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Image OS15_SIP_V3_R4_10_0.img 14.878 KB 80d42968e2f10b50060a5937940252e5
Image OS20_SIP_V3_R4_10_0.img 14.878 KB 80d42968e2f10b50060a5937940252e5
Image OS40_SIP_V3_R4_10_0.img 14.878 KB 80d42968e2f10b50060a5937940252e5
Image DPIP35_SIP_V3_R4_10_0.img 14.878 KB 80d42968e2f10b50060a5937940252e5
Image DPIP35_Eco_SIP_V3_R4_10_0.img 17.656 KB 1244405badf931ccb206af9e770ecaa8
Image OS60_SIP_V3_R4_10_0.img 24.935 KB ff2852bffad4391d674beb54b982870c
Image DPIP55_SIP_V3_R4_10_0.img 24.935 KB ff2852bffad4391d674beb54b982870c
Notice:
This document contains confidential information that is proprietary to Unify Software and Solutions GmbH &
Co. KG. No part of its contents may be used, copied, disclosed, or conveyed to any party in any manner
whatsoever without prior consent.
Copyright Unify Software and Solutions GmbH & Co. KG, 2016
Mies-van-der-Rohe-Strasse 6, 80807 Munich, Germany
All rights reserved.
The information provided in this document contains merely general descriptions or characteristics of performance which in
case of actual use do not always apply as described or which may change as a result of further development of the
products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of
contract. Availability and technical specifications are subject to change without notice.
1
Switch on hidden text if you need help for filling out this release note.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG.
All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
1.2 2013-12-13 Updated version for Field Trial release V3R3.4.0 R. Ammann
Lifted restrictions:
- Rebranding (exchange SEN with UNIFY)
- Call Indication E/A Cockpit using DeskPhone-IP-55 with
XML: soft-keys updated wrong on second popup
IppAlert
- Feature Cloud-Deployment is not released
- Multiline phones do not display video-screen when they
accept an incoming call while offhook
- Welsh language is not released
- Multiline phones may not display video-screen for
incoming calls when phone-lock is engaged
New restrictions:
- Asterisk: feature Video must be disabled in
Admin/Feature-Access when phones are configured
with SIP-protocol TLS on Asterisk-server
- Asterisk: problems on Asterisk with Multiline-phones
and CCSS
- Asterisk: unusual long string may be displayed when
call is initiated on Asterisk-server
- LLDP power values for DeskPhone-IP-55G are not
correct
1.3 2014-01-24 Updated version for Field Trial release V3R3.6.0 U. Stielau
Lifted restrictions:
- Feature Call-Forwarding-on-Call-type is not released
New restrictions:
- Asterisk: Problems with Provisioning (Hotdesking).
Reboot may be necessary after provisioning is executed
- Some translations in WEBM for new feature CF-on-call-
type are missing: English and German translations are
available
- Feature CF-on-call-type is not supported yet by OSM
(OpenStage Manager)
- The trace file size should only ever be above 1MB for a
WP_LO (OS15/OS20/OS40/DPIP-35G) if advised by GVS
to catch a specific operational problem.
1.2
2.1 Installation
The V3R4.X application can be loaded with FTP or HTTPS to the phone, either through the local user
interface or through the Web administration interface or by the DLS. For details about the upgrade
procedure please refer to the administration manual.
Important information for the installation
o Software binds before V2R2.42.0 have a sporadic problem, that the phone has not enough
memory to store the loaded SW image when HTTPS is used for file transfer. In this case a
reboot is recommended before performing the upgrade.
o It is recommended to upgrade the phones during a low traffic time.
o The upgrade can take some minutes. It is strongly recommended to wait until the burning
process is finished. (Power off in this situation destroys the phone.)
o Please make sure that the FTP Server and Switch are configured with the same LAN Speed
and Duplex Mode. Otherwise it is possible that the download of the Software will be interrupted
and the upgrade failed.
o Please make sure that all old unused 802.1x certificates are deleted before upgrading the
phone. Otherwise it is possible that the deployment will not be finished correctly.
2.3 Fallback
Prior to downgrade from V3 to V2 or V1 the phone/DLS need to be set to non-secure mode.
After downgrading from V3 to V2R2, V2R1, V2R0 or V1 a factory reset of the OpenStage phone has
to be performed.
Release Note page 10 (of 35) OpenStage SIP V3R4.10.0
User/Admin Passwords
If a downgrade from this bind to an early bind (lower as V3Rx,i.e. V2R2 or before) is required, then
the password will need to be reset via the DLS to gain access to phone menu
A downgrade of Openstage 15 Gigabit SIP phones to a version earlier then V3R1.35.0 is not allowed.
Caution:
If Openstage 15 Gigabit phones are operated with lower SW versions than indicated above the LAN
interface will be broken.
