Use Case Description

Use Case Name: Analyse and calculate lead and ID: 1 Importance Level: High
sale details
Primary Actor: VP of sales Use Case Type:Detailed

Stakeholders and Interests: VP of sales and Salesperson

Brief Description: Analyse lead details and calculate the leads per sale and calls per lead

Trigger: When VP of sales want to check lead details or customer dispute occurs
Type:

Relationships:
Association: VP of sales
Include:
Extend:
Generalization:
Normal Flow of Events:
S-1VP of sales checks the call notes(S-1)
S-2VP of sales checks call counter and call dates(S-2)

SubFlows:
S-1:VP of sales have to check the call notes of a certain lead to handle dispute cases.
S-1.1: VP of sales checks the lead calls and clicks on the certain time of call to see the call
notes.
S-2: VP of sales enters the lead information.
S-2.2: VP of sales display the lists of calls for a certain lead

Alternate/Exceptional Flows: