CHRONOLOGICAL

Ashanti Ervin
1774 Maxwell Place, Orangeburg, SC 29115 (404)542-2262 aervin@claflin.edu

EXECUTIVE SUMMARY
A qualified professional in the retail service industry that follows through as promised, considered a
great communicator that provides reliable helpful assistance. A self-starter, team player that takes
pride in a job well done.

EDUCATION
Claflin University Orangeburg, SC
Bachelors Degree: Sociology; Minor in Early Childcare Education May 2018
Scholarship Award Recipient, Deans List: Fall 2015, Honor Roll: Spring 2016
PROFESSIONAL EXPERIENCE
Cookout Orangeburg, SC/ Austell, GA
September 2015-Present
Cashier/Crew Member
o Responsible for placing customer orders accurately with a sense of urgency, able to
assist with menu selection providing great service quality.
o Provides a teamwork ethic in order to maintain proper business flow and a positive work
experience.
o First, second or third shift cashier, responsible for maintaining accurate monetary
amounts during shift.
o Ability to multi-task, considered a self-leader that thinks outside the box to resolve
situations in a tactful manner.
o Ability to upsell, introduces new products to customers to increase customer awareness
and store revenue.
Forever 21 Atlanta, GA November 2014-
January 2015
Store Associate
o Ensure awesome customer service in location, availability and selection of merchandise.
o Assist with daily store inventory, provided store maintenance and store recovery during
shift and closing shift hours. Acted as a team player with opening store location.
o Supports management by adhering to policy and procedure creating a positive work
environment.
o Interacted and communicated effectively with associates and customers.
o Completed sales transactions on a POS system, promoted current sales, pricing of
merchandise along with merchandise selection for customers seeking to pair items.

Michael A. Grant Boys and Girls Club, Austell, GA June

2011-August 2011
Youth Development Professional
o Provided guidance and role modeling to members, structured class agenda based on
goals and objectives from on-site director.
o Maintained a classroom of 25 youth, preparing youth for success by promoting and
stimulating daily learning center programs for positive youth development outcomes.
o Expressed club safety by evaluating services and activities for members, recognized club
members with special achievement awards.
o Maintained records to track attendance, participation, disciplinary behavior and special
event coordination.
 PROFESSIONAL ATTRIBUTES
Highly skilled in providing exceptional customer service with speed and promptness.
Adaptable to various environments: An engaging team player that follows policy and procedure.
Leadership skills, detailed orientated with ability to multi-task.

FUNCTIONAL

Ashanti Ervin
1774 Maxwell St. Orangeburg, SC 29115 (404)542-2262 aervin@claflin.edu

Objective
Executive Sales Associate Position A qualified professional in the retail service
industry that follows through as promised, considered a great communicator that
provides reliable helpful assistance. A team player, that takes pride in a job well
done.

Profile
Motivated, personable business professional with multiple college degrees and
a successful
8-year track record of profitable small business ownership. Talent for quickly mastering
technology recently completed Microsoft Office Suite certificate course. Diplomatic
and tactful with professionals and non-professionals at all levels. Accustomed to
handling sensitive, confidential records. Demonstrated history of producing accurate,
timely reports meeting stringent HMO and insurance guidelines.
Flexible and versatile able to maintain a sense of humor under pressure.
Poised and competent with demonstrated ability to easily transcend cultural
differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary
Customer Service Computer Interpersonal
Cashier (POS) Savvy Effectiveness
Experience Problem Accounting/Bookkeeping
Scheduling Solving Front-Office Operations
General Office Skills Professional
Communicatio Presentations
n
Marketing &
Sales

Professional Experience
CUSTOMER SERVICE:
Ensure awesome customer service in location, availability and selection of merchandise.

Assist with daily store inventory, provided store maintenance and store recovery during shift and
closing shift hours. Acted as a team player with opening store location.

Supports management by adhering to policy and procedure creating a positive work environment.

Interacted and communicated effectively with associates and customers.

Completed sales transactions on a POS system, promoted current sales, pricing of merchandise along
with merchandise selection for customers seeking to pair items.
CASHIER EXPERIENCE: PROBLEM SOLVING
Provides a teamwork ethic in order to maintain proper business flow and a positive work
experience.

Ability to multi-task, considered a self-leader that thinks outside the box to resolve situations
in a tactful manner.

Ability to upsell, introduces new products to customers to increase customer awareness and