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What is SAPPHIRE?

SAPPHIRE is an initiative by the Singapore National

Employers Federation (SNEF) and supported by
Workforce Singapore (WSG).

SAPPHIRE offers a menu of 5 programmes to drive

workplace transformation through integrating HR,
Industrial Relations and Productivity practices.

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 SAPPHIRE

https://youtu.be/l427Vkh3174
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 SAPPHIRE for Organizations

SAPPHIRE offers consultancy services, training

interventions and other supporting activities to achieve the
following:
Bold and responsible leadership and management
Development and enhancement of workforce capability
Build a workplace culture for sustainable transformation

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 SAPPHIRE provides 5 Workplace
Transformation Programmes (WTP)
Integrates older workers into
a lean multi-generation
workforce for sustainable
inclusive growth
Ageless
Future-proofing Human
Capital
Integrates progressive HR and Integrates lifelong learning into
IR practices into lean the culture of the organisation
management to create that continually renews the skills
sustainable value for the profile of its human capital to
organisation build new capabilities for business
growth
HR-Centric
Learning
People as Enabler Preparing for Growth

Integrates lean management Integrates investments into

mindsets and practices into the technology with the culture, skills
operations to reduce wastage of upgrading and work practices to
all forms for a sustainable business increase the capacity for growth

Lean Operations Technology-Enabled

Digitising, Scaling &
Quality, Cost, Delivery & Service
Internationalisation
as Advantage

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 SAPPHIRE Funding
No Description Capped at 100 hours

1 Total Project Value $10,000

(Exclusive of GST)

2 Fundable Amount by WSG $7,000

3 Non-refundable amount by company $3,210

(Inclusive of GST)

4 Timeline To be completed within 6 months

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Under SAPPHIRE, Organizations enjoy:

70% funding support for consultancy (up to

100 hours per project)
Opportunities to present companys outstanding
projects, and receive special recognition in Annual
SAPPHIRE Convention
70% - 90% subsidized course fees to attend Leadership
Masterclasses, Trainings, Seminars and Workshops
Exclusive invites to engage in Executive Roundtable
discussion and brainstorming sessions on
organizational transformation
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 Ageless
Examples of Projects & Outcomes
Redesign jobs for x% of
Job re-design
Re-employment staff
Re-deployment Re-employ x% of retiring
Re-training staff
Career counselling Hire x% of older workers
Workplace health promotion (WHP)
(age above 50 years)
Ageless Has Re-training in place
Future-proofing Human Capital Has mid-career counselling
in place
Has WHP in place

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 HR-Centric
Examples of Projects & Outcomes
Performance Management
Talent Management
Succession Planning
Flexi-work arrangements (FWA)
HR Policy Guide & Employee
Handbook
Employee Engagement
HR-Centric
People as Enabler
x% lower headcount growth
compared to industry average
Improved x% of staff retention
rate
Has Career Development in
place
Has Succession Plan in place
x% of staff on FWA
Identified Employee
Engagement action plan
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 Learning
Examples of Projects & Outcomes
Competency Map
Training Plans
SkillsFuture development
Training/Workplace Learning
On-the-Job Training Blueprints
Learning
Preparing for Growth
x% improvement in staff
performance
x% of staff participate in
training
x% of staff have skills
upgrading plan
Has Workplace learning in
place
Has future skills manpower
plan in place

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 Lean Operations
Examples of Projects & Outcomes
Manufacturing/Transactional
Process Flow Improvement
Supply Chain Lead Time and
Inventory Reduction
Business Process Re-Engineering
Pull System Implementation
Lean Maturity Deployment
Lean Operations
Quality, Cost, Delivery & Service
as Advantage
Improved SQDCS (Safety, Quality,
Delivery, Cost, Service)
New or improved management
and processes with enhanced
productivity
Raised organizational capability
Lower manpower growth
(compared to industry average)
Engaged employees in
Continuous Improvement and
Employee Suggestions.
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 Technology-Enabled
Examples of Projects & Outcomes
e-Commerce x% of staff use technology on
e-Learning / Mobile Learning
Re-skill and training for new
a regularly basis
technology x% of staff are multi-skilled
Job-Redesign for new Increase customers by x%
machine / system Increase revenue by x%
e-Guide / e-Helpdesk New technology based work
practices accepted by
Technology-Enabled staff/union
Digitising, Scaling &
Internationalisation

