DEBBIE AITCHISON

22 Pears Court, Courtice ON L1E 3H9 (cell) 905-926-5167 debgalea@bell.net

EDUCATION

Office Administration Certificate Program Graduated April 2017

Durham College, Whitby, ON
Studied Office Professionalism, Documents, Office Technology,
Keyboarding, and Human Relations; Finance and Business Writing
Honor Roll and Cumulative GPA 4.87/5.0

Ontario Secondary School Diploma Graduated 1985

PROFESSIONAL EXPERIENCE
Office Support/Dentists Assistant 1988-2016

Dr. E.J. Stacey D.D.S. Oshawa, ON

Proven trustworthy, dedicated and long-term employee
Performed front desk duties including, multiple phone line reception,
scheduling appointments, greeting patients and updating medicals,
Accounts receivable/payable
Processed insurance claims and problem solved pre-determinations
Managed inventory and supplies
Managed petty cash fund
Sterilized equipment and instruments as per industry standards
Completed regular training of CPR and WHIMIS
Collaborate with front desk as to patient post-operative care
Ensure timely patient flow according to schedule
Evaluate and estimate time needed for various treatments
Advise dentist of any changes with regards to health
Operate and maintain sterilization equipment

SUMMARY OF QUALIFICATIONS

Extensive experience working in a professional office environment

Advanced customer service skills and professional attitude and approach
Keyboarding Skills 25 words per minute
Excellent computer skills including Word, Excel, Outlook, and Power Point
Working knowledge of creating professional office documents including
letters, memos, and power point presentations
Exceptional interpersonal skills
Page 2 of 2

Proven ability to work as an efficient team member and maintain excellent

rapport with management and large client base
Creation of Expense reports, budgets, and petty cash reconciliation
Commitment to confidentiality