Terri L.

Kent, CCS
1486 Collins Avenue, Marysville, OH 43040
terrikent1611@yahoo.com
Ph: 937-303-2407
Professional Summary
Certified coding specialist with expert knowledge of medical terminology and HIPAA compliance. Close
attention to detail and adept multi-tasker with established career working in medical billing and coding settings.
Support quality patient care and education.

Skills
ICD-9-CM & PCS coding guidelines Familiar with commercial & private
ICD-10-CM & PCS coding guidelines insurance carriers & benefits
HCPCS coding guidelines Composed and professional demeanor
DRG & PC grouping Office management professional
Medical terminology expert Promotes positive behavior
Billing & collection procedures expert Independent judgement and decision making
Quality improvement competency Excellent problem solver
Inpatient records coding proficiency Close attention to detail
Outpatient surgery coding specialist Patient chart auditing ability
Expert knowledge of anesthesia coding Analytical thinker and adept multi-tasker
Time management proficiency
 Experience
Memorial Health Marysville, OH
Inpatient & Observation Coder Feb 2014-Present
Review records for completeness, accuracy and compliance with regulations.
Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.
Identify, compile, abstract and code patient data, using standard classification systems.
Resolve or clarify codes or diagnoses with conflicting, missing or unclear information by consulting
with doctors or others or by participating in the coding teams regular meetings.
Routinely collaborate with department managers to correct problems and improve services.
Continually improve knowledge, skills and performance based on feedback and self-identified
professional development needs
Protect the security of medical records to ensure that confidentiality is maintained.
Plan, develop, maintain or operate a variety of health record indexes or storage retrieval systems to
collect, classify, store or analyze information.
Memorial Health Marysville, OH
Billing Analyst May 2013-Feb 2014
Update manuals when insurance carrier rates, rules or regulations get amended.
Verify accuracy of billing data and revise any errors.
Perform coding research (i.e.: appropriate modifier usage, claim denial, etc.).
Conduct complex business and operational analyses to assure payments are following payer contracts.
Identify payment improvement and clarification for operational efficiency, higher contract and benefit
implementation.
Perform high dollar claim review for benefit and pricing determinations
Work collaboratively with various departments to resolve chart discrepancies that affect claim pricing
and or payment and to analyze complex claim issues.
Work with department staff and collaborate with various departments on special claim projects.
Memorial Health Marysville, OH
Billing Representative Mar 2013-May 2013
Receive payments and post amounts paid to customer accounts
Locate and monitor overdue accounts using computers and a variety of automated systems.
Answer customer questions regarding problems with their accounts.
Record information about financial status of customers and status of collection efforts.
Contact insurance companies to check on status of claims payments and write appeal letters for denial
on claims.
Sort and file correspondence and perform miscellaneous clerical duties such as answering
correspondence and writing reports.
Review claims for completeness and accuracy before claim is released to insurance carrier.
Western Oilfields Supply Co. Brownstown, MI
Office Manager Apr 2003-Apr 2008
Hire and terminate clerical and administrative personnel.
Set goals and deadlines for the department.
Acquire, distribute and store supplies.
Manage leasing of facility space.
Analyze internal processes and recommend and implement procedural or policy changes to improve
operations.
Processed and maintained all pre-lien notices, customer cash application and credit management.
 Processed and coded all purchases for accounts payable.
Created and maintained all rental files.
Collected and processed all payroll data.
Formulated procedures for systematic retention, protection, retrieval, transfer and disposal of company
records.
Education
Marion Technical College Marion, OH
Health Information Technology 2014-Present
Columbus State Community College Columbus, OH
ICD-10-CM Certification: Health Information May, 2014
Virginia College Birmingham, AL
Associate of Science: Healthcare Reimbursement March, 2013
Affiliations
Member, American Health Information Management Association (AHIMA)
Certified Coding Specialist (CCS) 2016-Present
Certified Coding Associate (CCA) 2014-2016
Awards
The National Society of Leadership and Success April, 2016
Phi Theta Kappa Honor Society May, 2015
Marion Technical College Deans List 2014-2015
Virginia College Presidents List 2010-2011, 2013
Virginia College Deans List 2011-2012
Volunteering
Edgewood Elementary School Math Tutor 2nd Grade 2015-2016
United Way Community Day May, 2016