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General Description

Operating Instructions
Software (Network TWAIN Driver)
For Digital Imaging Systems

System Requirements
Operating the Network
TWAIN Driver
Troubleshooting

Before using this software, please carefully read these instructions completely and keep these operating
instructions in a safe place for future reference.

English
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Application software for this device contains a number of programs licensed under the terms
of the GNU Lesser General Public License and other open software. For more details and
applicable license thereof, please refer to the Read Me file for the software.
All other product/brand names, trademarks or registered trademarks identified herein are the
property of their respective owners.
In these Operating Instructions, some and marks are omitted from the main text.

Panasonic Communications Co., Ltd. 2008


Unauthorized copying and distribution is a violation of law.
Panasonic accepts no liability for any effects resulting from the use of this software or manual.
Published in Japan.

The contents of these Operating Instructions are subject to change without notice.

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Table of Contents

General Description.......................................... 4
System Requirements....................................... 6
Operating the Network TWAIN Driver............... 8
Acquiring Images from a Device..................................................................8
The Device Selection Screen.....................................................................12
The Box Selection Screen..........................................................................14
The File Selection Screen..........................................................................16
The Search Settings Screen......................................................................18
Troubleshooting.............................................. 20

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General Description
General Description

TWAIN is a standard for connecting software applications to imaging devices such as scanners, digital cameras,
and MFPs.

Once this software is installed, scanned images that have been saved in boxes in a device can be acquired by a
computer via a network connection.

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Memo

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General Description
System Requirements
Personal Computer : IBM PC/AT and compatibles (CPU Intel Pentium 4 1.6 GHz or greater is
recommended)
Operating System : Microsoft Windows 2000 operating system (Service Pack 4 or later)*1,
Microsoft Windows XP operating system (Service Pack 2 or later)*2,
Microsoft Windows Server 2003 operating system (Service Pack 1 or later)*3,
Microsoft Windows Vista operating system*4,
Microsoft Windows Server 2008 operating system*5 .

* The following Operating System is not supported :


Microsoft Windows Server 2003 Enterprise Edition for Itanium-based systems,
Microsoft Windows Server 2008 Enterprise Edition for Itanium-based systems.
System Requirements

Application Software: Microsoft Internet Explorer 6.0 Service Pack 1 or later,


Microsoft .NET Framework Version 2.0,
.NET Framework Version 2.0 Language Pack .

System Memory : Recommended Memory for each OS:


Microsoft Windows 2000 operating system : 256 MB or more
Microsoft Windows XP operating system : 512 MB or more
Microsoft Windows Server 2003 operating system
Microsoft Windows Vista operating system : 1 GB or more
Microsoft Windows Server 2008 operating system

Free Disk Space : 300 MB or more (For installation and work space, not including storage space)

CD-ROM Drive : Used for installing the software and utilities from the CD-ROM

Interface : 10Base-T/100Base-TX/1000Base-T Ethernet Port


(The interface that can be used is different depending on the model)

*1 Microsoft Windows 2000 operating system (hereafter Windows 2000)


*2 Microsoft Windows XP operating system (hereafter Windows XP)
*3 Microsoft Windows Server 2003 operating system (hereafter Windows Server 2003)
*4 Microsoft Windows Vista operating system (hereafter Windows Vista)
*5 Microsoft Windows Server 2008 operating system (hereafter Windows Server 2008)

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Memo

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System Requirements
Operating the Network TWAIN Driver

Acquiring Images from a Device


The following describes the procedure for acquiring, by using a computer, image data scanned and saved in a
box in a device. You can acquire images using TWAIN compatible applications, or you can start the Network
TWAIN Driver from the Windows start menu to acquire images.

Starting the Network TWAIN Driver from an application:


Select To Import Folder from Acquire Image in the File menu of the application that is to acquire
images.
Operating the Network

Note:
TWAIN Driver

If the Network TWAIN Driver is already running, the message dialog box <Network TWAIN Driver is already
running. Cannot run two or more.> is displayed.
In this example, the Quick Image Navigator is used as a sample. If you are using the another application, please
refer to the operating instructions for details.

Starting the Network TWAIN Driver from the Windows Start Menu:
Click start All Programs (Programs for Windows 2000) Panasonic Panasonic Document
Management System Network TWAIN Driver.

