Slight configuration changes for 3G connectivity on new

C887VAG+7
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E-MailDocumentMon, 11/19/2012 - 00:23 " /> Cisco Employee,

Purpose:

This is a short document to explain about the main configuration changes while migrating from the old
887G
router to the new C887VAG+7-K9.

Summary:

The new C887VAG+7 includes a MC8705 HSPA+ modem which requires some slight configuration
changes
compared to all previous 3G modems.

Symptoms:

1. It is not possible to configure PPP encapsulation and the following error message is seen.

Router(config)#int cellular 0

Router(config-if)#encapsulation ppp

Cellular0: Only SLIP encapsulation supported

2. It is not possible to connect and get an IP address even when slip encapsulation is configured

Enabling "debug chat" you can see the following messages:

Sep 19 15:42:40: CHAT3: Chat script gsm started

Sep 19 15:42:40: CHAT3: Sending string: ATDT*98*1#
Sep 19 15:42:40: CHAT3: Expecting string: CONNECT
Sep 19 15:43:40: CHAT3: Timeout expecting: CONNECT
 Sep 19 15:43:40: CHAT3: Chat script gsm finished, status = Connection
timed out; remote host not responding

Solutions:

1. The HSPA+R7 modem requires SLIP encapsulation.

In the new software architecture, on the data link between IOS and the modem itself, it
supports IP data frames.

There are no SLIP frames but slip mode config is for legacy reasons only.

This is documented here:

http://www.cisco.com/en/US/docs/routers/access/1800/1861/software/feature/guide/mrwls_hspa.ht
ml#wp1527716 [1]

2. You also need a different chat script for this new modem.

chat-script gsm "" "AT!SCACT=1,1" TIMEOUT 60 "OK"

This is documented here:

http://www.cisco.com/en/US/docs/routers/access/1800/1861/software/feature/guide/mrwls_hspa.ht
ml#wp1513906 [2]
Verification:

1. To check internet connectivity, you can ping the famous DNS Server which is always up and
easy to remember

ping 4.2.2.2

2. Check that the profile is active and that you got an ip address from the mobile wireless
provider. The interface

should be up/up.

show cellular 0 all

show ip int brief

show ip route

Contact the TAC:

If there is still some trouble to get a valid IP Address and connectivity through the 3G link,
please raise a

new TAC case.

First make sure to enable millisecond (msec) timestamps using the service timestamps
command:

Router(config)#service timestamps debug datetime msec

Router(config)#service timestamps log datetime msec

Then disable console logging and increase the logging buffer size to 4MB via

Router(config)#no logging console

Router(config)#logging buffer 4000000

Then enable the following debugs:

debug chat

debug dialer

and generate some traffic to trigger the dialer/cellular connection. If you don't see any debug,
check to see

if you have a valid route through either the cellular 0 interface or corresponding dialer
interface.

You can also try to reset the modem via:

Router(config)#service internal

Router(config)#exit

Router#test cellular 0 modem-power-cycle

Collect the following information

show tech (includes running-configuration)

show cellular 0 all

show interface cellular 0

show controller cellular 0

show ip int brief

 show ip route

show logs (to get the debugs output)

The collected output (show commands and debug) should provide enough information to
determine what is

wrong with your configuration.

https://supportforums.cisco.com/document/74096/slight-configuration-changes-3g-connecti-
ity-new-c887vag7