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Radiotherapy Risk Profile WHO/IER/PSP/2008.12
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CONTENTS
Foreword 3
Executive Summary 4
Introduction 5
Radiotherapy treatment 5
Risk management and quality assurance in radiotherapy 6
Radiotherapy treatment errors 6
An evidence-based review of current practice 10
Aim 10
Materials and methods 10
Summary of literature 11
Radiotherapy incidents 11
Radiotherapy incidents in developing countries 21
Emerging issues 21
Costing 22
Conclusion 27
Annex II Data form used to collect information on accidents, incidents and errors 45
References 46
Acknowledgements 49
2
Foreword by Sir Liam Donaldson
Radiotherapy saves lives, prolongs lives and We hope that it will assist regulatory
improves the quality of life. For these reasons, agencies, hospitals and individual
millions of patients around the world, their departments to recognise and understand
families and the healthcare professionals who with clarity the risks inherent in radiotherapy.
serve them have reason to be truly thankful. We hope that this healthcare risk profile will
It is widely known to be one of the safest stimulate interest in the concept worldwide.
areas of modern medicine, yet, for some, this
essential treatment can bring harm, personal
tragedy and even death.
EXECUTIVE SUMMARY
The literature in the area of radiation information and 18% (N=844) to the
safety is limited, and relates mainly to treatment delivery stage. The remaining
developed countries, or is the result of 35% of the incidents occurred in a
investigations of major errors. combination of multiple stages.
Review of available literature showed that More system or equipment-related errors
in the years 1976 to 2007, 3125 patients documented by medical physicists were
were reported to be affected by reported, as compared to errors that occur
radiotherapy incidents that led to adverse during initial choice of treatment, dose
events. About 1% (N=38) of the affected prescription and other random errors not
patients died due to radiation overdose related to equipment or system faults.
toxicity. Only two reports estimated the International safety guidelines have been
number of deaths from under-dosage. developed and are regularly updated to
In the years 1992 to 2007, more than 4500 deal with radiotherapy errors related to
near misses (N=4616) were reported in the equipment and dosimetry. There is no
literature and publically available consensus as yet as to how best to deal
databases. with errors not covered by regular system
Misinformation or errors in data transfer quality assurance checks.
constituted the greatest bulk of incidents Initiatives are proposed to develop a set of
in modern radiotherapy services. Of all patient safety interventions addressing the
incidents without any known adverse high risk areas in the radiotherapy process
events to patients, 9% (N=420) were of care, especially those involving patient
related to the planning stage, 38% assessment and clinical decisions.
(N=1732) were related to transfer of
4
INTRODUCTION
Radiotherapy treatment radiation safety, dosimetry, radiotherapy
planning, simulation and interaction of
Radiotherapy is one of the major treatment
radiation therapy with other treatment
options in cancer management. According to
modalities. The main health professionals
best available practice [1], 52% of patients
involved in the delivery of radiation
should receive radiotherapy at least once
treatment are the Radiation Oncologists (RO),
during the treatment of their cancer.
Radiation Therapists (RT) and Medical
Together with other modalities such as
Physicists (MP). Each of these disciplines work
surgery and chemotherapy it plays an
through an integrated process to plan and
important role in the treatment of 40% of
deliver radiotherapy to patients. The
those patients who are cured of their cancer
sequential stages of the radiotherapy process
[2]. Radiotherapy is also a highly effective
of care were recently agreed by the WHO
treatment option for palliation and symptom
World Alliance for Patient Safety
control in cases of advanced or recurrent
Radiotherapy Safety Expert Consensus Group
cancer. The process of radiotherapy is
[Figure 1].
complex and involves understanding of the
principles of medical physics, radiobiology,
Simulation,
Prescribing Positioning Treatment Treatment
Assessment Decision imaging Patient Treatment
treatment and Planning information verification +
of patient to treat and volume setup delivery
protocol Immobilization transfer monitoring
determination
Equipment
and software
commissioning
6
Figure 2: Data transfer elements of the radiotherapy treatment process
06
03 04
Database
02
05 07 01
Source: Adapted from IAEA training material: Radiation protection in radiotherapy [19]
checking, then to treatment machine, and intended to reduce the risk of treatment
finally to a centrally maintained hospital inaccuracy, might, if not used correctly,
database as illustrated in Figure 2 [19]. paradoxically act as a new source of error
[21].