Note:
If the Network TWAIN Driver is already running, the message dialog box <Network TWAIN Driver is already running.
Cannot run two or more.> is displayed.

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After the message dialog box <Searching> appears, the available devices are displayed.

Select a device, and then click OK.

Note:
To skip this screen the next time the Network TWAIN Driver is started, select [Don't show device selection screen.].
To change search conditions for devices, display the search settings screen by clicking Setting.

The box list stored in the selected device is displayed.

Select the desired box number, and then click OK.

Operating the Network


ATTENTION
Multiple users can access the box. Be careful

TWAIN Driver
not to access other user's box and acquire/
delete files from the box.

Note:
To skip this screen the next time the Network TWAIN Driver is started, select [Dont show next time. (When device
selection screen omitted)].

Continue on the next page...


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A list of files in the selected box is displayed.

Select a file, and then click OK.

To select multiple files at one time, select files while holding down the [Ctrl] key or the [Shift] key, and then
click OK. To select consecutive multiple files, use the [Shift] key. To select inconsecutive multiple files, use
the [Ctrl] key.

ATTENTION
Other users can access the box. To avoid other
users from acquiring/deleting files from your
box, it is recommended that you acquire and
delete the files from the box immediately after
you scanned/saved important data.
The following two methods can be used to
delete files from the box. Deleted files cannot
be retrieved.
- By selecting [Delete the extracted file.]:
If this option is selected, files are deleted from
the box after they are acquired. If Cancel
is clicked in the message dialog box before
the files are acquired, the file acquisition is
canceled and the files are not deleted from
the box.
- By clicking Delete:
You can delete unnecessary files by clicking
this button after a file is selected.
If acquiring/deleting files from the box,
Operating the Network

carefully confirm <Name> and <Last modified>


displayed in the file list so that the wrong image
TWAIN Driver

is not acquired/deleted.

Note:
If the Network TWAIN Driver is started from an application, note that the file format may be changed, when storing
images, depending on the settings of the application you are using.

If the Network TWAIN Driver is started from an application in step 1


go to step 5a
If the Network TWAIN Driver is started from the Windows start menu in step 1
go to step 5b

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<If the Network TWAIN Driver is started from an application in step 1>

If [Show message when two or more files selected.] is selected with multiple files selected, click OK when
the message dialog box <Multiple files are acquired as one.> is displayed.

After the message dialog box <Acquiring> is displayed, the image acquisition to the TWAIN supported
application is complete.

Note:
The Network TWAIN Driver automatically exits depending on the image application you are using. If the Network
TWAIN Driver does not automatically exit, click Cancel to exit the Network TWAIN Driver.

<If the Network TWAIN Driver is started from the Windows start menu in step 1>

The selection screen for the folder to save the file is displayed.

Select a folder to save the file, and then click OK.

After the message dialog box <Acquiring> is displayed, the file is saved in the specified folder.

Note:
You cannot change the file format when saving to a folder. The file is saved to the folder in the same format as
when it was in the box of the selected device.
The file formats that this software can save in are listed below.
However, for files in the PDF format or TIFF format, only the files generated by the machine are supported.
- PDF
- TIFF
- JPEG

Operating the Network


TWAIN Driver

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The Device Selection Screen
If either of the following conditions is met, this screen is displayed first when the Network TWAIN Driver is
started:
If [Dont show device selection screen.] has never been selected (this option is not selected by default)
If it is the first time the logged in user has started the driver

You can skip this screen if the following conditions are met:
If you exited the Network TWAIN Driver with [Dont show device selection screen.] selected
If the device selected with the above option selected is successfully accessed

If you exit the Network TWAIN Driver with [Dont show device selection screen.] deselected, this screen is
displayed the next time the driver is started.
You can also stop skipping this screen in the following cases:
When you click Select device on the box selection screen to return to the device selection screen
When you fail to access the device selected with [Dont show device selection screen.] selected, and click
Select device in the displayed message dialog box

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Operating the Network
TWAIN Driver

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Note:
If you fail to access the device selected with [Don't show device selection screen.] selected, the following message dialog
box is displayed.
- Retry: Click to try accessing the selected device again.
- Select device: Click to display the device selection screen.
- Cancel: Click to close the message dialog box.