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 Organizations WTP Change Drivers

Task Force Role

CEO/MD/Business Owner (or 1 Sponsor for leadership
equivalent)
Senior Management from: 1 to 2 Champion(s) to drive
Operations workplace transformation and
Business Development engage branch union leadership
Human Resources (HR)
Middle Management from: 1 Partner / Project Leader to
Operations support Champions and Lead the
Project execution

Minimum of 3 staff from the organisation

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 Key Stages of WTP
1st Milestone 2nd Milestone

Kickstart Diagnosis Plan

Sustain Implement

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 Key Stages of WTP
1st Milestone 2nd Milestone

Kickstart *Diagnosis *Plan

Sustain *Implement

*Involve Associate
Consultant
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 1st Milestone: KICKSTART

1. Make enquiry / 1. Issue Letter of

Submit Application Form Offer
2. Initial Discussion 2. Receive Letter
of Acceptance
1. Company express interest and enquire / 1. SNEF issue Letter of
submit Application Form Offer
2. Initial Discussion includes: 2. Company sign and return
List and prioritize challenges/problems Letter of Acceptance and
Identify relevant WTP make non-refundable
Identify companys SAPPHIRE Task Deposit
Force, SNEFs Project Manager and
Associate Consultant

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 1st Milestone: DIAGNOSIS
Understand current situation
& Identify challenges
Possible engagement activities to understand the current situation:
Surveys/Assessment to identify gaps (Process & Metrics)
Interviews with key personnels
Workplace observation
Focused group discussions

Companys SAPPHIRE Task Force to provide access to appropriate resources and

information to SNEFs Project Manager and Associate Consultant.

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 2nd Milestone: PLAN
Craft an Implementation Plan
to mitigate gaps surfaced in Diagnosis stage

Define & Charter

Improvement Project
Task force to be given 2 Either:
weeks to consider & Proceed to complete the WTP, or
validate implementation Re-scope* the WTP
plan
Move to Implementation *previous work done such as Diagnosis and Plan,
based on the original agreed scope will be included
stage upon approval as part of the 100-hour Consultancy service.

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 2nd Milestone: IMPLEMENT

Implement the Improvements & Consultancy work

Associate Consultant to To guide Champion and Task Force to

work with Champion and
Task Force to:
Co-create frameworks
Improve the processes
Revise and standardize new
policies, practices etc.
implement frameworks and solutions:
Improve processes &/or demonstrate new
practices required in the adoption of new
framework, capital investments etc.
Review & revise policies/SOPs with HR, union
representative &/or respective parties
Report out upon successful closure of project

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 Activities to SUSTAIN WTP
Considerations to undertake underpinning
frameworks/schemes for WTP sustainability
Develop underpinning frameworks with other
Sustain frameworks & government grants/schemes
policies Subsidised Masterclasses: 90% for SMEs, 70% for
Maintain skills relevancy non-SMEs
Subsidised/complimentary seminars and workshops
Industry trends update
Learning journeys
SAPPHIRE convention to celebrate successful WTP
Annual roundtable discussions/brainstorming
sessions involving CEO and ministers on policy and
matters involving organisational transformation

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 Interested in SAPPHIRE
Organizations which are interested in SAPPHIRE kindly contact
us via:

1. Phone: 3. Complete and return the

form in SAPPHIRE flyer
(65) 6290 7698

2. email:

sapphire@snef.org.sg

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Singapore National Employers Federation
Website: http://sapphire.snef.org.sg
Tel: (65) 6290 7698
Email: sapphire@snef.org.sg

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