Over the last decade, the rapid development
of new technology has significantly changed According to the IAEA safety standards [22],
the way in which radiotherapy is planned and an incident is defined as:
delivered. Three-dimensional computed
tomography (CT) based planning, multi-leaf Any unintended event, including operating
collimation (MLC), improved immobilization, errors, equipment failures, initiating events,
and more sophisticated planning and data accident precursors, near misses or other
management software now permit complex mishaps, or unauthorized act, malicious or
treatment plans to be prepared individually non-malicious, the consequences or potential
for many patients [20]. The increased consequences of which are not negligible
complexity of planning and treatment, and from the point of view of protection or
rapid adoption of new technologies in the safety.
setting of increased patient throughput may
thus create an environment with more A near miss is defined as:
potential for treatment-related incidents to
A potential significant event that could have
occur. Especially in the low and middle
occurred as the consequence of a sequence of
income countries there may be old systems
actual occurrences but did not occur owing to
with less interconnectivity and fewer trained
the plant conditions prevailing at the time.
QA personnel. In addition, technologies
8
Figure 3: A conceptual framework to prioritize high-risk areas in radiotherapy practice1
Individual
XX X
XX X
X X
X X
X XX Machine
Human
X X
X
X X XXX X
X X X
X X X
X X X X
X Systematic
Source: Dr. Claire Lemer, the WHO World Alliance for Patient Safety
10
SUMMARY OF LITERATURE
Radiotherapy incidents
A summary of all widely reported major
radiotherapy incidents that led to significant
adverse events to patients (such as radiation
injury and death) and which have occurred in
the last three decades (1976-2007) is
presented in Table 1. The countries of
occurrence were middle and high income
countries in the United States of America,
Latin America, Europe and Asia. In total, 3125
patients were affected and of them 38 (1.2%)
patients were reported to have died due to
radiation overdose toxicity. The number of
incidents that occurred in the planning stage
was 1702 (55%), and of the remaining 45%,
incidents were due to errors that occurred
during the introduction of new systems
and/or equipment such as megavoltage
machines (25%), errors in treatment delivery
(10%), information transfer (9%) or in
multiple stages (1%).
12
Outcome/impact Number Safety measures recommended Reference
affected
Radiation overdose toxicity 426 QA system development in all stages of radiotherapy treatment [24]
Organization of the radiotherapy departments (staff training,
double independent audit)
Radiation underdose of 535% 1045 To ensure that staff are properly trained in the operation of a new [38]
About 50% (N=492) of these equipment/system
patients developed local Independent audit of treatment time and outcome
recurrences that could be Clear protocols on procedures when new techniques are introduced
attributed to the error System of double independent check
Radiation overdose toxicity 6 Review of all root causes, e.g., organizational, managerial, technical [39]
Patient deaths due to toxicity 3 Extensive testing and formal analysis of new software
Proper documentation
Radiation overdose toxicity 86 QA system update and organization of the radiotherapy departments [24]
(staff training, audit)
Radiation overdose toxicity 250 QA system, inclusion of treatment prescription, planning and delivery [24]
in addition to traditional technical and physical aspects
Organization of the radiotherapy department for staff qualifications,
training and auditing provisions
Radiation overdose toxicity 18 Formal procedures for safety checks prior to treatment after any [40]
repair/ maintenance on machines
Patient deaths due to overdose 9
Patient death due to overdose 1 Formal procedures for safety checks [40]
Staff training
Radiation overdose toxicity 276 Cooperative efforts between staff members [42]
Enhanced staff training
19992003 Japan High income Planning Output factor input error in renewal
of treatment planning system
14
Outcome/impact Number Safety measures recommended Reference
affected
Radiation overdose toxicity 5 Beam output dosimetry recheck after any disruption [44]
Protocols for signed hand-over procedures
Linacs non-compliant with IEC standards to be removed from clinical use
Radiation overdose toxicity 18 Development of good practice and standards based on ISO 9000 [45-46]
QA standards
Patient deaths due to overdose 5 Staff training for new equipment or new system
Independent certification of the QA committee
Radiation overdose toxicity 2 Reinforcement of the safety measures (register of events, periodical [45]
Patient death due to overdose 1 review of the register and learn from the previous events)
Unknown health consequence 5 Regular supervision of the organizational and workforce factors
Radiation underdose by 3-17% 326 Should have independent review of data used for machine [47-48]
Unknown health consequences output determinations.