1. Device Search Results Screen 3. Setting


Displays the devices found. The model name, Displays the search settings screen to specify
location, and IP address of the device are search conditions.
displayed. 4. Reload
You can sort the files that are displayed by each Searches for devices again, and updates the
item. Device Search Results Screen.
You can select only one device from the devices The message dialog box <Searching> is
displayed. displayed while searching for devices. Clicking
If all of the devices found cannot be displayed, Cancel cancels the search for devices.

Operating the Network


you can scroll to display the rest of the devices.
5. OK
To select a device, select the desired device,
Click OK after selecting a device.

TWAIN Driver
and then click OK.
If the number of devices found is 0, this button is
If the search results are 0, the message dialog
grayed out.
box <0 devices found.> is displayed.
6. Cancel
2. Dont show device selection screen.
Exits the Network TWAIN Driver.
Select this option to skip this screen the next
time the Network TWAIN Driver is started. Once
you start the driver, it accesses the device
selected with this option selected and displays
the box selection screen or the file selection
screen.

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The Box Selection Screen
If the following conditions are met, this screen is displayed first when the Network TWAIN Driver is started:
If you exited the driver with [Dont show device selection screen.] selected
If the device selected with the above option selected is successfully accessed

You can skip this screen if the following conditions are met:
If you exited the Network TWAIN Driver with [Dont show next time. (When device selection screen omitted)]
selected
If the box selected with the above option selected is successfully accessed

If you exit the Network TWAIN Driver with [Dont show next time. (When device selection screen omitted)]
deselected, this screen is displayed the next time the driver is started.
You can also stop skipping this screen in the following cases:
When you click Select device on this screen to return to the device selection screen
When you fail to access the device selected with [Dont show device selection screen.] selected, and click
Select device in the displayed message dialog box

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Operating the Network
TWAIN Driver

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1. Box Search Results Screen 6. OK
Displays the boxes found in the selected device. Click OK after selecting a box.
The box name and the number of files saved in If [Show empty boxes.] is deselected, this button
the device are displayed. is grayed out when the number of boxes with
You can sort the files that are displayed by each files is 0.
item. 7. Cancel
You can select only one box from the boxes Exits the Network TWAIN Driver.
displayed.
If all of the boxes cannot be displayed, you can
scroll to display the rest of the boxes.
To select a box, select the desired box, and then
click OK.
If a connection cannot be established with the
selected device, the message dialog box <Could
not connect the specified device.> is displayed.
2. Dont show next time. (When device selection
screen omitted)
Select this option to skip this screen the next
time the Network TWAIN Driver is started. Once
you start the driver, it accesses the device and
the box selected with this option selected, and
displays the file selection screen.
This option is grayed out if [Dont show device
selection screen.] on the device selection screen
is not selected,
3. Show empty boxes.

Operating the Network


Select this option to display all of the boxes. If
this is not selected, only the boxes with files are

TWAIN Driver
displayed.
4. Reload
Searches for boxes in the selected device again,
and updates the Box Search Results Screen.
The message dialog box <Searching> is
displayed while searching for boxes. Clicking
Cancel cancels the search for boxes.
If a connection cannot be established with the
selected device, the message dialog box <Could
not connect the specified device.> is displayed.
5. Select device
Returns to the device selection screen.

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The File Selection Screen
This screen is displayed after selecting the box on the box selection screen.

If the following conditions are met, this screen is displayed first when the Network TWAIN Driver is started:
If you exited the driver with [Dont show device selection screen.] selected on the device selection screen and
[Dont show next time. (When device selection screen omitted)] selected on the box selection screen
If the device and box selected with the above options selected are successfully accessed

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Operating the Network

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TWAIN Driver

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1. File List 5. Delete
Displays the files stored in the selected box. The Displays a message dialog box for confirming
file name, the date and time the file was updated, file deletion. If deletion is approved, deletes the
the file size, and the file type are displayed. selected files in the box. During file deletion, a
You can sort the files that are displayed by each message dialog box indicating that deletion is
item. being executed is displayed.
If all of the files in the box cannot be displayed in 6. Box selection
the screen, you can scroll to display the rest of Returns to the box selection screen.
the files.
7. OK
You can select multiple files at the same time.
Click OK after selecting a file.
To select files, select the desired files, and then
If a file is not selected, this button is grayed out.
click OK.
8. Cancel
2. Delete the extracted file.
Exits the Network TWAIN Driver.
Select this option to delete the selected files
after they are acquired. During file deletion, a
message dialog box indicating that deletion is
being executed is displayed.
3. Show message when two or more files
selected.
Select this option to display the message dialog
box <Multiple files are acquired as one.> when
selecting multiple files. If [Dont show this
message next time.] is selected in this dialog
box, [Show message when two or more files
selected.] is deselected.

