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4477
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Social Media
A Growing Tool for Employee Recruitment
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The task of finding talented employees is a continuing problem for many
employers. That's why an increasing number of companies are turning to a
popular and effective resource, though not one without risks. According to
recent research by the Society for Human Resource Management (SHRM),
84% of their members are now using social media to attract quality candidates
and more are planning to do so. Just five years ago, only 56% said they
recruited using social media.
For more than half of those who use social media this way, it's their primary
recruiting tool, while many more use it as just one of multiple tactics. A top
benefit cited by users of social media was the ability to broaden the universe
of candidates to include people who might not have been actively seeking
new jobs. This can be particularly valuable when simply posting job openings
isn't drawing the right kind of applicants.
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Most of the SHRM survey respondents report they are also using social media
in their recruiting efforts to:
Increase their brand and recognition,
And how are employers using social media sites for their recruiting efforts?
One of the best ways to build a social media presence and gain credibility is to
prompt and contribute to job-related discussions. That's accomplished by
commenting on other people's writings, posting links to material of possible
interest, and putting out original ideas. While effective, this kind of posting
can be time-consuming, which may be why only about one in four SHRM
employers in the SHRM survey report doing this.
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Social Media Recruiting Tactics
Here are several other common ways employers are using social media for
recruitment:
Posting job advertisements,
Searching for passive job candidates by using the sites' search feature,
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The SHRM research also shows that more and more recruiters are building
their systems on the assumption that prospective recruits will be using mobile
devices. For example, more than one-third of the survey respondents have
mobile-optimized career websites, job postings and job application processes.
If recruiting via social media has become so popular, why are some employers
holding off on using it? One commonly cited reason is potential legal risks
associated with obtaining "protected characteristics" information about
individuals, such as age, race, gender and religious affiliation. Another is the
time it takes.
Yet with only 16% of polled employers not currently using social media for
recruiting purposes, these two issues don't appear insurmountable.
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Legal Concerns
Possibly the area where employers need to be most cautious about potential
claims of discrimination is in screening applicants based on their social media
profiles. That may explain why only 43% of employers do admit to using these
profiles for screening purposes.
In defense of this method of screening, those who take advantage of it say:
They are able to obtain more information about an applicant than would
be provided by just a resume, CV or cover letter,
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Given possible legal hazards of using information posted on social media to
screen job applicants, for example, claims of discrimination, as discussed
above, companies that do use this practice would be wise to have policies in
place with ground rules for screening.
The survey clearly shows that social media is becoming a standard tool in the
recruitment process. But as with any practice that impacts the composition
and quality of your workforce, careful planning and execution is essential to
gain the greatest benefit and minimize legal risks.
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