PANTELIS (TELLY) DEMESTIHAS, MS, R.

PH
917.939.3512 | tellydeme@gmail.com| Trumbull, CT 06611
PHARMACIST / PHARMACY LEADER/PHARMACY MANAGER/DIRECTOR
An extensive career encompassing hands-on pharmacy management and investigating health insurance fraud within
pharmacy networks. Praised for identifying shortcomings in a process and implementing effective improvements, which
increase profitability and efficiencies, while being mindful of also enhancing the patient experience. Considered a trusted
advisor by colleagues and leading physicians. Experienced as a project manager.
Extensive expertise in Total Parenteral Nutrition, IV Antibiotics, Chemotherapy, Oncology, Urology,
OB/Gynecology, Cardiology and Medicare Part D, MTM Trained, Provider Relations and Public Speaking
CLINICAL HOSPITAL AND RETAIL PHARMACY | PERFORMANCE MANAGEMENT | PROCESS
IMPROVEMENTS | PRESENTATIONS | TQM-SIX SIGMA (BLACK BELT ELIGIBLE) |POLICIES &
PROCEDURES | SUBJECT MATTER EXPERT AND PATIENT ADVISOR | TRAINER |HEALTH
PLANS|LEADERSHIP| RECONCILIATION OF CLAIMS TO REPORTS|
EXPERIENCE
MEDICAL INFORMATION SPECIALIST THE MEDICAL AFFAIRS COMPANY |ATLANTA, GA July 2016-Nov2016

Recorded adverse events in a Medwatch Form within the appropriate timeframe as defined by the FDA. Trained
on policies and procedures in accordance with FDA regulations as it relates to medical information, drug safety
/surveillance, pharmacovigilance and product quality.
Prepared federal and internal documents as needed for adverse event reporting.
Managed adverse event and product complaint inquiries according to client standard operating procedures (SOPs).
Working knowledge of medical information databases.
PHARMACY CONSULTANT CVS HEALTH | FLORHAM PARK, NJ 2015- 2016
Provided academic detailing services. Visited physicians to create and insure a positive work relationship. Worked
independently to maintain over 400 provider offices, which included pre-call planning, the running of reports and
documenting information in post call notes in SALESFORCE.
Utilized my skills as a Pharmacist to affect changes in prescription behavior to optimize patients benefits.
Used internally generated reports to discuss patient specific opportunities to improve quality of care with physicians
Served as a resource in troubleshooting all prescription related issues for the assigned provider practices, by the
use of reports in Salesforce, and documented activities to help increase and improve STAR performance.

DISPENSING PHARMACIST OMNICARE|CHESHIRE, CT 2014- 2015

Provided routine and emergency comprehensive and accurate drug screening, information, processing, and dispensing
services for various drug distribution systems to nursing facilities.
Accuracy was required to ensure that the appropriate drug product reached the customer efficiently and
safely.
Ensured compliance with all local, state, and federal rules and regulations regarding the practice of
Pharmacy.
Assisted in ensuring that the pharmacy was in compliance with all DEA policies and procedures.
Supervised the pharmacy production staff to ensure proper order entry, workflow, security of the pharmacy are and
adherence to delivery schedules. Responsible for personal and professional development.

SENIOR PHARMACIST PHARMAGEN LABORATORIES|STAMFORD, CT 2013- 2014

Assisted in the creation of sterile and non-sterile compound formulations. Validated and verified sterile preparations
including intramuscular, intrathecal, ophthalmic, and intracavernosals. Assisted the FDA and BOP in Inspections.
Consulted with physicians and patients nationally in regards to formulations and utilizations with a focus on
compounded medications.
Optimized workflow and procedures to maximize output. Identified opportunities in the market place to generate
sales.
Responsible for operation of the pharmacy in conformance with all laws and rules pertinent to the practice of
pharmacy, manufacture and distribution of drugs.
Directly supervised all pharmacists, technical and non-technical staff in the compounding pharmacy.
Continuously provided communication to upper management status of pharmacy to FDA findings to assure
compliance with regulatory standards
Telly Demestihas 917.939.3512 | tellydeme@gmail.com

MEDICATION THERAPY MANAGEMENT INDEPENDENT PHARMACIST

DEMESTIHAS CONSULTING GROUP| TRUMBULL, CT 2012- Present
Major focus on improving medication use. Identified and reduced the amount of patients incorrectly taking prescription
and non-prescription medications.
Provided service to reduce healthcare costs and improve patient medication outcomes.
Services range from asthma, diabetes management programs, and medication therapy reviews for non-adherence
and appropriate drug interchanges.
Well versed in Outcomes platform
PHARMACY MANAGER WAL-MART CORPORATION | STRATFORD, CT 2009 2012
Managed schedules of 12 technicians to ensure adequate coverage during peak demand. Maintained inventory for 200+
drugs. Conducted Budgetary and P&L analysis, ensured compliance with government regulations. Quickly identified
departments setbacks, implemented a reorganization to improve communication, organization and overall patient experience
.
Utilized a data based approach to identify opportunities to improve efficiencies; evaluated job functions to
eliminate redundant processes. Reinforced teamwork and sensitivity to patient needs.
Supervised Pharmacists and technicians. Coordinated schedules.
Decreased medication errors and improved patient satisfaction scores by incorporating new training.
Improved profitability by developing, executing a formula to accurately anticipate inventory levels.
Leveraged knowledge of pharmacy insurance to resolve issues with insurance providers. Earned status as the only
Wal-Mart district with negative insurance claims.
Praised for creating a model pharmacy culture within the district. Managed conflicts as they arose

PHARMACY MANAGER TARGET CORPORATION | ORANGE, CT 2007 2009

Managed 2 technicians. Monitored inventory within context of conducting P&L analysis, ensured compliance with
State/Federal regulations. Provided prescribed medications, conducted Drug Regiment Reviews.
Assessed existing system to pinpoint systematic inefficiencies to correct.
Implemented TQM principles to identify challenges and align department with industry standards.
Increased prescription counts and profitability 40%+ by significantly improving inventory management.
Supervised pharmacy staff including pharmacists and technicians.
Improved staff training to emphasize patient service; consistently earned 90% satisfaction scores.