Operating the Network


If the Network TWAIN Driver is started from the TWAIN Driver
Windows start menu, this option is grayed out.
4. Reload
Searches for the files in the selected box again,
and updates the File List.
If images are scanned with the machine when
the Network TWAIN Driver is started, the File
List must be updated by clicking Reload.
The message dialog box <Searching> is
displayed while searching for files. Clicking
Cancel cancels the search for files.

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The Search Settings Screen
The following screen is displayed when Setting on the device selection screen is clicked.

The driver is compatible with both IPv4 and IPv6. You can select a range of IP addresses (IPv4) or directly
specify an IP address (IPv4/IPv6).

Note:
A range of IPv6 addresses cannot be set.

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Operating the Network
TWAIN Driver

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1. Add IP Address to search
Select this option to search for devices from the
list of specified IP addresses.
Deselect this option to search all equipment
connected to the same network as your
computer for devices.

Note:
If OK is clicked without changing any settings after
Add IP Address to search is selected, no changes
are applied to the IP address settings.

2. Range IPv4
Enter the first IPv4 address/last IPv4 address.
Only IPv4 addresses can be entered.
3. IP Address IPv4
Enter an IPv4 address. Only IPv4 addresses can
be entered.
4. IP Address IPv6
Enter an IPv6 address. You can also enter a
scope ID. IPv6 addresses can only be used if
you are using Windows Vista or later.
5. Add
Adds IP addresses to the IP address list.

Note:
If the total number of IP addresses specified in
[Range-IPv4], [IP Address-IPv4], and [IP Address-

Operating the Network


IPv6] exceeds 255, an error message is displayed.

6. Delete

TWAIN Driver
Deletes an IP address from the IP address list.
7. IP address list
Displays the IP addresses added by clicking
Add.
8. Timeout
Sets the amount of time before a connection is
timed out when searching.
9. OK
Applies the settings. If you have not performed
any operations after opening this screen, this
button is grayed out.
10. Cancel
Closes this screen without applying any of the
settings.

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Troubleshooting
This section describes potential problems, and corrective actions as well as the system requirements.

Problem Corrective action


Devices cannot be searched for. Confirm that the connection cable (Ethernet LAN cable) is connected
correctly.
Confirm the Community Name that is specified.
Confirm that the Community Name is the same as the Community
Name specified on the device. For details, refer to the Operating
Instructions (For Device Explorer and Embedded Web Server).

There are no boxes displayed in Boxes with files stored do not exist. If [Show empty boxes] is
the box selection screen. deselected, empty boxes are not displayed.
Scan images with the machine, and store files in the box.
Troubleshooting

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Memo

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Troubleshooting
USA Only

WARRANTY
PANASONIC COMMUNICATIONS COMPANY OF NORTH AMERICA MAKES NO WARRANTIES,
GUARANTEES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, TO THE CUSTOMER WITH
RESPECT TO THIS PANASONIC MACHINE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

PANASONIC COMMUNICATIONS COMPANY OF NORTH AMERICA ASSUMES NO RISK AND


SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED
TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF
PROFITS SUSTAINED BY THE CUSTOMER IN CONNECTION WITH THE USE OR APPLICATION
OF THIS PANASONIC MACHINE. SEE YOUR DEALER FOR DETAILS OF DEALERS WARRANTY.

For Service, Call:

Panasonic Communications Company of North America, Panasonic Canada Inc.


Unit of Panasonic Corporation of North America 5770 Ambler Drive
One Panasonic Way Mississauga, Ontario L4W 2T3
Secaucus, New Jersey 07094 http://www.panasonic.ca
http://panasonic.co.jp/pcc/en/
For Customer Support (Except for
USA and Canada Users): I1208-0 (08)
Panasonic Communications Co., Ltd. PJQMC1417ZA
Fukuoka, Japan December 2008
http://panasonic.net Published in Japan

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