19982000 Ireland High income Planning & Errors related to TPS utilization,
Information calculation, and documentation
transfer
16
Outcome/impact Number Safety measures recommended Reference
affected
No identifiable patient toxicity 110 Continuing the real time audit model with targeted feedback to staff [32]
124
263
252
No identifiable patient toxicity 620 New Quality Control (QC) system and assessment [51]
Acceptance of the QA concept
343
79
727
Errors were of little or no 87 Changes to planning and treatment processes within the high-risk [20]
clinical significance group identified
Errors were of little or no 259
clinical significance
94.4% of errors were of little or 209
no clinical significance
No identifiable patient toxicity 177 Multilayered QA system in place (2- step independent check-recheck) [25]
20012007 Europe High income Simulation Mould room error, incorrect virtual
(Not & Planning simulation protocol, incorrect
specified) calculation of monitoring unit (mu),
couch distance, pacemaker etc.
Information Errors in data transfer, inadequate
transfer communication
Treatment Errors related to patient
delivery identification, radiation beam,
isocentre, shielding, bolus, and
wedges, field size etc.
*The incidents described were the ones only related to the computerized record and verify system
**Severity Assessment Code (SAC) is a numerical score applied to an incident based on the type of event,
its likelihood of recurrence and its consequence. The scale ranges from 1 (extreme) to 4 (low) [53].
18
Outcome/impact Number Safety measures recommended Reference
affected
Error identified and corrected 2 Staff training on electronic record and verify (R & V) [21]*
No identifiable patient toxicity Advice to staff not to become too dependent on R& V system
Error identified and corrected
No identifiable patient toxicity 4
Radiation overdose > 10 Gy but 14 Regular review of protocols, staff workload and error [52]
no identifiable patient toxicity identification & analysis system
Careful planning for new technique/ equipment including risk analysis,
and proper documentation
Regular staff communication
In vivo dosimetry
11
No identifiable patient toxicity 123 Checkrecheck by multiple persons) before or at 1st treatment [34]
In-vivo dosimetry
1500
1250
1000
750
500
250
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pti &
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20
Radiotherapy incidents in developing inattention [57]. It is now a well-recognized
countries challenge in radiotherapy, and a large
number of preventative guidelines and safety
No detailed reports on radiotherapy-related
protocols have been established by the
adverse events were available from Asia or
radiation safety-related authorities at the
Africa. The only published studies are the
local and international level [58-64]. In some
evaluation of the dosimetry practices in
of the centres around the world, strict
hospitals in developing countries through the
adherence to the radiotherapy QA protocols
IAEA and World Health Organization (WHO)-
has resulted in reduction in the number of
sponsored Thermoluminescent Dosimetry
errors and related consequences [20, 30, 50].
(TLD) postal dose quality audits carried out on
It has also been suggested that continuous
a regular basis [54, 55]. These studies
reporting and evaluation of incidents in
reported that facilities that operate
radiotherapy is an effective way to prevent
radiotherapy services without qualified staff
major mishaps, as demonstrated in the high
or without dosimetry equipment have poorer
ratio of near misses per adverse events (14 to
results than those facilities that are properly
1) [25]. Thus, regular frequent QA review at
staffed and equipped. Strengthening of
the local level should be ensured, with
radiotherapy infrastructure has been
adequate funding and expertise.
