP
CS-5050 protocol is set to OFF.
CS-3050, CS-4050, Send email Error 1106 Error: No Sender Info. Sender address is
CS-5050 not entered.
CS-3050, CS-4050, Send email Error 2101 Error: Can Not Connect. Network is not
CS-5050 connected.
CS-3050, CS-4050, Send email Error 2101 Error: Can Not Connect. Select [Other
CS-5050 Authenticate] when authenticating POP
before SMTP.
CS-3050, CS-4050, Send email Error 2101 Error: Can Not Connect. The specified
CS-5050 server is not SMTP server.
CS-3050, CS-4050, Send email Error 2102 Error: Cannot Connect With Timeout. The
CS-5050 server is unable to communicate.
CS-3050, CS-4050, Send email Error 2103 Error: Response Wait With Timeout. The
CS-3050, CS-4050, Send email Error 2201 Error: Network Transfer. Error occurs on
CS-5050 the network.
CS-3050, CS-4050, Send email Error 2202 Error: Network Transfer With Timeout.
CS-5050 Error occurs on the network.
CS-3050, CS-4050, Send email Error 2203 Error: Response Wait With Timeout.
CS-5050 Response is not returned from the server,
above specified time.
CS-3050, CS-4050, Send email Error 2204 Error: Email Size Limit. The size of the
CS-5050 email attachment exceeds its limit.
CS-3050, CS-4050, Send email Error 3101 Error: Server Response. Server setting is
CS-5050 not authenticated normally.
CS-3050, CS-4050, Send email Error 3101 Error: Server Response. The server is
CS-5050 error status.
CS-3050, CS-4050, Send email Error 3201 Error: Not Found Authentication
CS-5050 Mechanism. Unsupported SMTP
Authentication Mechanism is found.
CS-3050, CS-4050, Send email Error 9181 Error: Page Max Count Over. The number
CS-5050 of pages of a send file exceeds 999
pages.
CS-3050, CS-4050, Send error. Job is Send Email Error: Host Name. SMTP
CS-5050 cancelled. Press [End]. server name is not set. Error SMTP
1101 server name.
CS-3050, CS-4050, Send error. Job is Send FTP Error: Host Name. Enter the
CS-5050 cancelled. Press [End]. disable host name/IP address.
1101
CS-3050, CS-4050, Send error. Job is Send Email Error: Username/Password.

CS-5050 cancelled. Press [End]. User ID for the authentication is not
1102 entered or entered wrongly. Wrong
authentication password is entered.
CS-3050, CS-4050, Send error. Job is Send SMB Error: Username/Password or

CS-5050 cancelled. Press [End]. Shared Name/Folder Name. Assign
1102 disable shared name.
CS-3050, CS-4050, Send error. Job is Send SMB Error: Username/Password or

CS-5050 cancelled. Press [End]. Shared Name/Folder Name. Host name
1102 error.
CS-3050, CS-4050, Send error. Job is Send SMB/FTP Error:

CS-5050 cancelled. Press [End]. Username/Password or Shared
1102 Name/Folder Name. Assign disable
user/password.
CS-3050, CS-4050, Send error. Job is Send SMB/FTP Error:
CS-5050 cancelled. Press [End]. Username/Password or Shared
1102 Name/Folder Name. Domain name is not
entered.
CS-3050, CS-4050, Send error. Job is Send SMB/FTP Error: Pathname or File
CS-5050 cancelled. Press [End]. Name. Assign disable folder path.
1103
CS-5050 cancelled. Press [End]. Name. Connect to the folder which is not
1103 permitted for reference/writing.
CS-5050 cancelled. Press [End]. Name. Domain name is not entered.
1103
CS-3050, CS-4050, Send error. Job is Send Email Error: No Recipient Address.
CS-5050 cancelled. Press [End]. The destination address is not specified.
1104
CS-3050, CS-4050, Send error. Job is Send Email Error: Not Supported
CS-5050 cancelled. Press [End]. Protocol. SMTP protocol is set to OFF.
1105
CS-3050, CS-4050, Send error. Job is Send FTP Error: Not Supported Protocol.
CS-5050 cancelled. Press [End]. FTP protocol is set to OFF.
1105
CS-3050, CS-4050, Send error. Job is Send SMB Error: Not Supported Protocol.
CS-5050 cancelled. Press [End]. SMB protocol is set to OFF.
1105
CS-3050, CS-4050, Send error. Job is Send Email Error: No Sender Info.
CS-5050 cancelled. Press [End]. Sender address is not entered.
1106
CS-3050, CS-4050, Send error. Job is Send Email Error: Can Not Connect.
CS-5050 cancelled. Press [End]. Network is not connected.
2101
CS-3050, CS-4050, Send error. Job is Send Email Error: Can Not Connect.
CS-5050 cancelled. Press [End]. Select [Other Authenticate] when
2101 authenticating POP before SMTP.
CS-3050, CS-4050, Send error. Job is Send Email Error: Can Not Connect. The
CS-5050 cancelled. Press [End]. specified server is not SMTP server.
2101
CS-3050, CS-4050, Send error. Job is Send SMB/FTP Error: Can Not Connect.
CS-5050 cancelled. Press [End]. Assign the wrong port number.
2101
CS-5050 cancelled. Press [End]. Enter the disable host name/IP address.
2101
CS-5050 cancelled. Press [End]. Network is not connected.
2101
CS-3050, CS-4050, Send error. Job is Send Email/ FTP Error: Cannot Connect
CS-5050 cancelled. Press [End]. With Timeout. The server is unable to
2102 communicate.
CS-3050, CS-4050, Send error. Job is Send FTP Error: Cannot Connect With
CS-5050 cancelled. Press [End]. Timeout. Send the server which does not
2102 support FTP server.
CS-3050, CS-4050, Send error. Job is Send Email/ SMB/ FTP Error: Response
CS-5050 cancelled. Press [End]. Wait With Timeout. The server is unable
2103 to communicate.
CS-3050, CS-4050, Send error. Job is Send Email/ SMB/ FTP Error: Network
CS-5050 cancelled. Press [End]. Transfer. Error occurs on the network.
2201
CS-3050, CS-4050, Send error. Job is Send Email/FTP Error: Network Transfer
CS-5050 cancelled. Press [End]. With Timeout. Error occurs on the
2202 network.
CS-3050, CS-4050, Send error. Job is Send TWAIN Error: Network Transfer
CS-5050 cancelled. Press [End]. With Timeout. Response is not returned
2202 from the server, above the specified time.
CS-3050, CS-4050, Send error. Job is Send Email/FTP Error: Response Wait
CS-5050 cancelled. Press [End]. With Timeout. Response is not returned
2203 from the server, above specified time.
CS-3050, CS-4050, Send error. Job is Send Email Error: Email Size Limit. The
CS-5050 cancelled. Press [End]. size of the email attachment exceeds its
2204 limit.
CS-3050, CS-4050, Send error. Job is Send Email Error: Server Response.
CS-5050 cancelled. Press [End]. Server setting is not authenticated
3101 normally.
CS-3050, CS-4050, Send error. Job is Send Email/FTP Error: Server Response.
CS-5050 cancelled. Press [End]. The server is error status.
3101
CS-3050, CS-4050, Send error. Job is Send Email Error: Not Found
CS-5050 cancelled. Press [End]. Authentication Mechanism. Unsupported
3201 SMTP Authentication Mechanism is
found.
CS-3050, CS-4050, Send error. Job is Send Software Error: Not Yet Connected.
CS-5050 cancelled. Press [End]. Operation handle error. Error for stored
5101 status in the operation handle.
CS-3050, CS-4050, Send error. Job is Send Software Error: Already Connected.
CS-5050 cancelled. Press [End]. Operation handle error. Error for stored
CS-3050, CS-4050, Send error. Job is Send SoftwareError: Not Yet Opened.
CS-5050 cancelled. Press [End]. Error for storage status in the operation
5103 handle.
CS-3050, CS-4050, Send error. Job is Send Software Error: Already Opened.
CS-5050 cancelled. Press [End]. Error for storage status in the operation
5104 handle.
CS-3050, CS-4050, Send error. Job is Send Software Error: Socket Create.
CS-5050 cancelled. Press [End]. Unable to create a communication
7102 socket.
CS-3050, CS-4050, Send error. Job is Send Software Error: Unknown Error.
CS-5050 cancelled. Press [End]. Unable to determine the cause.
720f
CS-3050, CS-4050, Send error. Job is Send Email/ SMB/ FTP/ TWAIN Error:
CS-5050 cancelled. Press [End]. Page Max Count Over. The number of
9181 pages of a send file exceeds 999 pages.
CS-3050, CS-4050, Send FTP Error 1101 Error: Host Name. Enter the disable host
CS-5050 name/IP address.
CS-3050, CS-4050, Send FTP Error 1102 Error: Username/Password. Assign

CS-5050 disable user/password.
CS-3050, CS-4050, Send FTP Error 1102 Error: Username/Password. Domain

CS-5050 name is not entered.
CS-3050, CS-4050, Send FTP Error 1103 Error: Pathname or File Name. Assign
CS-5050 disable folder path.
CS-3050, CS-4050, Send FTP Error 1103 Error: Pathname or File Name. Connect
CS-5050 to the folder which is not permitted for
reference/writing.
CS-3050, CS-4050, Send FTP Error 1105 Error: Not Supported Protocol. FTP
CS-3050, CS-4050, Send FTP Error 2101 Error: Can Not Connect. Assign the
CS-5050 wrong port number.
CS-3050, CS-4050, Send FTP Error 2101 Error: Can Not Connect. Enter the disable
CS-5050 host name/IP address.
CS-3050, CS-4050, Send FTP Error 2101 Error: Can Not Connect. Network is not
CS-5050 connected.
CS-3050, CS-4050, Send FTP Error 2102 Error: Cannot Connect With Timeout.
CS-5050 Send the server which does not support
FTP server.
CS-3050, CS-4050, Send FTP Error 2102 Error: Cannot Connect With Timeout. The
CS-3050, CS-4050, Send FTP Error 2103 Error: Response Wait With Timeout. The
CS-3050, CS-4050, Send FTP Error 2201 Error: Network Transfer. Error occurs on
CS-3050, CS-4050, Send FTP Error 2202 Error: Network Transfer With Timeout.
CS-5050 Error occurs on the network.
CS-3050, CS-4050, Send FTP Error 2203 Error: Response Wait With Timeout.
CS-3050, CS-4050, Send FTP Error 3101 Error: Server Response. The server is
CS-5050 error status.
CS-3050, CS-4050, Send FTP Error 9181 Error: Page Max Count Over. The number
pages.
CS-3050, CS-4050, Send SMB Error 1102 Error: Username/Password or Shared
CS-5050 Name/Folder Name. Assign disable
shared name.

CS-5050 Name/Folder Name. Assign disable
user/password.
CS-5050 Name/Folder Name. Assign the user who
is not allowed to access the folder.

CS-5050 Name/Folder Name. Domain name is not
entered.
CS-5050 Name/Folder Name. Host name error.
CS-3050, CS-4050, Send SMB Error 1103 Error: Pathname or File Name. Assign
CS-5050 disable folder path.
CS-3050, CS-4050, Send SMB Error 1103 Error: Pathname or File Name. Connect
CS-5050 to the folder which is not permitted for
reference/writing.
CS-3050, CS-4050, Send SMB Error 1103 Error: Pathname or File Name. Domain
CS-5050 name is not entered.
CS-3050, CS-4050, Send SMB Error 1105 Error: Not Supported Protocol. SMB
CS-3050, CS-4050, Send SMB Error 2101 Error: Can Not Connect. Assign the
CS-5050 wrong port number.
CS-3050, CS-4050, Send SMB Error 2101 Error: Can Not Connect. Enter the disable
CS-5050 host name/IP address.
CS-3050, CS-4050, Send SMB Error 2101 Error: Can Not Connect. Network is not
CS-5050 connected.
CS-3050, CS-4050, Send SMB Error 2103 Error: Response Wait With Timeout. The
CS-3050, CS-4050, Send SMB Error 2201 Error: Network Transfer. Error occurs on
CS-3050, CS-4050, Send SMB Error 2203 Error: Response Wait With Timeout.
CS-3050, CS-4050, Send SMB Error 9181 Error: Page Max Count Over. The number
pages.
CS-3050, CS-4050, Software Error 5101 Error: Not Yet Connected. Operation
CS-5050 handle error. Error for stored status in the
operation handle.
CS-3050, CS-4050, Software Error 5102 Error: Already Connected. Operation

CS-5050 handle error. Error for stored status in the
operation handle.
CS-3050, CS-4050, Software Error 5103 Error: Not Yet Opened. Error for storage
CS-5050 status in the operation handle.
CS-3050, CS-4050, Software Error 5104 Error: Already Opened. Error for storage
CS-5050 status in the operation handle.
CS-3050, CS-4050, Software Error 7101 Error: Memory Allocation. Insufficient

CS-5050 memory space.
CS-3050, CS-4050, Software Error 7102 Error: Socket Create. Unable to create a
CS-5050 communication socket.
CS-3050, CS-4050, Software Error 720f Error: Unknown Error. Unable to

CS-5050 determine the cause.
CS-3050, CS-4050, TWAIN Error 2202 Error: Network Transfer With Timeout.
above the specified time.
CS-3050, CS-4050, TWAIN Error 9181 Error: Page Max Count Over. The number
pages.
Power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
10871087 935 Start > Mode:1 > Start > turn

main switch Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 22 Start > Main+Engine > Inch >
immediately returns initialize Start > power Off/On. (tech only)
backup data for image
processing: Status > 10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
First try turning power Off/On. If 24 Start > Execute > Start (tech
code immediately returns only)
format hard drive: Status >
10871087
Turn power Off/On.
Power Off. Reseat BU-10 CF 933 Start > RECOVERY CF > Start >
card. Power On. If code power Off/On >FAX IMAGE >
immediately returns initialize Execute > Start > INITIALIZE CF
CF: Status > 10871087 > Start > power Off/On (tech
only)
Turn power Off/On.
First try turning power Off/On. If

code immediately returns reload
fax firmware.
10871087 906 Start > Execute > Start > power

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Status > 10871087 906 Start > Execute > Start

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.
Turn power Off/On.

Turn power Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 22 Start > SCANNER > Start >
immediately returns initialize power Off/On. > Status >
backup data for scanning: 10871087 > 411 > see service
Status > 10871087 manual pg 107 (tech only)
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems
all other modems

all other modems

all other modems

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all other modems

all other modems

all other modems
all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems
all other modems

all other modems

all other modems

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all other modems

all other modems

all other modems

all other modems
all other modems

all other modems

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all other modems

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all other modems

all other modems
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all other modems

all other modems

all other modems
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all other modems

all other modems

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all other modems

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all other modems

all other modems
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Send errors are displayed on

the panel only, and not
recorded.
recorded.

recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.

recorded.
Note the displayed error
number. Send errors are
displayed on the panel only,
and not recorded.
and not recorded.
and not recorded.

and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
Power Off/On. Send errors are
and not recorded.

and not recorded.

and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.

recorded.
recorded.

recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.

recorded.
and not recorded.

and not recorded.

and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
recorded.

recorded.
Service Checks
Press [Continue] to print without stapling.
Press [Cancel] to cancel the job.


the MP tray.
instructions to replace the staple case. Press
[Continue] to print without stapling. Press
[Cancel] to cancel the job.
See above for details.
Document Box full: Press [End]. Repeat

Copy Box full: Press [Continue] to copy
without using Repeat Copy. Press [Cancel] to
cancel job. See your key
Operator/Administrator.
Press [End]. Then check: Registration of

Authentication Server, Password & computer
address of Authentication Server, Connection
to the network. See your key
Select another paper type. Press [Continue]

to print without using duplex.
The job is cancelled because it is restricted

by job accounting. Press [End]. See your key
Select another paper size. Press [Continue]

to print without using offset.
Select another paper size/type. Press

[Continue] to print without using punch.
Select another available paper size/type.
Close the document processor.
Set the finisher correctly.

Follow the instructions on the touch panel to

empty the punch waste box.
The job is cancelled. Press [End].
The job is cancelled. Press [End]. See your

key Operator/Administrator.
Remove paper from the document finisher

tray. If printing can be restarted, the touch
panel display will prompt you to press
Continue. Then press [Continue].
Remove paper from the folding tray.
01: Initialization Error. Initialize the HDD. 04:

Insufficient space on the HDD to complete
this operation. Move or delete data stored on
the HDD to increase available space.
Enter the correct user name or password.
Cannot print any more. This job is canceled.

Press [End]. See your Key
Remove paper from the job separator tray.
Printing resumes.
Key Operator/Administrator.
Remove paper from the mailbox tray.
Format the memory card again.
Move or delete data stored on the memory

card to increase available space.
When inserting the memory card turn Off the

main switch first.
Press [Continue] to print the scanned pages.

The print job cannot be processed
completely. Press [Cancel] to cancel the job.
1) Turn power Off/On.
Follow the displayed instructions to remove

the jammed paper.
The job is paused. Press [Continue} to

resume the job.
This job is cancelled. Press [End]. Remove
or replace the removable memory.
Press [End].
Remove originals from the document

order, stack them uniformly and place them
again. Press [Continue] to resume printing.


processor.
Press [Continue] to print, send, or store the

scanned pages. The job cannot be
processed completely. Press [Cancel] to
cancel printing, sending, or storing.
Repl main PWB.
Install the folding tray correctly to the 3,000

sheet finisher.
Install the folding unit correctly to the 3,000

sheet finisher.
Set the punch waste box correctly.
Set the waste toner box correctly.

the jammed staple.

the jammed staple.
Check the registered Account ID.
Format the removable memory. Note: any

data on the memory will be lost. Or use
memory formatted by this machine.
Put down the receiver.

Remove paper from the top exit tray, and

press [Continue] to resume the job.
Remove output paper from the tray indicated

on the panel. If tray B or C is full of paper
press [Continue] to resume printing.

1) Repl fax card.
1) Repl main PWB.
1) Temporarity run simulation 935: 10871087

> 935 > Start > Mode:1 > Start. Repl relay
PWB. When replaced reset U935 to Mode:0.
1) Install current fax firmware, 2) Install

compatible fax card (Fax Sys S).
1) Install compatible fax card (Fax Sys M

(B)).

Repl main PWB.
1) Repl main PWB.

Repl main PWB.

Repl main PWB.

Repl engine PWB.
Repl engine PWB.

Repl engine PWB.

PWB.


Repl engine PWB, 4) Repl main PWB.

Division, 2) Repl engine PWB, 3) Repl main
PWB.
1) Reinstall main DIMM.
1) Repl main DIMM, 2) Repl main PWB.
1) Reinstall fax image DIMM, 2) Repl fax

image DIMM, 3) Repl main PWB.

Repl main PWB.

PCB, 3) Reformat HDD, 4) Repl. HDD, 5)
Repl main PWB
1) Reinstall fax image DIMM, 2) Run
simulation U671 (recovery fax DIMM), 3)
Repl fax image DIMM, 4) Repl main PWB.
1) Reseat BU10 CF, 2) Run sim U933.
1) Repl main PWB.
1) Reload firmware, 2) Repl fax card.
1) Reconnect battery at main PWB. 2)

Replace main PWB.
1) Reseat connectors to fax card, interface

PWB, and main PWB, 2) Repl fax card, 3)
Repl main PWB.
1) Reseat YC1 @ Fax, YC4 & YC6 @

interface, YC30 @ main PWB, 2) Repl fax
card, 3) Repl main PWB
1) Repl fax card.
1) Power Off/On 2) Repl fax card.

YC13 @ engine PWB, 3) Check for open
motor coil. Repl lift motor, 4) Check YC13-B9
@ engine PWB goes low when upper lift
switch is OFF. If no, replace upper lift switch,
5) Repl engine PWB.
1) Check for lift drive problem 2) Reseat YC8
@ engine PWB, 3) Check for open motor
coil. Repl lift motor, 4) Check YC8-B9 @
engine PWB goes low when upper lift switch
is OFF. If no, replace upper lift switch, 5)
Repl engine PWB.

YC13 @ engine PWB, 3) Check for open
motor coil. Repl lift motor, 4) Check YC13-
B15 @ engine PWB goes low when lower lift
5) Repl engine PWB.

@ engine PWB, 3) Check for open motor
coil. Repl lift motor, 4) Check YC8-B15 @
engine PWB goes low when lower lift switch
is OFF. If no, replace lower lift switch, 5) Repl
engine PWB.

connectors on engine PWB and PF main
Check YC1-5 @ PF main PWB goes low
when lift switch 1 is OFF. If no, replace lift
switch 1.

connectors on PF main PWB and YC15 @
engine PWB, 3) Pinout harnass, 4) Repl lift
motor, 5) Check YC1-7 @ PF main PWB
goes low when PF lift switch 1 is OFF. If no,
replace PF lift switch 1.

switch 2.
engine PWB, 3) Pinout harnass, 4) Repl lift
goes low when PF lift switch 2 is OFF. If no,
replace PF lift switch 2.

engine PWB.
PWB.
engine PWB.
PWB, 3) Pinout harnass, 4) Check YC5-7 @
PF Main PWB goes low when lift switch 2 is
OFF. If no, repl lift switch 2. 5) Repl lift motor.

engine PWB, 3) Pinout harnass, 4) Check
YC5-4 @ PF Main PWB goes low when level
switch 1 is OFF. If no, repl level switch 1. 5)
Repl lift motor.


engine PWB, 3) Pinout harnass, 4) Check
YC5-7 @ PF Main PWB goes low when level
switch 2 is OFF. If no, repl level switch 2. 5)
Repl lift motor.
1) Reseat connectors on engine PWB and

PF main PWB, 2) Pinout harnass, 3) Repl
engine PWB, 4) Repl PF main PWB.
1) Reseat connectors on PF main PWB and
YC15 @ engine PWB, 2) Pinout harnass, 3)
Repl engine PWB, 4) Repl PF main PWB.

1) Reseat connectors on PF main PWB and

YC15 @ engine PWB, 2) Pinout harnass, 3)
Repl engine PWB, 4) Repl PF main PWB.

@ engine PWB, 3) Pinout harnass, 4) Repl
drive motor, 5) Repl engine PWB.

main charge cleaning motor, 5) Repl engine
PWB.
main charge cleaning motor, 5) Repl engine
PWB.
paper feed motor, 5) Repl engine PWB .

5) Repl PF main PWB, 6) Repl engine PWB.

engine PWB, 3) Pinout harnass, 4) Repl PF
drive motor, 5) Repl PF main PWB, 6) Repl
engine PWB.

conveying motor, 5) Repl PF main PWB. 5)
Repl engine PWB.
engine PWB, 3) Pinout harnass, 4) Repl
paper conveying motor, 5) Repl PF main
PWB. 5) Repl engine PWB.

@ scanner PWB, 3) Reseat connector on
scanner home position switch, 4) Repl home
position switch, 5) Repl scanner motor, 6)
Repl scanner PWB.
1) Check for drive problems, 2) Reseat YC7,

YC8 @ ISM PWB (scanner PWB), 3) Reseat
connector on scanner home position switch
& scanner motor, 4) Repl home position
switch, 5) Repl scanner motor, 6) Repl ISC
PWB (shading PWB), 7) Repl ISM PWB
(scanner PWB).

conn @ inverter PCB, 3) Pinout harnass, 4)
Adj position of shading plate, 5) Repl home
position switch, 6) Repl lamp & inverter
PWB, 7) Repl scanner PWB, 8) Replace
CCD PWB.
1) Reseat YC5 @ ISM PWB (scanner PWB),

2) Reseat conn @ inverter PWB, 3) Pinout
harnass, 4) Adj position of shading plate, 5)
Repl home position switch, 6) Repl lamp &
inverter PWB, 7) Repl ISM PWB (scanner
PWB), 8) Replace ISC PWB (shading PWB),
9) CCD PWB.
1) Reseat conn @ ISM PWB & DP driver

PWB, 2) Pinout harnass, 3) Replace DP
inverter PWB, 4) Repl CIS, 5) Repl DP driver
PWB.
1) Reseat conn @ main PWB & DP main
PWB, 2) Pinout harnass, 3) Replace inverter
PWB, 4) Repl CIS, 5) Repl DP main PWB.
1) Reseat connectors @ SHD PWB & CCD

PWB, 2) Pinout harnass, 3) Repl lamp &
inverter PWB, 4) Repl SHD PWB, 5) Repl
CCD PWB.
1) Reseat YC5 @ ISM PWB & inverter PWB,
2) Pinout harnass, 3) Repl lamp & inverter
PWB, 4) Repl ISM PWB (scanner PWB), 5)
Repl ISC PWB (shading PWB), 6) Repl CCD
PWB.
1) Repl DP inverter PWB, 2) Repl CIS, 3)

Repl DP Main PWB.

Repl DP driver PWB.
1) Reseat YC3 @ scanner PWB & YC4 @

SHD PWB, 2) Pinout harnass, 3) Repl
Scanner PWB, 4) Repl SHD PWB.
1) Reseat YC2 @ CCD PWB & YC2 @ ISC

PWB, 2) Pinout harnass, 3) Repl ISC PWB
(shading PWB), 4) Repl CCD PWB.
1) Repl ISM PWB (scanner PWB), 2) Repl

ISC PWB (shading PWB).
1) Repl scanner PWB.

ISC PWB (shading PWB).
1) Run simulation U022, 2) Repl scanner

PWB.

unit, 2) Pinout harnass, 3) Repl laser unit, 4)
Repl engine PWB.

Repl engine PWB.

Repl engine PWB.
Repl engine PWB.

Repl engine PWB.

Repl engine PWB.
1) Repl cleaning lamp, 2) Repl engine PWB.
1) Check that thermistor1 is contacting heat

Check fixing heaters, 4) Repl PSU, 5) Repl
engine PWB.

Check fixing heaters, 4) Repl PSU, 5) Repl
engine PWB.
1) Check that thermistors are contacting

1 or 2, 3) Repl engine PWB.




engine PWB.
1) Check that thermistor 1 is contacting heat

engine PWB.

voltage. 2) Repl PSU, 3) Repl engine PWB.

1) Reinsert fuser unit, 2) Check YC10 @

engine PWB, 3) Pinout harnass.
1) Check YC9 @ engine PWB, 2) Pinout

harnass, 3) Replace toner container sensor.
1) Check YC5 @ engine PWB, 2) Pinout

harnass, 3) Replace toner container sensor.
1) Reinsert developing unit, 2) Repl

developing unit.
1) Reseat YC14 @ engine PWB, 2) Pinout

harnass, 3) Repl the humidity sensor.


1) Pinout harnass, 2) Repl drum unit.
1) Pinout harnass, 2) Repl developing unit.
1) Check punch PWB connectors, 2) Pinout

harnass, 3) Repl punch motor, 4) Repl punch
PWB, 5) Repl finisher PWB.
1) Check punch PWB connectors, 2) Pinout

harnass, 3) Repl punch motor, 4) Repl punch
PWB, 5) Repl finisher PWB.
1) Reseat connectors, 2) Pinout harnass, 3)

Repl upper limit sensor or paper push
sensor, 4) Repl finisher main PWB.
1) Reseat connectors @ tray upper limit

sensor, paper surface sensor 1/2, 2) Pinout
harnass, 3) Repl tray upper limit sensor,
paper surface sensor 1/2, 4) Repl finisher
main PWB.
1) Reseat connectors @ belt sensor, belt

solenoid, 2) Pinout harnass, 3) Repl belt
sensor, 4) Repl belt solenoid, 5) Repl finisher
main PWB.
1) Reseat YC2 @ internal tray PWB & paper
conveying belt motor 1 connector, 2) Pinout
harnass, 3) Repl paper conveying belt HPS1,
4) Repl paper conveying belt motor 1, 5)
Repl internal tray PWB, 6) Repl finisher main
PWB.

PWB.

PWB.
PWB.
1) Reseat YC1 @ internal tray PWB & YC6

@ finisher main PWB, 2) Pinout harnass, 3)
PWB.
1) Reseat YC1, YC4 @ internal tray PWB &

YC6, YC24 @ finisher main PWB, 2) Pinout
harnass, 3) Repl internal tray PWB, 4) Repl
finisher main PWB.
1) Reseat YC6 @ finisher main PWB &

connector for main tray motor, 2) Pinout
harnass, 3) Replace main tray upper & lower
limit detection switches & main tray load
detection sensor, 4) Repl main tray motor, 5)
1) Reseat connectors or Replace tray lower

limit detection switches & main tray paper
upper surface detection sensor, 4) Repl main
tray motor, 5) Repl finisher main PWB.

limit sensor, paper surface sensor 1/2, 2)
Reseat tray elevation motor connector, 3)
1) Reseat YC2 @ internal tray PWB & side

registration motor 1 connector, 2) Pinout
harnass, 3) Repl side registration motor 1, 4)
PWB.
1) Reseat front registration HPS, 2) Reseat

front registration motor connector, 3) Repl
front registration HPS, 4) Replace front
registration motor, 5) Repl finisher main
PWB.
1) Reseat front registration HPS, 2) Reseat

front registration motor connector, 3) Repl
front registration HPS, 4) Replace front
PWB.
1) Reseat sensor connectors, 2) Reseat
motor connectors, 3) Pinout harnass, 4) Repl
adjustment home position sensor. 5) Repl
adjustment motor, 6) Replace finisher main
PWB.

PWB.

PWB.
1) Reseat rear registration HPS connector, 2)

Reseat rear registration motor connector, 3)
Repl rear registration HPS, 4) Replace rear
PWB.
1) Reseat rear registration HPS connector, 2)

Reseat rear registration motor connector, 3)
Repl rear registration HPS, 4) Replace rear
PWB.

PWB.

PWB.
PWB.

stapler moving motor 1 connector, 2) Repl
stapler moving motor 1, 3) Repl finisher main
PWB.
1) Reseat stapler connector, 2) Unjam
finisher main PWB.

finisher main PWB.

main PWB.
PWB.
main PWB.
stapler moving motor 2 connector, 2)
Replace stapler moving motor 2, 3) Repl
finisher main PWB.
stapler moving motor 2 connector & staple
relay PWB, 2) Replace stapler moving motor
2, 3) Repl staple relay PWB, 4) Repl finisher
main PWB.

stapler motor connector, 2) Replace stapler

stapler motor connector & staple relay PWB,
2) Replace stapler motor, 3) Replace staple
relay PWB, 4) Repl finisher main PWB.
1) Reseat YC22 @ finisher main PWB, 2)

Replace centerfold unit set switch, 3) Repl
finisher main PWB.
1) Reseat YC5, YC20 @ finisher main PWB,

2) Reseat YC1, YC2 @ centerfold main
PWB, 2) Replace centerfold unit set switch,
3) Repl centerfold main PWB, 4) Repl
finisher main PWB.
1) Reseat YC6 @ centerfold main PWB &

centerfold side registration motor 1
connector, 2) Repl centerfold side
registration motor 1, 3) Repl centerfold main
PWB, 4) Repl finisher main PWB.

1) Reseat YC6 & YC7 @ centerfold main

PWB & centerfold paper conveying motor
belt 1/2 connector, 2) Repl centerfold paper
conveying belt motor 1/2, 3) Repl centerfold
main PWB, 4) Repl finisher main PWB.
1) Reseat connectors adjustment sensor 2 &

adjustment motor 2, 2) Repl adjustment
sensor 2, 3) Repl adjustment motor 2, 4)

blade motor connector, 2) Repl blade motor,
finisher main PWB.

finisher main PWB.
1) Reseat connectors adjustment sensor 1 &

adjustment motor 1, 2) Repl adjustment

centerfold staple motor connector, 2) Repl
centerfold staple motor, 3) Repl centerfold



1) Reseat connectors roller motor sensor &
roller motor, 2) Repl roller motor sensor, 3)
Repl roller motor, 4) Repl finisher main PWB.

centerfold main motor connector, 2) Repl
centerfold main motor, 3) Repl centerfold

1) Reseat connectors slide motor sensor &

slide motor, 2) Repl slide motor sensor, 3)
Repl slide motor, 4) Repl finisher main PWB.
1) Reseat paper entry sensor connector, 2)

finisher main PWB.

finisher main PWB.

connections to the mailbox, 2) Repl mailbox

1) Reseat YC2 @ mailbox main PWB &

mailbox drive motor connector, 2) Repl
mailbox drive motor, 3) Repl mailbox main
1) Reeat all connectors @ engine PWB &

finisher main PWB. 2) Repl finisher main
1) Reeat all connectors @ engine PWB &

1) Reseat all connectors @ engine PWB &


finisher main PWB. 2) Reseat EEPROM, 3)
1) Reseat all connectors @ punch PWB &

YC4 @ finisher main PWB. 2) Repl punch
PWB.

PWB.
1) Reseat all connectors @ mailbox PWB &
YC7 @ finisher main PWB. 2) Repl mailbox
main PWB.
main PWB.
1) Reseat all connectors @ centerfold main
PWB & YC5 @ finisher main PWB. 2) Repl
centerfold main PWB.

PWB & YC5 @ finisher main PWB. 2)
Reseat EEPROM, 3) Repl centerfold main
PWB.
1) Reseat YC7 @ scanner PWB & the pigtail

to the copier, 2) Repl DP main PWB.
1) Reseat YC6 @ ISM PWB (scanner PWB)
& the pigtail to the copier, 2) Repl DP driver
PWB, 3) Repl ISM PWB (scanner PWB).
1) Reseat lift upper limit switch connector, 2)

Reseat DP lift motor connector 3) Repl DP lift
upper limit switch, 4) Repl DP lift motor, 5)
Repl DP main PWB.
1) Reseat upper limit switch & lift motor

connectors, 2) Repl upper limit switch, 3)
Repl lift motor, 4) Repl DP driver PWB.
1) Reseat lift lower limit switch connector, 2)

Reseat DP lift motor connector 3) Repl DP lift
lower limit switch, 4) Repl DP lift motor, 5)
Repl DP main PWB.
1) Reseat lower limit switch & lift motor

connectors, 2) Repl lower limit switch, 3)
Repl lift motor, 4) Repl DP driver PWB.
1) Repl DP main PWB, 2) Contact Service

1) Reseat connectors @ DP driver PWB, 2)

Repl DP driver PWB.
1) Reseat all connectors @ SHD PWB, 2)

Pinout connectors/harnass, 3) Repl SHD
PWB.
1) Reseat connectors @ SHD PWB, 2) Repl
SHD PWB.
1) Reseat all connectors @ CIS, 2) Pinout

connectors/harnass, 3) Repl CIS.
1) Reseat connectors @ CIS, 2) Repl CIS.

Division.
Division.
Division.
PWB.
1) Check harnass connections @ engine

PWB, 2) Repl engine PWB, 3) Repl main
PWB.

PWB.
1) Repl main PWB.
1) Reload or update firmware, 2) Repl main

1) Repl main PWB, 2) Repl scanner PWB.
1) Repl engine PWB.
1) Repl engine PWB.
1) Repl flash ROM.
1) Repl flash ROM.
1) Repl main PWB.
1) Turn power Off/On to reset, 2) Repl PSU

PWB.
1) Reinstall fax sys M, 2) Repl fax sys M.

1) Upgrade firmware above v.2.04A. (at this

printing v.2.20C).
1) Upgrade firmware to v.2.45a or above.
1) Reinstall fax sys M, 2) Reload firmware,

3)Repl fax sys M.

3)Repl fax sys M.
1) Power Off/On, if re-occurs 2) HDD Initial in

system menu (System Menu,
Adjustment/Maintenance, System
Initialization). Power Off/On, if re-occurs 3)
Reformat HDD (Status, 10871087, 024,
Start, Execute, Start). Power Off/On, if re-
occurs 4) Repl HDD.

occurs 4) Repl HDD.

occurs 4) Repl HDD.
1) Power Off/On.
1) Power Off/On, 2) Reseat DIMM for

operation panel, then reload firmware, 3)
Repl DIMM for operation panel, then reload
firmware.
1) Use KM-Net Viewer to update barcode
files.
1) Run U020, 2) Run U022, 3) Run U024.
1) Reseat HDD connectors. (from Venom @

Copytechnet)
1) Power Off/On, 2) Reload firmware, 3) Repl
Panel or main DIMM, 4) Reseat connectors
to operation panel and main controller, 5)
Repl operation panel PWB, 6) Repl main
PWB. 7) May occur after HDD replacement.
Power Off/On to reset.
1) Update firmware to version 2.45a or

above.
1) Flash machine.
1) Power Off/On, 2) Reseat & clean contacts

of main DIMM & expansion memory, 3)
Reload firmware, 4) Repl main DIMM or
expansion memory, 5) Reseat connectors to
operation panel and main controller, 6) Repl
operation panel PWB, 7) Reformat or repl
HDD.
of main DIMM, 3) Reload firmware, 4) Repl
main DIMM, 5) Reseat connectors to
operation panel PWB, 7) Repl main PWB, 8)
Reformat or repl HDD.
Load paper.
provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

one-touch key.

provider.

provider.
provider.

provider.

provider.

provider.
provider.

provider.

provider.
provider.
PWB.
PWB.
1) Repl main PWB.

PWB.
1) Repl main PWB.
1) Repl scanner PWB, 2) Repl main PWB.

main PWB.
1) Repl engine PWB.
1) Repl engine PWB.

1) Repl engine PWB.
1) Repl main PWB.
1) Repl main PWB.
1) Repl power source PWB.

1) To switch Off power: first press the power
keyswitch until the main power indicator goes
Off, then turn the main power switch Off.

Center.
page correctly.


Command Center.

Center.



Command Center.
authentication.

authentication.

Center.

page correctly.

name: @()!&#$%^~[]`


[Domain@User].


[Domain@User].


Command Center.

Command Center.

Command Center.


Center.






Command Center.

authentication.

authentication.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.



Command Center.





name: @()!&#$%^~[]`


[Domain@User].


[Domain@User].
Command Center.



Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.


CS-420i, CS-520i E00000 or U00000 Fax Communication Error: No response
or line busy after the set number of
redials.
CS-420i, CS-520i E00100 or U00100 Fax Communication Error: Transmission
was interruped by a press of the
Stop/Clear key.
CS-420i, CS-520i E00200 or U00200 Fax Communication Error: Reception was
interrupted by a press of the Stop/Clear
key.
CS-420i, CS-520i E00300 or U00300 Fax Communication Error: Recording
paper on the destination unit has run out
during reception.
CS-420i, CS-520i E00430 or U00430 Fax Communication Error: Polling request

(confidential or reverse polling) was
CS-420i, CS-520i E00430 or U00430 Fax Communication Error: Subaddress-

based bulletin board transmission was
CS-420i, CS-520i E00431 or U00431 Fax Communication Error: A subaddress-

registered.
CS-420i, CS-520i E00432 or U00432 Fax Communication Error: A subaddress-


based bulletin board transmission request

based confidential reception or
CS-420i, CS-520i E00450 or U00450 Fax Communication Error: The
destination transmitter disconnected
CS-420i, CS-520i E00460 or U00460 Fax Communication Error: Encrypted

registered.
CS-420i, CS-520i E00462 or U00462 Fax Communication Error: Ecryption

CS-420i, CS-520i E00601 or U00601 Fax Communication Error: Document jam

or the document length exceeds the
maximum.
CS-420i, CS-520i E00613 or U00613 Fax Communication Error: Image writing
section problem.
CS-420i, CS-520i E00656 or U00656 Fax Communication Error: Data was not
transmitted after CTS was activated due
to a modem error.
CS-420i, CS-520i E00690 or U00690 Fax Communication Error: System error.
CS-420i, CS-520i E00700 or U00700 Fax Communication Error:

Communication was interrupted because
CS-420i, CS-520i E00800 or U00800 Fax Communication Error: A page

transmission error occurred in G3 mode,
signal.
transmission error re-occurred after retry

reception error occurred in G3 mode. An
reception error occurred in G3 mode. A

in G3 mode was interrupted by a signal




of our make).


was exceeded (ECM).





was received during phase B of
transmission.
error. The preset number of command
retransfers for DCS/NSS signals was
exceeded during phase B of
transmission.

after transmission of a PPS (Q) signal
during phase D of transmission, and the
preset number of command transfers was
exceeded.

error. A DCN signal or invalid command
was received during phase D of
transmission.

error. The preset number of command
retransfers was exceeded after
transmission of an RR signal or no
response.
CS-420i, CS-520i E01100 or U01100 Fax Communication Error: Reception in

G3 mode was interrupted by a signal


unit.
DIS signal.

DTC (NSC) signal.

an FTT signal.





protocol).


V.34 mode.

error. There was no response, or a DCN
signal or invalid command was received
during phase C/D of reception.

error. A DCN signal was received during
phase B of reception.

error. No message was received during
phase C of reception.

error. Error line control was exceeded and
a decoding error occurred for the
message being received.
CS-420i, CS-520i E01400 or U01400 Fax Communication Error: An invalid one-

touch key was specified during
communication.
CS-420i, CS-520i E01500 or U01500 Fax Communication Error: A
communication error occurred when
communication error occurred when
called in V.8 mode.
communication error occurred in phase 2
was not detected.


communication error occurred before

detected.
detected.

CS-420i, CS-520i E01821 or U01821 Fax Communication Error: Operation was

interrupted due to the absence of a
common communication speed between
units (including when an impossible
symbol speed occurs), during reception in
V.34 mode. After MPh exchange, a DCN
signal was transmitted to the destination
unit and the line was cut.
CS-420i, CS-520i E03000 or U03000 Fax Communication Error: No document

was present in the destination unit when
CS-420i, CS-520i E03200 or U03200 Fax Communication Error: In interoffice

subaddress-based bulletin board
CS-420i, CS-520i E03300 or U03300 Fax Communication Error: In polling

reception from a unit of our make,
telephone number.
telephone number.
CS-420i, CS-520i E03400 or U03400 Fax Communication Error: Polling
reception was interupted because of a

CS-420i, CS-520i E03600 or U03600 Fax Communication Error: An interoffice

CS-420i, CS-520i E03700 or U03700 Fax Communication Error: Interoffice


subaddress-based transmission mode,

based transmission failed because the
CS-420i, CS-520i E04200 or U04200 Fax Communication Error: In encrypted

tranmission, the specified encryption box

transmission failed because the
CS-420i, CS-520i E04400 or U04400 Fax Communication Error:
Communication was interrupted because
did not agree.

CS-420i, CS-520i E05100 or U05100 Fax Communication Error: Password

check transmission or restricted

check reception or restricted reception

check reception or restricted reception
number.
CS-420i, CS-520i E14000 or U14000 Fax Communication Error: Memory

overflowed during confidential reception.

overflowed in subaddress-based
overflowed in the destination unit during
transmission.
overflowed during memory reception.

overflowed in the destination unit during
transmission.
failed because an error occurred during
JBIG encoding.
CS-420i, CS-520i Send SMB Error 1102 Error: Username/Password or Shared

Name/Folder Name. Domain name is not
entered.
Name/Folder Name. Assign disable
user/password.
Name/Folder Name. Assign the user who
is not allowed to access the folder.

shared name.

