Professional Documents
Culture Documents
Garret Feucht
, 2015
BUS 352
Research Update
Change is a strange concept when it comes to the business world.
Many companies love the idea of change, yet are so timid when it comes
time to make these changes. There are different types of change along with
that not everyone likes it. There are multiple ways to change a business, but
none of them are fun, much less easy for the whole company.
What is change? To change something is to make something different
or the act of becoming different. Just as the earth changes and we change,
necessary as the natural change that happens. There are three main types of
Change, 2015) The first type of change, Developmental, is change that helps
be informed and provided with the information and training they need, this
type of change should cause the least stress. Developmental change may be
the first step to making further changes to a business that will help meet the
to take a couple steps first before things begin to take shape. First,
communicate the impact and result that is being sought after when making
changes. When this is done, everyone can see which direction the change is
being taken, and employees will be reassured that their jobs and futures at
the company are secure. Also, make sure to get the views and opinions of
staff when making changes. Others opinions are important, especially when
to date on the steps the company is taking to help support them through the
desired or not, alter the culture of a workplace. Changes of this sort can also
produce different emotions such as fear, doubt, and feelings of insecurity. All
of these needs should be well managed and attended to in order to
and plan. Also, make sure to involve the organizations staff throughout all
phases of the change process. Doing this will help keep employees up to
possible way that todays business giants stayed in business without making
changes. The first way change can help a business is by staying current.
(Joseph) If a business is able to stay current, they can keep up with industry
has made a reputation for themselves by selling certain cases, they have to
keep up with current trends so that cases can be made for the latest phones.
Without change, this case company would not be able to keep up with
market trends and new fads that come about each year.
Another way change is good for a business is the new opportunities
that it can bring. Being open to change brings new opportunities for both the
open to change they might see that as an opportunity to try and introduce
changing area. The supervisor might see the success with the change and
the perfect way to do just that. Increasing the efficiency of work processes
can make for more satisfied customers as well as employees. For example, if
they are able to produce their product in less time while being more efficient.
Changing also helps improve attitudes by keeping things fresh. Some people
open, manager who will listen to employee ideas. This usually gives
employees the feeling that they have more input regarding their job
functions. These are just a few minor ways that change is not only good for
Change & Development) The first phase of this action plan would be the
start-up phase. Here companies figure out how they will start their change
process. Will someone from inside the company take on the title of change
agent, or will the company contract someone to come in and help change
the business? This first phase forms the foundation for successful
organizational change. This phase and how it is applied are usually a strong
indicator of how well the overall process will play out. (McNamara,
collaborates with the company in order to figure out the main priority of the
change effort and how it can be effectively addressed. Together, the agent
and the company analyze their findings and conclusions. After the two have
pooled their resources the next step is to make recommendations from the
difficult depending on the different methods, company size, and the decided
generating suggestions from feedback the third phase begins. The third of
four phases is the planning phases. In this phase, the company specifically
focuses on how to expand and reach goals that were previously stated from
the second phase. These plans are more often than not integrated into an
overall change plan. Therefore, certain ideas or change strategies may
overlap. Some strategies will work better for one company than they will for
another, part of this stage is finding the right plan for each different
evaluation stage. With all change comes some sort of resistance, in one way
or another. This is where the fourth phase comes in. This phase gives an
this stage, companies should evaluate both the quality of the change plan,
as well as the progress the implemented plan has been making or not
making.
Now with all of these action and implementation plans in place, one
might wonder how does a company know if their change processes worked
or not? In order to figure this out companies need to be able to measure their
results. There are many different ways to measure change, it all depends on
projects and change outcomes) Most people respond well to goals that they
able to give employees achievable change goals they will be more likely to
positively adapt to the change implemented. By measuring the results, a
outcome. Although the end results would ultimately depend on what kind of
employees are usually hesitant to change for a number of reasons. The first
reason for resisting change is a fear of the unknown, or surprises that could
come from changes. (Quast, 2012) This happens when change is forced onto
people without giving them proper time to prepare. This can a push back
against the change due to their fear of the unknown. Companies should help
their employees through the process of change and help them understand
what the change will affect. Doing all of this can help relieve some of stress
that can come from change. Another reason that employees resist change is
because of mistrust. If a manager has not been in his position for long, or
has made questionable decisions in the past, his subordinates may not trust
him. Another reason for resistance against change is job loss. With change
dont like change. Some people are fine just where they are, and dont think
company should take the time to explain what the specific changes include
and who the changes will impact. A company should also know how it will
change is, not everyone likes it. There are multiple ways to change a
business, but none of them are fun, much less easy for the whole company.
Measuring projects and change outcomes . (n.d.). Retrieved November 21, 2015,
from Changing Hats:
http://www.changinghats.co.uk/index.php/articles/item/38-measuring-
projects-and-change-outcomes
Quast, L. (2012, November 26). Overcome The 5 Main Reasons People Resist
Change. Retrieved November 21, 2015, from Forbes:
http://www.forbes.com/sites/lisaquast/2012/11/26/overcome-the-5-main-
reasons-people-resist-change/
Types of Change. (2015, February 13). Retrieved November 21, 2015, from
Queensland Government:
https://www.business.qld.gov.au/business/employing/staff-
development/managing-people-through-change/types-change