recommended for under-resourced centres,
such as those in South America and the
Caribbean, to improve their audit outcomes Another important initiative in preventing
as comparable to those of developed radiotherapy errors in decision-making and
countries [54]. poor, or incorrect, work practice, could be
behavioural modification, achieved through
frequent audit and regular peer review of the
An external audit of an oncology practice in
specialists protocols, processes, procedures
Asia was able to identify areas of need in
and personnel involved [8, 65]. Shakespeare
terms of gaps in knowledge and skills of the
et al [56] observed that their audit acted as
staff involved. The study found that about
an informal learning needs assessment for the
half (52%) of the patients audited received
radiation oncology staff of the audited
suboptimal radiation treatment, potentially
centre. They became more aware of their
resulting in compromised cure/palliation or
knowledge and skills gaps, and implemented
serious morbidity. Inadequate knowledge and
peer review of all patients simulated.
skills and high workload of the radiation
Additionally they implemented weekly
oncology staff were described as the reasons
departmental continuing medical education
for poor quality of service [56].
activities, a portal film review process, and
have been performing literature search and
peer discussion of difficult cases [56].
Emerging issues
From our literature review, it is apparent that
in the early 1990s major radiotherapy The incidents in radiotherapy that are mainly
incidents occurred mainly due to inexperience related to patient assessment prior to
in using new equipment and technology treatment involve history/physical
during radiotherapy treatment (Table 1), and examination, imaging, biochemical tests,
these types of incidents are now much less pathology reviews and errors during
frequent. More recently, misinformation or radiotherapeutic decision-making including
errors in data transfer constituted the treatment intent, tumour type, individual
greatest bulk of radiotherapy-related physician practice and type of equipment
incidents (Table 2). The incidents that occur used [66]. Comprehensive QA protocols have
due to transcription errors, rounding off been developed that include medical aspects
errors, forgotten data or interchange of data of the radiotherapy treatment, such as
are mostly due to human mistakes or clinician decision and patient assessment [8],
22
Radiotherapy Risk Profile 23
Table 3: Potential risk areas () in radiotherapy treatment
Positioning &
immobilization
Planning
Treatment
information transfer
Patient setup
Treatment delivery
Treatment review
24
Staff factors Suggested preventive measures
Competency certification
QA check & feedback
Incident monitoring
Competency certification
QA check & feedback
Incident monitoring
Clear documentation
Treatment sheet check
Record & verify system
In vivo dosimetry
Competency certification
Incident monitoring
Supervisor audit
Incident monitoring
Imaging/Portal film
In-vivo dosimetry
Competency certification
Incident monitoring
Independent audit
Simulation,
Prescribing Positioning
Assessment Decision imaging
treatment and
of patient to treat and volume
protocol immobilization
determination
28
Treatment Treatment
Treatment
Planning information Patient setup verification
delivery
transfer + monitoring
Equipment
and software
commissioning
Role
Radiation Oncologist RO Advice about treatment options and consent for treatment
Target and normal tissue delineation
Prescription of radiotherapy
Planning review and approval
Monitoring of treatment
Patient follow-up
30
Table 5:
Treatment processes and identification of the professional groups responsible for each process.
1. Assessment of patient
The major risks in the assessment stage are resulting in the patient receiving incorrect
misidentification of the patient, and management. Simple checks of identity were
misdiagnosis leading to the incorrect proposed. These could be elaborated with
treatment advice being given to the patient. technical solutions such as bar-coded
All risks were considered to be high-risk, appointment cards and identity chips.
32
2. Decision to treat
The radiotherapy prescription determines the delivered. These are low resource
dose that is delivered, and the fractionation interventions; case management and
treatment schedule. Errors may reduce competency certification require more
tumour control and or increase the resources and development.
complication rate. Dose-response curves are
steep, especially for complications, and small
deviations may result in major biological
effects.
34
4. Positioning and immobilization
Radiotherapy is given daily and a full course selection or poor choice of radiotherapy
may take up to seven weeks or longer. modality, and failure to identify patient-
Patients are positioned and immobilized so related problems at the time that the
that they will be in the correct position for treatment decision is made.
treatment during the course of radiotherapy.