Name/Folder Name. Host name error.
CS-420i, CS-520i Send SMB Error 1103 Error: Pathname or File Name. Domain
name is not entered.
CS-420i, CS-520i Send SMB Error 1103 Error: Pathname or File Name. Connect
to the folder which is not permitted for
reference/writing.
CS-420i, CS-520i Send SMB Error 1103 Error: Pathname or File Name. Assign
disable folder path.
CS-420i, CS-520i Send SMB Error 1105 Error: Not Supported Protocol. SMB
protocol is set to OFF.
CS-420i, CS-520i Send SMB Error 2101 Error: Can Not Connect. Enter the disable
host name/IP address.
CS-420i, CS-520i Send SMB Error 2101 Error: Can Not Connect. Assign the
wrong port number.
CS-420i, CS-520i Send SMB Error 2101 Error: Can Not Connect. Network is not
connected.
CS-420i, CS-520i Send SMB Error 2103 Error: Response Wait With Timeout. The
server is unable to communicate.
CS-420i, CS-520i Send SMB Error 2201 Error: Network Transfer. Error occurs on
the network.
CS-420i, CS-520i Send SMB Error 2203 Error: Response Wait With Timeout.
Response is not returned from the server,
CS-420i, CS-520i Send SMB Error 9181 Error: Page Max Count Over. The number
of pages of a send file exceeds 999
pages.
CS-420i, CS-520i Send FTP Error 1101 Error: Host Name. Enter the disable host
name/IP address.
CS-420i, CS-520i Send FTP Error 1102 Error: Username/Password. Domain

name is not entered.
CS-420i, CS-520i Send FTP Error 1102 Error: Username/Password. Assign

disable user/password.
CS-420i, CS-520i Send FTP Error 1103 Error: Pathname or File Name. Connect
to the folder which is not permitted for
reference/writing.
CS-420i, CS-520i Send FTP Error 1103 Error: Pathname or File Name. Assign
disable folder path.
CS-420i, CS-520i Send FTP Error 1105 Error: Not Supported Protocol. FTP
CS-420i, CS-520i Send FTP Error 2101 Error: Can Not Connect. Enter the disable
host name/IP address.
CS-420i, CS-520i Send FTP Error 2101 Error: Can Not Connect. Assign the
wrong port number.
CS-420i, CS-520i Send FTP Error 2101 Error: Can Not Connect. Network is not
connected.
CS-420i, CS-520i Send FTP Error 2102 Error: Cannot Connect With Timeout. The
CS-420i, CS-520i Send FTP Error 2102 Error: Cannot Connect With Timeout.
Send the server which does not support
FTP server.
CS-420i, CS-520i Send FTP Error 2103 Error: Response Wait With Timeout. The
CS-420i, CS-520i Send FTP Error 2201 Error: Network Transfer. Error occurs on
the network.
CS-420i, CS-520i Send FTP Error 2202 Error: Network Transfer With Timeout.
Error occurs on the network.
CS-420i, CS-520i Send FTP Error 2203 Error: Response Wait With Timeout.
CS-420i, CS-520i Send FTP Error 3101 Error: Server Response. The server is
error status.
CS-420i, CS-520i Send FTP Error 9181 Error: Page Max Count Over. The number
pages.
CS-420i, CS-520i Send email Error 1101 Error: Host Name. SMTP server name is
not set. Error SMTP server name.
CS-420i, CS-520i Send email Error 1102 Error: Username/Password. User ID for
the authentication is not entered or
entered wrongly. Wrong authentication
CS-420i, CS-520i Send email Error 1104 Error: No Recipient Address. The
destination address is not specified.
CS-420i, CS-520i Send email Error 1105 Error: Not Supported Protocol. SMTP
CS-420i, CS-520i Send email Error 1106 Error: No Sender Info. Sender address is
not entered.
CS-420i, CS-520i Send email Error 2101 Error: Can Not Connect. Select [Other
Authenticate] when authenticating POP
before SMTP.
CS-420i, CS-520i Send email Error 2101 Error: Can Not Connect. The specified
server is not SMTP server.
CS-420i, CS-520i Send email Error 2101 Error: Can Not Connect. Network is not
connected.
CS-420i, CS-520i Send email Error 2102 Error: Cannot Connect With Timeout. The
CS-420i, CS-520i Send email Error 2103 Error: Response Wait With Timeout. The
CS-420i, CS-520i Send email Error 2201 Error: Network Transfer. Error occurs on
the network.
CS-420i, CS-520i Send email Error 2202 Error: Network Transfer With Timeout.
Error occurs on the network.
CS-420i, CS-520i Send email Error 2203 Error: Response Wait With Timeout.
CS-420i, CS-520i Send email Error 2204 Error: Email Size Limit. The size of the
email attachment exceeds its limit.
CS-420i, CS-520i Send email Error 3101 Error: Server Response. The server is
error status.
CS-420i, CS-520i Send email Error 3101 Error: Server Response. Server setting is
not authenticated normally.
CS-420i, CS-520i Send email Error 3201 Error: Not Found Authentication
Mechanism. Unsupported SMTP
Authentication Mechanism is found.
CS-420i, CS-520i Send email Error 9181 Error: Page Max Count Over. The number
pages.
CS-420i, CS-520i TWAIN Error 2202 Error: Network Transfer With Timeout.
above the specified time.
CS-420i, CS-520i TWAIN Error 9181 Error: Page Max Count Over. The number
pages.
CS-420i, CS-520i Software Error 5101 Error: Not Yet Connected. Operation
handle error. Error for stored status in the
operation handle.
CS-420i, CS-520i Software Error 5102 Error: Already Connected. Operation

handle error. Error for stored status in the
operation handle.
CS-420i, CS-520i Software Error 5103 Error: Not Yet Opened. Error for storage
status in the operation handle.
CS-420i, CS-520i Software Error 5104 Error: Already Opened. Error for storage
status in the operation handle.
CS-420i, CS-520i Software Error 7101 Error: Memory Allocation. Insufficient

memory space.
CS-420i, CS-520i Software Error 7102 Error: Socket Create. Unable to create a
communication socket.
CS-420i, CS-520i Software Error 720f Error: Unknown Error. Unable to

determine the cause.
CS-420i, CS-520i Send error. 1101 Send Email Error: Host Name. SMTP
server name is not set. Error SMTP
server name. Fails to send iFax.
CS-420i, CS-520i Send error. 1101 Send FTP Error: Host Name. Enter the
disable host name/IP address.
CS-420i, CS-520i Send error. 1101 Send SMB Error: Host Name. Enter the
disable host name/IP address.
CS-420i, CS-520i Send error. 1102 Send Email Error/ Send iFax Error:
Username/Password. User ID for the
authentication is not entered or entered
wrongly. Wrong authentication password
is entered.
CS-420i, CS-520i Send error. 1102 Send SMB/FTP Error:

Username/Password or Shared
Name/Folder Name. Domain name is not
entered.
CS-420i, CS-520i Send error. 1102 Send SMB/FTP Error:
Username/Password or Shared
user/password.
CS-420i, CS-520i Send error. 1102 Send SMB Error: Username/Password or
Shared Name/Folder Name. Assign
disable shared name.
CS-420i, CS-520i Send error. 1102 Send SMB Error: Username/Password or

Shared Name/Folder Name. Host name
error.
CS-420i, CS-520i Send error. 1103 Send SMB/FTP Error: Pathname or File
Name. Domain name is not entered.
Name. Connect to the folder which is not
permitted for reference/writing.
Name. Assign disable folder path.
CS-420i, CS-520i Send error. 1104 Send Email Error/ Send iFax Error: No
Recipient Address. The destination
address is not specified.
CS-420i, CS-520i Send error. 1105 Send Email Error/ Send iFax Error: Not
Supported Protocol. SMTP protocol is set
to OFF.
CS-420i, CS-520i Send error. 1105 Send SMB Error: Not Supported Protocol.
SMB protocol is set to OFF.
CS-420i, CS-520i Send error. 1105 Send FTP Error: Not Supported Protocol.
FTP protocol is set to OFF.
CS-420i, CS-520i Send error. 1106 Send Email Error/ Send iFax Error: No
Sender Info. Sender address is not
entered.
CS-420i, CS-520i Send error. 1131 Send FTP Error: Secure protocol settings
are OFF in Command Center.
CS-420i, CS-520i Send error. 1132 Send FTP Error: Is FTPS available? Is
encryption available?
CS-420i, CS-520i Send error. 2101 Send Email Error/ Send iFax Error: Can
Not Connect. Network is not connected.
Not Connect. Select [Other Authenticate]
when authenticating POP before SMTP.
Not Connect. The specified server is not
SMTP server.
CS-420i, CS-520i Send error. 2101 Send SMB/FTP Error: Can Not Connect.
Enter the disable host name/IP address.
Assign the wrong port number.
Network is not connected.
CS-420i, CS-520i Send error. 2102 Send Email/ iFax/ FTP Error: Cannot
Connect With Timeout. The server is
unable to communicate.
CS-420i, CS-520i Send error. 2102 Send FTP Error: Cannot Connect With
Timeout. Send the server which does not
support FTP server.
CS-420i, CS-520i Send error. 2103 Send Email/ iFax/ SMB/ FTP Error:
Response Wait With Timeout. The server
is unable to communicate.
CS-420i, CS-520i Send error. 2201 Send Email/ iFax/ SMB/ FTP Error:
Network Transfer. Error occurs on the
network.
CS-420i, CS-520i Send error. 2202 Send Email/ iFax/ FTP Error: Network
Transfer With Timeout. Error occurs on
the network.
CS-420i, CS-520i Send error. 2202 Send TWAIN Error: Network Transfer
With Timeout. Response is not returned
from the server, above the specified time.
CS-420i, CS-520i Send error. 2203 Send Email/ iFax/ FTP Error: Response
Wait With Timeout. Response is not
returned from the server, above specified
time.
CS-420i, CS-520i Send error. 2204 Send Email/ iFax Error: Email Size Limit.
The size of the email attachment exceeds
its limit.
CS-420i, CS-520i Send error. 2231 Send FTP Error: Failed to send via FTP.
CS-420i, CS-520i Send error. Job is Send Email/FTP Error: Server Response.
cancelled. Press [End]. The server is error status.
3101
CS-420i, CS-520i Send error. Job is Send Email Error: Server Response.
cancelled. Press [End]. Server setting is not authenticated
3101 normally.
CS-420i, CS-520i Send error. Job is Send Email Error: Not Found
cancelled. Press [End]. Authentication Mechanism. Unsupported
found.
CS-420i, CS-520i Send error. Job is Send Email/ SMB/ FTP/ TWAIN Error:
cancelled. Press [End]. Page Max Count Over. The number of
CS-420i, CS-520i "Acceptable staple count Is the acceptable staple count exceeded?
exceeded."
CS-420i, CS-520i "Add paper in cassette #." Is the indicated cassette out of paper?
CS-420i, CS-520i "Add paper in Multi Is the paper of the specified size loaded
Purpose tray." in the multipurpose tray?
CS-420i, CS-520i "Add staples." Has the document finisher run out of
staples?
CS-420i, CS-520i "Add toner."

CS-420i, CS-520i "Box is not found." This job is cancelled because the
specified box cannot be found.
CS-420i, CS-520i "Box Limit Exceeded." Document Box is full, and no further
storage is available; Job is cancelled.
CS-420i, CS-520i "Cannot connect to

Authentication Server."
CS-420i, CS-520i "Cannot duplex print on Did you select a paper size/type that
this paper." cannot be duplex printed?
CS-420i, CS-520i "Cannot offset this paper." Did you select a paper size that cannot
be offset (A3, B4, A5R, B6R, Folio,
CS-420i, CS-520i "Cannot staple at the Have you selected a poisition that cannot
specified position." be stapled?
CS-420i, CS-520i "Cannot staple this paper." Did you select a paper size/type that
cannot be stapled?
CS-420i, CS-520i "Check the cover." Are any covers open? Does the message
indicate which cover is open?
CS-420i, CS-520i "Check the document Is the document processor open? Is the
processor." top cover of the document processor
open?
CS-420i, CS-520i "Check the finisher." Is the document finisher set correctly?"
CS-420i, CS-520i "Clean the slit glass." Dirt has been identified on the slit glass.
CS-420i, CS-520i "Confidential document is The machine detects the documents

detected." guard pattern on the original document.
CS-420i, CS-520i "Failed to specify Job Job accounting is not specified in the
Accounting." print driver.
CS-420i, CS-520i "Failed to store job

retention data."
CS-420i, CS-520i "Fax box limit exceeded." Fax box is full, and no further storage is
available.
CS-420i, CS-520i "Finisher tray is full of Is the acceptable storage capacity

paper." exceeded for the document finisher tray?"
CS-420i, CS-520i "Hard Disk error. Job is An error has occurred on the hard disk.
cancelled. Press [End] ##"
CS-420i, CS-520i "Incorrect Account ID." The account ID# does not match.
CS-420i, CS-520i "Incorrect box password."
CS-420i, CS-520i "Incorrect Login User

Name or Password."
CS-420i, CS-520i "Job Accounting restriction The print count exceeded the acceptable
exceeded." count restricted by Job Accounting.
CS-420i, CS-520i "Job Separator is full of Is the maximum capacity of the job
paper." separator tray exceeded?
CS-420i, CS-520i "KPDL error." A PostScript error has occurred.
CS-420i, CS-520i "Machine failure." An internal error has occurred. Make a
note of the error code number displayed
CS-420i, CS-520i "Maximum number of Is the acceptable scanning count

scanned pages." exceeded?
CS-420i, CS-520i "Memory is full." Unable to continue the job, as the

memory is used up."
CS-420i, CS-520i "Paper Jam. ###" Make a note of the jam location number
displayed on the panel. Leave the
machine On.
CS-420i, CS-520i "Removable memory An error has occurred on the USB stick
error." memory or Compact Flash memory.
CS-420i, CS-520i "Remove all originals in Are there any originals left in the
the document processor." document processor?
CS-420i, CS-520i "Replace all originals and

press [Continue]."
CS-420i, CS-520i "Replace the waste toner The waste toner box is full.
box."
CS-420i, CS-520i "Scanner memory is full." Scanning cannot be performed due to

insufficient memory for the scanner. Is the
CS-420i, CS-520i "Send Error. ####" An error has occurred during

transmission.
CS-420i, CS-520i "Set the waste toner box." The waste toner box is not installed
correctly.
CS-420i, CS-520i "Staple jam." The location of the jam will be indicated
on the panel. Leave the machine On.
CS-420i, CS-520i "System Error." A system error has occurred. Confirm that
the Attention indicator is lighting.
CS-420i, CS-520i "The phone receiver is off

the hook."
CS-420i, CS-520i "The removable memory Is the removable memory formatted by
is not formatted." this machine?
CS-420i, CS-520i "The source file is not The specified file is not found.
found."
CS-420i, CS-520i "Top tray of the machine is The exit tray at the top of the machine is
full of paper." full.
CS-420i, CS-520i "Unknown Toner Is the toner cartridge taken from another
Installed." machine of the same model while it was
displaying the "Add Toner." message?
CS-420i, CS-520i "Unknown Toner Installed. Is a differently named or counterfeit toner

PC" product installed?
CS-420i, CS-520i "Warning low memory." Further scanning cannot be performed

due to insufficient memory.
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recorded.
recorded.
recorded.

recorded.

recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.

recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.
recorded.
recorded.

recorded.
recorded.
recorded.
recorded.

recorded.
recorded.

recorded.
and not recorded.

and not recorded.

and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.

and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
Power Off/On.
Turn power Off/On.

Service Checks
Load paper.
provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

one-touch key.

provider.

provider.
provider.

provider.

provider.

provider.
provider.

provider.

provider.
[Domain@User].


name: @()!&#$%^~[]`


[Domain@User].

Command Center.





Command Center.




Center.
page correctly.


Command Center.

Center.



Command Center.

authentication.

authentication.

Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Center.

page correctly.

[Domain@User].

name: @()!&#$%^~[]`


[Domain@User].



Command Center.

Command Center.

Command Center.
Set secure protocol settings to ON in

Command Center.


Center.






Command Center.


authentication.

authentication.



the MP tray.

Press [End].




Select a position that can be stapled. Press

[Continue] to print without stapling.
Select another available paper size/type.


The scanned document is printed blank or

sending of the document is cancelled.

The job is cancelled. Press [End]. Delete

some data from the specified fax box. See
your key Operator/Administrator.


Check the registered Account ID.
Cannot print any more. This job is canceled.

Printing resumes.
Only one copy of the scanned pages is

available. Press [Continue] to print, send, or
store the scanned pages. Press [Cancel] to


the jammed paper.


processor.




the jammed staple.
Make note of the error code number. Turn

power Off/On.


Ignore the message and use the toner.
Install our genuine product that is specified

for this machine.

CS-6030 (2FC), CS- C0060 Main PWB Type Mismatch Error.
8030 (2FB)
CS-6030, CS-8030 C0100 Backup Memory Read/Write Problem.


Problem. Data in the specified area of the
backup memory does not match specified
values.
CS-6030, CS-8030 C0130 Main PWB EEPROM Backup Memory
written or read.

from EEPROM.
CS-6030, CS-8030 C0150 Engine PWB EEPROM Backup Memory
Device Problem. EEPROM cannot be
written or read.

Data Problem. Data for backup data
check is changed at the check after
startup.
CS-6030, CS-8030 C0170 Copy Counts Problem. A checksum error

CS-6030, CS-8030 C0180 Machine Number Mismatch Error.

and engine PWBs
CS-6030, CS-8030 C0210 CPU Communication Problem.
Synchronization cannot be taken between
the main CPU and engine CPU.

the main CPU and scanner CPU.
CS-6030, CS-8030 C0240 Printer Board Communication Problem.

Printer board does not respond within 120
sec after power ON.
CS-6030, CS-8030 C0250 Network Scanner Board Communication
Problem. Network scanner board does
not respond to the alive command three
times within 30 sec. Network scanner
board does not respond to the
communication command within 75 sec.
CS-6030, CS-8030 C0330 Relay Board Communication Problem.
CS-6030, CS-8030 C0410 DP Communication Problem. There is no

reply after 5 tries at communication. A
communication error has occurred.
CS-6030, CS-8030 C0420 PF-650/PF-660 Communication Error.

During initial rotations there is no reply
after 40 tries at communication. During
normal operation there is no reply after 5
tries at communication.
CS-6030, CS-8030 C0440 DF-650 Communication Problem. A

communication error from document
finisher is detected 10 times in
succession.
CS-6030, CS-8030 C0460 Duplex Unit Communication Problem. A
communication error frum duplex section
is detected 10 times in succession.
CS-6030, CS-8030 C0500 Paper Feed Unit Communication Error. A

communication error is detected 10 times
in succession from cassettes 1 & 2.

CS-6030, CS-8030 C0610 Bitmap Problem. The DIMM on the

scanner Main PWB does not operate
correctly.
CS-6030, CS-8030 C0630 DMA transmission of compressed,
time.
CS-6030, CS-8030 C0640 Hard Disk Drive cannot be accessed.
CS-6030, CS-8030 C0700 PF-650/PF-660 EEPROM Error. An error

occurs in EEPROM (U4) data read or
write for the side feeder main PWB.
CS-6030, CS-8030 C0750 DF-650 EEPROM Error. A backup

memory error is received in serial
communication data from the finisher.
CS-6030, CS-8030 C0960 Developing Unit EEPROM Error.
CS-6030, CS-8030 C0970 Cleaning Unit EEPROM Error.
CS-6030, CS-8030 C1010 Cassette #1 Lift Motor error. When

cassette is inserted lift upper limit switch
1 does not turn ON within 33 sec of lift
motor 1 activation. During copying lift
upper limit switch 1 does not turn on
within 1 sec of lift motor 1 activation.


CS-6030, CS-8030 C1140 PF-650 Lift Motor Ascention Error. During

initialization or door open upper limit
detection switch does not turn OFF within
15 sec of the side feeder lift motor
activation. During paper feed upper limit
200ms.
CS-6030, CS-8030 C1140 PF-660 Lift Motor Ascention Error. During

initialization or door open upper limit
200ms.
CS-6030, CS-8030 C1150 PF-650 Lift Motor Descent Error. During

initialization or door open lower limit
activation. During paper feed lower limit
detection switch does not turn OFF
withing 200ms.
CS-6030, CS-8030 C1150 PF-660 Lift Motor Descent Error. During
initialization or door open lower limit
activation. During paper feed lower limit
detection switch does not turn OFF
withing 200ms.
CS-6030, CS-8030 C1200 Duplex Side Registration Motor Error. The

duplex side registration home position
sensor does not detect the home position
of the side registration guide.
CS-6030, CS-8030 C2100 Developing Motor Error. After developing

motor has been activated for 1 sec, lock
signal remains high for 1 sec.
CS-6030, CS-8030 C2200 Drive Motor Error. After drive motor has
been activated for 1 sec, lock signal
remains high for 1 sec.
CS-6030, CS-8030 C2300 Fuser Motor Error. After fuser motor has
CS-6030, CS-8030 C2550 Transfer Motor Error. After transfer motor

has been activated for 1 sec, lock signal
CS-6030, CS-8030 C2640 Side Feeder Drive Motor Error.
CS-6030, CS-8030 C3100 Scanner Carriage Problem. Scanner

initialization or start of copying using MP
tray.
CS-6030, CS-8030 C3200 Exposure Lamp Problem. Exposure lamp
500ms after the lamp is activated and the
carriage is moved to the shading position
and an additional 100ms later. The
exposure lamp does not light after 50
tries.
CS-6030, CS-8030 C3210 CIS Lamp Problem. CIS lamp does not
exceed the input value threshold within 5
sec of commencing reading.
CS-6030, CS-8030 C3300 CCD AGC Problem. After AGC correct

CS-6030, CS-8030 C3310 CIS AGC Problem. After AGC correct

CS-6030, CS-8030 C3500 Communication Error Between Scanner

and SHD.
CS-6030, CS-8030 C3900 Scanner PWB Backup Memory

Read/Write Error. Read & Write data
does not match.
CS-6030, CS-8030 C3910 Scanner PWB Backup Memory Data
Problem. Data in a specified area of the
specified values.
CS-6030, CS-8030 C4000 Polygon Motor Synchronization Problem.
CS-6030, CS-8030 C4010 Polygon Motor Steady-State Problem.

Stabilization is lost exceeding 5 sec after
the polygon motor is stabilized.
CS-6030, CS-8030 C4100 BD Initialization (A) Problem. During
initialization only laser A is output, and
ASIC of Main PWB detects a beam
detect error for 2000ms.
CS-6030, CS-8030 C4110 BD Initialization (B) Problem. During

initialization only laser B is output, and
CS-6030, CS-8030 C4120 BD Initialization (C) Problem. During

initialization only laser C is output, and
CS-6030, CS-8030 C4200 BD Steady-State Problem. ASIC of the

main PWB detects a Beam Detect error A
for 4000ms after polygon motor
stabilization.
CS-6030, CS-8030 C5100 Main High Voltage Error. While the main
high voltage output remote signal is ON,
an alarm signal is detected continuously
for 400ms.
CS-6030, CS-8030 C5500 Drum Surface Potential Sensor Problem

1. The sensor output is 0.5v or less when
MC REM signal is turned ON.

2. The sensor output is 4.5v or more
when MC REM signal is turned ON.
CS-6030, CS-8030 C5600 Drum Surface Potential Problem 1. Grid

voltage at 4.5v could not determine the
potential. Potential adjustment after 30
tries could not raise the potential sensor
value to the predetermined value.

tries could not lower the potential sensor
CS-6030, CS-8030 C6000 Fuser Heater Lamp Break. The fuser
temperature does not increase for 40 sec
after the fuser heaters have been turned
ON. The fuser temperature remains
below 50C/122F for 10 sec continuously
ON during stabilization.
CS-6030, CS-8030 C6020 Fuser Thermistor High Temperature

Detection Error. Fuser temperature
exceeds 235C/455F for 10 sec. The fuser
high temperature signal is detected
continuously for 500ms.
CS-6030, CS-8030 C6030 Fixing Thermistor Break Error. The fusing

thermistor remains lower than 1C/33.8F
for 30 sec continuously when the fuser
heater is on.
CS-6030, CS-8030 C6050 Fuser Thermistor Abnormal Temperature

Detection. During copying the
temperature at the heat roller is detected
lower than 120C/248F continuously for 5
sec.
CS-6030, CS-8030 C6400 Zero-Cross Signal Error. The engine
PWB does not detect the zreo-crossing
signal (Z CROSS SIG) for 5 sec.
CS-6030, CS-8030 C7200 Broken Internal Thermistor Wire. The

thermistor output value is 4.5v or more.
CS-6030, CS-8030 C7210 Short-Circuited Internal Thermistor.

Thermistor input value is 0.5v or less.
CS-6030, CS-8030 C7300 Toner Hopper Problem. During toner

replenishment after toner empty has been
detected, toner empty could not be
cleared in three times of 360 sec.
CS-6030, CS-8030 C7800 Broken External Thermistor Wire.

CS-6030, CS-8030 C7810 Short-Circuited External Thermistor.
CS-6030, CS-8030 C8010 DF-650 Document Finisher Paper
Conveying Motor Problem. After the first 1
sec of activation, the LOCK signal of the
paper conveying motor is detected for
more than 500ms while the paper
conveying motor is activated.
CS-6030, CS-8030 C8020 PH-4A Punch Motor Problem. After the

first 1 sec of activation, the LOCK signal
of the punch motor is detected for more
than 500ms while the punch motor is
activated.
CS-6030, CS-8030 C8030 DF-650 Upper Paper Conveying Belt

Problem. During initialization the
intermediate tray upper sliding plate is not
detected in the home position within 3
sec after the belt retuns to the home
position, resulting in Jam 87. When the
intermediate tray upper sliding plate is
operated from the home position the
upper paper conveying belt HPS does not
turn OFF within 1 sec.
CS-6030, CS-8030 C8040 DF-650 Lower Paper Conveying Belt

intermediate tray lower sliding plate is not
intermediate tray lower sliding plate is
lower paper conveying belt HPS does not
CS-6030, CS-8030 C8140 DF-650 Main Tray Problem. The main
tray upper limit detection switch or the
main tray load detection switch do not
detect the main tray within 20 sec from
start of ascention. During ascention, the
main tray upper limit detection sensor of
the main tray load detection switch does
not turn OFF within 500ms after it turns
ON. During ascention, the main tray
upper limit detection sensor of the main
tray load detection switch stays ON
exceeding 2 sec.
CS-6030, CS-8030 C8150 DF-650 Muti-Job Tray Problem. The

multi-job tray upper limit detection switch
does not detect the multi-job tray within
20 sec from start of ascention. During
ascention, the multi-job tray upper limit
detection sensor does not turn OFF within
500ms after it turns ON.
CS-6030, CS-8030 C8170 DF-650 Front Upper Side Registration

Guide Problem. During initialization, the
front upper side registration guide is not
detected in home position within 3 sec
after the guide returns to home position,
resulting in a Jam 87. When the front
upper side registration guide is operated
from the home position, the front upper
side registration home position sensor
does not turn OFF within 500ms.
CS-6030, CS-8030 C8180 DF-650 Rear Upper Side Registration

rear upper side registration guide is not
resulting in a Jam 87. When the rear
from the home position, the rear upper
CS-6030, CS-8030 C8190 DF-650 Lower Side Registration Guide
Problem. During initialization, the
front/rear lower side registration guide is
not detected in home position within 3
sec after the guide returns to home
position, resulting in a Jam 87. When the
lower side registration guide is operated
from the home position, the lower side
registration home position sensor does
not turn OFF within 500ms.
CS-6030, CS-8030 C8210 DF-650 Front Stapler Problem. During

initial rotations, front stapler home
position is not detected within 500ms
after the front stapler returns to home
postion, resulting in a Jam 90. When the
front stapler is operated from the home
position, the front staple home position
sensor does not turn OFF within 500ms.
CS-6030, CS-8030 C8220 DF-650 Front Clincher Problem. During

initial rotations, front clincher home
after the front clincher returns to home
front clincher is operated from the home
position, the front clincher home position
CS-6030, CS-8030 C8230 DF-650 Rear Stapler Problem. During

initial rotations, rear stapler home position
is not detected within 500ms after the
rear stapler returns to home postion,
stapler is operated from the home
position, the rear staple home position
CS-6030, CS-8030 C8240 DF-650 Rear Clincher Problem. During
initial rotations, rear clincher home
after the rear clincher returns to home
rear clincher is operated from the home
position, the rear clincher home position
CS-6030, CS-8030 C8300 BF-1(A) Centerfold Unit Communiation

Problem. Although the connection is
CS-6030, CS-8030 C8310 BF-1(A) Centerfold Unit Side Registration

Guide Problem. During initial rotations
front/rear side registration guides are not
detected in home position within 600ms
after the guides return to home position.
When the side registration guide is
operated from the home position, the side
registration guide HPS does not turn OFF
within 100ms.
CS-6030, CS-8030 C8320 BF-1(A) Centerfold Unit Centering Plate

centering plate is not detected in the
home position when the centering plate
returns to home position.
CS-6030, CS-8030 C8330 BF-1(A) Centerfold Blade Problem.

During initialization the centerfold blade is
not detected in the home position within a
specified period of time.
CS-6030, CS-8030 C9040 DP Lift Motor Ascent Error. The DP lift

upper limit switch is not detected within
turned ON.
CS-6030, CS-8030 C9050 DP Lift Motor Descent Error. The DP lift

lower limit switch is not detected within
turned ON.
CS-6030, CS-8030 C9060 DP EEPROM Error. Read and write data
does not match. Data in the specified
area of the backup memory does not
match the specified values.
CS-6030, CS-8030 C9070 DP Communication Problem between the

DP and SHD. A communication error is
detected.
CS-6030, CS-8030 C9080 DP Communication Error between the DP

and CIS. Reading cannot be performed
correctly.
CS-6030, CS-8030 E001 Scan Sys (G) Transmission in progress
was cancelled by operator.
CS-6030, CS-8030 E010 Scan Sys (G) Destination computer

could not be found during data
transmission. (An error occurred that
could not be classified more clearly under
any error code after E011.) The scanner
could not find the computer that was
running the personal Address Book.
CS-6030, CS-8030 E011 Scan Sys (G) Transmission was stopped

due to problems with the image data
itself.
CS-6030, CS-8030 E012 Scan Sys (G) The scanner attempted to
transmit image data, but was unable to
access the corresponding information in
the personal Address Book due to a
connection problem.
CS-6030, CS-8030 E020 Scan Sys (G) An attempt to use the

Send E-mail function was made, but the
scanner was unable to find the SMTP
server.
CS-6030, CS-8030 E021 Scan Sys (G) The destination of the

email is listed under the restricted domain
names, or is not listed under the
permitted domain names.
CS-6030, CS-8030 E022 Scan Sys (G) The mail contained an

email address that the SMTP server
could not find.
CS-6030, CS-8030 E023 Scan Sys (G) The SMTP server is not
operating properly.
CS-6030, CS-8030 E024 Scan Sys (G) SMTP Authentication error.
CS-6030, CS-8030 E030 Scan Sys (G) The destination computer

cannot be found. Either the Scan File
Utility is not running or it is already
communicating with another scanner.
CS-6030, CS-8030 E031 Scan Sys (G) The scanner attempted to

transmit image data, but the registered
password did not match the password in
the destination computer.
CS-6030, CS-8030 E032 Scan Sys (G) During the scan-to-PC

operation, the hard drive on the
destination computer ran out of available
space.
CS-6030, CS-8030 E033 Scan Sys (G) The versions of the Scan
File Utility do not match.
CS-6030, CS-8030 E034 Scan Sys (G) Transmission was not
possible because the Scan File Utility is
communicating with another scanner
CS-6030, CS-8030 E035 Scan Sys (G) During group transmission,

the number of the save folder registered
in the Scan File Utility did not match.
CS-6030, CS-8030 E036 Scan Sys (G) During compression of the

scanned image data, the data size went
over the maximum limit.
CS-6030, CS-8030 E039 Scan Sys (G) The response received
from the destination computer under the
Scan-to-PC function was not an
appropriate one. Unexpected trouble has
occurred in the destination computer.
CS-6030, CS-8030 E059 Scan Sys (G) A command received from

the transmitting computer was not an
CS-6030, CS-8030 E061 Scan Sys (G) When selecting the group
in the destination computer under either
the Send E-mail or Scan to PC functions,
the group.
CS-6030, CS-8030 E080 Scan Sys (G) The FTP server cannot be
found.
CS-6030, CS-8030 E081 Scan Sys (G) The FTP server is failed to
login.
CS-6030, CS-8030 E082 Scan Sys (G) The storing path is

incorrect.
CS-6030, CS-8030 E083 Scan Sys (G) The error occurred in the
FTP server.
CS-6030, CS-8030 E101 Scan Sys (G) An error has occurred
while selecting multiple destinations.
CS-6030, CS-8030 message "Check domain name and host name."
CS-6030, CS-8030 message "Check the DB Assistant PC. Contact

administrator."
CS-6030, CS-8030 message "Communication error."
CS-6030, CS-8030 message "DB Assistant Server error. Contact

administrator."
CS-6030, CS-8030 message "DB Assistant Server is in use. Try again

later."
CS-6030, CS-8030 message "DB Assistant Server version is different.

CS-6030, CS-8030 message "Destination address is not being

registered."
CS-6030, CS-8030 message "Destination PC is in use. Try again later."
CS-6030, CS-8030 message "Destination PC's application is out of

order."
CS-6030, CS-8030 message "Destination PC's system error."

CS-6030, CS-8030 message "Destination PC's version is different.
CS-6030, CS-8030 message "E-mail size exceeds data capacity."
CS-6030, CS-8030 message "Error occurred at FTP Server. Please

contact administrator."
CS-6030, CS-8030 message "Network scanner system error."
CS-6030, CS-8030 message "No destination address being

registered."
CS-6030, CS-8030 message "Overflow of original pages. Scanned

documents were sent."
CS-6030, CS-8030 message "PC of personal address list is in use. Try

again later."
CS-6030, CS-8030 message "Registration full."
CS-6030, CS-8030 message "Sender (user) is not registered. Contact

administrator."
CS-6030, CS-8030 message "SMTP Authentication error. Contact

administrator."
CS-6030, CS-8030 message "The file was not saved. Check the
destination PC."
CS-6030, CS-8030 message "The path attempted to use for saving

does not exist."
CS-6030, CS-8030 message "This name is already in use. Input new

name again."
CS-6030, CS-8030 message "This number is already in use. Input new
number again."
CS-6030, CS-8030 message "Unable to find destination PC. Check the
PC."
CS-6030, CS-8030 message "Unable to find FTP server. Contact

administrator."
CS-6030, CS-8030 message "Unable to find PC of personal address

list."
CS-6030, CS-8030 message "Unable to find SMTP server. Contact

administrator."
CS-6030, CS-8030 message "Unable to Log in to the FTP Server."
CS-6030, CS-8030 message "Unable to use the scanner."
CS-6030, CS-8030 message "Wrong password."

Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 21 Start > Execute > Start.

backup data: 10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 22 Start > Engine > Execute > Start.
immediately returns initialize (tech only)
processing: 10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

10871087 906 Start > Execute > Start >
Stop/Clear > 24 > Start >
Execute > Start.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.


Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 22 Start > SCANNER+DP > Execute

immediately returns initialize > Start. (tech only)
backup data for scanning:
10871087
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.






transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.
Service Checks
1) Reseat YC26 @ main PWB & relay PWB,
2) Temporarily run sim U935. Status
10871087 > 935 > Start > select mode
(60=MODE 1, 80=MODE 2) > Start > Clear >
1 > Start. (default=MODE 0)
1) Repl main PWB.

Repl main PWB.

Repl main PWB.

Repl engine PWB.

PWB.
1) Replace EEPROMs, 2) Repl engine PWB,

3) Repl main PWB.

3) Repl main PWB.
1) Reseat YC1 @ main PWB & YC1 @

engine PWB, 2) Repl main PWB, 3) Repl
engine PWB.
1) Reseat YC2 @ engine PWB & YC5 @

scanner PWB, 2) Repl main PWB, 3) Repl
scanner PWB.

printer PWB, 2) Reseat DIMM, 3) Repl
1) Reseat YC3 @ main PWB, 2) Reseat
network scanner board, 3) Repl network


DP main PWB, 2) Repl DP main PWB.
Reseat YC15 @ engine PWB & YC3 @ side

feeder main PWB, 2) Repl side feeder main

finisher main PWB, 2) Repl finisher main

duplex PWB, 2) Repl duplex PWB, 3) Repl
main PWB.

deck PWB, 2) Repl engine PWB.

cassette PWB, 2) Repl engine PWB.
1) Repl DIMM, 2) Repl main PWB.
1) Repl main PWB.

1) Reseat YC11 @ engine PWB & HDD
connectors, 2) Run U906 (partial reset) &
U024 (HDD formatting), 3) Repl HDD
harnass, 4) Repl main PWB.
1) Repl side feeder main PWB.
1) Reseat YC5 @ engine PWB & developing

unit connector, 2) Reseat developing unit, 3)
Repl developing unit, 4) Repl engine PWB.
1) Reseat YC5 @ engine PWB & cleaning

unit connector, 2) Reseat cleaning unit, 3)
Repl cleaning unit, 4) Repl engine PWB.
1) Reseat lift upper limit switch connector &

lift motor 1 connector, 2) Check for lift drive
Lift Motor 1, 4) Run sim U031 to test lift
upper limit switch. (LIM SW1 is highlighted
when ON). If no, replace lift upper limit
switch, 5) Repl deck PWB.


lift motor 3, 4) Run sim U031 to test lift upper
limit switch. (LIM SW3 is highlighted when
ON). If no, replace lift upper limit switch, 5)
Repl cassette PWB.
Repl cassette PWB.

connector. 2) Measure +/-24vdc YC5-A12
(SFLM+) to YC6-B11 (safety switch loop-) @
side feeder main PWB while running sim
U247 (SDECK LIFT is highlighted when ON).
If voltage absent repl side feeder main PWB.
3) If voltage present check safety switches
ULSSW, LLSSW, RCSSW, & SFLM (lift
motor).

connector. 2) Measure +/-24vdc YC4-1 (-) to
YC4-9 (+) @ SF main PWB while running
sim U247 (SDECK LIFT is highlighted when
ON). If voltage absent repl SF main PWB. 3)
If DC present measure +/-24vdc YC4-5 (-) to
sim U247 (same as above). If DC absent
check safety switches ULSSW, LLSSW,
TSSW. If DC present but motor doesn't run
repl SFLM (lift motor).

If voltage absent repl side feeder main PWB.
3) If voltage present check safety switches
ULSSW, LLSSW, RCSSW, & SFLM (lift
motor).

duplex PWB, 2) Repl duplex side registration
motor, 3) Repl duplex PWB.
1) Reseat developing motor connector, 2)

Check for drive problems, 3) Repl developing
1) Reseat YC2 & YC11 on the deck PWB, 2)

Check for drive problems, 3) Repl drive
motor, 4) Repl deck PWB, 5) Repl engine
PWB.
1) Reseat YC2 & YC4 on the duplex PWB, 2)
Check for drive problems, 3) Repl fuser
motor, 4) Repl duplex PWB, 5) Repl engine
PWB.
1) Reseat YC2 & YC3 on the cassette PWB,
2) Check for drive problems, 3) Repl transfer
motor, 4) Repl cassette PWB, 5) Repl engine
PWB.
1) Check for drive problems, 2) Repl side

feeder drive motor, 3) Repl side feeder main
PWB.
YC5, & YC10 @ scanner PWB, 3) Reseat
conn scanner home position switch, 4) Repl
home position switch, 5) Repl scanner motor,
1) Reseat YC3, YC4, & YC5 @ scanner
PWB, 2) Reseat YC5, YC6, & YC8 @ SHD
PWB, 3) Reseat YC1, YC2, & YC3 @ CCD
PWB, 4) Reseat conn @ inverter PCB, 5)
Adjust position of shading plate, 6) Repl
scanner HPS 7) Repl exposure lamp &
inverter PWB, 8) Repl scanner PWB, 9)
Replace CCD PWB.
1) Reseat YC2 @ DP Main PWB, 2) Repl DP

inverter PWB, 3) Repl CIS, 4) Repl DP main
PWB.
1) Reseat YC5, YC6, & YC8 @ SHD PWB,

2) Reseat YC1, YC2, & YC3 @ CCD PWB,
4) Reseat conn @ inverter PCB, 5) Adjust
position of shading plate, 6) Repl scanner
HPS 7) Repl exposure lamp & inverter PWB,
8) Repl scanner PWB, 9) Replace CCD
PWB.

Repl DP main PWB.

scanner PWB, 4) Repl SHD PWB.

PWB.
1) Reseat laser unit connectors, 2) Measure

24vdc on YC17-1 @ engine PWB to frame
ground. If present, repl laser unit, 3) If
absent, repl engine PWB.

main PWB.

main PWB.

main PWB.

main PWB.
1) Reseat YC7 @ engine PWB, 2) Repl main

charger unit, 3) Repl high voltage PWB.
1) Reseat YC5 @ engine PWB, 2) Repl drum

surface potential sensor, 3) Repl high voltage

PWB.
1) Repl main charger wire, 2) Clean grid or

main charger shield, 3) Repl drum surface
potential sensor, 4) Repl high voltage PWB,
5) Repl engine PWB.
1) Repl drum surface potential sensor, 2)

Repl high voltage PWB, 3) Repl drum, 4)
Repl engine PWB.
1) Check that thermistor M & S are
contacting heat roller & clean, 2) Check
thermal switch, 3) Check fixing heaters L, M,
& S, 4) Repl AC PS PWB, 5) Repl engine
PWB.

contacting heat roller & clean, 2) Replace
thermistor M & S, 3) Repl engine PWB.

thermistor M & S, 3) Repl engine PWB, 4)
Repl AC PS PWB

PWB.
voltage. 2) Reseat YC11 @ engine PWB &
YC6 @ DC PS PWB, 3) If zero-cross signal
is not output from YC6-3 @ DC PS PWB,
repl DC PS PWB, 3) If zero-cross signal is
detected from YC6-3 @ DC PS PWB (and
C6400), repl engine PWB.

humidity sensor, 3) Repl engine PWB.
1) Reseat YC23 @ engine PWB, 2) repl

humidity sensor, 3) Repl engine PWB.
1) Reseat YC2 & YC5 @ deck PWB & YC3

@ engine PWB, 2) Pinout harnass, 3)
Replace toner level detection sensor.


Check for drive problems, 3) Repl paper
1) Reseat YC13 @ finisher main PWB & YC1

@ punch PWB, 2) Check for drive problems,
3) Repl punch motor, 4) Repl finisher main
PWB.
1) Reinsert intermediate tray, 2) Reseat the

upper paper conveying belt HPS connector.
3) Repl upper paper conveying belt HPS, 4)
Repl upper paper conveying belt motor, 5)
1) Reinsert intermediate tray, 2) Reseat the

lower paper conveying belt HPS connector.
3) Repl lower paper conveying belt HPS, 4)
Repl lower paper conveying belt motor, 5)
1) Reseat sensor & main tray elevator motor
connectors, 2) Repl tray sensors 3) Repl
main tray elevator motor, 4) Repl finisher
main PWB.
1) Reseat sensor & multi-job tray elevator

motor connectors, 2) Repl tray sensor 3)
Repl multi-job tray elevator motor, 4) Repl
finisher main PWB.
1) Reseat sensor & motor connectors, 2)

Repl front upper side registration home
position sensor, 3) Repl front upper side
registration guide motor, 4) Repl finisher
main PWB.

Repl rear upper side registration home
position sensor, 3) Repl rear upper side
main PWB.
Repl lower side registration home position
sensor, 3) Repl lower side registration guide

Repl front stapler home position sensor, 3)
Repl front stapler motor, 4) Repl finisher
main PWB.

Repl front clincher home position sensor, 3)
Repl front clincher motor, 4) Repl finisher
main PWB.

Repl rear stapler home position sensor, 3)
Repl rear stapler motor, 4) Repl finisher main
PWB.
Repl rear clincher home position sensor, 3)
Repl rear clincher motor, 4) Repl finisher
main PWB.
1) Reseat centerfold set switch connector, 2)

Repl centerfold unit set switch, 3) Repl
centerfold main PWB, 4) Repl finisher main
PWB.

Repl side registration guide home position
sensor, 3) Repl side registration guide motor,
4) Repl centerfold main PWB.

Repl centering plate home position sensor, 3)
Repl centering plate motor, 4) Repl

Repl centerfold blade home position sensor,
3) Repl centerfold blade motor, 4) Repl

Repl DP lift upper limit switch, 3) Repl DP lift
motor, 4) Repl DP main PWB.

Repl DP lift lower limit switch, 3) Repl DP lift
1) Check all connectors @ SHD PWB, 2)

PWB, 4) Repl DP main PWB.
1) Check all connectors @ CIS, 2) Pinout



running properly.

connected properly. Check with the netowork


properly.
are correct.

connected properly.



completed.

at one time.

the persoal Address Book. If the trouble is


operating.

been properly set.

problems.
The scanner's domain name and host name

have not been registered properly. Check the
correct domain name and host name. (Refer
to "(3) Making settings from the touch
panel".)
The DB Assistant cannot be found. Make

sure that the DB Assistant is running properly
on the computer on which it is installed.

or consult with the network administrator. If
you are using the DB Assistant function,
check to make sure that the DB Assistant is
installed on the computer.
Communication could not be continued

because an error occurred with the DB
Assistant or with the computer on which it is
installed.
DB Assistant is currently communicating with
another scanner. Wait for a while and then
try the operation again.
The versions of the DB Assistant do not

match. Consult the network administrator.
The entered number is not appropriate.

