Faisal Movers | Khawaja Group of Companies

Name: Zaryab Ahmed Khan

Student ID: BC120400290
Session: Fall 2012
Date: -6-2017

VIRTUAL UNIVERISTY OF PAKISTAN

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DEDICATION
This work effort is dedicated to my Parents. Without them, I wouldnt be able to
reach at this point.

Love you
ammi, abu

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ACKNOWLEDGEMENT

By the grace of Almighty Allah who is the most powerful and merciful I have
been able to complete my internship report successfully. I would like to express
my heartiest feeling to my course instructors who guided me and my campus
VDGK01 staff for helping me and providing me the right guidance whenever I
needed.
I must say that the staff and management team of Faisal Movers D.G.Khan was
quite an example of what a successful team looks like. They work with a good
team spirit. I am very thankful to them for their cooperation and efforts that they
have putted on me. They have really helped me to know the right information
and complete my internship report.

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EXECUTIVE SUMMARY
Faisal Mover has a protracted history. Based on more than a decade of excellence in service.
The founder members M Akbar, Mr. Ahmad Shahzad and Abdul Wahid, strong vision and
dedication made it possible to launch Faisal Mover Express Bus Services in 2003. It serves as a
hub of passenger transport throughout the length and breadth of Pakistan. The journey, which
was started with express bus service between Sargodha and Multan, has been expanded many
folds, with the revelation of terminal at CSD plaza, Multan Cantonment in 2004, it served as a
sole passenger pick up point in the Cantonment area, the devoted and professional staff is
always available on all the terminal to guide and assist the esteem passengers. Our hospitable
staff assures every passengers save and comfortable journey. the ever in increasing demand
forced us to expand and fleet of bus service by in inducting new Deawoo buses and new routes.
The mid way terminals of Sahiwal and Okara served as on oasis in protracted journey. Now the
passengers can relax and enjoy the comfortable and save journey by watching state of the art
audio video equipment and refreshment. We are here to serve the corporate sector and wining
the trust of many organizations like Pakistan Cricket Board for International Cricket Matches,
Pak Arab Fertilizers, Bahauddin Zakaria University, Engro, Mezan Bank and Foreign
Delegations.

Here is the companys history and expansion over the years:

1995: Commenced transportation business.

2003: Express Bus Service started on Sargodha Multan itinerary.
2004: Multan Rawalpindi route started in January which was followed by
CSD terminal at Multan Cantonment during the month of March.
2005: Computerized Ticketing was launched for passengers.
2006: New destinations D.G Khan and Bahawalpur, were added to serve
the passengers from Southern Punjab. Inauguration of Murree Terminal.

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2007: Online Booking was started to facilitate passengers. Expansion in

the fleet by inducting New Daewoo Buses.
2008: Multan Okara Lahore route was commenced by inaugurating a
new terminal at Okara Cantonment.

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Table of Contents

1- Overview of the organization

1.1- Introduction of organization
1.2- Head office address
1.3- Product Lines
1.4- Competitors
2- Organizational Structure
2.1- Organizational Hierarchy Chart
2.2- Comments on the organizational Structure
3- Internship Activity Plan
3.1- Place of internship
3.2- Number of employees at place of internship
3.3- Tenure of internship
3.4- Departments and time of training in the respective department
4- Training Program
4.1- Detailed description of the tasks assigned
5- Analysis of management functions of the organization
5.1- Planning
5.1.1- Organizations planning strategies
5.1.2- Decision making process
5.2- Organizing
5.2.1- Organizational Design

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Departmentalization
Span of control
Chain of command
Centralization/Decentralization
Formalization
Work specialization

5.3- Managing Change and Innovation

5.4- Managing IT and Communication

6- Leading
6.1- Leadership Style
6.2- Power and Politics
6.3- Motivation

7- Controlling
7.1- Controlling Approach
7.2- Controlling Standards
7.3- Controlling of operations
7.4- Controlling of performance
7.5- Controlling of information/knowledge

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8- Critical Analysis
9- SWOT Analysis
10- Conclusion
11- Recommendations
12- Reference and Sources
13- Annexes

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1- OVERVIEW OF THE ORGANIZATION

1.1- Introduction of organization

1.2- Head office address
1.3- Product Lines
1.4- Competitors

2- ORGANIZATIONAL STRUCTURE

2.1- Organizational Hierarchy Chart

2.2- Comments on the organizational Structure

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