Incorrect positioning or poor immobilization All other risks identified could be reduced by
will result in the tumour not receiving the the development and implementation of a
intended dose, resulting in a greater risk of planning protocol checklist, which would
recurrence or in sensitive normal tissues being have low resource demands. Checklists are
treated beyond tolerance. High-precision used in many departments, and some
techniques such as radiosurgery and intensity jurisdictions have developed checklists for this
modulated radiation treatment place great purpose [72].
demands on accurate and reproducible
patient positioning and immobilization.
Light fields and cross-hairs could be misaligned Medium Equipment quality assurance
Quality control checks with
Inability to identify the isocentre consistently High protocol for sign-off
procedures
Poor image quality Medium
During simulation the treatment position is Planning protocol checklists are low resource
determined and using imaging such as plain interventions that may reduce errors of
films or computerized tomography, the target protocol, site and side. Equipment quality
(tumour) volume is identified. The potential assurance and competency programmes are
exists for random errors, such as defining the needed, to ensure safety of simulation,
wrong volume, and systematic errors such as imaging and volume determination, and
misalignment of lasers used in positioning. require major resource input. This is the
Errors at this stage are likely to have a high reason for the development of medical
impact, because subsequent treatment stages physics in radiation oncology and the
are intended to reproduce the setup requirement for specialized training
determined at simulation. programs in all three radiation oncology
professional groups.
36
6. Planning
Incorrect physical data such as decay curves and High Independent checks
tables of constants Planning protocols
In vivo dosimetry
Incorrect treatment modalities and beam positioning High Planning protocol checklist
Incorrect beam energy High Signature protocols and
Incorrect beam size High independent checking
Incorrect normalizations High
Incorrect prescription point Medium
Incorrect inhomogeneity correction Medium
Incorrect use of bolus in calculation High
Wrongly sited blocks High
Poorly constructed blocks High
Wrong depth dose chart for wrong machine High
The transfer of information from the plan to Independent checking is a mainstay of error
the treatment machine is a critical step. It reduction from transcription and
may require software from different vendors communication errors, but is subject to
to interface correctly, or require correct automaticity errors. Modern record and
manual data entry. Random and systematic verify systems reduce random transcription
errors may occur. Protocol checklists will errors, but require quality assurance regimens
prevent the implementation of unauthorized to prevent systematic errors.
plans, and clear documentation standards will
reduce errors from poor record keeping and
handwriting. Signature policies should be in
place and audited.
38
8. Patient setup
Operating equipment in physics mode rather than High Machine protocol check
clinical mode In vivo dosimetry
The major risk in treatment delivery is The other risks identified relate to random
incorrect beam output due to incorrect errors that may affect individual treatments
calibration of the beam at commissioning or or courses. Independent checking reduces the
at a later date, or the generation of incorrect risk of many of these errors [71]. In vivo
data used to calculate treatment time or dosimetry using radiation detectors, such as
monitor units. This would result in a diodes or thermoluminescent dosimetry, may
systematic error [38, 47] that could affect reveal incorrect beam energy or incorrect
hundreds or thousands of patients. calibration. In addition, if used systematically
Considerable effort is dedicated to ensuring near the start of treatment, for the majority
and maintaining beam output in high income of patients it can provide an independent
countries [73]. An IAEA postal survey [54] of final check of many of the procedures
low and middle income countries showed involved in treatment planning and patient
that 84% of centres were within the 5% dose delivery, provided that it has not been
tolerance limit. Centres without radiation calibrated with the same beam that it is
measurement devices and qualified physics supposed to be checking.
staff were more likely to have doses outside
the tolerance limits. Equipment quality
assurance programmes are resource intensive
and require specialist personnel (medical
physicists and engineers), specialized
equipment and replacement parts.
40
10. Treatment verification and monitoring
1. Patient identification
2. Audit of equipment commissioning and
processes
3. Staff competency assessment
4. Process and equipment quality assurance
5. Information transfer with redundancy
6. Process governance
7. Error reporting and quality improvement
8. External checking
9. Adequate staffing
42
Table 6: The top three interventions
Treatment information transfer Incorrect or inadequate data entry on record & verify system
No independent check
Independent checking
44
ANNEX II: DATA FORM USED TO COLLECT
INFORMATION ON ACCIDENTS, INCIDENTS & ERRORS
Annex II: Data form used to collect information on accidents, incidents and errors
Assessment of
patient &
decision to
treat
Prescribing
treatment
protocol
Positioning &
immobilization
Simulation &
imaging
Hardware &
software
commissioning
Planning
Treatment
information
transfer
Patient setup
Treatment
delivery
Treatment
review
46
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Standards for Quality Control at Canadian Radiation Consultation Paper. 14 January 2008.