The destination computer and the scanner

are currently communicating. Wait for a while

is running in the destination computer.

The versions of the Address Book do not
match. Consult your network administrator.

transmited, or lower the scanning resolution,
The selected destination is not registered.

one.
The number of scanned documents exceeds
999, the maximum that can be transmitted at
one time. Transmit any further pages
separately. When transmitting under settings
such as "two-sided" or "booklet", there may
be a case where only 998 pages can be
scanned and transmitted.
The designated AddressBook and the

scanner are currently communicating. Wait a
while and then try the operation again.

procedure again.
User Number 001 is not registered in the
"Select sender name" List of this scanner.
First register a user under that number or
turn the "Selection of senders (users)" setting
OFF, then select another user.

are correct.
If the amount of data exceeds the hard disk
capacity as registered in the Scan File Utility
on the destination computer, increase the
available space on your computer's hard disk
and then try the operation again. If data with
the same file name has been sent from more
than one scanner at a time, the data cannot
be saved. Wait for a while and then try the
operation again, or change the file name.

There is a problem at your computer. Check

to make sure that the Scan File Utility is
running and the computer is able to receive
data.
operating.
If the Address Book software is not running

on your computer, start it up. If it is already
Scanner NIC card.
Check to make sure the network cable

connected securely and properly. If the
the scanner ON, wait approximately 2
minutes while the scanner NIC boots up.
Check to make sure that the SMTP server is
running, or consult with your network
administrator.
been properly set.
the scanner On, wait approximately 2

CS-620 (2KN), CS- C0060 Main PWB Type Mismatch Error.
820 (2KP)
CS-620, CS-820 C0100 Backup Memory Read/Write Problem.


Problem. Data in the specified area of the
backup memory does not match specified
values.
written or read.

from EEPROM.
Device Problem. EEPROM cannot be
written or read.

Data Problem. Data for backup data
startup.
CS-620, CS-820 C0170 Copy Counts Problem. A checksum error

CS-620, CS-820 C0180 Machine Number Mismatch Error.

and engine PWBs
the main CPU and engine CPU.

the main CPU and scanner CPU.
CS-620, CS-820 C0240 Printer Board Communication Problem.

Printer board does not respond within 120
sec after power ON.
CS-620, CS-820 C0250 Network Scanner Board Communication
Problem. Network scanner board does
not respond to the alive command three
times within 30 sec. Network scanner
board does not respond to the
communication command within 75 sec.
CS-620, CS-820 C0330 Relay Board Communication Problem.
CS-620, CS-820 C0410 DP Communication Problem. There is no

reply after 5 tries at communication. A
communication error has occurred.
CS-620, CS-820 C0420 PF-650(B)/PF-660(B) Communication

Error. A communication error is detected
10 times in succession.
CS-620, CS-820 C0440 DF-650(B) Communication Problem. A

communication error from document
finisher is detected 10 times in
succession.
CS-620, CS-820 C0460 Duplex Unit Communication Problem. A
communication error frum duplex section
is detected 10 times in succession.


CS-620, CS-820 C0610 Bitmap Problem. The DIMM on the

scanner Main PWB does not operate
correctly.
CS-620, CS-820 C0630 DMA transmission of compressed,
time.
CS-620, CS-820 C0640 Hard Disk Drive cannot be accessed.
CS-620, CS-820 C0700 PF-650(B)/PF-660(B) EEPROM Error. An

error occurs in EEPROM (U4) data read
or write for the side feeder main PWB.
CS-620, CS-820 C0750 DF-650(B) EEPROM Error. A backup

memory error is received in serial
communication data from the finisher.
CS-620, CS-820 C0760 PH-4A Punch Unit EEPROM Error. An

error occurs in EEPROM data read or
write for the punch PWB.
CS-620, CS-820 C0770 BF-1(B) Centerfold Unit EEPROM Error.

An error occurs in EEPROM data read or
write for the centerfold unit main PWB.
CS-620, CS-820 C0800 Image Processing Problem. Secondary

feed timeout. JAM05 is detected twice.
CS-620, CS-820 C0960 Developing Unit EEPROM Error. An error

occurs in EEPROM data read or write for
the developing unit.
CS-620, CS-820 C0970 Cleaning Unit EEPROM Error. An error

occurs in EEPROM data read or write for
the cleaning unit.

motor 1 activation, 4 times successively.
During copying lift upper limit switch 1
does not turn on within 1 sec of lift motor
1 activation 4 times successively.

motor 2 activation 4 times successively.

CS-620, CS-820 C1140 PF-650(B) Lift Motor Ascention Error.

During initialization or door open upper
limit detection switch does not turn OFF
within 15 sec of the side feeder lift motor
activation 4 times successively. During
paper feed upper limit detection switch
does not turn OFF within 200ms, four
times successively.
CS-620, CS-820 C1140 PF-660(B) Lift Motor Ascention Error.

During initialization or door open upper
200ms.
CS-620, CS-820 C1150 PF-650(B) Lift Motor Descent Error.
During initialization or door open lower
paper feed lower limit detection switch
does not turn OFF withing 200ms four
times successively.
CS-620, CS-820 C1150 PF-660(B) Lift Motor Descent Error.

During initialization or door open lower
paper feed lower limit detection switch
does not turn OFF withing 200ms four
times successively.
CS-620, CS-820 C1200 Duplex Side Registration Motor Error. The

duplex side registration home position
sensor does not detect the home position
of the side registration guide.
CS-620, CS-820 C2100 Developing Motor Error. After developing

CS-620, CS-820 C2200 Drive Motor Error. After drive motor has
CS-620, CS-820 C2250 Cleaning Motor Error. After cleaning

CS-620, CS-820 C2300 Fuser Motor Error. After fuser motor has
CS-620, CS-820 C2550 Transfer Motor Error. After transfer motor

has been activated for 1 sec, lock signal
CS-620, CS-820 C2640 PF-650(B)/PF-660(B) Side Feeder Drive
Motor Error.
CS-620, CS-820 C2720 PTC Cleaning Motor Error. After PTC

cleaning motor has been activated for
200ms sec, lock signal remains high for 1
sec. (?)
CS-620, CS-820 C3100 Scanner Carriage Problem. Scanner
initialization or start of copying using MP
tray.
CS-620, CS-820 C3200 Exposure Lamp Problem. Exposure lamp

500ms after the lamp is activated and the
carriage is moved to the shading position
and an additional 100ms later. The
exposure lamp does not light after 50
tries.
CS-620, CS-820 C3210 CIS Lamp Problem. CIS lamp does not
exceed the input value threshold within 5
sec of commencing reading.
CS-620, CS-820 C3300 CCD AGC Problem. After AGC correct

CS-620, CS-820 C3310 CIS AGC Problem. After AGC correct

CS-620, CS-820 C3500 Communication Error Between Scanner

and SHD.
CS-620, CS-820 C3900 Scanner PWB Backup Memory

Read/Write Error. Read & Write data
does not match.
CS-620, CS-820 C3910 Scanner PWB Backup Memory Data
Problem. Data in a specified area of the
specified values.
CS-620, CS-820 C4000 Polygon Motor Synchronization Problem.
CS-620, CS-820 C4010 Polygon Motor Steady-State Problem.

Stabilization is lost exceeding 5 sec after
the polygon motor is stabilized.
CS-620, CS-820 C4100 BD Initialization (A) Problem. During

initialization only laser A is output, and
CS-620, CS-820 C4110 BD Initialization (B) Problem. During

initialization only laser B is output, and
CS-620, CS-820 C4120 BD Initialization (C) Problem. During

initialization only laser C is output, and
CS-620, CS-820 C4200 BD Steady-State Problem. ASIC of the

main PWB detects a Beam Detect error A
for 4000ms after polygon motor
stabilization.
CS-620, CS-820 C5100 Main High Voltage Error. While the main
high voltage output remote signal is ON,
an alarm signal is detected continuously
for 400ms.

1. The sensor output is 0.5v or less when
MC REM signal is turned ON.

2. The sensor output is 4.5v or more
when MC REM signal is turned ON.

tries could not raise the potential sensor
CS-620, CS-820 C5610 Drum Surface Potential Problem 2.
Sensor output is 0.5v or less. Potential
adjustment after 30 tries could not lower
the potential sensor value to the
predetermined value.
CS-620, CS-820 C6000 Fuser Heater Lamp Break. The fuser

temperature does not increase for 40 sec
ON. The fuser temperature remains
below 50C/122F for 10 sec continuously
ON during stabilization.
CS-620, CS-820 C6020 Fuser Thermistor High Temperature

Detection Error. Fuser temperature
exceeds 235C/455F for 10 sec. The fuser
high temperature signal is detected
continuously for 500ms.
CS-620, CS-820 C6030 Fixing Thermistor Break Error. The fusing

thermistor remains lower than 0C/32F for
30 sec continuously when the fuser
heater is on.
CS-620, CS-820 C6050 Fuser Thermistor Abnormal Temperature

Detection. During copying the
temperature at the heat roller is detected
lower than 120C/248F continuously for 5
sec.
CS-620, CS-820 C6400 Zero-Cross Signal Error. The engine
PWB does not detect the zreo-crossing
signal (Z CROSS SIG) for 5 sec.
CS-620, CS-820 C7200 Broken Internal Thermistor Wire. The

thermistor output value is 4.5v or more.
CS-620, CS-820 C7210 Short-Circuited Internal Thermistor.

CS-620, CS-820 C7300 Toner Hopper Problem. During toner

replenishment after toner empty has been
detected, toner empty could not be
cleared in three times of 360 sec.
CS-620, CS-820 C7800 Broken External Thermistor Wire.
CS-620, CS-820 C7810 Short-Circuited External Thermistor.
CS-620, CS-820 C8000 Finisher Type Mismatch Problem.

Absence of the finisher is detected.
CS-620, CS-820 C8010 DF-650(B) Document Finisher Paper

Conveying Motor Problem. After the first 1
sec of activation, the LOCK signal of the
paper conveying motor is detected for
more than 500ms while the paper
conveying motor is activated.
CS-620, CS-820 C8020 PH-4A Punch Motor Problem. After the

first 1 sec of activation, the LOCK signal
of the punch motor is detected for more
than 500ms while the punch motor is
activated.
CS-620, CS-820 C8030 DF-650(B) Upper Paper Conveying Belt

intermediate tray upper sliding plate is not
intermediate tray upper sliding plate is
upper paper conveying belt HPS does not
CS-620, CS-820 C8040 DF-650(B) Lower Paper Conveying Belt

intermediate tray lower sliding plate is not
sec after the belt returns to the home
intermediate tray lower sliding plate is
lower paper conveying belt HPS does not
CS-620, CS-820 C8140 DF-650(B) Main Tray Problem. The main
tray upper limit detection switch or the
main tray load detection switch do not
detect the main tray within 20 sec from
start of ascention. During ascention, the
main tray upper limit detection sensor of
the main tray load detection switch does
not turn OFF within 500ms after it turns
ON. During ascention, the main tray
upper limit detection sensor of the main
tray load detection switch stays ON
exceeding 2 sec.
CS-620, CS-820 C8150 DF-650(B) Muti-Job Tray Problem. The

multi-job tray upper limit detection switch
does not detect the multi-job tray within
20 sec from start of ascention. During
descent, the multi-job tray upper limit
detection sensor does not turn OFF within
500ms after it turns ON.
CS-620, CS-820 C8170 DF-650(B) Front Upper Side Registration

front upper side registration guide is not
resulting in a Jam 87. When the front
from the home position, the front upper
CS-620, CS-820 C8180 DF-650(B) Rear Upper Side Registration

rear upper side registration guide is not
from the home position, the rear upper
CS-620, CS-820 C8190 DF-650(B) Lower Side Registration Guide
front/rear lower side registration guide is
not detected in home position within 3
sec after the guide returns to home
position, resulting in a Jam 87. When the
lower side registration guide is operated
from the home position, the lower side
registration home position sensor does
not turn OFF within 500ms.
CS-620, CS-820 C8210 DF-650(B) Front Stapler Problem. During

initial rotations, front stapler home
after the front stapler returns to home
front stapler is operated from the home
position, the front staple home position
CS-620, CS-820 C8220 DF-650(B) Front Clincher Problem.

During initial rotations, front clincher
500ms after the front clincher returns to
home postion, resulting in a Jam 90.
When the front clincher is operated from
the home position, the front clincher
home position sensor does not turn OFF
within 500ms.
CS-620, CS-820 C8230 DF-650(B) Rear Stapler Problem. During

initial rotations, rear stapler home position
is not detected within 500ms after the
rear stapler returns to home postion,
stapler is operated from the home
position, the rear staple home position
CS-620, CS-820 C8240 DF-650(B) Rear Clincher Problem. During
initial rotations, rear clincher home
after the rear clincher returns to home
rear clincher is operated from the home
position, the rear clincher home position
CS-620, CS-820 C8300 BF-1(B) Centerfold Unit Communiation

Problem. Although the connection is
CS-620, CS-820 C8310 BF-1(B) Centerfold Unit Side Registration

Guide Problem. During initial rotations
front/rear side registration guides are not
detected in home position within 600ms
after the guides return to home position.
When the side registration guide is
operated from the home position, the side
registration guide HPS does not turn OFF
within 100ms.
CS-620, CS-820 C8320 BF-1(B) Centerfold Unit Centering Plate

centering plate is not detected in the
home position when the centering plate
returns to home position.
CS-620, CS-820 C8330 BF-1(B) Centerfold Blade Problem.

During initialization the centerfold blade is
not detected in the home position within a
CS-620, CS-820 C9040 DP Lift Motor Ascent Error. The DP lift

upper limit switch is not detected within
turned ON.
CS-620, CS-820 C9050 DP Lift Motor Descent Error. The DP lift

lower limit switch is not detected within
turned ON.
CS-620, CS-820 C9060 DP EEPROM Error. Read and write data
does not match. Data in the specified
area of the backup memory does not
match the specified values.
CS-620, CS-820 C9070 DP Communication Problem between the

DP and SHD. A communication error is
detected.
CS-620, CS-820 C9080 DP Communication Error between the DP

and CIS. Reading cannot be performed
correctly.
CS-620, CS-820 E001 Scan Sys (H) Transmission in progress
was cancelled by operator.
CS-620, CS-820 E010 Scan Sys (H) Destination computer could

not be found during data transmission.
(An error occurred that could not be
classified more clearly under any error
code after E011.) The scanner could not
find the computer that was running the
personal Address Book.
CS-620, CS-820 E011 Scan Sys (H) Transmission was stopped

due to problems with the image data
itself.
CS-620, CS-820 E012 Scan Sys (H) The scanner attempted to
transmit image data, but was unable to
access the corresponding information in
the personal Address Book due to a
connection problem.
CS-620, CS-820 E020 Scan Sys (H) An attempt to use the Send
E-mail function was made, but the
scanner was unable to find the SMTP
server.
CS-620, CS-820 E021 Scan Sys (H) The destination of the

email is listed under the restricted domain
names, or is not listed under the
permitted domain names.
CS-620, CS-820 E022 Scan Sys (H) The mail contained an

email address that the SMTP server
could not find.
CS-620, CS-820 E023 Scan Sys (H) The SMTP server is not
operating properly.
CS-620, CS-820 E024 Scan Sys (H) SMTP Authentication error.
CS-620, CS-820 E030 Scan Sys (H) The destination computer

cannot be found. Either the Scan File
Utility is not running or it is already
communicating with another scanner.
CS-620, CS-820 E031 Scan Sys (H) The scanner attempted to

transmit image data, but the registered
password did not match the password in
the destination computer.
CS-620, CS-820 E032 Scan Sys (H) During the scan-to-PC

operation, the hard drive on the
destination computer ran out of available
space.
CS-620, CS-820 E033 Scan Sys (H) The versions of the Scan
File Utility do not match.
CS-620, CS-820 E034 Scan Sys (H) Transmission was not
possible because the Scan File Utility is
communicating with another scanner
CS-620, CS-820 E035 Scan Sys (H) During group transmission,

the number of the save folder registered
in the Scan File Utility did not match.
CS-620, CS-820 E036 Scan Sys (H) During compression of the

scanned image data, the data size went
over the maximum limit.
CS-620, CS-820 E039 Scan Sys (H) The response received
from the destination computer under the
Scan-to-PC function was not an
appropriate one. Unexpected trouble has
occurred in the destination computer.
CS-620, CS-820 E059 Scan Sys (H) A command received from

the transmitting computer was not an
CS-620, CS-820 E061 Scan Sys (H) When selecting the group
in the destination computer under either
the Send E-mail or Scan to PC functions,
the group.
CS-620, CS-820 E080 Scan Sys (H) The FTP server cannot be
found.
CS-620, CS-820 E081 Scan Sys (H) The FTP server is failed to
login.
CS-620, CS-820 E082 Scan Sys (H) The storing path is

incorrect.
CS-620, CS-820 E083 Scan Sys (H) The error occurred in the
FTP server.
CS-620, CS-820 E090 Scan Sys (H) POP3 server not found.
CS-620, CS-820 E091 Scan Sys (H) Unable to login to POP3

server. POP3 server user account or
password is incorrect.
CS-620, CS-820 E093 Scan Sys (H) An error occurred at the
POP3 server.
CS-620, CS-820 E101 Scan Sys (H) An error has occurred while
selecting multiple destinations.
CS-620, CS-820 message "Check domain name and host name."
CS-620, CS-820 message "Check the DB Assistant PC. Contact

administrator."
CS-620, CS-820 message "Communication error."
CS-620, CS-820 message "DB Assistant Server error. Contact

administrator."
CS-620, CS-820 message "DB Assistant Server is in use. Try again

later."
CS-620, CS-820 message "DB Assistant Server version is different.

CS-620, CS-820 message "Destination address is not being

registered."
CS-620, CS-820 message "Destination PC is in use. Try again later."
CS-620, CS-820 message "Destination PC's application is out of

order."
CS-620, CS-820 message "Destination PC's system error."
CS-620, CS-820 message "E-mail size exceeds data capacity."
CS-620, CS-820 message "Error occurred at FTP Server. Please

CS-620, CS-820 message "Error occurred at POP3 Server. Please

CS-620, CS-820 message "Network scanner system error."
CS-620, CS-820 message "No destination address being
registered."
CS-620, CS-820 message "Overflow of original pages. Scanned

CS-620, CS-820 message "PC's version of personal address list is

different. Contact administrator."
CS-620, CS-820 message "PC of personal address list is in use. Try

again later."
CS-620, CS-820 message "POP3 server not found. Contact

Administrator."
CS-620, CS-820 message "Registration full. You cannot add any

more."
CS-620, CS-820 message "Sender (user) is not registered. Contact
administrator."
CS-620, CS-820 message "SMTP Authentication error. Contact

administrator."
CS-620, CS-820 message "The file was not saved. Check the
destination PC."
CS-620, CS-820 message "The path attempted to use for saving

does not exist."
CS-620, CS-820 message "This name is already in use. Input new

name again."
CS-620, CS-820 message "This number is already in use. Input new
number again."
CS-620, CS-820 message "Unable to find destination PC. Check the
PC."
CS-620, CS-820 message "Unable to find FTP server. Contact

administrator."
CS-620, CS-820 message "Unable to find PC of personal address
list. Check the PC"
CS-620, CS-820 message "Unable to find POP3 server. Contact

Administrator."
CS-620, CS-820 message "Unable to find SMTP server. Contact
administrator."
CS-620, CS-820 message "Unable to Log in to the FTP Server."
CS-620, CS-820 message "Unable to Log in to the POP3 Server.

Confirm the login account and password
for SMTP TX authen."
CS-620, CS-820 message "Unable to use the scanner."
CS-620, CS-820 message "Wrong password."

Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 21 Start > Execute > Start.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 22 Start > Engine > Execute > Start.
immediately returns initialize (tech only)
processing: 10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

10871087 906 Start > Execute > Start >
Stop/Clear > 24 > Start >
Execute > Start.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.


Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 22 Start > SCANNER+DP > Execute

immediately returns initialize > Start. (tech only)
backup data for scanning:
10871087
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.




transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.
transmission log.
Service Checks
1) Repl main PWB.

Repl main PWB.

Repl main PWB.

Repl engine PWB.

PWB.

3) Repl main PWB.

3) Repl main PWB.

engine PWB, 2) Repl main PWB, 3) Repl
engine PWB.

scanner PWB, 2) Repl main PWB, 3) Repl
scanner PWB.

printer PWB, 2) Reseat DIMM, 3) Repl
1) Reseat YC3 @ main PWB, 2) Reseat
network scanner board, 3) Repl network


DP main PWB, 2) Repl DP main PWB.
Reseat YC15 @ engine PWB & YC3 @ side

feeder main PWB, 2) Repl engine PWB, 3)
Repl side feeder main PWB.

finisher main PWB, 2) Repl engine PWB, 3)

duplex PWB, 2) Repl engine PWB, 3) Repl
duplex PWB.

deck PWB, 2) Repl engine PWB.

1) Repl DIMM, 2) Repl main PWB.
1) Repl main PWB.

1) Reseat YC11 @ engine PWB & HDD
connectors, 2) Run U906 (partial reset) &
U024 (HDD formatting), 3) Repl HDD
harnass, 4) Repl main PWB.
1) Repl side feeder main PWB.
1) Repl punch PWB.
1) Repl centerfold unit main PWB.
1) Repl main PWB.
1) Reseat YC5 @ engine PWB & developing

unit connector, 2) Reseat developing unit, 3)
Repl developing unit, 4) Repl engine PWB.
1) Reseat YC5 @ engine PWB & cleaning

unit connector, 2) Reseat cleaning unit, 3)
Repl cleaning unit, 4) Repl engine PWB.

problem, 3) Check for open motor coil. Repl

Repl cassette PWB.

Repl cassette PWB.

Make sure LUSSW, UCSSW, LLSSW, &
RCSSW are off. If voltage absent repl side
feeder main PWB. 3) If voltage present with
safety switches off, repl SFLM (lift motor).

Make sure LUSSW, UCSSW, LLSSW, &
RCSSW are off. If voltage absent repl side
feeder main PWB. 3) If voltage present with
safety switches off, repl SFLM (lift motor).


duplex PWB, 2) Repl duplex side registration
1) Reseat developing motor connector, 2)

Check for drive problems, 3) Repl developing
1) Reseat YC2 & YC11 on the deck PWB, 2)

Check for drive problems, 3) Repl drive
motor, 4) Repl deck PWB, 5) Repl engine
PWB.
1) Reseat YC5 on the engine PWB, 2) Check
for drive problems, 3) Repl cleaning motor, 4)
Repl engine PWB.
1) Reseat YC2 & YC4 on the duplex PWB, 2)

Check for drive problems, 3) Repl fuser
motor, 4) Repl duplex PWB, 5) Repl engine
PWB.
1) Reseat YC2 & YC3 @ cassette PWB, &
YC4 @ engine PWB, 2) Check for drive
problems, 3) Repl transfer motor, 4) Repl
1) Check for drive problems, 2) Repl side
feeder drive motor, 3) Repl side feeder main
PWB.
@ engine PWB, 3) Repl PTC cleaning motor,
3) Repl engine PWB.

YC5, & YC10 @ scanner PWB, 3) Reseat
conn scanner home position switch, 4) Repl
home position switch, 5) Repl scanner motor,
1) Reseat YC3, YC4, & YC5 @ scanner

PWB, 2) Reseat YC5, YC6, & YC8 @ SHD
PWB, 3) Reseat YC1, YC2, & YC3 @ CCD
PWB, 4) Reseat conn @ inverter PCB, 5)
Adjust position of shading plate, 6) Repl
scanner HPS 7) Repl exposure lamp &
inverter PWB, 8) Repl scanner PWB, 9)
Replace CCD PWB.
1) Reseat YC2 @ DP main PWB, 2) Repl DP

inverter PWB, 3) Repl CIS, 4) Repl DP main
PWB.
1) Reseat YC5, YC6, & YC8 @ SHD PWB,

2) Reseat YC1, YC2, & YC3 @ CCD PWB,
4) Reseat conn @ inverter PCB, 5) Adjust
position of shading plate, 6) Repl scanner
HPS 7) Repl exposure lamp & inverter PWB,
8) Repl scanner PWB, 9) Replace CCD PWB
(ISU).

Repl DP main PWB.

scanner PWB, 4) Repl SHD PWB.



main PWB.

main PWB.

main PWB.

main PWB.
1) Reseat YC7 @ engine PWB, 2) Repl main

charger unit, 3) Repl high voltage PWB.


PWB.
1) Repl main charger wire, 2) Clean grid or

main charger shield, 3) Repl drum surface
potential sensor, 4) Repl high voltage PWB,
5) Repl engine PWB.
1) Repl drum surface potential sensor, 2)
Repl high voltage PWB, 3) Repl drum, 4)
Repl engine PWB.

PWB.

thermistor M & S, 3) Repl engine PWB.

thermistor M & S, 3) Repl engine PWB, 4)
Repl AC PS PWB

PWB.
YC6 @ DC PS PWB, 3) If zero-cross signal
is not output from YC6-3 @ DC PS PWB,
repl DC PS PWB, 3) If zero-cross signal is
detected from YC6-3 @ DC PS PWB (and
C6400), repl engine PWB.

developing humidity sensor, 3) Repl engine
PWB.
developing humidity sensor, 3) Repl engine
PWB.
1) Reseat YC2 & YC5 @ deck PWB & YC3
@ engine PWB, 2) Pinout harnass, 3)
Replace toner level detection sensor.
harnass, 3) Repl developing humidity sensor.

harnass, 3) Repl developing humidity sensor.
1) Install the correct finisher.

Check for drive problems, 3) Repl paper
1) Reseat YC13 @ finisher main PWB & YC1

@ punch PWB, 2) Check for drive problems,
3) Repl punch motor, 4) Repl finisher main
PWB.
1) Reinsert intermediate tray (check for

damaged catches), 2) Correct the phase of
the upper paper conveying belt(?), 3) Reseat
the upper paper conveying belt HPS
connector. 4) Repl upper paper conveying
belt HPS, 5) Repl upper paper conveying belt
1) Reinsert intermediate tray (check for

damaged catches), 2) Correct the phase of
the lower paper conveying belt(?), 3) Reseat
the lower paper conveying belt HPS
connector. 4) Repl lower paper conveying
belt HPS, 5) Repl lower paper conveying belt
1) Reseat sensor & main tray elevator motor
connectors, 2) Repl tray sensors 3) Repl
main tray elevator motor, 4) Repl finisher
main PWB.
1) Reseat sensor & multi-job tray elevator

motor connectors, 2) Repl tray sensor 3)
Repl multi-job tray elevator motor, 4) Repl
finisher main PWB.

Repl front upper side registration home
position sensor, 3) Repl front upper side
main PWB.

Repl rear upper side registration home
position sensor, 3) Repl rear upper side
main PWB.
Repl lower side registration home position
sensor, 3) Repl lower side registration guide

Repl front stapler home position sensor, 3)
Repl front stapler motor, 4) Repl finisher
main PWB.

Repl front clincher home position sensor, 3)
Repl front clincher motor, 4) Repl finisher
main PWB.

Repl rear stapler home position sensor, 3)
Repl rear stapler motor, 4) Repl finisher main
PWB.
Repl rear clincher home position sensor, 3)
Repl rear clincher motor, 4) Repl finisher
main PWB.
1) Reseat centerfold set switch connector, 2)

Repl centerfold unit set switch, 3) Repl
centerfold main PWB, 4) Repl finisher main
PWB.

Repl side registration guide home position
sensor, 3) Repl side registration guide motor,
4) Repl centerfold main PWB.

Repl centering plate home position sensor, 3)
Repl centering plate motor, 4) Repl

Repl centerfold blade home position sensor,
3) Repl centerfold blade motor, 4) Repl

Repl DP lift upper limit switch, 3) Repl DP lift

Repl DP lift lower limit switch, 3) Repl DP lift
1) Check all connectors @ SHD PWB, 2)

PWB, 4) Repl DP main PWB.
1) Check all connectors @ CIS, 2) Pinout



running properly.



properly.
are correct.

connected properly.



completed.

at one time.



operating.

been properly set.

Check that the POP3 server is running
properly. Confirm that there is no link fault by
checking whether the network cable is
properly connected.
Change the POP3 server user account or

password.
Verify POP3 server settings.

problems.
The scanner's domain name and host name

have not been registered properly. Check the
correct domain name and host name. (Refer
to "(3) Making settings from the touch
panel".)
The DB Assistant cannot be found. Make

sure that the DB Assistant is running properly
on the computer on which it is installed.

or consult with the network administrator. If
you are using the DB Assistant function,
check to make sure that the DB Assistant is
installed on the computer.
Communication could not be continued

because an error occurred with the DB
Assistant or with the computer on which it is
installed.
DB Assistant is currently communicating with
another scanner. Wait for a while and then
try the operation again.
The versions of the DB Assistant do not

match. Consult the network administrator.
The entered number is not appropriate.

The destination computer and the scanner
are currently communicating. Wait for a while

is running in the destination computer.


transmited, or lower the scanning resolution,

The selected destination is not registered.
one.
The number of scanned documents exceeds
999, the maximum that can be transmitted at
one time. Transmit any further pages
separately. When transmitting under settings
such as "two-sided" or "booklet", there may
be a case where only 998 pages can be
scanned and transmitted.
The versions of the Address Book do not

match. Consult your network administrator.
The designated AddressBook and the

scanner are currently communicating. Wait a
while and then try the operation again.

connected. Start the POP3 server.

procedure again.
User Number 001 is not registered in the
"Select sender name" List of this scanner.
First register a user under that number or
turn the "Selection of senders (users)" setting
OFF, then select another user.

are correct.
If the amount of data exceeds the hard disk

capacity as registered in the Scan File Utility
on the destination computer, increase the
available space on your computer's hard disk
and then try the operation again. If data with
the same file name has been sent from more
than one scanner at a time, the data cannot
be saved. Wait for a while and then try the
operation again, or change the file name.

There is a problem at your computer. Check

to make sure that the Scan File Utility is
running and the computer is able to receive
data.
operating.
If the Address Book software is not running
on your computer, start it up. If it is already
Scanner NIC card.
Verify the POP3 user account and password

are correct.
Check to make sure the network cable
the scanner ON, wait approximately 2
Check to make sure that the SMTP server is
running, or consult with your network
administrator.

been properly set.
Verify the POP3 user account and password
are correct.

the scanner On, wait approximately 2

CS-C2525E (2JL), C0030 Fax Control PWB Problem. Processing
C3225E (2JJ), with fax software is disabled due to
C3232E (2JG), software or hardware issues.
C4035E (2JD)
CS-C2525E, C3225E, C0070 Abnormal Detection of Fax Control PWB
C3232E, C4035E Incompatability. In the initial
communication with the fax control PWB ,
any normal communication command is
not transmitted.
CS-C2525E, C3225E, C0100 Main PWB Backup Memory Device

C3232E, C4035E Problem. Writing or erasing has not
completed even after a certain time.
CS-C2525E, C3225E, C0110 Backup Memory Data Problem. Data in

C3232E, C4035E the specified area of the backup memory
CS-C2525E, C3225E, C0150 Engine PWB EEPROM Backup Memory

C3232E, C4035E Device Problem. EEPROM cannot be
written or read. An error occurs in the
control area deletion.
CS-C2525E, C3225E, C0160 Engine PWB EEPROM Backup Memory

C3232E, C4035E Data Problem. Data for backup data
startup.
CS-C2525E, C3225E, C0170 Copy Counts Problem. A checksum error
C3232E, C4035E is detected in the main and sub backup
memories for copy counters.
CS-C2525E, C3225E, C0180 Backup Memory Data Problem. Backup

C3232E, C4035E data on the main PWB has broken.
CS-C2525E, C3225E, C0210 CPU Communication Problem. There is

C3232E, C4035E no reply after (3) tries at communication.
CS-C2525E, C3225E, C0220 Communication Problem Between The

C3232E, C4035E Scanner & Main PWBs. There is no reply
after (6) tries at communication.
CS-C2525E, C3225E, C0240 Printer PWB Communication Problem.

C3232E, C4035E The printer PWB does not respond 120
sec after the power is turned ON.
CS-C2525E, C3225E, C0250 Network Scanner PWB Communication
C3232E, C4035E Problem. Network scanner card does not
respond to alive command transmitted
once every 30 sec (3) consecutive times
or more, or does not respond to
communication command after 75 sec or
more.
CS-C2525E, C3225E, C0280 Communication Problem between Fax

C3232E, C4035E Control PWB & Main PWB. Key required
command is not received from fax control
PWB after Status Change signal @ main
PWB remains ON exceeding (1) minute.
1st occurence: fax resets. 2nd occurence:
C0280. The FAX_READY signal remains
fake exceeding 6 sec. 1st occurence: fax
resets. 2nd occurence: C0280.
CS-C2525E, C3225E, C0410 DP Communication Problem. There is no

C3232E, C4035E reply after 10 retires at communication or
a communication error occurs.
CS-C2525E, C3225E, C0420 Optional Paper Feeder Communication

C3232E, C4035E Error. A communication error from the
paper feeder is detected 10 times in
succession.
CS-C2525E, C3225E, C0440 Document Finisher Communication

C3232E, C4035E Problem. A communication error from
document finisher is detected 10 times in
succession.
CS-C2525E, C3225E, C0610 Bitmap Problem. The main PWB DIMM

C3232E, C4035E does not operate correctly.
CS-C2525E, C3225E, C0630 DMA transmission of compressed,

C3232E, C4035E decompressed, rotated, relocated, or
time.
CS-C2525E, C3225E, C0640 Hard Disk Drive cannot be accessed.
C3232E, C4035E
CS-C2525E, C3225E, C0800 Image processing problem. JAM05 is
C3232E, C4035E detected twice.
CS-C2525E, C3225E, C0820 Fax Control PWB CG ROM Checksum

C3232E, C4035E Error. A checksum error occurred with CG
ROM data of the fax control PWB.
CS-C2525E, C3225E, C0830 Fax Control PWB Flash Program Area

C3232E, C4035E Checksum Error. A checksum error
control PWB.
CS-C2525E, C3225E, C0840 Faults of RTC. The time is judged to go
C3232E, C4035E back based on the comparison of RTC
time and the current time, or five years or
more have passed.
CS-C2525E, C3225E, C0860 Fax Control PWB Software Switch

C3232E, C4035E Checksum Error. A checksom error
CS-C2525E, C3225E, C0870 Fax Control PWB to Main PWB High

C3232E, C4035E Capacity Data Transfer Problem. High
PWB and scanner MIP PWB was not
normally performed after 10 retries.
CS-C2525E, C3225E, C0880 Fax PWB Program Archive Problem. At

C3232E, C4035E initialization the compressed program in
the flash ROM on the fax control PWB
was now successfully decompressed.
CS-C2525E, C3225E, C0890 Fax Control PWB CG FONT Archive

C3232E, C4035E Problem. At initialization the compressed
CG Font in the flash ROM on the fax
control PWB was now successfully
decompressed.
CS-C2525E, C3225E, C0920 Fax File System Error. The backup data
C3232E, C4035E is not retained for file system abnormality
of flash memory of the fax control PWB.
CS-C2525E, C3225E, C1010 Cassette #1 Lift Motor Error. When
C3232E, C4035E cassette 1 is inserted, lift limit switch 1
1 turning On.
CS-C2525E, C3225E, C1020 Cassette #2 Lift Motor Error. When

C3232E, C4035E cassette 2 is inserted, lift limit switch 2
2 turning On.
CS-C2525E, C3225E, C1030 PF-710 Optional Cassette #3 Lift Motor

C3232E, C4035E Error. When cassette 3 is inserted, lift
limit switch 1 does not turn on within 12
sec of lift motor 1 turning On. Lift
detected exceeding 500ms during driving
the motor, except during the first 1
second of operation.
CS-C2525E, C3225E, C1040 PF-710 Optional Cassette #4 Lift Motor

C3232E, C4035E Error. When cassette 4 is inserted, lift
sec of lift motor 2 turning On. Lift
detected exceeding 500ms during driving
the motor, except during the first 1
second of operation.
CS-C2525E, C3225E, C1100 PF-750 (Left) Lift Motor 1 Error. Exceeds

C3232E, C4035E 1 second overcurrent.
CS-C2525E, C3225E, C1110 PF-750 (Right) Lift Motor 2 Error.

C3232E, C4035E Exceeds 1 second overcurrent.
CS-C2525E, C3225E, C1120 PF-750 (Left) Lift Motor 1 Position

C3232E, C4035E Problem. PF switch 1 remains off after 30
CS-C2525E, C3225E, C1130 PF-750 (Right) Lift Motor 2 Position
C3232E, C4035E Problem. PF switch 2 remains off after 30
CS-C2525E, C3225E, C1900 PF-710 EEPROM error. Write data &

C3232E, C4035E Read data are not in agreement three
CS-C2525E, C3225E, C1950 Transfer Belt Unit EEPROM Error. Read

C3232E, C4035E & Write data does not match.
CS-C2525E, C3225E, C2101 Paper Feed/Developing Motor BK Error.

C3232E, C4035E The motor speed is not stabile for 2 sec
or more. Detection begins 1 sec after
motor drive ON signal is output.
CS-C2525E, C3225E, C2102 Developing Motor CMY Error. The motor

C3232E, C4035E speed is not stabile for 2 sec or more.
Detection begins 1 sec after motor drive
ON signal is output.
CS-C2525E, C3225E, C2201 Drum Motor BK Error. The motor speed is

C3232E, C4035E not stabile for 2 sec or more. Detection
begins 1 sec after motor drive ON signal
is output.
CS-C2525E, C3225E, C2202 Drum Motor C Error. The motor speed is

is output.
CS-C2525E, C3225E, C2203 Drum Motor M Error. The motor speed is

is output.
CS-C2525E, C3225E, C2204 Drum Motor Y Error. The motor speed is
is output.
CS-C2525E, C3225E, C2300 Fuser Motor Error. The motor speed is

is output.
CS-C2525E, C3225E, C2400 Eject Motor Error. The motor speed is not
C3232E, C4035E stabile for 2 sec or more. Detection
is output.
CS-C2525E, C3225E, C2500 MP Motor Error. The motor speed is not

C3232E, C4035E stabile for 2 sec or more. Detection
is output.
CS-C2525E, C3225E, C2600 PF-710 Drive Motor Error. Lock signal

C3232E, C4035E exceeds 500ms.
CS-C2525E, C3225E, C2600 PF-750 Paper Conveying Motor Error.

C3232E, C4035E Lock signal exceeds 450ms.
CS-C2525E, C3225E, C2810 Waste Toner Motor Error. The rated

C3232E, C4035E speed achievement signal does not go
low within 5 sec of activation. The RSA
signals stays high every other 5 sec after
the machine is stabilized.
CS-C2525E, C3225E, C3100 Scanner Carriage Problem. Scanner
C3232E, C4035E home position is not detected at
contact glass.
CS-C2525E, C3225E, C3200 Exposure Lamp Problem. Exposure lamp

C3232E, C4035E is not turned ON when starting the copy.
CS-C2525E, C3225E, C3300 Optical System (AGC) Problem. After

C3232E, C4035E AGC correct input is not obtained at the
CCD.
CS-C2525E, C3225E, C3500 Communication Error Between Scanner

C3232E, C4035E and SHD.
CS-C2525E, C3225E, C3900 Scanner PWB Backup Memory

C3232E, C4035E Read/Write Problem. Read & Write data
does not match.
CS-C2525E, C3225E, C3910 Scanner PWB Backup Memory Data
C3232E, C4035E Problem. Data in a specified area of the
specified values.
CS-C2525E, C3225E, C4000 Polygon Motor Synchronization Problem.
C3232E, C4035E Polygon motor does not stabilize speed
CS-C2525E, C3225E, C4010 Polygon Motor Steady-State Problem.

C3232E, C4035E The rated achievement signal turns to
high every other 5 sec after polygon
motor stabilization.
CS-C2525E, C3225E, C4100 BD Initialization Problem. At initialization,

C3232E, C4035E ASIC of the engine PWB detects a beam
CS-C2525E, C3225E, C4200 BD Steady-State Problem. ASIC of the

C3232E, C4035E engine PWB detects a beam detect error
for 200ms, after polygon motor
stabilization.
CS-C2525E, C3225E, C5101 Main High Voltage BK Error. Abnormality
C3232E, C4035E of the BK charge roller is detected during
Vpp adjustment.
CS-C2525E, C3225E, C5102 Main High Voltage C Error. Abnormality of
C3232E, C4035E the C charge roller is detected during Vpp
adjustment.
CS-C2525E, C3225E, C5103 Main High Voltage M Error. Abnormality of

C3232E, C4035E the M charge roller is detected during Vpp
adjustment.
CS-C2525E, C3225E, C5104 Main High Voltage Y Error. Abnormality of

C3232E, C4035E the Y charge roller is detected during Vpp
adjustment.
CS-C2525E, C3225E, C5301 Cleaning Lamp BK Break Error. While the

C3232E, C4035E cleaning lamp BK signal is On, the break
detection signal is detected 5 times for
10ms.
CS-C2525E, C3225E, C5302 Cleaning Lamp C Break Error. While the

C3232E, C4035E cleaning lamp C signal is On, the break
10ms.
CS-C2525E, C3225E, C5303 Cleaning Lamp M Break Error. While the
C3232E, C4035E cleaning lamp M signal is On, the break
10ms.
CS-C2525E, C3225E, C5304 Cleaning Lamp Y Break Error. While the
C3232E, C4035E cleaning lamp Y signal is On, the break
10ms.
CS-C2525E, C3225E, C6000 Fuser Heater 1/2 Break. Thermistor1
C3232E, C4035E detected less than 75C/167F for 30 sec
during warmup. Thermistor1 detected
40C/104F for 5 sec during warmup.
Thermistor3 detected less than 90C/194F
for 30 sec during warmup. Thermistor3
during warmup. Thermistor3 detected
less than 140C/284F for 5 sec during
standby.
CS-C2525E, C3225E, C6010 Abnormally High Fuser Thermistor

C3232E, C4035E Temperature. The fuser abnormally high
signal is detected for 60 sec or more.
CS-C2525E, C3225E, C6020 Abnormally High Fuser Thermistor 1/3

C3232E, C4035E Temperature. The fuser temperature
exceeds 240C/464F.
CS-C2525E, C3225E, C6030 Fixing Thermistor 1/3 Break Error.
C3232E, C4035E Thermistor1 detected 40C/104F or less
during warmup exceeding 10 sec.
Thermistor3 detected 40C/104F or less
during warmup.
CS-C2525E, C3225E, C6050 Abnormally Low Fuser Thermistor3
C3232E, C4035E Temperature. Thermistor3 detected less
than 100C/212F for 1 sec continuously
during copying.
CS-C2525E, C3225E, C6100 Fuser Heater 3 Break. Thermistor2

C3232E, C4035E detected less than 100C/212F for 120
sec during driving. Thermistor2 detected
driving. Thermistor2 detected less than
100C/212F for 5 sec during driving.
CS-C2525E, C3225E, C6120 Abnormal High Fuser Thermistor2

C3232E, C4035E Temperature. The fuser temperature
exceeds 190C/374F.
CS-C2525E, C3225E, C6130 Fuser Thermistor2 Break Error.
C3232E, C4035E Thermistor2 detected less than 40C/104F
during driving. Temperature difference
between thermistor1 and thermistor3 is
100C/212F or more.
CS-C2525E, C3225E, C6400 Zero-Cross Signal Error. While fuser

C3232E, C4035E heater On/Off control is performed, the
CS-C2525E, C3225E, C7000 Toner Motor Problem. The rated speed

C3232E, C4035E achievement signal does not go low
within 5 sec of activation. The RSA
signals stays high every other 5 sec after
the machine is stabilized.
CS-C2525E, C3225E, C7101 Toner Sensor BK Problem. Toner sensor

C3232E, C4035E output values are outside the desired
criterion (78 < X < 944) for 3 sec.
CS-C2525E, C3225E, C7102 Toner Sensor C Problem. Toner sensor

CS-C2525E, C3225E, C7103 Toner Sensor M Problem. Toner sensor

CS-C2525E, C3225E, C7104 Toner Sensor Y Problem. Toner sensor
CS-C2525E, C3225E, C7200 Broken Internal Thermistor Wire. An

C3232E, C4035E abnormal value is detected in the input
data to inner temperature sensor 1.
CS-C2525E, C3225E, C7210 Short-Circuited Internal Thermistor. An

CS-C2525E, C3225E, C7220 Broken Internal Thermistor2 Wire. An

CS-C2525E, C3225E, C7230 Short-Circuited Internal Thermistor2. An

CS-C2525E, C3225E, C7240 Broken Internal Thermistor3 Wire. An

CS-C2525E, C3225E, C7250 Short-Circuited Internal Thermistor3. An

CS-C2525E, C3225E, C7401 Developing Unit BK Type Mismatch

C3232E, C4035E Problem. Absence of the developing unit
BK is detected.
CS-C2525E, C3225E, C7402 Developing Unit C Type Mismatch

C is detected.
CS-C2525E, C3225E, C7403 Developing Unit M Type Mismatch

M is detected.
CS-C2525E, C3225E, C7404 Developing Unit Y Type Mismatch

Y is detected.
CS-C2525E, C3225E, C7411 Drum Unit BK Type Mismatch Problem.