Certificates:
o If a downgrade from this bind to an early bind (V2R2.15.0 or before) is required, then there is
an additional procedure to follow to ensure a smooth downgrade process summarized below:
Prior to downgrade, the phone/DLS need to be set to non-secure mode.
The certificates should be removed
You downgrade via FTP
You re-install the certificates as normal
o A downgrade to a bind greater than V2R2.15.0000 would be OK as these version have
backwards migration code.
When a downgrade is done from V3R3.3.0 (or from any version above) to an older version, the
passwords and data listed above will be lost and need to be re-configured again (passwords are
encrypted in V3R3 but all data is lost on downgrade).
With inclusion of this change following passwords in the phone are no more appearing as cleartext but
encrypted:
SNMP Trap community password snmp-trap-pwd
QCU Community password qdc-trap-pwd
snmp community string for queries snmp-pw
LDAP password ldap-pwd
Bluetooth pin for pairing bt-pin
Diagnostic Traps community string diagnostic-trap-pwd
All Download FTP parameters used for manual download (not download by DLS) of files:
o download phone app
o download moh
o download picture clip
o download logo
o download ldap template
o download screen saver
o download ringer
o download dongle
SIP password for digest authentication - sip-pwd
SIP line password for authentication at server - line-sip-pwd-xxx
DSS key password for authentication at server - dss-sip-pwd-xxx
Send URL Server Password - send-url-passwd-XXX
There are two parameters that are relevant for VLAN and QoS:
1.) VLAN ID which is found at the Phone Admin menu via Network General IP configuration
2.) Layer 2 which is found at the Phone Admin menu via Network QoS Service
With the optiPoint 410/420 phones those two parameters were very much linked to each other, which was
requested for OpenStage not to be the case. This requirement has been fulfilled as much as possible.
So with OpenStage phones it is possible to activate the VLAN functionality even without having to activate the
QoS first. But it is still required to have a VLAN ID configured to activate the QoS Layer 2 at the phone.
For example:
It is extremely important to use a blank VLAN ID and NOT the VLAN ID 0 as this VLAN ID is still
something and not nothing as you will see in the next example.
In this case the phone will operate in the same network segments as in the previous scenario, but
the phone will send out tagged frames with the VLAN ID 0 and the corresponding QoS parameters,
defined as Priority tagging in the 802.1q standard.
Attention: Some network components may use the VLAN ID 0 for special purpose, please check
with the customers network administrators first, and otherwise use Scenario 1 or 3.
Scenario 3: QoS Layer 2 and VLAN are used at the customer. (Recommended)
Configuration:
QoS Layer 2 ON
VLAN ID 2 4090
VLAN ID 1 should not be set at the phone as the phone already uses this VLAN ID internally so do
not use it. This is a permanent restriction.
Scenario 4: QoS Layer 2 is not used but VLAN is used at the customer
Configuration:
QoS Layer 2 OFF
VLAN ID 2 4090
VLAN ID 1 should not be set at the phone as the phone already uses this VLAN ID internally so do
not use it. This is a permanent restriction.
For scenarios 2 and 3 it is also important to configure the QoS Layer 2 values according to the
network environment configuration of the customer. There is no right or wrong value. They are only
depended on how the different values are interpreted by the network switches. So do not ask GVS or BLS to
give you the right values as that is something the customers network administrators have to provide.
4.1 Restrictions
4.1.1 General information
It could be possible that a particular function on the phone is not available. This may be due to
reasons that the communications platform does not support this function. Please contact your Unify
sales partner for information on how to upgrade.
e.g. the feature Directed pickup is only available behind OpenScapeVoice V3.1 or higher
o XML applications
Please be aware that each XML application requires more than 7MB of memory.
Each tab within an application counts as a standalone application. When starting too many
applications or applications with a large memory footprint (e.g. a lot of images) the phone
might run into high/low memory threshold (Admin pages -> Diagnostics -> Miscellaneous ->
Memory Information -> Memory Monitor Config).
o PC Port
PC port connection is down on phone reboots.
When a PC is connected to the phone PC port, this port is down for a few seconds when the
phone is booting.
o Password for serial port access
If the serial port access is protected by a password, this password becomes invalid after a
software upgrade. Password needs to be reseted via DLS or serial-console (in unprotected
mode)
Please follow the procedure below to assign a new password after the software upgrade:
Set the access control for the serial port to No password.
Use the command passwd via serial port to set a new password.
Set the access control for the serial port to Password required.
o Mobility
User mobility is released with the following restrictions:
Mobility is not released in conjunction with OS Manager
A mobile user that is logged on V3R1 cannot logon to a V2R2 phone
Since V2R1 all default ringer files are available for a logged in mobile user.