Treatment Centres: Kilovoltage X-ray Radiotherapy
Machines.
(http://www.medphys.ca/Committees/CAPCA/Kilovol
tage_X-ray_Radiotherapy_Machines.PDF, accessed
29 October 2007)
48
ACKNOWLEDGEMENTS
Developed by the Radiotherapy Safety Team within the World Alliance for Patient Safety under
the editorial leadership of Michael Barton and Jesmin Shafiq of the South Western Clinical School,
University of New South Wales, Australia and the Collaboration for Cancer Outcomes Research
and Evaluation, Liverpool Health Service, Sydney, Australia, with support and contributions from:
Raymond P Abratt Dept of Radiation Oncology, Groote Schuur Hospital, South Africa
Charlotte Beardmore The Society and College of Radiographers, London, United Kingdom
Zhanat Carr Radiation and Environmental Health Programme, World Health Organization,
Geneva, Switzerland
Mary Coffey University of Dublin Trinity College, Dublin, Ireland
Bernard Cummings Princess Margaret Hospital, Toronto, Canada
Renate Czarwinski International Atomic Energy Agency, Vienna, Austria
Jake Van Dyk London Regional Cancer Program, London Health Sciences Centre,
London, Ontario, Canada
Mahmoud M El-Gantiry National Cancer Institute, Cairo University, Cairo, Egypt
Akifumi Fukumura National Institute of Radiological Sciences, Chiba-Shi, Japan
Fuad bin Ismail Department of Radiotherapy and Oncology, Hospital University Kebangsaan
Malaysia, Kuala Lumpur, Malaysia
Joanna Izewska International Atomic Energy Agency, Vienna, Austria
Ahmed Meghzifene International Atomic Energy Agency, Vienna, Austria
Maria Perez Radiation and Environmental Health Programme, World Health Organization,
Geneva, Switzerland
Madan Rehani International Atomic Energy Agency, Vienna, Austria
John Scarpello National Patient Safety Agency, London, United Kingdom
Ken Shortt International Atomic Energy Agency, Vienna, Austria
Michael Williams Oncology Centre, Addenbrookes NHS Trust, Cambridge, United Kingdom
Eduardo Zubizarreta International Atomic Energy Agency, Vienna, Austria
World Alliance for Patient Safety Secretariat
(All teams and members listed in alphabetical order following the team responsible for the publication)
Radiotherapy:
Michael Barton, Felix Greaves, Ruth Jennings, Claire Lemer, Douglas Noble, Gillian Perkins, Jesmin
Shafiq, Helen Woodward
Blood Stream Infections:
Katthyana Aparicio, Gabriela Garca Castillejos, Sebastiana Gianci, Chris Goeschel,
Maria Teresa Diaz Navarlaz, Edward Kelley, Itziar Larizgoitia, Peter Pronovost, Angela Lashoher
Central Support & Administration:
Sooyeon Hwang, Sean Moir, John Shumbusho, Fiona Stewart-Mills
Clean Care is Safer Care:
Benedetta Allegranzi, Sepideh Bagheri Nejad, Pascal Bonnabry, Marie-Noelle Chraiti, Nadia
Colaizzi, Nizam Damani, Sasi Dharan, Cyrus Engineer, Michal Frances, Claude Ginet, Wilco
Graafmans, Lidvina Grand, William Griffiths, Pascale Herrault, Claire Kilpatrick, Agns Leotsakos,
Yves Longtin, Elizabeth Mathai, Hazel Morse, Didier Pittet, Herv Richet, Hugo Sax, Kristine
Stave, Julie Storr, Rosemary Sudan, Shams Syed, Albert Wu, Walter Zingg
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Radiotherapy Risk Profile 51