C3232E, C4035E Absence of the drum unit BK is detected.
CS-C2525E, C3225E, C7412 Drum Unit C Type Mismatch Problem.

C3232E, C4035E Absence of the drum unit C is detected.
CS-C2525E, C3225E, C7413 Drum Unit M Type Mismatch Problem.
C3232E, C4035E Absence of the drum unit M is detected.
CS-C2525E, C3225E, C7414 Drum Unit Y Type Mismatch Problem.

C3232E, C4035E Absence of the drum unit Y is detected.
CS-C2525E, C3225E, C7420 Transfer Belt Unit Type Mismatch

C3232E, C4035E Problem. Absence of the transfer belt unit
is detected.
CS-C2525E, C3225E, C7800 Broken External Thermistor Wire. An

data to outer temperature sensor.
CS-C2525E, C3225E, C7810 Short-Circuited External Thermistor. An

CS-C2525E, C3225E, C7901 Drum BK EEPROM Error. Reading or

C3232E, C4035E writing to the EEPROM cannot be
performed.
CS-C2525E, C3225E, C7902 Drum C EEPROM Error. Reading or
performed.
CS-C2525E, C3225E, C7903 Drum M EEPROM Error. Reading or
performed.
CS-C2525E, C3225E, C7904 Drum Y EEPROM Error. Reading or
performed.
CS-C2525E, C3225E, C7911 Developing Unit BK EEPROM Error.
C3232E, C4035E Reading or writing to the EEPROM
cannot be performed.
CS-C2525E, C3225E, C7912 Developing Unit C EEPROM Error.
CS-C2525E, C3225E, C7913 Developing Unit M EEPROM Error.
CS-C2525E, C3225E, C7914 Developing Unit Y EEPROM Error.
CS-C2525E, C3225E, C8020 PH-5A Punch Motor Problem. The lock
C3232E, C4035E signal of the punch motor is detected
exceeding 500ms during punch motor
activation.
CS-C2525E, C3225E, C8030 DF-710 Tray Upper Limit Detection
C3232E, C4035E Problem. When tray elevation motor
detects ON condition.
CS-C2525E, C3225E, C8050 DF-710 Paper Conveying Belt Motor 1

C3232E, C4035E Error. Paper conveying belt home position
Jam 88.
CS-C2525E, C3225E, C8060 DF-710 Paper Conveying Belt Motor 2

C3232E, C4035E Error. Paper conveying belt home position
CS-C2525E, C3225E, C8070 DF-710 Internal Tray Communication

C3232E, C4035E Error. The connection is detected, but
internal tray.
CS-C2525E, C3225E, C8140 DF-710 Main Tray Problem. Main tray is

C3232E, C4035E not detected in not detected by main tray
upper surface detection sensor within 20
sec of ascending. Main tray upper limit
detection sensor or main tray upper
surface detection sensor is not detected
as Off within 20 sec of main tray
decending. Main tray lower limit detection
sensor is not detected as On within 20
sec of main tray decending. Main tray
upper limit detection sensor or main tray
upper surface detection sensor remain
On for 2 sec or more during main tray
ascent.
CS-C2525E, C3225E, C8140 DF-730 Tray Elevation Motor Problem.

C3232E, C4035E Tray lower limit sensor or surface view
sensor cannot be detected within 10 sec
of tray elevation motor activation.
CS-C2525E, C3225E, C8170 DF-710 Side Registration Motor 1
C3232E, C4035E Problem. During initial rotations home
88.
CS-C2525E, C3225E, C8170 DF-730 Adjustment Motor Problem.

C3232E, C4035E Registration home position can not be
detect to be On or Off within 125ms of
registration motor activation. Registration
home position can not be detected to be
On within 710ms of registration motor
activation.
CS-C2525E, C3225E, C8180 DF-710 Side Registration Motor 2

C3232E, C4035E Problem. During initial rotations home
88.
CS-C2525E, C3225E, C8210 DF-710 Stapler Shift Motor 1 Error.

C3232E, C4035E During initial rotations home position is
CS-C2525E, C3225E, C8210 DF-730 Stapler Problem. Home position

C3232E, C4035E is not detected within 1 sec of activation.
CS-C2525E, C3225E, C8220 DF-710 Stapler Shift Motor 2 Error.

C3232E, C4035E During initial rotations home position is
CS-C2525E, C3225E, C8230 DF-710 Stapler Motor Problem. Jam 82 is

C3232E, C4035E indicated.
CS-C2525E, C3225E, C8300 BF-710 Centerfold Unit Communiation

C3232E, C4035E Error. Although the connection is
CS-C2525E, C3225E, C8310 BF-710 Centerfold Side Registration

C3232E, C4035E Motor 1 Problem. During initial rotations
1000ms.
CS-C2525E, C3225E, C8320 BF-710 Centerfold Paper Conveying Belt
C3232E, C4035E Motor Problem. During initial rotations
2500ms.
CS-C2525E, C3225E, C8330 BF-710 Blade Motor Problem. During

C3232E, C4035E initial rotations home position is not
CS-C2525E, C3225E, C8340 BF-710 Centerfold Staple Motor Problem.

C3232E, C4035E Jam 89.
CS-C2525E, C3225E, C8350 BF-710 Centerfold Side Registration

C3232E, C4035E Motor 2 Problem. During initial rotations
1000ms.
CS-C2525E, C3225E, C8360 BF-710 Centerfold Main Motor Problem.

C3232E, C4035E The motor lock signal is detected for
CS-C2525E, C3225E, C8440 DF-730 Sensor Adjusting Problem. The

C3232E, C4035E paper entry sensor cannot be adjusted
CS-C2525E, C3225E, C8460 DF-730 EEPROM Problem. Read and

C3232E, C4035E write data does not match (3) times in
succession.
CS-C2525E, C3225E, C8500 MT-710 Communication Error. The
C3232E, C4035E connection is detected, but
mailbox.
CS-C2525E, C3225E, C8510 MT-710 Drive Motor Problem. The motor
C3232E, C4035E lock signal is detected for more than
500ms during activation.
CS-C2525E, C3225E, C8900 DF-710 Backup Memory Data Problem.

C3232E, C4035E Read and write data does not match (3)
CS-C2525E, C3225E, C8910 PH-5A Backup Memory Data Problem.
CS-C2525E, C3225E, C8920 MT-710 Backup Memory Data Problem.

CS-C2525E, C3225E, C8930 BF-710 Backup Memory Data Problem.

C3232E, C4035E Read and write data does not match.
CS-C2525E, C3225E, C9060 DP-710 EEPROM Error. Read and write

C3232E, C4035E data does not match.
CS-C2525E, C3225E, C9500 No information provided

C3232E, C4035E

C3232E, C4035E

C3232E, C4035E

C3232E, C4035E

C3232E, C4035E

C3232E, C4035E
CS-C2525E, C3225E, E001 Transmission in progress was cancelled

C3232E, C4035E by operator.
CS-C2525E, C3225E, E010 Destination computer could not be found

C3232E, C4035E during data transmission. (An error
Book.
CS-C2525E, C3225E, E011 Transmission was stopped due to

C3232E, C4035E problems with the image data itself.
CS-C2525E, C3225E, E012 The scanner attempted to transmit image
C3232E, C4035E data, but was unable to access the
problem.
CS-C2525E, C3225E, E020 An attempt to use the Send E-mail

C3232E, C4035E function was made, but the scanner was
CS-C2525E, C3225E, E021 The destination of the email is listed

C3232E, C4035E under the restricted domain names, or is
names.
CS-C2525E, C3225E, E022 The mail contained an email address that

C3232E, C4035E the SMTP server could not find.
CS-C2525E, C3225E, E023 The SMTP server is not operating

C3232E, C4035E properly.
CS-C2525E, C3225E, E024 SMTP Authentication error.

C3232E, C4035E
CS-C2525E, C3225E, E030 The destination computer cannot be

C3232E, C4035E found. Either the Scan File Utility is not
CS-C2525E, C3225E, E031 The scanner attempted to transmit image

C3232E, C4035E data, but the registered password did not
computer.
CS-C2525E, C3225E, E032 During the scan-to-PC operation, the hard

C3232E, C4035E drive on the destination computer ran out
of available space.
CS-C2525E, C3225E, E033 The versions of the Scan File Utility do

C3232E, C4035E not match.
CS-C2525E, C3225E, E034 Transmission was not possible because
C3232E, C4035E the Scan File Utility is communicating
CS-C2525E, C3225E, E035 During group transmission, the number of

C3232E, C4035E the save folder registered in the Scan File
CS-C2525E, C3225E, E036 During compression of the scanned

C3232E, C4035E image data, the data size went over the
maximum limit.
CS-C2525E, C3225E, E039 The response received from the

C3232E, C4035E destination computer under the Scan-to-
CS-C2525E, C3225E, E059 A command received from the

C3232E, C4035E transmitting computer was not an
CS-C2525E, C3225E, E061 When selecting the group in the

C3232E, C4035E destination computer under either the
the group.
CS-C2525E, C3225E, E080 The FTP server cannot be found.

C3232E, C4035E
CS-C2525E, C3225E, E081 The FTP server is failed to login.
C3232E, C4035E
CS-C2525E, C3225E, E082 The storing path is incorrect.

C3232E, C4035E
CS-C2525E, C3225E, E083 The error occurred in the FTP server.

C3232E, C4035E
CS-C2525E, C3225E, E090 POP3 server not found.

C3232E, C4035E
CS-C2525E, C3225E, E091 Unable to login to POP3 server-POP3

C3232E, C4035E server user account or password
incorrect.
CS-C2525E, C3225E, E092 Error occurred at POP3 server.
C3232E, C4035E
CS-C2525E, C3225E, E101 An error has occurred while selecting

C3232E, C4035E multiple destinations.
CS-C2525E, C3225E, E00000 or U00000 Fax Communication Error: No response

C3232E, C4035E or line busy after the set number of
redials.
CS-C2525E, C3225E, E00100 or U00100 Fax Communication Error: Transmission
C3232E, C4035E was interruped by a press of the
Stop/Clear key.
CS-C2525E, C3225E, E00200 or U00200 Fax Communication Error: Reception was
C3232E, C4035E interrupted by a press of the Stop/Clear
key.
CS-C2525E, C3225E, E00300 or U00300 Fax Communication Error: Recording
C3232E, C4035E paper on the destination unit has run out
during reception.
CS-C2525E, C3225E, E00420 or U00420 Fax Communication Error: A relay request

C3232E, C4035E was received from the host center but
CS-C2525E, C3225E, E00421 or U00421 Fax Communication Error: Subaddress-
C3232E, C4035E based relay reception was interrupted
CS-C2525E, C3225E, E00430 or U00430 Fax Communication Error: Polling request

C3232E, C4035E (confidential or reverse polling) was

C3232E, C4035E based bulletin board transmission was
CS-C2525E, C3225E, E00431 or U00431 Fax Communication Error: Confidential

C3232E, C4035E polling transmission was interrupted
CS-C2525E, C3225E, E00431 or U00431 Fax Communication Error: A subaddress-

registered.

C3232E, C4035E polling transmission was interrupted
box ID number.
CS-C2525E, C3225E, E00432 or U00432 Fax Communication Error: A subaddress-


C3232E, C4035E polling request was received but data was

C3232E, C4035E based bulletin board transmission request
C3232E, C4035E polling request was received but
encryption.

C3232E, C4035E polling request was received but

C3232E, C4035E based bulletin board transmission request
being accessed.

C3232E, C4035E reception was interrupted because the
not registered.

C3232E, C4035E based confidential reception or

C3232E, C4035E based confidential reception or
being accessed.

CS-C2525E, C3225E, E00450 or U00450 Fax Communication Error: The

C3232E, C4035E destination transmitter disconnected
CS-C2525E, C3225E, E00460 or U00460 Fax Communication Error: Encrypted
registered.
CS-C2525E, C3225E, E00460 or U00460 Fax Communication Error: Ecrypted

C3232E, C4035E reception request was received but
CS-C2525E, C3225E, E00462 or U00462 Fax Communication Error: Ecryption

CS-C2525E, C3225E, E00500 or U00500 Fax Communication Error: Multiple

C3232E, C4035E communication was interrupted and the
after interruption.
CS-C2525E, C3225E, E00600 or U00600 Fax Communication Error: The document

C3232E, C4035E processor cover is open.
CS-C2525E, C3225E, E00601 or U00601 Fax Communication Error: Document jam

C3232E, C4035E or the document length exceeds the
maximum.
CS-C2525E, C3225E, E00602 or U00602 Fax Communication Error: Image
C3232E, C4035E scanning section problem
CS-C2525E, C3225E, E00603 or U00603 Fax Communication Error: No document

C3232E, C4035E feed.
CS-C2525E, C3225E, E00604 or U00604 Fax Communication Error: Document

C3232E, C4035E length exceeded the limit of the bitmap
memory capacity.

C3232E, C4035E section cover open.

C3232E, C4035E paper jam.
CS-C2525E, C3225E, E00613 or U00613 Fax Communication Error: Image writing

C3232E, C4035E section problem.
CS-C2525E, C3225E, E00614 or U00614 Fax Communication Error: Nearly empty

C3232E, C4035E of recording paper.
CS-C2525E, C3225E, E00615 or U00615 Fax Communication Error: Empty of
C3232E, C4035E recording paper.
CS-C2525E, C3225E, E00620 or U00620 Fax Communication Error: Copier fixing

C3232E, C4035E unit problem.
CS-C2525E, C3225E, E00622 or U00622 Fax Communication Error: Copier drive

C3232E, C4035E motor problem.
CS-C2525E, C3225E, E00655 or U00655 Fax Communication Error: CTS was not
C3232E, C4035E activated after RTS due to a modem
error.
CS-C2525E, C3225E, E00656 or U00656 Fax Communication Error: Data was not
C3232E, C4035E transmitted after CTS was activated due
to a modem error.
CS-C2525E, C3225E, E00670 or U00670 Fax Communication Error: Power was cut
C3232E, C4035E off during communication.
CS-C2525E, C3225E, E00677 or U00677 Fax Communication Error: There was no

C3232E, C4035E file to transmit in the memory
transmission mode.
CS-C2525E, C3225E, E00690 or U00690 Fax Communication Error: System error.
C3232E, C4035E
CS-C2525E, C3225E, E00700 or U00700 Fax Communication Error:

C3232E, C4035E Communication was interrupted because
CS-C2525E, C3225E, E00800 or U00800 Fax Communication Error: A page

C3232E, C4035E transmission error occurred in G3 mode,
signal.
C3232E, C4035E transmission error re-occurred in G3
mode.
C3232E, C4035E reception error occurred in G3 mode. An

C3232E, C4035E reception error occurred in G3 mode. A
C3232E, C4035E in G3 mode was interrupted by a signal










of our make).



was exceeded (ECM).




(ECM).


signal reception.



CS-C2525E, C3225E, E010x45 or U01045 Fax Communication Error: Transmission

MPS signal.

EOM signal.

EOP signal.


units of our make).



(ECM).

(ECM).

(ECM).


(ECM).

during handshake.


reception.



CS-C2525E, C3225E, E01100 or U01100 Fax Communication Error: Reception in

C3232E, C4035E G3 mode was interrupted by a signal

unit.

DIS signal.

DTC (NSC) signal.


an FTT signal.






an MCF signal.

an RTP signal.

an RTN signal.

PIP signal.

PIN signal.

PPR signal (ECM).

















protocol).





reception.


V.34 mode.

signal.
CS-C2525E, C3225E, E01400 or U01400 Fax Communication Error: An invalid one-

C3232E, C4035E touch key was specified during
communication.
CS-C2525E, C3225E, E01500 or U01500 Fax Communication Error: A
C3232E, C4035E communication error occurred when
C3232E, C4035E communication error occurred when
called in V.8 mode.
C3232E, C4035E communication error occurred in phase 2
detected.

C3232E, C4035E communication error occurred before

detected.

detected.
CS-C2525E, C3225E, E02000 or U02000 Fax Communication Error: Relay

C3232E, C4035E broadcast was refused by a relay station
CS-C2525E, C3225E, E02100 or U02100 Fax Communication Error: A relay

C3232E, C4035E command failed because the destination
capability.
CS-C2525E, C3225E, E02200 or U02200 Fax Communication Error: A relay
C3232E, C4035E command from a command station failed
specified.
C3232E, C4035E broadcast was requested to a relay

C3232E, C4035E based relay broadcast transmission failed
CS-C2525E, C3225E, E02303 or U02303 Fax Communication Error: Receiving

C3232E, C4035E station information was not normally
CS-C2525E, C3225E, E02304 or U02304 Fax Communication Error: Receiving

C3232E, C4035E station information was not normally
received.
CS-C2525E, C3225E, E02400 or U02400 Fax Communication Error: An interoffice
C3232E, C4035E subaddress-based relay transmission
CS-C2525E, C3225E, E03000 or U03000 Fax Communication Error: No document

C3232E, C4035E was present in the destination unit when
CS-C2525E, C3225E, E03100 or U03100 Fax Communication Error: In reverse

C3232E, C4035E polling, although no original was set in the
complete.
CS-C2525E, C3225E, E03200 or U03200 Fax Communication Error: In confidential
C3232E, C4035E polling reception, data was not
destination unit.
CS-C2525E, C3225E, E03200 or U03200 Fax Communication Error: In interoffice

C3232E, C4035E subaddress-based buletin board
CS-C2525E, C3225E, E03300 or U03300 Fax Communication Error: In polling

C3232E, C4035E reception from a unit of our make,
telephone number.
C3232E, C4035E subaddress-based buletin board
telephone number.
CS-C2525E, C3225E, E03400 or U03400 Fax Communication Error: Polling

C3232E, C4035E reception was interupted because of a
CS-C2525E, C3225E, E03500 or U03500 Fax Communication Error: In confidential

C3232E, C4035E polling reception, the confidential, the

C3232E, C4035E subaddress-based bulletin board
C3232E, C4035E destination was being accessed.

C3232E, C4035E polling reception was interrupted because
box numbers.
CS-C2525E, C3225E, E03600 or U03600 Fax Communication Error: An interoffice


C3232E, C4035E polling reception failed because the
destination unit.
CS-C2525E, C3225E, E03700 or U03700 Fax Communication Error: Interoffice


C3232E, C4035E confidential box specified for confidential
destination unit.
C3232E, C4035E subaddress-based transmission mode,

C3232E, C4035E destination was being accessed.

C3232E, C4035E transmission failed because the
capability.
C3232E, C4035E based transmission faild because the
CS-C2525E, C3225E, E04200 or U04200 Fax Communication Error: In encrypted

C3232E, C4035E tranmission, the specified encryption box

C3232E, C4035E transmission failed because the

did not agree.


C3232E, C4035E reception was interrupted because of a
CS-C2525E, C3225E, E05000 or U05000 Fax Communication Error: In

C3232E, C4035E transmission with a specified number, the
CS-C2525E, C3225E, E05100 or U05100 Fax Communication Error: Password

C3232E, C4035E check transmission or restricted

C3232E, C4035E check reception or restricted reception
C3232E, C4035E check reception or restricted reception
number.
CS-C2525E, C3225E, E09000 or U09000 Fax Communication Error: G3

C3232E, C4035E communication was attempted but failed
machine.
C3232E, C4035E broadcast was requested from a
during reception.
CS-C2525E, C3225E, E12000 or U12000 Fax Communication Error: In subaddress-
C3232E, C4035E based relay reception memory
overflowed.
CS-C2525E, C3225E, E12100 or U12100 Fax Communication Error: Relay was
C3232E, C4035E commanded but memory overflowed in
CS-C2525E, C3225E, E14000 or U14000 Fax Communication Error: Memory

C3232E, C4035E overflowed during confidential reception.

C3232E, C4035E overflowed in subaddress-based
C3232E, C4035E overflowed in the destination unit during

transmission.
C3232E, C4035E overflowed during memory reception.

transmission.

C3232E, C4035E transmission failed because a decoding
error occurred.
C3232E, C4035E failed because an error occurred during
JBIG encoding.
CS-C2525E, C3225E, E19400 or U19400 Fax Communication Error: Reception

C3232E, C4035E failed because an error occurred during
JBIG encoding.
CS-C2525E, C3225E, "Account ID mismatch." No matching ID code found when
C3232E, C4035E printing. Verify the registered ID code
sent in the print driver.
CS-C2525E, C3225E, "Add paper in cassette Is the indicated cassette out of paper?
C3232E, C4035E #."
CS-C2525E, C3225E, "Add paper to the multi- Has all the paper on the MP tray been
C3232E, C4035E purpose tray. fed?
CS-C2525E, C3225E, "Add paper to the multi- Is the paper of the specified size loaded
C3232E, C4035E purpose tray. ## size." in the multipurpose tray?
CS-C2525E, C3225E, "Add toner. [C][M][Y][K]" Toner is empty for the indicated color.
C3232E, C4035E
CS-C2525E, C3225E, "Call service." An error has occurred when printing.

C3232E, C4035E
CS-C2525E, C3225E, "Cannot combine these A specific function or accessory may be

C3232E, C4035E functions." disabled due to an error condition that
has instituted Partial Operation Control.
CS-C2525E, C3225E, "Cannot combine these Can the specified copy functions be used
C3232E, C4035E functions." with the selected exposure settings?
CS-C2525E, C3225E, "Cannot copy this paper Can the specified copy functions be used
C3232E, C4035E type." with the selected paper type?
CS-C2525E, C3225E, "Cannot offset this Is a paper size not supported by offset
C3232E, C4035E paper size." mode loaded? (11x17, legal, statementR,
A3, B4, A5R, B6R, Folio, or 8K).
CS-C2525E, C3225E, "Cannot punch this Did you select a paper type that cannot
C3232E, C4035E paper type." be punched?
CS-C2525E, C3225E, "Cannot punch this Is punching available for the size of the
C3232E, C4035E size." loaded paper?
CS-C2525E, C3225E, "Cannot staple. ##: Is the maximum page quantity for stapling
C3232E, C4035E maximum capacity exceeded?
(staple)."
CS-C2525E, C3225E, "Cannot staple this Did you select a paper type that cannot
C3232E, C4035E paper type." be stapled?
CS-C2525E, C3225E, "Cannot staple this Is stapling available for the size of the
C3232E, C4035E size." loaded paper?
CS-C2525E, C3225E, "Change original Is poster enabled?

C3232E, C4035E destination. Original size
8 1/2x11"
CS-C2525E, C3225E, "Change the size of MP Is the specified size paper loaded in the
C3232E, C4035E tray." MP tray?
CS-C2525E, C3225E, "Check domain name Scanner domain name and/or host name
C3232E, C4035E and host name." is not set.
CS-C2525E, C3225E, "Check original size. Is poster enabled?

C3232E, C4035E Original size: 11x17, 8
1/2x11"
CS-C2525E, C3225E, "Check paper size." Is the specified size paper loaded?
C3232E, C4035E
CS-C2525E, C3225E, "Check paper size. Is the specified paper loaded? Or are the
C3232E, C4035E Copy paper is not the settings incorrect?
same size as the
original."
CS-C2525E, C3225E, "Check the cover." Are any covers open? Coes the message
C3232E, C4035E indicate which cover is open?
CS-C2525E, C3225E, "Check the duplx unit." The duplex unit is not completely latched.
C3232E, C4035E
CS-C2525E, C3225E, "Check the DB Assistant DB Assistant not found.

C3232E, C4035E PC. Contact
administrator."
CS-C2525E, C3225E, "Check the waste punch The waste punch box is absent or not
C3232E, C4035E box." inserted correctly.
CS-C2525E, C3225E, "Check the waste toner The waste toner box is absent or not
C3232E, C4035E box." inserted correctly.
CS-C2525E, C3225E, "Clean the slit glass for The slit glass is dirty.
C3232E, C4035E original fed from DP."
CS-C2525E, C3225E, "Close ### cover." Is the indicated cover open?
C3232E, C4035E
CS-C2525E, C3225E, "Close Document Is the document processor open while

C3232E, C4035E Processor" loading the original?
CS-C2525E, C3225E, "Close Document Is the document processor cover open?

C3232E, C4035E Processor Cover."
CS-C2525E, C3225E, "Communication Error." Scan to PC: Sending computer status.

C3232E, C4035E
CS-C2525E, C3225E, "Communication Error." E-mail Send: Is the SMTP server

C3232E, C4035E running?
CS-C2525E, C3225E, "Communication Error." Database Connection: Save destination

C3232E, C4035E computer status.
CS-C2525E, C3225E, "DB Assistant Server An error has occurred with DB Assistant.
C3232E, C4035E error. Contact Communication cannot comtinue.
Administrator."
CS-C2525E, C3225E, "DB Assistant Server is DB Assistant is currently connected to

C3232E, C4035E in use. Try again later." another scanner.
CS-C2525E, C3225E, "DB Assistant Server Is the DB Assistant version different?

C3232E, C4035E version is different."
CS-C2525E, C3225E, "Destination address is The specified number does not exist.
C3232E, C4035E not being registered."
CS-C2525E, C3225E, "Destination PC is in A connection currently exists between the

C3232E, C4035E use. Try again later." destination PC and the scanner.
CS-C2525E, C3225E, "Destination PC's Is the ScanFile Utility running on the

C3232E, C4035E application is out of computer being used?
order."
CS-C2525E, C3225E, "Destination PC's Destination PC computer status.
C3232E, C4035E system error."
CS-C2525E, C3225E, "Email size, exceeds Email Size Limit. The size of the email
C3232E, C4035E data capacity. attachment exceeds its limit.
CS-C2525E, C3225E, "Empty the waste punch The hole punch waste container is full.
C3232E, C4035E box."
CS-C2525E, C3225E, "Error has occurred. Shown when a printer error has occurred
C3232E, C4035E Change to printer when other modes are being displayed.
screen and check."
CS-C2525E, C3225E, "Error occurred at FTP FTP Server returned an unexpected error.
C3232E, C4035E Server. Please contact Unable to save.
administrator."
CS-C2525E, C3225E, "Exceeds pre registered Is the maximum limit for copying as
C3232E, C4035E copying quantity." specified in Job Accounting mode
exceeded?
CS-C2525E, C3225E, "Exceeds print quantity Is the maximum limit for printing as
C3232E, C4035E limit." specified in Job Accounting mode
exceeded?
CS-C2525E, C3225E, "Error occurred at the

C3232E, C4035E POP3 Server. Contact
Administrator."
CS-C2525E, C3225E, "File not found. Press A file error has ocurred during printing.
C3232E, C4035E [Go]."
CS-C2525E, C3225E, "Finisher paper capacity During printing the maximum capacity of
C3232E, C4035E exceeded. (Tray #) the designated finisher tray is exceeded.
Remove paper, and
press [Continue] key.
CS-C2525E, C3225E, "Finisher paper capacity During copying the maximum capacity of
C3232E, C4035E exceeded. (Tray #) the designated finisher tray is exceeded.
Remove paper, and
press [Start] key.
CS-C2525E, C3225E, "Format error Memory The inserted memory card (Compact
C3232E, C4035E card." Flash) requires formatting.
CS-C2525E, C3225E, "Format error Hard The hard disk requires formatting.
C3232E, C4035E Disk."
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Format error.
C3232E, C4035E Press [Go]. Code: 01"
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Hard disk connection
C3232E, C4035E Press [Go]. Code: 02" error.
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: A write error has
C3232E, C4035E Press [Go]. Code: 03" occurred. Write protect is enabled.
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Insufficient space on the
C3232E, C4035E Press [Go]. Code: 04" hard disk to complete this operation.
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: File not found.
C3232E, C4035E Press [Go]. Code: 05"
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Insufficient system
C3232E, C4035E Press [Go]. Code: 06" memory.
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Hard disk is installed in
C3232E, C4035E Press [Go]. Code: 20" the wrong slot.
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Invalid virtual mailbox
C3232E, C4035E Press [Go]. Code: 85" tray name.
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Invalid virtual mailbox
C3232E, C4035E Press [Go]. Code: 86" password.
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Invalid data in the virtual
C3232E, C4035E Press [Go]. Code: 88" mailbox. The saved job data is corrupt.
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Maximum number of
C3232E, C4035E Press [Go]. Code: 97" registered jobs is exceeded.
CS-C2525E, C3225E, "HARD DISK error. Hard Disk Error: Invalid data in the job.
C3232E, C4035E Press [Go]. Code: 98" The saved job data is corrupt.
CS-C2525E, C3225E, "HDD error. Cannot A hard disk error has occurred.
C3232E, C4035E activate Job Accounting
mode."
CS-C2525E, C3225E, "Image cycle." Performing internal maintenance. Toner is
C3232E, C4035E being added.
CS-C2525E, C3225E, "Insert key counter." Is the key counter inserted correctly?
C3232E, C4035E
CS-C2525E, C3225E, "Insert the same Memory card (Compact Flash) could not
C3232E, C4035E Memory card." be recognized when reading data from
the memory card.
CS-C2525E, C3225E, "Interface occupied." Is the selected interface currently in use?

C3232E, C4035E
CS-C2525E, C3225E, "KPDL error. Press Unable to continue processing the current
C3232E, C4035E [Go]." print job.
CS-C2525E, C3225E, "Load Paper." Is the paper source empty when printing?
C3232E, C4035E
CS-C2525E, C3225E, "Load Paper. ### size" The correct size paper has not been
C3232E, C4035E loaded.
CS-C2525E, C3225E, "Memory card error. Was the memory card (Compact Flash)
C3232E, C4035E Insert again." removed during printer configuration?
CS-C2525E, C3225E, "Memory card error. Memory Card Error: Format error.
C3232E, C4035E Press [Go]. Code: 01
CS-C2525E, C3225E, "Memory card error. Memory Card Error: Memory card
C3232E, C4035E Press [Go]. Code: 02 insertion error.
CS-C2525E, C3225E, "Memory card error. Memory Card Error: A write error has
C3232E, C4035E Press [Go]. Code: 03 occurred. Write protect is enabled.
CS-C2525E, C3225E, "Memory card error. Memory Card Error: Insufficient memory
C3232E, C4035E Press [Go]. Code: 04 card space to complete this operation.
CS-C2525E, C3225E, "Memory card error. Memory Card Error: File not found.
C3232E, C4035E Press [Go]. Code: 05
CS-C2525E, C3225E, "Memory full." The current copy job cannot be

C3232E, C4035E processed because there is no more copy
free space, or the number of originals
exceeded the maximum 999 pages.
CS-C2525E, C3225E, "Memory full. Delete the The data box for document management
C3232E, C4035E registerd data in the functions has reached the permissible
box." capacity.
CS-C2525E, C3225E, "Memory overflow. The current job cannot be processed due
C3232E, C4035E Press [Go]." to insufficient free memory. If RAM disk is
enabled decrease the RAM disk size.
Additional printer memory is
recommended if this error frequently
occurs. If resume time has been
configured for Auto Continue, printing
resumes automatically after the set time
has elapsed.
CS-C2525E, C3225E, "Network scanner
C3232E, C4035E system error."
CS-C2525E, C3225E, "No destination address Is the specific destination registered?

C3232E, C4035E being registered."
CS-C2525E, C3225E, "Open cassette #, check

C3232E, C4035E and remove paper from
inside machine."
CS-C2525E, C3225E, "Option interface error. Is the installed option interface slot
C3232E, C4035E Code: ##" incorrect?
CS-C2525E, C3225E, "Opt. ROM error. Press An option ROM read error has occurred.
C3232E, C4035E [Go]."
CS-C2525E, C3225E, "Out of staples. Add Out of staples.

C3232E, C4035E staples."
CS-C2525E, C3225E, "Overflow of original Limit of 999 pages that can be sent at
C3232E, C4035E pages. Scanned one time has been exceeded.
CS-C2525E, C3225E, "Paper capacity is over The number of copies set for Color/B&W
C3232E, C4035E the limit, unable to exceeds the maximum limit set in Job
copy." Accounting.
CS-C2525E, C3225E, "Paper cassette is out of The cassette selected is temporarily

C3232E, C4035E order. Select another unavailable.
paper cassette."
CS-C2525E, C3225E, "Paper misfeed." A paper jam has occurred. Note the
C3232E, C4035E location of the paper jam: J##.
CS-C2525E, C3225E, "PC of personal address A connection currently exists between the
C3232E, C4035E list is in use. Try again destination PC and the scanner.
later."
CS-C2525E, C3225E, "PC's version of the Is the Address Book for scanner version
C3232E, C4035E personal address list is different?
different."
CS-C2525E, C3225E, "Place transparency in Are any transparencies loaded in the
C3232E, C4035E the multi-purpose tray." multipurpose tray? Machine will prompt
for every transparency.
CS-C2525E, C3225E, "Please wait. Now in the A specific media type has been selected
C3232E, C4035E fuser temperature requiring correction of the fixing
adjustment process." temperature before printing or copying.
CS-C2525E, C3225E, "Please wait. Remote Job Accounting editing is currently being
C3232E, C4035E edit." done from a network connected
computer.
CS-C2525E, C3225E, "Print overrun. Press Overrun has occurred due to insufficient
C3232E, C4035E [Go]." memory. If resume time has been
configured for Auto Continue, printing
resumes automatically after the set time
has elapsed. After displaying this
message Page Protect is automatically
set to On.
CS-C2525E, C3225E, "RAM disk error. Press RAM disk error: Format error.
C3232E, C4035E [Go]. Code: 01
CS-C2525E, C3225E, "RAM disk error. Press RAM disk error: RAM disk mode is set to
C3232E, C4035E [Go]. Code: 02 Off.
CS-C2525E, C3225E, "RAM disk error. Press RAM disk error: A write error has
C3232E, C4035E [Go]. Code: 03 occurred. Write protect is enabled.
CS-C2525E, C3225E, "RAM disk error. Press RAM disk error: Insufficient RAM disk
C3232E, C4035E [Go]. Code: 04 space to complete this operation.
CS-C2525E, C3225E, "RAM disk error. Press RAM disk error: File not found.
C3232E, C4035E [Go]. Code: 05
CS-C2525E, C3225E, "RAM disk error. Press RAM disk error: Insufficient system
C3232E, C4035E [Go]. Code: 06 memory.
CS-C2525E, C3225E, "RAM disk error. Press RAM disk error: Unable to read data
C3232E, C4035E [Go]. Code: 98 during sort operation. The saved job data
is corrupt.
CS-C2525E, C3225E, "Read Fonts: Failed." Unable to read font data while printing.
C3232E, C4035E
CS-C2525E, C3225E, "Read Macro: Failed." Unable to read macro data while printing.
C3232E, C4035E
CS-C2525E, C3225E, "Ready to copy. Add Remaining toner is low.

C3232E, C4035E toner. [C][M][Y][K]"
CS-C2525E, C3225E, "Registration full. You

C3232E, C4035E can not add any more."
CS-C2525E, C3225E, "Remove paper. The maximum capacity of the DF-730
C3232E, C4035E Finisher tray." document finisher has been exceeded.
CS-C2525E, C3225E, "Remove paper from Paper may be left in the stapling tray of
C3232E, C4035E inner tray of Finisher." the finisher.
CS-C2525E, C3225E, "Remove paper from the Paper may be left in the folding tray of the
C3232E, C4035E folding tray of the finisher.
Finisher."
CS-C2525E, C3225E, "Replace the waste The waste toner box is full.
C3232E, C4035E toner box."
CS-C2525E, C3225E, "Reposition original." Is the orientation of the specified paper

C3232E, C4035E different from that of the original?
CS-C2525E, C3225E, "Reposition original or Is the machine installed beneath bright

C3232E, C4035E change cassette." fluorescent light?
CS-C2525E, C3225E, "Reposition original or Is the orientation of the specified paper

C3232E, C4035E change cassette." different from that of the original?
CS-C2525E, C3225E, "Reset all originals in

C3232E, C4035E processor."
CS-C2525E, C3225E, "Reset all originals in Are there any originals left in the
C3232E, C4035E Document Processor." document processor?
CS-C2525E, C3225E, " Reset originals in

C3232E, C4035E processor."
CS-C2525E, C3225E, "Reset feeding unit for Is the paper feed unit securely pushed
C3232E, C4035E paper cassette." into the machine?
CS-C2525E, C3225E, "Security key is not

C3232E, C4035E recognized."
CS-C2525E, C3225E, "Sender (user) is not Is the sender (user) registered as User
C3232E, C4035E registered. Contact #001 in the scanner's sender (user) list?
administrator."
CS-C2525E, C3225E, "Set cassette #." Is the indicated cassette not fully closed?
C3232E, C4035E
CS-C2525E, C3225E, Set paper Press [Go]." This paper supplies paper one sheet at a
C3232E, C4035E time even if multiple sheets have been
loaded, when printing.
CS-C2525E, C3225E, "SMTP Authentication Send Email Error in Username/Password.
C3232E, C4035E error. Contact User ID for the authentication is not
Administrator." entered or entered wrongly. Wrong
CS-C2525E, C3225E, "Staple jam." A staple jam has occurred.

C3232E, C4035E
CS-C2525E, C3225E, "System Error. Call An error has occurred.

C3232E, C4035E service."
CS-C2525E, C3225E, "System Error. Main An error has occurred.

C3232E, C4035E Power Switch Off/On."
CS-C2525E, C3225E, "The Path atempted to Save folder does not exist or the path to
C3232E, C4035E use for saving does not the save folder is incorrect.
exist."
CS-C2525E, C3225E, "The top tray is full of During copying the maximum capacity of
C3232E, C4035E paper. Remove paper, the top output tray is exceeded.
and press [Start] key."
CS-C2525E, C3225E, "The top tray is full of During copying the maximum capacity of
C3232E, C4035E paper. Remove paper, the top output tray is exceeded.
and press [Continue]
key."
CS-C2525E, C3225E, "The file was not saved. Has the maximum hard disk usage set by
C3232E, C4035E Check the destination the ScanFile Utility at the destination PC
PC." been exceeded?
CS-C2525E, C3225E, "These functions cannot Have you selected functions that cannot
C3232E, C4035E be combined." be used together?
CS-C2525E, C3225E, "These functions cannot Have you selected functions that cannot
C3232E, C4035E be combined." be used together?
CS-C2525E, C3225E, "This name is already in

C3232E, C4035E use. Input new name
again."
CS-C2525E, C3225E, "This number is already

C3232E, C4035E in use. Input new
number again."
CS-C2525E, C3225E, "Toner will be empty The toner container will need to be
C3232E, C4035E soon. [C][M][Y][K]" replaced soon.
CS-C2525E, C3225E, "Unable to copy. (Full- Is full color copying permitted, as
C3232E, C4035E Color) Job Accounting specified in the users Job Accounting
capacity has limit." mode?
CS-C2525E, C3225E, "Unable to copy. (Full- Is the maximum limit for copying as
C3232E, C4035E Color) Exceeded the specified in Job Accounting mode
limitation of Job exceeded?
Accounting."
CS-C2525E, C3225E, "Unable to find Is the ScanFile Utility running on the

C3232E, C4035E destination PC. Check computer being used?
the PC."
CS-C2525E, C3225E, "Unable to find FTP Is the network cable connected properly?
C3232E, C4035E server. Contact Is the FTP server running?
administrator."
CS-C2525E, C3225E, "Unable to find PC for firm the login account and password for
C3232E, C4035E personal address list. SMTP Tx Authentication.
Check the PC.
CS-C2525E, C3225E, "Unable to find PC for Is the network properly connected to the
C3232E, C4035E personal address list. specified PC?
Check the PC.
CS-C2525E, C3225E, "Unable to find PC for Is the network properly connected to the
C3232E, C4035E personal address list. scanner network interface?
Check the PC.
CS-C2525E, C3225E, "Unable to find POP3 Are the POP3 user account or password
C3232E, C4035E Server. Contact correct?
Administrator."
CS-C2525E, C3225E, "Unable to find SMTP Can Not Connect. Network is not
C3232E, C4035E server.Contact connected.
Administrator."
CS-C2525E, C3225E, "Unable to Log in to the FTP server login failed.

C3232E, C4035E FTP Server."
CS-C2525E, C3225E, "Unable to Log in to the Are the POP3 user account or password
C3232E, C4035E POP3 Server. Contact correct?
Administrator."
CS-C2525E, C3225E, "Unable to use Is the network cable connected properly.

C3232E, C4035E scanner."
CS-C2525E, C3225E, "Use alternative? Press Displayed when the paper source is
C3232E, C4035E [Go]." changed.
CS-C2525E, C3225E, "Virtual mailbox full." Insufficient virtual mailbox space.
C3232E, C4035E
CS-C2525E, C3225E, "Warning image adapt." Printing is not possible at the currently set
C3232E, C4035E resolution due to insufficient memory.
CS-C2525E, C3225E, "Warning Low Memory." Memory is low.

C3232E, C4035E
CS-C2525E, C3225E, "Wrong password."

C3232E, C4035E
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On. If code 20 Start > Inch > Start > power
immediately returns initialize Off/On. (tech only)
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
First try turning power Off/On. If 24 Start > Execute > Start > power
code immediately returns Off/On (tech only)
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.

Off/On.

Off/On.
Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.
transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

transmission log.

all other modems

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all other modems

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all other modems
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all other modems
all other modems

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all other modems

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all other modems
all other modems

all other modems

all other modems

all other modems

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all other modems

all other modems
all other modems

all other modems

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all other modems

all other modems

all other modems
all other modems

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all other modems

all other modems
all other modems

all other modems

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all other modems

all other modems

all other modems

all other modems

all other modems
all other modems

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all other modems

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all other modems

all other modems
all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems
all other modems

all other modems

all other modems

all other modems
all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems
all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems
all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems
all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems

all other modems
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Off/On.
Off/On.
recorded.
Off/On.
Turn power Off/On.
recorded.
Service Checks
1) Repl fax card.
1) Reload fax firmware, 2) Install compatible

fax card.
1) Repl main PWB.
1) Run simulation U020.
1) Run simulation U020.
1) Replace main EEPROM, 2) Repl main

PWB.

Division.
1) Reseat connectors on the main & engine

PWBs, 2) Repl main PWB, 3) Repl engine
PWB.
1) Reseat connectors on the main & scanner
PWBs, 2) Repl main PWB, 3) Repl scanner
PWB.
1) Reseat connector YC21 @ engine PWB

and YC7 @ printer PWB, 2) Clean
connections, reseat, or replace DIMMs or
DDRs, 3) Repl printer PWB 4) Repl engine
PWB.
1) Reseat connector YC4 @ main PWB and
YC1 @ network scanner PWB, 2) Repl
1) Reseat connector YC6 @ main PWB and

YC1 @ fax control PWB and fax relay PWB,
2) Repl fax control PWB, 3) Repl main PWB.
1) Reseat connector YC17 @ scanner PWB

and YC1 @ DP drive PWB, 2) Repl DP drive
PWB, 3) Repl scanner PWB.

and YC1 @ paper feeder main PWB, 2) Repl
paper feeder main PWB, 3) Repl engine
PWB.

and the connectors on the finisher main
PWB, 2) Repl finisher main PWB, 3) Repl
engine PWB.
Repl 1) DIMM, 2) main PWB.
Repl 1) DIMM, 2) main PWB.

