RaymondDavis

75ARMYHEIGHTS,NEWYORK,UNITEDSTATESOFAMERICA.
Home:555.555.5555
cell:566.486.2222
email:email@email.com

SUMMARYOFPROFESSIONALQUALIFICATIONS

Experiencedmanagerwithexpertiseinhumanrelationsandproject
management

Extensivebackgroundinstaffrecruitmentandretention

Stafftraininganddevelopment

Superbwrittenandoralcommunicationskills

Organizationalandstrategicplanning

Managementcoaching

Programmarketing

Contractnegotiationandcompliance

KnowledgeofFederalandStateEmploymentLaw

PROFESSIONALEXPERIENCE

CLINICALDIRECTOR
RiverbendInc.,20122014

SeniorManagementofaJointCommissiononAccreditationofHealthcare
Organizations(JCAHO)accreditedtreatmentfacility.Responsibleforall
aspectsofprogrammanagement;clinical,administrative,fiscal.

Responsibleforrecruiting,orienting,trainingandsupervising50staff,was
abletoreducestaffturnoverfrom68%to14%byimprovingstafforientation
andtraining,professionaldevelopment,andmidlevelmanagementcoaching.
 Oversightofallaspectsofstaffperformance;performanceevaluation,
progressivediscipline,mediationofstaffdisputesandgrievanceproceduresin
accordancewithstateandfederallaws.

Leadershipinthesettingandachievingofstrategicandorganizationalgoals.

Establishedtrainingprogramsforstaffinregardtoallaspectsofworkplace
performanceandprofessionaldevelopment.

ProgramMarketing,increasedannualrevenueby38%.

PROGRAMDIRECTOR
R.DykemanCenter,20102012

Administrative,clinical,fiscalandhumanresourcesmanagementofalarge
outpatientmentalhealthcenter;60fulltimeemployeesand45contract
employeeshousedinvariouslocations.

Responsiblefortherecruitmentandsupervisionandperformanceevaluationof
clinical,administrativeandmedicalstaff.

Providedtrainingtoenhanceworkplaceperformanceatalllevelsofstaffing.

NominatedasTrainingCoordinatorfortheWestSeattleMentalHealth
Consortium,providingtrainingasthetrainerorcontractingwithrelevant
professionalstoprovidetrainingintheareasofculturallyrelevantservices,
professionalethicsandlaw,andareasofprofessionaldevelopmentasrequested
bystaffmembers.

ConcurrentlycompletedatwoyearcertificateprograminOrganizational
DevelopmentandLeadershipastherecipientofameritscholarshipbythe
MicrosoftCorporation.

IndependentConsultanttoseveralsmallbusinesses,lawfirms,nonprofit
agenciesandschooldistrictsonstaffgrievanceprocedures,teambuildingand
thesettingandachievingoforganizationalgoals.

PROGRAMDIRECTOR
FamilyReconciliationServices,20082010

ProvidedprogrammanagementofthelargestFRScontractinWashington
State.

FRSwasresponsibleforprovidinginhomecrisescounselingtofamiliesona
24/7basis.

Responsiblefortherecruitment,orientation,supervisionandperformance
evaluationofupto45Master'slevelclinicians.

Duringthis10yearperiod,increasedtheethnicdiversityofstafffrom0%to
36%andprovidedmoreculturallyrelevantservicestothecommunityserved.

Servedasorganizationalandclinicalconsultanttoavarietyoforganizations
includingBellevueSchoolDistrict;PortS'klallamTribalHealthBoard;
EastsideMentalHealth;RentonAreaYouth&FamilyServices;aswellas
severalbusinessesandlawfirms.

CompletedthetrainingrequiredtobecomeanAmericanAssociationof
MarriageandFamilyTherapists(AAMFT)ApprovedSupervisor.

CLINICALDIRECTORChemicalDependencyTreatmentPrograms
RogueValleyMedicalCenter,20062008

Hiredbythemedicalcentertodesignandimplementaresidentialtreatment
program.

Responsiblefortherecruitmentandhiringofallstaff;medical,administrative
andclinical.

ResponsibleforpublicrelationsandProgramMarketing.

Developedcompensationstructureandperformancemanagementand
employeetrainingandevaluationstructures.

Developedanongoingtrainingprogramfornursingandclinicalstaffand
servedasaliaisonbetweenthehospitalandthecommunityprovidingtraining
tocommunitypartners;schools,thepolicedepartmentandrelevantmedical
andmentalhealthprofessionals.

Designedandbroughtintoexistenceafamilyeducationandsupportstructure
forthecommunity.
EDUCATION

SeniorProfessionalHumanResources(SPHR)certificationcoursework
completed

TheWhidbeyInstitute,OrganizationalDevelopmentandLeadership

UniversityofHeidelberg,Germany,Psy.DinClinicalPsychology

UniversityofCaliforniaatBerkeley,BAinPhilosophyandGerman

PROFESSIONALAFFILIATIONS

SocietyofHumanResourcesManagement

PortlandHumanResourcesManagementAssociation