The mobile user always gets the same set of default ringers. If the user is on a WP HI and
deletes one of the default ringers using OSM then it will only be deleted for the duration of
that mobile session, and the deleted files will appear again at the next logon
local phonebook for HI- and LO-phones is not compatible
o Video
Video is only released between Openstage/OpenScape DPIP devices
nd
o 2 Alert
2nd Alert is not released in conjunction with mobility and/or distinctive ringing
o User PW
Neither the Users telephone number or display identity are allowed as part of a new
password. Explicitly the following OCMS items are not allowed:
'e164', 'sip-name', 'display-id-unicode'
Notes:
1 Info for usage in OpenScape Voice solution environments: This overview shows the released
components from phone side but at the end the OSV Compatibility Matrix serves as binding
reference for all compatibility questions. Stored on G-DMS
2 For full support of the new features introduced by phone Version a corresponding Version is
required, 35 Eco is not supported until DLS V7R2
3 released with restrictions (for details please have a look at the OSBiz Release Note)
CLS: CSC: Other Licensing: If you are using others, please describe below:
Type of
Transfer time via SIRA/HiSPA/SSDP Installation Time
Installation
Initial
Installation
Delta
Installation
Structure in Case Tracking System ICTS OpenScape DPIP 35G Eco SIP
E-DOCU http://apps.g-dms.com:8081/techdoc/search_de.htm
OPENSTAGE
OpenStage SIP http://apps.g-
Administrator dms.com:8081/techdoc/en/P31003S2030M1000176A9/P31003S2030M100
Documentation 0176A9.pdf
OpenStage SIP, http://apps.g-
Provisioning Interface, dms.com:8081/techdoc/en/P31003S2000R102017620/P31003S2000R102
Programming Guide 017620.pdf
OpenStage 60/80 http://apps.g-
User Guide dms.com:8081/techdoc/en/P31003S2030U111017619/P31003S2030U111
017619.pdf
OpenStage 60/80 http://apps.g-
Quick Reference Guide dms.com:8081/techdoc/en/P31003S2000U146017619/P31003S2000U146
017619.pdf
OpenStage 15 SIP http://apps.g-
User Guide dms.com:8081/techdoc/en/P31003S2030U108017619/P31003S2030U108
017619.pdf
OpenStage 15 SIP http://apps.g-
Quick Reference Guide dms.com:8081/techdoc/en/P31003S2000U158017619/P31003S2000U158
017619.pdf
OpenStage 20 SIP http://apps.g-
User Guide dms.com:8081/techdoc/en/P31003S2030U109017619/P31003S2030U109
017619.pdf
OpenStage 20 SIP http://apps.g-
Quick Reference Guide dms.com:8081/techdoc/en/P31003S2000U172017619/P31003S2000U172
017619.pdf
OpenStage 40 SIP http://apps.g-
User Guide dms.com:8081/techdoc/en/P31003S2030U110017619/P31003S2030U110
017619.pdf
OpenStage 40 SIP http://apps.g-
Quick Reference Guide dms.com:8081/techdoc/en/P31003S2000U147017619/P31003S2000U147
017619.pdf
OpenScape DPIP
Installation and Startup http://apps.g-
dms.com:8081/techdoc/en/P31003D5500J101017631/P31003D5500J1010
17631.pdf
OpenScape Desk Phone http://apps.g-
IP 35G, User Guide dms.com:8081/techdoc/en/P31003D3500U101017619/P31003D3500U101
017619.pdf
OpenScape Desk Phone IP http://apps.g-
35G SIP V3 (OpenScape dms.com:8081/techdoc/en/P31003D3530U104017619/P31003D3530U104
Voice), IP 35G Eco SIP V3, 017619.pdf
Icon Version, User Guide
OpenScape Desk Phone http://apps.g-
IP 55G, User Guide dms.com:8081/techdoc/en/P31003D5500U101017619/P31003D5500U101
017619.pdf
OpenScape Desk Phone http://apps.g-
IP 35G SIP V3 dms.com:8081/techdoc/en/P31003D3530U106017619/P31003D3530U106
(OpenScape Voice), IP 017619.pdf
35G Eco SIP V3, User
Guide
OpenScape Desk Phone http://apps.g-
IP 35G, Quick Reference dms.com:8081/techdoc/en/P31003D3500U100017619/P31003D3500U100
Release Note page 34 (of 35) OpenStage SIP V3R4.10.0
Card, Quick Reference 017619.pdf
Guide
OpenScape Desk Phone http://apps.g-
IP 55G, Quick Reference dms.com:8081/techdoc/en/P31003D5500U100017619/P31003D5500U100
Card, Quick Reference 017619.pdf
Guide
Administrator Manual http://apps.g-
dms.com:8081/techdoc/en/P31003D3000M1000176A9/P31003D3000M10
00176A9.pdf
OpenScape Desk Phone http://apps.g-
IP, Data Sheet dms.com:8081/techdoc/en/P31002D3000D100017629/P31002D3000D100
017629.pdf