PCB and connectors @ HDD, 3) Reformat
HDD, 4) Repl HDD, 5) Repl main PWB.
1) Repl main PWB.
1) Reload fax firmware, 2) Repl fax control

PWB.

PWB.
1) Repl main PWB backup battery, 2) Repl

main PWB.

PWB.
1) Reseat YC6 @ main PWB and fax PWB

connectors, 2) Repl fax card, 3) Repl main
PWB

PWB.

PWB.
1) Repl fax card.

YC25 @ engine PWB (lift motor), 3) Check
for open motor coil. Repl lift motor, 4) Check
YC9-12 @ feed PWB goes low when lift limit
switch 1 is OFF. If no, replace lift limit switch
1, 5) Repl feed PWB, 6) Repl engine PWB.

YC25 @ engine PWB (lift motor), 3) Check
for open motor coil. Repl lift motor, 4) Check
YC9-6 @ feed PWB goes low when lift limit
switch 2 is OFF. If no, replace lift limit switch
2, 5) Repl feed PWB, 6) Repl engine PWB.

switch 1.

switch 2.

PWB.
PWB.

1) Reseat YC28 @ engine PWB, 2)

Defective transfer belt speed detection PWB.
Repl transfer belt unit.
1) Run sim U030 (conveying motor) to check

for drive problems, 2) Reseat YC8 @ engine
PWB and motor connector, 3) Run sim U030.
Check YC8-27 @ engine PWB for a low
output. If yes, repl drive motor, 4) If no, repl
engine PWB.
1) Run sim U030 (color dev motor) to check

for drive problems, 2) Reseat YC26 @
engine PWB and motor connector, 3) Run
sim U030. Check YC26-13 @ engine PWB
for a low output. If yes, repl developing
motor, 4) If no, repl engine PWB.

for drive problems, 2) Reseat YC1 @ motor
relay PWB and motor connector, 3) Repl
drum motor BK, 4) Repl motor relay PWB, 5)
Repl engine PWB.

drum motor C, 4) Repl motor relay PWB, 5)
Repl engine PWB.

drum motor M, 4) Repl motor relay PWB, 5)
Repl engine PWB.
drum motor Y, 4) Repl motor relay PWB, 5)
Repl engine PWB.
1) Run sim U030 (fixing motor) to check for

drive problems, 2) Reseat YC27 @ engine
Check YC27-A10 @ engine PWB for a low
output. If yes, repl fixing motor, 4) If no, repl
engine PWB.
1) Run sim U030 [eject motor (normal)/

(reverse)] to check for drive problems, 2)
Reseat YC27 @ engine PWB and motor
connector, 3) Run sim U030. Check YC27-B4
@ engine PWB for a low output. If yes, repl
eject motor, 4) If no, repl engine PWB.

sim U030. Check YC26-5 @ engine PWB for
a low output. If yes, repl MP motor, 4) If no,
repl engine PWB.

5) Repl PF main PWB, 6) Repl engine PWB.

conveying motor, 5) Repl PF main PWB. 5)
Repl engine PWB.

@ engine PWB and motor connector, 3) Repl
waste toner motor, 4) Repl engine PWB.
& YC9 @ scanner PWB, 3) Reseat
connector on scanner HPS, 4) Repl home
Repl scanner PWB.

conn @ inverter PWB, 3) Pinout harnass, 4)
Adj position of shading plate, 5) Repl home
position switch, 6) Repl lamp & inverter
PWB, 7) Repl scanner PWB, 8) Replace
CCD PWB.
1) Reseat YC6 @ scanner PWB & inverter

PWB connectors, 2) Repl lamp & inverter
PWB, 3) Repl SHD PWB, 4) Repl CCD
PWB.
SHD PWB, 2) Repl SHD PWB, 4) Repl CCD
PWB.

PWB.




1) Reseat or repl BK charge roller unit, 2)

black drum unit may not be rotating. Check
black drum motor operation.
1) Reseat or repl C charge roller unit.
1) Reseat or repl M charge roller unit.
1) Reseat or repl Y charge roller unit.
1) Reseat YC18 @ engine PWB & drum unit

BK connector, 2) Repl drum unit BK, 2) Repl
engine PWB.

C connector, 2) Repl drum unit C, 2) Repl
engine PWB.

M connector, 2) Repl drum unit M, 2) Repl
engine PWB.

Y connector, 2) Repl drum unit Y, 2) Repl
engine PWB.
1) Defective heater 1/2 or thermostat1 or

thermistor 1/2. Repl fuser unit, 2) Repl
engine PWB, 3) Repl power supply PWB.
1) Repl engine PWB, 2) Repl power supply

PWB.
1) Defective thermistor 1/3. Repl fuser unit,

PWB.
1) Defective heater 1/2 or thermistor 1/3.
Repl fuser unit, 2) Repl engine PWB, 3) Repl
power supply PWB.
1) Defective heater 1/2. Repl fuser unit, 2)

Repl engine PWB, 3) Repl power supply
PWB.
1) Defective heater3 or thermostat2 or

thermistor2. Repl fuser unit, 2) Repl engine
PWB, 3) Repl power supply PWB.
1) Defective thermistor2. Repl fuser unit, 2)

PWB.
1) Defective heater3 or thermistor2. Repl
fuser unit, 2) Repl engine PWB, 3) Repl
power supply PWB.

1) Run sim 135 to check for drive problems

(avoid overfilling dev units), 2) Reseat YC30
@ engine PWB & toner motor connectors, 3)
Run sim 135 to check CMYK toner motor
operation. Repl desired toner motor, 4) Repl
engine PWB.
1) Repl developing unit BK, 2) Repl engine

PWB.
1) Repl developing unit C, 2) Repl engine

PWB.
1) Repl developing unit M, 2) Repl engine

PWB.
1) Repl developing unit Y, 2) Repl engine
PWB.

laser scanner unit, 3) Repl engine PWB.

laser scanner unit, 3) Repl engine PWB.

engine PWB.

engine PWB.

engine PWB.

engine PWB.
1) Check that correct type/color developing

unit is installed 2) Reinsert developing unit,
3) Repl developing unit.



1) Check that correct type of drum unit is

installed, 2) Reinsert drum unit, 2) Repl drum
unit.
unit.
unit.
unit.
1) Check that correct type of transfer belt unit
is installed, 2) Reinsert transfer belt unit, 2)

engine PWB.

engine PWB.

drum unit BK.

drum unit C.

drum unit M.

drum unit Y.

developing unit BK.

developing unit C.

developing unit M.

developing unit Y.
1) Reseat punch unit connectors, 2) Repl

punch motor, 3) Repl punch PWB, 4) Repl
finisher main PWB.
1) Reseat connectors, 2) Pinout harnass, 3)
Repl upper limit sensor, paper push sensor,
or surface view sensor, 4) Repl finisher main
PWB.

PWB.

PWB.
1) Reseat YC1 @ internal tray PWB & YC6

@ finisher main PWB, 2) Pinout harnass, 3)
PWB.

connector for main tray motor, 2) Reload
firmware. 3) Pinout harnass, 4) Replace main
tray upper & lower limit detection sensors &
main tray upper surface detection sensor, 5)
Repl main tray motor, 6) Repl finisher main
PWB.

PWB.
1) Reseat adjustment HP sensor connector,

2) Reseat adjustment motor connector, 3)
Pinout harnass, 4) Repl adjustment home
position sensor. 5) Repl adjustment motor, 6)
Replace finisher main PWB.

PWB.

stapler shift motor 1, 3) Repl finisher main
PWB.
main PWB.
stapler shift motor 2 connector, 2) Replace
PWB.
stapler motor connector, 2) Replace stapler

Replace centerfold unit set switch, 3) Repl
finisher main PWB.


finisher main PWB.




finisher main PWB.


1) Reseat all connectors @ finisher main

PWB. 2) Repl finisher main PWB.
PWB.

main PWB.

PWB & YC5 @ finisher main PWB. 2) Repl
1) Reseat YC7 @scanner PWB, 2) Repl DP

drive PWB,


running properly.

connected properly. Check with the netowrk



properly.
are correct.

connected properly.



completed.

at one time.




operating.
been properly set.

Check that the POP3 server is running

properly. Confirm that there is no link fault by
checking whether the netowrk cable is
properly connected.
Change the POP3 server user account or

password.

problems.
Load paper.
provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

one-touch key.

provider.

provider.

provider.
provider.

provider.

provider.

provider.
provider.

provider.

provider.
Load paper of the size indicated in the MP

tray.
Load paper of the size indicated in the MP

tray.
No copies or prints can be made. Replace

the toner container for the indicated color.
Make note of the error code number

displayed. Power Off/On to reset. For details
see above.
Print the Event Log in sim U000/Event Log to
determine the error condition. Then perform
Partial Operation Reset sim U906. For more
details reference the error code above.
Color Auto Exposure cannot be combined

with single color output. Change to Color
Manual Exposure.
Select another paper type, or other functions.
Change the paper size.
Select another paper type, or de-select

punch.
Check the paper size.

Decrease the number of sheets to be stapled
to less than the maximun staple sheet count.
Select another paper type, or de-select

stapling.
Check the paper size.
Poster function is not available for originals

oriented 11x8 1/2, or A4. Re-orient originals
in the R direction.
Reconfigure the size of the MP tray.
Configure domain name and host name.
Original other than 11x17, 8 1/2x11, A3, or

A4R, has been loaded. Poster feature is
available for these sizes only.
Load paper of a size that can be used.
Load the specified paper. Adjust any settings

that are incorrect.
Press at areas marked C to latch the duplex

unit. If it still won't clear perform a U906
reset.
Make sure that the DB Assistant is running
on the PC which has DB Assistant installed.
Securely fasten the waste punch box.
Securely fasten the waste toner box.
Clean the slit glass, to the left of the

copyboard glass.
Close the document processor cover.
Try re-transmitting.

An unsupported response was received from

DB Assistant. Check the computer running
DB Assistant.
Check the computer running DB Assistant.
Try connecting again later.
Contact your system administrator.
Check the number and try again.
Try re-transmitting later.
Launch the ScanFile Utility to enable receive

status.
Try re-transmitting.
Decrease number pf pages, or select B&W

scanning, or decrease resolutiom, or in
Command Center change the Data Size to
[non-restricted] in [Email Basic Setting].
Empty the waste punch box.

Press [Printer] to switch to the printer screen
and display the specific error message.
Ask your server administrator to verify that

the logged in user account has write
permissions.
No additional copying is possible. See your

Key Operator/Administrator to clear the users
copy count, or change the allocation.
No additional printing is possible. See your

print count, or change the allocation.
Press [Go].
Remove pages from the designated finisher

tray and press the [Continue] key. Printing
resumes.
Remove pages from the designated finisher

tray and press the [Start] key. Copying
resumes.
Format the memory card.
Format the hard disk.
Format the hard disk again.
Verify the hard disk connections.
Disable write protect.
Move or delete data stored on the hard disk

to increase available space.
Check whether the specified file name exists
in the hard disk.
Install more system memory.
Install the hard disk in a compatible slot.
Specify a valid name.
Additional jobs cannot be saved. Increase

the maximum number of registered jobs or
maximum allowed space usage.

see above.
Wait until the process is completed.
Insert the key counter securely and

completely.
Re-insert the memory card. When inserting

the memory card turn Off the main power
switch first.
Try the operation again later.
From the printer menu open KPDL Error Print

and select [On] to print an error report. Press
[Go] to print data up to the point of the error.
If resume time has been configured for Auto
Continue, printing resumes automatically
after the set time has elapsed.
Load more paper.
Load the specified paper. Adjust any settings

that are incorrect. To change the paper
source select the paper source from the
touch panel and press [Go]. To print on the
loaded paper press [Printer] and [Go]. To
cancel printing press [Printer] and [Cancel].
When inserting the memory card turn Off the

main switch first.
Format the memory card again.
Re-insert the memory card.
Move or delete data stored on the memory

card to increase available space.

in the memory card.
Press [Cancel] to cancel the copy job. Press

[Continue] to copy up to the last scanned full
page.
When assigning new originals to the boxes

delete unnecessary data.
Press [Printer] to switch to the printer mode.

To resume press [Go]. The remaining pages
will be printed up to the final processed data.
To cancel the print job press [Cancel].
Turn power Off/On.
Create a new entry, or select another

destination.
Completely pull out the indicated cassette

and remove any paper inside.
Switch the main power Off, and install the

option in the correct slot.

To continue press [Go]. The error is cleared.
Refill staple cartridge.
Send the excess pages separately.

Depending on 2-sided or book original
settings, the maximum sheets that can be
sent may be 998 pages.
Set the count so that the total of Color/B&W

does not exceed the maximum limit as
specified in Job Accounting. See your Key
Operator/Administrator to clear the users
Print the Event Log in sim U000/Event Log to

determine the error condition. Then perform
Partial Operation Reset sim U906. For more
details reference the error code above.
Leave the power switched On and follow the

instructions on the panel to remove the
jammed paper.
Try re-transmitting later.
Contact your system administrator.
Place transparency in the MP tray.

Wait until the process is completed.
Copying is not possible until editing is

completed.

To continue press [Go]. To cancel the print
job press [Cancel].
Cycle the system power.
Set RAM disk mode to On.
Move or delete data stored in the RAM disk

to increase available space.

in the RAM disk.
Install more system memory.
Try the font data read operation again.
Try the macro data read operation again.
Only one copy may be made at a time.

Replace the toner container for the indicated
color.
Delete any unnecessary entries before
registering a new entry.
Remove pages from the finisher tray.
Remove any paper left in the finisher.
Remove any paper left in the folding tray of

the finisher.
Replace the waste toner box.

press the Start key without doing so, the
original will be copied at the current size.
Reposition copier to avoid fluorescent light

misrepresenting paper size.

press the Start key without doing so, the
original will be copied at the current size.

processor, stack them uniformly and reset
them.
Remove all originals in the document
processor.

processor, stack them uniformly and reset
them.
Pull out the paper feed unit and securely
push it all the way into the machine.

displayed. Power Off/On to reset. Repair or
replace security key.
Create a new user number 001 entry or
select another user after setting the scanner
default for Selec. of senders (users) to [Off].
Pull out the cassette and push in securely.
To feed each sheet press [Go].

authentication at [System Setting]-[Sender
List]-selected sender (if default then [001]) in
Command Center.
Remove the jammed staple.

see above.
see above.
Verify that the FTP Server save folder and
the path registered in the machine are
matching.
Remove pages from the top output tray and
press the [Start] key. Copying resumes.
Remove pages from the top output tray and

press the [Continue] key. Copying resumes.
Increase the available space and try again.
Check the settings.
Check the settings. Also see: "Cannot

combine these functions."
Change the name and re-enter.
Change the number and re-enter.
Confirm that the replacement toner container

for the indicated color is on-hand.
No full color copying is possible. See your
Key Operator/Administrator to change the full
color copying permissions.
No additional copying is possible. See your

Launch the ScanFile Utility to enable receive

status.
Confirm that the cable is properly connected.

Contact system administrator.
Launch the Addressbook for the scanner.
Confirm that the PC is properly connected to

the network.

connected to the scanner network interface.
Verify that the POP3 user account and

password.

Make sure that the username and password

have been configured.
Verify that the POP3 user account and

password.
Confirm the network cable is properly

connected. If the scanner has just been
started try again later (~2 minutes).
Press [Go].
Print the data stored in the virtual mailbox.
Add memory to the printer or change the

print resolution.
Print the status page to confirm the current

printer memory capacity. Delete any
unnecessary font or macro data.

TASKalfa CS-250ci C0030 Fax Control PWB Problem. Processing
(2JZ), 300ci (2JX), with fax software is disabled due to
400ci (2H7), 500ci software or hardware issues.
(2JV)
TASKalfa CS-250ci, C0070 Abnormal Detection of Fax Control PWB

300ci, 400ci, 500ci Incompatability. In the initial
communication with the fax control PWB ,
not transmitted.
TASKalfa CS-250ci, C0100 Main PWB Backup Memory EEPROM

300ci, 400ci, 500ci Device Problem. Writing or erasing has
not completed even after a certain time.
TASKalfa CS-250ci, C0110 Main PWB Backup Memory Data

300ci, 400ci, 500ci Problem. Reading data fron the EEPROM
is abnormal.
TASKalfa CS-250ci, C0150 Engine PWB Backup Memory EEPROM
300ci, 400ci, 500ci Device Problem. No response is issued
from the device in reading/writing for 5ms
or more, five times successively.
Mismatch of reading data from (2)
locations, eight times successively.
Mismatch between writing & reading data,
eight times successively.
TASKalfa CS-250ci, C0160 Engine PWB Backup Memory EEPROM

300ci, 400ci, 500ci Data Problem. Reading data from
EEPROM is abnormal.
TASKalfa CS-250ci, C0170 Copy Counts Problem. A checksum error
300ci, 400ci, 500ci is detected in the main and sub backup
memories for copy counters.
TASKalfa CS-250ci, C0180 Machine Number Mismatch Error.

300ci, 400ci, 500ci Machine number of the main PWB &
engine PWB does not match. EEPROM
damage.
TASKalfa CS-250ci, C0320 Power CPU communication Problem. A
300ci, 400ci, 500ci communication error is detected (10)
times in sucession.
TASKalfa CS-250ci, C0620 Fax Image DIMM Problem. DIMM is not

300ci, 400ci, 500ci correctly installed. DIMM cannot be
accessed.
TASKalfa CS-250ci, C0630 DMA Problem. DMA transmission of
300ci, 400ci, 500ci image data does not complete within a
TASKalfa CS-250ci, C0640 Hard Disk Drive cannot be accessed.
300ci, 400ci, 500ci
TASKalfa CS-250ci, C0650 Fax Image DIMM Check Problem.

300ci, 400ci, 500ci Improper DIMM is installed.
TASKalfa CS-250ci, C0800 Image processing problem. JAM05 is

300ci, 400ci, 500ci detected twice.
TASKalfa CS-250ci, C0820 Fax Control PWB CG ROM Checksum

300ci, 400ci, 500ci Error. A checksum error occurred with CG
ROM data of the fax control PWB.
TASKalfa CS-250ci, C0830 Fax Control PWB Flash Program Area

300ci, 400ci, 500ci Checksum Error. A checksum error
control PWB.
TASKalfa CS-250ci, C0840 Faults of RTC. The time is judged to go
300ci, 400ci, 500ci back based on the comparison of RTC
time and the current time, or five years or
more have passed.
TASKalfa CS-250ci, C0860 Fax Control PWB Software Switch

300ci, 400ci, 500ci Checksum Error. A checksom error
TASKalfa CS-250ci, C0870 Fax Control PWB to Main PWB High

300ci, 400ci, 500ci Capacity Data Transfer Problem. High
PWB and scanner MIP PWB was not
normally performed after 10 retries.
TASKalfa CS-250ci, C0880 Fax PWB Program Archive Problem. At

300ci, 400ci, 500ci initialization the compressed program in
the flash ROM on the fax control PWB
was now successfully decompressed.
TASKalfa CS-250ci, C0890 Fax Control PWB CG FONT Archive
300ci, 400ci, 500ci Problem. At initialization the compressed
CG Font in the flash ROM on the fax
control PWB was now successfully
decompressed.
TASKalfa CS-250ci, C0920 Fax File System Error. The backup data
300ci, 400ci, 500ci is not retained for file system abnormality
of flash memory of the fax control PWB.
TASKalfa CS-250ci, C0940 Fax File System Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, C1010 Cassette #1 Lift Motor Error. When

300ci, 400ci, 500ci cassette 1 is inserted, lift limit switch 1
1 turning On. Error is recorded after (4)
successive attempts.
TASKalfa CS-250ci, C1020 Cassette #2 Lift Motor Error. When

300ci, 400ci, 500ci cassette 2 is inserted, lift limit switch 2
2 turning On. Error is recorded after (4)
successive attempts.
TASKalfa CS-250ci, C1030 PF-720 Optional Cassette #3 Lift Motor

300ci, 400ci, 500ci Error. When cassette 3 is inserted, lift
sec of lift motor 1 turning On. Error is
detected after two successive repetitions.
Lift overcurrent protective monitor signal
is detected exceeding 500ms during
driving the motor, except during the first 1
second of operation. Error is detected
after two successive repetitions.
TASKalfa CS-250ci, C1040 PF-720 Optional Cassette #4 Lift Motor
300ci, 400ci, 500ci Error. When cassette 4 is inserted, lift
sec of lift motor 2 turning On. Error is
detected after two successive repetitions.
Lift overcurrent protective monitor signal
is detected exceeding 500ms during
driving the motor, except during the first 1
second of operation. Error is detected
after two successive repetitions.
TASKalfa CS-250ci, C1100 PF-760 (Left) Lift Motor 1 Error. Exceeds

300ci, 400ci, 500ci 1 second overcurrent.
TASKalfa CS-250ci, C1110 PF-760 (Right) Lift Motor 2 Error.

300ci, 400ci, 500ci Exceeds 1 second overcurrent.
TASKalfa CS-250ci, C1120 PF-760 (Left) Lift Motor 1 Position

300ci, 400ci, 500ci Problem. PF switch 1 remains off after 30
TASKalfa CS-250ci, C1130 PF-760 (Right) Lift Motor 2 Position

300ci, 400ci, 500ci Problem. PF switch 2 remains off after 30
TASKalfa CS-250ci, C1400 Rotary Guide Motor Error. Rotary guide

300ci, 400ci, 500ci sensor does not turn on.
TASKalfa CS-250ci, C1800 PF-720 & PF-760 Communication Error.

300ci, 400ci, 500ci A communication error withb the paper
feeder is detected (10) consecutive times.
TASKalfa CS-250ci, C1900 PF-720 & PF-760 EEPROM error. Write

300ci, 400ci, 500ci data & Read data are not in agreement
three times consecutively.
TASKalfa CS-250ci, C1950 Transfer Belt Unit EEPROM Error. No
300ci, 400ci, 500ci reponse is issued from the device in
reading/writing exceeding 5ms, (5) times
successively. Mismatch of reading data
from two locations occurs (8) times
successively. Mismatch between writing
data and reading data occurs (8) times
successively.
TASKalfa CS-250ci, C2101 Developing Motor K Error. The rated

300ci, 400ci, 500ci speed achievement signal does not turn
to L (low) within 2 sec of motor activation.
The rated speed achievement signal is at
the H (high) level for 1 sec continuously
after motor speed is stabilized.
TASKalfa CS-250ci, C2102 Developing Motor CMY Error. The motor

300ci, 400ci, 500ci speed is not stabile for 2 sec or more.
The rate speed achievement signal stays
high for 1 sec continuously afte
developing motor speed is stabilized.
TASKalfa CS-250ci, C2201 Drum Motor K Error. Drum motor K does

300ci, 400ci, 500ci not keep the steady state speed for 5 sec
continuously once the motor is stabilized.
TASKalfa CS-250ci, C2202 Drum Motor C Error. Drum motor C does

TASKalfa CS-250ci, C2203 Drum Motor M Error. Drum motor M does

TASKalfa CS-250ci, C2204 Drum Motor Y Error. Drum motor Y does

TASKalfa CS-250ci, C2211 Drum Motor K Startup Error. Drum motor
300ci, 400ci, 500ci K does not stablilize speed within 5 sec of
activation.
TASKalfa CS-250ci, C2212 Drum Motor C Startup Error. Drum motor

300ci, 400ci, 500ci C does not stablilize speed within 5 sec of
activation.
TASKalfa CS-250ci, C2213 Drum Motor M Startup Error. Drum motor

300ci, 400ci, 500ci M does not stablilize speed within 5 sec
of activation.
TASKalfa CS-250ci, C2214 Drum Motor Y Startup Error. Drum motor

300ci, 400ci, 500ci Y does not stablilize speed within 5 sec of
activation.
TASKalfa CS-250ci, C2231 Drum Motor K Main Sensor Error. No

300ci, 400ci, 500ci signal is input to the sensor for 1.5 sec
continuously.
TASKalfa CS-250ci, C2232 Drum Motor C Main Sensor Error. No

continuously.
TASKalfa CS-250ci, C2233 Drum Motor M Main Sensor Error. No

continuously.
TASKalfa CS-250ci, C2234 Drum Motor Y Main Sensor Error. No

continuously.
TASKalfa CS-250ci, C2241 Drum Motor K Sub Sensor Error. No

continuously.
TASKalfa CS-250ci, C2242 Drum Motor C Sub Sensor Error. No

continuously.
TASKalfa CS-250ci, C2243 Drum Motor M Sub Sensor Error. No
continuously.
TASKalfa CS-250ci, C2244 Drum Motor Y Sub Sensor Error. No

continuously.
TASKalfa CS-250ci, C2261 Drum Motor K Device Error. The device

300ci, 400ci, 500ci alarm signal is input.
TASKalfa CS-250ci, C2262 Drum Motor C Device Error. The device

TASKalfa CS-250ci, C2263 Drum Motor M Device Error. The device

TASKalfa CS-250ci, C2264 Drum Motor Y Device Error. The device

TASKalfa CS-250ci, C2271 Drum Position Sensor K Error. While the

300ci, 400ci, 500ci drum rotates two turns no signal is input
to the sensor.
TASKalfa CS-250ci, C2272 Drum Position Sensor C Error. While the

to the sensor.
TASKalfa CS-250ci, C2273 Drum Position Sensor M Error. While the

to the sensor.
TASKalfa CS-250ci, C2274 Drum Position Sensor Y Error. While the

to the sensor.
TASKalfa CS-250ci, C2300 Fuser Motor Error. The motor speed is
300ci, 400ci, 500ci not stabile for 2 sec or more. Detection
is output.
TASKalfa CS-250ci, C2351 Cleaning Motor K Error. The motor speed

300ci, 400ci, 500ci is not stabile for 2 sec or more. Detection
is output.
TASKalfa CS-250ci, C2352 Cleaning Motor CMY Error. The motor

TASKalfa CS-250ci, C2400 Eject Motor Error. The motor speed is not
300ci, 400ci, 500ci stabile for 2 sec or more. Detection
is output.
TASKalfa CS-250ci, C2500 MP Motor Error. The motor speed is not

300ci, 400ci, 500ci stabile for 2 sec or more. Detection
is output.
TASKalfa CS-250ci, C2550 Paper Conveying Motor Error. The motor

TASKalfa CS-250ci, C2600 PF-720 & PF 760 Paper Conveying Motor

300ci, 400ci, 500ci Error. Lock signal exceeds 450ms.
TASKalfa CS-250ci, C2700 Color Release Motor Error. After driving of
300ci, 400ci, 500ci the color release motor starts, the error
signal is not at high for (4) sec
continuously. After driving of the color
release motor starts, the release signal
does not go low within (5) sec.
TASKalfa CS-250ci, C2810 Waste Toner Motor Error. After driving of

300ci, 400ci, 500ci the waste toner motor starts, the error
signal is not high for (2) sec continuously.
TASKalfa CS-250ci, C2812 Transfer Waste Toner Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, C2950 Motor Control PWB Communication

300ci, 400ci, 500ci Error. A communication error from the
motor control PWB is detected (10) times
in succession. May be accompanied by
poor color registration.
TASKalfa CS-250ci, C3100 Scanner Carriage Problem. Scanner

300ci, 400ci, 500ci home position is not detected at
contact glass.
TASKalfa CS-250ci, C3200 Exposure Lamp Problem. Input value at

300ci, 400ci, 500ci the time of exposure lamp illumination
does not exceed the threshold value
within (5) sec.
TASKalfa CS-250ci, C3210 CIS Lamp Problem. Input value at the

300ci, 400ci, 500ci time of CIS lamp illumination does not
exceed the threshold value within (5) sec.
TASKalfa CS-250ci, C3300 Optical System (AGC) Problem. After

300ci, 400ci, 500ci AGC correct input is not obtained at the
CCD.
TASKalfa CS-250ci, C3310 CIS (AGC) Problem. After AGC correct

300ci, 400ci, 500ci input is not obtained at the CIS.
TASKalfa CS-250ci, C3500 Communication Error Between Scanner
300ci, 400ci, 500ci and ASIC.
TASKalfa CS-250ci, C3900 ISC PWB Backup Memory Read/Write

300ci, 400ci, 500ci Problem. Read & Write data does not
match.
TASKalfa CS-250ci, C3910 ISC PWB Backup Memory Data Problem.
300ci, 400ci, 500ci Data in a specified area of the backup
values.
TASKalfa CS-250ci, C4000 Polygon Motor Synchronization Problem.
300ci, 400ci, 500ci The rated speed achievement signal
doesn't go low withing 48 sec of polygon
motor activation.
TASKalfa CS-250ci, C4010 Polygon Motor Steady-State Problem.

300ci, 400ci, 500ci The rated achievement signal turns to
TASKalfa CS-250ci, C4100 BD Initialization Problem. At initialization,

300ci, 400ci, 500ci ASIC of the engine PWB detects a beam
detect error for 1 sec after polygon motor
activation.
TASKalfa CS-250ci, C5101 Main High Voltage K Error. Abnormality of

300ci, 400ci, 500ci the K charge roller is detected during Vpp
adjustment.
TASKalfa CS-250ci, C5102 Main High Voltage C Error. Abnormality of

300ci, 400ci, 500ci the C charge roller is detected during Vpp
adjustment.
TASKalfa CS-250ci, C5103 Main High Voltage M Error. Abnormality of

300ci, 400ci, 500ci the M charge roller is detected during Vpp
adjustment.
TASKalfa CS-250ci, C5104 Main High Voltage Y Error. Abnormality of

300ci, 400ci, 500ci the Y charge roller is detected during Vpp
adjustment.
TASKalfa CS-250ci, C6000 Fuser Heater 1 Break. Thermistor1

300ci, 400ci, 500ci detected less than the Ready indication
temperature for 90 sec during warmup.
Thermistor1 detected less than
133C/266F for 5 sec during standby.
Thermistor1 does not reach 75C/167F for
30 sec during warmup.
TASKalfa CS-250ci, C6010 Abnormally High Fuser Thermistor
300ci, 400ci, 500ci Temperature. The fuser abnormally high
TASKalfa CS-250ci, C6020 Abnormally High Fuser Thermistor 1

300ci, 400ci, 500ci Temperature. The fuser temperature
exceeds 240C/464F for 1 sec.
TASKalfa CS-250ci, C6030 Fixing Thermistor 1 Break Error.

300ci, 400ci, 500ci Thermistor1 does not detect temperature
rise of 1C/1.8F for 10 sec. When the
difference between thermistor1 and
thermistor2 becomes 100C/212F or
more.
TASKalfa CS-250ci, C6040 Fixing Heater Error. Thermistor1 detects

300ci, 400ci, 500ci temperature change of 20C/36F for
160ms, 100 times or more since the
power is turned On.
TASKalfa CS-250ci, C6050 Abnormally Low Fuser Thermistor1

300ci, 400ci, 500ci Temperature. During printing the
temperature at the heat roller is lower
than 100C/212F for 1 sec continuously.

300ci, 400ci, 500ci detected less than 100C/212F for 120
TASKalfa CS-250ci, C6120 Abnormal High Fuser Thermistor2

TASKalfa CS-250ci, C6130 Fuser Thermistor2 Break Error.

300ci, 400ci, 500ci Thermistor2 detected less than 30C/86F
for 45 sec during driving.
TASKalfa CS-250ci, C6200 Fuser Heater 1 Edge Break. During
300ci, 400ci, 500ci warmup thermistor1 does not detect a
rise of 1C/1.8F for 10 sec. Thermistor1
does not reach 90C/194F after 30
seconds during warmup.
TASKalfa CS-250ci, C6220 Abnormally High Fuser Thermistor1 Edge

300ci, 400ci, 500ci Temperature. Fuser temperature exceeds
250C/482F for 1 sec.
TASKalfa CS-250ci, C6230 Fuser Thermistor1 Edge Break Error.
300ci, 400ci, 500ci Fuser thermistor1 detects 40C/104F or
lower for 30 sec.
TASKalfa CS-250ci, C6400 Zero-Cross Signal Error. While fuser
300ci, 400ci, 500ci heater On/Off control is performed, the
TASKalfa CS-250ci, C6410 Fuser Unit Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the fuser unit is detected.
TASKalfa CS-250ci, C7000 Toner Motor Problem. After activation of

300ci, 400ci, 500ci the toner motor the error signal is not high
for 500ms continuously.
TASKalfa CS-250ci, C7100 Toner Container Motor Error. The rate

300ci, 400ci, 500ci speed acheivement signal does not go
low within 2 sec of toner container motor
activation. The rated speed achievement
signal does not go high for 1 sec after the
toner container motor speed is stabilized.
TASKalfa CS-250ci, C7101 Toner Sensor K Problem. Toner sensor

300ci, 400ci, 500ci output values are outside the desired
TASKalfa CS-250ci, C7102 Toner Sensor C Problem. Toner sensor

TASKalfa CS-250ci, C7103 Toner Sensor M Problem. Toner sensor

TASKalfa CS-250ci, C7104 Toner Sensor Y Problem. Toner sensor

TASKalfa CS-250ci, C7200 Broken Internal Thermistor Wire. An

300ci, 400ci, 500ci abnormal value is detected in the input
TASKalfa CS-250ci, C7210 Short-Circuited Internal Thermistor. An

TASKalfa CS-250ci, C7240 Broken Internal Thermistor2 Wire. An
TASKalfa CS-250ci, C7250 Short-Circuited Internal Thermistor2. An

TASKalfa CS-250ci, C7401 Developing Unit K Type Mismatch

300ci, 400ci, 500ci Problem. Absence of the developing unit
BK is detected.
TASKalfa CS-250ci, C7402 Developing Unit C Type Mismatch

C is detected.
TASKalfa CS-250ci, C7403 Developing Unit M Type Mismatch

M is detected.
TASKalfa CS-250ci, C7404 Developing Unit Y Type Mismatch

Y is detected.
TASKalfa CS-250ci, C7411 Drum Unit K Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the drum unit BK is detected.
TASKalfa CS-250ci, C7412 Drum Unit C Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the drum unit C is detected.
TASKalfa CS-250ci, C7413 Drum Unit M Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the drum unit M is detected.
TASKalfa CS-250ci, C7414 Drum Unit Y Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the drum unit Y is detected.
TASKalfa CS-250ci, C7420 Transfer Belt Unit Type Mismatch

300ci, 400ci, 500ci Problem. Absence of the transfer belt unit
is detected.
TASKalfa CS-250ci, C7800 Broken External Thermistor Wire. An

TASKalfa CS-250ci, C7901 Drum K EEPROM Error. No response is
300ci, 400ci, 500ci issued from the device in reading or
writing for 5 sec or more, (5) times
from (2) locations occurs (8) times
successively.
TASKalfa CS-250ci, C7902 Drum C EEPROM Error. No response is

successively.
TASKalfa CS-250ci, C7903 Drum M EEPROM Error. No response is

successively.
TASKalfa CS-250ci, C7904 Drum Y EEPROM Error. No response is

successively.
TASKalfa CS-250ci, C7911 Developing Unit K EEPROM Error. No

300ci, 400ci, 500ci response is issued from the device in
reading or writing for 5 sec or more, (5)
times successively. Mismatch of reading
data from (2) locations occurs (8) times
successively.
TASKalfa CS-250ci, C7912 Developing Unit C EEPROM Error. No
successively.
TASKalfa CS-250ci, C7913 Developing Unit M EEPROM Error. No

successively.
TASKalfa CS-250ci, C7914 Developing Unit Y EEPROM Error. No

successively.
TASKalfa CS-250ci, C7950 High Voltage Control PWB Error. A

300ci, 400ci, 500ci communication error from the high
voltage control PWB is detected (10)
times successively.
TASKalfa CS-250ci, C8020 PH-5A Punch Motor Problem. The lock
300ci, 400ci, 500ci signal of the punch motor is detected
activation.
TASKalfa CS-250ci, C8030 DF-780 Tray Upper Limit Detection
300ci, 400ci, 500ci Problem. When tray elevation motor
TASKalfa CS-250ci, C8040 DF-780 Belt Problem. The belt sensor

300ci, 400ci, 500ci does not turn On/Off within a specified
TASKalfa CS-250ci, C8050 DF-760 Paper Conveying Belt Motor 1
300ci, 400ci, 500ci Error. Paper conveying belt home position
Jam 88.

TASKalfa CS-250ci, C8070 DF-760 Internal Tray Communication

300ci, 400ci, 500ci Error. The connection is detected, but
internal tray.
TASKalfa CS-250ci, C8140 DF-760 Main Tray Problem. Main tray is

300ci, 400ci, 500ci not detected in not detected by main tray
ascent.
TASKalfa CS-250ci, C8140 DF-780 Tray Elevation Motor Problem.

300ci, 400ci, 500ci Tray lower limit sensor or paper suface
sensor1 or sensor2 cannot be detected
as On within 10 sec of tray elevation
motor activation.
TASKalfa CS-250ci, C8170 DF-760 Side Registration Motor 1

300ci, 400ci, 500ci Problem. During initial rotations home
88.
88.
TASKalfa CS-250ci, C8210 DF-760 Stapler Shift Motor 1 Error.

300ci, 400ci, 500ci During initial rotations home position is
TASKalfa CS-250ci, C8210 DF-780 Stapler Problem. Jam 88

300ci, 400ci, 500ci indication.

TASKalfa CS-250ci, C8230 DF-760 Stapler Motor Problem. Jam 82 is

300ci, 400ci, 500ci indicated.
TASKalfa CS-250ci, C8300 BF-720 Centerfold Unit Communiation

300ci, 400ci, 500ci Error. Although the connection is
TASKalfa CS-250ci, C8310 BF-720 Centerfold Side Registration

300ci, 400ci, 500ci Motor 2 Problem. During initial rotations
1000ms.
TASKalfa CS-250ci, C8320 BF-720 Centerfold Paper Conveying Belt

300ci, 400ci, 500ci Motor Problem. During initial rotations
2500ms.
TASKalfa CS-250ci, C8320 DF-780 Adjustment Motor 2 Problem.

300ci, 400ci, 500ci Adjustment sensor 2 does not turn On/Off
motor 2 activation.
TASKalfa CS-250ci, C8330 BF-720 Blade Motor Problem. During
300ci, 400ci, 500ci initial rotations home position is not

motor 1 activation.
TASKalfa CS-250ci, C8340 BF-720 Centerfold Staple Motor Problem.

300ci, 400ci, 500ci Jam 89.

1000ms.
TASKalfa CS-250ci, C8350 DF-780 Roller Motor Problem. The roller

300ci, 400ci, 500ci sensor does not turn On/Off within the
specified time of roller motor activation.
TASKalfa CS-250ci, C8360 BF-720 Centerfold Main Motor Problem.

300ci, 400ci, 500ci The motor lock signal is detected for
TASKalfa CS-250ci, C8360 DF-780 Slide Motor Problem. The slide

specified time of slide motor activation.
TASKalfa CS-250ci, C8440 DF-780 Sensor Adjusting Problem. The

300ci, 400ci, 500ci paper entry sensor cannot be adjusted
TASKalfa CS-250ci, C8460 DF-780 EEPROM Problem. Reading from

300ci, 400ci, 500ci or writing to the finisher EEPROM cannot
be performed.
TASKalfa CS-250ci, C8500 MT-720 Communication Error. The

300ci, 400ci, 500ci connection is detected, but
mailbox.
TASKalfa CS-250ci, C8510 MT-720 Drive Motor Problem. The motor
300ci, 400ci, 500ci lock signal is detected for more than
500ms during mailbox drive motor
activation.
TASKalfa CS-250ci, C8800 DF-760 Document Finisher

300ci, 400ci, 500ci Communication Error. A communication
error from the document finisher is
detected (10) times successively.
TASKalfa CS-250ci, C8900 DF-760 Backup Memory Data Problem.

300ci, 400ci, 500ci Read and write data does not match (3)
TASKalfa CS-250ci, C8910 PH-5A Backup Memory Data Problem.

TASKalfa CS-250ci, C8930 BF-720 Backup Memory Data Problem.

TASKalfa CS-250ci, C9000 DP-750/DP-760 Communication Problem.

300ci, 400ci, 500ci A communication error is detected.
TASKalfa CS-250ci, C9040 DP-750/DP-760 Lift Motor Ascention

300ci, 400ci, 500ci Error. The tray upper limit switch does not
activation.
TASKalfa CS-250ci, C9050 DP-750/DP-760 Lift Motor Descent Error.

300ci, 400ci, 500ci The tray lower limit switch does not turn
On within 2 sec of DP lift motor activation.
TASKalfa CS-250ci, C9060 DP-750/DP-760 EEPROM Error. Read

300ci, 400ci, 500ci and write data does not match. Data in
the specified ara of the backup memory
TASKalfa CS-250ci, C9070 DP-760 Communication Error Between

300ci, 400ci, 500ci DP & SHD. A communication error is
detected.
300ci, 400ci, 500ci DP & CIS. A communication error is
detected.
TASKalfa CS-250ci, C9500 No information provided
300ci, 400ci, 500ci
300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF000 Operation panel PWB comunication error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF040 Engine PWB Communication Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF125 Scanner Unit Error

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF145 Fax Unit Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF186 Print Unit:

300ci, 400ci, 500ci DVU_PRT_SYSERR_F226_ERROR
(Video data flushing error)
TASKalfa CS-250ci, CF18A Engine Firmware Incompatible.
300ci, 400ci, 500ci
TASKalfa CS-250ci, CF18C Document BOX error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF214 Codec:

300ci, 400ci, 500ci GICL_CDC_ERR_FACTOR_JPEG
(several hardware error, software error).

300ci, 400ci, 500ci GICL_CDC_ERR_FACTOR_SRLE
TASKalfa CS-250ci, CF234 Data conversion error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF235 Error code when receiving/printing email.
300ci, 400ci, 500ci
TASKalfa CS-250ci, CF245 Process Manager:

300ci, 400ci, 500ci SYS_PRCM_ERR_FACTOR_SVC_PRO
C_DOWN (Device process down).

300ci, 400ci, 500ci SYS_PRCM_ERR_FACTOR_DEV_PRO

300ci, 400ci, 500ci SYS_PRCM_ERR_FACTOR_JOBIMG_P
ROC_DOWN (Job image process down).

300ci, 400ci, 500ci SYS_PRCM_ERR_FACTOR_PRN_PRO
C_DOWN (Printer process down).
TASKalfa CS-250ci, CF25E Network Manager:

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF26F System State Manager:

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF278 Energy Saving Manager:

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF337 Device Error (scan control):

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF375 Component: HDD. ?

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF46F PDL Interpreter:

300ci, 400ci, 500ci REN_INT_ERR_FACTOR_GENERAL
(other general error).
TASKalfa CS-250ci, CF515
300ci, 400ci, 500ci
TASKalfa CS-250ci, CF526 System Error:

300ci, 400ci, 500ci
TASKalfa CS-250ci, CF615 Report Page Generator:

300ci, 400ci, 500ci USV_RPG_ERR_FACTOR_STREAM
(Stream access error).
TASKalfa CS-250ci, F000 Operation Panel PWB Communication
300ci, 400ci, 500ci Error.
TASKalfa CS-250ci, F040 Engine PWB Communication Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, F041 Scanner PWB Communication Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, F050 Engine ROM Checksum Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, F090 Fax Control PWB Communication Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, E00000 or U00000 Fax Communication Error: No response

300ci, 400ci, 500ci or line busy after the set number of
redials.
TASKalfa CS-250ci, E00100 or U00100 Fax Communication Error: Transmission
300ci, 400ci, 500ci was interruped by a press of the
Stop/Clear key.
TASKalfa CS-250ci, E00200 or U00200 Fax Communication Error: Reception was
300ci, 400ci, 500ci interrupted by a press of the Stop/Clear
key.
TASKalfa CS-250ci, E00300 or U00300 Fax Communication Error: Recording
300ci, 400ci, 500ci paper on the destination unit has run out
during reception.
TASKalfa CS-250ci, E00420 or U00420 Fax Communication Error: A relay request

300ci, 400ci, 500ci was received from the host center but
TASKalfa CS-250ci, E00421 or U00421 Fax Communication Error: Subaddress-

300ci, 400ci, 500ci based relay reception was interrupted
TASKalfa CS-250ci, E00430 or U00430 Fax Communication Error: Polling request

300ci, 400ci, 500ci (confidential or reverse polling) was

300ci, 400ci, 500ci based bulletin board transmission was
TASKalfa CS-250ci, E00431 or U00431 Fax Communication Error: Confidential
300ci, 400ci, 500ci polling transmission was interrupted
TASKalfa CS-250ci, E00431 or U00431 Fax Communication Error: A subaddress-

registered.

box ID number.