STAFF PHARMACIST ST. VINCENTS MEDICAL CENTER | BRIDGEPORT, CT 2005 2007

Conducted physician and patient consultations regarding pharmacotherapy selection, monitoring, and risk benefit criteria.
Specialized in Total Parenteral Nutrition, IV Antibiotics and Chemotherapy.
Conducted clinical rounds with physicians and other healthcare professionals to assist and advise medication selection,
monitoring, and DUR.
Earned respect as a trusted subject matter expert for ICU physicians; collaborated with Clinical Pharmacist to
improve patient outcomes.
Identified and corrected substantial waste due to a lack of documentation and control procedures. Conducted
Inventory Management.
Assisted in P&T committees and staff meetings.
Assisted to ensure hospital accreditation, persistently contacted physicians to rewrite, clarify incorrect orders.
Selected as key team member for a complex Oncology project automating medical order protocols into an
electronic format, Computer Physician Order Entry (CPOE).
Proactively reviewed patient charts to identify unsafe drug interactions and educate physicians. Provided potential
solutions and advised patients about side effects.
Took initiative to systematically review the hospitals entire drug inventory in each departments Pyxis dispensing
machine. Identified and replaced significant amounts of expired medication.
Telly Demestihas 917.939.3512 | tellydeme@gmail.com
MEDICAL SCIENCE LIAISON PUBLICIS TOUCHPOINT SOLUTIONS | ATLANTA, GA 2004 2005
Formerly Science Oriented Solutions (SOS). Provides Medical Science Liaisons to work with life sciences companies and
medical community.
Contracts: Odyssey Pharmaceuticals Urology/OB Gynecology. NitroMed Pharmaceuticals Cardiology.
Provided drug information and advised decision makers in the medical community on a drugs off label usage. Networked
extensively with influential industry leaders.
Identified and recruited high potential industry leaders for prominent speaking opportunities.
o Recruited and trained physicians following an insightful consultation regarding drug usage.
o Researched current scientific materials to identify unique perspectives with a sound medical basis.
Supported sales team meetings as a trusted expert to representatives regarding all of a drugs potential uses.
Exceeded expectations by conducting research to identify new channels to market existing products.
Provided and presented updated medical information to key decision makers for formulary inclusion, focusing on
managed care organizations and hospitals.
Successfully persuaded decision makers by researching, incorporating scientific-based data into presentations.
Received intensive training to become a polished, confident and engaging public speaker.

NATIONAL PRESCRIPTION ADMINISTRATORS (NPA)| EAST HANOVER, NJ 2000 2004

A division of Express Scripts; a pharmacy benefit manager specializing in union and government employers.
Audited, investigated pharmacies for instances of insurance fraud.
SENIOR MANAGER OF PHARMACY NETWORK AUDITING (2003-2004)
Managed audit team managers and fiduciary staff to ensure that department revenue goals were exceeded and clients were
satisfied.
Implemented and executed new departmental policies and procedures. Teambuilding exercises.
Expanded the business model based on identified new opportunities including category X medication FDA
required audits.
Received specialized training in National Anti-Fraud Association techniques.
DIRECTOR OF PHARMACY NETWORK AUDITING (2000-2003)
Directed the reorganization of the Audit Department to improve operational efficiency.
Identified potential instances for HIPAA violations and insurance fraud at pharmacies and implemented improved
procedures.
Pinpointed departments shortcomings and successfully implemented improvements to increase profitability.
Developed skills in interviewing and selection process.

MANAGED CARE CONSULTANT PHARMACIST MEDCO HEALTH SVCS. | PARSIPPANY, NJ 1997 2000
Formerly Merck-Medco RX Services. Managed 7 technicians contacting physicians to verify prescription orders.
Conducted prior authorization and drug utilization reviews. Consulted with physicians regarding alternative patient
therapies and reviewed prescriptions in the mail order process.
Trained in Total Quality Management (TQM) to facilitate review of individual patient medication profiles and
order facility for accuracy.
PHARMACIST VETERANS ADMINISTRATION |BROOKLYN, NY 1991-1995
Additional Positions as Staff Pharmacist for several pharmacies.
EDUCATION, SOFTWARE, LICENSES, AFFILIATIONS
Arnold & Marie Schwartz College of Pharmacy, Long Island University
M.S., R.Ph. Pharmaceutical Administration and Healthcare Marketing, B.S. Pharmacy
Licensed and Registered Pharmacist in New York, New Jersey and Connecticut
Microsoft Office: Word, Excel, PowerPoint, Outlook, Access Apple: Pages, Numbers, Keynote and Filemaker
American Pharmacist Association Association of Certified Fraud Examiners
MTM Certified Medical Reserve Corp|Monroe-Trumbull-Stratford