300ci, 400ci, 500ci polling request was received but data was

300ci, 400ci, 500ci based bulletin board transmission request

300ci, 400ci, 500ci polling request was received but
encryption.


being accessed.
300ci, 400ci, 500ci reception was interrupted because the
not registered.

300ci, 400ci, 500ci based confidential reception or

being accessed.

TASKalfa CS-250ci, E00450 or U00450 Fax Communication Error: The

300ci, 400ci, 500ci destination transmitter disconnected
TASKalfa CS-250ci, E00460 or U00460 Fax Communication Error: Encrypted

registered.
TASKalfa CS-250ci, E00460 or U00460 Fax Communication Error: Ecrypted

300ci, 400ci, 500ci reception request was received but
TASKalfa CS-250ci, E00462 or U00462 Fax Communication Error: Ecryption

TASKalfa CS-250ci, E00500 or U00500 Fax Communication Error: Multiple
300ci, 400ci, 500ci communication was interrupted and the
after interruption.
TASKalfa CS-250ci, E00600 or U00600 Fax Communication Error: The document

300ci, 400ci, 500ci processor cover is open.
TASKalfa CS-250ci, E00601 or U00601 Fax Communication Error: Document jam

300ci, 400ci, 500ci or the document length exceeds the
maximum.
TASKalfa CS-250ci, E00602 or U00602 Fax Communication Error: Image
300ci, 400ci, 500ci scanning section problem
TASKalfa CS-250ci, E00603 or U00603 Fax Communication Error: No document

300ci, 400ci, 500ci feed.
TASKalfa CS-250ci, E00604 or U00604 Fax Communication Error: Document

300ci, 400ci, 500ci length exceeded the limit of the bitmap
memory capacity.

300ci, 400ci, 500ci section cover open.

300ci, 400ci, 500ci paper jam.
TASKalfa CS-250ci, E00613 or U00613 Fax Communication Error: Image writing

300ci, 400ci, 500ci section problem.
TASKalfa CS-250ci, E00614 or U00614 Fax Communication Error: Nearly empty

300ci, 400ci, 500ci of recording paper.
TASKalfa CS-250ci, E00615 or U00615 Fax Communication Error: Empty of

300ci, 400ci, 500ci recording paper.
TASKalfa CS-250ci, E00620 or U00620 Fax Communication Error: Copier fixing

300ci, 400ci, 500ci unit problem.
TASKalfa CS-250ci, E00622 or U00622 Fax Communication Error: Copier drive

300ci, 400ci, 500ci motor problem.
TASKalfa CS-250ci, E00655 or U00655 Fax Communication Error: CTS was not
300ci, 400ci, 500ci activated after RTS due to a modem
error.
TASKalfa CS-250ci, E00656 or U00656 Fax Communication Error: Data was not
300ci, 400ci, 500ci transmitted after CTS was activated due
to a modem error.
TASKalfa CS-250ci, E00670 or U00670 Fax Communication Error: Power was cut
300ci, 400ci, 500ci off during communication.
TASKalfa CS-250ci, E00677 or U00677 Fax Communication Error: There was no

300ci, 400ci, 500ci file to transmit in the memory
transmission mode.
TASKalfa CS-250ci, E00690 or U00690 Fax Communication Error: System error.
300ci, 400ci, 500ci
TASKalfa CS-250ci, E00700 or U00700 Fax Communication Error:

300ci, 400ci, 500ci Communication was interrupted because
TASKalfa CS-250ci, E00800 or U00800 Fax Communication Error: A page

300ci, 400ci, 500ci transmission error occurred in G3 mode,
signal.
300ci, 400ci, 500ci transmission error re-occurred in G3
mode.
300ci, 400ci, 500ci reception error occurred in G3 mode. An

300ci, 400ci, 500ci reception error occurred in G3 mode. A

300ci, 400ci, 500ci in G3 mode was interrupted by a signal










of our make).


was exceeded (ECM).




(ECM).


signal reception.




TASKalfa CS-250ci, E010x45 or U01045 Fax Communication Error: Transmission
MPS signal.

EOM signal.

EOP signal.


units of our make).



(ECM).

(ECM).

(ECM).


(ECM).

during handshake.


reception.



TASKalfa CS-250ci, E01100 or U01100 Fax Communication Error: Reception in

300ci, 400ci, 500ci G3 mode was interrupted by a signal

unit.

DIS signal.

DTC (NSC) signal.


an FTT signal.






an MCF signal.

an RTP signal.

an RTN signal.

PIP signal.

PIN signal.


PPR signal (ECM).
















protocol).





reception.


V.34 mode.

signal.
TASKalfa CS-250ci, E01400 or U01400 Fax Communication Error: An invalid one-

300ci, 400ci, 500ci touch key was specified during
communication.
TASKalfa CS-250ci, E01500 or U01500 Fax Communication Error: A
300ci, 400ci, 500ci communication error occurred when
called in V.8 mode.
300ci, 400ci, 500ci communication error occurred in phase 2
detected.

300ci, 400ci, 500ci communication error occurred before

detected.

detected.
TASKalfa CS-250ci, E02000 or U02000 Fax Communication Error: Relay

300ci, 400ci, 500ci broadcast was refused by a relay station
TASKalfa CS-250ci, E02100 or U02100 Fax Communication Error: A relay

300ci, 400ci, 500ci command failed because the destination
capability.
300ci, 400ci, 500ci command from a command station failed
specified.
300ci, 400ci, 500ci broadcast was requested to a relay

300ci, 400ci, 500ci based relay broadcast transmission failed
TASKalfa CS-250ci, E02303 or U02303 Fax Communication Error: Receiving

300ci, 400ci, 500ci station information was not normally

received.
TASKalfa CS-250ci, E02400 or U02400 Fax Communication Error: An interoffice
300ci, 400ci, 500ci subaddress-based relay transmission

300ci, 400ci, 500ci was present in the destination unit when
TASKalfa CS-250ci, E03100 or U03100 Fax Communication Error: In reverse

300ci, 400ci, 500ci polling, although no original was set in the
complete.
TASKalfa CS-250ci, E03200 or U03200 Fax Communication Error: In confidential
300ci, 400ci, 500ci polling reception, data was not
destination unit.
TASKalfa CS-250ci, E03200 or U03200 Fax Communication Error: In interoffice

300ci, 400ci, 500ci subaddress-based buletin board
TASKalfa CS-250ci, E03300 or U03300 Fax Communication Error: In polling

300ci, 400ci, 500ci reception from a unit of our make,
telephone number.
telephone number.
TASKalfa CS-250ci, E03400 or U03400 Fax Communication Error: Polling

300ci, 400ci, 500ci reception was interupted because of a

300ci, 400ci, 500ci polling reception, the confidential, the

300ci, 400ci, 500ci subaddress-based bulletin board
300ci, 400ci, 500ci destination was being accessed.

300ci, 400ci, 500ci polling reception was interrupted because
box numbers.


300ci, 400ci, 500ci polling reception failed because the
destination unit.
TASKalfa CS-250ci, E03700 or U03700 Fax Communication Error: Interoffice


300ci, 400ci, 500ci confidential box specified for confidential
destination unit.
300ci, 400ci, 500ci subaddress-based transmission mode,


300ci, 400ci, 500ci transmission failed because the
capability.
300ci, 400ci, 500ci based transmission faild because the
TASKalfa CS-250ci, E04200 or U04200 Fax Communication Error: In encrypted

300ci, 400ci, 500ci tranmission, the specified encryption box


did not agree.


300ci, 400ci, 500ci reception was interrupted because of a
TASKalfa CS-250ci, E05000 or U05000 Fax Communication Error: In

300ci, 400ci, 500ci transmission with a specified number, the
TASKalfa CS-250ci, E05100 or U05100 Fax Communication Error: Password

300ci, 400ci, 500ci check transmission or restricted

300ci, 400ci, 500ci check reception or restricted reception
number.
TASKalfa CS-250ci, E09000 or U09000 Fax Communication Error: G3

300ci, 400ci, 500ci communication was attempted but failed
machine.
300ci, 400ci, 500ci broadcast was requested from a
during reception.
TASKalfa CS-250ci, E12000 or U12000 Fax Communication Error: In subaddress-
300ci, 400ci, 500ci based relay reception memory
overflowed.
TASKalfa CS-250ci, E12100 or U12100 Fax Communication Error: Relay was
300ci, 400ci, 500ci commanded but memory overflowed in
TASKalfa CS-250ci, E14000 or U14000 Fax Communication Error: Memory

300ci, 400ci, 500ci overflowed during confidential reception.

300ci, 400ci, 500ci overflowed in subaddress-based
300ci, 400ci, 500ci overflowed in the destination unit during

transmission.
300ci, 400ci, 500ci overflowed during memory reception.

transmission.

300ci, 400ci, 500ci transmission failed because a decoding
error occurred.
300ci, 400ci, 500ci failed because an error occurred during
JBIG encoding.
TASKalfa CS-250ci, E19400 or U19400 Fax Communication Error: Reception

JBIG encoding.
TASKalfa CS-250ci, Send error. Job is Send Email Error: Host Name. SMTP
300ci, 400ci, 500ci cancelled. Press [End]. server name is not set. Error SMTP
1101 server name.
TASKalfa CS-250ci, Send error. Job is Send FTP Error: Host Name. Enter the
300ci, 400ci, 500ci cancelled. Press [End]. disable host name/IP address.
1101
TASKalfa CS-250ci, Send error. Job is Send Email Error: Username/Password.

300ci, 400ci, 500ci cancelled. Press [End]. User ID for the authentication is not
TASKalfa CS-250ci, Send error. Job is Send SMB/FTP Error:

300ci, 400ci, 500ci cancelled. Press [End]. Username/Password or Shared
entered.
user/password.
TASKalfa CS-250ci, Send error. Job is Send SMB Error: Username/Password or
300ci, 400ci, 500ci cancelled. Press [End]. Shared Name/Folder Name. Assign

300ci, 400ci, 500ci cancelled. Press [End]. Shared Name/Folder Name. Host name
1102 error.
TASKalfa CS-250ci, Send error. Job is Send SMB/FTP Error: Pathname or File
300ci, 400ci, 500ci cancelled. Press [End]. Name. Domain name is not entered.
1103
300ci, 400ci, 500ci cancelled. Press [End]. Name. Connect to the folder which is not
300ci, 400ci, 500ci cancelled. Press [End]. Name. Assign disable folder path.
1103
TASKalfa CS-250ci, Send error. Job is Send Email Error: No Recipient Address.
300ci, 400ci, 500ci cancelled. Press [End]. The destination address is not specified.
1104
TASKalfa CS-250ci, Send error. Job is Send Email Error: Not Supported
300ci, 400ci, 500ci cancelled. Press [End]. Protocol. SMTP protocol is set to OFF.
1105
TASKalfa CS-250ci, Send error. Job is Send SMB Error: Not Supported Protocol.
300ci, 400ci, 500ci cancelled. Press [End]. SMB protocol is set to OFF.
1105
TASKalfa CS-250ci, Send error. Job is Send FTP Error: Not Supported Protocol.
300ci, 400ci, 500ci cancelled. Press [End]. FTP protocol is set to OFF.
1105
TASKalfa CS-250ci, Send error. Job is Send Email Error: No Sender Info.
300ci, 400ci, 500ci cancelled. Press [End]. Sender address is not entered.
1106
TASKalfa CS-250ci, Send error. Job is Send Email Error: Can Not Connect.
300ci, 400ci, 500ci cancelled. Press [End]. Network is not connected.
2101
300ci, 400ci, 500ci cancelled. Press [End]. Select [Other Authenticate] when
TASKalfa CS-250ci, Send error. Job is Send Email Error: Can Not Connect. The
300ci, 400ci, 500ci cancelled. Press [End]. specified server is not SMTP server.
2101
TASKalfa CS-250ci, Send error. Job is Send SMB/FTP Error: Can Not Connect.
300ci, 400ci, 500ci cancelled. Press [End]. Enter the disable host name/IP address.
2101
300ci, 400ci, 500ci cancelled. Press [End]. Assign the wrong port number.
2101
2101
TASKalfa CS-250ci, Send error. Job is Send Email/ FTP Error: Cannot Connect
300ci, 400ci, 500ci cancelled. Press [End]. With Timeout. The server is unable to
2102 communicate.
TASKalfa CS-250ci, Send error. Job is Send FTP Error: Cannot Connect With
300ci, 400ci, 500ci cancelled. Press [End]. Timeout. Send the server which does not
TASKalfa CS-250ci, Send error. Job is Send Email/ SMB/ FTP Error: Response
300ci, 400ci, 500ci cancelled. Press [End]. Wait With Timeout. The server is unable
TASKalfa CS-250ci, Send error. Job is Send Email/ SMB/ FTP Error: Network
300ci, 400ci, 500ci cancelled. Press [End]. Transfer. Error occurs on the network.
2201
TASKalfa CS-250ci, Send error. Job is Send Email/FTP Error: Network Transfer
300ci, 400ci, 500ci cancelled. Press [End]. With Timeout. Error occurs on the
2202 network.
TASKalfa CS-250ci, Send error. Job is Send TWAIN Error: Network Transfer
300ci, 400ci, 500ci cancelled. Press [End]. With Timeout. Response is not returned
TASKalfa CS-250ci, Send error. Job is Send Email/FTP Error: Response Wait
TASKalfa CS-250ci, Send error. Job is Send Email Error: Email Size Limit. The
300ci, 400ci, 500ci cancelled. Press [End]. size of the email attachment exceeds its
2204 limit.
TASKalfa CS-250ci, Send error. Job is Send Email/FTP Error: Server Response.
300ci, 400ci, 500ci cancelled. Press [End]. The server is error status.
3101
TASKalfa CS-250ci, Send error. Job is Send Email Error: Server Response.
300ci, 400ci, 500ci cancelled. Press [End]. Server setting is not authenticated
3101 normally.
TASKalfa CS-250ci, Send error. Job is Send Email Error: Not Found
300ci, 400ci, 500ci cancelled. Press [End]. Authentication Mechanism. Unsupported
found.
TASKalfa CS-250ci, Send error. Job is Send Software Error: Not Yet Connected.
300ci, 400ci, 500ci cancelled. Press [End]. Operation handle error. Error for stored
TASKalfa CS-250ci, Send error. Job is Send Software Error: Already Connected.
TASKalfa CS-250ci, Send error. Job is Send SoftwareError: Not Yet Opened.
300ci, 400ci, 500ci cancelled. Press [End]. Error for storage status in the operation
5103 handle.
TASKalfa CS-250ci, Send error. Job is Send Software Error: Already Opened.
5104 handle.
TASKalfa CS-250ci, Send error. Job is Send Software Error: Socket Create.
300ci, 400ci, 500ci cancelled. Press [End]. Unable to create a communication
7102 socket.
TASKalfa CS-250ci, Send error. Job is Send Software Error: Unknown Error.
300ci, 400ci, 500ci cancelled. Press [End]. Unable to determine the cause.
720f
TASKalfa CS-250ci, Send error. Job is Send Email/ SMB/ FTP/ TWAIN Error:
300ci, 400ci, 500ci cancelled. Press [End]. Page Max Count Over. The number of
TASKalfa CS-250ci, "Acceptable staple Is the acceptable staple count exceeded?

300ci, 400ci, 500ci count exceeded."
TASKalfa CS-250ci, "Add paper in cassette Is the indicated cassette out of paper?
300ci, 400ci, 500ci #."
TASKalfa CS-250ci, "Add paper to the multi- Is the paper of the specified size loaded
300ci, 400ci, 500ci purpose tray. ## size." in the multipurpose tray?
TASKalfa CS-250ci, "Add staples." Has the document finisher run out of
300ci, 400ci, 500ci staples?
TASKalfa CS-250ci, "Add toner [C][M][Y][K]"

300ci, 400ci, 500ci
TASKalfa CS-250ci, "Box Limit Exceeded." Document Box is full, and no further
300ci, 400ci, 500ci storage is available; Job is cancelled.
TASKalfa CS-250ci, "Cannot connect to

300ci, 400ci, 500ci Authentication Server."
TASKalfa CS-250ci, "Cannot duplex print on Did you select a paper size/type that
300ci, 400ci, 500ci this paper." cannot be duplex printed?
TASKalfa CS-250ci, "Cannot execute this Job is restricted by Job Accounting.

300ci, 400ci, 500ci job."
TASKalfa CS-250ci, "Cannot offset this Did you select a paper size that cannot
300ci, 400ci, 500ci paper." be offset (A3, B4, A5R, B6R, Folio,
TASKalfa CS-250ci, "Cannot send fax." Is there a dial tone when the Hook button
300ci, 400ci, 500ci is pressed?
TASKalfa CS-250ci, "Cannot send fax." Is Permitted Fax # or Permitted ID #

300ci, 400ci, 500ci registered correctly?
TASKalfa CS-250ci, "Cannot send fax." Has a communication error occurred?

300ci, 400ci, 500ci
TASKalfa CS-250ci, "Cannot staple at the Have you selected a position that cannot
300ci, 400ci, 500ci specified position." be stapled?
TASKalfa CS-250ci, "Cannot staple this Did you select a paper size/type that
300ci, 400ci, 500ci paper." cannot be stapled?
TASKalfa CS-250ci, "Check the cover." Are any covers open? Does the message
300ci, 400ci, 500ci indicate which cover is open?
TASKalfa CS-250ci, "Check the document Is the document processor open? Is the
300ci, 400ci, 500ci processor." top cover of the document processor
open?
TASKalfa CS-250ci, "Check the finisher." Is the document finisher set correctly?"
300ci, 400ci, 500ci
TASKalfa CS-250ci, "Clean the slit glass." Dirt has been identified on the slit glass.
300ci, 400ci, 500ci
TASKalfa CS-250ci, "Close Document Is the document processor cover open?

300ci, 400ci, 500ci Processor Cover."
TASKalfa CS-250ci, "Confidential document The machine identifies the document

300ci, 400ci, 500ci detected." guard pattern.
TASKalfa CS-250ci, "Failed to specify job Job accounting is not specified in the
300ci, 400ci, 500ci accounting." print driver.
TASKalfa CS-250ci, "Failed to store job
300ci, 400ci, 500ci retention data."
TASKalfa CS-250ci, "Fax box limit Fax box is full, and no further storage is
300ci, 400ci, 500ci exceeded." available.
TASKalfa CS-250ci, "Finisher tray is full of Is the acceptable storage capacity

300ci, 400ci, 500ci paper." exceeded for the document finisher tray?"
TASKalfa CS-250ci, "Hard Disk error. Job is An error has occurred on the hard disk.
300ci, 400ci, 500ci cancelled. Press [End]
##"
TASKalfa CS-250ci, "Incorrect account ID." The account ID# does not match.
300ci, 400ci, 500ci
TASKalfa CS-250ci, "Incorrect Login User

300ci, 400ci, 500ci Name or Password."
TASKalfa CS-250ci, "Job Accounting The print count exceeded the acceptable
300ci, 400ci, 500ci restriction exceeded." count restricted by Job Accounting.
TASKalfa CS-250ci, "Job Separator is full of Is the maximum capacity of the job
300ci, 400ci, 500ci paper." separator tray exceeded?
TASKalfa CS-250ci, "KPDL error." A PostScript error has occurred.

300ci, 400ci, 500ci
TASKalfa CS-250ci, "Machine Failure." An internal error has occurred.Make a

300ci, 400ci, 500ci note of the error code number displayed
TASKalfa CS-250ci, "Memory is full." Unable to continue the job, as the

300ci, 400ci, 500ci memory is used up."
TASKalfa CS-250ci, "Paper Jam. ###" Make a note of the jam location number
300ci, 400ci, 500ci displayed on the panel. Leave the
machine On.
TASKalfa CS-250ci, "Removable memory An error has occurred on the USB stick
300ci, 400ci, 500ci error." memory or Compact Flash memory.
TASKalfa CS-250ci, "Remove all originals in Are there any originals left in the
300ci, 400ci, 500ci the document document processor?
processor."
TASKalfa CS-250ci, "Replace all originals
300ci, 400ci, 500ci and press [Continue]."
TASKalfa CS-250ci, "Replace the waste The waste toner box is full.
300ci, 400ci, 500ci toner box."
TASKalfa CS-250ci, "Scanner memory is Scanning cannot be performed due to

300ci, 400ci, 500ci full." insufficient memory for the scanner. Is the
TASKalfa CS-250ci, "Set the waste toner The waste toner box is not installed
300ci, 400ci, 500ci box." correctly.
TASKalfa CS-250ci, "Staple jam." The location of the jam will be indicated
300ci, 400ci, 500ci on the panel. Leave the machine On.
TASKalfa CS-250ci, "System error. Turn the Make a note of the jam location number
300ci, 400ci, 500ci main power switch off displayed on the panel. See above.
and on."
TASKalfa CS-250ci, "The phone receiver is
300ci, 400ci, 500ci off the hook."
TASKalfa CS-250ci, "The removable Is the removable memory formatted by

300ci, 400ci, 500ci memory is not this machine?
formatted."
TASKalfa CS-250ci, "The source file is not The specified file is not found.
300ci, 400ci, 500ci found."
TASKalfa CS-250ci, "Top tray of the machine The exit tray at the top of the machine is
300ci, 400ci, 500ci is full of paper." full.
TASKalfa CS-250ci, "Unknown Toner

300ci, 400ci, 500ci Installed [C][M][Y][K]"
TASKalfa CS-250ci, "Warning low memory." Further scanning cannot be performed

300ci, 400ci, 500ci due to insufficient memory.
Turn power Off/On.
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Off/On.
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10871087 163 Start > Execute > Start > when

indicated Power Off/On.










Turn power Off/On.
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all other modems

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Service Checks
1) Repl fax card.

fax card.
1) Repl main PWB.
1) Repl main PWB.

PWB.

Division.
1) Repl engine PWB.
1) Re-insert Fax DIMM (FLS DIMM) on the

main PWB port YS2, 2) Replace main PWB.
1) Reseat the signal cable to CIS & main
1) Power Off/On 2) Reseat YC1 & YC2 @

main PCB and connectors @ HDD, 3)
Reformat HDD, 4) Repl HDD, 5) Repl main
PWB.

main PWB port YS2, 2) Perform sim U671-
Recover Fax DIMM, 3) Replace main PWB.
1) Repl main PWB.

PWB.

PWB.

main PWB.

PWB.
1) Reseat YC6 @ main PWB and fax PWB

connectors, 2) Repl fax card, 3) Repl main
PWB.

PWB.
PWB.
1) Repl fax card.
1) Reseat optional fax card and fax memory

DIMM. Upgrade firmware.

@ feed PWB (lift motor), 3) Check for open
motor coil. Repl lift motor, 4) Check YC4-2 @
feed PWB goes low when lift limit switch 1 is
OFF. If no, replace lift limit switch 1, 5) Repl
feed PWB, 6) Repl engine PWB.

@ feed PWB (lift motor), 3) Check for open
motor coil. Repl lift motor, 4) Check YC4-8 @
feed PWB goes low when lift limit switch 2 is
OFF. If no, replace lift limit switch 2, 5) Repl
feed PWB, 6) Repl engine PWB.

connector YC27 @ engine PWB and PF
main PWB, 3) Pinout harnass, 4) Repl lift
goes low when lift switch 1 is OFF. If no,
replace lift switch 1.
main PWB, 3) Pinout harnass, 4) Repl lift
goes low when lift switch 2 is OFF. If no,
replace lift switch 2.

main PWB.
main PWB.
main PWB, 3) Pinout harnass, 4) Check
YC5-4 @ PF Main PWB goes low when lift
switch 1 is OFF. If no, repl lift switch 1. 5)
Repl lift motor.

main PWB, 3) Pinout harnass, 4) Check
YC5-7 @ PF Main PWB goes low when lift
switch 2 is OFF. If no, repl lift switch 2. 5)
Repl lift motor.
1) Check for gear drive problems, 2) Reseat

connector YC2 @ main PWB, 3) Check
motor coil. If open, repl rotary guide motor, 3)
Check signal state of rotary guide sensor
YC2-8 goes low when sensor is off. If not repl
rotary guide sensor, 4) Repl main PWB, 5)
Repl engine PWB.

and PF main PWB, 2) Pinout harnass, 3)
Repl PF main PWB, 4) Repl engine PWB.

and PF main PWB, 2) Repl engine PWB, 3)
Repl PF Main PWB, 4) Repl PF-720 or PF-
760.
1) Reseat YC28 @ engine PWB, 2)
Defective transfer belt speed detection PWB.

engine PWB and motor connector, 3) Check
that black developing unit turns/not seized, 4)
Run sim U030. Check YC16-B4 @ engine
PWB for a low output. If yes, repl drive motor,
5) If no, repl engine PWB.
1) Run sim U030 (color dev motor) to check

sim U030. Check YC16-A4 @ engine PWB
for a low output. If yes, repl developing
motor, 4) If no, repl engine PWB.

@ motor control PWB and motor connector,
3) Repl drum motor K, 4) Repl motor control

3) Repl drum motor C, 4) Repl motor control

3) Repl drum motor M, 4) Repl motor control

3) Repl drum motor Y, 4) Repl motor control















@ main front PWB and drum unit K
connector, 3) Repl drum unit K, 4) Repl main
front PWB, 5) Repl engine PWB.

@ sub front PWB and drum unit C connector,
3) Repl drum unit C, 4) Repl sub front PWB,
5) Repl engine PWB.

@ sub front PWB and drum unit M
connector, 3) Repl drum unit M, 4) Repl sub
front PWB, 5) Repl engine PWB.

@ sub front PWB and drum unit Y connector,
3) Repl drum unit Y, 4) Repl sub front PWB,
5) Repl engine PWB.
1) Run sim U030 (fuser motor) to check for
Check YC25-B4 @ engine PWB for a low
output. If yes, repl fuser motor, 4) If no, repl
engine PWB.
1) Run sim U030 (which mode?) to check for

Check YC16-B13 @ engine PWB for a low
output. If yes, repl cleaning motor K, 4) If no,
repl engine PWB.
1) Run sim U030 (which mode?) to check for

Check YC16-A13 @ engine PWB for a low
output. If yes, repl cleaning motor CMY, 4) If
no, repl engine PWB.
1) Run sim U030 [exit motor (CW)/(CCW)] to

check for drive problems, 2) Reseat YC25 @
sim U030. Check YC25-A5 @ engine PWB
for a low output. If yes, repl eject motor, 4) If
no, repl engine PWB.

sim U030. Check YC24-2 @ engine PWB for
a low output. If yes, repl MP motor, 4) If no,
repl engine PWB.

sim U030. If it doesn't run repl MP motor, 4)
Repl feed PWB, 5) Repl engine PWB.

PWB, 3) Pinout harnass, 4) Repl PF paper
conveying motor, 5) Repl PF main PWB, 6)
Repl engine PWB.
@ engine PWB and motor connector, 3)
Pinout harnass, 4) Repl color release motor,
5) Repl engine PWB.

1) Unclog transfer waste toner augers. Re-

install plug. 2) Install Q&A mod regarding
springs. (elheather)
1) Reseat YC14 & YC15 @ engine PWB

and motor controller connectors, 2) Repl
motor control PWB, 4) Repl engine PWB.

& YC8 @ ISM PWB, HPS connector, &
scanner motor connector 3) Repl home
Repl ISM PWB, 6) Repl ISC PWB.
1) Reseat YC5 @ ISM PWB, 2) Reseat conn

@ inverter PWB, 3) Pinout harnass, 4) Adj
position of shading plate, 5) Repl lamp &
inverter PWB, 6) Repl ISM PWB, 7) Repl ISC
PWB, 8) Replace CCD PWB.
1) Reseat connectors on the ISM PWB & DP

drive PWB, 2) Reseat conn @ inverter PWB,
Repl DP driver PWB.
1) Reseat YC5 @ ISM PWB & inverter PWB

Repl ISM PWB, 4) Repl ISC PWB, 5) Repl
CCD PWB.
1) Reseat inverter PWB connectors, 2) Repl

PWB.
PWB, 2) Repl ISC PWB, 4) Repl CCD PWB.
1) Repl ISC PWB, 2) Repl ISM PWB.



1) Reseat or repl K charge roller unit.
1) Defective heater 1 or thermostat1 or

thermistor 1. Repl fuser unit, 2) Repl engine
PWB.
1) Defective thermistor 1. Repl fuser unit, 2)

PWB.
1) Defective heater 1 or thermistor 1. Repl

power supply PWB.

power supply PWB.
1) Defective heater 1. Repl fuser unit, 2) Repl



PWB.

power supply PWB.
1) Defective heater1 or thermistor1 or
thermostat1. Repl fuser unit, 2) Repl engine

PWB.
power supply PWB.
YC10 @ PSU, 3) Repl engine PWB, 3) Repl
PSU.
1) Reseat fuser unit. 2) Install the correct
type of fuser unit.

engine PWB.

@ engine PWB & toner container motor
connectors, 3) Run sim 030 to check if
remote signal YC26-A7 goes low. If yes, repl
toner container motor, 4) If no, repl engine
PWB.
1) Repl developing unit K, 2) Repl main front

1) Repl developing unit C, 2) Repl sub front

1) Repl developing unit M, 2) Repl sub front

1) Repl developing unit Y, 2) Repl sub front

1) Reseat YC13 @ engine PWB and laser

scanner unit, 2) Repl laser scanner unit, 3)
Repl engine PWB.

Repl engine PWB.
engine PWB.

engine PWB.





unit.
unit.
unit.
unit.
1) Reseat YC1 @ main front PWB, 2) Repl

the engine PWB.
drum unit K.
1) Reseat YC5 @ sub front PWB, 2) Repl

drum unit C.

drum unit M.

drum unit Y.

developing unit K.
developing unit C.

developing unit M.

developing unit Y.
1) Reseat YC30 @ engine PWB and high

voltage contol PWB connectors, 2) Repl high
voltage control PWB, 3) Repl engine PWB.

finisher main PWB.
1) Reseat upper limit sensor connector, 2)

Repl upper limit sensor, paper surface
sensor1 or sensor2, 3) Repl finisher main
PWB.
1) Reseat belt sensor & solenoid connectors,

2) Repl belt sensor, 3) Repl belt solenoid, 4)
PWB.

PWB.
1) Reseat YC1 & YC4 @ internal tray PWB,

YC6 & YC24 @ finisher main PWB, 2) Pinout
finisher main PWB.

limit detection sensors & main tray upper
surface detection sensor, 4) Repl main tray

limit sensor, paper surface sensor1 or
sensor2, 2) Reseat tray elevation motor

PWB.
PWB.

PWB.
main PWB.
staple relay PWB, 4) Repl finisher main
PWB.
stapler relay PWB connectors & stapler
motor connector, 2) Replace stapler motor, 3)
Repl stapler relay PWB, 4) Repl finisher main
PWB.
1) Reseat YC5 & YC20 @ finisher main

PWB, 2) Reseat YC1 & YC2 @ centerfold
main PWB, 3) Replace centerfold unit set
switch, 4) Repl centerfold main PWB, 5) Repl
finisher main PWB.


1) Reseat connectors to adjustment sensor 2

& adjustment motor 2, 2) Repl adjustment
finisher main PWB.



connector, 2) Upgrade firmware to v. 3.02 or
newer, 3) Repl centerfold side registration
motor 1, 4) Repl centerfold main PWB, 5)
1) Reseat roller sensor & roller motor

connectors, 2) Repl roller sensor, 3) Repl
roller motor, 4) Repl finisher main PWB.

1) Reseat slide sensor & slide motor

connectors, 2) Repl slide sensor, 3) Repl
slide motor, 4) Repl finisher main PWB.

finisher main PWB.


finisher main PWB. 2) Upgrade firmware to v.
3.02 or newer, 3) Repl finisher main PWB, 4)
Repl engine PWB.

PWB. 2) Install EEPROM correctly, 3) Repl
finisher main PWB.

PWB.

PWB & YC5 @ finisher main PWB. 2) Install
EEPROM correctly 3) Repl centerfold main
PWB.
1) Reseat YC6 @ ISM PWB & DP connector,

2) Repl DP drive PWB, 3) Repl ISM PWB.

Repl lift motor, 4) Repl DP drive PWB.

1) Reseat connectors @ DP drive PWB, 2)

Repl DP drive PWB.

SHD PWB.

1) Repl CODE DIMM. Reinstall firmware.

Update engine firmware only (wait 35
minutes during update process).
1) Repl engine PWB. Possible wrong style

engine PWB (low segment/high segment).
1) Upgrade firmware to the most recent

version.
1) Usually occurs when upgrade between v6

and v8. Upgrade firmware to the most recent
version. Do not skip ahead. Upgrade all
levels.
version (v. 3.02 or newer).

version.








1) Power is turned Off at main power without

turning off the power at the panel first. 2)
Upgrade firmware to the most recent version
(v. 3.00 or newer).

1) Reformat HDD.



version.
1) Upgrade firmware, 2) Repl main firmware
DIMM then upgrade firmware, 3) Repl main
PWB, 4) Repl main operation panel PWB.
1) Upgrade firmware using USB, only with

files pertaining to current model (delete non-
applicable files), 2) Repl main PWB, 3) Repl
engine PWB.
1) Repl main PWB, 2) Repl ISM PWB.
1) Repl engine PWB.
1) Repl main PWB.
Load paper.
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provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

one-touch key.

provider.

provider.

provider.
provider.

provider.

provider.

provider.
provider.

provider.

provider.
Center.

page correctly.

[Domain@User].

name: @()!&#$%^~[]`


[Domain@User].




Command Center.

Command Center.

Command Center.


Center.







Command Center.

authentication.

authentication.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.



the MP tray.

Replace the appropriate toner container.




If no, check that the modular cord is

connected at both ends. Then check for local
phone service.
Register the Permitted Fax # or Permitted ID
#. See chapter 6 of the Fax Sys (Q)
Operaton Guide.

Select another available paper size/type


The scanned document is printed blank and





Enter the correct account ID#. See you Key

Cannot print any more This job is canceled.

Printing resumes.



the jammed paper.


processor.
Pres [Cancel] to cancel the job.
Replace the waste toner box. One is



the jammed staple.


If the toner container was taken from a

was displaying the "Add toner. [C][M][Y][K]"
message, ignore the message and use the
toner.

TASKalfa CS-3050ci C0030 Fax Control PWB Problem. Processing
(2LK), 3550ci (2LN), with fax software is disabled due to a
4550ci (2LM), hardware problem.
5550ci (2LC)
TASKalfa CS- C0070 Fax Control PWB Incompatability

3050ci, 3550ci, Detection Error. In the initial
4550ci, 5550ci communication with the fax control PWB ,
not transmitted.
TASKalfa CS- C0100 Main PWB Backup Memory EEPROM

3050ci, 3550ci, Device Problem. Writing or erasing has
4550ci, 5550ci not completed even after a certain time.
TASKalfa CS- C0120 MAC Addres Data Error. For data in

3050ci, 3550ci, which the MAC address is invalid.
4550ci, 5550ci
TASKalfa CS- C0150 Engine PWB Backup Memory EEPROM
3050ci, 3550ci, Device Problem. No response is issued
4550ci, 5550ci from the device in reading/writing for 5ms
or more, five times successively.
Mismatch of reading data from (2)
locations, eight times successively.
Mismatch between writing & reading data,
eight times successively.
TASKalfa CS- C0160 Engine PWB Backup Memory EEPROM

3050ci, 3550ci, Data Problem. Reading data from
4550ci, 5550ci EEPROM is abnormal.
TASKalfa CS- C0170 Billing Counting Error. A checksum error
3050ci, 3550ci, is detected in the main and engine
4550ci, 5550ci backup memories for billing counters.
TASKalfa CS- C0180 Machine Number Mismatch Error.

3050ci, 3550ci, Machine number of the main PWB &
4550ci, 5550ci engine PWB does not match. EEPROM
damage.
TASKalfa CS- C0620 Fax Image DIMM Problem. DIMM is not
3050ci, 3550ci, correctly installed. DIMM cannot be
4550ci, 5550ci accessed.
TASKalfa CS- C0630 DMA Problem. DMA transmission of
3050ci, 3550ci, image data does not complete within a
4550ci, 5550ci specified period of time.
TASKalfa CS- C0640 Hard Disk Drive cannot be accessed.
3050ci, 3550ci,
4550ci, 5550ci
TASKalfa CS- C0650 Fax Image DIMM Check Problem.

3050ci, 3550ci, Improper DIMM is installed.
4550ci, 5550ci
TASKalfa CS- C0800 Image processing problem. JAM010X is
3050ci, 3550ci, detected twice.
4550ci, 5550ci
TASKalfa CS- C0830 Fax Control PWB Flash Program Area
3050ci, 3550ci, Checksum Error. A checksum error
4550ci, 5550ci occurred with the program of the fax
control PWB.
TASKalfa CS- C0840 Faults of RTC. The time is judged to go
3050ci, 3550ci, back based on the comparison of RTC
4550ci, 5550ci time and the current time, or five years or
more have passed.
TASKalfa CS- C0870 Fax Control PWB to Main PWB High

3050ci, 3550ci, Capacity Data Transfer Problem. High
4550ci, 5550ci capacity data transfer between fax control
performed after the specified number of
retries.
TASKalfa CS- C0900 Fax Software Incompatibility Detection

3050ci, 3550ci, Error. Incompatible fax control PWB is
4550ci, 5550ci installed.
TASKalfa CS- C0920 Fax File System Error. The backup data
3050ci, 3550ci, is not retained for file system abnormality
4550ci, 5550ci of flash memory of the fax control PWB.
TASKalfa CS- C0970 12V Power Down Detect. Power is

3050ci, 3550ci, disconnected during sleeping.
4550ci, 5550ci
TASKalfa CS- C0980 24V Power Down Detect. 24V
3050ci, 3550ci, disconnection signal is detected for 1 sec,
4550ci, 5550ci and 12V disconnection signal is not
detected.
TASKalfa CS- C1000 MP Tray Lift Motor Error. After the MP lift
3050ci, 3550ci, motor is driven, the ON status of the MP
4550ci, 5550ci lift sensors 1 & 2 cannot be detected for
1.5 sec.
TASKalfa CS- C1010 Cassette #1 Lift Motor Error. When
3050ci, 3550ci, cassette 1 is inserted, lift sensor 1 does
4550ci, 5550ci not turn on within 12 sec of lift motor 1
turning On. Error is recorded after (4)
successive attempts. The lock signal of
the motor is detected continuously for 1
sec.
TASKalfa CS- C1020 Cassette #2 Lift Motor Error. When

3050ci, 3550ci, cassette 2 is inserted, lift sensor 2 does
4550ci, 5550ci not turn on within 12 sec of lift motor 2
turning On. Error is recorded after (4)
successive attempts. The lock signal of
the motor is detected continuously for 1
sec.
TASKalfa CS- C1030 PF-730 Optional Cassette #3 Lift Motor

3050ci, 3550ci, Error. When cassette 3 is inserted, PF lift
4550ci, 5550ci sensor 1 does not turn on within 12 sec of
lift motor 1 turning On. Error is detected
after (5) successive repetitions. Lift
detected exceeding 1 sec during driving
the motor or (5) successive repetitions,
except during the first 1 second of
operation.

3050ci, 3550ci, Error. When cassette 4 is inserted, PF lift
lift motor 1 turning On. Error is detected
operation.
3050ci, 3550ci, Error. When cassette 5 is inserted, SM lift
lift motor turning On. Error is detected
operation.
TASKalfa CS- C1060 PF-730 or PF-740 Optional Cassette #6

3050ci, 3550ci, Lift Motor Error. When cassette 6 is
4550ci, 5550ci inserted, PF lift sensor 1 does not turn on
within 12 sec of lift motor 1 turning On.
Error is detected after (5) successive
repetitions. Lift overcurrent protective
monitor signal is detected exceeding 1
sec during driving the motor or (5)
successive repetitions, except during the
first 1 second of operation.
TASKalfa CS- C1070 PF-730 or PF-740 Optional Cassette #7

3050ci, 3550ci, Lift Motor Error. When cassette 7 is
monitor signal is detected exceeding 1
sec during driving the motor or (5)
TASKalfa CS- C1100 PF-740 Optional Large Capacity Feeder
3050ci, 3550ci, (Left) Lift Motor Error. When cassette 3 is
monitor signal is detected exceeding
500ms during driving the motor or (2)
TASKalfa CS- C1110 PF-740 Optional Large Capacity Feeder

3050ci, 3550ci, (Right) Lift Motor Error. When cassette 4
4550ci, 5550ci is inserted, PF lift sensor 2 does not turn
on within 12 sec of lift motor 1 turning On.
monitor signal is detected exceeding
500ms during driving the motor or (2)
TASKalfa CS- C1140 PF-770 Side Deck Lift Motor Error. When
3050ci, 3550ci, cassette 5 is inserted, SD lift sensor does
4550ci, 5550ci not turn on within 30 sec of lift motor
turning On. The lock signal of the motor is
detected continuously for 200ms.
TASKalfa CS- C1250 PF-780 Side Multi-tray (SM) Multi Feed

3050ci, 3550ci, Sensor Communication Error. A
4550ci, 5550ci communication error is detected (3) times
in succession.
3050ci, 3550ci, Sensor Error. The SM multifeed sensor
4550ci, 5550ci has signalled the presence of paper for
10ms continuously.

3050ci, 3550ci, Sensor Backup Error. When writing the
4550ci, 5550ci data, read and write data does not match
(3) times in succession.
TASKalfa CS- C1710 PF-780 Side Multi-tray (SM) Incompatible
3050ci, 3550ci, Detection Error. The side multi tray has
4550ci, 5550ci been installed with a device to which it is
compatible.
TASKalfa CS- C1720 Paper Feeder Incompatible Error. The

3050ci, 3550ci, paper feeder has been installed with a
4550ci, 5550ci device to which it is incompatible.
TASKalfa CS- C1800 PF-730 or PF-740 Paper Feeder

3050ci, 3550ci, Communication Error. A communication
4550ci, 5550ci error with the paper feeder is detected
(10) consecutive times.
TASKalfa CS- C1810 PF-780 Side Multi Tray Communication

3050ci, 3550ci, Error. A communication error with the
4550ci, 5550ci paper feeder is detected (10) consecutive
times.
TASKalfa CS- C1820 PF-770 Side Deck Communication Error.

3050ci, 3550ci, A communication error with the paper
4550ci, 5550ci feeder is detected (10) consecutive times.
TASKalfa CS- C1900 PF-730 or PF-740 Paper Feeder

3050ci, 3550ci, EEPROM Error. Write data & Read data
4550ci, 5550ci are not in agreement three times
consecutively.
TASKalfa CS- C1910 PF-780 Side Multi Tray EEPROM Error.
3050ci, 3550ci, Write data & Read data are not in
4550ci, 5550ci agreement three times consecutively.
TASKalfa CS- C1920 PF-770 Side Deck EEPROM Error. Write

3050ci, 3550ci, data & Read data are not in agreement
4550ci, 5550ci three times consecutively.
TASKalfa CS- C1950 Transfer Belt Unit EEPROM Error. No

3050ci, 3550ci, reponse is issued from the device in
4550ci, 5550ci reading/writing exceeding 5ms, (5) times
from two locations occurs (8) times
successively.
TASKalfa CS- C2101 Developing Motor K Error. The rated
3050ci, 3550ci, speed achievement signal does not turn
4550ci, 5550ci to L (low) within 5 sec of motor activation.
The rated speed achievement signal is at
the H (high) level for 5 sec continuously
after motor speed is stabilized.
TASKalfa CS- C2102 Developing Motor CMY Error. After

3050ci, 3550ci, developer motor CMY is driven, the ready
4550ci, 5550ci signal does not turn to L within 5 sec.
After developer motor CMY is stabilized,
the ready signal is at the H level for 5 sec
continuously.
TASKalfa CS- C2201 Drum Motor K Steady-State Error. After

3050ci, 3550ci, drum motor K is stabilized, the ready
4550ci, 5550ci signal is at the H level for 5 sec
continuously.
TASKalfa CS- C2202 Drum Motor CMY Steady-State Error.

3050ci, 3550ci After drum motor CMY is stabilized, the
ready signal is at the H level for 5 sec
continuously.
TASKalfa CS- C2202 Drum Motor C Steady-State Error. After

4550ci, 5550ci drum motor C is stabilized, the ready
signal is at the H level for 5 sec
continuously.
TASKalfa CS- C2203 Drum Motor M Steady-State Error. After

4550ci, 5550ci drum motor M is stabilized, the ready
continuously.
TASKalfa CS- C2204 Drum Motor Y Steady-State Error. After

4550ci, 5550ci drum motor Y is stabilized, the ready
continuously.
TASKalfa CS- C2211 Drum Motor K Startup Error. Drum motor
3050ci, 3550ci, K does not stablilize speed within 5 sec of
4550ci, 5550ci activation.
TASKalfa CS- C2212 Drum Motor C Startup Error. Drum motor

4550ci, 5550ci C does not stablilize speed within 5 sec of
activation.
TASKalfa CS- C2213 Drum Motor M Startup Error. Drum motor

4550ci, 5550ci M does not stablilize speed within 5 sec
of activation.
TASKalfa CS- C2214 Drum Motor Y Startup Error. Drum motor

4550ci, 5550ci Y does not stablilize speed within 5 sec of
activation.
TASKalfa CS- C2300 Fuser Motor Error. After fuser motor is

3050ci, 3550ci, driven, the ready signal does not turn to L
4550ci, 5550ci within 2 sec. After fuser motor is
stabilized, the read signal is at the H level
for 1 sec continuously.
TASKalfa CS- C2550 Paper Feed Motor Error. After paper feed
3050ci, 3550ci, motor is driven, the ready signal does not
4550ci, 5550ci turn to L within 2 sec. After paper feed
motor is stabilized, the ready signal is at
H level for 1 sec continuously.
TASKalfa CS-250ci, C2600 PF-720 & PF 760 Paper Conveying Motor

300ci, 400ci, 500ci Error. Lock signal exceeds 450ms.
TASKalfa CS-250ci, C2700 Color Release Motor Error. After driving of

300ci, 400ci, 500ci the color release motor starts, the error
signal is not at high for (4) sec
continuously. After driving of the color
release motor starts, the release signal
does not go low within (5) sec.
TASKalfa CS-250ci, C2810 Waste Toner Motor Error. After driving of
300ci, 400ci, 500ci the waste toner motor starts, the error
signal is not high for (2) sec continuously.
TASKalfa CS-250ci, C2812 Transfer Waste Toner Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, C2950 Motor Control PWB Communication

300ci, 400ci, 500ci Error. A communication error from the
motor control PWB is detected (10) times
in succession. May be accompanied by
poor color registration.
TASKalfa CS-250ci, C3100 Scanner Carriage Problem. Scanner

300ci, 400ci, 500ci home position is not detected at
contact glass.
TASKalfa CS-250ci, C3200 Exposure Lamp Problem. Input value at

300ci, 400ci, 500ci the time of exposure lamp illumination
does not exceed the threshold value
within (5) sec.
TASKalfa CS-250ci, C3210 CIS Lamp Problem. Input value at the

300ci, 400ci, 500ci time of CIS lamp illumination does not
exceed the threshold value within (5) sec.
TASKalfa CS-250ci, C3300 Optical System (AGC) Problem. After

300ci, 400ci, 500ci AGC correct input is not obtained at the
CCD.
TASKalfa CS-250ci, C3310 CIS (AGC) Problem. After AGC correct

300ci, 400ci, 500ci input is not obtained at the CIS.
TASKalfa CS-250ci, C3500 Communication Error Between Scanner

300ci, 400ci, 500ci and ASIC.
TASKalfa CS-250ci, C3900 ISC PWB Backup Memory Read/Write

300ci, 400ci, 500ci Problem. Read & Write data does not
match.
TASKalfa CS-250ci, C3910 ISC PWB Backup Memory Data Problem.
300ci, 400ci, 500ci Data in a specified area of the backup
values.
TASKalfa CS-250ci, C4000 Polygon Motor Synchronization Problem.
300ci, 400ci, 500ci The rated speed achievement signal
doesn't go low withing 48 sec of polygon
motor activation.
TASKalfa CS-250ci, C4010 Polygon Motor Steady-State Problem.

300ci, 400ci, 500ci The rated achievement signal turns to
TASKalfa CS-250ci, C4100 BD Initialization Problem. At initialization,

300ci, 400ci, 500ci ASIC of the engine PWB detects a beam
detect error for 1 sec after polygon motor
activation.
TASKalfa CS-250ci, C5101 Main High Voltage K Error. Abnormality of

300ci, 400ci, 500ci the K charge roller is detected during Vpp
adjustment.
TASKalfa CS-250ci, C5102 Main High Voltage C Error. Abnormality of

300ci, 400ci, 500ci the C charge roller is detected during Vpp
adjustment.
TASKalfa CS-250ci, C5103 Main High Voltage M Error. Abnormality of

300ci, 400ci, 500ci the M charge roller is detected during Vpp
adjustment.
TASKalfa CS-250ci, C5104 Main High Voltage Y Error. Abnormality of

300ci, 400ci, 500ci the Y charge roller is detected during Vpp
adjustment.

300ci, 400ci, 500ci detected less than the Ready indication
temperature for 90 sec during warmup.
Thermistor1 detected less than
133C/266F for 5 sec during standby.
Thermistor1 does not reach 75C/167F for
30 sec during warmup.
TASKalfa CS-250ci, C6010 Abnormally High Fuser Thermistor

300ci, 400ci, 500ci Temperature. The fuser abnormally high
TASKalfa CS-250ci, C6020 Abnormally High Fuser Thermistor 1
TASKalfa CS-250ci, C6030 Fixing Thermistor 1 Break Error.

300ci, 400ci, 500ci Thermistor1 does not detect temperature
rise of 1C/1.8F for 10 sec. When the
difference between thermistor1 and
thermistor2 becomes 100C/212F or
more.
TASKalfa CS-250ci, C6040 Fixing Heater Error. Thermistor1 detects

300ci, 400ci, 500ci temperature change of 20C/36F for
160ms, 100 times or more since the
power is turned On.
TASKalfa CS-250ci, C6050 Abnormally Low Fuser Thermistor1

300ci, 400ci, 500ci Temperature. During printing the
temperature at the heat roller is lower
than 100C/212F for 1 sec continuously.

300ci, 400ci, 500ci detected less than 100C/212F for 120
TASKalfa CS-250ci, C6120 Abnormal High Fuser Thermistor2

TASKalfa CS-250ci, C6130 Fuser Thermistor2 Break Error.

300ci, 400ci, 500ci Thermistor2 detected less than 30C/86F
for 45 sec during driving.
TASKalfa CS-250ci, C6200 Fuser Heater 1 Edge Break. During
300ci, 400ci, 500ci warmup thermistor1 does not detect a
rise of 1C/1.8F for 10 sec. Thermistor1
does not reach 90C/194F after 30
seconds during warmup.
TASKalfa CS-250ci, C6220 Abnormally High Fuser Thermistor1 Edge

300ci, 400ci, 500ci Temperature. Fuser temperature exceeds
250C/482F for 1 sec.
TASKalfa CS-250ci, C6230 Fuser Thermistor1 Edge Break Error.

300ci, 400ci, 500ci Fuser thermistor1 detects 40C/104F or
lower for 30 sec.
TASKalfa CS-250ci, C6400 Zero-Cross Signal Error. While fuser
300ci, 400ci, 500ci heater On/Off control is performed, the
TASKalfa CS-250ci, C6410 Fuser Unit Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the fuser unit is detected.
TASKalfa CS-250ci, C7000 Toner Motor Problem. After activation of

300ci, 400ci, 500ci the toner motor the error signal is not high
for 500ms continuously.
TASKalfa CS-250ci, C7100 Toner Container Motor Error. The rate

300ci, 400ci, 500ci speed acheivement signal does not go
low within 2 sec of toner container motor
activation. The rated speed achievement
signal does not go high for 1 sec after the
toner container motor speed is stabilized.
TASKalfa CS-250ci, C7101 Toner Sensor K Problem. Toner sensor

TASKalfa CS-250ci, C7102 Toner Sensor C Problem. Toner sensor

TASKalfa CS-250ci, C7103 Toner Sensor M Problem. Toner sensor

TASKalfa CS-250ci, C7104 Toner Sensor Y Problem. Toner sensor

TASKalfa CS-250ci, C7200 Broken Internal Thermistor Wire. An

TASKalfa CS-250ci, C7210 Short-Circuited Internal Thermistor. An

TASKalfa CS-250ci, C7240 Broken Internal Thermistor2 Wire. An

TASKalfa CS-250ci, C7250 Short-Circuited Internal Thermistor2. An
TASKalfa CS-250ci, C7401 Developing Unit K Type Mismatch

BK is detected.
TASKalfa CS-250ci, C7402 Developing Unit C Type Mismatch

C is detected.
TASKalfa CS-250ci, C7403 Developing Unit M Type Mismatch

M is detected.
TASKalfa CS-250ci, C7404 Developing Unit Y Type Mismatch

Y is detected.
TASKalfa CS-250ci, C7411 Drum Unit K Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the drum unit BK is detected.
TASKalfa CS-250ci, C7412 Drum Unit C Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the drum unit C is detected.
TASKalfa CS-250ci, C7413 Drum Unit M Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the drum unit M is detected.
TASKalfa CS-250ci, C7414 Drum Unit Y Type Mismatch Problem.

300ci, 400ci, 500ci Absence of the drum unit Y is detected.
TASKalfa CS-250ci, C7420 Transfer Belt Unit Type Mismatch

300ci, 400ci, 500ci Problem. Absence of the transfer belt unit
is detected.
TASKalfa CS-250ci, C7800 Broken External Thermistor Wire. An

TASKalfa CS-250ci, C7901 Drum K EEPROM Error. No response is

successively.
TASKalfa CS-250ci, C7902 Drum C EEPROM Error. No response is
successively.
TASKalfa CS-250ci, C7903 Drum M EEPROM Error. No response is

successively.
TASKalfa CS-250ci, C7904 Drum Y EEPROM Error. No response is

successively.
TASKalfa CS-250ci, C7911 Developing Unit K EEPROM Error. No

successively.
TASKalfa CS-250ci, C7912 Developing Unit C EEPROM Error. No

successively.
TASKalfa CS-250ci, C7913 Developing Unit M EEPROM Error. No
successively.
TASKalfa CS-250ci, C7914 Developing Unit Y EEPROM Error. No

successively.
TASKalfa CS-250ci, C7950 High Voltage Control PWB Error. A

300ci, 400ci, 500ci communication error from the high
voltage control PWB is detected (10)
times successively.
TASKalfa CS-250ci, C8020 PH-5A Punch Motor Problem. The lock
300ci, 400ci, 500ci signal of the punch motor is detected
activation.
TASKalfa CS-250ci, C8030 DF-780 Tray Upper Limit Detection
300ci, 400ci, 500ci Problem. When tray elevation motor
TASKalfa CS-250ci, C8040 DF-780 Belt Problem. The belt sensor

300ci, 400ci, 500ci does not turn On/Off within a specified

Jam 88.
TASKalfa CS-250ci, C8070 DF-760 Internal Tray Communication

300ci, 400ci, 500ci Error. The connection is detected, but
internal tray.
TASKalfa CS-250ci, C8140 DF-760 Main Tray Problem. Main tray is

300ci, 400ci, 500ci not detected in not detected by main tray
ascent.
TASKalfa CS-250ci, C8140 DF-780 Tray Elevation Motor Problem.

300ci, 400ci, 500ci Tray lower limit sensor or paper suface
sensor1 or sensor2 cannot be detected
as On within 10 sec of tray elevation
motor activation.

88.

88.
TASKalfa CS-250ci, C8210 DF-780 Stapler Problem. Jam 88

300ci, 400ci, 500ci indication.

TASKalfa CS-250ci, C8230 DF-760 Stapler Motor Problem. Jam 82 is

300ci, 400ci, 500ci indicated.
TASKalfa CS-250ci, C8300 BF-720 Centerfold Unit Communiation

300ci, 400ci, 500ci Error. Although the connection is

1000ms.
TASKalfa CS-250ci, C8320 BF-720 Centerfold Paper Conveying Belt

300ci, 400ci, 500ci Motor Problem. During initial rotations
2500ms.

motor 2 activation.
TASKalfa CS-250ci, C8330 BF-720 Blade Motor Problem. During

300ci, 400ci, 500ci initial rotations home position is not
motor 1 activation.
TASKalfa CS-250ci, C8340 BF-720 Centerfold Staple Motor Problem.

300ci, 400ci, 500ci Jam 89.

1000ms.
TASKalfa CS-250ci, C8350 DF-780 Roller Motor Problem. The roller

specified time of roller motor activation.
TASKalfa CS-250ci, C8360 BF-720 Centerfold Main Motor Problem.

300ci, 400ci, 500ci The motor lock signal is detected for
TASKalfa CS-250ci, C8360 DF-780 Slide Motor Problem. The slide

specified time of slide motor activation.
TASKalfa CS-250ci, C8440 DF-780 Sensor Adjusting Problem. The

300ci, 400ci, 500ci paper entry sensor cannot be adjusted
TASKalfa CS-250ci, C8460 DF-780 EEPROM Problem. Reading from

300ci, 400ci, 500ci or writing to the finisher EEPROM cannot
be performed.
TASKalfa CS-250ci, C8500 MT-720 Communication Error. The

300ci, 400ci, 500ci connection is detected, but
mailbox.
TASKalfa CS-250ci, C8510 MT-720 Drive Motor Problem. The motor
300ci, 400ci, 500ci lock signal is detected for more than
500ms during mailbox drive motor
activation.
TASKalfa CS-250ci, C8800 DF-760 Document Finisher
300ci, 400ci, 500ci Communication Error. A communication
error from the document finisher is
detected (10) times successively.
TASKalfa CS-250ci, C8900 DF-760 Backup Memory Data Problem.

TASKalfa CS-250ci, C8910 PH-5A Backup Memory Data Problem.

TASKalfa CS-250ci, C8930 BF-720 Backup Memory Data Problem.

TASKalfa CS-250ci, C9000 DP-750/DP-760 Communication Problem.

300ci, 400ci, 500ci A communication error is detected.
TASKalfa CS-250ci, C9040 DP-750/DP-760 Lift Motor Ascention

300ci, 400ci, 500ci Error. The tray upper limit switch does not
activation.
TASKalfa CS-250ci, C9050 DP-750/DP-760 Lift Motor Descent Error.

300ci, 400ci, 500ci The tray lower limit switch does not turn
On within 2 sec of DP lift motor activation.
TASKalfa CS-250ci, C9060 DP-750/DP-760 EEPROM Error. Read

300ci, 400ci, 500ci and write data does not match. Data in
the specified ara of the backup memory

300ci, 400ci, 500ci DP & SHD. A communication error is
detected.
300ci, 400ci, 500ci DP & CIS. A communication error is
detected.
300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci
300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci



300ci, 400ci, 500ci

300ci, 400ci, 500ci




300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

300ci, 400ci, 500ci

TASKalfa CS-250ci, CF515
300ci, 400ci, 500ci
TASKalfa CS-250ci, CF526 System Error:

300ci, 400ci, 500ci

TASKalfa CS-250ci, F000 Operation Panel PWB Communication
300ci, 400ci, 500ci Error.
TASKalfa CS-250ci, F040 Engine PWB Communication Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, F041 Scanner PWB Communication Error.
300ci, 400ci, 500ci
TASKalfa CS-250ci, F050 Engine ROM Checksum Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, F090 Fax Control PWB Communication Error.

300ci, 400ci, 500ci
TASKalfa CS-250ci, E00000 or U00000 Fax Communication Error: No response

300ci, 400ci, 500ci or line busy after the set number of
redials.
300ci, 400ci, 500ci was interruped by a press of the
Stop/Clear key.
TASKalfa CS-250ci, E00200 or U00200 Fax Communication Error: Reception was
300ci, 400ci, 500ci interrupted by a press of the Stop/Clear
key.
300ci, 400ci, 500ci paper on the destination unit has run out
during reception.
TASKalfa CS-250ci, E00420 or U00420 Fax Communication Error: A relay request

300ci, 400ci, 500ci was received from the host center but

300ci, 400ci, 500ci based relay reception was interrupted
TASKalfa CS-250ci, E00430 or U00430 Fax Communication Error: Polling request

300ci, 400ci, 500ci (confidential or reverse polling) was


registered.

box ID number.


300ci, 400ci, 500ci polling request was received but data was


encryption.


being accessed.

not registered.

being accessed.


300ci, 400ci, 500ci destination transmitter disconnected

registered.
TASKalfa CS-250ci, E00460 or U00460 Fax Communication Error: Ecrypted

300ci, 400ci, 500ci reception request was received but
TASKalfa CS-250ci, E00462 or U00462 Fax Communication Error: Ecryption

TASKalfa CS-250ci, E00500 or U00500 Fax Communication Error: Multiple

300ci, 400ci, 500ci communication was interrupted and the
after interruption.
TASKalfa CS-250ci, E00600 or U00600 Fax Communication Error: The document

300ci, 400ci, 500ci processor cover is open.
TASKalfa CS-250ci, E00601 or U00601 Fax Communication Error: Document jam
300ci, 400ci, 500ci or the document length exceeds the
maximum.
TASKalfa CS-250ci, E00602 or U00602 Fax Communication Error: Image
300ci, 400ci, 500ci scanning section problem

300ci, 400ci, 500ci feed.
TASKalfa CS-250ci, E00604 or U00604 Fax Communication Error: Document

300ci, 400ci, 500ci length exceeded the limit of the bitmap
memory capacity.

300ci, 400ci, 500ci section cover open.

300ci, 400ci, 500ci paper jam.
TASKalfa CS-250ci, E00613 or U00613 Fax Communication Error: Image writing

300ci, 400ci, 500ci section problem.
TASKalfa CS-250ci, E00614 or U00614 Fax Communication Error: Nearly empty

300ci, 400ci, 500ci of recording paper.
TASKalfa CS-250ci, E00615 or U00615 Fax Communication Error: Empty of

300ci, 400ci, 500ci recording paper.
TASKalfa CS-250ci, E00620 or U00620 Fax Communication Error: Copier fixing

300ci, 400ci, 500ci unit problem.
TASKalfa CS-250ci, E00622 or U00622 Fax Communication Error: Copier drive

300ci, 400ci, 500ci motor problem.
TASKalfa CS-250ci, E00655 or U00655 Fax Communication Error: CTS was not
300ci, 400ci, 500ci activated after RTS due to a modem
error.
TASKalfa CS-250ci, E00656 or U00656 Fax Communication Error: Data was not
300ci, 400ci, 500ci transmitted after CTS was activated due
to a modem error.
TASKalfa CS-250ci, E00670 or U00670 Fax Communication Error: Power was cut
300ci, 400ci, 500ci off during communication.
TASKalfa CS-250ci, E00677 or U00677 Fax Communication Error: There was no

300ci, 400ci, 500ci file to transmit in the memory
transmission mode.
TASKalfa CS-250ci, E00690 or U00690 Fax Communication Error: System error.
300ci, 400ci, 500ci

300ci, 400ci, 500ci transmission error occurred in G3 mode,
signal.
300ci, 400ci, 500ci transmission error re-occurred in G3
mode.
300ci, 400ci, 500ci reception error occurred in G3 mode. An

300ci, 400ci, 500ci reception error occurred in G3 mode. A











of our make).



was exceeded (ECM).




(ECM).

signal reception.




TASKalfa CS-250ci, E010x45 or U01045 Fax Communication Error: Transmission

MPS signal.

EOM signal.
EOP signal.


units of our make).




(ECM).

(ECM).
(ECM).


(ECM).

during handshake.



reception.





unit.

DIS signal.

DTC (NSC) signal.

an FTT signal.







an MCF signal.

an RTP signal.
an RTN signal.

PIP signal.

PIN signal.


PPR signal (ECM).

















protocol).




reception.



V.34 mode.

signal.
TASKalfa CS-250ci, E01400 or U01400 Fax Communication Error: An invalid one-

300ci, 400ci, 500ci touch key was specified during
communication.
called in V.8 mode.
detected.


300ci, 400ci, 500ci communication error occurred before
detected.

detected.


300ci, 400ci, 500ci broadcast was refused by a relay station

300ci, 400ci, 500ci command failed because the destination
capability.
300ci, 400ci, 500ci command from a command station failed
specified.
300ci, 400ci, 500ci broadcast was requested to a relay
300ci, 400ci, 500ci based relay broadcast transmission failed


received.

300ci, 400ci, 500ci subaddress-based relay transmission

300ci, 400ci, 500ci was present in the destination unit when
TASKalfa CS-250ci, E03100 or U03100 Fax Communication Error: In reverse

300ci, 400ci, 500ci polling, although no original was set in the
complete.
300ci, 400ci, 500ci polling reception, data was not
destination unit.

TASKalfa CS-250ci, E03300 or U03300 Fax Communication Error: In polling

300ci, 400ci, 500ci reception from a unit of our make,
telephone number.
telephone number.
TASKalfa CS-250ci, E03400 or U03400 Fax Communication Error: Polling

300ci, 400ci, 500ci reception was interupted because of a

300ci, 400ci, 500ci polling reception, the confidential, the



300ci, 400ci, 500ci polling reception was interrupted because
box numbers.


300ci, 400ci, 500ci polling reception failed because the
destination unit.
TASKalfa CS-250ci, E03700 or U03700 Fax Communication Error: Interoffice

300ci, 400ci, 500ci confidential box specified for confidential
destination unit.
300ci, 400ci, 500ci subaddress-based transmission mode,


capability.
300ci, 400ci, 500ci based transmission faild because the
TASKalfa CS-250ci, E04200 or U04200 Fax Communication Error: In encrypted

300ci, 400ci, 500ci tranmission, the specified encryption box


did not agree.

300ci, 400ci, 500ci reception was interrupted because of a
TASKalfa CS-250ci, E05000 or U05000 Fax Communication Error: In

300ci, 400ci, 500ci transmission with a specified number, the

300ci, 400ci, 500ci check transmission or restricted


number.
TASKalfa CS-250ci, E09000 or U09000 Fax Communication Error: G3

300ci, 400ci, 500ci communication was attempted but failed
machine.
300ci, 400ci, 500ci broadcast was requested from a
during reception.
TASKalfa CS-250ci, E12000 or U12000 Fax Communication Error: In subaddress-
300ci, 400ci, 500ci based relay reception memory
overflowed.
TASKalfa CS-250ci, E12100 or U12100 Fax Communication Error: Relay was
300ci, 400ci, 500ci commanded but memory overflowed in

300ci, 400ci, 500ci overflowed during confidential reception.

300ci, 400ci, 500ci overflowed in subaddress-based

transmission.
300ci, 400ci, 500ci overflowed during memory reception.

transmission.

300ci, 400ci, 500ci transmission failed because a decoding
error occurred.

JBIG encoding.
TASKalfa CS-250ci, E19400 or U19400 Fax Communication Error: Reception

JBIG encoding.
TASKalfa CS-250ci, Send error. Job is Send Email Error: Host Name. SMTP
300ci, 400ci, 500ci cancelled. Press [End]. server name is not set. Error SMTP
1101 server name.
TASKalfa CS-250ci, Send error. Job is Send FTP Error: Host Name. Enter the
300ci, 400ci, 500ci cancelled. Press [End]. disable host name/IP address.
1101
TASKalfa CS-250ci, Send error. Job is Send Email Error: Username/Password.

300ci, 400ci, 500ci cancelled. Press [End]. User ID for the authentication is not
entered.
user/password.
300ci, 400ci, 500ci cancelled. Press [End]. Shared Name/Folder Name. Assign

300ci, 400ci, 500ci cancelled. Press [End]. Shared Name/Folder Name. Host name
1102 error.
300ci, 400ci, 500ci cancelled. Press [End]. Name. Domain name is not entered.
1103
300ci, 400ci, 500ci cancelled. Press [End]. Name. Connect to the folder which is not
300ci, 400ci, 500ci cancelled. Press [End]. Name. Assign disable folder path.
1103
TASKalfa CS-250ci, Send error. Job is Send Email Error: No Recipient Address.
300ci, 400ci, 500ci cancelled. Press [End]. The destination address is not specified.
1104
TASKalfa CS-250ci, Send error. Job is Send Email Error: Not Supported
300ci, 400ci, 500ci cancelled. Press [End]. Protocol. SMTP protocol is set to OFF.
1105
TASKalfa CS-250ci, Send error. Job is Send SMB Error: Not Supported Protocol.
300ci, 400ci, 500ci cancelled. Press [End]. SMB protocol is set to OFF.
1105
TASKalfa CS-250ci, Send error. Job is Send FTP Error: Not Supported Protocol.
300ci, 400ci, 500ci cancelled. Press [End]. FTP protocol is set to OFF.
1105
TASKalfa CS-250ci, Send error. Job is Send Email Error: No Sender Info.
300ci, 400ci, 500ci cancelled. Press [End]. Sender address is not entered.
1106
2101
300ci, 400ci, 500ci cancelled. Press [End]. Select [Other Authenticate] when
TASKalfa CS-250ci, Send error. Job is Send Email Error: Can Not Connect. The
300ci, 400ci, 500ci cancelled. Press [End]. specified server is not SMTP server.
2101
300ci, 400ci, 500ci cancelled. Press [End]. Enter the disable host name/IP address.
2101
300ci, 400ci, 500ci cancelled. Press [End]. Assign the wrong port number.
2101
2101
TASKalfa CS-250ci, Send error. Job is Send Email/ FTP Error: Cannot Connect
300ci, 400ci, 500ci cancelled. Press [End]. With Timeout. The server is unable to
2102 communicate.
TASKalfa CS-250ci, Send error. Job is Send FTP Error: Cannot Connect With
300ci, 400ci, 500ci cancelled. Press [End]. Timeout. Send the server which does not
TASKalfa CS-250ci, Send error. Job is Send Email/ SMB/ FTP Error: Response
300ci, 400ci, 500ci cancelled. Press [End]. Wait With Timeout. The server is unable
TASKalfa CS-250ci, Send error. Job is Send Email/ SMB/ FTP Error: Network
300ci, 400ci, 500ci cancelled. Press [End]. Transfer. Error occurs on the network.
2201
TASKalfa CS-250ci, Send error. Job is Send Email/FTP Error: Network Transfer
300ci, 400ci, 500ci cancelled. Press [End]. With Timeout. Error occurs on the
2202 network.
TASKalfa CS-250ci, Send error. Job is Send TWAIN Error: Network Transfer
TASKalfa CS-250ci, Send error. Job is Send Email/FTP Error: Response Wait
TASKalfa CS-250ci, Send error. Job is Send Email Error: Email Size Limit. The
300ci, 400ci, 500ci cancelled. Press [End]. size of the email attachment exceeds its
2204 limit.
TASKalfa CS-250ci, Send error. Job is Send Email/FTP Error: Server Response.
300ci, 400ci, 500ci cancelled. Press [End]. The server is error status.
3101
TASKalfa CS-250ci, Send error. Job is Send Email Error: Server Response.
300ci, 400ci, 500ci cancelled. Press [End]. Server setting is not authenticated
3101 normally.
TASKalfa CS-250ci, Send error. Job is Send Email Error: Not Found
300ci, 400ci, 500ci cancelled. Press [End]. Authentication Mechanism. Unsupported
found.
TASKalfa CS-250ci, Send error. Job is Send Software Error: Not Yet Connected.
TASKalfa CS-250ci, Send error. Job is Send Software Error: Already Connected.
TASKalfa CS-250ci, Send error. Job is Send SoftwareError: Not Yet Opened.
5103 handle.
TASKalfa CS-250ci, Send error. Job is Send Software Error: Already Opened.
5104 handle.
TASKalfa CS-250ci, Send error. Job is Send Software Error: Socket Create.
300ci, 400ci, 500ci cancelled. Press [End]. Unable to create a communication
7102 socket.
TASKalfa CS-250ci, Send error. Job is Send Software Error: Unknown Error.
300ci, 400ci, 500ci cancelled. Press [End]. Unable to determine the cause.
720f
TASKalfa CS-250ci, Send error. Job is Send Email/ SMB/ FTP/ TWAIN Error:
300ci, 400ci, 500ci cancelled. Press [End]. Page Max Count Over. The number of
TASKalfa CS-250ci, "Acceptable staple Is the acceptable staple count exceeded?

300ci, 400ci, 500ci count exceeded."
TASKalfa CS-250ci, "Add paper in cassette Is the indicated cassette out of paper?
300ci, 400ci, 500ci #."
TASKalfa CS-250ci, "Add paper to the multi- Is the paper of the specified size loaded
300ci, 400ci, 500ci purpose tray. ## size." in the multipurpose tray?
TASKalfa CS-250ci, "Add staples." Has the document finisher run out of
300ci, 400ci, 500ci staples?
TASKalfa CS-250ci, "Add toner [C][M][Y][K]"

300ci, 400ci, 500ci
TASKalfa CS-250ci, "Box Limit Exceeded." Document Box is full, and no further
300ci, 400ci, 500ci storage is available; Job is cancelled.
TASKalfa CS-250ci, "Cannot connect to

300ci, 400ci, 500ci Authentication Server."
TASKalfa CS-250ci, "Cannot duplex print on Did you select a paper size/type that
300ci, 400ci, 500ci this paper." cannot be duplex printed?
TASKalfa CS-250ci, "Cannot execute this Job is restricted by Job Accounting.

300ci, 400ci, 500ci job."
TASKalfa CS-250ci, "Cannot offset this Did you select a paper size that cannot
300ci, 400ci, 500ci paper." be offset (A3, B4, A5R, B6R, Folio,
TASKalfa CS-250ci, "Cannot send fax." Is there a dial tone when the Hook button
300ci, 400ci, 500ci is pressed?
TASKalfa CS-250ci, "Cannot send fax." Is Permitted Fax # or Permitted ID #

300ci, 400ci, 500ci registered correctly?
TASKalfa CS-250ci, "Cannot send fax." Has a communication error occurred?

300ci, 400ci, 500ci
TASKalfa CS-250ci, "Cannot staple at the Have you selected a position that cannot
300ci, 400ci, 500ci specified position." be stapled?
TASKalfa CS-250ci, "Cannot staple this Did you select a paper size/type that
300ci, 400ci, 500ci paper." cannot be stapled?
TASKalfa CS-250ci, "Check the cover." Are any covers open? Does the message
300ci, 400ci, 500ci indicate which cover is open?
TASKalfa CS-250ci, "Check the document Is the document processor open? Is the
300ci, 400ci, 500ci processor." top cover of the document processor
open?
TASKalfa CS-250ci, "Check the finisher." Is the document finisher set correctly?"
300ci, 400ci, 500ci
TASKalfa CS-250ci, "Clean the slit glass." Dirt has been identified on the slit glass.
300ci, 400ci, 500ci
TASKalfa CS-250ci, "Close Document Is the document processor cover open?

300ci, 400ci, 500ci Processor Cover."
TASKalfa CS-250ci, "Confidential document The machine identifies the document

300ci, 400ci, 500ci detected." guard pattern.
TASKalfa CS-250ci, "Failed to specify job Job accounting is not specified in the
300ci, 400ci, 500ci accounting." print driver.
TASKalfa CS-250ci, "Failed to store job

300ci, 400ci, 500ci retention data."
TASKalfa CS-250ci, "Fax box limit Fax box is full, and no further storage is
300ci, 400ci, 500ci exceeded." available.
TASKalfa CS-250ci, "Finisher tray is full of Is the acceptable storage capacity

300ci, 400ci, 500ci paper." exceeded for the document finisher tray?"
TASKalfa CS-250ci, "Hard Disk error. Job is An error has occurred on the hard disk.
300ci, 400ci, 500ci cancelled. Press [End]
##"
TASKalfa CS-250ci, "Incorrect account ID." The account ID# does not match.
300ci, 400ci, 500ci
TASKalfa CS-250ci, "Incorrect Login User

300ci, 400ci, 500ci Name or Password."
TASKalfa CS-250ci, "Job Accounting The print count exceeded the acceptable
300ci, 400ci, 500ci restriction exceeded." count restricted by Job Accounting.
TASKalfa CS-250ci, "Job Separator is full of Is the maximum capacity of the job
300ci, 400ci, 500ci paper." separator tray exceeded?
TASKalfa CS-250ci, "KPDL error." A PostScript error has occurred.

300ci, 400ci, 500ci
TASKalfa CS-250ci, "Machine Failure." An internal error has occurred.Make a

300ci, 400ci, 500ci note of the error code number displayed
TASKalfa CS-250ci, "Memory is full." Unable to continue the job, as the

300ci, 400ci, 500ci memory is used up."
TASKalfa CS-250ci, "Paper Jam. ###" Make a note of the jam location number
300ci, 400ci, 500ci displayed on the panel. Leave the
machine On.
TASKalfa CS-250ci, "Removable memory An error has occurred on the USB stick
300ci, 400ci, 500ci error." memory or Compact Flash memory.
TASKalfa CS-250ci, "Remove all originals in Are there any originals left in the
300ci, 400ci, 500ci the document document processor?
processor."
TASKalfa CS-250ci, "Replace all originals

300ci, 400ci, 500ci and press [Continue]."
TASKalfa CS-250ci, "Replace the waste The waste toner box is full.
300ci, 400ci, 500ci toner box."
TASKalfa CS-250ci, "Scanner memory is Scanning cannot be performed due to

300ci, 400ci, 500ci full." insufficient memory for the scanner. Is the
TASKalfa CS-250ci, "Set the waste toner The waste toner box is not installed
300ci, 400ci, 500ci box." correctly.
TASKalfa CS-250ci, "Staple jam." The location of the jam will be indicated
300ci, 400ci, 500ci on the panel. Leave the machine On.
TASKalfa CS-250ci, "System error. Turn the Make a note of the jam location number
300ci, 400ci, 500ci main power switch off displayed on the panel. See above.
and on."
TASKalfa CS-250ci, "The phone receiver is
300ci, 400ci, 500ci off the hook."
TASKalfa CS-250ci, "The removable Is the removable memory formatted by

300ci, 400ci, 500ci memory is not this machine?
formatted."
TASKalfa CS-250ci, "The source file is not The specified file is not found.
300ci, 400ci, 500ci found."
TASKalfa CS-250ci, "Top tray of the machine The exit tray at the top of the machine is
300ci, 400ci, 500ci is full of paper." full.
TASKalfa CS-250ci, "Unknown Toner

300ci, 400ci, 500ci Installed [C][M][Y][K]"
TASKalfa CS-250ci, "Warning low memory." Further scanning cannot be performed

300ci, 400ci, 500ci due to insufficient memory.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.
Off/On.

Off/On.

Off/On.

Off/On.
Off/On.

Off/On.

Off/On.
Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.











Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Off/On.

Off/On.

Off/On.

Off/On.

Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

Turn power Off/On.
Turn power Off/On.
Turn power Off/On.

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and not recorded.
and not recorded.
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and not recorded.
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and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
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and not recorded.
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and not recorded.
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and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.

and not recorded.

and not recorded.

and not recorded.
and not recorded.
and not recorded.
and not recorded.
and not recorded.
Service Checks
1) Repl fax card.

fax card.
1) Repl main PWB.
1) Repl main PWB.
1) Reseat firmware EEPROM, 2) Reload

firmware, 3) Repl engine PWB.

PWB, 3) Repl. engine PWB.

Division.

1) Reseat the signal cable to CIS & main

1) Power Off/On 2) Reseat YC1 & YC2 @
main PCB and connectors @ HDD, 3)
Reformat HDD, 4) Repl HDD, 5) Repl main
PWB.

1) Repl main PWB.

PWB.

main PWB.
1) Reseat YC8 & 9 @ main PWB, YC3 & 4

@ IFPWB, and YC1 & YC2 @ IFPWB, 2)
Repl fax control PWB, 3) Repl main PWB.

fax control PWB.
1) Replace power supply PWB.
1) Replace power supply PWB.

& YC12 @ relay PWB, YC17 & YC1 @ feed
PWB1, and YC6 @ engine PWB (for lift
motor), 3) Check for open motor coil. Repl lift
motor, 4) Repl Relay PWB, 5) Repl feed
PWB1, 6) Repl engine PWB.
& YC1 @ feed PWB 2, and YC4 @ engine
PWB (for lift motor), 3) Check for open motor
coil. Repl lift motor, 4) Repl feed PWB 2, 5)
Repl engine PWB.

& YC1 @ feed PWB 2, and YC4 @ engine
PWB (for lift motor), 3) Check for open motor
coil. Repl lift motor, 4) Repl feed PWB 2, 5)
Repl engine PWB.

connector YC7 @ PF main PWB, 3) Pinout
harnass, 4) Repl lift motor, 5) Repl PF main
PWB.

PWB.
connector YC5 @ SM main PWB, 3) Pinout
harnass, 4) Repl lift motor, 5) Repl SM main
PWB.

PWB.

PWB.
PWB.

PWB.

connector YC8 @ SD main PWB, 3) Pinout
harnass, 4) Repl lift motor, 5) Repl SD main
PWB.
1) Re-seat harness connectors from YC1 @

SM main PWB to YC19 @ engine PWB, 2)
Repl engine PWB, 3) Repl SM main PWB.
1) Re-seat connector YC11 @ SM main

PWB and SM multi feed sensor, 2) Repl SM
multi feed sensor, 3) Repl SM main PWB.
1) Re-seat connector YC11 @ SM main

PWB and SM multi feed sensor, 2) Repl SM
multi feed sensor, 3) Repl SM main PWB.
1) Install SM on a compatible device.
1) Install the paper feeder on a compatible

device.

and YC13 @ PF main PWB, 2) Pinout
harnass, 3) Repl PF main PWB, 4) Repl
engine PWB.

and YC1 @ SM main PWB, 2) Pinout
harnass, 3) Repl SM main PWB, 4) Repl
engine PWB.

and YC13 @ SD main PWB, 2) Pinout
harnass, 3) Repl SD main PWB, 4) Repl
engine PWB.

and YC13 @ PF main PWB, 2) Pinout
harnass, 3) Repl PF main PWB.

and YC1 @ SM main PWB, 2) Pinout
harnass, 3) Repl SM main PWB.

and YC13 @ SD main PWB, 2) Pinout
harnass, 3) Repl SD main PWB.
1) Reseat YC3 @ engine PWB, 2) Defective

transfer belt speed detection PWB. Repl
transfer belt unit.
for drive problems, 2) Reseat YC9 @ engine
PWB, YC3 & YC7 @ motor control PWB,
and developing motor K connector, 3) Check
that black developing unit turns/not seized, 4)
Repl developing motor K, 5) Repl engine
PWB.
1) Run sim U030 (DLP(CMY)) to check for

PWB, YC3 & YC7 @ motor control PWB,
and developer motor, 3) Repl developing
motor CMY, 4) Repl engine PWB.

@ engine PWB, YC3 & YC5 @ motor control
PWB and drum motor K, 3) Repl drum motor
K, 4) Repl motor control PWB, 5) Repl
engine PWB.

PWB and drum motor CMY, 3) Repl drum
motor CMY, 4) Repl motor control PWB, 5)
Repl engine PWB.

PWB and drum motor C, 3) Repl drum motor
C, 4) Repl motor control PWB, 5) Repl
engine PWB.

PWB and drum motor M, 3) Repl drum motor
M, 4) Repl motor control PWB, 5) Repl
engine PWB.

PWB and drum motor Y, 3) Repl drum motor
Y, 4) Repl motor control PWB, 5) Repl engine
PWB.
PWB and drum motor K, 3) Repl drum motor
K, 4) Repl motor control PWB, 5) Repl
engine PWB.

PWB and drum motor C, 3) Repl drum motor
C, 4) Repl motor control PWB, 5) Repl
engine PWB.

PWB and drum motor M, 3) Repl drum motor
M, 4) Repl motor control PWB, 5) Repl
engine PWB.

PWB and drum motor Y, 3) Repl drum motor
Y, 4) Repl motor control PWB, 5) Repl engine
PWB.
1) Run sim U030 (Fuser) to check for drive

problems, 2) Reseat YC6 @ engine PWB,
YC1 & YC18 @ Feed PWB1, and fuser
motor, 3) Repl fuser motor, 4) Repl engine
PWB.
1) Run sim U030 (Feed) to check for drive

problems, 2) Reseat YC4 @ engine PWB,
YC1 & YC2 @ feed PWB2, and paper feed
motor connector, 3) Repl paper feed motor,
4) Repl feed PWB2, 5) Repl engine PWB.

PWB, 3) Pinout harnass, 4) Repl PF paper
conveying motor, 5) Repl PF main PWB, 6)
Repl engine PWB.

@ engine PWB and motor connector, 3)
Pinout harnass, 4) Repl color release motor,
5) Repl engine PWB.
1) Unclog transfer waste toner augers. Re-

install plug. 2) Install Q&A mod regarding
springs. (elheather)
1) Reseat YC14 & YC15 @ engine PWB

and motor controller connectors, 2) Repl
motor control PWB, 4) Repl engine PWB.

& YC8 @ ISM PWB, HPS connector, &
scanner motor connector 3) Repl home
Repl ISM PWB, 6) Repl ISC PWB.
1) Reseat YC5 @ ISM PWB, 2) Reseat conn

@ inverter PWB, 3) Pinout harnass, 4) Adj
position of shading plate, 5) Repl lamp &
inverter PWB, 6) Repl ISM PWB, 7) Repl ISC
PWB, 8) Replace CCD PWB.
1) Reseat connectors on the ISM PWB & DP

drive PWB, 2) Reseat conn @ inverter PWB,
Repl DP driver PWB.
1) Reseat YC5 @ ISM PWB & inverter PWB

Repl ISM PWB, 4) Repl ISC PWB, 5) Repl
CCD PWB.
1) Reseat inverter PWB connectors, 2) Repl

PWB.
PWB, 2) Repl ISC PWB, 4) Repl CCD PWB.




1) Reseat or repl K charge roller unit.
1) Defective heater 1 or thermostat1 or

thermistor 1. Repl fuser unit, 2) Repl engine

PWB.
1) Defective thermistor 1. Repl fuser unit, 2)
PWB.

power supply PWB.

power supply PWB.
1) Defective heater 1. Repl fuser unit, 2) Repl



PWB.

power supply PWB.
1) Defective heater1 or thermistor1 or
thermostat1. Repl fuser unit, 2) Repl engine

PWB.

power supply PWB.
YC10 @ PSU, 3) Repl engine PWB, 3) Repl
PSU.
1) Reseat fuser unit. 2) Install the correct
type of fuser unit.

engine PWB.

@ engine PWB & toner container motor
connectors, 3) Run sim 030 to check if
remote signal YC26-A7 goes low. If yes, repl
toner container motor, 4) If no, repl engine
PWB.
1) Repl developing unit K, 2) Repl main front

1) Repl developing unit C, 2) Repl sub front

1) Repl developing unit M, 2) Repl sub front

1) Repl developing unit Y, 2) Repl sub front


Repl engine PWB.

Repl engine PWB.

engine PWB.
engine PWB.





unit.
unit.
unit.
unit.

the engine PWB.

drum unit K.
drum unit C.

drum unit M.

drum unit Y.

developing unit K.

developing unit C.
developing unit M.

developing unit Y.
1) Reseat YC30 @ engine PWB and high

voltage contol PWB connectors, 2) Repl high
voltage control PWB, 3) Repl engine PWB.

finisher main PWB.
1) Reseat upper limit sensor connector, 2)

Repl upper limit sensor, paper surface
sensor1 or sensor2, 3) Repl finisher main
PWB.
1) Reseat belt sensor & solenoid connectors,

2) Repl belt sensor, 3) Repl belt solenoid, 4)

PWB.
PWB.
1) Reseat YC1 & YC4 @ internal tray PWB,

YC6 & YC24 @ finisher main PWB, 2) Pinout
finisher main PWB.

limit detection sensors & main tray upper
surface detection sensor, 4) Repl main tray

limit sensor, paper surface sensor1 or
sensor2, 2) Reseat tray elevation motor

PWB.

PWB.
PWB.
main PWB.
staple relay PWB, 4) Repl finisher main
PWB.
stapler relay PWB connectors & stapler
motor connector, 2) Replace stapler motor, 3)
Repl stapler relay PWB, 4) Repl finisher main
PWB.
1) Reseat YC5 & YC20 @ finisher main

PWB, 2) Reseat YC1 & YC2 @ centerfold
main PWB, 3) Replace centerfold unit set
switch, 4) Repl centerfold main PWB, 5) Repl
finisher main PWB.




finisher main PWB.


connector, 2) Upgrade firmware to v. 3.02 or
newer, 3) Repl centerfold side registration
motor 1, 4) Repl centerfold main PWB, 5)
1) Reseat roller sensor & roller motor

connectors, 2) Repl roller sensor, 3) Repl
roller motor, 4) Repl finisher main PWB.

1) Reseat slide sensor & slide motor

connectors, 2) Repl slide sensor, 3) Repl
slide motor, 4) Repl finisher main PWB.

finisher main PWB.


finisher main PWB. 2) Upgrade firmware to v.
3.02 or newer, 3) Repl finisher main PWB, 4)
Repl engine PWB.

PWB. 2) Install EEPROM correctly, 3) Repl
finisher main PWB.

PWB.

PWB & YC5 @ finisher main PWB. 2) Install
EEPROM correctly 3) Repl centerfold main
PWB.
1) Reseat YC6 @ ISM PWB & DP connector,

2) Repl DP drive PWB, 3) Repl ISM PWB.


1) Reseat connectors @ DP drive PWB, 2)

Repl DP drive PWB.

SHD PWB.




version.

levels.

version.









(v. 3.00 or newer).

1) Reformat HDD.



version.
1) Upgrade firmware, 2) Repl main firmware

DIMM then upgrade firmware, 3) Repl main
PWB, 4) Repl main operation panel PWB.
1) Upgrade firmware using USB, only with

files pertaining to current model (delete non-
applicable files), 2) Repl main PWB, 3) Repl
engine PWB.
1) Repl main PWB, 2) Repl ISM PWB.
1) Repl engine PWB.
1) Repl main PWB.
Load paper.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

provider.
provider.

provider.

provider.

provider.

provider.

provider.

provider.

one-touch key.

provider.
provider.

provider.

provider.

provider.
provider.

provider.

provider.
provider.

provider.
Center.

page correctly.
[Domain@User].

name: @()!&#$%^~[]`


[Domain@User].



Command Center.

Command Center.

Command Center.

Center.





Command Center.

authentication.

authentication.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.
Power Off/On.


the MP tray.

Replace the appropriate toner container.





If no, check that the modular cord is

connected at both ends. Then check for local
phone service.
Register the Permitted Fax # or Permitted ID
#. See chapter 6 of the Fax Sys (Q)
Operaton Guide.
Select another available paper size/type


The scanned document is printed blank and





Enter the correct account ID#. See you Key


Cannot print any more This job is canceled.
Printing resumes.



the jammed paper.


processor.

Pres [Cancel] to cancel the job.
Replace the waste toner box. One is



the jammed staple.



If the toner container was taken from a

was displaying the "Add toner. [C][M][Y][K]"
message, ignore the message and use the
toner.

Wisecore 0xF330 Component: RIP. Category: RIP.
Recovery impossible error (CreatePrint
and return back value of API is indirect).
Wisecore 0xF331 Component: RIP. Category: RIP. Fail to

initialize.
Wisecore 0xF333 Component: RIP. Category: RIP. Access
failure to ME.
Wisecore 0xF335 Component: RIP. Category: RIP. Failure
to switch TASK.
Wisecore 0xF336 Component: RIP. Category: RIP. IOBL
process failure.
Wisecore 0xFB30 Component: Panel. Category: KI-Panel.
Failed to connect the communication of
the controller when starting up. Blue back
screen. Cannot enter maintenance mode.

Refused to connect the communication of

Time to start up request command (start
up request command could not be
received). Blue back screen. Cannot
enter maintenance mode.

Cut off of the communication with the
controller is detected - waiting to receive:
select () OK return, recv() RX data length
0. Blue back screen. Cannot enter
maintenance mode.
Time out for Response telegraphic
message (could not receive response
telegraphic message within a fixed time).
In case on not through httpd, this error
occurs (in case it does not become CGI
time out).

Received abusive command from
controller. At this moment, only the case
that unexpected command comes in
when wating for the startup request
command.

Connection error is detected when
message from the controller. select ()
function returned the error (other than
EINTR).

function returned the error.

Communication error is detected when
transferring (using UNIX domain)
response telegraphic message in the
panel. send() function returned the error
(other than EINTR).

Crucial error is detected when processing
receive/transfer of the response
telegraphic message from controller.
Failed to acquire semafo???
Wisecore 0xFB3A Component: Panel. Category: KI-Panel.

sending required response telegraphic
message from panel. send() function
returned the error (other than EINTR).
Service Bulletin "Welcome" display User data and installed software deleted
C031-2LC-0057 Jan unchanged after 3 min (or possibly corrupt, possibly after U024).
2012 30 sec
Wisecore CF000 Component: HDD. Failure to initialize with

"dbinit, hostif_stat_chg" comand.

300ci, 400ci, 500ci
Service Bulletin CF000 Operation panel-Main PWB comunication

C031-2LC-0057 Jan error. (Memory LED On? See #2)
2012
CS-3050, CS-4050, CF010 Main PWB Checksum Error/System Error.

main controller.
CS-3050, CS-4050, CF020 Memory Checksum Error/Operation

CS-5050 System Error.
CS-3050, CS-4050, CF030 Main PWB System Error.
CS-5050
CS-3050, CS-4050, CF040 Engine PWB Communication Error.
CS-5050
300ci, 400ci, 500ci
CS-3050, CS-4050, CF041 Scanner PWB Communication Error.

CS-5050
CS-3050, CS-4050, CF050 Engine ROM Checksum Error.
CS-5050
CS-3050, CS-4050, CF060 Engine RAM Error.
CS-5050
CS-3050, CS-4050, CF070 Flash ROM Error. Defective flash ROM
CS-5050 (which?).
CS-3050, CS-4050, CF080 Flash ROM Error (during download).
CS-5050 Defective flash ROM (which?).
CS-3050, CS-4050, CF090 Fax System M Communication Error.

CS-5050
Service Bulletin CF10x An error is detected at OS or some of
C031-2LC-0057 Jan device drivers.
2012
Service Bulletin CF11x An error is detected at OS or some of

C031-2LC-0057 Jan device drivers.
2012
Service Bulletin CF12x An error is detected at the Scan control

C031-2LC-0057 Jan section.
2012

300ci, 400ci, 500ci
Service Bulletin CF13x An error is detected at the Panel control

2012
Wisecore CF131 Component: PCM. Category: OS. Failure

to initialize with "dbinit, hostif_stat_chg"
comand.
Wisecore CF131 Component: PCM. Category: OS. Failure
to acquire Entity data with "dbinit,
hostif_stat_chg" comand.
Service Bulletin CF14x An error is detected at the Fax control
2012

300ci, 400ci, 500ci
Service Bulletin CF14A An error is detected at the Fax control
C031-2LC-0057 Jan section. KUIO error.
2012
CS-3050, CS-4050, CF14F Power Source Secondary Side

CS-5050 Error/Operation System Error. The
operation decomes unstable after
recovering the power supply fail
(brownout or power drop). Wall voltage is
unstable or the main power supply switch
was turned OFF/ON within 1 sec.
Wisecore CF14F Component: OS. Category: OS. Primary

supply voltage dropped off temporarily
and recovery operation was not stable. If
the input power supply voltage is not
stable of the Main SW is turned Off/On
quickly (about 1 second), this problem
occurs.
Service Bulletin CF14F An error is detected at the Fax control

C031-2LC-0057 Jan section. KUIO error.
2012
Service Bulletin CF15x An error is detected at the Authentication

C031-2LC-0057 Jan device control section. Card reader error.
2012
Service Bulletin CF17x An error is detected at the print data

C031-2LC-0057 Jan control section.
2012
Service Bulletin CF18x An error is detected at the Video control

2012
300ci, 400ci, 500ci

300ci, 400ci, 500ci
Service Bulletin CF19x An error is detected at the OS or some of

C031-2LC-0057 Jan the device drivers.
2012
Service Bulletin CF1Ax An error is detected at the OS or some of

2012
Service Bulletin CF1Bx An error is detected at the Security

C031-2LC-0057 Jan management section.
2012
Service Bulletin CF1Cx An error is detected at the File System

2012
Service Bulletin CF1C4 An error is detected at the File System

C031-2LC-0057 Jan management section, with HDD Security
2012 Kit installed.
Service Bulletin CF1Dx An error is detected at the Image memory

2012
Service Bulletin CF1D4 An error is detected at the Image memory

C031-2LC-0057 Jan management section, RAM allocation
2012 error.
Service Bulletin CF1Ex An error is detected at the OS or some of

2012
Service Bulletin CF1Fx An error is detected at the OS or some of

2012
Wisecore CF1FF Component: ScanSys. Category:
ScanSys. When the scanner scanning
parameter from the topside is in error.
Wisecore CF1FF Component: IPLogical. Category:

PrintSystem. Could not obtain instance of
Config, SystemStatus. Use below
mentioned class: ipl_search_output.cpp,
ipl_feeder_spec.cpp, outputcheck.cpp.
Wisecore CF1FF Component: Machine Configuration.

Category: PrintSystem. Could not obtain
instance of Config, SystemStatus. Use
below mentioned class:
machine_status_engine.cpp.
Wisecore CF1FF Component: OutputMission. Category:

PrintSystem. Increasing and decreasing
"Lib", in case that even if there is no
original available, tried to process
increasing & decreasing.

PrintSystem. In case to specify some
other value (indirect value) other than
single sided/duplex/forced duplex for
increasing & decreasing "Lib".

PrintSystem. In case of the address for
Job setting value structure is NULL.

PrintSystem. In case of the code for
output completion notice is indirect.

PrintSystem. When writing the original
information to the storage, in case to get
the reply back as [Other Error].

PrintSystem. In case to get the reply as
[Finisher out of order Error], [No Feeder
available in search] from Paper feed/eject
"Lib".
PrintSystem. In case to get the reply as
failure from rotation calculation "Lib".
Wisecore CF1FF Component: PrintSystem. Category:

PrintSystem. Could not obtain instance of
Config, SystemStatus. Use below
mentioned class: print_startup.cpp.
Wisecore CF1FF Component: SVI. Category: LioPanel.

Logical Error (In case of given parameter
is NULL).
Service Bulletin CF20x An error is detected at the OS or some of
2012
Service Bulletin CF21x An error is detected at the Image

C031-2LC-0057 Jan processing section. DDR2 memory
2012 check. A certain part of the memory may
be faulty. The frequency of failure
occurrence is dependent on the
frequency of access to the faulty bit. The
ASIC may be faulty if the memory is not.



FS-1128MFP CF223 unknown


300ci, 400ci, 500ci

300ci, 400ci, 500ci
Service Bulletin CF24x An error is detected at the System

C031-2LC-0057 Jan management section. DDR2 memory



Wisecore CF247 Component: ScanSys. Category:

ScanSys. Library Error inside of ScanSys.
Wisecore CF248 Component: UNKNOWN. Category:

UNKNOWN.
FS-1128MFP CF248 Component: UNKNOWN. Category:
UNKNOWN. Code present on with
Kyocera Barfode Font CF card installed.

Service Bulletin CF25x An error is detected at the Network
2012
Wisecore CF257 Component: LFM. Category: FaxSys.

KUIOLIB error. Poor contact at the fax
card card due to mis-installation.


300ci, 400ci, 500ci
Wisecore CF25F Component: LFM. Category: FaxSys.

Instance Check Error, Paramemter Error
from topside.
2012
Wisecore CF26F Component: PrintSys. Category:

PrintSys. It occurs when the error noticed
from VideoDriver. Use by Video_Driver
class: Function name, factor can be
found by the detail code.
CS-3050, CS-4050, CF26F Print System Other Errors. Bug of v.2.03B

CS-5050 has been fixed by v. 2.04A (Booklet >
Booklet Print).
300ci, 400ci, 500ci

2012

300ci, 400ci, 500ci

2012
2012
Service Bulletin CF2Ax An error is detected at the System

2012
Service Bulletin CF2Bx An error is detected at the Network

2012
Service Bulletin CF2Cx An error is detected at the Network

2012
Service Bulletin CF2Dx An error is detected at the Network

2012
Service Bulletin CF2Ex An error is detected at the Network

2012
Service Bulletin CF2Fx An error is detected at the Network

2012

2012

2012
2012
Wisecore CF320 Component: LioFax. Category: FaxSys.

An Observer Deletion Error occurred
during salvage process. Error received
from the method on EventManager or
message Tx.

Segment code for LioFax initialization is
different from "03KH".

Return address of Page class when doing
FAX Tx/Rx is other abnormal error. Entity
(Config, BOX, etc.) access error.

Entity parameter error.
In case that the time when Error came
back from LFM.
IOBL error.
At the time of KUIOLIB error,
CodeChange error, FaxLib error (Sender
recorde, Entity related error).
Wisecore CF32F Component: LioFax. Category: FaxSys.

Instance Check Error. Parameter Error
from topside.
Service Bulletin CF33x An error is detected at the Scan
2012
CS-3050, CS-4050, CF336 ?

CS-5050
300ci, 400ci, 500ci
Service Bulletin CF34x An error is detected at the Panel
2012
Service Bulletin CF35x An error is detected at the Print control

2012
Service Bulletin CF36x An error is detected at the Print

2012
Service Bulletin CF37x An error is detected at the Fax

C031-2LC-0057 Jan management section. KUIO error.
2012

300ci, 400ci, 500ci
Service Bulletin CF38x An error is detected at the

C031-2LC-0057 Jan Authentication/Permit management
2012 section.
Service Bulletin CF3Ax An error is detected at the Entity

2012
Service Bulletin CF3Bx An error is detected at the Entity

2012
Service Bulletin CF3Cx An error is detected at the Entity

2012
Service Bulletin CF3Dx An error is detected at the Entity

2012
Service Bulletin CF3Ex An error is detected at the Entity
2012
Service Bulletin CF3Fx An error is detected at the Entity

2012
Wisecore CF3FF Component: RIP. Category: RIP.

Other/System Crucial Error.
Service Bulletin CF40x An error is detected at the Entity
2012

2012

2012
Wisecore CF423 Component: FaxJOB. Category: FaxSys.

As the error came back at IF for
DocumentBox, JobInfo, Config Entity.
Wisecore CF423 Component: FaxJob. Category: FaxSys.

The error came back when accessing
(obtaining data, setting data) to below
Entity related: job_ent(JobModel,JobInfo),
config_ent, reservation,
account(certificate), document_box.
CS-3050, CS-4050, CF423 Fax System M Error. Wrong data or value

CS-5050 detected when the following function is
mis-installation.
CS-3050, CS-4050, CF423 Fax System M Error. The IF error detects

CS-5050 during system authentication from
ACT_Account_Manager. Or poor contact
at fax card due to mis-installation.
CS-2540, CS-3040, CF423 Fax System Error. Wrong data or value

CS-2560, CS-3060 detected when the following function is
mis-installation.
As the error came back when obtaining IF
for system authentication from
ACT_Account_Manager.

The date obtained from the below Entity
related is unexpected data:
job_ent(JobInfo).
The error came back for the IF of LioFax
observer addition/deletion.
Wisecore CF42F Component: FaxJob. Category: FaxSys.

As handing over of the NULL pointer in
the class occurred. As memory
reservation with new in heap domain is
failed: Assert for preventing from segment
drop off.
Wisecore CF42F Component: FaxJob. Category: FaxSys.

When generating the class, fail new at
obtaining data domain, soft logic error
(software bug).

2012
Wisecore CF433 Component: NetClient. Category:

ImageProcess. Entity Error.

ImageProcess. Entity Data Invalid.
ImageProcess. Other Library Error
(ImageLibrary, PageData,
EventManager).
Wisecore CF43F Component: NetClient. Category:

ImageProcess. Crucial (no memory,
invalid parameter, etc.).

2012
Wisecore CF441 Component: CreateScan. Category:

ImageProcess. Initialize Error.


ImageProcess. Middleware Error
(LioScanner error).

2012
Wisecore CF451 Component: CreatePrint. Category:
ImageProcess. Initialization Error.
CS-3050, CS-4050, CF433 CF434 CF437 HDD Image Process Error. Destruction of


ImageProcess. Entity Data Mismatch.
Wisecore CF45F Component: CreatePrint. Category:

ImageProcess. Other Error.
Service Bulletin CF46x An error is detected at the Print image

C031-2LC-0057 Jan process section.
2012
Wisecore CF460 Component: CreateBox (Memory Tx).
Category: ImageProcess. Unrecoverable
Error.
Wisecore CF463 Component: CreateBox (Memory Tx).

Category: ImageProcess. Entity Error.
Wisecore CF46F Component: CreateBox (Memory Tx).

Category: ImageProcess. Crucial (no
memory, invalid parameter, etc.).

Service Bulletin CF46F An error is detected at the Print image
2012
Service Bulletin CF47x An error is detected at the Image edit

C031-2LC-0057 Jan process control section.
2012
Wisecore CF470 Component: CreateFax. Category:

ImageProcess. Unrecoverable Error.
Wisecore CF473 Component: CreateFax. Category:
Wisecore CF47F Component: CreateFax. Category:

ImageProcess. Crucial (no memory,
invalid parameter, etc.).

2012
Wisecore CF484 Component: Edit. Category:

ImageProcess. Data Invalid (PageData).
Wisecore CF487 Component: Edit. Category:

ImageProcess. Other Library Error
(ImageLibrary).
Wisecore CF48F Component: Edit. Category:

ImageProcess. Crucial.

2012
Wisecore CF490 Component: Output(Fax). Category:
ImageProcess. Unrecoverable Error.


CS-3050, CS-4050, CF45F CF453 CF454 HDD Image Process Error. Destruction of
CF46F CF470 CF473 when selecting the keys for calling stored
CF47F CF484 CF487 copy or scanner job from a custom box.
CF48F CF490 CF493
CF494
Service Bulletin CF4Ax An error is detected at the Print image

2012
Service Bulletin CF4Cx An error is detected at the Print image

2012
Service Bulletin CF4Dx An error is detected at the Entity control

2012
Service Bulletin CF4Ex An error is detected at the Entity control

2012
Service Bulletin CF4Fx An error is detected at the Job control
2012
Service Bulletin CF50x An error is detected at the Fax control

2012
Service Bulletin CF51x An error is detected at the Job execution

2012

2012

2012
Wisecore CF530 Component: ReportEventService.

Category: RIP. Recovery impossible error:
Thread Create failed.
Wisecore CF530 Component:

SVCTL_FaxRx_Event_Control. Category:
KI Sc. As failed to obtain
EM_FaxRx_Ec_Event_Fax_Enable.

SVCTL_Reservation_Event_Control.
Category: KI Sc. As failed to notice the
event for
EM_Rsv_EC_op_Event_FaxJob_Ready.

SVCTL_Job_Start_Command. As JobInfo
giving to JSM_JobServiceManager is
NULL.
Wisecore CF533 Component: PJL. Category: RIP. Entity

error: when CLITICAL ERROR occurred
at ME access.
Wisecore CF533 Component: ReportEventService.
Category: RIP. Entity error: when
CLITICAL ERROR occurred at ME
access.
2012
Wisecore CF551 Component: MLPRN. Category: NetAppl.

Task generation error.
Wisecore CF551 Component: MLPRT. Category: NetAppl.
Task generation error.
Wisecore CF551 Component: EVR_LGS. Category:
NetAppl. Task generation error.
2012

2012
Service Bulletin CF58x An error is detected at the Service

2012

2012
Service Bulletin CF5Ax An error is detected at the Service

2012
Service Bulletin CF5Bx An error is detected at the Service

2012
Service Bulletin CF5Cx An error is detected at the Service

2012
Service Bulletin CF5Dx An error is detected at the Service

2012
Service Bulletin CF5Ex An error is detected at the Service

2012
Service Bulletin CF5Fx An error is detected at the Service

C031-2LC-0057 Jan execution section.
2012
Service Bulletin CF60x An error is detected at the Maintenance
2012
Service Bulletin CF61x An error is detected at the Report

C031-2LC-0057 Jan Compiling section.
2012
Wisecore CF610 Component: SSTUP. Category: OS. Error

in the SystemStartUp (Thread generation,
Entity data acquisition, DiskManager
operation).
CS-2540, CS-3040, CF610 Undefined.

CS-2560, CS-3060
CS-3050, CS-4050, CF610 System Start Error.

CS-5050
C031-2LC-0057 Jan execution section.
2012
Wisecore CF620 Component: EventManager. Category:

KM-Entity. Failed to obtain/receive event
from framework.
CS-2540, CS-3040, CF620 Unable to Print.

CS-2560, CS-3060


Unable to Load Files To CF Card.
Service Bulletin CF63x An error is detected at the Device control

2012
Wisecore CF630 Component: PowerManagement.

Category: OS. Failed to mount or
unmount during transition of the
condition.
2012

2012

2012

2012
Service Bulletin CF68x An error is detected at the Storage device

2012
Service Bulletin CF684 An error is detected at the Storage device

C031-2LC-0057 Jan control section. Overwrite error with HDD
2012 security kit.
Service Bulletin CF69x An error is detected at the Hypas control

2012
Service Bulletin CF6Ax An error is detected at the Hypas control

2012
Service Bulletin CF6Bx An error is detected at the Hypas control

2012
Service Bulletin CF6Cx An error is detected at the Hypas control

2012
Service Bulletin CF6Dx An error is detected at the External server

C031-2LC-0057 Jan management section. Fiery Option
2012 related.
Service Bulletin CF6Ex An error is detected at the External server

2012 related.
Service Bulletin CF6Fx An error is detected at the External server
2012 related.
Service Bulletin CF70x An error is detected at the External server

2012 related.

2012 related.
Wisecore CF710 Component: IIS. Category: NetApl.

Network file written error (inetd).
Wisecore CF713 Component: IIS. Category: NetApl. Entity

error (inetd).
2012 related.

Network file written error (services).

error (services).
2012 related.

Network file written error (snmpd).

error (snmpd).
2012 related.

error (hosts allow).
2012 related.

Network file written error (hostname).

error (hostname).
Network file written error (papd).

error (papd).
Network file written error (cups).

error (cups).
Network file written error (dhcclient).

error (dhcclient).
Network file written error (smb).

error (smb).
Wisecore CF7A0 Component: IIS. Category: NetApl.
Network file written error (netware).
Wisecore CF7A3 Component: IIS. Category: NetApl. Entity

error (netware).
Wisecore CF7B0 Component: IIS. Category: NetApl.
Network file written error (ipfilter).
Wisecore CF7B3 Component: IIS. Category: NetApl. Entity

error (ipfilter).
Wisecore CF7C0 Component: IIS. Category: NetApl.
Network file written error (ethermode).
Wisecore CF7C3 Component: IIS. Category: NetApl. Entity

error (ethermode).
Wisecore CF7D0 Component: IIS. Category: NetApl.
Network file written error (other).
Wisecore CF7D3 Component: IIS. Category: NetApl. Entity

error (other).
CS-3050, CS-4050, CF7D7 Readout Error of SSL (authentication
CS-5050 data).
CS-2560, CS-3060

CS-5050
Wisecore CFA10 Component: OS_TOOLS. Category: OS.
Error inside of hot plug detection thread,
overwritten thread (failed to issue the
event, failed to operate signal handler).

Failed to obtain memory size.

Access error to the Entity at master data
stored area component.

CF-DETECT OPEN error <0x07>.

CF-DETECT IOCTL error <0x08>.

CF-DETECT CLOSE error <0x09>.

AES conversion OPEN error <0x0a>.

AES conversion IOCTL error <0x0b>.

AES conversion CLOSE error <0x0c>.

AES conversion command return value
error <0x0d>.

Message queue creation error <0x15>.

Message queue Tx error <0x16>.

Message queue Rx error <0x17>.
Message queue deletion error <0x18>.

Event Tx error <0x19>.
CS-3050, CS-4050, CFA3E Component: OS_TOOLS.

CS-5050
Access error to the Entity at USB
activation component.
Wisecore CFB00 Component: Panel. Category: KI-Panel.

Netfront error (SLIM_E_GENERIC).

Netfront error
(SLIM_HTTP_E_DNS_INVAL).
Netfront error
(SLIM_HTTP_E_DNS_NOSERVER).

Netfront error
(SLIM_HTTP_E_DNS_TIMEDOUT).

Netfront error
(SLIM_HTTP_E_DNS_NOTFOUND).

Netfront error
(SLIM_HTTP_E_TCP_OPEN).
Netfront error
(SLIM_HTTP_E_TCP_CONNECT).
Netfront error
(SLIM_HTTP_E_TCP_READ).
Netfront error
(SLIM_HTTP_E_TCP_WRITE).
Netfront error
(SLIM_HTTP_E_SSL_CONNECT).
Wisecore CFB0A Component: Panel. Category: KI-Panel.
Netfront error
(SLIM_HTTP_E_SSL_HANDSHAKE).
Wisecore CFB0B Component: Panel. Category: KI-Panel.
Netfront error
(SLIM_HTTP_E_SSL_READ).
Wisecore CFB0C Component: Panel. Category: KI-Panel.
Netfront error
(SLIM_HTTP_E_SSL_WRITE).
Wisecore CFB0D Component: Panel. Category: KI-Panel.
Netfront error
(SLIM_HTTP_E_REQTIMEDOUT).
Wisecore CFB0E Component: Panel. Category: KI-Panel.
Netfront error
(SLIM_HTTP_E_RSPTIMEDOUT).
Wisecore CFB0F Component: Panel. Category: KI-Panel.
Netfront error
(SLIM_HTTP_E_CACHE_NONE).
Netfront error
(SLIM_HTTP_E_CACHE_EXPIRE).

Netfront error
(SLIM_HTTP_E_AUTH_UNKNOWN).

Netfront error
(SLIM_HTTP_E_AUTH_NOHEADER).

Netfront error
(SLIM_HTTP_E_AUTH_FORMAT).

Netfront error
(SLIM_HTTP_E_REDIRECT_FORMAT).

Netfront error
(SLIM_HTTP_E_REDIRECT_CANCELLE
D).
Netfront error
(SLIM_HTTP_E_REQ_HEADER_SIZEO
VER).
Netfront error
(SLIM_HTTP_E_REQ_BODY_SIZEOVE
R).
Netfront error
(SLIM_HTTP_E_RSP_HEADER_SIZEO
VER).
Netfront error
(SLIM_HTTP_E_REQ_TOOMANYCONTI
NUE).
Netfront error
(SLIM_HTTP_E_TLS_INTOLERANT).

Netfront error (SLIM_FILEP_E_OPEN).

Netfront error (SLIM_FILEP_E_READ).
Wisecore CFB1D Component: Panel. Category: KI-Panel.

Netfront error
(SLIM_CONTENT_E_SIZEOVER).
Wisecore CFB1E Component: Panel. Category: KI-Panel.
Netfront error
(SLIM_CONTENT_E_NO_CONTENT).
Wisecore CFB1F Component: Panel. Category: KI-Panel.

Netfront error
(SLIM_CONTENT_E_TOOMANYREDIR
ECT).
Netfront error
(SLIM_CONTENT_E_TOOMANYAUTH).

Netfront error
(SLIM_BROWSER_ERROR_NOMEMOR
Y).
Netfront error
(SLIM_BROWSER_ERROR_NOMEMOR
Y_IMAGE).
Netfront error
(SLIM_BROWSER_ERROR_TOTAL_SIZ
EOVER).
Netfront error
(SLIM_BROWSER_ERROR_BADURL).
Netfront error
(SLIM_BROWSER_ERROR_BADMIMET
YPE).
Netfront error
(SLIM_BROWSER_ERROR_MIXEDSEC
URETYPE).
Netfront error
(SLIM_BROWSER_ERROR_INPUTHIST
ORY_SIZEOVER).
Netfront error
(SLIM_BROWSER_ERROR_INPUT_RE
QUIRED).
Netfront error
(SLIM_BROWSER_ERROR_KMC_NOTI
FYMAXWINDOW).
Netfront error
(SLIM_BROWSER_ERROR_KMC_SWK
OVERFLOW).
Netfront error
(SLIM_BROWSER_ERROR_KMC_FILE
DOWNLOAD).
Netfront error
(SLIM_BROWSER_ERROR_KMC_SEG
FAULT).
CS-3050, CS-4050, CFB2C CFB30 CFB31 Panel Error. NetFont error.
CS-3050, CS-4050, CFB2C Panel Error. NetFont error.

Failed to connect the communication of

CS-2560, CS-3060 EEPROM.

CS-5050 EEPROM.
Refused to connect the communication of

CS-2560, CS-3060

CS-5050
Time to start up request command (start
up request command could not be
received). Blue back screen. Cannot
enter maintenance mode.
CS-3050, CS-4050, CFB32 Panel Error. Timeout request for start up

CS-5050 command. Start command hasn't been
received. Possible destruction of system
file in HDD. Cannot enter maintenance
mode. Blue Screen of Death.

Cut off of the communication with the
controller is detected - waiting to receive:
select () OK return, recv() RX data length
0. Blue back screen. Cannot enter
maintenance mode.
CS-3050, CS-4050, CFB33 Panel Error. Detects disconnection with
CS-5050 controller. Possible overdrive of control
board or destruction of system file in
HDD. Cannot enter maintenance mode.
Blue Screen of Death.

Time out for Response telegraphic
message (could not receive response
telegraphic message within a fixed time).
In case on not through httpd, this error
occurs (in case it does not become CGI
time out).

Received abusive command from
controller. At this moment, only the case
that unexpected command comes in
when wating for the startup request
command.

message from the controller. select ()
function returned the error (other than
EINTR).

function returned the error.
CS-2540, CS-3040, CFB37 Component: Panel. Category: KI-Panel.

CS-2560, CS-3060 Connection error is detected when
function returned the error. Occurs 25 min
after SMB scan to a watched folder.
Scanner locks up.

transferring (using UNIX domain)
response telegraphic message in the
panel. send() function returned the error
(other than EINTR).
Crucial error is detected when processing
receive/transfer of the response
telegraphic message from controller.
Failed to acquire semafo???

sending required response telegraphic
message from panel. send() function
returned the error (other than EINTR).
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Service Checks
Editor's Note: There are some interesting
spelling errors here that I have not corrected.
There is a possibility of the problem with the

Panel PWB or Controller.

There is a possibility that the controller is not

starting up. The reason of this is that
suspecting the Main software written failure,
CODE DIMM connection failure, System file
damage on HDD. There is a possibility that
connection failure between panel and
communication line of the controller PWB is
occurred. There is a possibility of the
problem for Panel PWB.
Controller PWB got out of control. This

occurs if the comunication with controller is
cut off, there is a possibility of the problem
with controller PWB, Panel PWB, Harness.
There is a possibility that System file on HDD
is damaged.
1) Reseat connectors: on main PWB-YC12,
YC1, YC2, YC30; on Op Panel-YC1, YC2,
YC3; 2) Reseat or replace DDR memory; 3)
Reformat HDD U024 FULL; 4) Initialize
backup memory U021; 5) Repl Op Panel: 6)
Repl main PWB; 7) Retrieve USBLOG and
contact SAD.
1) Exchange HDD.

1) Reseat connectors: on main PWB-YC12,

YC17, YC30; on Op Panel-YC1, YC2, YC3;
2) Reseat or replace DDR memory; 3)
backup memory U021; 5) Repl Op Panel: 6)
Repl main PWB; 7) Retrieve USBLOG and
contact SAD.
1) Power Off/On, 2) Replace main PWB.

1) Check harnass connections @ engine

PWB, 2) Repl engine PWB, 3) Repl main
PWB.
1) Power Off/On, 2) Replace main PWB.


PWB.
1) Repl main PWB.
1) Reload or update firmware, 2) Repl main

1) Repl main PWB, 2) Repl scanner PWB.
1) Repl engine PWB.
1) Repl engine PWB.
1) Repl flash ROM.

1) Repl flash ROM.
1) Repl main PWB.
1) Reformat HDD U024 FULL; 2) Initialize

backup memory U021; 3) Repl main PWB; 4)
Repl HDD; 5) Retrieve USBLOG and contact
SAD.
SAD.
1) Reseat connectors: main PWB-YC11,
YC25, YC10; ISC PWB; DP relay PWB-YC4;
backup memory U021; 4) Repl Scan/DP
PWB; 5) Repl main PWB; 5) Retrieve
USBLOG and contact SAD.

YC17, YC30; Op Panel-YC1 YC2, YC3; 2)
backup memory U021; 4) Repl Op panel
1) Exchange HDD.
1) Reseat connectors: main PWB-YC8, YC9;

KUIO PWB-YC3, YC4; 2) Reformat HDD
U024 FULL; 3) Initialize backup memory
U021; 4) Clear FAX backup data U671 FAX
DIMM clear; 5) Repl Fax DIMM; 6) Repl Fax
1) Reseat connectors: main PWB-USB hub;
backup memory U021; 4) Clear FAX backup
data U671 FAX DIMM clear; 5) Repl Fax
DIMM; 6) Repl Fax PWB; 7) Repl main PWB;
8) Retrieve USBLOG and contact SAD.

PWB.

PWB.

backup memory U021; 4) Clear FAX backup
data U671 FAX DIMM clear; 5) Repl Fax
DIMM; 6) Repl Fax PWB; 7) Repl main PWB;
1) Reseat connectors: main PWB &

authentication device; 2) Reformat HDD
U021; 4) Repl main PWB; 5) Repl HDD; 6)
Retrieve USBLOG and contact SAD.

SAD.
1) Reseat connectors: main PWB-YC3;
Engine PWB-YC46, YC50; 2) Reformat HDD
U021; 4) Repl engine PWB; 5) Repl main
PWB; 6) Retrieve USBLOG and contact
SAD.
version.

levels.

SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
1) Run U340; 2) Initialize backup memory
U021; 3) Reformat HDD U024 FULL; 4) Repl
main PWB; 5) Repl HDD; 6) Retrieve

SAD.
SAD.
SAD.
1) Reseat or repl DDR2 memory: YS1 & YS2;
SAD.

version.


SAD.
1) Replace engine PWB (not the EEPROM).

SAD.



SAD.



1) Set emulation from PCL XL to KPDL.
1) Replace Barcode Font CF.

Retrieve USBLOG and contact SAD.
1) Reinstall fax sys, 2) Repl fax sys.


SAD.
1) Upgrade firmware above v.2.04A. (at this

printing v.2.20C).


SAD.
(v. 3.00 or newer).

SAD.
SAD.
SAD.
Retrieve USBLOG and contact SAD (or
retrieve packet capture data depending on
the results of analysis)







backup memory U021; 4) Repl Scan/DP

backup memory U021; 4) Repl Op panel

SAD.
SAD.
main PWB-YC8, YC9; KUIO PWB-YC3,
YC4; 2) Reformat HDD U024 FULL; 3)
Initialize backup memory U021; 4) Clear FAX
backup data U671 FAX DIMM clear; 5) Repl
Fax DIMM; 6) Repl main PWB; 7) Repl HDD;
1) Reformat HDD.

SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.

SAD.
SAD.
SAD.

3)Repl fax sys M.

3)Repl fax sys M.
1) Run U917 to restore fax data on the hard

drive, run U024, power Off/On, cf371 occurs,
power Off/On. Lnorris
SAD.
occurs 4) Repl HDD.

occurs 4) Repl HDD.
occurs 4) Repl HDD.

occurs 4) Repl HDD.

SAD.
occurs 4) Repl HDD.

occurs 4) Repl HDD.

occurs 4) Repl HDD.

SAD.
occurs 4) Repl HDD.

occurs 4) Repl HDD.

occurs 4) Repl HDD.

occurs 4) Repl HDD.

occurs 4) Repl HDD.
1) Repl main PWB; 2) Retrieve USBLOG and

contact SAD (or retrieve packet capture data
depending on the results of analysis)
occurs 4) Repl HDD.

occurs 4) Repl HDD.

occurs 4) Repl HDD.

1) Repl main PWB; 2) Retrieve USBLOG and

contact SAD (or retrieve packet capture data
depending on the results of analysis)

SAD.
occurs 4) Repl HDD.
occurs 4) Repl HDD.

occurs 4) Repl HDD.

SAD.
occurs 4) Repl HDD.

occurs 4) Repl HDD.

occurs 4) Repl HDD.

SAD.
occurs 4) Repl HDD.

occurs 4) Repl HDD.

occurs 4) Repl HDD.

occurs 4) Repl HDD.

SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.

SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
1) Run simulation U989 HDD Scandisk.
1) Power Off/On.

version.

SAD.
1) Bug in firmware v. 3.001 & 03/08A.

Upgrade to most current firmware (currently
2.42A 02-02-10), 2) Check print
driver/emulation. May occur using PCL5e.
Select PCL XL.
1) Power Off/On, 2) Reseat DIMM for
operation panel, then reload firmware, 3)
Repl DIMM for operation panel, then reload
firmware.
1) Use KM-Net Viewer to update barcode
files.

SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
SAD.
1) Check external server function, 2) Check
connection to external server, 3) Check
network settings, 4) Repl bridge board, 5)
Repl main board, 6) Retrieve USBLOG and
contact SAD.
contact SAD.
contact SAD.
contact SAD.
contact SAD.

contact SAD.

contact SAD.

contact SAD.
contact SAD.
1) Run U020, 2) Run U022, 3) Run U024.
1) Reseat HDD connectors. (from Venom @
Copytechnet)
1) Power Off/On, 2) Reload firmware, 3) Repl
Panel or main DIMM, 4) Reseat connectors
to operation panel and main controller, 5)
Repl operation panel PWB, 6) Repl main
PWB. 7) May occur after HDD replacement.
Power Off/On to reset.
1) Update firmware to version 2.45a or

above.
1) Flash machine, 2) Replace expanded

memory.
1) Flash machine.

There is a possibility that the controller is not

starting up. The reason of this is that
suspecting the Main software written failure,
CODE DIMM commection failure, System file
damage on HDD. There is a possibility that
connection failure between panel and
communication line of the controller PWB is
occurred. There is a possibility of the
problem for Panel PWB.

of main DIMM & expansion memory, 3)
Reload firmware, 4) Repl main DIMM or
expansion memory, 5) Reseat connectors to
operation panel PWB, 7) Reformat or repl
HDD.
Controller PWB got out of control. This

occurs if the comunication with controller is
cut off, there is a possibility of the problem
with controller PWB, Panel PWB, Harness.
There is a possibility that System file on HDD
is damaged.
of main DIMM, 3) Reload firmware, 4) Repl
main DIMM, 5) Reseat connectors to
operation panel PWB, 7) Repl main PWB, 8)
Reformat or repl HDD.
1) Imaging application rapidly retrieves the

file from the watched folder before the MFP
can successfully complete the deposit. Add a
one second delay @ the application. (Xeroid)

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Model Error Code Description To enter Service Mode

FS-1128MFP C0030 Fax Control PWB System Problem.

FS-1128MFP C0070 Fax Control PWB Incompatibility

FS-1028MFP, FS- C0100 Backup Memory Device Error. Defective

FS-1028MFP, FS- C0120 MAC Address Data Error. Defective flash

FS-1028MFP, FS- C0150 Control PWB EEPROM Error. Detecting

FS-1028MFP, FS- C0180 Machine Number Mismatch Error.

FS-1028MFP, FS- C0420 Paper Feeder Communication Error.

FS-1128MFP C0830 Flash ROM Program Area Checksum

FS-1128MFP C0840 Faults of RTC. The time is judged to go

FS-1128MFP C0920 Fax File System Error. The backup data

FS-1028MFP, FS- C2610 PF-100 Paper Feeder Motor Error. The

FS-1028MFP, FS- C2620 PF-100 Paper Feeder Motor Error. The

FS-1028MFP, FS- C3100 ISU Home Position Error. Home position

FS-1028MFP, FS- C3500 CPU-ASIC (CCD PWB) Communication

FS-1028MFP, FS- C4000 Polygon Motor Error. Polygon motor

FS-1028MFP, FS- C4200 Beam Detect Error. BD sensor does not

FS-1028MFP, FS- C6000 Broken Fuser Heater Wire. The

FS-1028MFP, FS- C6020 Abnormally High Fuser Unit Thermistor

FS-1028MFP, FS- C6030 Broken Fuser Thermistor Wire.Input from

FS-1028MFP, FS- F041 Control PWB-Scanner PWB Turn power Off/On.

FS-1128MFP E01721 or Fax Communication Error: A Exxxxx: V.34 modem, Uxxxxx:

FS-1128MFP E01800 or Fax Communication Error: A Exxxxx: V.34 modem, Uxxxxx:

FS-1128MFP E01810 or Fax Communication Error: A Exxxxx: V.34 modem, Uxxxxx:

FS-1128MFP E04400 or Fax Communication Error: Exxxxx: V.34 modem, Uxxxxx:

FS-1128MFP E04401 or Fax Communication Error: Exxxxx: V.34 modem, Uxxxxx:

FS-1128MFP E05000 or Fax Communication Error: In Exxxxx: V.34 modem, Uxxxxx:

FS-1128MFP E09000 or Fax Communication Error: G3 Exxxxx: V.34 modem, Uxxxxx:

FS-1028MFP, FS- message "Cannot duplex print on this paper."

FS-1028MFP, FS- message "Cannot send fax."

FS-1028MFP, FS- message "Close Document Processor."

FS-1028MFP, FS- message "Close front cover."

FS-1028MFP, FS- message "File is not found. Job is cancelled."

FS-1028MFP, FS- message "Incorrect account ID."

FS-1028MFP, FS- message "Job Accounting restriction exceeded.

FS-1028MFP, FS- message "Job Accounting restriction exceeded.

FS-1028MFP, FS- message "Job Accounting restriction exceeded. Job

FS-1028MFP, FS- message "Load paper in MP Tray"

FS-1028MFP, FS- message "Machine failure. Call service. C####"

FS-1028MFP, FS- message "Memory is full. Print job cannot be

FS-1028MFP, FS- message "Place original and press Start key."

FS-1028MFP, FS- message "Remove original from Document

FS-1028MFP, FS- message "Scanner memory is full. Job is

FS-1028MFP, FS- message "Send error. ####"

FS-1028MFP, FS- message "Unknown toner installed. PC"

FS-1028MFP, FS- message "Unknown toner installed."

FS-1028MFP, FS- message "USB memory error. Job is cancelled."

Turn power Off/On. 1) Upgrade firmware to compatible versions,

Turn power Off/On. 1) Replace the control PWB.

Turn power Off/On. 1) Replace the control PWB.

Turn power Off/On. 1) Replace the control PWB.

Turn power Off/On. 1) Replace the control PWB.

Turn power Off/On. 1) Check the installation or replace the

Turn power Off/On. 1) Incorrect installation-reinstall, 2) Reseat

Turn power Off/On. 1) Upgrade firmware to compatible versions,

Turn power Off/On. 1) Reinstall the backup battery on the fax

Turn power Off/On. 1) Repl fax control PWB.

Turn power Off/On. 1) Reseat drive motor connector CN1 &

Turn power Off/On. 1) Reseat PF paper feed motor connector &

Turn power Off/On. 1) Reseat PF paper feed motor connector &

Turn power Off/On. 1) Reseat flexible flat cable (FFC) between

Turn power Off/On. 1) Reseat flexible flat cable (FFC) between

Turn power Off/On. 1) Reseat flexible flat cable (FFC) between

Turn power Off/On. 1) Reseat polygon motor connector & YC10